Community manager volunteer volunteer roles

Providing a confidential non-judgemental listening ear to Residents and Staff. Supporting those wishing to develop their spiritual journey from a Christian perspective. The role will be based across one of our hostels in Watford, Borehamwood, Bishop's Stortford, Welwyn Garden City, Hatfield or High Wycombe, 

Activities include:

• Proactively engaging with Residents and staff to build safe relationships and trust
• Offering a ‘listening ear’ to all and giving emotional support
• Sensitively discerning when to offer prayer and support from a Christian perspective, and when to use faith based language
• Be inclusive and welcoming to people of all religious faiths and none, referring people to other faith communities as appropriate
• Working alongside support staff, volunteers & local agencies
• Maintaining records of support and feeding back concerns about Resident welfare to Staff/Line Manager.
• Attend regular volunteer team meetings
• Being proactive in seeking spiritual and emotional support for your own benefit as this is a challenging role.

Additional activities could include:

• Facilitating group work for example: Retreat Programme, Bible Study, prayer or Mental Health Support.
• Welcoming new Residents by phone or in person
• Leading or helping with Chaplaincy lead events: Easter/Christmas activities, Remembrance Services
• Being an ambassador for YMCA’s mission in local Churches

Skills/Qualities/Experience:

• Be a good and active listener who can support others
• Be of a friendly, welcoming and cheerful disposition
• Self-motivated, reliable and punctual
• Sensitivity and courage to care for people experiencing a range of distressing situations including: grief, trauma, poor mental health, substance misuse, suicidal thoughts.
• A commitment to your own spiritual development
• A good understanding of the Christian faith, as well as some understanding of other faith traditions
• Ability to use both faith and non-faith based language, as appropriate
• Good communication skills in English; in person & over the phone
• A willingness to learn new things and get stuck in
• Ability to maintain confidentiality
• Ability to work as part of a team
• Respect the Christian ethos of the YMCA and uphold its values
• Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have

Training Support:

• A full induction to the service and specific site will be provided
• A one day ‘Chaplaincy Essentials’ training, plus a menu of additional training will be made available
• Online training: Safeguarding (Adults & Young People), Fire Awareness, Manual Handling
• Ongoing support and regular 1:1 meetings with your line-manager
• Team meetings and social events
• Mileage and expenses may be payable

You will need 2 x references and a DBS (we will apply for and fund this). 

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

This role would be working between 9 am and 12pm at our shop in Grimsby.

Due to the nature of the role, we require all applicants to be aged 18 or over for this role. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Here’s 5 reasons you’ll love to volunteer in our shops:It's fun

1. It's flexible
2. You'll learn and share skills
3. You'll be making a difference
4. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests.

Volunteering in the shop

Our Broughty Ferry Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18.

Two small community based organisations in Malawi are seeking practical finance support to strengthen day to day financial management, reporting and controls.

Both organisations work across vocational training, youth development and livelihoods support, with small local teams and simple finance systems.

The volunteer will work closely with staff to improve budgeting, cashflow management, financial reporting, record keeping, controls and procedures.

This is a very practical grassroots placement, focused on helping local teams build confidence, consistency and simple sustainable systems.

It would suit a collaborative and adaptable volunteer who is comfortable working hands on with small organisations and providing patient, practical mentoring.

________________________________

Accounting for International Development, AfID, matches experienced accountants with charities, NGOs and social enterprises around the world. Our volunteers provide practical finance support, helping partners strengthen systems, reporting, controls and confidence.

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Stafford.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

Volunteering Opportunity 

Physical Activity Mentor

What You’ll Do

Support older people aged 65+ to become more physically active and achieve personal wellbeing goals through one-to-one mentoring. You'll provide encouragement, motivation, and practical support to help someone make positive lifestyle changes over a 12-week programme.

You will:

· Meet with an older person regularly to build a supportive mentoring relationship

· Help them identify a wellbeing or physical activity goal

· Work together to create achievable steps and milestones

· Encourage and motivate them to stay active and overcome barriers

· Review progress and celebrate achievements

· Signpost to local activities and opportunities where appropriate

· Maintain accurate records of mentoring sessions

Skills You’ll Use or Develop

· Communication and active listening

· Motivation and mentoring skills

· Confidence supporting behaviour change

· Understanding of healthy ageing and physical activity

· Organisation and record keeping

· Problem-solving and goal setting

Time Commitment

Minimum 2 hours per week

Flexible weekdays between 9:00am and 5:00pm

Location: Enfield Please note this role may involve visiting individuals in their homes, as well as meeting them in public and community settings.

Reports to: Communities in Motion Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us (email address included in application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

We're looking for enthusiastic and community-minded volunteers to join our friendly team at our charity shop in Bank Street, Melksham. Whether you’re looking to gain experience, meet new people, or support a great cause, there’s a place for you with us.

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

Our Charity Shops recycle used or unwanted items that people have donated and make sure they go to a good home which reduces waste and helps the environment.

No two days are the same – you could be:

• Running the till and delivering fantastic customer service
• Sorting donations and preparing them for display
• Keeping the shop looking its best
• Steaming and presenting clothes beautifully
• Pricing items to reflect their true value

What’s in it for you?

Volunteering with us is a great way to:

• Build skills in customer service, retail, and admin
• Boost your confidence and meet new people
• Be part of a friendly and welcoming team
• Make a real difference in your community

We're flexible around your schedule, just a few hours a week can make a big impact! Out-of-pocket expenses can be reimbursed, if agreed in advance, and you’ll have a dedicated Volunteer Manager to support you throughout your journey with Julian House.

No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this.

As an Area President for Plymouth – you will support the Area Manager; act as an ambassador to the local community on behalf of St John Ambulance and the Order of St John, promoting the charity’s objectives and our work within the local community.

You will have established links in the community and be able to help SJA achieve our charitable aims by developing relations both externally and internally with local units, volunteer managers, regional staff and with the County Priory Group and other Presidents. All you do will be aimed at supporting the area to fulfil our vision:  ‘Everyone who needs it should receive first aid from those around them. No one should suffer for the lack of trained first aiders.’

Closing date for this post is 19/07/2026

Interview - Date, Time and Location to be advised

Training - Date, Time and Location to be advised

Volunteer Receptionist / Administration Support

Organisation: Rotherham & Barnsley Mind
Location: Osborne House, Rotherham
(May be required to work at other RB Mind locations occasionally)
Responsible to: Director of Services
Role Type: Voluntary (unpaid)
Time Commitment: Flexible
Expenses: Reasonable out‑of‑pocket expenses reimbursed in line with policy

About the Role

Rotherham & Barnsley Mind are seeking a Receptionist / Administration Support Volunteer to provide a friendly, professional front‑of‑house service at our Rotherham office.

This is a key volunteer role within the organisation. As the first point of contact, you will help create a welcoming, calm and supportive environment for people accessing our mental health services, as well as staff, volunteers and visitors.

The role also includes a range of general administrative tasks to support the smooth running of the organisation. We are looking for a reliable and flexible volunteer who enjoys working with people and supporting a busy office environment.

Key Responsibilities

Reception & Front‑of‑House

• Provide a warm, respectful and professional welcome to all visitors
• Answer incoming telephone calls, take messages and direct enquiries appropriately
• Ensure visitors sign in and out of the building in line with Health & Safety procedures
• Maintain a tidy, welcoming reception and waiting area
• Make refreshments for visitors where required
• Act as a first point of contact for suppliers and contractors
• Support cashless payments for services where applicable (with training and supervision)

Administration & Office Support

• Support with general administrative tasks such as photocopying, scanning and printing
• Assist with managing the room booking diary
• Deal with incoming and outgoing post
• Support stock checks and ordering of office supplies (e.g. stationery and kitchen items)
• Input basic information and update records on internal systems, following GDPR guidance
• Provide ad‑hoc administrative support to staff and services as required

Health, Safety & Safeguarding

• Support the Office Manager in maintaining a safe and secure building
• Assist with opening and closing the building, where appropriate and agreed
• Undertake health and safety responsibilities appropriate to a volunteer role
  (e.g. fire marshal or first aid support – training provided if required)
• Recognise and promptly raise any safeguarding concerns with a named staff member

Boundaries of the Role

This is a non‑therapeutic volunteer role. You will not be expected to provide counselling or mental health advice. Clear boundaries will be in place, and support will always be available from staff.

Skills, Experience & Attributes

Essential

• Friendly, approachable and non‑judgemental manner
• Good communication skills, both face‑to‑face and on the telephone
• Ability to maintain confidentiality and professional boundaries
• Reliability and commitment to agreed volunteer hours
• Willingness to follow policies, procedures and guidance

Desirable

• Previous reception, administration or customer service experience
• Basic IT skills (email, Word, simple record systems)
• Interest in mental health, wellbeing and community services
• Experience working with the public or in a support environment

What We Offer

• Full volunteer induction and role‑specific training
• Ongoing support and supervision
• Training in safeguarding, confidentiality, equality and boundaries
• Opportunity to develop transferable administration and communication skills
• Experience within a leading mental health charity
• A chance to make a meaningful difference to your local community

Equality, Diversity & Inclusion

Rotherham & Barnsley Mind is committed to equality, diversity and inclusion. We welcome volunteers from all backgrounds and with lived experience of mental health, and we make reasonable adjustments wherever possible.

Safeguarding & Checks

An Enhanced DBS check may be required for this role depending on duties and access to vulnerable adults. This will be arranged and paid for by the organisation.

Our partner is a small faith-based organisation supporting indigenous communities in Central America through integrated health, education and community care programmes.

The organisation has grown around a committed local team and is now reviewing how its finance and operations functions should be structured for the next stage of development. It currently has a Finance Manager who also holds some operational responsibilities.

The Executive Director is seeking support from an experienced finance professional to offer an external perspective on how finance and operations responsibilities could be organised in a way that protects financial controls, supports staff development, and enables the Executive Director to focus more time on fundraising and organisational leadership.

Key areas of support

• Review current finance and operations responsibilities, including how tasks are currently split across finance, administration, purchasing, inventory and related operational processes.
• Consider possible organisational structure options for the finance and operations functions, including whether the Finance Manager’s role could evolve into a more strategic finance and systems position, and whether a separate operations-focused role may be needed to take on non-finance operational responsibilities.
• Review how additional accounting or finance responsibilities could be delegated safely within the team, identifying the internal controls, reporting lines and role clarity needed under different structure options.
• Provide practical recommendations on structure, controls, staffing options and job description content where useful.

Volunteer Profile

This assignment would suit a senior finance professional with experience in:

• Small or growing non-profits, finance operations, internal controls and organisational structure.
• Managing finance teams and supporting operational change
• Working with organisations in Latin America would be helpful, and Spanish language skills would be beneficial, but are not essential.

The ideal volunteer will bring a practical, sensitive and collaborative approach, with the ability to support a small leadership team to think clearly through structure, controls and capacity before making changes.

Time commitment
The assignment can be delivered entirely remotely. The anticipated commitment is up to 15 hours in total, ideally over a period of approximately 4–6 weeks, with the hope that the bulk of the work can be completed in July.

Are you passionate about wanting to help young people? 

Do you have 2 to 4 hours to spare, once a month? 

Are you ready to make a long-term, regular, commitment? 

If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you. 

Our Independent Visitor Service is looking for volunteers in or near to Derby.

For many children and young people living in foster care can be unsettling. You can make a difference by volunteering as an Independent Visitor. 

We are looking for fun, reliable, and pro-active volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people. 

You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with. 

You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided 

Here’s a few of the young people we have waiting for a volunteer: 

• Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her. 

• Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people. 

• Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake. 

• Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals. 

• Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together. 

*names have been changed 

The Application 

• Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime 

• The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person 

• Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process 

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Helping in our shops is a great way to help CHAS and, as well as helping us raise money to fund our vital services, you'll be part of a really great team of volunteers. You'll be meeting new people, using your skills or learning something new, and making sure our customers get a great welcome and all the assistance they need.

It's always great to see our volunteers chatting to customers and telling them about CHAS - and there's so much more to this role too: you could be sorting donations, getting stock ready for the shop floor, wielding a steamer or a duster, processing Gift Aid, operating the till (we will show you how), merchandising and displaying stock - you'll never have a dull moment.

It would be ideal if you could volunteer one shift each week, which is about four hours (but we're also happy to chat about more flexible times). No special skills are needed as we’ll show you what to do and we provide all the training you’ll need. But if you have any experience or particular interest please tell us, it may come in useful. It’s really easy to get your volunteering started.

Why we want you

As a Charity Shop Volunteer, you will play an important role in helping raise vital funds to support children with life-shortening conditions and their families. There's never a dull moment in our shops and in Kinross you'll be working in a busy team, both in the stock room - sorting and preparing stock - and on our shop floors, providing great customer service.

What you will be doing

• Welcoming and assisting customers and serving at them at the till
• Replenishing the stock on the shop floor
• Merchandising and displaying stock
• Accepting, sorting and preparing donations for sale
• Housekeeping on the shop floor and in the stock room

The skills you need

• A real aptitude for team working
• Good communication skills and attention to detail
• A good understanding of what makes excellent customer service
• The ability to represent CHAS enthusiastically and appropriately

What's in it for you

• Getting involved in your local community and making a difference to CHAS families
• Meeting new people
• Making the most of your existing skills or possibly learning some new ones too (maybe adding to your CV)
• Full training and on-going and support. Plus a range of accredited online courses if you're interested in personal development.