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49 Community fundraiser and volunteer roles
Page 4 of 4
Burton-on-Trent, Staffordshire (Hybrid)
Newcastle-under-Lyme, Staffordshire
Stafford, Staffordshire
Stoke-on-Trent, Stoke-on-Trent
Unpaid role, expenses paid
Voluntary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Organisation
SSAFA
View profile
Registered Charity
101 - 500
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Refreshed on: 15 August 2026
Closing date: 22 September 2026 at 23:00
Job ref: Staffordshire Branch - Central
Tags: Administration, Advice / Information
The client requests no contact from agencies or media sales.
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Cranleigh, Surrey (On-site)
Godalming, Surrey
Guildford, Surrey
Haslemere, Surrey
Unpaid role, expenses paid
Voluntary
Job description
We're looking for Initial Contact Advisers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere.
What will you do?
● complete an introduction to Citizens Advice and training for your role
● talk to clients over the phone, face to face, or online to explore whatproblems they’ve come for help with
● assess clients capacity and the level of help they need, to decide nextsteps
● find information about the clients’ problems and help them to understandtheir options
● identify when a client needs more in depth help than you can give at initialcontact, and make an appointment for them to come back
● write a summary of the clients’ problems and what action you’ve taken
● look out for problems’ that are common, or are unfair, and write a shortreport about the problem or a letter to an elected official like an MP, AMor local councillor.
Some examples of what you could do:
● help a client with rent arrears find how to get help with their rent, andtake the first steps to secure their housing
● help someone with debts work out a reasonable amount to pay back, andmake a phonecall to an organisation they owe money to.
● explore what benefits a client is entitled to and to take the first steps inmaking a benefit claim.
What’s in it for you?
● make a real difference to people’s lives
● learn about a range of issues such as benefits, debt, employment and housing
● build on valuable skills such as communication, listening and analysing
● increase your employability
● work with a range of different people, independently and in a team.
● have a positive impact in your community.
And we’ll reimburse your travel expenses too.
What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
● be friendly and approachable
● be non-judgmental and respect views, values and cultures that are different to your own
● have good listening skills
● have excellent verbal and written communication skills
● have good maths and IT skills
● be able to understand information and explain it to others
● be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection
● be willing to undertake training in your role
How much time do you need to give?
Ideally we ask for 6 hours per week, which can be over one day or spread over two days, for at least 6 months.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming an assessor and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
Contact details
To apply, please fill out a Volunteer Application Form.
Organisation
Posted on: 07 September 2026
Closing date: 02 October 2026 at 10:08
Job ref: CASWS Initial Contact Adviser
Tags: Advice / Information, Social Care / Development, Advocacy, Customer Service, Housing, Customer support, Entry level / Graduate, Helpline, Homelessness
The client requests no contact from agencies or media sales.
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Thank you!
Cranleigh, Surrey (On-site)
Haslemere, Surrey
Godalming, Surrey
Guildford, Surrey
Unpaid role, expenses paid
Voluntary
Job description
We're looking for Reception volunteers across our offices in South West Surrey: Cranleigh, Farnham, Godalming, Guildford, Haslemere.
What will you do?
• complete an introduction to Citizens Advice and training for your role
• welcome clients and other visitors to the local Citizens Advice
• explain to the client how long they might be waiting and what will happen and give out a form for clients to fill in
• type up information from the client form onto a spreadsheet or database
• answer the telephone, reply to emails and post
• help with the day to day running of the Citizens Advice service
What’s in it for you?
• gain and build on valuable skills and experience such as communication, IT skills and working in a team
• increase your employability
• contribute to the smooth running of the advice service which makes a real difference to peoples’ lives
• work with a range of different people, independently and in a team.
And we’ll reimburse your travel expenses too.
What do you need to have?
You don’t need specific qualifications or skills but you’ll need to:
• be friendly and approachable
• be non-judgmental and respect views, values and cultures that are different to your own
• have good IT skills
• be calm under pressure
• be willing to learn about and follow the Citizens Advice aims, principlesand policies, including confidentiality and data protection
• be willing to undertake training in your role
How much time do you need to give?
We ask for a commitment of 1 day a week for 12 months at least.
Valuing inclusion
Our volunteers come from a range of backgrounds and we particularly welcome applications from racially minoritised people/people of colour, disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people.
If you are interested in becoming a customer service volunteer / reception volunteer and would like to discuss flexibility around location, time, ‘what you will do’ and how we can support you please contact us.
Contact details
To apply, please email to request a Volunteer Application Form.
Organisation
Posted on: 07 September 2026
Closing date: 02 October 2026 at 09:50
Job ref: Reception Volunteer
Tags: Administration, Advice / Information, Training / Learning, Advocacy, Customer Service, Customer support, Data Entry, Database Management
The client requests no contact from agencies or media sales.
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Thank you!
Dagenham, Greater London (Hybrid)
Unpaid role, expenses paid
Voluntary
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
As a small but fast-growing charity, we have a strong trustee board in place but are looking to bring in new trustees to help in our new phase of growth and ensure a sustainable future. We are therefore looking for trustees who want to get closely involved in setting the strategy, direction and priorities of Write Back as we transition from new ‘start-up’ into a more established charity. We are therefore looking for individuals with:
● A strong commitment to the work of Write Back and empowering young people.
● The passion and enthusiasm to throw themselves into a new and exciting charity for young people to help us in our next phase of growth.
● The ability and experience of working at a strategic level, providing expert oversight, advice and guidance.
● The skills and temperament to collaborate effectively in a small, growing organisation.
● A good understanding and acceptance of the legal duties, responsibilities and liabilities of charity trusteeship and an appreciation of the personal implications.
● A demonstrable commitment to equality and diversity.
We anticipate growing our trustee board significantly over the next 6-12 months. Our initial priority will be recruiting someone who is at least one of the following:
●experienced in financial processes and oversight.
● experienced in education, such as a qualified teacher.
● experienced in growing a small company or charity, in particular with legal, HR or other operational or governance matters.
● Under the age of 25 and who have lived experienced of the issues Write Back is trying to solve.
However, we are open to applications from a variety of backgrounds and would encourage you to get in touch if you are interested. We are intending to recruit 2 - 3 trustees in total.
Core requirements:
● This is a voluntary unpaid role, for which any reasonable expenses will be reimbursed.
● Your initial term will be for 2 years, with the possibility of renewal.
● Attendance at trustee meetings every two months (either online or in person, for roughly 90 minutes), as well as preparation for these meetings and any follow-up tasks. We estimate the time commitment to be no more than one day per month in total.
If you have any questions or would like to discuss this further, please don’t hesitate to get in touch.
Organisation
Posted on: 11 September 2026
Closing date: 30 October 2026 at 18:00
Job ref: Board Members 2026
Tags: Administration, Campaigns, Communications, Fundraising, Human Resources, Policy, Accounting, Compliance / Quality, Education, Literacy, Mentoring / Coaching, Monitoring and Evaluation, Risk Management, Safeguarding, Strategy, Students / School, Wellbeing, Youth / Children, Corporate Fundraising, Governance / Management
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