Community receptionist volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.
You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
Main tasks and activities
- Greeting clients and ensuring that clients are having their immediate needs met;
- Ensuring the reception is well-presented;
- Answering the phone and responding to a wide range of enquiries;
- Maintaining the shared Outlook calendar and co-ordinating room allocations;
- Ensuring the smooth running of the day-to-day activities;
- General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
- Reception cover when needed.
- Handling reimbursement of expenses for clients and fellow volunteers
Skills and experience needed
- Excellent interpersonal and communication skills with a high standard of written and spoken English;
- Excellent telephone manner; Empathetic and understanding.
- Computer literate with experience of Microsoft packages;
- High attention to detail and accuracy;
- Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
- Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
- Ability to multi-task and prioritise tasks within a time-pressured environment;
- A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
- Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.
What you will get out of the role:
- A better understanding of asylum seeker and refugee processes in the UK;
- Stronger administrative skills;
- An ability to multi-task between competing priorities;
- Experience of working with a multi-disciplinary team in a Human Rights charity;
- Ability to process large amounts of data and prioritise or categorise it;
- Ability to manage multiple busy calendars at the same time.
The client requests no contact from agencies or media sales.
Thank you!
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £13 million a year to run our care services.
Join us as a Reception Volunteer at our Black Country Hospice in Walsall!
As an Reception Volunteer you'll be:
- Greeting all visitors, ensuring they sign in securely, feel welcomed and are passed over to the appropriate staff member
- Taking phone call messages to pass on to staff
- Signing post enquiries to the correct department
- Assisting general administration duties such as filing, scanning or checking stock deliveries
- With additional training taking donations and completing appropriate paperwork
How much time will it take?
We are looking for volunteers who are available to cover Thursdays at 2:30 pm till 5.00pm
We are also seeking volunteers who can work weekends only, with flexible hours. Please specify your preferred weekend shift on the application form.
Am I right for the role?
We are seeking people with warm and friendly personalities. Who -
- Can be sensitive to the needs of our children, young people, and families.
- Will act as an ambassador for the charity
- Are good communicators, organized and reliable
- Are willing to learn about the importance of confidentiality, boundaries, diversity and safeguarding within Acorns.
- Enjoy putting into, practice your administration skills and have confidence meeting visitors
Why volunteer at Acorns?
- To help a local charity and make a difference in your community
- Connect with likeminded people and make new friends
- Learn new skills to boost your CV
- Invited to social events and participate in our volunteer recognition scheme and award
- Full training provided
Our recruitment process includes attending interview, obtaining two suitable references and a clear DBS check (instigated by Acorns)
Thank you!
THE OPPORTUNITY
Do you have an interest or experience in mental health care service design and delivery? Join us in supporting services in the Lambeth community as Chair of Mosaic Clubhouse!
This is a fantastic opportunity to use your senior leadership skills at a charity impacting the quality of life for so many in our community. You'll also work closely with our executive team while providing sound judgement for our Board.
Can you bring a great understanding of governance to our decision-making? If you are keen to act as an ambassador for a mental health charity, then we'd love to hear from you!
WHO IS MOSAIC CLUBHOUSE?
Mosaic Clubhouse is a unique, internationally renowned, mental health recovery community provider. We are right in the heart of Lambeth and wider south-east London, supporting the mental health system. We help over 400 Lambeth residents living with poor mental health each year through our work.
Mosaic people are not defined by their diagnosis but by their potential. They are our members, working side by side with staff to run every part of the Clubhouse. From reception to communications, café operations to fundraising, our model builds a sense of belonging.
WHAT MATTERS TO US
Our community reflects the heart of Brixton and Lambeth; diverse, creative, and resilient.
Mosaic runs on collaboration, not hierarchy. Our members both shape decisions and co-deliver our programmes and services. They also serve on our Board of Trustees, ensuring lived experience drives everything we do.
Our vision is for people, from all walks of life facing mental health challenges, to achieve their potential and feel respected.
IF YOU JOIN US…
You'll be joining us at an exciting time for Mosaic Clubhouse! We just celebrated our 30-year anniversary of proudly holding a positive reputation at the heart of our community.
As Chair, you'll lead on developing a new strategy to improve the mental wellbeing of our members, extending our reach to help more people.
Are you ready to guide us through this invigorating time in our history? This is a great opportunity to lead on our priorities over the coming years through a person-centred approach.
WHO WE’RE LOOKING FOR
We are looking for someone who is motivated by our purpose and mission – to change the lives of people affected by poor mental health. You'll need to bring successful board leadership experience to ensure effective operation of our governance.
We are particularly looking for:
- effective decision-making in line with Charity Commission and International Clubhouse standards
- clear commitment to ensuring equity, diversity, and inclusion throughout our work.
- goals for financial sustainability and increased employment opportunities for our members
Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.
Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining Mosaic Clubhouse!
WHAT’S NEXT?
Eastside People is supporting Mosaic Clubhouse in the recruitment of this role. You can follow the link to apply today.
The closing date for applications is Mon 2nd March. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with Mosaic Clubhouse shortly after this.
We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!
Thank you!
About The Creighton Centre
For over 100 years, The Creighton Centre has been at the heart of its community, providing connection, care and opportunities for generations of local people. With a rich heritage and an ambitious future, we are now seeking someone to become our next Chair of Trustees.
This is a unique and rewarding opportunity to provide leadership to a well established, values driven charity at a pivotal moment in its history.
About the role
As Chair, you will lead our Board of Trustees and work in close partnership with our new CEO to ensure strong governance, clear strategic direction and long-term sustainability.
Over the coming year, the Board will be setting the charity’s strategic priorities and overseeing an exciting programme to renovate and future proof our historic building, unlocking new opportunities for community use and income generation. The Chair will play a central role in guiding this work at Board level.
Who we’re looking for
We are seeking a Chair who brings gravitas, sound judgement and a collaborative leadership style. You will be someone who values good governance, inclusive decision-making and clear strategic thinking.
You don’t need prior experience of The Creighton Centre’s services, but you will bring:
- Significant board experience and a strong understanding of governance
- The ability to lead a Board effectively, encouraging constructive challenge and collective ownership
- A commitment to equality, diversity and inclusion
- An appreciation of the privilege and responsibility of stewarding a long-established community charity with premises
Most importantly, you will be motivated by the opportunity to help shape the next chapter of an organisation with deep community roots and real impact.
What's in it for you?
- A chance to chair a respected charity with over a century of community impact
- An opportunity to help guide a significant period of strategic development and renewal
- The privilege of stewarding an organisation with a strong sense of purpose, place and heritage
- A supportive, engaged Board and an experienced Chief Executive team
If you are looking for a meaningful Chair role where your leadership can make a lasting difference, we would love to hear from you.
Please provide a CV and cover letter outlining your interest in the role and what skills and qualities you might bring. Please do refer to the attached Role Decsription for guidance on preparing your cover letter.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind In Enfield and Barnet combines over 50 years of experience to improve peoples mental health in Enfield, Barnet and beyond. We are led by lived experience and driven by a passion to support and protect people’s mental health in ways that they want.
An exciting opportunity has arisen for a Volunteer Meet and Greet to support the Therapy Team at Mind in Enfield and Barnet (MiEB). This role involves sitting at the reception desk and acting as a first point of contact, helping to create a friendly, welcoming and supportive environment for clients, visitors and staff. You will offer clear directional guidance, practical assistance and information about services and activities, helping people feel safe, comfortable and supported when they arrive. This role is ideal for someone who enjoys engaging with others and contributing to a positive, inclusive space for individuals accessing mental health services.
Key Responsibilities:
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Help create a friendly and inclusive environment by greeting clients and visitors in a warm and professional manner
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Cover the reception desk and act as a first point of contact for enquiries
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Provide clear directional guidance and escort individuals to their destination where appropriate
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Ensure clients, visitors and staff sign in and out accurately
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Maintain accurate logs of calls and emails in line with service procedures
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Help maintain a tidy, calm and welcoming reception and waiting area
We welcome individuals with lived experience of mental health challenges to apply.
Within our organisation, volunteers are highly valued and essential to delivering our services effectively. We encourage applications from everyone, regardless of their background. This includes people who have personal or professional experience with mental health challenges. We focus on providing comprehensive training, guidance, and supervision to ensure volunteers feel confident and capable in their roles. We support our volunteers' success and offer opportunities to network and socialise with trustees, staff, and fellow volunteers. We are committed to recognising the meaningful contribution every volunteer makes to our community.
This is a part-time, volunteer (unpaid) role with flexible hours ranging from a minimum of 1 day (3–5 hours) up to 20 hours per week. Hours can be scheduled on Mondays, Tuesdays, Wednesdays, and Thursdays between 10:00am and 3:00pm. Please see the attached document for further details.
Please apply to the volunteering email address attached, with a current CV and covering letter explaining your interest in this role.
Registered Charity
51 - 100
Promoting good mental health and empowering everyone experiencing mental health problems to live with, manage and recover from their condition.
The client requests no contact from agencies or media sales.