Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The difference you will make to cats and people
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be:
- supporting and encouraging a team of fundraising volunteers
- planning fundraising events and activities with your team
- allocating tasks before and during fundraising events
- keeping financial records from fundraising events
- encouraging and promoting a professional image of Cats Protection
- following policies and guidelines and ensuring licences and permits are obtained for events
Time expectation
Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking an enthusiastic volunteer to assist our Client Service Administrator on Reception in hosting our busy reception area and friendly waiting room. In this role, you will use your excellent interpersonal skills to welcome clients and visiting professionals and other volunteers to the Helen Bamber Foundation, making them feel comfortable, attending to any immediate needs they may have, assisting them with their queries and notifying clinicians and other staff of their arrival.
You will be at the heart of an exciting, team of experts working as a representative of the Helen Bamber Foundation and the first point of contact for our diverse range of clients and visitors. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
Main tasks and activities
- Greeting clients and ensuring that clients are having their immediate needs met;
- Ensuring the reception is well-presented;
- Answering the phone and responding to a wide range of enquiries;
- Maintaining the shared Outlook calendar and co-ordinating room allocations;
- Ensuring the smooth running of the day-to-day activities;
- General office administration including: ordering of office supplies, entering data, filing and organising office supplies storage etc;
- Reception cover when needed.
- Handling reimbursement of expenses for clients and fellow volunteers
Skills and experience needed
- Excellent interpersonal and communication skills with a high standard of written and spoken English;
- Excellent telephone manner; Empathetic and understanding.
- Computer literate with experience of Microsoft packages;
- High attention to detail and accuracy;
- Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
- Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
- Ability to multi-task and prioritise tasks within a time-pressured environment;
- A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
- Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.
What you will get out of the role:
- A better understanding of asylum seeker and refugee processes in the UK;
- Stronger administrative skills;
- An ability to multi-task between competing priorities;
- Experience of working with a multi-disciplinary team in a Human Rights charity;
- Ability to process large amounts of data and prioritise or categorise it;
- Ability to manage multiple busy calendars at the same time.
The client requests no contact from agencies or media sales.