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Chair of Trustees
Citizens Advice Buckinghamshire
Voluntary role | Buckinghamshire
Are you a well-connected leader in Buckinghamshire with the energy and ambition to help a respected local charity grow its impact?
Citizens Advice Buckinghamshire is seeking an exceptional individual to become our next Chair of Trustees.
About Us
We are part of the national Citizens Advice network, providing free, confidential and impartial advice to thousands of people each year across Buckinghamshire. We have offices in Aylesbury, Buckingham, High Wycombe and Chesham.
Our work helps people resolve problems around debt, housing, employment, benefits and consumer rights, often preventing crises, reducing pressure on public services and enabling individuals to regain stability and independence.
The organisation is stable, well-managed and ambitious. Following reductions in statutory funding and changes across the national network, we are now focused on strengthening income streams, raising our local profile and entering a new phase of growth.
The Opportunity
It is an opportunity to build on strong foundations and take the organisation forward.
As Chair, you will:
• Provide strategic leadership to the Board of Trustees.
• Help strengthen funding and sustainability.
• Raise the profile of Citizens Advice across Buckinghamshire.
• Represent the organisation with funders, partners and the wider community.
• Champion the difference we make to people’s lives.
We are particularly interested in candidates who live in, or have strong knowledge and networks within Buckinghamshire (ideally central or south).
Who We’re Looking For
We are seeking someone who brings:
• Strategic leadership experience (board or senior executive level).
• The confidence to support and constructively challenge a CEO.
• Strong networking skills and credibility locally.
• Commercial awareness and financial literacy.
• An interest in fundraising and partnership development.
• A genuine commitment to community impact.
Prior Chair experience is welcome but not essential. Energy, judgement and the ability to build relationships are key.
Time Commitment
• Four face-to-face Board meetings per year (2 hours each).
• Four subcommittee meetings per subcommittee annually Finance & Risk, Operations, People, and Fundraising).
• Annual strategy Away Day.
• Annual Staff & Volunteers Day.
• Attendance at selected fundraising and stakeholder events.
• Approximate commitment: 2 -4 days per month.
Why This Role Matters
Citizens Advice Buckinghamshire helps people solve problems that, left unaddressed, cost families, councils and government far more in the long term.
As Chair, you will help ensure this essential service continues to thrive, supporting residents to become more financially secure, resilient and able to contribute fully to society.
For more information and how to apply download the Appointment Brief.
Closing date: 9am Friday 10th April 2026
Join us in shaping the next chapter of Citizens Advice Buckinghamshire.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We believe in the power of holidays to transform lives. Time away matters. For many families facing tough times -whether through financial hardship, illness or other challenges - a short break can feel out of reach. Yet, these moments of escape and connection are vital for well-being, resilience, and hope.
Our mission is simple but powerful: to provide families who wouldn’t otherwise get a break with the chance to spend quality time together, make memories, and return home stronger.
As a Trustee, you will play a crucial role in shaping our future. You’ll help guide our strategy, ensure we remain true to our values, and support us in reaching even more families who need our help. Your expertise, insight, and passion can help us grow and innovate, so that no family is left behind when it comes to the simple joy of time away together.
About our Trustee Team
Our Trustees are a team of volunteers who use their diverse skills, experiences, and perspectives to set the strategic direction of the charity and make sure it’s doing what it was set up to do in the best possible way.
Family Holiday Charity has an ambitious strategy over the next few years, which will see us expand our services to families, develop our influencing work within the travel and leisure industry and government, and evolve our ways of working so that we can accept and use gifted breaks, travel and other services at scale, to give families who really need it a holiday.
To help us do all that we’ll need the guidance, challenge, connections, and support of all our Trustees.
Given our goals, we’re particularly looking to add the following professional skills and experiences to our team.
The Commitment
We’ll ask you to participate in four two-hour Board Meetings per year, typically in person at our office in London or remotely.We also get together for a Strategy Day in September/October, which is held on a weekday in London, and you’d need to attend that in person.
We can support with any access needs for in-person meetings.,
There are two Board sub-committees- one which focuses on our Finances and Risk, and one which considers our people (Trustees and Staff). Once you’ve settled into the role, most Trustees join one of them. They meet remotely around four times a year.
Outside of formal meetings, you’ll be warmly encouraged to get to know the staff team, and attend fundraising events
or other events to meet referrers, families, and supporters wherever possible.
Overall, you’ll need to be able to commit around 6 hours each month for a mix of meetings and events, contributing
your skills and perspective to projects, building your knowledge of the charity and developing as a Trustee.
See the trustee pack for more information and for the application and interview process - click apply to see this. Please note the deadline has been extended to midnight on Sunday 19th April 2026 to ensure the professionals skills and areas of experience (as listed above) are captured.
Applications including CV, cover letter and an initial conversation with Rob Parkinson to be completed by 23:30 on Sunday 19th April 2026.
The initial Interview will take place via Teams whilst a second interview may be an in person meeting.
Initial Interviews with a panel of current trustees will take place on Wednesday 29th April and Thursday 30th April 2026, time to be confirmed.
Second Interviews with Helen Webb, Chair of Trustees, will be scheduled on Thursday 7th May and Friday 8th May 2026, details to be confirmed.
Please note that if you accept the offer of a role, we’ll request relating reference
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support the work of St John Ambulance in your community by volunteering as a Community Volunteer, an exciting new role which is designed to revamp how volunteering looks in the modern world; flexible, innovative and is open for all.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient. Community Volunteers can choose from a wide selection of activities – including fundraising, talks and demonstrations, supporting at events, volunteer welfare, social media and administration support.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Give as much (or little) time as you can afford. With this new role, you simply volunteer when it works for you. That means you can give as much time as you like or as little as 24 hours across a whole year, whenever it suits you. It’s perfect for busy lives, changing schedules, or for anyone seeking a low-commitment involvement.
The Community Volunteer provides an easy way to stay connected and contribute meaningfully to your local community. Here are some examples of what you could do:
Through volunteering as a Community Volunteer, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
Once we have completed your selection and screening for this role, we will provide you with an induction, as well as invite you to any necessary training sessions. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
There will be a 30 minute informal interview and Welcome to St John session.
Closing date for these opportunities is: 04/05/2026
To apply for this opportunity please follow the link below:
Become a Trustee at Wessex Cancer Support
Use your expertise to change lives across Wessex
Every year, over 14,000 people in Wessex hear the words no one wants to hear: “You have cancer.” At Wessex Cancer Support, we’re here to make sure no one faces that moment - or the months and years that follow - alone. We offer free, personalised emotional and wellbeing support through our four centres, outreach work and online services, helping people live well with and beyond cancer.
We’re now looking to recruit new Trustees to join our Board at a pivotal moment in our 45-year journey. As we deliver our five-year strategy and respond to rising demand, your insight and leadership will help shape the future of cancer support across Hampshire, Dorset and the Isle of Wight.
Who we’re looking for
We welcome people with professional or commercial experience in areas such as:
But above all, we’re looking for people who share our values - compassion, purpose, inclusivity and collaboration - and who want to make a meaningful difference.
We welcome applications from people of all backgrounds and we are particularly keen to build an ethnically diverse Board to ensure we fully represent our communities.
Whether you’re an experienced trustee or stepping into governance for the first time, we’ll support you with a structured induction, mentoring and ongoing development.
What you’ll do
As a Trustee, you’ll help steer the strategic direction of the charity, support our CEO and senior team, and ensure we remain financially resilient and fit for the future.
You’ll bring your expertise, your curiosity and your commitment to helping us reach more people affected by cancer.
Time commitment:
This is a voluntary role; reasonable expenses are covered.
Ready to make a real impact?
To apply, send your CV and a covering letter outlining why you’d like to join us and what you’ll bring to the Board.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Many of the men we support experience isolation, low confidence, and barriers to engaging with community life. As a befriender volunteer, you’ll build a consistent, trust based relationship that encourages social connection, helps set and pursue personal goals, and supports wellbeing and independence.
What you will be doing
The skills you need
What's in it for you
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Purpose of the role
In this important role, you will be responsible for assessing the eligibility of applicants for our grants and services, in adherence with Variety’s structured grant management approach (guided interviews, weighted scoring and panel review) to maximise impact for disabled and disadvantaged children and young people.
You will be required to handle grant applications and supporting information with the utmost confidentiality, following organisational policies to ensure the privacy and security of all sensitive and personal information.
Using our defined eligibility criteria and assessment tools, you will evaluate applications and conduct fair and consistent assessments, making award recommendations to support the decision-making process. You will bring an independent voice, playing a key role in ensuring that decisions are made fairly, equitably and transparently and will be required to support your recommendations with evidence of sound analysis and reasoning.
Key Responsibilities
• Review applications and supporting evidence prepared by the case management team.
• Clarify points with applicants when required (within agreed boundaries).
• Conduct structured, remote assessments (by telephone/video call) to understand need, urgency and likely impact on the child, their family life and communities.
• Establish the baseline for monitoring and evaluation by articulating the impact of the intervention.
• Where applicable, use the weighted assessment tool (base on the eligibility criteria and the Theory of Change) consistently and document clear, impartial rationales to prioritise need.
• Prepare concise, written recommendations aligned to policy, criteria and evidence.
• Attend quarterly Assessor Network meetings, which are a forum for sharing good practice, peer support, news sharing, undertaking essential training and reward and recognition.
Optional, Additional Responsibilities
• Where applicable, support the Impact Monitoring and Evaluation team to undertake post-award follow-up interviews to measure the impact made over time.
• Where applicable and available, represent Variety at events, presentations of awards and through online content.
Adherence to Policy and Quality
• Act as a beacon of good practice in fair grant assessment.
• Uphold safeguarding, confidentiality, GDPR, equality, diversity and inclusion (EDI) and anti‑bias standards throughout the assessment process.
• Escalate concerns (quality, safeguarding, unusual risk, conflicts of interest) in line with policy.
• Follow process controls and segregation of roles, supporting a robust, auditable trail.
• Participate in induction, refresher training, and calibration sessions to ensure consistency and continuous improvement.
• Adhere to Variety’s Code of Conduct.
Time Commitment
• Assessments: the time commitment for these varies and is flexible but we expect you will be spending 4 – 8 hours per month on these, dependent on demand and pool of assessors.
• Assessor Network: hybrid meetings that will last 1.5 – 2 hours and will be held quarterly.
• Training: short modular induction plus periodic refreshers usually rolled into Assessor Network meetings.
Support & Supervision
• Induction & training: policy, criteria, assessment skills, impact tools, safeguarding, data protection.
• Ongoing support through Programme Manager, Programmes Support Officer and Head of Programmes.
• Expenses: out‑of‑pocket expenses will be reimbursed in line with Variety’s Expenses Policy.
Impact Measures (Volunteer‑Appropriate)
• Timely completion of assigned assessments; adherence to guidance and safeguarding.
• Quality of written rationales; consistency of weighted scoring.
• Constructive contribution to committee discussion and calibration.
• Positive feedback from applicants (tone/respect) gathered via staff.
• Case study preparation
Person Specification
We welcome people from many walks of life. If you’re feel that you are the right person for this role but are unsure whether you “tick every box,” please still consider applying; training and support are provided.
What you’ll bring (essential)
• Fair assessment mindset: you can weigh information against clear criteria and explain your reasoning.
• Analysis skills: comfortable reviewing forms/evidence and using a simple scoring tool. Able to summarise and analyse complex information to extract relevant data, paying attention to detail.
• Communication: great written and spoken English (we have templates to help).
• Lived experience or insight: personal, professional or volunteer experience that helps you understand the challenges faced by disabled or disadvantaged children and young people (or you can demonstrate thoughtful knowledge of these issues).
• Friendly and approachable: comfortable conducting sensitive conversations by telephone/video call with empathy and professionalism.
• Reliability and care: you follow guidance, meet agreed timeframes where you can, and ask for help if something isn’t clear.
• Values & conduct: commitment to equality, diversity and inclusion; willing to complete safeguarding training and a DBS check.
Helpful extras (nice to have, but not essential)
• Comfortable using basic digital tools (email, online forms, video calls) – we can show you the rest.
• Experience in any of the following is desirable:
o Grant-making
o Community/children’s services
o Health/education/SEND
o Occupational Therapy
o Social care
o Structured interviewing
o Teaching
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Come and join the fun …. We need friendly, outgoing people to assist at our monthly group meetings.
Our Peterborough Sight members meet every second Wednesday morning of the month and really enjoy getting together to have a good chat and a catch up. For many, it provides a much needed opportunity to get out and to meet and make new friends in a safe supported environment. Managing a sight loss can sometimes be an isolating and lonely experience so we aim to make our social groups as friendly and welcoming as possible.
How can you help… Our friendly Group Volunteers are a fantastic support to our members and we are looking for those special people who can bring that extra sparkle to our social groups.
As a volunteer in this role, your tasks would be varied and typically would include meeting and greeting at the start of each session, assisting with lunch and refreshments and being available to chat and spend time with those attending.
Sometimes, we get out and about on additional day trips and activities and support with planning these trips would be helpful too.
We would be very interested in anyone who has a particular talent…so if you are a singing superstar, enjoy quizzes and crafting or have a few magic tricks up your sleeve, your skills could make all the difference to our group.
Whatever your talents, a friendly, welcoming manner is essential.
Guiding our members may be required and you may also be required to push a wheelchair. Full training and 1:1 support is provided to all our volunteers as well as further learning opportunities once in the role.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxford Friends of the Earth is looking for a new Coordinator. We are a voluntary group with 1800+ supporters and focus on climate action, nature and climate solutions, clean rivers, air pollution, and transport. We run events, lobby MPs and councillors, produce reports and we have strong partnerships across Oxfordshire and with national bodies. We have existed since the 1970s and meet as a group monthly in central Oxford.We are part of the Friends of the Earth global network, working to protect and improve our environment locally and nationally.
Our current Coordinator is taking a break: we’d like to find someone who can commit to offering a few hours most weeks and attending our monthly meetings.
This involves:
· Setting up meetings and managing our monthly mailing
· Working with our Campaigns Officer to develop our campaigns
· Working with our social media officer to develop our engagement
· Working with other volunteers on specific campaigns / projects
· Exploring opportunities for us to gain support
· Maintaining our supporter database and being a point of contact for people interested to know more about the group
· Managing and developing our website
· Supporting event planning and management
The post would suit anyone seeking to develop their organisational skills for a career in voluntary and environmental sectors. We can offer on-the-job and formal training and support for people wishing to get involved, and can pay travel and related expenses.
Oxford Friends of the Earth works to protect and improve our environment local and nationally. We are part of the Friends of the Earth global network.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our FAB cafés around Bristol. In this volunteer role, you’ll be part of creating vibrant, welcoming community spaces that build relationships and connect people with activities in their local community.
At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs. In addition, we want to prevent people from needing our help wherever possible. We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.
We are looking for FAB Cafe Host Volunteers for the following cafes
The role involves
The qualities and skills required for this role are
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a qualified Yoga Instructor who would enjoy facilitating weekly sessions to help individuals with their general well-being. This is an opportunity for you to share techniques with others.
Practicing yoga has been shown to increase mindfulness not just in class session, but in other areas of a person's life.
What you will be doing
The skills you need
What's in it for you
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you coordinate local SSAFA services in your area? You don’t need a military background, just basic I.T and admin skills, the ability to get on with people and good written and spoken English. If so, we’d love to hear from you.
What is a Branch Secretary?
There are SSAFA branches throughout the UK and overseas. These are divided into local areas that we call divisions. Each branch has a secretary to organise day-to-day activities. This is a key role involving administration and coordinating people. As the first point of contact for SSAFA in the area you will play a crucial part in promoting SSAFA locally, organising local events and ensuring the smooth running of SSAFA across the divisions in your branch.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
In recognition of our clients’ service to the Nation we aim to provide financial, practical and emotional support when it’s needed most. To do this we need local branches and volunteers who can match clients to volunteers and keep things running smoothly behind the scenes.
When would you be needed and where would you be based?
This role is about coordination and administration. As part of your local branch, you might have access to an office, but many volunteers are based at home. The role would suit someone looking to offer a regular time commitment each week. You would also need to organise and attend a number of regular meetings each year.
What would you be doing?
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
What training and support would you receive?
What are we looking for?
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a crimanal record check required? No
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Choice International is a UK based not-for-profit international development organisation that seeks to address inequality issues both overseas and within the UK. We promote equality, diversity and inclusion via researching, developing and implementing development projects for disabled people and other disadvantaged communities in the UK and overseas.
In view of upcoming development projects, we are seeking applications for a Project Development & Marketing Volunteer to work from our office in East London. There is opportunity for working from home after the first month.
This is an exciting position that offers plenty of scope to make a real difference in support of equality and diversity. We are currently delivering disability sports projects and events in India and in London.
The role is to assist the organisation with the development of national and international programmes for disability and equality rights and other related projects through research, administration and writing proposals, emails and reports.
The main responsibilities will be:
• To research potential partnerships and assist in the development of project proposals
• To research funding opportunities and assist in the development of grant proposals
• To assist in the organisation and management of Choice International activities and events
• To represent Choice International at conferences, exhibitions and seminars, as necessary
• To support other administrative tasks, as necessary.
Applicants should have a positive, can-do attitude, be reliable and trustworthy. If you are passionate about equality diversity and international development and keen to gain valuable, hands-on experience, then we would like to hear from you.
Please note that this is a voluntary, unpaid position. However, depending on funding available we may be able to contribute to the cost of travel from your home to the office.
Please note due to the number of applications we receive we are unable to respond to all applicants hence only shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you use your social media, marketing and communications experience to raise the profile of a small charity? Help us to increase our social media presence and engagement, generate greatr content and help promote existing activities.
Our charity delivers a range of awareness campaigns and support services to patients, relatives, partners and carers who have been affected by a poorly understood pain condition; Complex Regional Pain Syndrome (CRPS). We are looking for 3 experienced social media and communications volunteers who are able to develop posts including graphics and campaigns from inception to design, create fresh and engaging content, increase engagement and to increase awareness of the charity and of the condition we represent.
Even though we are a small organisation we have big ideas and would like to draw on your experience in the communications world to help the charity deliver engaging content and communications to help us spread our aims and message to all our audience.
What Will You Be Doing?
You will be with a small team of volunteers who will provide an overview of our existing social media content, our brand and how we have approached our social media content to date.
Experience
We are looking for a volunteer who has experience in:
Skills Required
What Difference You Will Make
You will join the charity during a critical and challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims.
Benefits
You would be a part of our small, friendly and forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would have a key role in developing a socoal media strategy for a small charity. This is a fantastic opportunity for you to make a real difference to a rare condition.
You will further develop your communication skills, gain PR and marketing experience and develop your social media skills.
This is a remote volunteering role, volunteering from your own home.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.
Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.
The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.
Why join the Witness Service now
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.
Witness Service Volunteers provide support to victims and witnesses of crime prior to and during the court process helping them to feel safe and informed.
Why volunteer with us?
Make a difference - you will volunteer directly with victims and witnesses.
Gain skills and experience - you will receive training on how to provide practical and emotional support.
Join our community - you will be part of a large community of over 2,000 volunteers and staff.
Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
What do we ask of you?
In order to join us as a Witness Service Volunteer, you must:
Be 18 years of age or over.
Be able to volunteer for at least 1 day per week, for at least 12 months.
Undertake training - this includes virtual training days as well as completing online learning modules.
Undertake an enhanced DBS check & be part of the DBS update service.
Be able to provide two satisfactory references.
Have an active email address that you are comfortable using in order to engage with VS communications.
Diversity Matters
VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporting Chapter Manager - Volunteer Role
About Make A Smile
Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Trustees and Officers are essential to keeping the charity running smoothly across the UK, helping us “bring smiles to the faces of so many children.”
About the Role
The Supporting Chapter Manager plays a vital role in strengthening Make A Smile’s chapters across the UK. You will identify chapters that are struggling, assess their needs, and provide hands‑on support to help them rebuild, grow, and thrive. This role directly protects the continuity of the charity in key areas and ensures no chapter is left behind.
Key Responsibilities
You will take a proactive, leadership‑focused role in supporting and revitalising chapters. Responsibilities include:
● Assessing chapters regularly to understand their challenges and support needs.
● Providing hands‑on intervention for struggling chapters, focusing on recruitment, events, and wardrobe.
● Leading chapter overhauls when needed, including stepping in as temporary President if required.
● Supporting committee members, rebuilding enthusiasm, and setting clear action plans.
● Monitoring committee engagement and escalating concerns to the Chair when necessary.
● Ensuring struggling chapters focus on the “Golden Triangle”: wardrobe, trained volunteers, and events.
● Collaborating with the Wardrobe Manager, Recruitment Manager, and Events Manager for specialist support.
● Encouraging an “upwards spiral” of volunteer engagement, recruitment, and event quality.
● Reporting chapter progress and concerns at monthly Charity Leadership Meetings.
Skills and Qualities We’re Looking For
This role suits someone who is proactive, organised, and passionate about helping teams succeed. You’ll thrive if you bring:
● Strong leadership and people‑management skills.
● Confidence in motivating and supporting volunteers.
● A solution‑focused mindset.
● The ability to stay calm and structured when chapters are under pressure.
● Willingness to step in hands‑on when needed. Posting on social media, organising events, messaging volunteers, etc.
● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Act in the best interests of Make a Smile… Enjoy it!”).
Time Commitment
Trustees and Officers are expected to contribute around 4 hours per week to their role. This includes chapter assessments, communication, meetings, and hands‑on support.
Training and Support
You will receive:
● Full Trustee Training (online).
● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).
● Guidance from the Chair and other Trustees.
● Access to the Supporting Chapter Guide and President training materials.
● Opportunities for personal development through CPD and charity-funded training.
What You’ll Gain
● Leadership experience in a national charity.
● Skills in team support, crisis management, and organisational development.
● A meaningful role where your work directly keeps chapters alive and thriving.
● The chance to shape the future of Make A Smile and support volunteers across the UK.
● The joy of knowing your efforts help bring magical experiences to children.
Safeguarding and Eligibility
Trustees and Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.
How to Apply
To express your interest, please send across your CV along with a short message outlining your experience and why you’d like to support our chapters.
We welcome applicants from all backgrounds who share our passion for helping children smile.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers


