Customer volunteer roles

Volunteer Fundraising Assistant (Challenge Events & Community Fundraising)

Location: Finchley, London (minimum 1 day per week in the office)
Time commitment: Flexible (approx. 1–2 days per week)
Salary: Voluntary

About Rays of Sunshine Children’s Charity

At Rays of Sunshine, we brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community. Our work creates moments of joy, hope and lasting memories for children and their families during the most difficult times.

About the Role

We are looking for a passionate and organised Volunteer Fundraising Assistant to support our Challenge Events and Community Fundraising team.

This is a fantastic opportunity to gain hands-on experience in a fast-paced fundraising environment, supporting key campaigns such as the London Marathon and community-led fundraising initiatives. You’ll play a vital role in helping us deliver exceptional supporter experiences and maximise income to fund life-changing wishes.

Key Responsibilities

• Support the coordination of challenge events (e.g. London Marathon, runs, cycles)
• Assist with supporter stewardship, including emails, calls and event communications
• Help manage and update supporter data (Salesforce or similar CRM)
• Support the delivery of community fundraising activities and campaigns
• Assist with event preparation and logistics, including materials and packs
• Help monitor fundraising progress and identify opportunities to support participants
• Provide general administrative support to the fundraising team

What We’re Looking For

• Strong organisational skills and attention to detail
• Excellent communication skills (written and verbal)
• A proactive and positive attitude
• Comfortable using Microsoft Office (experience with CRM systems is a bonus)
• An interest in fundraising, events, or the charity sector
• Ability to commit to at least 1 day per week in our Finchley office

What You’ll Gain

• Valuable experience in fundraising and events within a national charity
• Insight into supporter engagement and income generation
• The opportunity to make a real difference to the lives of seriously ill children
• A supportive and friendly team environment
• A reference upon successful completion of your volunteering

How to Apply

If you’re interested in joining our team and supporting our work, we’d love to hear from you. Please apply via CharityJob with your CV and a short statement outlining your interest in the role.

Oxfam are currently looking for volunteers 

We believe that volunteering should not leave you out of pocket so reasonable transport costs are paid if you wish. Also lunch if you are volunteering for over a 5 hour shift.

We have volunteer vacancies to suit you, it might be meeting and greeting on the till and taking in donations? We need Merchandiser, Book volunteers, Clothing and homeware volunteers to treasure hunt through our many donations. 

Do you have an interest in stamps or coins? Vinyl? Vintage? you really dont need to be an expert, just have an interest.

if you have a spare few hours we would love to hear from you. Volunteering with Oxfam can help you gain new experiences, meet new people and help to end poverty.

please go to the main OXFAM website and follow the GET INVOLVED LINK and search your area in the opportunities. if you need help please do pop into the shops as they will be more than happy to assist you applying or answer any questions you might have.

Also if you have a hobby or interest in areas like stamps, coins or collectables or fancy a go at Merchandising please do get in touch as we have many donations waiting your attention.

plus we are keen to build up our online shop so if you have an interest in research, photography and listing online you would be very welcome especially at weekends.

Please note this is an unpaid volunteer role but out of pocket expenses like reasonable travel cost are paid and lunch will be paid for if volunteering over 5 hours.

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA Chiswick shop is looking for a creative and enthusiastic Social Media Instagram Volunteer to help us keep our Instagram content fresh, engaging, and up to date.

By volunteering with us, you’ll directly support our mission, help promote reuse through donation and recycling, and contribute to a positive experience for our customers and online community.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Creating Instagram content, including posts and stories
• Capturing photos and videos that highlight our activities, updates, and events
• Showcasing donation appeals in a clear and appealing way
• Helping maintain a consistent and on-brand social media presence
• Monitoring basic engagement (likes, comments, and shares)
• Greeting and assisting customers when required

The Volunteer:

We’re looking for someone who:

• Knowledge of using Instagram and current social media trends
• Is creative, visually focused, and confident taking photos or short videos
• Is friendly, approachable, enthusiastic, and able to communicate our mission online
• Is reliable and able to work as part of a team
• Has experience in social media content creation is a bonus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams. You’ll gain hands-on experience in social media content creation while working alongside supportive colleagues. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 10:00 to 18:00, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA New Malden shop is looking for a dedicated Antiques and Jewellery Volunteer to support our team in researching, valuing, and preparing donated items for sale.

By volunteering with us, you’ll play an important role in uncovering hidden gems, enhancing the customer experience, and supporting our commitment to reuse and a sustainable circular economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Researching and valuing donated antiques, jewellery, and collectables
• Identifying rare, collectable, or high-value items
• Pricing and organising items appropriately for sale
• Ensuring items are clearly presented with accurate information
• Creating attractive and engaging displays
• Greeting and assisting customers
• Assisting with till operations when required

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for jewellery, antiques, or decorative objects
• Has a good eye for detail
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Knowledge of brands, materials, or collectable items is a plus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams where everyone works together. You’ll gain valuable experience, working alongside supportive colleagues who help each other develop, learn, and celebrate achievements. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 09:30 to 17:30, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Help support cats in the North East of Scotland!

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you!

It is a flexible role, you have the choice to be involved in the following:

o face-to-face fundraising – organising or helping with fundraising events, attending supermarket collections and monitoring collection boxes.

o online fundraising – assisting with online appeals, increasing social media engagement to maximise funds raised.

o bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life.

o engaging with your local branch and Fundraising Hub and feeling like an integral part of the team.

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.

Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them.

We're looking for someone with:

o Sympathy to cats and our values

o Happy to be part of a team of dedicated volunteers and employees.

o Flexible and adaptable to different events/activities

o Open to new ideas and ways of fundraising

o Good communication and team player

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection!

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Join FARA, a charity with over 30 years of experience and 39 charity shops across London. Our FARA East Sheen shop is looking for a dedicated Antiques and Jewellery Volunteer to support our team in researching, valuing, and preparing donated items for sale.

By volunteering with us, you’ll play an important role in uncovering hidden gems, enhancing the customer experience, and supporting our commitment to reuse and a sustainable circular economy.

The Role:

As a volunteer, your responsibilities will include (but are not limited to):

• Researching and valuing donated antiques, jewellery, and collectables
• Identifying rare, collectable, or high-value items
• Pricing and organising items appropriately for sale
• Ensuring items are clearly presented with accurate information
• Creating attractive and engaging displays
• Greeting and assisting customers
• Assisting with till operations when required

The Volunteer:

We’re looking for someone who:

• Has a genuine passion for jewellery, antiques, or decorative objects
• Has a good eye for detail
• Is friendly, approachable, and enthusiastic
• Is reliable and able to work as part of a team
• Knowledge of brands, materials, or collectable items is a plus, but not essential

What’s in it for You?

At FARA, our shops are run by welcoming and collaborative teams where everyone works together. You’ll gain valuable experience, working alongside supportive colleagues who help each other develop, learn, and celebrate achievements. Full training is provided, and we offer a positive, inclusive, and safe volunteering environment.

Your Time:

Our shop operates from 09:30 to 17:30, and we’re looking for someone who can volunteer for a minimum of 4 hours either in the morning or afternoon, whenever you are available in arrangement with the shop manager.

FARA is committed to creating an inclusive environment. If you require any reasonable adjustments during the application process, please don’t hesitate to let us know.

Are you friendly, compassionate and understanding?  Are you keen to make a difference and contribute to the impact BCWA makes? 

We’re looking for a friendly face to welcome clients accessing BCWA services and help build a safe and comfortable space for them. If you have strong interpersonal skills and you’re a confident communicator who wants to help survivors, or you’re a reliable and honest volunteer looking to build your skills, we’d love to have you on board as a SPOC Front Desk Volunteer!

Front Desk Volunteers will volunteer within the BCWA SPOC Team, who provide key support to all BCWA services. Volunteers will be a welcoming and friendly face for walk-in clients or clients coming to their appointments, providing relevant information and directing them to the right place. But most importantly, Front Desk Volunteers provide the initial first point of contact for BCWA clients. They help create the comfortable, safe space that is integral to the support we provide, whether that’s through a friendly chat, a cup of coffee or tea, or just being kind. The SPOC team is a busy, sometimes high-pressure environment – our volunteers are integral at our busiest times of the year to ensure our clients and services get the support they need.

Volunteering with our SPOC team on the Front Desk might look like:

• Being that friendly and welcoming first point of contact for clients accessing BCWA services.
• Understanding the reason for a client’s visit and ensuring they are directed to the right place.
• Navigating any relevant information on BCWA systems.
• Offering clients a friendly chat or refreshments and curating a comfortable and safe environment.
• Helping staff and service teams using the space and giving them any information they need.
• Being an advocate for BCWA!

As a BCWA Front Desk Volunteer, you’ll get:

• All the training you need to understand and be prepared for your role with us, so you can use your time with us to grow and learn!
• Regular check-ins and contact with our Volunteer Coordinator as an opportunity to catch up, reflect and feedback on your volunteering experience with us.
• Access to the Wisdom App and the BCWA wellbeing provision.
• Access high quality support and advice from BCWA whenever you need it.
• Your travel to and from sessions expensed.  Lunch paid for if you volunteer for 6 hours or more.
• A reference to support you in your next steps, whether that is a voluntary or paid role elsewhere.
• The knowledge that you’re making a real difference to the lives of victims and survivors of violence and abuse as you volunteer alongside a passionate and experienced team!

Important information for all positions

Black Country Women’s Aid is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people and expects all staff and volunteers to share this commitment.

All posts are subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for an enhanced disclosure to be made to the Disclosure and Barring Service for details of any previous criminal convictions.

Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female.

Volunteering checks

As a responsible volunteer provider we adhere to safer recruitment practice and all our volunteers are subject to the following checks:

Right to volunteer in the UK

To avoid discrimination we treat all volunteer applicants equally.

We therefore ask all volunteers to confirm they have a Right to Volunteer in the UK.

References

If offered a volunteer role, we will seek 2 references. Ideally, one of these should be your current or last employer, however we understand this isn’t always possible. We ask that one of your referees has known you at least a year.

Examples of references could include:

• a professional from your centre of study, for instance a teacher, lecturer or headteacher
• GP or health visitor
• a character reference from a person who knows you (no familial relations or partners)
• a civil servant from a government agency
• a bank manager

DBS

All volunteer roles are subject to DBS checks at the relevant level.

Fundraising events helper

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· help set up and/or man stalls at events

· help on collection days like supermarket collections events or street collections

· help at fundraising events such as quiz nights, cake sales and dances

· promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

About Us

The Women & Families Resource Centre (WFRC) is a registered charity based in Wolverhampton, dedicated to supporting, empowering, and advocating for women and children. We help women facing crisis or challenging situations by encouraging independence and providing practical community support services.

Our flagship project, the Wolverhampton Baby Bank, supports families with children aged 0–3 by providing essential items such as nappies, clothing, bedding, toys, and other vital baby supplies.

Role Overview

We are looking for a detail-oriented and reliable Listing Associate (Volunteer) to support the Baby Bank operations onsite.

In this role, you will be responsible for accurately recording, organizing, and photographing donated items to ensure our inventory system is up to date, well-organised, and visually documented for efficient distribution.

This is a great opportunity for someone who enjoys structured work, has an eye for detail, and wants to contribute to a meaningful community service.

Key Responsibilities

• Record all approved donated items into the inventory system
• Categorize items by type, size, age range, and condition
• Take clear and consistent photographs of items for listing purposes
• Ensure all items are correctly labeled and stored in designated areas
• Update stock levels and item status in tracking sheets or inventory tools
• Coordinate with the sorting team to verify item condition before listing
• Maintain organised digital folders for item photographs
• Flag missing, damaged, or mismatched items to the Team Lead
• Follow all operational SOPs for data entry and documentation

What We’re Looking For

• Strong attention to detail and accuracy
• Basic experience in admin, inventory, data entry, or photography (preferred but not essential)
• Comfortable using Google Drive, Excel, or similar tools
• Basic photography skills (clear, well-lit, consistent images)
• Good organisation and time management skills
• Ability to follow structured processes
• Team player with a responsible and reliable attitude
• Commitment of minimum 12 hours per week onsite

Volunteer Requirements

• Must attend onsite shifts consistently
• Minimum 12 hours per week
• Maintain professionalism and confidentiality at all times
• Follow structured processes and SOPs
• Communicate availability clearly
• Work collaboratively with the team
• Report any issues or concerns to the Team Lead

What You’ll Gain

• Practical experience in inventory, operations, and digital listing
• Hands-on photography and data management experience
• Experience working in a structured charity environment
• Opportunity to support families in need directly
• Development of organisation, admin, and technical skills

Make a Difference

Your work will help ensure donated baby items are properly organised and distributed efficiently to families who need them most.

Apply now to join WFRC and support our Baby Bank operations with meaningful, hands-on impact.

Help us digitise RAF Museum’s paper-based collections information, to improve its accessibility, searchability and preservation.

What is the role?

The Collection and Research Team at the RAF Museum Midlands holds a significant number of paper-based records on its objects, ranging from provenance information, details of past conservation treatments, the service histories of specific aircraft, and historical correspondence. The Collections Information Digitisation Volunteer will assist our team to digitise these records. While securely stored, digitising these records will produce many benefits, including making them shareable with external researchers, searchable for the Museum’s own team, and helping to ensure their longer-term preservation.

This role sits within the RAF Museum’s Midlands Development Programme which will transform our museum and our impact on the local community through a series of phased projects – engaging audiences who may not obviously identify with the RAF story by finding common interests and histories which link them. As part of this project, we are planning a new learning centre, outdoor spaces, collections hub and major exhibition.

What will I be doing?

• Scanning object history files and museum forms,

• Administrating scans produced within a set file structure,

• Adapting existing digital documentation to make it shareable externally,

• Developing an understanding of information security and GDPR,

• Developing an understanding of museum sector practices and procedures.

This role is perfect for you if you…

· Have good IT Skills, including the Windows OS, Microsoft Word and Outlook,

· Can lift and carry documents, and operate a scanner,

· Can carry out tasks methodically, with good accuracy attention to detail,

· Have an interest in history and/or heritage.

How much time would I need to commit?

One full day or half day, ideally once a week, between 10.00 and 16.00 at the RAF Museum Midlands.

What’s in it for me?

· Become part of a great team of volunteers and staff

· Meet new people and have new experiences,

· Discounts in gift shop and café,

· Free access to Flight Zone and similar attractions on site,

· Travel expenses reimbursed up to £14.50 per day, in line with our policy,

· Free entry to a wide selection of other museum and heritage sites and exhibitions nationwide.

What happens after I apply?

Suitable applicants will be invited to have an informal chat with the line manager.

Please note: This role requires a DBS check which RAF Museum will facilitate, and a one character reference.

Applications are welcomed from anyone able to fulfil the role, and we are happy to discuss support requirements.

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Job Description:

Services Sales Specialist (Commission-Only)

Programme Association: Enhanced Professional Development Programme (ePDP) /

International Personal Development Programme (iPDP)

Role Type: Part-time | Self-Employed Contractor | Commission-Only (Uncapped) | Remote

Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration

Role Summary

Quilombo UK is seeking a highly motivated and experienced Services Sales Specialist to join our team as a self-employed contractor. This is a crucial, target-driven, commission-only role focused on generating revenue by converting prospective service users into paying clients.The successful candidate will gain direct, high-impact sales experience that mirrors the standards and performance expectations of a paid sales position, with the added benefit of earning commission on all confirmed deals.

Compensation Structure

● Payment Basis: This is a commission-only, self-employed contractor position. There is no fixed salary or hourly wage. The specialist is responsible for invoicing Quilombo UK monthly for earned commission.

● Commission: Commission is earned per converted sale, payable only after the customer’s second monthly payment is successfully processed.

○ Standard £200 ePDP Sale: £25 commission

○ Subsidized £100 Sale: £10 commission

○ 2-Month Rolling Sale: £65 commission

● Payment Schedule: Commission earned is paid monthly, 30 days after receipt of the monthly invoice from the specialist, following the trigger (receipt of the customer's second payment) being confirmed.

Main Responsibilities

This is a target-driven, client-facing role responsible for the full sales cycle:

● Lead Generation: Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Outreach & Pitching: Initiate direct outreach (calls, emails, online meetings) with clients directly.

● Closing Deals: Deliver compelling sales pitches and presentations, handle end-to-end sales processes, and secure contracts for services.

● Pipeline Management: Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Performance: Consistently meet or exceed weekly/monthly Key Performance Indicators (KPIs) related to outreach, meetings, and revenue conversions.

● Strategy: Collaborate with the Director to refine messaging and sales strategy for maximum impact. Services to be Sold

The successful candidate will primarily sell Quilombo UK’s core offerings:

● ePDP (Enhanced Professional Development Programme)

● iPDP (International Personal Development Programme)

● Quilombo UK Departments as a Service

● Workshops

● Essential: Demonstrated experience in a sales, business development, or account management role, with a proven track record of generating leads and closing deals.

● Skills: Excellent verbal and written communication, strong presentation and negotiation abilities, and confidence to work independently.

● Alignment: Passion for social justice, community engagement, and inclusion.

What We Offer

● Income Potential: Uncapped commission earning potential based entirely on performance.

● Experience: Real-world, results-driven sales experience with clear KPIs and performance feedback.

● Mentorship: Coaching and mentoring from experienced directors and leadership.

● Certification: Certificate of completion and reference upon successful 16-week programme completion.

Job Types: Part-time, Freelance

Work Location: Remote