Communication volunteer roles

Help us raise the funds that make our life-saving work possible.

Every piece of equipment we provide, every training opportunity we deliver, and every community project we undertake is made possible through the generosity of our supporters. As a Fundraising Officer, you'll play a key role in helping North West First Responder Group secure the funding needed to support Community First Responders and improve community resilience across the North West.

Whether you enjoy organising events, building relationships or coming up with new fundraising ideas, this is an opportunity to make a lasting impact.

What you'll do

As a Fundraising Officer, you may:

• Organise and support fundraising events within your local community.
• Build relationships with local businesses, organisations and community groups.
• Identify new fundraising opportunities and campaigns.
• Encourage supporters to take part in challenge events and community fundraising.
• Help promote our Lifesaver Lottery and regular giving initiatives.
• Assist with donation collections and awareness events.
• Work alongside our Communications Team to promote fundraising campaigns.
• Thank supporters and help recognise the incredible contribution of our donors and fundraisers.

You'll have the opportunity to develop fundraising initiatives that directly support the charity's mission and make a measurable difference.

What we're looking for

We're looking for volunteers who are:

• Passionate about supporting their local community.
• Friendly, confident and able to build positive relationships.
• Organised, proactive and self-motivated.
• Creative, with ideas for engaging local supporters and businesses.
• Comfortable representing the charity at community events.
• Able to work as part of a supportive and enthusiastic team.

Previous fundraising experience is helpful but not essential. If you're enthusiastic, motivated and willing to learn, we'll provide the guidance and support you need.

What you'll gain

By joining our Fundraising Team you'll receive:

• The opportunity to directly support life-saving community initiatives.
• Experience in charity fundraising, stakeholder engagement and event planning.
• Access to training and continuous professional development.
• Opportunities to build relationships with local businesses and community organisations.
• The satisfaction of seeing the direct impact your fundraising has on volunteers and the communities we serve.
• Recognition as part of a growing, ambitious and supportive charity.

Every pound you help raise enables us to invest in our volunteers, deliver community education, provide essential equipment, and strengthen the communities we serve. Your efforts will help ensure we're ready to support those who respond when it matters most.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 1,800 students across the UK.

Role Summary

To bring our vision to life, you will play a pivotal role in spreading the message of Roots to a wider audience. You will be responsible for planning and hosting episodes for the podcasts alongside the team. You will be responsible for bringing these plans to life once the camera starts rolling, creating an engaging, welcoming and student-friendly atmosphere through your questions, style and rapport with guests.

Key tasks

• Content creation: Create a podcast plan and structure for each podcast with Podcast Lead. Creating contingency plans if things don’t go to plan (e.g. guest cancels).

• Hosting duties: Introduce the episode and guest, guide the flow of the conversation, time manage the podcast itself so each one is of an appropriate length, intermittently summarise the key points of the guest for the viewers.

• Guest relations: Create a comfortable environment for the guest and make them feel at ease before the podcast starts. Includes pre-filming communications and preparation.

What we’re looking for

You should have the following prerequisites:

• Experience in podcast hosting or other forms of public speaking.

• Understanding of the audience and their needs.

You should be comfortable with:

• Holding a conversation with a variety of guests from different backgrounds.

• Adapting to changes in the filming plan and having contingencies.

• Collaborating with the podcast team on delivery and planning.

• Travelling to different locations for filming.

What we have to offer

• Be part of a team of 40+ dedicated volunteers from across the country.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Receive in-house tarbiyah sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

The Volunteer Team Leader / Deputy Team Leader leads the local volunteer team by motivating and supporting members to deliver agreed objectives. The role provides strategic direction, management, and guidance while ensuring a positive, inclusive, and effective team environment. 

What will you be doing?

To lead, motivate and support the local volunteer team in developing, delivering and monitoring a yearly local strategy that aligns with Crimestoppers's vision, mission and organisational priorities. 

What are we looking for?

• Strong leadership, interpersonal, and networking skills
• Experience leading teams, meetings or projects
• Confidence engaging with senior stakeholders and external partners
• Ability to support and motivate volunteers from diverse backgrounds
• Understanding of the local geographic area and community needs
• Willingness to learn and develop knowledge of Crimestoppers's strategies and plans

What difference will you make?

As Volunteer Team Leader / Deputy Team Leader, you will play a key role in empowering people to create safer communities. 

You will lead the local volunteer team, setting direction and ensuring activity aligns with Crimestoppers’ mission that people are the ones who stop crime. 

You will working closely with the Police, Community Safety Partnerships, and local organisations, and help deliver campaigns and events that improve community safety. 

Through regular communication with regional and national staff, you will ensure your volunteers stay informed, connected, and supported.

You also help to recruit, support, and develop volunteers, creating an inclusive and motivated local team. 

Volunteer Team Leader / Deputy Team Leader applicants must live in the local area where you are applying.

This role requires a commitment of around three years to support continuity and effective delivery. Monthly time commitments vary and may include:

• Local or national meetings
• Planning activities
• Partnership engagement
• Ongoing support for volunteers

Branch Coordinator 
Across the UK, our 65 local branches help disabled people live more independently. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

As our local Branch Coordinator, you’ll take the lead in making sure your local branch works as effectively as possible. You’ll recruit, induct, and support other branch volunteers to make sure your branch’s activities meet the needs of your local disabled community.

You’ll bring your leadership, management, communication, organisation, and motivation skills to this role.
Most importantly, you’ll help disabled people to live more independent lives.

What the role involves
This role may vary depending on local needs but is likely to include:
• Coordinating the activities of our local branch to undertake and meet the needs of referrals in your area
• Coordinating and chairing the branch meetings
• Leading the branch’s shared responsibility for planning and completing referrals
• Coordinating the recruitment, induction, and ongoing support of new local branch volunteers
• Approving income and expenditure with the other branch bank account signatories and ensuring with the Treasurer that our financial requirements and policies relating to branches are followed
• Ensuring the branch’s activities comply with policies to keep people safe
• Regularly communicate and act as a key contact between staff and volunteers

What you need for this role 

Essential
• Confident in leading and chairing a meeting
• Confident using Microsoft Office, the internet and email
• Willingness to attend local events to promote the charity’s work
• Ability to understand and follow external and internal policies and procedures

Desirable
• Self-aware of own management style and ability to lead a team, taking a supporting and coaching approach with other volunteers
• Able to communicate to different audiences, including decision-makers and volunteers
• Able to delegate and motivate the activities of others
• Enthusiastic about raising awareness of the charity’s work in the local area
• Willingness to develop skills and experience

To volunteer in this role, you will need to:
• Complete references 
• Complete induction including online and virtual training- as directed by central staff
• Undertake a DBS/PVG check if it is necessary for the role 

Additional information about our Volunteering programme:
When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. To undertake this specific role, you do not need to be an engineer/skilled craftsperson.

Volunteer Coach

Transitions supports adults who may be feeling isolated, overwhelmed or going through periods of change. We work alongside people to build confidence, develop skills, and support independent living through a mix of workshops, coaching and community connection.

What you’ll be doing

As a Volunteer Wellbeing Coach, you’ll:

• Meet your client (initially with a staff member) to build trust and agree goals
• Provide weekly 1-hour coaching sessions (up to 6 months)
• Support clients to set goals, create action plans and review progress
• Help people use workshop tools and self-help resources in everyday life
• Encourage confidence-building and independent decision-making
• Support access to local services, groups, clubs and community activities
• Signpost to specialist support and accompany clients to first appointments if needed
• Help reduce isolation by supporting social connection and community engagement
• Encourage participation in Transitions workshops and group sessions

What we’re looking for

You don’t need professional experience — just the right values and approach:

• Friendly, approachable and reliable
• Good listener with strong communication skills
• Empathetic and non-judgemental
• Open-minded and comfortable working with people from all backgrounds
• Interested in personal development and supporting others
• Able to maintain confidentiality and professional boundaries
• Positive, patient and encouraging

What you’ll get

• Full training and ongoing support
• Experience in coaching, mentoring and wellbeing support
• Opportunity to make a real difference in someone’s life
• Meet new people and be part of a supportive team
• The chance to help reduce isolation and build stronger communities
• Expenses (if applicable) and full guidance throughout

Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes here on our website. 

Outline of the IT Supporter role
It is amazing how much difference you could make to your local group by providing IT support, either remotely or in person. Even the smallest things like setting up email accounts, using video calling software and creating social media accounts can be a real challenge for some volunteers, so your expertise will make the world of difference to supporting your local group to help adults learn to read in your community.

The skills you will need
● Knowledge and previous experience of fundraising is desirable, though not essential.
● A willingness to seek out potential sources of funding.
● Experience of writing funding bids is desirable, though not essential.
● Good negotiating and influencing skills.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of three hours a month to commit to the role

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

Why we want you

Our vision is a society in which Armed Forces, veterans and their families can thrive. When anyone in the Armed Forces community finds themselves in need, SSAFA is the charity they can turn to – no one’s service is ever forgotten. More and more people need help, so we are growing our network of dedicated caseworkers.

Come and join our team! You will be making a real difference to the lives of those who need financial, practical, and emotional support. We value all our volunteers and the unique skills and experience they bring.

What you will be doing

• Arranging to talk with potential beneficiaries (on the phone or face to face) at a mutually convenient time
• Understanding peoples’ support needs and gathering information to assess their circumstances
• Typing written case reports to apply for financial assistance
• Sign-posting to services providing specialist support, such as mental health or housing support
• Keeping beneficiaries and the SSAFA regional office up to date with progress

The skills you need

• Friendly and approachable
• Great written and verbal communication skills
• Non-judgemental
• Reliable
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Be part of a friendly and supportive SSAFA team
• Develop your experience and skills which you can highlight on your CV and in job interviews
• Access a range of training and learning opportunities

 Disclaimer

SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment. This role qualifies for a criminal record check, which will be carried out at no cost to you. If you have a criminal record, it won't necessarily stop you from becoming a volunteer. Please read our Volunteer Vetting Guidance for more information.

We are looking for football coach volunteers to help lead and deliver our weekly football sessions to support residents to rebuild body and mind.

Session is currently being run in a park a 5 minute walk from Ditchmore Lane, Stevenage 

Mondays, Tuesdays, Wednesdays or Thursdays 4 to 5pm

Project Resilience provides easily accessible opportunities for our hostel residents to take part in a variety of social and sporting activities to boost overall health and wellbeing.

We are looking for football coach volunteers to help lead and deliver our weekly football sessions to support residents to rebuild body and mind. 

Your responsibilities will include:

· Plan, prepare and deliver engaging weekly football sessions

· Helping with set up/tidying of any equipment 

· Managing and maintaining focus of residents to support their fitness progress and development

· Working closely with Project Resilience Coordinator, maintaining open lines of communication and feedback 

· Assist with any related events such as organising tournaments or community football events 

This role offers a dynamic and rewarding opportunity to inspire and mentor vulnerable residents, contributing to their health and personal growth. Your commitment to excellence in coaching and resident engagement will not only enhance your professional skills but also make a significant impact on the community. 

Join us in making a difference, one game at a time.

You will need:

· Previous experience in coaching/running football sessions 

· Being able to work as part of a team as well as on your own initiative

· Being empathetic and understanding to the needs of vulnerable residents who may have differing fitness skills and levels 

· Some sort of formal sports training - doesn’t have to be specifically for football but we would like to see some level of education e.g. Level 2 gym instructor plus 

What we will provide:

· A full induction to the role and site will be provided

· You will be required to undertake mandatory e-learning and a menu of optional training will be made available 

· Ongoing supervision and support from your line manager

· Access to organisational events and celebrations throughout the year 

 Please note: You will be required to undergo a DBS check and we will need 2 x references.

Join our team of befrienders! You will support us to reach some of the most isolated adults in your community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support people to relight a spark to continue a hobby, interest or encourage them to explore and participate in new social activities.

You will support individuals to rebuild their lives beyond crisis.

Loneliness and isolation can affect anyone in life, whatever their age or family situation. Official data from the Office for National Statistics shows that rates of depression doubled during the COVID pandemic, and one of the major causes of depression is isolation.

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals

The skills you need

• Good listening and communication skills
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Are you a fluent Farsi speaker with a passion for helping others? We are seeking dedicated volunteers to assist women in improving their English language skills. Improving someone’s understanding and spoken English language, will allow individuals to communicate and connect with people in their local community, widen their network of friendships and relationships, and provide people opportunity to improve their employability skills. 

We are looking for a face-to-face volunteer for a minimum of 1 hour per week who is available between hours 11am – 2.30pm Monday-Friday!

What you will be doing

• To support individuals who are not confident with spoken English to develop their reading, writing and conversational skills through one-to-one sessions.
• Agree a mutual agreeable time and frequency that works for both parties
• Engage in conversation, allowing the person to feel supported and comfortable to practice speaking English Preparing and delivering sessions independently including setting work and assessing
• To keep records of conversations and update the support worker on progress of sessions.

The skills you need

• Good communication skills
• Ability to provide a supportive and inclusive atmosphere
• Fluent in Farsi and English

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Arts and Crafts Volunteer

About the Role

We are looking for enthusiastic and creative Arts and Crafts Volunteers to support people with learning disabilities, autism, and sight loss to take part in enjoyable and meaningful arts and crafts activities. This rewarding role provides an opportunity to share your creativity, build confidence in others, and help create a fun and inclusive environment where everyone can express themselves.

The Difference You Will Make

As an Arts and Crafts Volunteer, you will help people develop new skills, express their creativity, increase their confidence, and build social connections. Your support can make a significant difference by reducing isolation, encouraging participation, and helping individuals achieve their personal goals while having fun.

 What You Will Do

• Support and encourage people to participate in arts and crafts activities.
• Help set up and tidy away materials and equipment.
• Assist individuals to complete creative projects at their own pace.
• Create a welcoming, inclusive, and positive atmosphere.
• Encourage social interaction and conversation during sessions.
• Support staff to ensure activities are safe and enjoyable.
• Share ideas for new arts and crafts activities where appropriate.

 What We Are Looking For

We welcome volunteers from all backgrounds. You do not need to be an artist or have professional experience—just enthusiasm and a willingness to help others.

We are looking for people who are:

• Friendly, patient, and reliable.
• Creative and enthusiastic about arts and crafts.
• Good listeners with effective communication skills.
• Respectful of diversity and inclusion.
• Able to work as part of a team.
• Passionate about helping people achieve their potential.

Requirements

Successful volunteers will be required to:

• Complete an enhanced DBS check.
• Provide two satisfactory references.
• Complete some online training
• Follow SeeAbility's policies and procedures, including safeguarding and health and safety requirements.

About SeeAbility

SeeAbility is a specialist charity supporting people with learning disabilities, autism, and sight loss to live ambitious lives. We believe everyone deserves the opportunity to achieve their goals, develop independence, and be part of their community.

Volunteers play a vital role in helping us deliver meaningful opportunities and experiences for the people we support.