Family support team leader volunteer roles

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits �� Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Vice-Chairperson (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Responsibilities:

• Support the Chairperson and act in their absence.

• Ensure all board decisions are actioned efficiently.

• Oversee special committees and task forces.

• Assist with performance evaluations of executive staff.

• Provide leadership continuity during transitions.

Requirements:

• Strong leadership and organisational skills.

• Prior experience in management or board governance.

Benefits:

• Executive leadership recognition.

• Key role in succession planning and governance strategy.

• Access to leadership networks and visibility opportunities.

Compensation:
This is an unpaid volunteer position.

Volunteer Chief Executive Officer (CEO)
Organisation: Tell My Truth and Shame the Devil C.I.C.
Reports to: Founders & Group Directors – The SHG Family Group Corporation
Location: Remote (Nigeria)
Salary: Volunteer Position (Designed to become a paid executive role as the organisation
scales.)
About Us
Tell My Truth and Shame the Devil C.I.C. is a social impact organisation within The SHG
Family Group Corporation.
Our mission is to give survivors of childhood trauma, abuse, neglect and adversity a safe
platform to tell their truth, remove shame and inspire healing in others.
We are currently establishing our first operations across Nigeria before expanding throughout
Africa and eventually globally.
This is not simply another charity.
We are building one of Africa's largest survivor storytelling, advocacy and trauma recovery
movements.
The founders are now transitioning from day-to-day operations into visionary leadership,
creating an opportunity for our first Chief Executive Officer to build and lead this
organisation.
The Opportunity
We are looking for an exceptional individual who naturally takes ownership.
Someone who is courageous.
Someone who makes things happen.
Someone who isn't intimidated by building something from the ground up.
This role is ideal for someone who dreams of one day becoming a transformational CEO and
wants the opportunity to prove themselves by helping build an organisation capable of
changing millions of lives.

Although unpaid initially, this is intended to become one of the flagship executive positions
within The SHG Family Group Corporation as funding, partnerships and revenue continue to
grow.
Your Mission
Your mission is to build the operational engine that allows Tell My Truth and Shame the
Devil to become Africa's leading survivor advocacy organisation.
Working alongside the founders, you will transform vision into execution.
Key Responsibilities
Strategic Leadership
● Lead the day-to-day operations of the organisation.
● Translate founder vision into measurable action plans.
● Build systems that allow the organisation to scale.
● Develop annual and quarterly objectives.
● Recruit and develop volunteer leaders.
● Build an exceptional organisational culture.
Partnership Development
Establish partnerships with:
● Trauma NGOs
● Crisis organisations
● Mental health charities
● Women's organisations
● Children's organisations
● Churches and faith groups
● Universities
● Hospitals
● Schools
● Community organisations
● Survivor support groups
Your objective is to create a national referral network throughout Nigeria so survivors can
safely access our platform.
Survivor Referral Programme
Develop systems allowing partner organisations to confidently refer survivors wishing to
share their stories.

Create safeguarding processes.
Develop onboarding systems.
Ensure every survivor experiences dignity, respect and confidentiality and payment.
Membership Growth
Work with the Membership Team to:
● Develop membership
● Improve member experience
● Increase retention
● Grow membership numbers
● Build community engagement
Social Media Operations
Oversee a content production system that consistently produces:
● Instagram Reels
● Facebook Reels
● TikTok videos
● YouTube Shorts
● LinkedIn content
Create workflows for:
● Content planning
● Recording
● Editing
● Scheduling
● Payment to survivors and NGO’s
● Publishing
● Performance reporting
Podcast Operations
Manage the complete survivor storytelling pipeline.
This includes:
● Recruiting podcast hosts
● Coordinating survivor interviews
● Scheduling recordings
● Quality control
● Video editing
● Metadata

● Secure storage
● Upload preparation
● Building a library of survivor stories
Team Leadership
Lead volunteer department heads including:
● Partnerships Team
● Membership Team
● Podcast Team
● Social Media Team
● Administration Team
● Survivor Liaison Team
Hold regular meetings.
Track progress.
Solve problems quickly.
Maintain momentum.
Who We're Looking For
You are someone who:
● Thinks like an entrepreneur.
● Thrives in uncertainty.
● Takes initiative without being asked.
● Loves solving problems.
● Is highly organised.
● Can inspire volunteers.
● Communicates confidently.
● Enjoys building systems.
● Can lead with empathy.
● Is resilient under pressure.
● Is passionate about creating social impact.
● Is excited about helping build an organisation from the ground up.
Essential Qualities
We value character as much as experience.
We are looking for someone who is:
● Bold

● Courageous
● Vision-driven
● Highly accountable
● Honest
● Compassionate
● Resilient
● Professional
● Emotionally intelligent
● Solution-focused
Experience
Experience in one or more of the following would be beneficial:
● NGO leadership
● Charity management
● Business leadership
● Operations management
● Project management
● Community development
● Partnership development
● Marketing
● Media
● Podcast production
● Digital strategy
● Team leadership
● Social enterprise
What Success Looks Like
Within your first year you will have helped establish:
● A national referral partnership network across Nigeria.
● A structured survivor onboarding process.
● A thriving membership programme.
● Consistent social media publishing systems.
● A fully operational survivor podcast production pipeline.
● High-performing volunteer leadership teams.
● Scalable operating procedures across all departments.
Future Opportunity
This is far more than a volunteer role.
It is an opportunity to become one of the founding CEOs within The SHG Family Group
Corporation.

As the organisation grows through grants, partnerships, sponsorships and earned income,
successful volunteer executives will be considered first for paid executive positions.
We are looking for leaders who see this as the beginning of a long-term journey rather than a
short-term opportunity.
If you have the courage to build something that could change lives across Africa, we would
love to hear from you.

To Apply
Please send:
● Your CV, portfolio, or LinkedIn profile (if available)
● A short introduction about yourself
● Why this mission resonates with you
● Any relevant experience, skills, ideas, or vision you would bring to the role
We welcome individuals who are passionate about helping create platforms that
inspire healing, justice, truth, education, empowerment, and lasting community
impact. That see themselves transforming their lifestyles to maintain the above for the
generations to come.

Would you like to join our Board of  Trustees of Sheffield and Rotherham Wildlife Trust?

This year we are looking for three people to join our Board of Trustees at our AGM in October 26.

Trustees of the Sheffield and Rotherham Wildlife Trust (SRWT) are volunteers who together lead the organisation in the planning, resourcing and delivery of its activities, so that it can achieve its charitable objectives.  An enthusiastic, committed and active Board of Trustees, with a good range of knowledge, skills, experience and personal qualities is vital to the healthy and effective running of the organisation.

The Board of Trustees:

• lead the strategic development and planning of the Trust

• develop and adopt appropriate policies

• aim to ensure that the Trust is legally compliant and works to best practice wherever possible

• supports, guides and advises the Trust’s staff and volunteers, especially the CEO and the Executive Team

This year, we are especially keen to hear from people who:

Have expertise, knowledge and experience in one or more of the of the following areas:

• Marketing

• Commercial management, business acumen, profit for purpose experience (with reference to our consultancy)

• Green finance.

• Enterprise development

• Income generation

• Legal experience

• Health, Safety and safeguarding policy and compliance

• Have a good knowledge of communities and/or natural environment in Rotherham

• Can represent more of our diverse community in Sheffield & Rotherham

We are also recruiting for a Trustee to be our Treasurer who will have:

• Professional accounting qualification (e.g. ACA, ACCA, CIMA, AAT)

• Ability to analyse proposals and understand financial consequences

• Understanding of financial risk

Skills & Experience

Trustees should demonstrate some or all of the following:

• Passion for nature

• Interest in and enthusiasm for the work of the Wildlife Trust

• Experience of working as part of a decision-making group, board or committee either in a business or voluntary environment

• Experience or knowledge of the legal requirements of a charity

• Local knowledge of the places in which the Sheffield & Rotherham Wildlife Trust operates

• Experience of financial management and budgeting in a business or voluntary environment 

The following areas of expertise are always welcome on the Board:

• Environmental Law/ Protected species

• Land Management and Conservation 

• Community Outreach and Development

• Education & Training, Working with Children and Young People

• Advocacy & Campaigning

• Research: relevant to the work of the Trust

• Fundraising

�� Guardian Light Foundation Board of Directors – Roles, Expectations & Benefits �� Our Mission

Guardian Light Foundation (GLF) is a for-profit social enterprise dedicated to transforming the lives of homeless and abused children, teenagers, and struggling single-parent families. We provide safe housing, education, career pathways, legal aid, and life-skills support to help individuals rebuild their lives with dignity and independence.

We are building not just an organisation — but a movement of hope, empowerment, and social impact.

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Socially Connected Ambassador (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To leverage personal and professional networks to expand GLF’s reach and influence.

Key Responsibilities:

• Represent GLF at social, political, and business networking events.

• Connect GLF with potential partners, donors, and sponsors.

• Support awareness campaigns through social media and public engagement.

• Advocate for youth and family issues in community forums.

Requirements/Skills:

• Strong public presence or social influence.

• Excellent networking and relationship-building skills.

• Passionate advocate for vulnerable children and families.

Benefits:

• Opportunity to be the public face of a growing national movement.

• Exclusive access to elite events, media appearances, and social recognition.

• Personal fulfillment from using influence to create tangible change.

Compensation:
This is an unpaid volunteer position.

Do you - want to establish closer working relationship with the local police to improve community safety in Barnet?

Can you - spare a few hours a week to make this happen?

If so – we are looking for a Chair to lead Barnet's Safer Neighbourhood Board.

Role Overview: Lead Barnet’s Safer Neighbourhood Board, ensuring effective operation in line with MOPAC requirements. Manage all aspects of Board meetings and foster a collaborative environment.

Time Commitment: 2-3 hours per week on average

A Safer Neighbourhood Board is established in every borough giving local Londoners and victims a greater voice.

Barnet’s Safer Neighbourhood Board entails a team of volunteers and local agencies who will work together to advise the Borough Commander.

The Board consists of a wide range of individuals representing Barnet’s diverse communities alongside the statutory positions defined in the MOPAC Guidance[1], involving people of all ages and from all sections of the community. This includes those who may not have been actively involved before, who may be vulnerable or who have been a victim of crime.

Barnet’s Safer Neighbourhood Board will be required to:

Barnet’s Safer Neighbourhood Board will be required to:

 · Help identify and advise on Barnet’s local policing

· Monitor police statistical data, performance and confidence

· Fulfil a range of specific functions.

For more information please visit the role profile.

Help shape the future of the UK's leading LGBT+ young people's charity.

From school bullying and family estrangement to inequality in the workplace, growing up LGBT+ is still unacceptably tough. We want every young person to have the opportunity to thrive and grow up knowing that being LGBT+ is something to be celebrated. 

Since our founding, Just Like Us has grown significantly in both scale and impact. Today, 4 in 5 secondary schools and thousands of primaries across the UK engage with our programmes, we have the UK’s largest cohort of LGBT+ volunteers aged 18 to 25, and our annual income exceeds £1 million. We have published landmark research reports that shape public opinion and influence government policy, and built a network of 14,000+ teachers who support LGBT+ inclusive education.

As we enter our next phase of development, we are seeking an exceptional Chair to lead our Board of Trustees and help guide the organisation through a period of continued growth, increasing organisational maturity and evolving opportunities.

This is an opportunity to provide strategic leadership to an ambitious national charity at an exciting point in its development. We are looking for a Chair who can lead our Board with confidence and sound judgement, support our Chief Executive through the next phase of organisational growth, and help ensure we remain financially resilient, well governed and firmly focused on our mission.

While the Chair will be an important ambassador for the charity, this is first and foremost a governance leadership role. We are looking for someone who understands how effective Boards operate; who can foster constructive challenge and collaboration, and who enjoys helping organisations and people realise their potential.

You may already be an experienced Chair, Trustee or Non-Executive Director, or you may bring substantial executive leadership experience and have worked closely with Boards throughout your career. We welcome candidates with good knowledge of charity governance, from across the charity, education, health, public, commercial and wider social impact sectors who can demonstrate strategic leadership and sound judgement.

We are particularly interested in individuals who have experience of supporting organisations through growth and increasing organisational complexity, who understand the importance of balancing ambition with sustainability, and who can act as a trusted partner to both the board and Chief Executive.

A strong external profile and established networks may be valuable in helping us build partnerships and extend our reach, however, we are equally interested in candidates whose strength lies in leading boards, navigating complexity and building high-performing governance.

Most importantly, we are looking for someone who shares our commitment to improving the lives of LGBT+ young people. We would particularly welcome applications from candidates with lived experience as an LGBT+ person, recognising the valuable perspective this can bring to the role.

This is an unremunerated voluntary position, with reasonable expenses reimbursed. The expected commitment is approximately two per month, including board meetings, preparation, occasional committee meetings and representing the charity at key events.

If you are excited by the opportunity to help shape the future of an ambitious, values-led organisation making a tangible difference to the lives of LGBT+ young people across the UK, we would be delighted to hear from you.

If you are excited by the opportunity to help shape the future of Just Like Us, we would be delighted to hear from you. Please send your CV and a covering letter setting out your motivation for the role and the experience you would bring as Chair of Trustees, to our email as specified in the recruitment pack, by 17:00 on Friday 21 August 2026

�� BOARD EXPECTATIONS (Applies to ALL Members)

Every GLF board member plays a direct role in the success and sustainability of the organisation.

�� Core Expectations

• Fundraising Commitment:
  Every board member must actively participate in fundraising campaigns, donor outreach, and sponsorship drives.
  Each member is required to make a personal monthly donation to the organisation (amount optional but meaningful).

• Time Commitment:
  Minimum of 20 hours per month, including board meetings, subcommittee work, fundraising events, and strategic planning.

• Ambassadorship:
  Represent GLF publicly as a visible ambassador at community events, speaking engagements, and networking functions.

• Governance & Accountability:
  Ensure the organisation operates ethically, transparently, and in alignment with its mission and legal obligations.

• Strategic Leadership:
  Contribute skills, knowledge, and professional networks to advance the organisation’s growth, partnerships, and visibility.

• Passion for the Mission:
  Demonstrated commitment to supporting children, teenagers, and single-parent families experiencing hardship.

�� OVERALL BOARD MEMBER BENEFITS

• Prestige: Founding member of a ground-breaking national social enterprise.

• Networking: Exclusive access to philanthropists, public officials, and corporate leaders.

• Leadership Development: Gain board-level governance and strategic experience.

• Impact Legacy: Directly shape programs that provide homes, hope, and opportunity for hundreds of lives.

• Visibility: Public recognition through GLF website, media, and national campaigns.

• Personal Fulfilment: Be part of a purpose-driven organisation changing the narrative for children and families in need.

�� IDEAL CANDIDATE PROFILE (For All Roles)

We are looking for leaders who are:

• Deeply passionate about social impact, youth empowerment, and family stability.

• Professionally experienced (1+ years) in their area of expertise.

• Team players who bring creativity, positivity, and initiative.

• Connected and influential, willing to open doors and amplify GLF’s message.

• Dedicated, committing time, expertise, and monthly donations.

Position: Board of Director - Fundraising & Partnerships Expert (Unpaid Volunteer Role)

Reports to: Board Chairperson

Location: Hybrid (remote + in-person events as needed)

Purpose: To lead all donor relations, sponsorships, and income-generation initiatives.

Key Responsibilities:

• Identify and engage high-value donors, sponsors, and investors.

• Create innovative fundraising campaigns and grant proposals.

• Build long-term relationships with corporations and philanthropists.

• Collaborate with the marketing team for event-based fundraising.

• Mentor board members in effective fundraising techniques.

Requirements/Skills:

• Experience in fundraising, business development, or grant writing.

• Strong negotiation and networking abilities.

• Passion for social causes and storytelling.

Benefits:

• Access to elite philanthropic and corporate networks.

• Recognition as a key force in funding life-changing housing and support programs.

• Direct involvement in shaping financial growth strategy.

Compensation:
This is an unpaid volunteer position.

About Us

Tell My Truth and Shame the Devil C.I.C. is a survivor-led community interest company dedicated to exposing the impact of childhood trauma, abuse, neglect, addiction, mental health struggles, and family dysfunction within Black communities and beyond.

Through podcasts, survivor stories, education, events, research, coaching, advocacy, and community support, we help individuals heal, break destructive cycles, and build stronger families and communities.

As we continue to grow nationally and internationally, we are seeking a Volunteer Central Operations Director to create structure, accountability, and operational excellence across all volunteer departments.

Job Purpose

The Volunteer Central Operations Director serves as the operational backbone of the organisation, ensuring departments, projects, and volunteer teams work efficiently, meet deadlines, and deliver measurable outcomes.

The role oversees project delivery, performance monitoring, reporting systems, KPI tracking, volunteer accountability, and cross-department coordination, helping turn organisational vision into effective execution.

Key Responsibilities

• Lead and coordinate organisational operations across all volunteer departments.
• Manage the Central Operations Team, including Analysts, Coordinators, and Assistants.
• Oversee project delivery, ensuring milestones, deadlines, and objectives are achieved.
• Monitor organisational performance, identify risks and bottlenecks, and implement solutions.
• Establish accountability systems, workflows, reporting processes, and operational procedures.
• Develop and maintain KPI dashboards, departmental scorecards, and performance reports.
• Track volunteer engagement, project progress, fundraising outcomes, and organisational impact.
• Facilitate communication and collaboration between departments.
• Lead operational meetings and support monthly performance reviews.
• Produce reports, risk assessments, and recommendations for senior leadership.
• Support implementation of organisational priorities and strategic initiatives.
• Mentor department leaders and promote volunteer engagement, wellbeing, and retention.
• Foster a culture of accountability, professionalism, collaboration, and continuous improvement.

Skills & Experience

• Experience leading teams, projects, programmes, or organisational operations.
• Strong project management, organisational, and planning skills.
• Ability to manage multiple priorities and coordinate cross-functional teams.
• Experience developing systems, processes, KPIs, dashboards, and reporting frameworks.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent written and verbal communication skills.
• Experience building stakeholder relationships and facilitating collaboration.
• Ability to motivate, support, and manage volunteers and team leaders.
• High levels of professionalism, integrity, accountability, and attention to detail.
• Comfortable working independently within a remote environment.
• Proficiency with tools such as Google Workspace, Microsoft Office, Trello, Asana, ClickUp, Airtable, Notion, Slack, and Teams.
• Experience in charities, CICs, volunteer-led organisations, operations management, programme management, or community development is desirable.
• Understanding of trauma-informed, survivor-led, or social impact organisations is beneficial.
• Passion for social impact and commitment to our mission.

Volunteer Benefits

• Opportunity to help build a national survivor-led movement.
• Executive leadership experience.
• Leadership training and mentoring.
• Professional references upon successful service.
• Opportunity to influence organisational strategy.
• Meaningful social impact and legacy-building work.
• Potential future paid leadership opportunities as the organisation grows.

Additional Notes

This role may not be suitable if you:

• Prefer low-responsibility volunteer work.
• Dislike reporting, accountability, or performance tracking.
• Are seeking immediate paid employment.
• Are uncomfortable using data and analysis to support decision-making.

To Apply

Please send:

• Your CV, portfolio, or LinkedIn profile (if available).
• A short introduction about yourself.
• Why this mission resonates with you.
• Relevant experience, skills, ideas, or vision you would bring to the role.

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a charity that supports refugees and people seeking asylum who live in south London. We offer a range of individual and group support to improve the holistic wellbeing of people who have a background of forced migration, providing them with tools to build lives filled with value, meaning and purpose in the UK. Our activities for young people currently include: ESOL classes (English for Speakers of Other Languages), study group, youth club, swimming lessons and football.

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games. We also work in partnership with a range of organisations to run a rich programme of workshops within our youth club. Some of these have included creative visual arts, drama, music and workshops on rights and entitlements of young asylum seekers. We also cook a hot meal from time to time and offer a range of snacks each week. Our casework team are also on-site to support young people with a range of advice and signposting needs, usually by-appointment.

Youth club takes place at Furzedown Youth Centre. Welham Rd, London SW16 6TJ

About the role:

As a Youth Club volunteer, you would be helping young people to feel welcome, join in with activities and be a great role model.

Youth Club takes place every Wednesday at 6.00-8.30pm. We ask for a commitment of at least 2 sessions per month for a minimum of 6 months.

Tasks and responsibilities:

· To attend and contribute to volunteer de-briefs which occur 15 minutes after each session.

· To act as a positive role model and set standards of behaviour when volunteering with young people.

· To encourage and inspire young people to reach their full potential.

· To assist young people to both recognise and celebrate their achievements.

· To challenge young peoples’ negative attitudes and behaviour in an appropriate manner.

· To adhere to CARAS Child Protection procedures, Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.

Requirements:

To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Wednesday evenings for a minimum of six months;

· Current resident of the UK;

· Able to provide five years’ worth of addresses, and willing to undergo a DBS check;

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to the start of role

Volunteer induction training currently takes place online once a month on Tuesday, Wednesday or Thursday evenings from 6pm - 8pm. we offer the same trainings on Tuesday and Wednesday daytimes online between 12noon - 2pm once every 3 months.

Your availability to attend 1 general and 1 safeguarding online training session at these times within 3 months of your application would be a prerequisite of being accepted as a volunteer at CARAS.

Desirable:

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Head of Bids and tenders to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender submissions.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Head of Bids to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities will include:

• Overall responsibility for delivering high-quality, accurate, compliant and commercially sound proposals on time, to budget, with inputs from key stakeholders.
• Responsible for the coordination and management of all Bid activities, for ensuring that Bid Plans are put in place and that all internal inputs are received promptly to meet Bid submission timescales.
• Responsible for the receipt, management, control and coordination of all external and internal information and documentation with respect to the enquiry and for the team acting as custodian for Bid documents, including all approved internal documentation signed by the Organisation.
• Responsible for compliance with all internal Bid policies and procedures and for passing internal and external audits.
• Contribute to the overall Bid strategy alongside other stakeholders.
• Responsible for the overall leadership of the team and ensuring that individuals within the team are given appropriate opportunities to grow and develop, and that the team maximises performance by creating and fostering a positive, can-do attitude and outlook on an ongoing basis.
• Responsibility to ensure that improvements are identified and those agreed upon are implemented continuously to support the growth and development of the team and those within it.
• There is a need to keep good records and to create and measure metrics on bidding performance to both review performance and drive continuous improvement in a key area of the business.
• Responsible for mentoring and training Bid Managers and Bid Writers to ensure they are up to date with bid requirements and improve their competence.

What are we looking for?

Education, Skills and Experience: Requirements

Essential:

• At least three years of experience in successfully leading teams within a bid environment.
• Proven track record of improvement and achievement - processes and people
• Keen understanding of numbers, spreadsheets, VOP/invoices, rates, cash flow, milestones, negotiations, and pricing audits.
• Ability to write strong proposals and experience as an estimator
• Excellent communicator (written and verbal) with local and international customers, and with an appreciation of cultural differences
• Ability to persuade and influence others
• Ability to lead team by example, with the ability to foster and maintain effective relationships with internal and external stakeholders
• Ability to work to deadlines
• Strong business/commercial acumen
• Keen attention to detail
• Commercially sound judgement
• Strong negotiation skills.
• Strong financial skills

Desirable:

• Leadership qualification (CMI or ILM)
• Experience with an integrated project management / ERP system (Enterprise Resource Planning)
• Experience in bidding roles in the Medical, Biochemistry, Biomedical, Public Services, Global Health, Humanitarian, NGOs, Public Health and Social Care industry
• MBA, Professional Qualification or formal leadership Qualification (CMI, ILM)

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge of bids will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex, high-stakes journey.

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free.  You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Director of Communications

Location: United Kingdom (Remote/Homebased)
Reports to: Chief Advancement Officer
Contract Type: Flexible – Voluntary or Commission‑Based Model available
Start Date: Immediate

This is an opportunity to help build something that matters, and see the difference your work makes.

About Us
We are a globally focused non-profit organisation, grounded in Christian values, committed to helping communities grow through education, empowerment, and poverty relief. Our programmes support families, strengthen livelihoods, and build resilience by responding to real community needs.

Through long-term partnerships and sustainable approaches, we create opportunities that encourage self-reliance and deliver lasting impact, helping individuals and families move toward stability, dignity, and a better future.

Why Join Us?
Join Project Yananai and be part of something bigger than a role. As a growing, purpose-driven organisation working across multiple countries, we offer the opportunity to shape meaningful change while developing your career, skills and experience.

Here, your voice matters. Your ideas help shape direction, and your work delivers visible, real-world impact. You’ll collaborate with a diverse, global team, gain exposure to strategic initiatives, and grow through hands-on experience in a dynamic, evolving environment.

We recognise the importance of flexibility. Our approach to working hours supports you to contribute in a way that works alongside your personal and professional commitments, within a collaborative and outcome-focused environment.

If you are motivated by purpose, energised by pace, and want to contribute to something truly meaningful, we’d love to hear from you!

Shape Our Voice. Tell Our Story. Drive Global Impact.

Project Yananai is seeking an exceptional, hands‑on communications leader to join our Global Executive Leadership Team as Director of Communications. This is a rare opportunity to build and execute a global communications strategy from the ground up—developing compelling materials, managing digital platforms, and directly crafting the messages that will secure partnerships, inspire donors, and amplify the stories of communities we serve.

If you are a strategic thinker who is equally comfortable writing a high‑value funding proposal, designing a donor newsletter, and managing a social media campaign—and you thrive in a mission‑driven, fast‑paced environment—this role offers you the platform to shape the voice of a high‑performing global nonprofit.

Our integrated Theory of Change - the Project Yananai Ecosystem - brings together three core activities that work synergistically to create lasting impact: Family Foundations, Sustainable Skills Development, Relief Operations.

This is an opportunity to join a collegial group of highly skilled, specialised, and experienced professionals - each a leader in their respective domain - who are collectively committed to building a high‑performing global nonprofit that meets the highest standards of governance, impact measurement, and operational excellence.

The Role

As Director of Communications, you will be the architect and hands‑on executor of Project Yananai’s global communications strategy. You will ensure that our brand, our story, and our impact are communicated with clarity, consistency, and creativity across all channels - from donor communications and funding proposals to social media, press relations, and internal team updates.

This is not a purely strategic role; you will be expected to lead by doing. You will draft high‑value communications materials yourself, manage digital platforms, and produce content that resonates with diverse audiences - donors, partners, governments, and the communities we serve. You will work closely with the Chief Advancement Officer, the Director of Strategic Partnerships, Director of Funding, the Deputy Chief Advancement Officer, and National Management Teams to ensure that our communications are aligned with fundraising priorities and partnership objectives.

Key Responsibilities

Communications Strategy & Brand Management

• Develop and execute a comprehensive global communications strategy that supports Project Yananai’s mission, Theory of Change, and growth objectives.
• Establish and maintain a strong, consistent brand identity across all channels and materials, ensuring alignment with organisational values and visual identity guidelines.
• Lead the creation of key messaging frameworks, ensuring that our story is compelling, authentic, and tailored to diverse audiences.

Hands‑On Content Creation & Production

• Personally draft and edit high‑value communications materials, including:
  • Funding proposals and donor impact reports
  • Press releases, media statements, and op‑eds
  • Website copy, blog posts, and case studies
  • Newsletters, email campaigns, and stewardship communications
  • Social media content (LinkedIn, Twitter, Instagram, etc.)
  • Internal communications (team updates, newsletters, leadership messages)
• Design and produce visual content using design software (e.g., Adobe Creative Suite, Canva) to create compelling graphics, infographics, and presentation materials.
• Manage the production of multimedia content, including videos, photography, and audio, in collaboration with program teams and external partners as needed.

Digital Platforms & Tools

• Oversee the organisation’s digital presence, including the website, social media channels, and email marketing platforms (e.g., Mailchimp, Salesforce Marketing Cloud).
• Manage and optimise content management systems, ensuring that the website is up‑to‑date, user‑friendly, and aligned with SEO best practices.
• Use analytics tools (e.g., Google Analytics, social media insights) to monitor performance, measure engagement, and inform strategy.

Donor & Partner Communications

• Work closely with the Advancement team to develop compelling communications that support fundraising, partnership development, and donor stewardship.
• Lead the production of high‑quality donor reports, proposals, and pitch decks that articulate impact and build trust.
• Ensure that all donor‑facing materials are consistent, professional, and aligned with regulatory requirements (including Fundraising Regulator standards).

Media Relations & Public Affairs

• Build and maintain relationships with key journalists, media outlets, and sector influencers.
• Draft and distribute press releases, manage media inquiries, and coordinate interviews with senior leadership.
• Identify opportunities for thought leadership, including speaking engagements, conference presentations, and contributed articles.

Internal Communications

• Develop and implement an internal communications strategy that keeps our global team informed, engaged, and aligned with organisational priorities.
• Draft and distribute regular internal updates, including leadership messages, team newsletters, and operational announcements.
• Ensure that National Management Teams have the communications tools and support they need to share local stories and coordinate messaging.

Team Leadership & Capacity Building

• Build and lead a growing communications function, including recruiting, managing, and mentoring staff and volunteers as the team expands.
• Provide training and guidance to colleagues across the organisation on communications best practices, brand consistency, and storytelling.

Compliance & Governance

• Ensure that all communications comply with UK charity law, Fundraising Regulator requirements, data protection regulations (UK GDPR), and local laws in our focus countries.
• Maintain accurate records of communications activities and materials.

About You

Essential Experience & Track Record

• Minimum 10 years’ experience in communications, public relations, or marketing, with at least 3 years in a senior leadership role.
• Proven track record of developing and executing communications strategies for international organisations, preferably in the non‑profit or development sector.
• Exceptional writing and editing skills, with demonstrated ability to craft compelling narratives for diverse audiences (donors, media, internal teams).
• Hands‑on experience with design software (e.g., Adobe Creative Suite, Canva) and content management systems (e.g., WordPress, Drupal).
• Proficiency with email marketing platforms (e.g., Mailchimp, Salesforce) and social media management tools.
• Experience managing media relations and building relationships with journalists and influencers.

Skills & Competencies

• Outstanding written and verbal communication skills, with a talent for translating complex programs into powerful stories.
• Strong strategic thinking, with the ability to align communications with organisational goals and donor engagement.
• Proficiency in analytics tools (e.g., Google Analytics) to measure and optimise performance.
• Highly collaborative, with proven ability to work across cultures and geographies.
• Creative and innovative, with a strong visual eye and ability to produce high‑quality content.
• High integrity, discretion, and alignment with Project Yananai’s mission and values.

Personal Qualities

• A hands‑on leader who is as comfortable drafting a funding proposal as designing a social media campaign.
• Resilient, adaptable, and able to thrive in a dynamic, growth‑oriented environment.
• A proactive problem‑solver with a “can‑do” attitude.
• Willingness to travel internationally as required to support National Teams and capture stories.

Qualifications

• Bachelor’s degree required; advanced degree in Communications, Marketing, Journalism, or related field highly desirable.
• Professional qualifications in communications, public relations, or digital marketing are advantageous.

What We Offer

• A seat on the Global Executive Leadership Team (GELT) , with visibility across the entire organisation.
• The opportunity to build a global communications function from the ground up, shaping the voice of a high‑impact nonprofit.
• A role with genuine creative and strategic influence, working alongside exceptional leaders in advancement, partnerships, and operations.

A Commission‑Based Model of Remuneration is available for candidates who wish to incorporate fundraising activities alongside communications responsibilities,

Project Yananai is an equal opportunity organisation. We celebrate diversity and are committed to creating an inclusive environment for all colleagues. We encourage applications from people of all backgrounds and cultures. Project Yananai is a UK registered charity number 1209060. 

At Cede Foundation, we create safe, welcoming spaces where children can learn, play, build confidence and enjoy positive experiences during the school holidays.

We are looking for friendly, caring and reliable volunteers to support our holiday club activities. Volunteering with us is a great way to help children take part in fun activities, make friends and enjoy a supportive space during their school break.

As a volunteer, you will work alongside staff and other volunteers to help the day run smoothly and make sure every child feels welcome, included and encouraged.

This role is ideal for someone who enjoys spending time with children, likes hands-on volunteering and wants to make a positive difference in their community.

What you will be doing

You will help make our holiday club a safe, positive and fun place for children.

Your tasks may include:

• Helping to prepare activity spaces before children arrive
• Welcoming children and families and helping with registration
• Assisting with games, creative activities, sports and group sessions
• Encouraging children to join in and feel confident taking part
• Supporting children during transitions between activities
• Helping with snacks, resources and general session coordination
• Assisting staff with attendance, feedback or simple record-keeping tasks where needed
• Helping to tidy activity spaces at the end of the day
• Promoting a friendly, inclusive and respectful atmosphere throughout the session

You will not be expected to lead sessions alone or take on staff responsibilities. A staff member or an activity leader will be there to support you throughout.

Who we are looking for

You do not need formal experience to apply, but you should be comfortable around children and willing to follow guidance.

This role could be a good match for you if:

• You enjoy working with children or would like to gain experience in this area
• You are friendly, patient and approachable
• You are reliable and able to attend the sessions you agree to support
• You work well as part of a team
• You are willing to follow guidance on safeguarding, health and safety and confidentiality
• You can encourage children in a positive and respectful way
• You have an interest in community work, play, sports, arts, crafts or children’s activities

Previous experience with children, youth work, education, sports, arts or community activities is welcome but not required.

What you will gain

This is a great opportunity to:

• Gain experience supporting children’s activities and community programmes
• Build confidence in teamwork, communication and activity support
• Learn more about how holiday clubs and community projects are delivered
• Meet new people and be part of a welcoming volunteer team
• Make a positive difference to children and families during the school holidays

Time commitment

Our holiday club sessions run during the school holidays, usually from 10 am to 2 pm on selected programme days.

You can volunteer for one or more days, depending on your availability. You may be asked to arrive a little earlier to help with set-up and attend a short briefing before the session begins.

Reasonable out-of-pocket travel expenses will be reimbursed in line with our volunteer expenses policy.

Our next holiday club starts on Tuesday, 26 May 2026.

Safeguarding and Inclusion

Cede Foundation is committed to keeping children, young people and adults safe. Volunteers will receive the guidance they need before starting and are expected to follow our safeguarding, confidentiality and conduct policies.

Depending on the role and level of supervision, volunteers may need a Disclosure and Barring Service (DBS) check.

We welcome volunteers from all backgrounds and will do our best to make reasonable adjustments so everyone can take part.

The Africa Health Organisation (AHO) seeks to engage in bidding and tendering to deliver health and social care services effectively.  Our goal is to ensure sustainability and positively impact the lives of more people.  We want assistance in developing an ambitious strategy.

What will you be doing?

We are excited to announce an incredible opportunity for a talented Bid Manager to join our passionate team at the Africa Health Organisation (AHO)!  Since 1999, we've been dedicated to delivering health and social care to millions across Africa and the Diaspora, and now we're ready to further elevate our impact.

This year, we're embarking on a mission to broaden our funding strategy by incorporating bid and tender opportunities.  Our goal is to engage with governments in Africa and the UK, the public sector, and the public, providing essential, practical, and emotional support to those facing chronic conditions.  We need a visionary like you to help us achieve our goals.

We're seeking a dynamic, experienced Bid Manager to develop and execute a winning strategy to secure the necessary financial backing.  There are numerous exciting possibilities ahead, including central government tenders, local and statutory opportunities.  We're eager to explore them all.

In this pivotal role, you'll plan and execute our bids and tender writing efforts, ensuring that our bid proposals not only shine but also come to life in meaningful ways.  If you're a bid writer who thrives on creativity and collaboration, we want to hear from you!  Additionally, you'll have the opportunity to inspire and mentor volunteers within our bid and tender team, making a positive impact together.  Join us on this exciting journey!

Key Duties and Responsibilities

The Role Description:

Bid Management: Lead and manage the entire bid and tender process, ensuring submissions meet deadlines and align with client requirements across the UK & Ireland.

Proposal Development: Collaborate with internal stakeholders to develop tailored, high-quality, and persuasive proposals that align with our value proposition.

Stakeholder Engagement: Work closely with sales, operations, legal, and clinical teams to gather critical input and ensure accurate, compliant, and compelling submissions.

Market Analysis: Stay informed on market trends, tender opportunities, and competitor activity to identify and secure strategic opportunities.

Compliance: Ensure all submissions adhere to company standards, client specifications, and relevant regulatory requirements.

Process Improvement: Continuously refine bid processes, content libraries, templates, and tools to enhance efficiency and effectiveness.

Post-Submission Activities: Manage debrief processes and gather feedback to inform future submissions.

Key Duties and Responsibilities:

• Lead AHO bids: Manage the whole bid process with a hands-on approach.
• Create strong responses: Tailor solutions that clearly show our value.
• Support growth: Work with Business Development and Marketing to boost propositions.
• Drive best practice: Lead bid qualification, governance, and reviews.
• User-focused: Understand needs and clearly present our solutions.
• Know the landscape: Medical, research industries, and opportunities.
• Know our strengths: Stay sharp on our services and competitors.
• Seal the deal: Coordinate smooth contract closures.
• Stay tidy: Keep the bid library updated and accessible.
• Keep comms clear: Align stakeholders throughout the process.
• Stay compliant: Follow governance and secure approvals.
• Push for quality: Lead reviews to ensure high-standard submissions.
• Maintain the opportunity pipeline: utilising CRM and creating reports for management.
• Taking the lead on other business development activities, such as award submissions, whitepapers, and sales collateral.
• Supporting every stage of the sales funnel: by working closely with marketing, sales, implementation, and operations teams.

What are we looking for?

Person Specification: What You'll Bring:

• At least two years of proven experience in bid and tender management, preferably within the healthcare (NHS & private), medical, or technology sectors.
• End-to-end bid management experience: A minimum of 4 years' experience leading the whole bid process.
• Preferred qualifications include a degree in Business, Communication, Marketing, Creative Writing, English or equivalent.
• APMP Certification is also desirable.
• Sector versatility: Experience with both public- and private-sector bids in the medical, biotech, biomed, health, and social sectors is preferred.
• Industry knowledge: Understanding of contact centres and/or customer experience is essential.
• Commercial acumen: Strong business sense, negotiation skills, and a hands-on approach.
• Resilience under pressure: Able to thrive in a fast-paced environment and meet tight deadlines.
• Detail orientation: High attention to detail to ensure quality and accuracy.
• Growth mindset: Self-motivated, proactive, and focused on continuous improvement.
• Strong communicator: Confident and articulate, with the ability to build trusted relationships across stakeholders.
• Time management: Skilled at prioritising tasks and managing competing deadlines.

What difference will you make?

In this exciting role, you will lead the strategic process for winning new business through competitive bids, tenders, and proposals, ultimately elevating AHO's success. Your specialised knowledge will enhance our win rates and maximise revenue by bringing clarity, quality, and coordination to what can be a complex and high-stakes journey. impact

Your primary mission is to boost AHO's tender win rates and strengthen our strategic advantage.  By diligently overseeing each step of the bidding process—from initial evaluation to final submission—you will significantly improve the quality and persuasion of our proposals, directly increasing our chances of securing valuable contracts.

You'll provide key insights to help AHO target the most promising opportunities by implementing a thoughtful "bid/no-bid" process.  This approach will ensure we focus only on lucrative and winnable contracts that closely align with our strategic goals, ultimately saving time and resources and allowing us to prioritise high-potential projects.

In this role, you will orchestrate a well-coordinated process that drives operational efficiency.  As the central point of contact, you will gather input from diverse internal teams—sales, finance, legal, and technical—ensuring everyone collaborates smoothly to meet critical deadlines.

As a leader, you'll elevate the quality of our bid content.  By overseeing the creation of compelling, polished materials, you'll ensure our final submissions are professional, cohesive, and error-free. You will utilise a centralised content library containing valuable resources, such as case studies and CVs, to streamline efforts and enhance our proposals.

You will keep projects on track by developing detailed project plans and timelines, ensuring all tasks are completed on time—especially critical in the fast-paced environment of tender submissions.  Your effective management will ease colleagues' workloads, allowing the entire team to shine.

To foster long-term business growth, you'll create a wealth of knowledge around our tenders and bids. By conducting insightful post-submission debriefs and analysing feedback, you will capture invaluable lessons from both successes and setbacks.  This ongoing improvement process will enhance our bidding capabilities for future opportunities.

You also have the opportunity to enhance AHO's brand reputation by submitting well-organised, accurate, and compliant bids.  By doing so, you'll showcase our professionalism and reliability to clients, building trust and solidifying our credible standing in the market.

Strategic alignment is vital for sustaining consistent, stable business growth.  Together, we can make a remarkable impact on development.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.

We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.

We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.

If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers

Our values:

• We're creating change
• We're always learning
• We're better together

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it.