Hr operation manager volunteer roles in Pickering, north yorkshire

Join the Board of the Early Education and Childcare Coalition 

Are you interested in creating an early education and childcare system that delivers for all? Can you help the Early Education and Childcare Coalition move to the next phase of its development? 

We are seeking new non-executive board members to help shape our strategic direction, ensure robust governance, and contribute to the Coalition's collective expertise.
 

About us 

The Early Education and Childcare Coalition is a policy and advocacy partnership working to transform the system for families. We unite the voices of all those with a stake in the future of early education and childcare – children, parents, providers, the early years workforce and the business community. Founded by more than 30 organisations, our members are parent campaign groups, child advocacy organisations, early childhood experts, antipoverty campaigners, provider membership bodies, trade unions and business lobbying groups. 

Our vision is of a high-quality, inclusive system of early education and childcare that is accessible to all children, affordable for parents, fairly funded for providers, and offers decent pay and conditions for the workforce. Our mission is to rescue and reform the system by combining urgent policy measures to stabilise the sector with long-term transformation. 

About us

The Coalition was co-designed throughout 2022 by more than 30 organisations and launched publicly in 2023. Since then, we have gone from strength to strength, concluding a successful hosting relationship and becoming an independent organisation in the summer of 2025, with a team of eight staff influencing policymaking and connecting families, providers and decision-makers through advocacy, co-production and convening. 

Please note that the Coalition is in the process of registering as a charity; therefore, it is expected that board members will transition to become trustees within the next year.

About you

We are looking to grow our new board and strengthen our succession planning. Therefore, board membership could include taking on senior roles within the Board following a familiarisation period and supported development.

We would therefore welcome applications from those who have held board officer roles in the past, including experienced Chairs. We are also particularly interested in applications from people who have experience in one or more of the following areas: 

• Fundraising 

• Policy analysis and research 

• Campaigning/influencing 

• Legal and compliance 

• HR 

• Experience of working on issues related to children and families 

• Experience of working in other coalitions/alliances or movement building 

In order to maintain balance and equity across our membership and manage conflicts of interest, applicants should not have a current direct link to the Coalition. For example, we cannot accept applications from individuals who are currently working for a member or supporter organisation.

About the role

Board members will work closely with the Coalition’s Executive Director, staff team and Advisory Group to ensure the success of the organisation to meet its aim to transform early education and childcare in England. 

Board members are legally responsible for running the company, making sure information is sent to Companies House on time, setting the strategic direction of the organisation, monitoring progress, ensuring good governance and supporting the staff team in their work. 

Board members must follow the rules set out in the company’s Articles of Association, agree to act in the best interests of the organisation and raise any conflicts of interests throughout their term. 

Responsibilities: 

• Provide financial oversight of the organisation including overseeing budgeting, monitoring performance, signing off accounts, financial reporting and fundraising. (The Board Treasurer will lead on financial management and assessing financial risk, but financial oversight is a duty of all board members). 

• Work with other board members to continue growing the Board, identifying skill gaps, organisational needs and participating in the recruitment and onboarding of new board members. 

• Work with other board members to implement the strategic plan, contributing ideas and proposals. 

• Monitor progress on strategy through Board and other meetings. 

• Provide support to the Executive Director on operational matters, including but not limited to HR, legal compliance, communications and membership matters and where appropriate, policy developments. 

• Attend Board meetings, or when unable to attend, communicate ideas and comments to the Coalition’s Executive Director/Board Chair in advance of the meeting. 

• Work with other board members to identify and manage potential risks and opportunities to the company’s operations, finances and reputation. 

• Proactively promote the work of the Coalition through personal and professional networks. 

In addition, Board members may be invited to:  

• Represent the Coalition at appropriate meetings and events. 

• Participate in the work of the Coalition as appropriate (e.g. working groups, projects or recruitment panels). 

Further information 

• Board members are appointed for a term of three years, and they may be reappointed for a further three-year period. 

• All directors will be members (guarantors) of the company and all members (guarantors) will be directors, with a personal liability of £1 and listed on documents filed at Companies House. 

• Board members must be at least 18 years old, a UK resident and not disqualified from acting as a company director. 

• Find out more about the general duties of a company director here. 

Time commitment 

Board members will be required to attend up to five board meetings per year for approximately two hours each (with up to 4 hours preparation time). These are usually held on Zoom, with one away day in London expected per year with the staff team. Any travel and other related and reasonable out-of-pocket expenses will be reimbursed. 

Papers will be shared ahead of time and reading and preparation is expected ahead of each meeting.

Board members may also be asked between meetings to act as signatories, give time to contribute to reports, applications and accounts, and provide advice and guidance to the Executive Director and wider staff team on specific topics and/ or issues. 

The predicted time commitment for the Board members is estimated at 2-4 hours per month depending on Board role with one away day.

Remuneration 

This is a voluntary, unpaid role with reasonable expenses for in-person meetings paid in advance or reimbursed. 

The Coalition’s vision, mission and values: 

Our vision is to build a world-class early education and childcare system that supports children, parents and our economy to thrive, rooted in the following principles:

• High quality provision for all children, especially those who benefit the most

• Sustainable provision that works for all kinds of working parents and their employers

• Good pay, terms and conditions for the professionals who deliver it

• Accessible and affordable options for all parents, in all communities

• Locally shaped options that respond to local circumstances 

Our mission is to drive reform through coordinated advocacy among all stakeholders. Our mission recognises that transforming early education and childcare requires both immediate action and long-term reform. Our experience since launch has taught us valuable lessons about managing urgent needs while building toward systemic change. 

Our shared values are: 

• Fairness: as much as we believe in an equitable and fair early education and childcare system, we hold the same to be true in how we work as a Coalition. We do this by ensuring members' interests are represented equally through our internal systems and governance, and by committing to embodying co-production principles in our work.

• Integrity: we act in the best interests of the Coalition, its members and beneficiaries avoiding alliances or projects which may bring the EECC or its members into disrepute. When faced with difficult decisions, we prioritise the interests of the most disadvantaged child. Integrity is critical to an enduring sense of goodwill and thus the future sustainability and efficacy of the Coalition.

• Respect: the diversity of our membership is a strength, but we recognise that diversity can lead to different perspectives. Respect for that difference is essential in finding consensus that can be built on to secure change. We do not knowingly undermine each other or other stakeholders publicly or privately.

• Collaboration: transforming the early education system is a complex task that no single organisation can do alone. We believe that progress lies in partnership and that the best route to reform is through broad-based, powerful alliances with people from a wide variety of backgrounds and perspectives. We don’t believe in collaboration for its own sake. We think partnerships must be smart, strategic, and creative in order to be effective, but as far as possible, they must also be broad-based. 

Application and interview process

• Please apply with CV and statement of suitability/cover letter by 6pm on Friday 24th April.
• We will aim to respond to all applicants by Friday 1st May.
• Interviews will take place on 13th May and 22nd May. 

Job Overview

The Abundant Woman is looking for an experienced and compassionate Human Resources (HR) Manager to help build and support our growing team. This role is essential for creating a positive work environment that reflects our mission of empowering women, ensuring our HR policies are inclusive, and managing the full HR lifecycle—from recruitment and onboarding to performance management and staff well-being.

Key Responsibilities

 •  Oversee recruitment, hiring, and onboarding processes to attract and retain top talent aligned with our values.

 •  Develop and implement HR policies that promote a positive, inclusive, and supportive workplace culture.

 •  Provide guidance and support on employee relations, performance management, and conflict resolution.

 •  Coordinate training and professional development opportunities to support employee growth and well-being.

 •  Ensure compliance with UK employment laws and maintain up-to-date employee records and HR documentation.

Key Skills and Qualifications

 •  Proven experience as an HR Manager or in a similar role, preferably in a nonprofit or social enterprise setting.

 •  Strong knowledge of UK employment law, HR best practices, and compliance requirements.

 •  Excellent interpersonal and communication skills, with an empathetic and solutions-oriented approach.

 •  Organisational and problem-solving skills, with attention to detail in managing HR processes.

 •  Passion for supporting a mission-driven team and fostering an inclusive work culture.

Why Join Us?

As the HR Manager at The Abundant Woman, you’ll be a key part of a mission-driven team dedicated to creating impactful change. This role offers the unique opportunity to shape our organisation’s culture and provide meaningful support to a team committed to empowering women.

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.

 Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.

What are we looking for?

We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records. 

You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.

What difference will you make?

You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

About the role:

Strong HR support:

• Ensures volunteers are welcomed, supported, and guided effectively.

• Maintains safeguarding, confidentiality, and compliance standards.

• Creates visibility and consistency in volunteer management.

• Strengthens the organisation’s ability to grow and sustain impact.

Without this role, volunteer onboarding and support can be inconsistent and unclear. With it, volunteers experience a clear, safe, and structured pathway to meaningful engagement.

Experience Qualification and Requirements

Technical & Administrative Skills

• Experience in HR support, administration, or volunteer coordination.

• Proficient in record-keeping and document management.

• Ability to draft clear role descriptions, agreements, and HR communications.

Analytical & Organisational Skills

• Strong attention to detail and accuracy.

• Ability to organise multiple tasks and maintain structured records.

Communication Skills

• Clear written and verbal communication.

• Ability to liaise sensitively with volunteers and staff, respecting confidentiality.

Preferred Background

• Human Resources, Administration, Volunteer Management, or related fields.

• Experience with safeguarding and supporting volunteers.

• Previous work in remote or community-driven organisations is a plus

Main Responsibilities/ Key Duties

Volunteer Recruitment & Onboarding

• Assist HR Manager in attracting and onboarding new volunteers.

• Prepare volunteer agreements, role descriptions, and induction materials.

Record-Keeping & HR Administration

• Maintain accurate volunteer records and documentation.

• Support HR processes, including tracking training and compliance requirements.

Safeguarding & Policy Support

• Ensure volunteer engagement complies with safeguarding policies.

• Support confidential HR processes and reporting.

Cross-Functional Collaboration

• Work with team leads and operations staff to ensure volunteers are integrated and supported. 

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

The HR department is the operational engine of our Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP). As Head of HR, you will lead the teams responsible for the end-to-end learner journey—from initial Talent Acquisition and onboarding to bespoke Learning and Development and HR Advisory support. By ensuring our participants are embedded in a professional, high-standard work environment, you directly facilitate the skill acquisition and cultural integration necessary for career changers and newcomers to the UK to bridge employment gaps and overcome discrimination in the job market.

Head of Department (HR)

The Opportunity

This position offers the opportunity for a career step-up, providing experience in managing HR operations and people strategies within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.

Role Purpose

The Head of HR sits between Directors and Managers, turning high-level people strategies into deliverable plans across Talent Acquisition, Learning and Development, and HR Advisory. You will own the direction and delivery control of the HR department to ensure the organisation attracts, develops, and retains high-quality talent while maintaining professional standards and compliance.

Key Responsibilities

• Strategic People Planning: Turning Director-level objectives into practical HR plans with clear timelines and KPIs.

• Talent Acquisition Oversight: Ensuring recruitment processes are effective, professional, and aligned with the organisation’s growth needs.

• L&D Strategy: Overseeing the development of training programmes and the Professional Development Programme (PDP) and Enhanced Professional Development Programme (ePDP) to ensure team growth.

• Advisory Control: Ensuring HR Managers provide consistent, professional advice on employee relations, policy, and compliance.

• Manager Leadership: Coaching HR Managers to maintain 100% work visibility in MeisterTask and manage their teams "by exception."

• Assurance & Reporting: Providing weekly reports to Directors on headcount, training completion rates, and departmental risks.

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.
   

• Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.
   

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.
   

Requirements

• Proven experience in HR management or a senior HR Generalist role.

• Strong knowledge across Talent Acquisition, L&D, and HR Advisory.

• Familiarity with HR software and technologies (including MeisterTask or similar project management tools).

• Flexibility and openness to work on a variety of tasks.

• Focused, organised, and able to prioritise and execute tasks independently.

• To show professionalism at all levels and in all environments.

• Strong team player with the ability to lead through others.

• Excellent communication and interpersonal skills.

• Degree in HR, Business, or a related field (or equivalent professional experience).

• This is a 100% remote-only position.
   

Desirable

• CIPD qualification or equivalent.

• Committed to working with the community with a passion for helping others less fortunate.

Selection Process

• Informal interview.
   

Requirement of two professional references.

"We are looking few candidates to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have few vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

HR Liaison plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the progrmme, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

1. Programme Management

   • Oversee the effective implementation of the HR programme, ensuring alignment with organisational goals.

   • Welcome participants to the programme, providing orientation materials and clarifying expectations.

2. Participant Support & Progress Tracking

   • Conduct initial skills assessments to identify individual development needs.

   • Monitor and document participant progress, providing regular updates to stakeholders.

   • Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

3. Coordination & Communication

   • Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.

   • Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

4. Engagement & Feedback

   • Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.

   • Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

5. Reporting

   • Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.

• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.

• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.

• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.

• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.

• Familiarity with data analysis to assess programme effectiveness.

VOLUNTEER ROLE: HR & VOLUNTEERING OFFICER

Be Part of the Team That’s Changing Men’s Lives

MINDSET is not your typical charity. We’re a movement. A brotherhood. A mission to rewrite the story of men’s mental wellbeing across the country.

We speak to men in a way that feels real — through action, honesty, challenge, and connection. No clinical jargon. No cold waiting rooms. Just real conversations, real growth, and real change.

And now, we’re looking for a HR & Volunteering Officer who wants to help build the people‑power behind this movement.

If you’re someone who believes in purpose, who cares deeply about people, and who wants to help shape something that truly matters — this role will feel like home.

Why This Role Matters

Every volunteer who joins MINDSET becomes part of a mission that saves lives, strengthens families, and builds stronger communities.

Your work will help ensure:

• Volunteers feel supported, valued, and empowered

• Our culture of honesty, courage, and brotherhood is lived every day

• Men across the country meet teams who truly care

• Our movement grows safely, ethically, and with heart

You won’t just be “doing admin.” You’ll be helping build the backbone of a national movement.

What You’ll Do

Working closely with the Head of HR & Volunteering, you will:

• Support volunteer recruitment, onboarding, and engagement

• Help create a warm, inclusive, stigma‑free volunteer experience

• Assist with training, safeguarding processes, and wellbeing support

• Maintain volunteer records and help build HR systems that grow with us

• Champion our culture code — honesty, courage, growth, brotherhood, action

• Be a point of contact for volunteers who need guidance, reassurance, or support

• Help shape the people‑side of a charity that’s expanding across England

You’ll be part of the team that ensures every volunteer feels seen, supported, and ready to make a difference.

Who We’re Looking For

• A caring, people‑first mindset

• Strong organisation and communication skills

• A passion for supporting volunteers

• A belief in our mission and values

• A willingness to learn, grow, and lead with empathy

• The courage to help men feel safe, supported, and understood

If you’ve ever thought, “I want to help build something meaningful,” this is your chance.

What You’ll Be Part Of

MINDSET is building:

• Peer‑led support groups across the country

• Action‑based wellbeing programmes

• Workshops that build resilience, confidence, and emotional strength

• Talk Zones in barbershops, gyms, and workplaces

• A digital platform for mental fitness and personal growth

• A national movement that redefines what strength looks like

This isn’t a moment. It’s a movement.

What You’ll Gain

This is a volunteer role — but the impact is real.

You’ll gain:

• Experience in HR, volunteering, and people operations

• The chance to help shape a charity from the ground up

• A supportive team that feels like a brotherhood

• Purpose, pride, and the knowledge that your work changes lives

• A role that grows with you

If This Mission Speaks to You… Step Forward.

Men need us. Men need you. And together, we can build something powerful — something that helps men not just survive, but thrive.

Apply now. Join the movement. Reset the mindset — for others, and for yourself.

Job description:

"We are looking for 10 volunteers to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Volunteer Programme:

The HR Programme Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the HR programme, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities of the sucessful volunteer:

Programme Management

• Oversee the effective implementation of the HR programme, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.

Participant Support & Progress Tracking

• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

Coordination & Communication

• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

Engagement & Feedback

• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

Reporting

• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills of a successful volunteer:

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred but not essential:

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks?
• Do you have access to personal PC or laptop?

Work Location: Remote

About QuilomboUK

QuilomboUK is a forward-thinking organization dedicated to fostering diversity, equity, inclusion (D&I), and social justice. Through our People First approach, we aim to create workplaces where every individual feels respected and empowered. Join our remote team to play a vital role in ensuring seamless HR operations that uphold our values and compliance standards.

Role Overview

As a Talent Administrator, you will be the backbone of the Talent Advisory team, ensuring smooth HR processes, meticulous record-keeping, and compliance with legal and organisational standards. Your work will focus on exit procedures, HR documentation, administrative support, and data protection, enabling the team to operate efficiently while advancing QuilomboUK’s mission. This role is perfect for an organised, detail-oriented professional who thrives in a remote environment and believes in the power of equitable systems.

Key Responsibilities:

Exit Procedures & Offboarding

• Manage end-to-end exit processes for resignations, retirements, and contract conclusions, ensuring a respectful and consistent experience.
• Conduct exit interviews (virtually), document feedback, and share insights with the Talent Advisory team to identify trends and improve retention.
• Collaborate with Legal, IT, and managers to ensure the timely return of equipment and access revocation.

HR Records & Compliance

• Maintain accurate and up-to-date HR records (digital and physical), including contracts, right-to-work documents, and visa expiry dates.
• Prepare audit-ready documentation for internal and external compliance reviews (e.g., GDPR, ISO standards).
• Track and renew right-to-work checks, visas, and other legal requirements, flagging expiries proactively.

Administrative Support

• Assist the Talent Advisory team with administrative tasks, including drafting ER case correspondence, updating HRIS data, and generating reports.
• Manage HR system updates (e.g., employee status changes, promotions) and ensure data integrity across platforms.
• Coordinate team calendars, meetings, and training sessions to optimise workflows in a remote setting.

Data Protection & Security

• Serve as the first point of contact for data protection queries, ensuring compliance with GDPR and company policies.
• Train employees and managers on the secure handling of sensitive HR information in a remote work environment.
• Monitor access permissions to HR systems and escalate potential breaches to the Manager: Talent Advisory.

Qualifications

• Experience: 1+ years in HR administration, data management, or a similar role. Exposure to remote work environments is a plus.
• Skills:
• Exceptional attention to detail and organisational skills.
• Proficiency in HRIS platforms (e.g., BambooHR, Workday), Google Products, and virtual collaboration tools.
• Strong written communication skills for drafting policies, reports, and employee correspondence.
• Knowledge:
• Understanding of GDPR, UK right-to-work requirements, and fundamental employment law.
• Familiarity with D&I principles and their application to HR processes.
• Alignment: Passionate about QuilomboUK’s mission and commitment to equitable, transparent systems.

Personal Attributes

• A meticulous problem-solver who takes pride in accuracy and compliance.
• Discreet and trustworthy when handling confidential information.
• Proactive self-starter who thrives in a remote, fast-paced environment.
• Team-oriented with a “no task too small” mindset and a commitment to collective success.

Why Join QuilomboUK?

• Impact: Ensure the integrity of HR systems that directly support equity and social justice.
• Flexibility: Work remotely with a team that values work-life balance and inclusivity.
• Growth: Build expertise in HR compliance and data management within a mission-driven organisation.
• Culture: Join a collaborative, values-led team where your contributions are celebrated.

JOB PURPOSE:

This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations

At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.

You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.

This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.

This role exists to:

• Support the coordination and tracking of volunteer activity across teams

• Translate organisational needs into structured volunteer workflows

• Maintain and improve systems for onboarding, engagement and offboarding

• Monitor volunteer participation, capacity and gaps

• Support compliance with safeguarding and organisational policies

• Ensure consistency, documentation and scalability in volunteer operations

You are the link between volunteers, systems, operations and organisational visibility.

About the Role

To provide operational support, coordination and systems oversight for volunteer engagement across the organisation—ensuring that volunteers are effectively onboarded, supported, tracked and aligned with the C.I.C’s mission and safeguarding values.

Why This Role Matters

Strong volunteer operations:

• Ensure volunteers are supported, organised and able to contribute effectively

• Maintain safeguarding, compliance and ethical standards

• Create visibility of who is doing what across the organisation

• Build sustainable systems that reduce confusion and duplication

• Strengthen the organisation’s ability to grow and deliver impact

Without this role, volunteer engagement can become inconsistent, unclear and difficult to manage. With it, the organisation operates with clarity, structure and confidence—ensuring that every contribution is meaningful and well-supported.

Experience Qualification and Requirements

Technical Skills

• Strong proficiency in:

• Google Sheets / Microsoft Excel

• Data tracking and reporting tools

• Ability to organize and interpret large sets of data

Analytical Skills

• Strong problem-solving and critical thinking ability

• Ability to identify patterns, trends and inefficiencies

• Detail-oriented with a structured approach to analysis

Communication Skills

• Ability to present data in a clear, concise and actionable format

• Strong written communication for reporting

Organisational Awareness

• Understanding of how teams and workflows interact

• Ability to think in systems, not just tasks

Preferred Background in:

• Operations 

• Business Administration

• Data Analysis or related fields

Preferred previous experience in:

• Operations analysis

• Project tracking

• Process improvement roles

• (Experience working in remote or volunteer-based organisations is an advantage)

Main Responsibilities/ Key Duties

Core Objectives:

• Provide clear visibility into operational performance across all teams

• Identify inefficiencies, bottlenecks and process gaps

• Recommend practical, data-backed improvements

• Support leadership with structured reporting and insights

• Strengthen accountability and operational clarity across the organisation

Key Responsibilities:

1. Data Tracking & Performance Monitoring

• Develop and maintain centralized tracking systems (e.g., Google Sheets)

• Monitor key operational metrics across departments, including:

• Volunteer recruitment and onboarding timelines

• Task completion rates across teams

• Program and project delivery timelines

• Ensure data is accurate, up-to-date and consistently maintained

2. Reporting & Insights

Prepare weekly or bi-weekly operational reports for leadership

• Clearly highlight:

• Performance trends

• Delays and inefficiencies

• Areas requiring attention

• Translate raw data into clear, actionable insights

3. Process Analysis & Mapping

Document and map existing workflows across functions (HR, Programs, Operations, Teams, etc.)

Identify:

• Bottlenecks

• Redundant steps

• Communication breakdowns

• Provide structured recommendations for process improvement

4. Risk Identification & Escalation

Proactively flag:

• Missed deadlines

• Workflow delays

• Inactive or unresponsive team members

• Escalate findings to the Operations Manager with supporting data and context

5. Systems & Process Optimization

Recommend improvements such as:

• Workflow restructuring

• Automation opportunities

• Standardized templates and tracking systems

• Continuously evaluate the effectiveness of existing systems and suggest refinements

6. Cross-Functional Collaboration

Work closely with:

• HR Team (for recruitment and onboarding tracking)

• Team Leads (for task and performance tracking)

• Operations Coordinator / Executive Assistants (for workflow visibility)

• Ensure alignment between data insights and operational execution

Scope and Boundaries for the role:

To ensure clarity and efficiency:

The Operations Analyst WILL:

• Analyze data and workflows

• Provide insights and recommendations

• Track and report performance metrics

The Operations Analyst WILL NOT:

• Manage or supervise team members

• Enforce task completion or chase individuals

• Schedule meetings or handle administrative coordination

• Make final operational decisions

Working Relationship:

The Operations Analyst will:

• Report directly to the Director of Central Operations & Executive Coordination

• Support decision-making but will not replace leadership authority

• Work collaboratively across all teams while maintaining objectivity and independence

Key Performance Indicators (KPIs)

Success in this role will be measured by:

• Accuracy and consistency of operational data

• Timeliness and quality of reports

• Clarity and usefulness of insights provided

• Number and impact of process improvements implemented

• Increased efficiency in key workflows (e.g., reduced onboarding time, improved task completion rates)

What Success Looks Like in This Role:

Within the first 60–90 days, the Operations Analyst should:

• Establish a centralized operations tracking system

• Deliver consistent and structured performance reports

• Identify at least 2–3 key operational inefficiencies with clear recommendations

• Provide leadership with improved visibility into organisational performance

Wekume

We provide Ugandan students anonymous reproductive health services, entrepreneurship support, and exchange opportunities via mobile.

Programs Officer

Reports to: Programs Director 

Position Summary

Wekume is seeking a highly organized, analytical, and detail-oriented Program Officer to serve as the primary technical support to the Programs Director. While the Programs Director provides the strategic vision, leadership, and core ideas for the organization, the Program Officer is responsible for the technical formalization of these concepts.
The ideal candidate will excel at "putting ideas on paper"—transforming high-level strategies into structured program documents, logical frameworks, grant proposals, and analytical reports. You will be the bridge between visionary strategy and operational excellence.

Key Responsibilities

1. Program Design & Documentation (The "Technical Architect")

• Concept Formalization: Translate the Programs Director’s strategies and verbal ideas into formal project concept notes and full-scale program documents.
• Framework Development: Design Logical Frameworks (LogFrames), Theories of Change, and Work Breakdown Structures (WBS) for all upcoming initiatives.
• Proposal Writing: Assist in drafting and refining technical proposals for donors, ensuring all organizational "missing gaps" in documentation are filled professionally.
• Standardization: Create templates and standardized operating procedures (SOPs) for program implementation.

2. Analytical Monitoring & Evaluation (M&E)

• Indicator Design: Define Key Performance Indicators (KPIs) that align with the Director’s goals to measure program success accurately.
• Data Analysis: Analyze field data and project outcomes to provide the Director with actionable insights and "the story behind the numbers."
• Technical Reporting: Produce sophisticated monthly, quarterly, and annual impact reports that meet international donor standards.

3. Operational Planning & Budgeting

• Operationalizing Strategy: Convert broad annual plans into detailed monthly/weekly execution plans for field teams.
• Technical Budgeting: Collaborate with the Director to align program activities with cost-effective budgets, ensuring financial projections match project logic.
• Compliance Oversight: Ensure all drafted programs adhere to local statutory requirements and specific donor compliance mandates.

4. Strategic Support & Coordination

• Briefing the Director: Regularly brief the Programs Director on project health, identifying potential bottlenecks before they occur.
• Team Technical Lead: Act as a resource for Project Officers and volunteers, providing them with the "paperwork" and structures they need to succeed in the field.
• Stakeholder Synthesis: Prepare presentation decks and briefing papers for the Director to use in high-level stakeholder and donor meetings.

Required Qualifications & Specialty Skills

• Education: Bachelor’s degree in Project Management, Development Studies, Statistics, Social Sciences, or a related field.
• Writing Excellence: Exceptional ability to write professional program documents, including the ability to visualize data and concepts.
• Analytical Rigor: Proficiency in M&E frameworks and the ability to conduct qualitative and quantitative analysis.
• Software Proficiency: Advanced skills in Microsoft Word, Excel (for budgeting/data), and project management tools (e.g., MS Project).
• Experience: At least 2–3 years of experience in a role that required significant "behind-the-scenes" program design or grant writing.

Core Competencies for this Specific Role

• Synthesizing Logic: The ability to listen to a vision and immediately see the steps required to make it a reality on paper.
• Attention to Detail: A "perfectionist" approach to documentation and reporting.
• Adaptability: Ability to report to a visionary leader and provide the technical "anchor" to ensure ideas are sustainable and measurable.

Minimum Hours per Week:

10+ hours per week

Duration:

6+ months

We are currently looking for a personal assistant to the charity's chair person.

Responsibilities typically include: 

· Acting as a first point of contact for enquiries: (email/calendar management and managing diaries 

· Typing, compiling, and preparing reports, presentations, and correspondence. 

· Miscellaneous tasks to support the Chair

· Forming a relationship with our clients as they are part of the community. 

Essential skills for this role are: 

· Organisation skills: The ability to prioritise tasks, manage time, and keep track of deadlines is crucial.  

· Communication skills: should be able to communicate effectively in writing. 

· Attention to detail: the ability to pick up on small details can prevent costly mistakes from occurring. 

· Problem-solving skills: the ability to identify and resolve problems quickly and efficiently.  

This is an exciting opportunity to contribute to a worthy cause. The organisation has a warm and friendly atmosphere and will be extremely rewarding for the candidate. 

The Willats Trust is a grant-making, cross-denominational Christian charity with a vision to see our estates and most deprived communities around the UK transformed by the love of Jesus.

Our mission is to fund relational evangelism through local expressions of church, by working with like-hearted partners to share the good news of Jesus in the areas of greatest deprivation across the UK.

Since our establishment in 1858, sharing the Gospel in these communities has always been our priority. Thanks to the generosity of Mr Willats, who gifted a significant property portfolio to the charity at its inception, we have been able to use funds generated from this property portfolio to finance grant-making to support evangelists, church planters, or other activities related to evangelism and making disciples in the top 20% areas of deprivation across the UK.

Following a strategic review in 2025, we have an ambition to more than double the amount we award in grants from £500,000 to £1m a year. Over the next ten years, we want to see more thriving Jesus-centric churches planted in our areas of greatest deprivation and led by people who look like the communities they are serving. This means part of our grant-making supports immediate tactical needs, but part of our grant-making also seeks to influence the underlying factors which will enable the long-term fulfilment of our vision.  

We believe the kingdom of God works best when we all bring what is in our hand and let God do the multiplication. Our posture is to come alongside like-hearted partners who share the same vision and work together in partnership to support and equip those God has called to these communities.

We are seeking to make two Trustee appointments. Individuals who bring expertise in one or more of the following areas:

- Mission-related: someone with lived experience of planting, leading or supporting Jesus-centric churches in communities experiencing significant deprivation. You will probably also carry a sense of calling that is bigger than a single geographic area and will be able help us think strategically about how we use our resources to contribute to increased church planting and evangelism in our areas of greatest deprivation, alongside others, over the next decade and bring deep relationships with others already serving in this space.

- Commercial property: someone with professional property expertise relating to exiting portfolios of residential and non-purpose-built HMO properties, or property development, who can advise on asset optimisation and property exits over the coming years, which will enable us to give more money away.

- Legal, financial or HR: individuals with strategic leadership skills and a passion to see resources deployed for Kingdom-purpose.

The time commitment required of a Trustee is usually likely to equate to approximately 6-8 days per year.

It’s a crucial and exciting time in the history and further development of The Willats Trust. By being a Trustee you will be able to make a difference across the UK and get to have a ringside seat to see what God is doing, as we know his heart is always for the most overlooked and forgotten. We are full of expectancy for what God is going to do in this current season and want to play our small part in this, alongside others.

We appreciate the rich diversity of our Trustees and Staff and seek to create a culture where everyone develops and fulfils their potential. We recognise the immense value of different perspectives brought by those with varied backgrounds, characteristics and experiences. We particularly welcome applications from under-represented sections of the community (specifically in our context, women, individuals of Global Majority Heritage and those from non-Anglican church worshipping backgrounds).

Please note that this role has an Occupational Requirement to be a committed Christian as permitted under Schedule 9, Part 1, of the Equality Act 2010.

Closing date: 12 noon BST on Friday 8th May 2026.

This position is a Trustee role, sitting on and managing Hidayah's Board of Trustees. The Chair of Hidayah provides strategic leadership to Hidayah, ensuring the organization remains aligned with its mission to support and advocate for LGBTQ+ Muslims. The Chair will guide the Board of Trustees in effective governance and act as an ambassador for the charity within both the Muslim and LGBTQ+ communities.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

Leadership and Governance:

· Provide leadership to the Board, ensuring that Trustees fulfil their duties and responsibilities for the effective governance of the charity.

· Oversee the Board of Trustees’ operation, ensuring its members work collaboratively and effectively.

· Ensure the charity complies with its constitution, governing documents, charity law, and other relevant legislation/regulations.

Strategy and Planning:

· Lead the development and implementation of the charity’s annual strategic plan, ensuring alignment with the needs of LGBTQ+ Muslims.

· Liaise with the Secretary in writing the annual report outlining Hidayah’s impact and achievements

· Work with the Board of Trustees to ensure that strategic objectives are effectively executed and serve the community

· Liaising with the HR & Recruitment Trustee regarding a portfolio of policies to ensure the smooth running of Hidayah

Risk Management:

· Ensure appropriate risk management policies and procedures are in place and adhered to.

· Regularly review and address potential risks to the charity’s operations and reputation.

Board of Trustees Management:

· Chair monthly Board meetings effectively, ensuring decisions are taken in a timely manner and that actions are followed up.

· Facilitate a positive and inclusive Board culture where diverse viewpoints are encouraged and respected.

· Manage all Trustees at Hidayah

Advocacy and Representation:

· Act as an ambassador for the charity, promoting its work within both the Muslim and LGBTQ+ communities and to a wider audience.

· Represent the charity at key events, meetings, and functions, and develop relationships with key stakeholders and partners.

Financial Oversight:

· Oversee the charity’s financial health, ensuring it operates within its means and maintains proper financial control and accountability.

· Work with the Treasurer and the finance team to ensure the Board of Trustees receives accurate and timely financial information.

· Act as a signatory for Hidayah’s bank account and financial operations.

· To seek out partnerships, sponsors and endorsements from individuals and organisations.

What do we expect from the Chair of Hidayah?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· Demonstrable experience in a leadership role within a charity, non-profit, or similar organization.

· Strong understanding of governance best practices and charity law.

· Excellent communication and interpersonal skills, with the ability to foster a collaborative and inclusive culture.

· Strategic thinker with the ability to translate vision into actionable plans.

· Strong financial acumen and experience overseeing budgets and financial planning.

· Passion for the charity’s mission and commitment to its values, with a deep understanding of the challenges faced by LGBTQ+ Muslims.

Desirable:

· Previous experience as a Chair or in a senior non-executive role.

· Experience in fundraising and development activities.

· Established network within the Muslim and LGBTQ+ communities and among relevant stakeholders.

Terms of Appointment:

· The Chair will be appointed for an initial term of 3 years, which may be renewed for a further term(s).

· This is a voluntary position; however, expenses incurred in fulfilling the role will be reimbursed as approved by the Board of Trustees in line with Hidayah’s policies.

All volunteers are expected to join Hidayah's Membership and Hidayah Discord server, read all Hidayah policies read, understand and agree with the constitution of Hidayah (available on our website).

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

How much commitment is required?

The hours are flexible around your schedule. All Trustees volunteers are expected to:

· Attend monthly meetings to update on tasks, progress etc.

· Aim to attend all other planning meetings as necessary

· Attend Hidayah events where geographically possible

· Add to and maintain the administration of our file-sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms

· Check and respond to emails in a timely manner

· Contribute to the communications group (via Discord) and stay up to date with Hidayah developments

· Keep up to date with Hidayah communication and organisational developments