Head of visitor experience volunteer roles
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Do you have a passion for cooking or interest in working in a kitchen environment? If so, you might be the perfect fit for our kitchen volunteer position at the hospice.
Good food is central to the care we provide, from catering for specialist dietary needs in the everyday, to special occasions such as our annual memorial event.
The kitchen is situated immediately off the main lounge, the central hub of the Hospice, where families come together to eat breakfast, lunch and dinner prepared by our talented head chef and his team.
For our children and their families, mealtimes provide comfort, a sense of normality and a chance to socialize. Without the stress of shopping, planning and clearing up - we take the pressure off.
Considerations:
Age requirement: 18+
Time commitment: Thursday, Friday and Sunday
.Location: This role will be based at the Tŷ Hafan Hospice in Sully assisting the kitchen staff. The kitchen is situated immediately off the lounge, the central hub of the Hospice, where families come together to eat breakfast, lunch and dinner prepared by our talented head chef and the team.
Activities you could be involved in:
• Keeping the dining area neat and tidy by clearing away plates and crockery
• Help with food preparation
• For experienced chefs and bakers, there is an opportunity to get involved in cooking meals and baking goods
• Wash dishes and utensils with kitchen equipment
• Serve tea/coffee and food with a smile
• Chat with staff, families and children and make them feel welcome
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership. We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
What skills will you need?
• Ability to work as part of a team
• Ability to follow procedures and health and safety requirements
• Physical strength to lift, carry and stand for long periods of time
• Knowledge of Health and Safety and Food Hygiene Procedures
• Inclusive and non-judgmental attitude towards families, volunteers, staff and visitors
Here's what you can expect from our training:
• You will receive a comprehensive induction
• You will learn about health and safety in the kitchen
• You will have the opportunity to earn your food hygiene certificate
• You will work with friendly and supportive kitchen staff and volunteers
• Opportunities to complete relevant e-learning
Benefits of becoming a Kitchen Volunteer
• You can make a positive difference in the lives of children and their families by providing them with nutritious and delicious meals
• You can learn new skills and gain valuable experience in food preparation, service and safety
• You can meet new people and join a community of compassionate and dedicated volunteers who share your passion for cooking and helping others
• You can enjoy the satisfaction of knowing you are contributing to a meaningful cause
• You can express your creativity and personality through your cooking and baking
• You will receive feedback and appreciation from hospice staff and guests
We will ask you to provide us with the details of two referees and an Enhanced DBS check is required for this role. Tŷ Hafan will cover the costs of any background checks and we will contact you with details on completing a DBS, once your application is successful.
We can't wait to welcome you to the team!
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


As the Thackray Museum of Medicine looks to build on a period of bold strategic growth since our 2021 redevelopment, we are seeking an experienced, ambitious and community-minded Chair to lead our Board of Trustees. The Thackray is the UK’s largest independent medical museum: a dynamic, civic museum in East Leeds with a nationally significant collection of over 50,000 objects and a clear mission to inspire people with the passion and purpose of medicine and healthcare - past, present and future. Since reopening we have grown audiences, deepened community partnerships and developed an ambitious plan to be the UK’s leading medical museum by 2030.
Role: Chair of the Board of Trustees
Term: Minimum three years from 12th May 2026, renewable (maximum six years)
Commitment: Approx. 1–1.5 days per month (voluntary; reasonable out-of-pocket expenses reimbursed)
Your location: Ideally Leeds (nationwide considered); Board meetings four times a year (three may be hybrid; in-person presence preferred).
The Role:
The Chair will lead and steward an engaged, forward-thinking Board to support the CEO and senior team as the Museum consolidates recent gains and secures long-term resilience. You will ensure excellent governance, provide constructive challenge and support to the CEO, strengthen relationships with funders and partners, champion the Museum’s commitment to equity and community co-curation, and be an ambassador for the organisation locally and nationally.
Key responsibilities:
· Set strategic direction: Lead the Board in shaping, approving and monitoring delivery of the CEO’s strategy to meet the Museum’s mission and 2030 ambitions.
· Own governance & risk: Ensure high standards of governance, legal and regulatory compliance, and effective oversight of the risk register.
· Build board capability: Drive trustee recruitment, induction, appraisal and succession planning to secure the skills, diversity and lived experience needed.
· Partner with the CEO: Line-manage and support the CEO - offering constructive challenge, guidance on operations and people matters, and ensuring strong executive accountability.
· Champion income & profile: Use networks to open doors to major funders, partners and donors, and actively raise the Museum’s profile.
· Ensure financial stewardship: Oversee budgets, reserves and trading activity with the Treasurer and Finance Committee, and scrutinise financial reporting.
· Lead effective meetings: Chair Board meetings, encourage robust discussion, ensure timely decisions and follow-through on agreed actions.
· Represent and advocate: Act as an ambassador to civic partners, funders, media and diverse local communities.
· Steward the estate: Support oversight of capital, maintenance and estate priorities for the Museum’s Victorian building.
Who you are:
· Seasoned governance leader: Experienced chair or senior trustee with sound knowledge of trustee duties, charity & company law and governance best practice.
· Strategic thinker: Track record of leading strategy in museums, heritage, culture, health or education - or in complex, stakeholder-facing organisations.
· Fundraising connector: Proven at building relationships with major funders, trusts, corporates or donors and supporting successful income-raising and profile activity.
· Financially literate: Comfortable with budget scrutiny, risk oversight and the commercial realities of earned income models or trading subsidiaries.
· Capital & estate experience: Practical experience of overseeing capital projects, estate stewardship or major building maintenance.
· ED&I and community champion: Committed to equity, inclusion and co-creation, with evidence of widening participation and diversifying leadership.
· Confident ambassador: Excellent interpersonal and public-facing skills; able to represent the Museum credibly to varied audiences.
· Supportive leader: Able to challenge and develop senior executives while fostering a collegiate, high-performing board culture.
· Local affinity desirable: A strong connection to Leeds or experience working in diverse urban communities is an advantage.
For full details of the role including how to apply, please download the full appointment brief . To apply, please send an up-to-date CV, a Supporting Statement (no more than two A4 pages) outlining your interest and relevant experience, in confidence to Jenny Hills at Harris Hill via the apply button.
For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. There is also the opportunity for suitable interested candidates to speak to The Thackray’s CEO in advance of submitting an application.
Closing date for applications: 11.59pm, Tuesday 31 March 2026.
First stage interviews: w/c 13 April 2026 (tbc).
Second stage interviews: w/c 20 April 2026 (tbc).
The Thackray is actively committed to promoting Equality, Diversity and Inclusion. We are a Disability Confident employer (registration number DCS036392) and welcome applications from all sections of the community.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.