Fundraising volunteers volunteer volunteer roles

Job Description

We are looking for a Volunteer Marketing Automation Specialist to help build and manage the CIC’s digital systems that connect campaigns, content, and community engagement.

You will design and maintain automated workflows, supporter journeys, and tools that help people take meaningful action while respecting trauma-informed and safeguarding principles. This role works closely with the Digital Marketing Director and Marketing team to ensure digital systems are secure, ethical, and effective.

The role focuses on marketing automation, workflow design, and improving supporter experience.

Key Responsibilities

• Design and maintain automated workflows connecting email, forms, CRM, and campaigns
• Build supporter journeys for volunteering, fundraising, membership, and engagement
• Develop logic-based workflows (triggers, segmentation, conditional pathways)
• Integrate digital platforms and ensure smooth, GDPR-compliant operations
• Monitor performance, optimise systems, and document processes clearly
• Work with campaign teams and copywriters to align messaging and automation
• Identify inefficiencies, propose improvements, and flag potential risks

What We’re Looking For

• Experience or interest in CRM, marketing automation, or workflow design
• Understanding of digital funnels, supporter journeys, and performance metrics
• Ability to design structured, logic-based workflows and troubleshoot systems
• Comfort working within safeguarding, GDPR, and ethical frameworks
• Experience in nonprofit or social impact campaigns is helpful but not required
• Familiarity with automation tools like Mailchimp, ActiveCampaign, HubSpot, Zapier or Salesforce is a plus

What You’ll Gain

• Experience building ethical digital systems for a social impact organisation
• Hands-on exposure to marketing automation and workflow design
• Opportunity to help shape scalable digital processes from the ground up
• Priority consideration for future paid roles when funding becomes available

Your London Marathon Volunteering Experience - Cheer with Scope!

Be part of the electric atmosphere at the world’s most iconic marathon on Sunday 26 April 2026. We’re looking for enthusSoak up the fantastic energy and be a part of the world’s most iconic marathon on Sunday 26th April 2026. Join Scope in cheering on and motivating our incredible team of over 110 runners, who are all fundraising to help create an equal future with disabled people.  

About this role 

The streets of London will come alive once again on Sunday 26th April for the London Marathon. We can’t wait to get out there and support our amazing runners! And we hope YOU will join us.

Your role will be to help keep our runners going and make them feel super proud of what an amazing thing they’re doing. Clap, yell, cheer - anything that lends our runners the energy they need to go the distance. We’ll have music, banners and flags! By registering to help, you’ll also get a free Scope t-shirt to help you look the part. 

“It’s the best day out in London. The energy is amazing, and everyone is there to have a good time and support the runners.” – 

Previous Scope volunteer. 

When and where 

Sunday 26th April 2026 

Cheerpoint 1 – Mile 3, Woolwich with the Singing Striders choir: 

• 8.30am to 1pm 
• John Wilson Street (SE18 6QQ), near the intersection of John Wilson Street and Wellington Street 
• What3Words address: ///blaze.jokes.smiled
   

Cheerpoint 2 – Mile 23, Tower Hill: 

• 12pm to 5pm 
• Lower Thames Street (EC3R 5AS), between Pizza Express and All Bar One pub 
• What3Words address: ///design.grin.charm 

You can download the free What3Words app from the App Store or Google Play, and these words tell you the precise location of the cheer point.
 
Please note that we will be as close to the above locations as possible. Look out for the big Scope banners and flags on the day! 

It would be fantastic if you’re able to volunteer for the full shift. But if you can’t, then we’d be super appreciative for any time you are able to give – ideally 2 hours minimum. 

Who we’re looking for 

We welcome anyone who is friendly and passionate about disability equality! We're looking for volunteers who are enthusiastic, friendly, and ready to be the loudest and proudest cheerers on the course! ​No experience is necessary. Volunteers must be over 18, or with a responsible adult.

We’d love to welcome disabled people to cheer with us. Equality and inclusion are at the heart of Scope’s mission. We’re deeply committed to creating a diverse and inclusive environment for all volunteers.

 Accessibility 

Cheerpoint 1 

Nearest stations: Woolwich, Woolwich Dockyard and Woolwich Arsenal.

Accessibility:  

• Woolwich is served by the Elizabeth and Thameslink lines and has step-free access 
• Woolwich Dockyard is a National Rail station and has limited step-free access 
• Woolwich Arsenal is served by the DLR (Docklands Light Railway) and Thameslink lines - it is also a National Rail station and has step-free access 

Cheerpoint 2 

Nearest stations: Monument and Tower Hill 

Accessibility:  

• Monument is served by the District and Circle lines and does not have step free access 
• Tower Hill, which is within walking distance, is served by the District and Circle lines and has step-free access 

We’re committed to making this an inclusive environment, so will talk to you about your access needs and adjustments before the event.

Skills and experience you can gain 

• Experience being a part of a charity team 
• Being a Scope representative
• Supporting a charity committed to creating an equal future with disabled people 
• Meeting new people 
• Boosting your confidence and increasing your self-esteem 

What we can offer you ahead of the day 

• Support with travel plans to and from the event 
• Agreed out of pocket expenses 
• Information about plans for the day
• Information on what you will be doing

What we can offer you on the day 

• Free Scope t-shirt 
• Scope event staff on hand to support on the day 
• Front row view of the world’s most iconic marathon 
• Fun day out in London 
• Opportunity to volunteer with friends and family if you wish 
• The chance to meet new people and Scope staff 
• Knowing you’ve made a big difference to our runners and helped make their day extra special 

 Safeguarding

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk who are either receiving services or volunteering. We expect all trustees, staff, and volunteers to share this commitment. iastic volunteers to help cheer on our incredible team of over 110 Scope runners, all fundraising to help create an equal future for disabled people. 

Solihull Council is seeking a Chair of the Chelmsley Wood Neighbourhood Board to lead the delivery of the Pride In Place Programme in the area. This is an important opportunity to play a central part in shaping long-term improvements in the community, supported by £20 million government investment over the next 10 years.

Our ideal candidate is someone who is passionate about Chelmsley Wood and wants to help make positive, lasting change for the community.

We are growing our volunteering team and looking to recruit 2 Lead Volunteers for our Content Team. We’re looking for two people who have a passion for promoting a charity supporting a rare condition and have the ability to support a volunteering team as well as plan and use communication tools such as websites, Canva and other digital platforms.

This is a flexible volunteering opportunity, which means your commitment can be balanced around your lifestyle - being part of a team to ensure that communications to our community and supporters are up to date and timely.

You will provide leadership for your team and support the development of a communications plan for the charity.

Key Tasks and Objectives

• Lead a team of content writer volunteers.
• Lead and co-ordinate internal projects, activities and campaigns that help build awareness of our organisation and its aims.
• Building, leading and inspiring the content team, ensuring goals are agreed and communicated to support the achievement of our overall aims and projects.
• Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and ideally optimised for search and user experience for channels of content including on our website, in our members' magazine as well as supporting the content for social media .
• Supporting the development of a communications strategy, focusing on the content section.
• The implementation of a functional content calendar
• Establishing workflow for requesting, creating, editing, publishing, and repurposing content
• Operate as the point of contact for content volunteers in the team.
• To also be an active part of the content team as a content writer.
• Identifying, initiating and leading on content projects which align to the strategy and realise our goals.
• Collaborate with the team
• To contribute to the Annual Report or other reporting documents.
• Protecting our charity brand identity, ensuring it is delivered consistently, both internally and externally.
• Promote the charity across all our channels and forms of communication.
• Ensure effective, regular communication to both internal and external audiences.
• Support the review of progress and effectiveness of the Communications Strategy on an annual basis.

What are we looking for?

About You

To be successful in this role you will:

• Have a real enthusiasm for excellence, innovation, continuous improvement and change.
• Be a team leader who is positive, hands-on and able to get the best out of a team.
• Have excellent interpersonal skills and are adept at building relationships with different stakeholders.
• Have the ability to think strategically but also enjoy being at an operational level to support your team and key stakeholders.
• Have a high level of attention to detail.
• Have the ability to prioritise, plan and organise projects and to manage expectations.

Experience and Skills

• The ability to communicate (verbal and non-verbal) to a wide variety of audiences including the public, various forms of media and on an individual basis.
• Experience in building and leading a team.
• Previous experience of working or volunteering for charities and/or volunteer organisations is desirable but not required.
• Creativity 
• Good IT skills.
• Ability to motivate and enthuse others.
• To be a part of a team.
• Previous experience in marketing, communications, or related fields.
• Strong leadership skills with the ability to motivate and inspire volunteers.
• Experience of using Canva or similar design packages.
• A strong network of PR and media contacts would be highly advantageous.

What's in it for you?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills around leadership in the Third sector.

Getting the right story in print and online can be challenging, especially when dealing with a rare health condition, but it is definitely rewarding.

You will gain experience in the charity sector, gain new or update your writing skills, a broader C.V., and a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be leading our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or about the condition. You would also have a key role in developing a communications and marketing strategy for a small charity. This is an excellent opportunity for you to make a real difference to a rare condition.

Key Benefits

• Gain valuable experience in communications and marketing, plus charity team leadership.
• Make a meaningful impact on the fight to support the CRPS community.
• Develop professional skills and expand your network.

Do you enjoy public speaking? Do you want to share the message of who Mencap are, what we do and bust some myths to groups and corporates around learning disabilities? If the answer is yes, then our Mencap Volunteer Speaker role could be for you!

We’re looking for confident public speakers to represent Mencap by delivering Lunch and Learn talks. You’ll be fully supported with training, guidance, and a prepared presentation and script. In this role, you’ll deliver engaging sessions either in person or virtually via Teams, reaching a wide range of groups and organisations.

Frequently you'll be co-delivering these talks with people with a learning disability, so you'll hear first hand their stories and the impact you'll make.

For this role you will need access to your own laptop.

We want to spread the message of who Mencap are and the amazing work we do, so as well as attending lunch and learns requested by our current corporates, we're looking for volunteers who will as part of the role, proactively; research, reach out and contact local groups (e.g: Rotary Clubs, Women's Institutes) and share our lunch and learn presentation with them.

The role also gives you the opportunity to attend cheque presentations and act as a representative for Mencap at supporter’s fundraising activities.

About Mencap

Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose.

We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Would you like to become an Ambassador for knus? We've introduced our new arm-chairing volunteer position.

If you're interested arm-chair volunteering (our most flexible, low commitment role) and applying to volunteer at knus, simply read through the information on this page and apply.

• Are you over 18 and living in the UK? You must be over the 18 years of age and live permanently in the UK.
• Do you have a mobile phone or laptop? You can do this role whether you are, whether it be on a sofa or on a plane.
• How much time can you give? As much as you want to do. We are flexible and like to work around you.
• Do you like to learn? We provide training for all volunteers that join us. You'll have access to our courses to help you advance your knowledge and certificates to add to your CV.

How does it work?

In 2025 we launched our arm chair volunteering initiative to help us spread the word about our service and to give people the opportunity to take part in surveys and projects to help us deliver the best mental health support to the UK public.

We'd like to embrace what you love doing, whether that be sharing on socials, proof reading, surveys, sharing experiences or getting involved in our fabulous projects.

Important information:

In order to volunteer for knus as an ambassador, you will need to complete a brief application form and a ID check. A DBS is not required for this role, however, if you wish to progress to another role you may need a disclosure. We do this to ensure of service remains a safe place to volunteer for all. Please do not worry about this, we will help you as much as we can.

Training is provided by us and our training partners. You will be required to attend this training using online conferencing software such as zoom or teams.

Join the Wheels for All Volunteer Team – Help Us Make Cycling Inclusive for Everyone!  

Do you want to make a difference in your local community? Are you passionate about inclusion, wellbeing, and having fun outdoors? Join Wheels for All, a national charity making cycling accessible for disabled people and those with long-term health conditions. 

We believe everyone should experience the joy, freedom, and empowerment of cycling. Our inclusive cycling sessions are only possible thanks to a diverse team of dedicated volunteers—and that’s where you come in! 

 What You’ll Get Involved with: 

• Support people to use adapted cycles during sessions 

• Help with setting up and packing away equipment 

• Provide a friendly, welcoming environment for participants and families 

• Be part of a fun and supportive volunteer team 

Volunteer Benefits 

• Claim reasonable expenses in line with our Volunteer Expense Policy 

• Receive a Wheels for All branded uniform 

• Access volunteer training courses to support your development 

• Be part of an inspiring, positive, and supportive charity culture 

No experience? No problem! 

We provide full training, including disability awareness and safety, and ongoing support from our team and fellow volunteers. 

What are we looking for? 

• An approachable and friendly nature 

• Good interpersonal and communication skills 

• Empathy and an understanding of individual needs 

• Patience and an inclusive approach to engagement 

• Adaptability and flexibility in changing situations 

• A team-oriented attitude 

• Positivity, honesty, and integrity 

• Strong organisational skills and the ability to take initiative 

• Some cycling experience is helpful but not essential 

Why volunteer with us? 

“The best thing about volunteering is seeing the happy faces! The riders come back beaming—it’s amazing to be a part of that joy.” – Dave, Volunteer 

“People that aren’t normally able to get out cycling can come here and join in and enjoy the great outdoors. I really enjoy volunteering with Wheels for All because I can visibly see how the simple act of cycling brings a lot of happiness” - Vince, Volunteer 

You’ll Gain: 

• Confidence and new skills 

• Connections and friendships 

• Improved mental wellbeing 

• A chance to be part of a national movement for inclusive cycling 

• Recognition through social events, newsletters, and volunteer awards 
  
  Join us—and help make cycling accessible for all.  

JOB DESCRIPTION

The National Institute for African Studies (NIAS) is a London-based think tank that provides objective information on African affairs, looking to appoint a Research & Publishing Intern within its office in South West, London. Our main publication, The Saharan is an interdisciplinary journal published by NIAS aimed at exploring the dynamic relationship between culture and development in Africa/UK.

JOB RESPONSIBILITIES INCLUDE:

- Support the editors in the sourcing & production of blog and journal publications

- Checking material for completeness, copy-edit and check appropriate non-technical material such as Facebook, LinkedIn and Twitter updates

- Generate, check and correct files with names, contact information, number of articles, review assessments, and consent forms.

- Serve as a custodian of approved originals of all documentation produced for The Saharan journal

- Use NIAS LinkedIn account to connect to academics and groups to promote the journal, acquire papers, and attract skilled scholars to become reviewers

- Coordinate the publication flow of the journal and all stages of the editorial processes upon the release of each issue

- Review and adjust publications according to the style of the journal, ensuring the correct usage of references and plagiarism checking

- Update wordpress website and a range of social media accounts with news, updates and promotions

THE SUCCESSFUL CANDIDATE MUST:

- Have a minimum of undergraduate degree

- Excellent knowledge of MS Office applications

- Good knowledge of wordpress, crm, social media tools

- Demonstrate excellent editorial and administrative skills together with high attention to detail

- Ability to work under pressure to tight schedules and deadlines

TO APPLY:

- CV

- Covering Letter

- Official transcript(s) of universities attended

- Contact information for two referees (email and telephone preferably from both universities and workplaces)

The position is based in London, UK. Only candidates who already possess the right to work in the UK should apply. The contract is for three months with a probation period of six weeks, extendable upon agreement and contingent on a continued volunteer/paid position.

Candidates should send a covering letter explaining the skills they would offer to NIAS, attaching a CV and a list of referees. The deadline for this round of application is 30 April. Due to the high number of applicants, only those selected will be contacted.

Flexible Working Options Available:

• Flexitime
• Work from home/university
• Part-time

Job Types: Volunteer, Internship

Benefits:

• Travel Expenses, Flexitime
• Support with relevant training
• Career Mentorship
• Sponsored attendance/Presentation at cultural events, conferences, seminars

Education:

•  BSc. and equivalent or higher (required)

Experience:

• Publishing: 1 year (preferred)
• Research 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Want to make a difference without breaking a sweat? Join our incredible team of Cheer Team Volunteers and help support runners taking on the Manchester Marathon to raise money for Alzheimer's Society.

You'll be part of a high energy, feel-good atmosphere, giving our runners the boost they need with your cheers, claps, and encouragement.

By joining us, you’re helping us fulfil our mission: to give help to those living with dementia today and provide hope for the future.

What’s involved:

· Stand at a designated cheer point on the race route

· Clap, shout, wave flags and motivate runners

· Work alongside a friendly, supportive team

What you’ll get:

· A fun and rewarding experience

· Branded t-shirt

· A chance to make a real impact in just a few hours

No previous experience is needed just bring your energy, your voice, and your enthusiasm!

Ready to join our Cheer Squad? Sign up today and help us celebrate every step toward a dementia-free future.

Regional Officers oversee chapters within a certain region. They provide support and guidance to the Presidents (and the rest of committee if needed) including advice and signposting as needed. They can also provide hands on support if requested. They should encourage chapters to collaborate including the sharing of resources, socials, fundraisers, training and events.

When seconds matter, leadership matters too. 

Help save lives and shape the future. Become a Trustee of Hampshire and Isle of Wight Air Ambulance.

Hampshire and Isle of Wight Air Ambulance (HIOWAA) brings exceptional, life-saving critical care to people when they need it most — day and night, 365 days a year. As we enter a significant new chapter, we are seeking new Trustees to help guide our Charity into the future.

This is a rare opportunity to use your skills, experience and judgement at Board level to make decisions that will save lives.

Why now?

We are approaching the completion of a major strategic transformation: the relocation to a brand-new airbase in Eastleigh, near Southampton Airport. This move will:

• Dramatically improve response times
• Strengthen operational efficiency and teamwork
• Create a new operational model for the next generation of critical care delivery

As a Trustee you will help ensure this transformation delivers lasting impact for patients, clinicians, donors and communities across Hampshire and the Isle of Wight.

The role: Trustee (Volunteer)

As a Trustee, you will:

• Set the strategic direction of the Charity
• Provide strong governance, oversight and accountability
• Act as a critical friend to the Executive and Clinical leadership
• Safeguard long-term financial sustainability
• Uphold the Charity’s mission, values and public benefit

This is an “eyes on, hands off” role focused on strategy rather than day-to-day operations, but one where your insight and judgement will have real influence and impact. Being a Trustee is challenging, rewarding, and deeply meaningful.

Time commitment: approximately 12 part-days per year, including four Board meetings, committee meetings and one annual strategy day.Trustees are elected for an initial term of 3 years, and can be re-elected for a maximum of 3 terms (9years in total).

Who we’re looking for:

We welcome applications from people with a genuine connection to our mission and communities. To strengthen the balance of skills on our Board, we are particularly keen to hear from individuals with experience in:

• Clinical operations or leadership
• Critical care services / HEMS delivery
• Aviation industry
• Fundraising and income generation
• Digital marketing and communications
• Data, insight and performance management
• Technology or digital leadership
• Finance, investment or senior business leadership

You do not need previous trustee experience. We value sound judgement, curiosity, integrity and commitment as highly as technical expertise and welcome applications from underrepresented communities or any persons who would enhance our Board's diversity.  

Eligibility:

Trustees must be 16 years or older. You will not be able to act as a Trustee if you are disqualified, unless authorised to do so by a waiver from the Charity Commission. More information on becoming a Trustee for a charity, including the eligibility criteria for holding such a post, can be found on our website and the government website (search for: charity-trustee-whats-involved)

Our values

Everything we do is guided by openness, dedication, professionalism and teamwork.

If these values resonate with you, and you want to use your experience to make a life-saving difference, we would love to hear from you.

To find out more:
Please read the included guide for more information on the Charity and the role of Trustee, including the full person specification. We encourage you to visit the Charity's website too.

To Apply: Please send your CV and a personal statement outlining your motivation to apply and suitability for the role through this platform or the email address given on the Charity's website. 

Closing date for applications: Monday 23rd March. 

Video Call 1st Interviews: 7&8th April

In-Person Interviews (Southampton): 22-24th April. 

Together, we bring exceptional critical care to the people who need it most.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate