Fundraising and development officer volunteer roles

About Proteus

Proteus is an award-winning theatre company that believes the audience is as vital as the artist. The company holds that truly dynamic and relevant theatre emerges when audience and artist inspire each other’s imagination. Quality, integrity, and innovation lie at the heart of Proteus’ work and form the criteria by which its success is measured. Founded in 1981 and based in Basingstoke, Hampshire, Proteus has a long-standing history of creating and presenting high-quality work that serves both local and national audiences.

The Role

Proteus is actively seeking new members to join its Board of Trustees, offering the opportunity to make a meaningful impact. The company is committed to transforming society through radical acts of kindness and believes in the universal value of the performing arts. Trustees will support Proteus’ mission to make culture thrive within the local community while helping to deliver theatre that tours across the UK.

Trustees contribute to creating innovative theatre and support leading artists working in the performing arts today. They help bring diverse forms of art—including theatre, circus, music, spoken word, visual art, cabaret, and film—to Basingstoke communities at accessible prices.

Beyond producing touring theatre, Proteus operates as a non-profit organisation that runs an arts centre, artists’ studios, a gallery, a café, and a wide-ranging programme of support for artists. Trustees engage with a dynamic organisation whose activities span local and international stages.

Serving as a Trustee offers a fulfilling and enjoyable experience, providing opportunities to meet artists from across the industry, collaborate with Proteus staff and fellow board members, and help shape the future of one of the South’s most exciting arts organisations.

Who Proteus is Looking For

Proteus seeks individuals who are enthusiastic and passionate about the arts as a force for social change. Prospective trustees should share the company’s conviction in the transformative power of the arts and its commitment to inclusivity. Proteus actively encourages applications from people with diverse backgrounds, skills, and experiences.

Even those who feel they may not meet every criterion are encouraged to get in touch, as the organisation values the whole person and provides support for new trustees to develop their skills on the job.

Trustee Responsibilities

Trustees serve on a voluntary, unpaid basis. The primary purpose of the board is to ensure that Proteus achieves its objectives. Trustees are expected to:

• Attend four board meetings per year (usually via Zoom) for a minimum term of three years and participate in an annual one-day board retreat in Basingstoke.

• Attend Proteus performances and events when possible.

• Support fundraising activities where possible.

• Provide advice and guidance to staff as required.

• Commit to the mission and values of Proteus.

• Understand and accept the legal duties, responsibilities, and liabilities of being a Trustee.

• Ensure Proteus is well-governed and complies with its constitutional and charitable objectives.

• Act as ambassadors for Proteus, opening doors and helping expand networks and contacts.

• Contribute actively to Proteus’ strategic direction and development, offering ideas, connections, and support in growing its network of partners, supporters, and donors.

About The Marketing Academy Foundation 

At The Marketing Academy Foundation (TMAF), we create opportunities for young people (aged 18–30) from low-income backgrounds to enter the marketing industry. 

As a social mobility charity, we offer access to salaried entry-level roles and run free employability skills bootcamps, giving young talent the access, skills, confidence, and networks they need to succeed.

We operate with a small core team, dedicated Trustees, powerful volunteer network from across the marketing industry who step up and make things happen. 

Our culture is determined, irrepressible, kind, open and human. We are proud to work with people who care deeply about social mobility and are willing to use their experience, judgement and influence to drive real change.

About the Trustee role 

Trustees play a critical role in driving the impact and long-term success of the Foundation. They are accountable for ensuring the charity is well governed, financially sound and strategically focused on delivering real results. As guardians of our purpose, they ensure every decision accelerates social mobility for those starting their careers in our industry. 

Trustees also act as ambassadors - using their networks, influence, and expertise to open doors, advocate publicly, and strengthen our impact. 

Trustees will serve an initial three-year term, with the opportunity to serve up to two additional terms after that. The Board meets approximately four times per year, mostly virtually, with an average time commitment being around half a day per month.

The role is voluntary and unremunerated, with reasonable expenses reimbursed. 

We are looking to appoint up to three Trustees, including one with strong financial expertise to support effective decision making and sustainable growth. 

Key Responsibilities 

Strategy & Vision:  

• Shape the long-term direction and strategy of the charity with the Chair and CEO. 

Governance & Oversight:  

• Ensure compliance with charity law and alignment with TMAF’s constitution and charitable objectives. 

Finance & Risk:  

• Review budgets, monitor financial performance, and ensure resources are used responsibly and sustainably. 

Performance:  

• Support and challenge the CEO to deliver on agreed goals and ensure measurable impact.

• Proactively support revenue and fundraising endeavors. 

• Proactively support corporate partnership acquisition.

Advocacy & Ambassadorship:  

• Represent and champion TMAF’s mission across your professional network and the wider marketing community. 

Inclusion & Culture:  

• Uphold our commitment to Equality, Diversity, and Inclusion whilst also modelling our values: Determined, Irrepressible, Kind, Open and Humorous.

Support & Mentoring:  

Offer constructive advice, mentoring and practical input to help the charity grow. 

About You 

• You’ll have a burning passion for TMAF’s mission, inclusion and social mobility, with the belief that access to opportunity should be based on potential, not background. 

• Extensive experience at a senior level within marketing, communications, media or advertising, and it would be beneficial (although by no means essential) to have had exposure to or involvement within learning & development, or training sectors. 

• An understanding of governance and the legal duties of trusteeship would add huge value as would financial and/or legal expertise.We’d be thrilled if you have experience of fundraising and working within a charity. 

• A strong communicator, highly collaborative team player with integrity, independence of thought, and sound judgement

About the Application Procedure  

If you want to use your experience to help unlock opportunity and back bright, ambitious talent, we would like to hear from you. 

Please apply by sending your CV and a short supporting statement outlining how your experience will benefit The Marketing Academy Foundation and your motivation for applying.

Selection Dates:

• Applications close Feb 15th.

• Screening Feb 16th to Feb 27th.

• 1st Interviews March 2nd to March 20th.

• Final Interviews & Decisions W/C 23rd March.

Join Taunton Brewhouse Board as Finance Trustee, develop skills in charity finance and support us in bringing entertainment and culture to our community.

Having grown substantially over the past 12 years, we are moving into a new era of development.   This includes and celebrates the 50th anniversary of the founding of the theatre which takes place in 2027.

Our current Trustee for Finance retires shortly, and we seek a new Finance/Director to take forward this key area.

As Trustee responsible for Finance, you will have specific responsibilities for

• providing financial guidance to the Board on matters put before it
• chairing quarterly meeting of the F&GP Committee
• oversight of financial management through monthly meetings with senior finance team
• liasing with professional advisers as necessary

You will share with other trustees the regular responsibilities for all:

• agree strategy and goals for the charity and Taunton Brewhouse
• appoint and set salarie for senior management
• give oversight and support to management
• ensure due diligence in regulatory matters including safe-guarding
• pay attention to financial management
• ensure a robust approach to the management of risk.

Apart from time commitments indicated for Finance, the Board meets quarterly on Monday evenings with other meetings as necessary (sometimes on line).  There is an annual 'away-day' for trustees and the AGM which takes place in November.

Charity Trustee

You and Me Counselling are currently recruiting volunteer trustees to complement the committee members already in their role.

This is a home working role and will be for immediate start.

Our charity

You and Me Counselling is a charitable organisation established in 2011. We are a counselling and psychotherapy service based in Hornchurch, Essex that works with children, young people, adults, and their families in the boroughs of Havering, Barking & Dagenham, Redbridge, and Waltham Forest. Our counsellors and therapists work both within schools and from our counselling rooms located in Hornchurch and Ilford.

You and Me Counselling are an organisational member of the British Association for Counselling & Psychotherapy (BACP). This means we are fully governed by the BACP’s Ethical Framework for the Counselling Professions.

Job Description

As a trustee you will need to:

• Acknowledge emails at least once a day.
• Give a minimum of one hour per week to the role.
• Attend quarterly trustee meetings online.
• Ensure that You and Me Counselling pursues its stated objectives
• Ensure there is regular review of changes that might affect the organisation (political, financial, demographic, etc.)
• Ensure that the charity complies with charity law, company law and any other relevant legislation or regulations.
• Monitor finance to ensure that the charity applies its resources exclusively for its charitable objectives.
• Uphold the good name and values of You and Me Counselling.
• Ensure the effective and efficient administration of the organisation, including having appropriate policies and procedures in place.
• Ensure the financial stability of the organisation.
• Supervise, support and appraise the chief executive officer.
• Hold the chief executive officer to account for the management and administration of the charity.
• Ensure that the organisation acts in accordance with employment law and exercises a duty of care to its employees.
• Identify major risks to the organisation and put systems in place to mitigate or minimise the risks.
• Ensure that the organisation has a governance structure that is appropriate to a charity of its size/complexity, stage of development, and its charitable objectives
• Regularly review your own training needs and create an expectation of continuous professional development throughout the organisation.
• Ensure that trustees have an agreed code of conduct and comply with it, and that there are mechanisms for the removal of trustees who do not abide by the principles stated therein.

Person Specifications

All trustees should demonstrate the following skills and values:

• A commitment to the organisation.
• A willingness to devote the necessary time and effort.
• Good, independent judgement.
• An ability to think creatively.
• A willingness to speak their mind.
• An understanding and acceptance of their legal duties and responsibilities as a trustee
• An ability to work effectively as a member of a team.
• Ability to evaluate and interpret management information and other data.

Specific Skills

The ideal candidate would have one of more of the following:

• Experience in law and governance
• Experience in charity fundraising
• Knowledge of counselling or psychotherapy (as a therapist or client)
• Experience in accounting or financial management
• A parent of a young person who has experience of mental health issues

Positive Futures is seeking an exceptional individual to join our Board as Chair. This is a pivotal role for a passionate, committed leader who is eager to shape the future of an organisation dedicated to supporting young people and families across the Liverpool City Region. The Chair will work closely with the CEO and trustees to provide strong governance, strategic oversight, and a clear vision for the next phase of our growth and impact.

We seek a strategic, values-led leader to:

• Provide governance leadership
• Work collaboratively with the CEO, offering support and challenge where needed
• Oversee Board development and succession
• Represent the organisation externally
• Lead the next phase of governance strengthening

​If you are motivated by making a lasting difference in the lives of children, young people, and families, and want to contribute your skills and experience at a strategic level, we would be delighted to hear from you.

How To Apply

To apply, please submit:

• Your CV
• A short covering letter (max 2 pages) outlining:

           – Why you want to join Positive Futures

           – Which role you are applying for

           – How your experience aligns with our mission and needs

Closing date: 1st March 2026

Who We Are

South Asian Arts-UK (SAA-uk) is a Leeds-based charity and recognised centre of excellence dedicated to celebrating, teaching, and evolving South Asian classical music and dance. The organisation delivers weekly academies, concerts, festivals, and community engagement and education programmes that nurture talent, foster cultural pride, and ensure high-quality artistic experiences are accessible to all. By preserving tradition while inspiring creativity, SAA-uk enriches communities and champions South Asian arts across the UK and beyond.

The Role

Who the Organisation Is Looking For

SAA-uk welcomes applications from both emerging professionals and experienced leaders. The organisation is particularly interested in individuals with expertise in one or more of the following areas:

• Fundraising (particularly individual giving)

• Capital development

• HR and/or legal expertise

• An interest in non-formal performing arts education

• Strong knowledge of the UK arts sector and the cultural policy landscape

Applicants who bring passion, commitment, and skills that can strengthen the organisation’s mission are encouraged to apply.

Organisational Commitment

SAA-uk is committed to diversity, inclusion, and equitable governance.

Curious About Becoming a Trustee?

Prospective applicants are invited to join an informal session to gain insight into how the Board operates:

• Online group or one-to-one “Let’s Talk Board!” sessions (20–30 minutes), taking place during the week commencing 19 January 2026. These sessions offer a friendly conversation with a Board member, facilitated by the Senior Administration Officer, including an overview of Board responsibilities and time for questions. Interest can be indicated within the application form.

• In-person sessions at the office, available on request during the week commencing 26 January 2026. These sessions will be scheduled only if requested, to ensure they remain manageable for Trustees.

  Interview Panel Composition

  Chair or Vice-Chair, one Trustee, and one senior staff member.

  Key Dates

• Application deadline: 6 February 2026

• Shortlisting completed: Week commencing 10 February 2026

• Interviews held: 17–27 February 2026

• Outcome communicated: By 6 March 2026

Volunteer Role: Chief Operating Officer (COO)

Join a movement built on care, dignity, and community.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for a strategic, organised, values‑driven operational leader to help build the systems, structures, and delivery engine that will change lives.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.

If you believe people deserve to be seen, heard, and supported — this role is for you.

What You’ll Do

As our Chief Operating Officer, you will:

• Lead the operational setup and day‑to‑day running of the organisation.

• Build and oversee systems for service delivery, safeguarding, quality assurance, and volunteer coordination.

• Ensure our programmes run smoothly, safely, and consistently across Newham and Tower Hamlets.

• Work closely with the CEO and Heads of Function to turn strategy into practical, reliable delivery.

• Develop processes for scheduling, logistics, risk management, and participant flow.

• Support volunteer teams to deliver high‑quality, trauma‑informed sessions.

• Oversee monitoring, evaluation, and reporting systems to track impact and learning.

• Ensure the organisation operates with care, dignity, and operational excellence.

This is a senior leadership role where your work will shape the rhythm, reliability, and long‑term sustainability of our movement.

What We’re Looking For

You’ll thrive in this role if you are:

• Highly organised, calm under pressure, and values‑driven.

• Experienced in operations, service delivery, project management, or charity leadership.

• Confident building systems, processes, and structures from scratch.

• Skilled at coordinating people, programmes, and logistics.

• Passionate about trauma‑informed, person‑centred practice.

• Able to balance strategic thinking with hands‑on operational delivery.

• Ready to help build something meaningful from the ground up.

Experience in employability, wellbeing, adult learning, or community development is helpful — but heart, care, and operational clarity matter most.

Why Join Us

• Be part of a new, community‑powered movement.

• Shape the operational backbone of the organisation from day one.

• Work alongside people with lived experience, empathy, and heart.

• Gain senior leadership experience in a growing charity.

• Make a real difference to adults who feel unseen and unsupported.

Time Commitment

• 6–10 hours per week, flexible
• Based in London (with hybrid options)

We Welcome You

We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.

Hopscotch Women's Centre is seeking a new Chair of Trustees at an important and exciting moment in our journey.

We are a values-led organisation working at the intersection of violence against women and girls, gender justice and equity, and we are now looking for an experienced and dynamic Chair to support our next phase of development.

This role would suit someone who has previous experience as a Chair, or substantial senior governance leadership, and who is confident in providing strategic oversight, strong governance, and supportive challenge. The incoming Chair will line-manage a first-time CEO and work alongside a Board that includes several first-time Trustees—all of whom are deeply committed, passionate, and motivated to learn and lead well.

We are particularly keen to hear from individuals who:

• Bring a strong intersectional feminist lens to governance and leadership
• Understand the realities of trauma-informed practice within the VAWG sector
• Have lived experience of minoritisation and can bring this insight meaningfully into Board leadership
• Are attuned to the current political, funding and policy climate affecting specialist women’s organisations
• Lead with empathy, clarity and confidence, and enjoy supporting others to grow into their roles

This is a rewarding opportunity to shape the strategic direction of an organisation doing vital work, while nurturing a committed Board and leadership team at a formative stage.

Candidates can get in touch for an informal chat with the current Chair.

Please send us your CV and Cover Letter.

Make a Difference: Become a Trustee for Emmaus Greenwich!

Are you passionate about tackling homelessness and empowering individuals to rebuild their lives? Emmaus Greenwich is seeking dedicated individuals to join our Board of Trustees and help steer our vital work in London. 

Who We Are:
Emmaus Greenwich provides a home, support, and meaningful work through our social enterprises, giving people experiencing homelessness a reason to get up in the morning and a path to regain independence. 

Your Role as a Trustee:

• Help shape our strategy and ensure goals align with our vision.
• Provide governance and oversight, ensuring compliance and robust management.
• Volunteer your time (meetings are held five times a year) and potentially get involved in projects. 

Who We're Looking For:
We're keen to build a diverse board with skills in:

• Finance & Business Development
• Human Resources (HR)
• Retail & Social Enterprise
• Housing Law
• GDPR (General Data Protection Regulation)

Time Commitment:

Trustees at Emmaus Greenwich serve for up to three terms of three years each. The Board meets every two months, both in person and online, and also comes together for an annual in-person strategy session, usually held in winter.

There are three internal sub-committees, each focusing on a specific area of the organisation’s work. These committees also meet every two months, either in person or online, and every trustee is expected to join at least one.

Ready to Get Involved?

Whether you're an experienced trustee or taking your first step at board level, we want to hear from you! 

Join us in creating lasting change for those facing homelessness in our community!

About Us

Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, African and beyond, ensuring no survivor feels alone or silenced. Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.

This Role Is Not Symbolic. It Is Structural.

Safeguarding is not a policy document; It is not a checkbox; It is not a compliance exercise. In this CIC, safeguarding is the infrastructure that allows the work to exist at all.

We work with:

• Survivors of childhood sexual abuse (CSA)

• Vulnerable adults

• Young people

• Ex-offenders

• Volunteers with lived trauma

• Communities historically failed by institutions

If safeguarding fails, everything fails. This role exists to make sure that never happens.

Purpose of the Safeguarding Officer Role

The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.

This role ensures:

• Survivors are protected, not re-exposed

• Volunteers are supported, not exploited

• Risks are identified early, not ignored

• Safeguarding is embedded into every system, not bolted on

About the role:

To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.

Experience Qualification and Requirements

Experience in safeguarding within:

 Charity; Statutory services; Education; Health; Grassroots or community settings

• Experience working with vulnerable adults and/or children.

• Strong understanding of trauma-informed practice.

• Ability to respond to disclosures calmly and appropriately.

• Experience writing and implementing safeguarding policies.

• Risk assessment and incident management experience.

• Understanding of UK safeguarding legislation and guidance.

• Confidence challenging unsafe practice at any level.

• Ability to balance care with boundaries.

• Strong judgement under pressure.

• Clear written documentation skills.

• Capacity to work unpaid and full-time during build phase.

• Emotional regulation and professional restraint.

• Integrity, steadiness and clarity.

Main Responsibilities/ Key Duties

• Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.

• Develop and own safeguarding policies, procedures and reporting pathways covering:

  •  Adults and children at risk
  • Volunteers and peer supporters
  • Digital spaces, storytelling, and online engagement
  • Ensure safeguarding is embedded into:
    • Recruitment and onboarding
    • Training and supervision
    • Programme design and delivery
    • Digital systems and data handling

• Establish clear risk assessment processes for activities, campaigns, and content.

• Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:

  • Timely, appropriate responses
  • Accurate recording
• Correct escalation to statutory agencies where required

• Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.

• Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.

• Advise leadership on safeguarding risks, capacity limits and ethical boundaries.

• Deliver safeguarding guidance and training proportionate to role and risk.

• Monitor safeguarding practice across teams and intervene early where drift appears.

• Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:

  • Storytelling
  • Online engagement
  • Data use

• Maintain professional distance and emotional steadiness when handling complex situations.

• Review and update safeguarding systems as the CIC scales.

• Contribute to external accountability and transparency where appropriate.

You must:

• Be able to commit 80% dedication during the build phase

• Be comfortable working unpaid while the CIC is being built

• Be emotionally grounded and professionally boundaries

• Understand trauma without centring yourself

• Be able to hold complexity without collapsing into control or avoidance

You should have experience in some of the following:

• Safeguarding (statutory, charity, education, health, or grassroots)

• Working with vulnerable adults and/or children

• Trauma-informed practice

• Policy development and implementation

• Risk assessment and incident management

Formal qualifications are welcome but not essential - Integrity, clarity and steadiness are.

This role is not for you if:

• You want safeguarding to be “light touch”

• You avoid difficult conversations

• You seek authority without responsibility

• You are uncomfortable challenging leadership when needed

• You are looking for a title rather than accountability

What You Gain:

• A founding leadership role in a CIC tackling real harm

• The chance to build safeguarding the right way

• Influence over how protection, care, and accountability coexist

• The opportunity to shape a future paid safeguarding role

• Deep purpose-driven work that actually protects people

As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation

• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word

Safeguarding is an act of love.
It is also an act of discipline.

If you know that:

• Survivors deserve better systems

• Vulnerable people deserve real protection

• Community work must be safe to be sustainable

Could you help shape the future of NDAS? We’re looking for new trustees to join the board of Northumberland Domestic Abuse Services.

This is a meaningful opportunity to use your skills and experience to make a real difference, while developing your own governance knowledge and being part of a supportive, committed Board.

Northumberland Domestic Abuse Services (NDAS) has been supporting people affected by domestic abuse since 2003. We provide free, confidential emotional, practical and therapeutic support to women, men, children and young people, helping survivors to cope, recover and move forward. Alongside this, we deliver prevention education to reduce the number of people who go on to experience or cause domestic abuse.

Who we’re looking for

We’re keen to hear from people from a range of backgrounds and lived experiences. In particular, we would welcome Trustees with experience in:

• Finance / financial management

• Human Resources

• Legal expertise

You don’t need previous trustee experience, what matters most is a commitment to our values, a willingness to learn, and a desire to help NDAS grow and thrive.

What being a Trustee involves

As a Trustee, you’ll help guide the strategic direction of NDAS, ensure good governance, and support the charity to continue delivering high-quality services across Northumberland.

• Board meetings take place quarterly and usually last around 2 hours, held at our Hexham office

• Additional commitments include:

  • An Annual General Meeting

  • Occasional sub-committee meetings

  • A Board development day

  • Occasional NDAS events

• The average time commitment is around 4 hours per month, with some periods requiring a little more time

Trustee roles are voluntary, with reasonable expenses reimbursed.

Why join NDAS?

• Be part of a charity with a strong reputation and excellent track record

• Use your skills to support survivors and help prevent domestic abuse

• Develop your governance, leadership and strategic experience

• Join a friendly, passionate Board committed to making a difference in Northumberland

Find out more – Open Evening

We’re holding an informal open evening for anyone interested in learning more about NDAS and the trustee role:

Thursday 26 February
6pm – 8pm
NDAS Office, Hexham

To attend, please get in touch. 

Trustee vacancy - Youth Development / Education Specialist

The National Youth Orchestra (NYO) is appointing a specialist trustee to strengthen our Board’s insight into what helps teenagers flourish through exceptional arts and music opportunities.

We welcome applications from people with experience in secondary education, youth-focused arts organisations, youth services, or programmes within the music education sector (or closely related fields). Knowledge of secondary education policy and networks is particularly desirable.

About NYO

NYO is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We exist to empower teenage musicians, developing their confidence, skills and leadership through world-class orchestral experiences, and over the next decade we aim to build a significantly larger, more inclusive national community of young musicians.

The Role

This role is an exciting opportunity to influence how NYO listens to and works with young people. You will:

• Bring insight into the realities teenagers face today, including barriers to participation and progression, and what helps young people thrive in arts and education settings.
• Help develop NYO’s approach to youth voice, including meaningful input into decisions, agency, ambassadorship and leadership opportunities.
• Contribute to Board-level safeguarding oversight, particularly in large-scale youth projects and residential environments.
• Support strategic thinking about inclusion, participation and progression, recognising the importance of next-step opportunities when a teenager finds something they love.

We are committed to broadening the diversity of perspectives on our Board. We particularly encourage applications from women, individuals from ethnically diverse backgrounds, and those based outside London. All appointments will be made on merit.

Deadline for applications: Monday 23 February 2026.

Volunteer Role: Head of Service Delivery

Join a movement built on care, dignity, and community.

Unlock YOUR Potential is launching in Newham and Tower Hamlets — and we’re looking for a compassionate, strategic, delivery‑focused leader to shape and oversee the programmes that will change lives.

We are a 100% volunteer‑led organisation supporting adults aged 18–67 who face barriers to employment, education, confidence, and wellbeing. Our programmes are trauma‑informed, community‑based, and rooted in human connection.

If you believe people deserve to be seen, heard, and supported — this role is for you.

What You’ll Do

As our Head of Service Delivery, you will:

• Lead the design, coordination, and delivery of all programmes — employability, life skills, wellbeing, digital inclusion, and mentoring.

• Ensure every session, workshop, and 1:1 interaction reflects our values of care, dignity, and trauma‑informed practice.

• Support and guide volunteer facilitators, mentors, and programme leads to deliver safe, high‑quality, person‑centred support.

• Build delivery systems, processes, and quality standards that keep participants at the heart of everything we do.

• Oversee safeguarding, risk management, and participant wellbeing across all services.

• Work closely with the CEO and Heads of Function to ensure smooth, consistent, and impactful delivery across both boroughs.

• Use feedback, data, and lived experience insight to continuously improve our programmes.

This is a leadership role where your work will directly shape the quality, safety, rhythm, and emotional impact of our movement.

What We’re Looking For

You’ll thrive in this role if you are:

• Warm, organised, and deeply values‑driven.

• Experienced in service delivery, programme management, community work, or a related field.

• Confident coordinating people, sessions, schedules, and delivery systems.

• Passionate about trauma‑informed, person‑centred practice.

• Skilled at supporting volunteers and ensuring safe, high‑quality delivery.

• Ready to help build something meaningful from the ground up.

Experience in employability, wellbeing, adult learning, or community development is helpful — but heart, care, and leadership matter most.

Why Join Us

• Be part of a new, community‑powered movement.

• Shape the delivery model and participant experience from day one.

• Work alongside people with lived experience, empathy, and heart.

• Gain strategic leadership experience in a growing charity.

• Make a real difference to adults who feel unseen and unsupported.

Time Commitment

• 6–10 hours per week, flexible
• Based in London (with hybrid options)

We Welcome You

We welcome applications from people of all backgrounds, especially those with lived experience of the barriers our participants face.

We are looking for someone keen to move into the area of advising small charities on management and governance issues and working with them on other services we provide.

We are a very ambitious local grant-making charity that also offers various training, support and consultancy services to small charities and community groups in West London. Our broad-ranging plans are now beginning to bear fruit and so we need volunteers to help us in the following areas as demand for our services continues to grow:

· Supporting small groups and start-ups with basic governance and management issues

· Facilitating coordination between groups including organising events linking those with common interests

· Monitoring our grant holders and assessing the impact of our services on groups

· Outreach to new groups

· General admin support

· Possibly helping out with grant application assessments when needed

Our ideal candidates would have a good all-round management or professional background gained over a number of years, but they need not be experienced in the areas mentioned above. You'd be given full training, with the opportunity to shadow the people already working in these areas. Far more important is adaptability, initiative, an ability to get on well with people from all sorts of backgrounds, and good organisational and writing skills. Most crucially you would have a demonstrable commitment to our ideals of promoting a strong and influential civil society in West London. You will thrive on challenges and find rewards in seeing our objectives achieved.

You would ideally be able to commit an average of 1 day a week and the work would involve dealing with our clients during office hours, so you will probably be someone who is working part-time, or is perhaps retired or semi-retired, or is otherwise not in full-time employment. We would also be prepared to consider applicants only able to commit a few hours a week for some of the duties mentioned above.

Much of the work would be taking place from home, but it will also involve some face to face contact with clients, so living in or around the Ealing, Hounslow or Hillingdon boroughs would be a definite advantage.

All reasonable expenses will be reimbursed and refreshments provided where suitable.