Customer and database administrator volunteer roles in Leeds

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

Volunteer Admin Team Leader (Remote)

Help Build the Beating Heart of the SUNSHINE Movement and bring 'sunshine' into peoples lives!!!

SUNSHINE is a brand new, 100% volunteer-powered charity on a mission to rewrite the story of loneliness and wellbeing in the UK. We’re creating warm, joyful, people-first spaces where everyone feels seen, valued, and connected. With our Board in place and our charity registration imminent, we’re preparing to launch our first programmes—and now we’re looking for someone who can help build the administrative backbone that keeps our movement running with care and clarity.

This is your chance to help shape the systems, processes, and gentle structure that will support a hopeful, human movement from day one.

The VOLUNTEER Opportunity

We’re looking for a Volunteer Admin Team Leader to help us build and oversee the small but mighty administrative function at SUNSHINE. You’ll help create simple, people-friendly systems, support our volunteers, and ensure our charity runs smoothly behind the scenes.

If you love organisation, enjoy bringing calm to busy environments, and want to make a meaningful impact in a start‑up charity, this role is perfect for you.

What You’ll Lead & Support

• Admin Coordination: Oversee day‑to‑day administrative tasks, ensuring emails, enquiries, and documents are handled with warmth and professionalism.

• Team Leadership: Support and guide a small team of admin volunteers, helping them feel confident, valued, and connected.

• Systems & Processes: Help create simple, accessible admin systems that make life easier for volunteers and leadership.

• Communication: Liaise with our Founder, Board, and programme leads to ensure information flows smoothly across the charity.

• Organisation: Maintain key documents, schedules, and records that support our early growth and long-term sustainability.

• People Support: Be a friendly, reliable point of contact for volunteers who need help, clarity, or reassurance.

Ideally, You Will Bring

• Experience in administration, office coordination, or team leadership (or strong transferable skills).

• A calm, organised, people-first approach.

• Confidence using email, shared drives, and basic digital tools.

• A love of creating order, clarity, and supportive systems.

• A passion for tackling loneliness and improving wellbeing in communities.

• A collaborative spirit and a warm, encouraging leadership style.

Commitment & Flexibility

This is a remote, fully flexible volunteer role with no set hours. You choose when and how you give your time, and you can step back at any point if your circumstances change.

Interested?

If you’d like to help shape a hopeful, people-powered movement from the ground up, we’d love to hear from you. Contact us for a short application form.

This is your chance to leave a real heart-shaped fingerprint on the future of SUNSHINE and on the lives of people who feel alone.

Ready to Build Something Beautiful?

If you’re excited by the idea of helping launch a charity that puts warmth, belonging, and human connection at its core, we’d love to meet you.

Apply now on CharityJob.

Every heart leaves a mark. Let yours help launch SUNSHINE.

ROLE TITLE: Admin Lead (Mission Coordinator) – Men’s Mental Growth Movement
CATEGORY: Admin / PA / Secretarial / Operations
CAUSES: Mental Health / Men
ROLE TYPE: Volunteer (Remote)

JOIN MINDSET:
Behind every great mission is a rock-solid base of operations. MINDSET is an action-first, volunteer-powered CIO that trades clinical "waiting rooms" for real-world challenges. We don’t want a "secretary"—we want an Admin Lead to be the heartbeat of our infrastructure.

THE ROLE:
As our Admin Lead, you are the glue. You’ll be responsible for keeping our digital workshop tidy, managing our Google Workspace, coordinating trustee meetings, and ensuring our "Mission Leaders" have everything they need to lead.

WHAT YOU'LL DO:

• Mission Logistics: Manage the central calendar for all volunteer events and deadlines.
• The Hub: Maintain our platforms "Mission Control" so everyone knows what’s happening and when.
• Compliance Support: Help the Trustees keep our Charity Commission filings and insurance documents up to date.
• The Inbox: Act as the first point of contact for new squad inquiries, directing them to the right lead.

WHO YOUR ARE:

• An organised pro who loves a clean system and a clear process.
• Someone who can spot a "to-do" before it becomes a "problem."
• A volunteer who wants to build the administrative engine of a national movement.

COMMITMENT: 

This is a volunteer role with no set hours. While we would ideally appreciate a committment of 2 hours per week, we are fully flexible around your other life committments. This is a remote role and you are free to stop volunteering at any time.

APPLY: 

Email us over your up-to-date CV and Tell us how you’d keep a team of 10+ remote volunteers organised without sending 100 emails.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, organised, and supportive Volunteer Campaign Support Coordinator to oversee and assist with live prize draw campaigns on the platform.

This role focuses on ensuring creators feel supported throughout their campaign, that key communications are delivered on time, and that each live draw runs as smoothly and successfully as possible.

Key Responsibilities

• Monitor and support all live prize draw campaigns on the platform

• Liaise with creators throughout the live campaign period to provide encouragement, guidance, and practical support

• Schedule, diarise, and send campaign communications using approved templates

• Coordinate with internal team members when campaigns go live

• Provide reminders, tips, and prompts to help creators maximise engagement

• Respond to creator enquiries and provide assistance as needed

• Conduct support calls where appropriate

• Maintain accurate records of communications and campaign progress using our CRM management system

• Ensure all tasks are completed in a timely and professional manner

Skills and Experience Required

Essential:

• Strong customer service experience

• Excellent written and verbal communication skills

• Confidence using computers and online systems

• Experience using a CRM or similar database system

• Strong organisational skills and attention to detail

• Ability to manage multiple tasks independently

• Supportive, positive, and professional approach

• Reliable and proactive working style

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience supporting clients, customers, or account holders

• Experience working remotely within a team

• Interest in charitable or social impact work

Working Arrangement

• Fully remote position

• Flexible hours depending on the number of live campaigns

• Workload will vary as the platform grows

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in supporting campaigns that raise funds for UK causes

• Gain valuable experience in campaign coordination and client support

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build professional relationships across the charity and creator sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a proactive, confident, and relationship driven Volunteer Partnerships & Growth Manager to identify, approach, and onboard affiliate partners, collaborators, agents, and other supporters who can help expand the reach of the platform.

This role focuses on building a strong network of individuals and organisations who can introduce creators, promote campaigns, or otherwise support the growth of Influential Stars.

Key Responsibilities

• Identify and approach potential affiliate partners, collaborators, agents, and networks

• Introduce individuals and organisations to the platform and explain how they can get involved

• Support onboarding of new collaborators and affiliates

• Build and maintain positive relationships with partners and introducers

• Encourage ongoing engagement and participation

• Maintain regular communication to nurture long term partnerships

• Coordinate with internal team members to ensure smooth onboarding

• Provide clear information about roles, expectations, and opportunities

• Maintain accurate records of outreach and partnerships using our CRM management system

• Represent the organisation professionally in all communications

Skills and Experience Required

Essential:

• Experience in outreach, partnerships, business development, or relationship building

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• Strong networking ability and proactive approach

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple contacts

• Professional, reliable, and personable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience in affiliate programmes, partnerships, or community building

• Experience working remotely within a team

• Interest in charitable or social impact work

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a key role in expanding a platform designed to create meaningful impact

• Help build networks that support fundraising for UK causes

• Gain valuable experience in partnerships, outreach, and growth strategy

• Join a mission driven organisation at an exciting stage of development

• Flexible volunteering that can fit around other commitments

• Opportunity to build a wide professional network across multiple sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

About Us

Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations. We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story

Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes. The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role

We are seeking a compassionate, confident, and highly professional Volunteer Charities & Campaigns Relationship Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

• Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

• Guide partners through the onboarding process from first contact to launch

• Build and maintain strong, trusting relationships with both organisations and individuals

• Act as a key point of contact for enquiries, support, and reassurance

• Maintain regular communication to sustain engagement and rapport

• Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism

• Coordinate with internal team members to ensure partners receive timely assistance

• Provide clear information about how the platform works and what to expect

• Maintain accurate records of communications and partnership activity using our CRM management system

• Ensure all interactions reflect empathy, professionalism, and respect

Skills and Experience Required

Essential:

• Strong relationship management or engagement experience

• Excellent customer service skills

• Outstanding written and verbal communication skills

• Confidence communicating by phone, email, and online platforms

• High level of empathy and emotional intelligence

• Ability to communicate sensitively with people experiencing challenging circumstances

• Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

• Experience using a CRM or similar database system

• Highly organised with strong attention to detail

• Ability to work independently and manage multiple relationships

• Professional, reliable, and approachable manner

Desirable:

• Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

• Experience working with charities, community groups, or support services

• Experience in partnerships, outreach, or fundraising roles

• Experience working remotely within a team

• Based in London or Hertfordshire for occasional in person meetings (not essential)

Working Arrangement

• Fully remote position

• Flexible working hours depending on organisational needs

• Occasional support calls or meetings with partners

• No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

• Occasional (optional) in person team meetings

Why Volunteer With Us

• Play a vital role in supporting charities, families, and individuals during significant moments in their lives

• Help build partnerships that enable meaningful fundraising and impact

• Gain valuable experience in relationship management and community engagement

• Join a mission driven organisation at an exciting stage of growth

• Flexible volunteering that can fit around other commitments

• Opportunity to build meaningful professional relationships across the charity and community sectors

Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About Revive Battery B.V.

Revive Battery is a sustainability-driven startup transforming the energy sector through battery regeneration and circular economy innovation. Based in the Netherlands, we extend battery life, reduce waste, and minimize environmental impact using our advanced regeneration technology.

Role Summary

As a Fundraising Volunteer, you will play a key role in identifying, researching, and supporting the development of funding opportunities, including grants, donor partnerships, and investment outreach. This position offers hands-on experience in social impact fundraising, proposal development, and strategic collaboration within a fast-paced cleantech startup environment.

Key Responsibilities

• Research and track potential funding opportunities, including grants, accelerators, and impact investors.
• Assist in drafting proposals, pitch decks, Letters of Intent (LOIs), and grant applications.
• Maintain a database of funders, deadlines, and application progress.
• Support internal reporting and documentation for ongoing grants and partnerships.
• Attend and take notes on donor meetings, partnership calls, or webinars related to fundraising.
• Collaborate with the communications and marketing teams to align messaging for funders and impact storytelling.
• Provide administrative and coordination support for fundraising campaigns and donor relations.

Requirements

• Currently pursuing or recently completed a degree in International Development, Business, Communications, Environmental Studies, or a related field.
• Strong research, writing, and analytical skills.
• Familiarity with fundraising, grant writing, or startup funding is a plus.
• Organized, detail-oriented, and able to manage multiple tasks and deadlines.
• Proficient in Google Workspace; experience with CRM tools (e.g., HubSpot, Airtable) is an advantage.
• Passionate about sustainability, climate action, or the circular economy.

Learning Opportunities

• Gain hands-on experience in fundraising and partnership development for impact-driven initiatives.
• Learn to craft grant proposals and investor materials aligned with sustainability goals.
• Work closely with startup leadership on funding strategy and donor engagement.
• Develop practical skills in relationship management, impact reporting, and proposal writing.
• Receive mentorship and professional growth guidance from experienced professionals.

What We Offer

• Real-world exposure to fundraising and resource mobilization in a sustainability startup.
• Flexible remote schedule and a collaborative international team environment.
• Mentorship and access to learning materials and resources.
• Volunteer Agreement, certificate of completion, and reference letter upon successful completion.
• An opportunity to contribute to meaningful sustainability and impact-driven projects.

Minimum Hours per Week:

10+ hours per week

Duration:

3-5 months