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Become a Remote Text Service Volunteer 

Self Injury Support has been supporting people affected by self-harm, trauma, and distress for almost 40 years. Our wonderful team of Listening Service Volunteers provide valuable, non-judgemental support that makes an important impact on the lives of those who contact us. 

We’re currently recruiting home-based remote volunteers across the UK for our text service, with the likelihood of the role extending to helpline support in the future, and to become part of our friendly, like-minded community. 

Our next training block will take place remotely over four days: 28th Feb, 1st March, 7th March & 8th March from 10am til 4pm each day. Please note that attendance on all four dates is required to complete the training.

Please carefully read the information below and fill in our short application form to apply. There are limited places available for this round of volunteer recruitment and training, so we recommend getting applications in as soon as possible and before 20th February. If you have any questions about the role, please contact our team, however please note that only applications through our online form will be considered and we are not accepting CV’s via email.

Why volunteer?  

• Develop valuable skills and knowledge in active listening, self-harm, trauma, mental health, and other related areas.  

• Meet supportive, like-minded peers on shift, as well as at our quarterly Volunteer Days where you'll receive additional relevant training.  

• Access support from our coordinators and volunteer team through supervision and reflective practice. 

• Develop a gentle, transformative approach to mental health that can be applied elsewhere in life. 

• Transform the lives of an often overlooked and misunderstood community. 

What's it like being a volunteer?  

When you join our team, you’ll take part in our four-day online training course. The training is an opportunity to meet new people and learn the valuable skills you’ll take with you into the work.  

Working on the service, you’ll answer calls, texts and emails from people impacted by self-harm and offer them confidential, emotional support to understand their own experiences and make decisions that are right for them. 

Every quarter, you’ll meet a group of your peers to discuss volunteering and have a safe and confidential space to reflect on the work. 

Who can volunteer?  

We welcome volunteers of all backgrounds and life experiences. You may have your own experiences of self-harm or mental health challenges or be keen to learn more about how to support others through these experiences.  

You don’t need previous listening or counselling experience, just an open mind, a commitment to the role, and a willingness to learn.  

We're looking for anyone who wants to offer meaningful support, who can listen with empathy and an understanding that everyone’s situation is unique. We're keen to recruit volunteers who are flexible, adaptable, and open to new learning experiences.  

What happens now?  

After you submit the short form, we'll get in touch to arrange a chat if we feel you'd be the right fit for our services. Due to a high number of applications and limited resources, we are unable to provide feedback and may only be able to respond if your application is successful. There are only 8 places available and we won’t be able to recruit everyone that applies, but do follow us on LinkedIn to look out for future training opportunities later this year.

Practical details:  

• An Enhanced Disclosure Barring Service (DBS) check will be required for this role, which will be paid for by Self Injury Support.  

• We ask that volunteers commit to a year on the service after completion of training. If you're looking for a shorter commitment, this may not be the role for you. 

• You'll require access to a laptop, internet and an uninterrupted space during training and all the shifts you attend with us. 

• You must be available on the training dates mentioned above, and available for one evening shift per week on Tuesdays, Wednesdays or Fridays. 

About the role:

You will be providing face-to-face or remote support through delivering HUK’s therapeutic 1-2-1 support program for people impacted by hoarding behaviour who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse/neglect. You will be working with trained colleagues to alleviate housing, benefits, mental health and other problems experienced by HUK's participants.

The role consists of:

· Volunteering at HUK a minimum of one and a half-hours each week in accordance with program completion, preferably two years.

· Maintain a caseload of at least one participant.

· Taking responsibility for ongoing casework as required.

· Complying with HUK's case-management procedures, training program and other relevant policies and procedures.

We are looking for:

· Trainee Counsellors/Psychotherapists currently studying on a BACP, UKCP or BABCP accredited course.

· Trainee Counselling/Clinical/Forensic psychologist currently studying on BPS accredited doctoral courses.

· Qualified Counsellors/Psychotherapists that are accredited or working towards accreditation with the BACP, UKCP or BABCP

· Student or individual membership with the BACP, UKCP, BABCP and or HCPC

· Qualified Clinical/Counselling/Forensic Psychologists with HCPC registration.

· A commitment to volunteering with us for one year.

· A commitment to values and ethos of HUK.

Could you help to raise vital funds for SSAFA in your local area? You don’t need a military background, just the ability to get on with all kinds of people, some basic I.T skills and good written and spoken English. If you already have some fundraising experience that would be great too but it’s not essential.

What is a Fundraising Coordinator?

As Fundraising Coordinator, you would work with your local SSAFA branch to develop a Fundraising Plan. You would be central to delivering this local plan to raise funds through a range of local sources including grants, trusts, appeals, collections, and events.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

SSAFA branches rely on a regular charitable income to fund all the necessities behind our support for clients. This includes volunteer travel expenses, phone bills, publicity, and grants for clients in urgent needs. A varied programme of fundraising also keeps the SSAFA profile high in the local community. We’d love to hear from you if you could help by coordinating this vital aspect of your local SSAFA branch.

When would you be needed and where would you be based?

As part of your local branch, you might have access to an office, but many volunteers are based at home. You would also be out and about at events and meetings. This role would suit someone looking to give a regular time commitment to SSAFA although when and where would be flexible to suit you.

What would you be doing?

• Developing an ethical fundraising plan based on the needs of the branch and choosing a mix of sources.
• Working with the branch secretary and Regional Fundraising Manager, recruit a team of fundraising volunteers to support events, appeals and collections.
• Working with the Regional Fundraising Manager, support national fundraising campaigns.
• Working with the Branch Publicity Officer, develop opportunities to combine awareness and fundraising.
• Planning and running local appeals, collections, and events
• Identifying and submitting applications to appropriate trusts and grant funding organisations
• Working with Marketing staff at central office check that all fundraising materials meet SSAFA branding style and current key messages.
• Liaise with Regional Fundraising Manager when pursuing opportunities beyond local sources e.g., corporates.
• Evaluate fundraising activities and provide reports and information for the branch.
• Being a positive ambassador for SSAFA including all sections of the community in awareness raising
• Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Give tangible and practical support to your local branch by raising funds used directly to support clients.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Role specific training to prepare you for your voluntary role - Fundraising workshops. 
• Access to a range of e-learning courses, fundraising guidance, and marketing materials
• Fundraising Manager (per region)
• Fundraising and Marketing teams based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people with good communication skills including written and spoken English.
• Confident to deal with the public, potential clients, volunteers, other agencies and SSAFA colleagues – face-to-face, by phone, email or via social media.
• Experience of running events and or submitting funding applications would be welcome but not essential.
• Ability to send and receive emails – you will receive your own SSAFA email address.
• Ability to make enquires about fundraising opportunities by phone, email, letter or by filling in forms
• Reliable attitude, keep appointments, update the branch regarding your availability.
• Ability to maintain confidentiality and keep information safely.
• Access to public transport or a car to get to meetings and events.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are Forward, the social enterprise that empowers people to break the cycle of crime or addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

The Forward Enterprise Team is part of Forward’s employability service. The team supports enterprises and charities that create self employment opportunities for ex-offenders and people in recovery from addiction. Eligible applicants can benefit from a tailored mix of support to help grow their business and access investment.

As an Enterprise Mentor, you will be supporting clients of Forward’s Enterprise Support team to reach their full potential to start and build a successful business. Acting as a role model, you will use your personal experience and expertise to guide them with their personal goals and challenges. You will be matched to a mentee according to their aspirations and your personal expertise. You will meet with your mentees once to twice a month and will need to be able to commit to 4 to 6 hours a month to support your mentee . This is a just a recommendation and is flexible based on the Mentee's needs. Training is provided to all volunteers to support them with their volunteering duties and enable them to further their skills and experience with our client group.

We recommend that the Mentor commits to volunteering to 4-6 hours a month for a period of 6 months. This is just a recommendation and can be flexible according to the needs of the Mentee.

Task description:

• Build a trusting and supportive relationship with your mentee
• Be a consistent ear to listen
• Support your mentee to formulate realistic and achievable goals
• Support your mentee with the barriers they encounter and provide guidance on how to overcome these
• Support your mentee by using your professional expertise and knowledge of the sector to guide them
• Listen to the mentees’ concerns and work with them to overcome these
• Listen to your mentee’s ideas and give honest feedback on them
• Be a positive role model to your mentee

Specific duties:

• Arrange and attend monthly meetings with your mentees
• Set targets at the meetings and encourage your mentee to work towards those
• Provide practical support to help your mentee with their concerns and barriers to enable them to overcome them
• Keep a record of your meetings by completing the relevant paperwork after each meeting
• Ensure that notes of meetings are sent to your placement supervisor
• Attend monthly mentor meetings to hear group feedback, raise any concerns and learn from other mentors’ experiences

Perks and Benefits:

Induction training will be provided to the volunteer and will include the following E-Learning:

o Induction to the Forward Trust
o Safeguarding
o Data Protection & GDPR
o Health and Safety
]

Additional internal training will be discussed and offered according to the need of the volunteer in placement to support you with your personal development goals. This may include: group facilitation skills, 12 Steps awareness. External training requests will need to be agreed with placement supervisor and submitted to Head Office for approval prior to completing a course.
 

Skills You'll Need

Below is a list of the qualities that we are looking from volunteer:

• If in Recovery from Addiction, to be 12 months abstinent from all mood altering substances. 
• To have the ability to engage effectively with the client group.
• To have a clear understanding of confidentiality.
• To have a clear understanding of how to set and maintain boundaries.
• To be able to communicate and actively listen to client’s concerns.
• To be able to treat clients in a positive and non-judgemental manner.
• To be committed to own learning and development
• To have experience of setting and managing your own business

Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.

Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement. 

The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do: 

• Community fundraising
• Talks and demonstrations
• Support at events
• Volunteer welfare
• Community Roadshows
• Supporting national campaigns
• Counting and banking money
• Booking events
• Supporting Networks  
• Administration support
• Writing thank you and community letters
• Media and social media
• Community news and Network newsletters 

Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.

Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

This role of for those that want to help St John Ambulance and it's initiatives within the network but do not want to undertake a clinical role.

This role is a supportive role that compliments our community iniatives by supporting our clinical team out on operational events, with community education and most importantly fundraising.

Following the selection process there will be interviews held over the weekend of 14th & 15th February. There will be a welcome event once the majority of the candidates will be through the system. This will be during the month of April on a Tuesday evening. Formal training for role will be arranged when the course is released for training if not done by Apr 2026

Closing date for these opportunities is: 01/03/2026

To apply for this opportunity please follow the link below:

Bright Futures UK is looking for passionate and knowledgeable Key Stage 3 Maths tutors to provide educational support and a fun, safe learning environment for young people living with serious illnesses. 

"Thanks to the tutoring and exam prep I was able to achieve over 85% on all my exams, which resulted in me getting distinction credits on my course." - A-Level maths student

What will you be doing? 

Run tutoring sessions online to support a young person for one hour per week

Offer subject area knowledge and expertise related to

Help to combat social isolation through fun and engaging tutoring sessions. 

Adhere to safeguarding policies and report concerns to the BFUK Team

What are we looking for? 

1. Subject Knowledge: Strong understanding of KS3 Maths concepts and specifications.
2. Teaching Skills: Ability to explain complex ideas in a clear and engaging way.
3. Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
4. Reliability: Consistent availability for the agreed-upon time commitment.
5. Adherence to safeguarding policies and report concerns to the BFUK Team

What difference will you make?

1. Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
2. Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
3. Future Opportunities: Equip students with the knowledge and skills they need to succeed.

What will you gain?

1. Enhanced DBS will be provided
2. Safeguarding Level One Training
3. Skill Development opportunities
4. Direct experience working with children and young people

You must be a UK resident and be at least 18 years old.

Location 

Remote/Online

Time 

1 Hour per Week 

 Duration: 14 Weeks minimum

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Our Linked Minds Befriending Project supports people who are socially isolated in Ealing and Hounslow due to a diagnosed mental health problem.

This is an opportunity to become a Befriender.

On successful completion of specialist mental health training, the Befriender is matched with someone suitable, by a Co-ordinator who then acts as a (non-clinical) supervisor for the befriending period, which is limited to a year.

Befriender, client and supervisor make a plan together with a goal to work towards, and the Befriender makes a weekly 1-2 hour visit to the client's home, where they might stay in and chat over a cup of tea, go out for a walk together, visit a café or undertake a local activity. 

These visits make such a difference for the client, increasing their confidence and helping them explore and work towards getting a job, joining a club, meeting other people or whatever their goal may be.

The aim is that, by the end of the year, clients feel better about themselves, more valued, resilient, empowered, more linked to their community and better equipped for their journeys in recovery.

But volunteering with BEfriend not only enriches the lives of those who are isolated, it also offers immense personal rewards.

As a Befriender, you’ll get to know inspirational people with fascinating stories, develop new skills and be part of a supportive team that values compassion and connection.

Campaign Against Arms Trade (CAAT) is recruiting six volunteers to sit on our new Advisory Council, which will support the work of the organisation by helping to guide our strategy and direction, develop new thinking around our grassroot activism, research, campaigning and advocacy work, and strengthen our solidarity networks, coalitions and allyships, especially with and amongst marginalised and racialised communities. 

The Advisory Council will complement our governing board (the Steering Committee). The aim is for the Council to take a broader, more long-term and strategic view of CAAT’s activities, provide fresh perspectives, and expand our networks. The Advisory Council will not have responsibility for financial, legal, or HR oversight of CAAT.

We are particularly warmly inviting those with lived experiences of international conflict and structural violence, and those involved in anti-militarist and intersecting social activism in collectives and movements. We also warmly encourage applications from people from marginalised communities and groups, including but not limited to LGBTQ+, BIPOC, neurodiverse, and disabled people.

More details are available in the attached Recruitment Pack or on the CAAT website. 

Can you help us by providing a calm, safe, and caring environment for our small furries whilst we find them their fur-ever home?

Often when we think about animal fostering, cats, and dogs spring to mind, but have you ever thought about fostering our smaller animals? The RSPCA received more than 5,000 reports last year about rabbits and other small furries relating to neglect or abandonment and rescued an average of 340 small furries a month! To help us with the rehoming of these small animals, we are actively looking to add to our fantastic team of volunteer fosterers.

As a small animal fosterer, you would play an essential role in providing the animals in our care with a temporary home whilst they are being rehomed. Like us, even small furries have specific needs and requirements, but rest assured, once we have guided you through the fostering process the animal centre will ensure that you have all the necessary guidance, equipment, food, and veterinary care.

What You’ll Be Doing:

• Provide them with care, safe suitable housing, and space for playtime, as outlined in our policies and guidelines.

• Ensure that they are groomed if appropriate and fed and watered.

• Provide them with suitable and clean bedding to keep them cosy.

• Give them lots of attention and plenty of cuddles as they are very sociable animals.

What We’re Looking For:

• Volunteers aged 18 or over who have had plenty of experience of caring for animals.

• Fostering experience is beneficial but not essential as training is provided.

• For their wellbeing, our small furries may need to be fostered in pairs, so please bear this in mind.

• Any existing pets or animals need to have been spayed/neutered (some medical reasons may mean they cannot be so, please let us know if this is the case).

• You should be located in South Buckinghamshire or within a reasonable distance.

What’s in It for You?

• You will be making a massive difference to the welfare of the small animals in your care.

• Join a community which will enable you to meet new people and make new friends.

• Learning new skills through our comprehensive induction and fostering training programme.

• Enhance your CV by adding your volunteering experience and newly acquired skills.

• The RSPCA is happy to reimburse you for any pre-agreed expenses that you may incur through volunteering for us.

Practical Considerations:

• Health & Safety: You’ll need to complete a simple online Health & Safety course before starting the role.

Disclaimer:

Our voluntary roles are subject to:

• An informal interview and trial period.

• Submission of two referees’ contact details.

• Completion of relevant training and assessments for the role.

Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.

The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode. 

Main Tasks/ Responsibilities/ Activities

To support early years sessions for families with children aged 0–5, including those with SEND and emerging needs, by promoting engagement and child development through group activities.

Key Responsibilities:

· Welcome and engage families in a warm, friendly manner

· Support the delivery of structured and free-play indoor and outdoor activities

· Encourage participation and interaction between parents/carers and children

· Promote children’s development through praise and positive reinforcement

· Work collaboratively with staff to support inclusive practice

Skills / Abilities / Experience / Qualities

· Enjoy working with children and families.

· Interest in child development

· Warm, approachable, and good at communicating with people of all ages.

· Reliable, punctual, and able to work well in a team.

· Respectful, inclusive, and sensitive to the needs of diverse families.

· Able to follow guidance and instructions from session leads

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings

· Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

· Undergo enhanced DBS check

· X2 References required

· Undertake additional training as and when required

· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Hertfordshire’s Family Centre Service brings children’s centres, health visiting and school nursing together, to provide a more joined-up service for children, young people, and their families.

The centres deliver a range of support groups and activities for children and their families to help them be healthy, grow and develop. To make it easy for families to fit sessions and services around their busy lives, access is available from any Hertfordshire Family centre. We have locations across the entire county so please do enquire ensuring you have provided your postcode. 

Main Tasks/ Responsibilities/ Activities

To support Public Health Nursing teams by helping parents use baby weighing equipment in a welcoming and safe environment.

Key Responsibilities:

· Welcome parents, carers, and babies to the self-weigh session in a friendly and approachable way.

· Explain how to use the weighing equipment safely and accurately (training provided).

· Support parents to record their baby’s weight on growth charts or apps as appropriate.

· Ensure the weighing area is safe, clean, and ready for families to use.

· Provide reassurance and encouragement to parents and carers.

· Signpost any questions or concerns about a baby’s health or development to a Family Centre staff member

Skills / Abilities / Experience / Qualities

· Friendly, patient, and approachable.

· Good communication and listening skills.

· Confident in supporting parents to use simple equipment (training given).

· Reliable, punctual, and able to work as part of a team.

· Respectful and non-judgemental towards all families.

Training / Support

· A full induction to the service and specific site will be provided.

· Requirement to undertake One YMCA online training courses

· To understand and implement One YMCA’s policies.

· Ongoing support and regular 1:1 meetings

· Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

· Undergo enhanced DBS check

· X2 References required

· Undertake additional training as and when required

· We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Attend a community first aider course, and at least monthly attendance of a network meeting night (currently held on Tuesdays and Wednesdays at 20:00-22:00)

Selection will be in person or via MS Teams as applications are received.

Welcome events will be starting beginning of April 2026

Community First Aider course, currently being offered nationally with a local course being planned for April 2026
 

Closing date for these opportunities is: 13/02/2026

To apply for this opportunity please follow the link below:

Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers.  A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.

Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility!  It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis.  So, it's vital that we have the right people on hand and that's where you come in!

If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person.  We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.

Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people! 

Role overview: 

 As is typical of working with the community, no one day is the same.  As such, the role may include, but is not limited to: 

• Opening the site ready for business and helping to prepare the shop 
• Closing the shop at the end of the day 
• Greeting customers and acting as a friendly, supportive and welcoming face 
• Supporting customers to work out what they need, and to hire the equipmen
• Keeping the site looking presentable and welcoming
• Handling cash and taking card payments
• Supporting people to sign up as Shopmobility members and to join Equal Lives as members
• Responding to queries on social media, email and telephone
• Taking future bookings for the equipment 
• Cleaning and maintenance of vehicles when they’re returned 
• Marketing and promoting the shop 
• Some other occasional ad hoc tasks as required

We’ll give you: 

• Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection 
• The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
• An accessible city centre location 
• A variety of activities to challenge you and develop your skills 
• The opportunity to take on additional responsibilities as you gain experience 
• Specific tasks focusing on the skills you want to gain 
• A friendly and supportive team of staff and volunteers 
• A mapped out plan of personal development to help you evidence your professional progression

You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills. 

If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you. 

Volunteering Arrangements 

 The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.

All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.

New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff 

Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details. 

Volunteers are required to adhere to the organisation’s policies and practice guidelines. 

Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs. 

Person specification 

• Honesty
• An ability to be empathic, whilst maintaining professional boundaries 
• Reliability, and only committing to a level of volunteering which is realistic 
• Good interpersonal skills 
• The ability to be non-judgemental 
• Good verbal and written communication skills 
• Excellent listening skills 
• Commitment to attend training courses and team meetings 
• Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
• Dedicated to the empowerment of Disabled people 

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

You will be expected to attend regular training meetings in St Austell and Liskeard on a monthly basis. Once qualified we expect you to be active and attend various events across Cornwall.

Interviews, Welcome Events & Inductions will be held in St Austell
Online training requirements and also attend face to face training courses and final assessment

Closing date for these opportunities is: 31/03/2026

To apply for this opportunity please follow the link below: