Head of monitoring and evaluation volunteer roles
Head of People, Culture & Development – VOLUNTEER
5–10 hours per week | Shoreditch, London | Start‑Up Youth Social Mobility Charity
About REMIX
REMIX is a start‑up, youth‑led social mobility charity transforming young lives across London. Based in Shoreditch, we empower young people from disadvantaged backgrounds to unlock their potential, build confidence, and develop essential life skills through nurturing mentorship, inspiring role models, and transformative opportunities.
We’re in the exciting early stages of building something bold, vibrant, and community‑powered — and we’re looking for a Head of People, Culture & Development who wants to help shape the human side of this movement from the ground up.
The Role
We are seeking a passionate, people‑focused, and values‑driven Head of People, Culture & Development to lead REMIX’s volunteer experience, culture, and people systems as we grow through our start‑up phase and beyond. This is a hands‑on, collaborative role for someone who loves building inclusive environments, supporting others to thrive, and creating the conditions for a healthy, empowered organisation.
You will work closely with the CEO, COO, and Board to shape REMIX’s culture, develop people‑focused processes, and ensure every volunteer, mentor, and young person feels valued, supported, and inspired and help put structures and processes in place to prepare us to become an employer in the very near future.
Time commitment: 5–10 hours per week, including:
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Bi‑monthly Board meetings
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Working groups and leadership sessions
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People, culture, and development tasks, duties and responsibilities
Key Responsibilities
As Head of People, Culture & Development, you will:
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Lead the development of REMIX’s people strategy, culture, and volunteer experience.
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Build inclusive, empowering systems for recruitment, onboarding, training, and development.
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Support the CEO and COO in shaping a positive, collaborative organisational culture.
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Develop policies and frameworks that promote wellbeing, safeguarding, equity, and belonging.
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Create opportunities for volunteers and mentors to grow, learn, and feel part of a movement.
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Support conflict resolution, feedback processes, and healthy communication across the charity.
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Help embed REMIX’s values — empowerment, compassion, equity, resilience, community, integrity — into everything we do.
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Champion diversity, inclusion, and representation across all teams and programmes.
This role blends leadership, people development, culture‑building, and organisational design — perfect for someone who loves working with people and shaping environments where everyone can thrive.
What We’re Looking For
We need someone with previous HR management or people‑leadership experience — we welcome people stepping into this kind of role for the first time. What matters most is your passion for people, your emotional intelligence, and your commitment to building a culture that feels safe, inspiring, and inclusive.
We’re looking for someone who is:
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Passionate about social mobility, youth empowerment, and fairness.
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Warm, empathetic, and excellent with people.
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Entrepreneurial, proactive, and excited by building something new.
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A strong communicator who can support volunteers and leaders alike.
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Confident working collaboratively, but also able to take initiative independently.
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Organised, reliable, and committed to our mission.
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Compassionate, emotionally intelligent, and community‑minded.
Why Join REMIX?
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Play a central role in shaping the culture and people‑experience of a start‑up charity with huge potential.
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Help build a movement that champions equity, compassion, and opportunity.
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Influence how volunteers, mentors, and young people experience REMIX from day one.
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Work with passionate Trustees and volunteers who care deeply about young people.
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Gain leadership experience in people development, culture‑building, and organisational design.
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Make a meaningful, lasting impact on the lives of young Londoners.
This is your chance to shape the soul of a movement.
CLOSING DATE: Monday 30th March 2026, before 6pm
REMIX
To empower. To inspire. To transform.
To remix young peoples lives across London, boosting their social mobility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview:
Lead the design and delivery of all educational and life-skills programmes for children and young people. Ensure high-quality, inclusive learning experiences that promote wellbeing, confidence, and personal development.
Key Responsibilities:
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Design and oversee delivery of alternative education and life-skills programmes
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Line-manage tutors, youth mentors, and programme volunteers
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Develop curriculum materials and evaluation frameworks
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Build partnerships with schools, youth organisations, and local authorities
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Monitor safeguarding and child welfare in all sessions
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Report impact data and outcomes to the CEO and trustees
Skills & Experience:
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Background in education, youth work, or social development
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Experience managing staff or volunteers
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Strong understanding of safeguarding and child protection
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Excellent communication and organisational skills
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Creative, passionate, and able to motivate others
About ReachOut
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
Role of a Trustee
Our Board of trustees have shared responsibility for the overall governance, financial health and strategic direction of the charity, developing its organisational aims, objectives and goals in accordance with the governing document, legal and regulatory guidelines.
In addition to the statutory duties, each Trustee uses their specific skills, knowledge and experience to help the Board of Trustees reach sound decisions and support the Chief Executive and Senior Management Team in delivering the charity’s mission.
As a Trustee of ReachOut, you will have the opportunity to help govern an ambitious organisation, knowing that your time will contribute to helping young people, who may not have the same advantages as others, develop the social and emotional skills and opportunities they need to thrive.
Who are we looking for?
We are interested in individuals with any of the below expertise:
- Senior Leaders or Head Teachers from Schools or Multi Academy Trusts
- Research, Monitoring & Evaluation
- Senior Leadership within a Corporate Environment
- Lived Experience aligned to the challenges faced by the young people we are here for
Person Specification
- Enthusiasm for ReachOut’s vision and mission.
- Understanding of the legal duties, responsibilities and liabilities of trusteeship in the UK charity sector.
- Able to demonstrate strategic vision and think creatively.
- Willing to speak their mind and exercise independent judgement, whilst operating with tact and diplomacy.
- Ability to work with others in a way that supports positive board dynamics.
- Ability to represent the organisation credibly externally.
- Availability and commitment to perform the role and dedicate the time required to fulfil the role.
Important Information
- This is a voluntary position, but reasonable expenses are reimbursed.
- ReachOut board meetings are held in-person in London, online if necessary.
- The overall time commitment for a Trustee is expected to be around 30 hours per annum. There are four full board meetings a year that last approx. 2 hours, outside regular office hours. Meetings are held on weekday evenings.
How to Apply
- Please visit our website for more information and how to apply
- Deadline: 9am 16th March 2026
Our commitment to equity, diversity and inclusion
ReachOut is committed to being an inclusive and diverse organisation. We actively welcome applications from people of all ethnicities, ages, religious beliefs, gender identities, sexual orientations, and any other protected characteristics, to provide a diverse range of experiences, ideas, and insights into our work.We understand the importance of having trustees and committee members that reflect the backgrounds and experiences of the communities we serve. More than half of the young people we work with are from Black Caribbean, Black African, Bangladeshi, and Turkish backgrounds, so if you are from these ethnic groups, we would particularly appreciate receiving your applications.
Purpose of the role
In this important role, you will be responsible for assessing the eligibility of applicants for our grants and services, in adherence with Variety’s structured grant management approach (guided interviews, weighted scoring and panel review) to maximise impact for disabled and disadvantaged children and young people.
You will be required to handle grant applications and supporting information with the utmost confidentiality, following organisational policies to ensure the privacy and security of all sensitive and personal information.
Using our defined eligibility criteria and assessment tools, you will evaluate applications and conduct fair and consistent assessments, making award recommendations to support the decision-making process. You will bring an independent voice, playing a key role in ensuring that decisions are made fairly, equitably and transparently and will be required to support your recommendations with evidence of sound analysis and reasoning.
Key Responsibilities
• Review applications and supporting evidence prepared by the case management team.
• Clarify points with applicants when required (within agreed boundaries).
• Conduct structured, remote assessments (by telephone/video call) to understand need, urgency and likely impact on the child, their family life and communities.
• Establish the baseline for monitoring and evaluation by articulating the impact of the intervention.
• Where applicable, use the weighted assessment tool (base on the eligibility criteria and the Theory of Change) consistently and document clear, impartial rationales to prioritise need.
• Prepare concise, written recommendations aligned to policy, criteria and evidence.
• Attend quarterly Assessor Network meetings, which are a forum for sharing good practice, peer support, news sharing, undertaking essential training and reward and recognition.
Optional, Additional Responsibilities
• Where applicable, support the Impact Monitoring and Evaluation team to undertake post-award follow-up interviews to measure the impact made over time.
• Where applicable and available, represent Variety at events, presentations of awards and through online content.
Adherence to Policy and Quality
• Act as a beacon of good practice in fair grant assessment.
• Uphold safeguarding, confidentiality, GDPR, equality, diversity and inclusion (EDI) and anti‑bias standards throughout the assessment process.
• Escalate concerns (quality, safeguarding, unusual risk, conflicts of interest) in line with policy.
• Follow process controls and segregation of roles, supporting a robust, auditable trail.
• Participate in induction, refresher training, and calibration sessions to ensure consistency and continuous improvement.
• Adhere to Variety’s Code of Conduct.
Time Commitment
• Assessments: the time commitment for these varies and is flexible but we expect you will be spending 4 – 8 hours per month on these, dependent on demand and pool of assessors.
• Assessor Network: hybrid meetings that will last 1.5 – 2 hours and will be held quarterly.
• Training: short modular induction plus periodic refreshers usually rolled into Assessor Network meetings.
Support & Supervision
• Induction & training: policy, criteria, assessment skills, impact tools, safeguarding, data protection.
• Ongoing support through Programme Manager, Programmes Support Officer and Head of Programmes.
• Expenses: out‑of‑pocket expenses will be reimbursed in line with Variety’s Expenses Policy.
Impact Measures (Volunteer‑Appropriate)
• Timely completion of assigned assessments; adherence to guidance and safeguarding.
• Quality of written rationales; consistency of weighted scoring.
• Constructive contribution to committee discussion and calibration.
• Positive feedback from applicants (tone/respect) gathered via staff.
• Case study preparation
Person Specification
We welcome people from many walks of life. If you’re feel that you are the right person for this role but are unsure whether you “tick every box,” please still consider applying; training and support are provided.
What you’ll bring (essential)
• Fair assessment mindset: you can weigh information against clear criteria and explain your reasoning.
• Analysis skills: comfortable reviewing forms/evidence and using a simple scoring tool. Able to summarise and analyse complex information to extract relevant data, paying attention to detail.
• Communication: great written and spoken English (we have templates to help).
• Lived experience or insight: personal, professional or volunteer experience that helps you understand the challenges faced by disabled or disadvantaged children and young people (or you can demonstrate thoughtful knowledge of these issues).
• Friendly and approachable: comfortable conducting sensitive conversations by telephone/video call with empathy and professionalism.
• Reliability and care: you follow guidance, meet agreed timeframes where you can, and ask for help if something isn’t clear.
• Values & conduct: commitment to equality, diversity and inclusion; willing to complete safeguarding training and a DBS check.
Helpful extras (nice to have, but not essential)
• Comfortable using basic digital tools (email, online forms, video calls) – we can show you the rest.
• Experience in any of the following is desirable:
o Grant-making
o Community/children’s services
o Health/education/SEND
o Occupational Therapy
o Social care
o Structured interviewing
o Teaching
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.
About the Role
The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.
Key Responsibilities
1. Strategic Oversight of the ePDP
- Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.
- Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.
- Continuously evaluate and refine the programme to address emerging needs and industry trends.
2. Team Leadership & Management
- Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.
- Foster a collaborative and results-driven team culture, encouraging innovation and accountability.
3. Stakeholder Engagement
- Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
- Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.
4. Programme Design & Implementation
- Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.
- Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
- Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.
5. Monitoring & Evaluation
- Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
- Analyse data to identify trends, challenges, and opportunities for improvement.
- Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.
6. Communication & Advocacy
- Promote the ePDP across the organisation, ensuring high visibility and engagement.
- Develop communication strategies to highlight success stories and programme benefits.
Required Skills
- Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.
- Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
- Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
- Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
- Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
- Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.
Preferred Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
- 5+ years of experience in programme management, learning and development, or a related field.
- Experience in designing and implementing professional development programmes.
Job Types: Part-time, Volunteer
Benefits:
- Work from home
Application question(s):
- Are you sure you can commit to this being a non-paid role?
- Can you commit to 16 weeks ?
- Do you have access to personal PC or laptop?
Work Location: Remote
The client requests no contact from agencies or media sales.
Support Dudley residents with long-term health conditions or disabilities by providing information regarding welfare benefit applications and delivering structured self-management group programmes.
Role Responsibilities:
• Facilitate small group Welfare Benefit Guider sessions (up to 6 residents) to those who need assistance to complete their own welfare benefits application forms (e.g. Personal Independence Payments (PIP) application forms).
• Deliver 6-week Long Term Health & Wellbeing Programmes (2.5 hours per week) to groups of up to 12 residents per group with long term health conditions or disabilities to help improve their quality of life.
• Create supportive, inclusive group environments and record participant information accurately.
About You:
• Lived or caring experience of long-term physical or mental health conditions is preferred but not essential
• Ability to empathise with clients is essential.
• Confident speaking in group settings (in person and online) with good communication and basic IT skills.
• Able to handle sensitive information with tact.
Commitment:
• Deliver sessions at community venues across Dudley (and potentially Wolverhampton), including some evenings/weekends.
• Deliver 3 x 6 weeks Long-term Health & Wellbeing Programmes per year
• Deliver 2 x 3-hour Welfare Benefits Guider Sessions per month
• An enhanced DBS check is required (arranged and paid for by the organisation).
NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED
Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.
Why Volunteer with Us?
✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.
✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.
✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.
✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.
✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.
✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional success.
✨ Professional Development: We're committed to continuous development and growth opportunities.
✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.
What Our Volunteers Say:
"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."
-Volunteer Generalist Advisor
"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."
-Cost of Living Support Hub Volunteer
Ready to make a difference?
For further information about the individual roles, please visit our website:
Please download and complete the application form
If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.


