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Hey! We’re Urban Youth — and we’re just getting started.

We’re so excited to be launching a brand‑new youth work charity created to give young people across inner London the experiences, opportunities, and space they need to discover themselves and the world around them. A place rooted in care, creativity, belonging, and real connection. A community that feels like home.

And now we’re looking for our first Chair — someone who can help us build the foundations of a movement.

Lead the Board that will shape the future of Urban Youth

Urban Youth is all about possibility. We’re building a youth community where young people can explore who they are, try new things, grow in confidence, and feel part of something bigger. To make that happen, we need a Chair who brings passion, leadership, and a collaborative spirit — someone who can guide us through our start‑up phase and help us build a Board that reflects the energy and diversity of London.

This is a rare opportunity to shape a charity at its very beginning. If you’re excited by purpose, energised by people, and ready to help us make a real difference, we’d love to meet you.

The Role: Volunteer Chair of the Board of Trustees

We’re looking for a forward‑thinking, people‑centred leader who can bring clarity, confidence, and momentum to Urban Youth. You’ll set the tone for our governance, support the early development of the charity, and help us build a Board that is strong, inclusive, and rooted in our mission.

What you’ll be doing

• Leading the recruitment of our brand‑new Board of Trustees (all roles except Treasurer)

• Providing strategic leadership as we establish Urban Youth as a London charity

• Supporting the Founder and CEO as we shape our vision, culture, and long‑term direction

• Ensuring good governance, accountability, and a positive, collaborative Board culture

• Acting as an ambassador for Urban Youth — building relationships, confidence, and momentum

• Guiding the Board to make decisions that centre young people and community impact

What you’ll bring

We’re looking for someone who is:

• Passionate about young people, community, and social change

• Excited by the energy of building something new

• A natural leader who brings people together and inspires trust

• Forward‑thinking, strategic, and comfortable in start‑up environments

• Collaborative, warm, and able to hold space for different voices

• Driven, organised, and committed to making a real difference

• Happy to volunteer their time for a cause that matters

You don’t need decades of board experience — what matters most is your leadership, your values, and your willingness to help us build something meaningful.

What you’ll get

• A defining leadership role in a brand‑new London youth charity

• The chance to shape our Board, culture, and long‑term direction

• A collaborative, passionate team who genuinely value your voice

• The opportunity to create real, lasting impact for young people

• A role that grows with you — and with the movement you help build

Who this is perfect for

Someone who wants to:

• Lead with purpose and heart

• Build something from the ground up

• Champion young people and community

• Bring energy, clarity, and vision to a new movement

• Make a real difference across inner London

If this speaks to you, we want to hear from you.

Ready to help us launch Urban Youth with strength, purpose, and heart

Drop us a message, tell us why this excites you, or just say hi. Let’s build something extraordinary for London’s young people.

Inclusive Boards is delighted to support Migrant Help in their search to appoint a Trustee with expertise in People and HR. 

About Migrant Help

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential.

Our core services include:

• Asylum support - helping those seeking asylum in the UK to apply for accommodation and financial support, to report issues with asylum accommodation and providing expert advice to guide them on their asylum journey.

• Support for survivors of slavery and human trafficking – with a dedicated casework team providing safe accommodation, support plans and help accessing key services, empowering clients as they recover from their trauma, reducing the risk of re-trafficking and helping them to move on to a positive new chapter in their lives.

• Refugee resettlement services - assisting those arriving through an official resettlement scheme as they settle in their new communities.

• Clear Voice – a subsidiary of Migrant Help and an award-winning social enterprise offering high quality interpreting and translation services, which donates all of its profits back to Migrant Help to support our work.

About the opportunity

Joining a dynamic and passionate Board, the ideal candidate will provide expert oversight, guidance, and support for the Charity’s strategic objectives and as Chair of the People & Remuneration Committee, work closely with senior leadership on current and future strategic People (HR) matters.

Skills & experience required

• Senior strategic leadership and management experience.

• Demonstrable expertise in people & culture, strategy, recognition, reward and organisational development.

• An inclusive leader, with good interpersonal and relationship building skills.

• Independent judgement and strong communication skills.

• Act with integrity and respect when working with others.

• Previous experience as a trustee (desirable).

We particularly welcome applications from individuals with first-hand or indirect experience of being a refugee or migrant into the UK, either recently or in past generations.

​​​​​For more information please visit our website.

How to apply

The recruitment process is being undertaken by Inclusive Boards on behalf of Migrant Help. If you wish to apply for this position, please supply the following by 11.59pm on 01/03/2026:

• A detailed CV, setting out your career history, with responsibilities and achievements. 

• A cover letter (maximum two sides of A4) highlighting your suitability for the role for which you’re applying and how you meet the person specification. Please note that the cover letter is an important part of your application and will be assessed.

• Details of two professional referees with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

Could you lead the local SSAFA services in your area? You don’t need a military background for this role, but you should be empathic to the needs of the armed forces community, have some experience of managing people and possess good I.T. skills. If this sounds like you, we’d love to hear from you.

What is a Branch Chair?

There are SSAFA branches throughout the UK and overseas. Many are further divided into local areas called divisions. Each branch has a Chair to oversee all aspects of the branch. Ultimately accountable to the Chair of the Board of Trustees, through the National Chairman your role is to ensure that the branch is running in line with SSAFA’s Royal Charter Rules, Regulations, and policies. Also, to ensure that clients and volunteers are safe, all services provided are appropriate and effective and that the branch is financially sound. You will be the public face of SSAFA in your branch area.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. More people than ever are contacting SSAFA for financial, practical and emotional support. To do this we need local branches and volunteers who can coordinate people, ensure the local population know about SSAFA and keep things running smoothly behind the scenes.

Our branches support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

When would you be needed and where would you be based?

This role is about leadership, coordination, and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role requires an ongoing time commitment, usually about 2-3 days per month. In addition, you would need to organise and attend regular meetings throughout the year.

What would you be doing?

• Providing leadership to the Branch and ensuring that all activities comply with SSAFA regulations both directly, and through the Branch Secretary, other Branch Officers, and Divisional Officers.
• Providing support and guidance to volunteers in office holder roles, and support with recruitment of volunteers into these positions to ensure the sustainability of the branch.
• Ensuring the financial integrity of the Branch, including the appointment of Treasurers and a local fundraising programme to meet branch running costs.
• Ensuring that all data is processed and held in accordance with SSAFA’s data management policies.
• Monitoring volunteer numbers against the demand for support and working with other volunteers, regional and central office staff to attract and recruit new volunteers as required.
• Ensuring that all volunteers are recruited, inducted, supported, and managed in line with SSAFA policies, such as the Volunteering Policy, Volunteer Code of Conduct, Data Protection Policy, and Safeguarding Policy.
• Building relationships with regional and central office staff, local voluntary organisations and, if applicable, SSAFA Service committees, local military establishments, prisons etc.
• Overseeing an appropriate programme of awareness raising so that potential clients, volunteers, and supporters know how to contact the branch.
• Providing timely reports and information to SSAFA’s Central Office
• Overseeing a programme of meetings including an AGM, branch meetings, committee meetings, training etc.
• Supporting any salaried branch staff and ensuring that their line management arrangements are working appropriately.
• Resolve any complaints that are suitable for local resolution in accordance with SSAFA’s Complaints Policy and procedures, referring upwards any that are not suitable for local resolution.

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What could you gain from this volunteering role?

• Gain experience of holding a key local role with oversight of all SSAFA activity in the local area
• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – caseworker training, caseworker IT system training, volunteer management – attracting, recruiting, and inducting volunteers. 
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Local orientation as well as meet and greet sessions with key Central Office and regional teams.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Support from Regional and central staff and peer support from fellow Chairs in neighbouring branches.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people of any age (18+) with some experience of coordinating people and admin
• Willingness and ability to lead and manage a team of volunteers.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Willingness to use our on-line case management system (this is covered in the training course)
• Ability to understand and keep within the boundaries of the role for which training will be given.
• Reliability
• Practice confidentiality and data protection in line with SSAFA policies.
• Willingness and means to travel to meetings or events as required.
• Good written and spoken English.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No