Corporate client manager volunteer roles
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CONTEXT
The Women & Families Resource Centre (WFRC) is a registered charity based in
Wolverhampton which supports, empowers and advocates for women and children.
We aim to actively encourage women to be self-reliant, through empowering them to
identify their own needs, make their own choices and create their own solutions. We
offer a baby bank, a charity shop & various community support services to help
women facing crises or challenging situations.
Wolverhampton Baby Bank is a flagship project run by The Women & Families
Resource Centre, a registered charity supporting families with children aged 0-3.
Through donated essentials and community engagement, we provide much-needed
items such as:
• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,
and bedding.
• Support services for new parents, including drop-in groups and befriending for
pregnant women and new mothers.
• Referrals and resources to connect families with additional community services.
Scope and Span
The Baby Bank Administrator provides structured administrative support to ensure efficient and organised service delivery.
The postholder will manage incoming enquiries, maintain digital records, support volunteer coordination logistics, and assist in stock documentation and reporting processes.This role requires strong organisation, attention to detail, and professionalism when communicating with vulnerable families and external partners.
Volunteer Guidelines
Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.
-
Commit to a minimum of 12 hours per week.
-
Attend agreed shifts consistently and provide notice if unable to attend.
-
Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.
-
Treat service users, staff, and fellow volunteers with respect and compassion.
-
Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.
-
Follow agreed scheduling processes to ensure continuity and consistency in service delivery.
-
Work collaboratively as part of the team and report any safeguarding concerns immediately.
Your commitment and reliability help us create a stable and supportive environment for the families we serve.
Roles and Responsibilities
1. Client Communication & Frontline Support
-
Answer incoming phone calls professionally and compassionately
-
Respond to email enquiries in a timely and structured manner
-
Manage appointment bookings and referral confirmations
-
Provide clear information about Baby Bank services and eligibility
-
Maintain confidentiality and safeguarding awareness in all communication
-
Welcome visitors and support front desk coordination when required
2. Administrative & Digital Systems Support
-
Maintain accurate digital records of referrals, appointments, and service users
-
Update Charity Log database and internal tracking system
-
Support data entry for stock distribution record
-
Prepare basic reports for the Baby Bank Manager
-
Ensure documentation is organised and up to date
-
Assist with digital onboarding documentation for volunteers
3. Volunteer Coordination Support
-
Support scheduling of volunteers in coordination with the Manager
-
Maintain volunteer attendance record
-
Assist in preparing volunteer documentation and review paperwork
-
Communicate shift confirmations and reminder
4. Stock & Inventory Administration
-
Log incoming donations into tracking systems
-
Record distributed items against client records
-
Support inventory data update
-
Flag stock shortages to the Baby Bank Manager
5. Corporate Volunteer Day Support
-
Assist with preparation of attendance sheets and documentation
-
Prepare administrative packs for corporate volunteer sessions
-
Record participation and basic impact data
6. Compliance & Record Management
-
Ensure data protection compliance in all record keeping
-
Maintain confidentiality of client and volunteer information
-
Follow WFRC safeguarding, Health & Safety, and Equal Opportunities policies
7. General Responsibilities
-
Take meeting minutes when required
-
Provide administrative support across WFRC services when necessary
-
Undertake additional reasonable duties as directed by the Baby Bank Manager
Qualifications
-
Previous experience in administrative or office support roles preferred
-
Experience in customer service or frontline communication
-
Basic knowledge of Microsoft Office (Word, Excel, Outlook)
-
Comfortable using digital systems and databases
Skills
-
Strong communication skills (verbal and written)
-
High attention to detail
-
Professional phone and email etiquette
-
Organised and structured approach to work
-
Empathy and sensitivity when dealing with vulnerable families
-
Ability to manage multiple tasks efficiently
-
Reliability and accountability
Registered Charity
21 - 50
We develop, support and maintain policies, programs, projects, and activities that inform, educate, empower and celebrate women and families.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Intersektion provides an AI-powered ESG infrastructure that enables companies to turn sustainability into a structured, measurable, and value-generating system.
Intersektion provides a centralized platform that automatically imports financial and extra-financial data, using AI to extract and consolidate key ESG indicators. By structuring governance workflows and centralizing documentation for audits, we help companies generate compliant reports (such as CSRD and ISO standards). Our platform moves sustainability from a communication topic to a structured data system, reducing risk and ensuring every action is documented and measurable.
We are looking for a SEO & Press Lead Generation Manager focused primarily on generating qualified inbound leads through organic visibility and strategic media exposure.
The core mission of this role is not just visibility, but pipeline impact. Every SEO action and press initiative must contribute to measurable lead acquisition and revenue growth.
Key responsibilities include:
- Designing and executing an SEO strategy fully aligned with lead generation objectives (high-intent keywords, bottom-of-funnel pages, conversion optimization).
- Building SEO landing pages optimized for demo bookings, lead magnets, and contact capture.
- Structuring content clusters targeting decision-makers and high-value prospects.
- Monitoring performance metrics tied to growth (qualified leads, MQLs, SQLs, CAC impact).
- Identifying and securing press coverage in media outlets read by target clients.
- Positioning leadership as industry experts to drive credibility-based inbound leads.
- Creating press angles that convert visibility into qualified traffic.
- Coordinating closely with sales to align messaging with real objections and buying triggers.
- Implementing tracking systems to attribute leads to SEO and PR initiatives.
The ideal candidate understands that traffic alone is not success. The objective is predictable, scalable inbound lead generation through organic channels and strategic media exposure.
Minimum Hours per Week:
4-6 hours per week
Duration:
3-5 months
Non Charity Employer
6 - 10
We connect professionals with impact startups matching their causes, skills & schedule.
Thank you!
Trustee Opportunity at Citizens Advice
Citizens Advice South Lincolnshire is seeking new trustees to help shape the future of our high-performing advice charity.
With offices in Grantham, Spalding and Stamford, plus outreach centres across the region, we support a population of 225,000 people. Last year, we helped 14,000 clients with 60,000 issues and secured over £7 million of additional income for them. We are here for everyone to help people move on with their lives.
As a trustee, you’d join a well-known, respected charity, influence strategy, strengthen governance and contribute to meaningful change. This is an opportunity to share your expertise with other professional, dedicated trustees, gain valuable experience, build on your leadership and strategy skills, and increase your employability. Prior Board experience is not required.
We welcome expertise in digital media, finance, fundraising, HR, IT, law, marketing, PR, risk management, senior management, local government, or strategy.
What do you need to become a trustee?
Trustees don’t need specific qualifications, but we expect all trustees to have six core skills:
● Insight into the organisation: considering CASL’s objects and its public benefit strategically
● Challenging constructively: clarifying facts; stimulating thought
● Analysing issues: being objective; evaluating risks; using evidence; planning ahead
● Weighing up opinions: using evidence; balancing long- and shortterm; prioritising value
● Interpersonal skills: communicating clearly; listening actively; supporting a healthy culture
● Confidence and self-awareness: collaborating with others; treating everyone with respect.
The Board also values specialist skills as assets among its members:
● experience or qualifications in:
‣ business or charity leadership
‣ equity, diversity and inclusion
‣ facilitation
‣ finance and accountancy
‣ human resources
‣ IT, AI or digital media
‣ law or governance
‣ local government
‣ marketing, PR or communications
‣ risk management, or
‣ strategy development
● past experience as a client or service user of this (or a similar) organisation
● a track record of charitable fundraising, or
● being an effective chair.
Finally, competent trustees should have these six personal qualities to some extent, and demonstrate them in their behaviours:
● Committed - motivated, dedicated, persevering; plays an active role.
● Responsible - accountable, independent, reliable; accepts collective responsibility.
● Trustworthy - ethical, principled; is a critical friend and focuses on continuous improvement.
● Collaborative - team-oriented, approachable; builds relationships and seeks consensus.
● Confident - independent; contributes constructively and expresses opinions courageously.
● Thoughtful - curious, adaptable, open-minded; appropriately challenges the status quo
Please see the attached Information Pack for the Trustee Role Description and how to apply.
Also attached is the Trustee Application Pack and Trustee Recruitment Advert
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a great opportunity to play a strategic role making a significant impact on the future of our services. We’re looking for people who have a passion for tackling poverty and supporting their local community. We’re inviting people to apply who can bring their skills and experience to support the staff team, and their time to commit to working towards the eradication of food poverty whilst supporting our work in providing emergency food to people across Oldham facing crisis and hardship.
Anyone is welcome to apply, but we are ideally seeking people with a background in one or more of the following skills/experience;
- Knowledge or experience of local social services/NHS/care services (to give a better understanding of the needs and poverty faced by our clients)
- Charity governance including policies and procedures
- Experience or links with Oldham Council
- Health and Safety/Insurance (to lead on risk assessments of all areas of Foodbank)
- Lived experience of using a foodbank
Trustees have collective responsibility for the governance of Oldham Foodbank. They set the strategic direction for the organisation, ensuring alignment to our values, and are responsible for setting organisational policy and procedures, defining goals, agreeing the financial plan and evaluating performance.
Registered Charity
0
Oldham Foodbank is here to support people in crisis with dignity, compassion and fairness, working with volunteers and partners to make sure no one fa
The client requests no contact from agencies or media sales.