Information volunteer roles

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

We are looking to run a volunteering selection session on:

• Interviews to be held in Staverton, Gloucestershire or via Teams - 01/07/2026

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - The welcome event will be at our hub at Stavertonn, Gloucestershire
• Training for role - Details of course including dates, time & venue will be shared, schedule set by Community of Practice

Closing date for these opportunities is: 30/06/2026

To apply for this opportunity please follow the link below:

Volunteer Opportunity: Social Media Lead

Are you a creative thinker with a passion for digital storytelling and leading online engagement? We’re looking for a Volunteer Social Media Lead to take ownership of our social media presence and guide our online strategy.

Role Overview:
As the Social Media Lead, you will oversee the planning, creation, and delivery of content across our social platforms. You’ll lead a small team (if applicable), shape our digital voice, and ensure our messaging effectively engages and grows our audience.

Key Responsibilities:

• Develop and implement a social media strategy aligned with organisational goals

• Oversee content planning, creation, and scheduling across platforms

• Lead and support Social Media Officers or volunteers

• Ensure consistency in tone, branding, and messaging

• Monitor engagement, analytics, and performance metrics

• Identify trends and opportunities to grow audience reach

• Coordinate promotion of events, campaigns, and key updates

What We’re Looking For:

• Strong understanding of social media platforms and trends

• Excellent written communication and creative skills

• Experience managing or leading social media accounts (preferred)

• Ability to analyse performance data and adjust strategies

• Leadership or team coordination skills

• Proactive, organised, and able to work independently

What You’ll Gain:

• Leadership experience in digital marketing and communications

• Opportunity to shape and grow an organisation’s online presence

• Development of strategic thinking and analytical skills

• Enhanced CV with hands-on leadership experience

• A chance to make a meaningful impact through digital engagement

Time Commitment:
Flexible, with regular weekly involvement and additional time during campaigns.

Location:
REMOTE - UK ONLY

Take the lead in telling our story and building a strong, engaged online community.

Help us build the digital home for the UK’s first purpose-driven travel social enterprise! Use your SEO and web expertise as a sustainable engine to fund massive, measurable global social impact.

About Us
We are innovators, not just traditional philanthropists. We believe that creating self-sustaining funding models is the most effective way to support vulnerable communities, which is why we use the power of global travel as a purpose-driven engine for measurable good.

We operate a unique, dual-impact framework: an inclusive empowerment hub for ethical tourism advocates, and our flagship digital platform. What makes us radically different is our legal structure. 100% of our organisation's retained surplus is legally asset-locked to our social mission. Every journey facilitated through our network actively funds our 'Four Pillars of Change' directly in developing destinations, such as our flagship 'Made From The Mekong' project.

The Role
We operate with the sharpness of a digital startup, and our web presence is our most vital asset. We are seeking a highly strategic Web & SEO Lead to spearhead the organic growth of our brand. You will be responsible for:

• Platform Performance & Growth: Taking charge of the SEO strategy for our flagship digital storefront, ensuring our travel resources and packages rank highly on search engines.
   

• AI-Enhanced Visibility: Utilizing cutting-edge enterprise AI tools to scale metadata, technical SEO, and organic reach.
   

• Network Digital Support: Creating UX and SEO best-practice playbooks to empower our UK-wide network of independent ambassadors as they build their own digital presence to advocate for our mission.
   

• Analytics & Impact Strategy: Monitoring traffic and conversion data to ensure our 'Digital Arm' is successfully generating the resources required to fund our global projects.
   

Why Join Us?
We respect that our volunteers are high-level professionals. By joining Yule Travel Group CIC, you gain:

• Strategic Autonomy: You won’t be handed a list of mundane tasks. You will be given a blank canvas to build, lead, and execute enterprise-grade technical strategies.
   

• Measurable Global Impact: Your technical work doesn’t just raise awareness; it generates the funding that builds schools and supports micro-finance.
   

• Innovation-First Experience: You will gain hands-on experience utilizing powerful, paid enterprise AI marketing tools to scale your output.
   

• Ultimate Flexibility: We operate a 100% remote, asynchronous workspace. You complete your hours on your own schedule, from anywhere in the UK.
   

• A Prestige Portfolio Piece: Coming in at the ground floor of a pioneering social enterprise is a uniquely powerful case study for any professional portfolio."

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Over a million children in the UK have no contact whatsoever with one of their parents after separation. This can lead to far-reaching physical and emotional problems, with issues including antisocial behaviour, distress and unhappiness.

If you are passionate about child welfare and would like to make an impact, could this role be for you?

We are seeking a committed and strategic Chair of Trustees to lead our excellent Board of Trustees and ensure our Child Contact Centre remains safe, sustainable and child-centred.

Our centre provides a safe, friendly and neutral space where children from separated families can spend time with the non-resident parent and, in some cases, grandparents.

About the Role

The Chair will:

• Lead and develop an effective Board of Trustees
• Ensure safeguarding and child welfare remain paramount
• Provide strategic oversight
• Support and work with the Centre Co-ordinator without micromanaging

We are looking for someone with:

• Strong leadership skills
• Emotional intelligence
• Sound judgement and integrity
• Excellent communication and relationship-building skills
• The ability to handle complaints or reputational issues
• A calm disposition during a possible crisis
• The ability to act as an ambassador for the centre within the local community

Ideally, we feel this role would suit a retired person, possibly with a background in working with children in some capacity or with knowledge of child welfare. This is a rewarding opportunity to make a meaningful difference to children and families in our community.

Time Commitment

Board meetings are held quarterly, plus an AGM usually held in July.

There is also an expectation to attend fundraising events and make occasional visits to the centre.

For further information or to apply Please contact our Chair, Judith Russell

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.

Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives. 

Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time. 

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

If you are successful you will need to undertake induction & training for the role which will be provided, tbc.

Closing date for these opportunities is: 28/12/2026

To apply for this opportunity please follow the link below:

At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education. 

We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

If you are successful you will need to undertake induction & training for role at these dates:

• Welcome Event (Induction) - dates, times and location to be advised
• Training for role - dates, times and location to be advised

Closing date for these opportunities is: 30/04/2026

To apply for this opportunity please follow the link below:

Company Description

At Cransley Hospice Trust, we believe everyone deserves comfort, dignity, and compassionate care at the end of life. By raising vital funds and awareness, we support hospice services across North Northamptonshire, helping patients and their families when they need it most.

Our retail spaces are more than just shops, they are welcoming community hubs where every purchase makes a real difference to local people.

Role Description

We’re looking for friendly and enthusiastic Retail Shop Volunteers to join our Curated by Cransley store in Kettering. This is a fantastic opportunity to gain retail experience, meet new people, and contribute to a cause that truly matters. As a volunteer, you’ll play an important role in creating a positive shopping experience while helping to generate income that supports local hospice care.

Shop Duties

• Welcoming customers
• Accepting donated goods from customers
• Obtaining Gift Aid support from customers donating goods
• Using the till and handling money in accordance with set procedures.
• Sorting and hanging of donated stock
• Steaming of clothes (after appropriate training)
• Keeping all areas clean, tidy and clear
• Taking rubbish to bins in close vicinity
• Helping with shop displays

We are hosting two open information days for anyone interested in volunteering with Cransley Hopsice Trust. These events will be held on Tuesday 12th May, 9:30am-12pm and Thursday 14th May, 3pm-6pm at our Trust Offices:

 John Notley Building, St Mary's Hospital, London Rd, Kettering, NN15 7PW

We would love to see you there!

Cransley Hospice Trust is committed to equal opportunities principles and practice. All volunteers, in their particular roles and working collaboratively, will be expected to follow the principles of Cransley Hospice Trust as set out in the volunteer briefing document. All volunteers are expected to work within our policies and uphold the values that guide everything we do.

At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.

We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.

As a member of our network leadership team, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.

We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.

Volunteers would be expected to attend training for the role both online and in person, to attend regularly network weekly meetings to enable them to keep their skills up to date.

If you are successful you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.

• Closing date for these opportunities is:01/06/2026
• Inductions and training or this role will need take to place - Interview Training specific for role in relation to community engagement and First aid awareness training. St John online systems Fundraising First Aid Awareness training. Demonstrators training if required.
• Local enrolment TBC on successful appointment.

We’re seeking friendly, reliable individuals aged 18 or over who want to make a difference in their community by helping their local Oxfam shop to stay open for as long possible. We need people to open and close the shop, and ensure volunteers know what tasks to undertake so the shop can run smoothly.

No prior experience is needed, as we provide full training. If you’re open to learning, enjoy working with others, and have a passion for helping people, you’ll fit right in!

You have the time to become a volunteer in your community; you might be looking for work experience, the opportunity to meet new people, or keep active.

By volunteering with us in one of our amazing retail spaces you will be raising essential funds for Oxfam – all whilst learning new skills and meeting some incredible people.

What you will be doing

• Undertaking shop related tasks agreed with the Manager, for example:
• Opening or closing the shop.
• Ensuring that the shop is ready to trade or cashing up at the end of trade
• Allocating tasks to members of the volunteer team.
• Selecting, sorting, and pricing donated stock.
• Chatting to customers, giving great service on the till.
• Researching valuable and vintage stock.
• Visual merchandising: creating eye-catching window and in-store displays.
• Photographing and listing items for the online shop.
• This role may include occasionally lifting boxes. We prioritise a safe working environment and provide comprehensive health and safety training to all volunteers.

The skills you need

• We ask that you are reliable and on time for your volunteering
• Full training and support is given for this role - no prior experience is required
• Happy to be part of a team and collaborate effectively with others
• Confident communicator

What's in it for you

• Some lunch and travel costs paid (speak to the Manager first to understand what is covered)
• Access to training and development
• Grow your confidence and meet new people
• Flexible volunteering schedules that fit your lifestyle
• Free confidential support by the Retail Trust
• Possible references for future employers

Volunteer Content Creator
Guardian Light Foundation (GLF) & Guardian Light Enterprises Ltd (GLE)

Role Type: Volunteer
Location: Remote / Flexible
Reports to: Board Of Director - Marketing & Communications Lead

About Us

Guardian Light Foundation (GLF) is a mission-driven charity supporting vulnerable and homeless children who have experienced abuse and hardship. Guardian Light Enterprises Ltd (GLE) supports this mission through sustainable initiatives and services.

Role Purpose

We are seeking a creative and committed Volunteer Content Creator to help raise awareness, engage our audience, and grow our online presence across both GLF and GLE platforms.

Key Responsibilities

• Create engaging content for social media (posts, captions, short videos, graphics)

• Support content planning in line with campaigns and key messages

• Share impactful stories (while maintaining confidentiality and safeguarding standards)

• Assist in growing audience engagement across platforms (e.g. Instagram, TikTok, LinkedIn)

• Maintain a consistent tone and brand voice

• Work collaboratively with the marketing team

Skills & Experience

• Strong creativity and attention to detail

• Basic experience with content creation tools (e.g. Canva, CapCut, or similar)

• Good written communication skills

• Understanding of social media platforms and trends

• Passion for making a positive impact

Safeguarding & Compliance

• Must adhere to safeguarding and confidentiality policies

• An Enhanced DBS check may be required

What You’ll Gain

• Valuable experience in marketing and content creation

• Opportunity to build a professional portfolio

• Be part of a meaningful cause making real impact

• Flexible, remote volunteering

How to Apply

Please submit a short introduction and any examples of your work (if available).

Join us in giving a voice to those who need it most.

Who are we: 
We are Buttons & Bubbles CIC. We are dedicated to increasing inclusion and representation across society for disabled families. We take a positive and proactive disability and illness. We don't conform to society's and the media's view that disability is awful, and you have no quality of life. Although we fully acknowledge it gives rise to come of the most heartbreaking and challenging times you will ever face. We ask everyone who joins Buttons & Bubbles to embrace this perspective. If you don't agree with it, then sadly we're not the right organisation for you. 

About the role: 
 
We are looking for people to join our communications team. Helping with a variety of tasks from social media scheduling to posting job adverts to helping create policies.  

Our values: 

We embrace disability and neurodiversity; it makes us a stronger and more brilliant team. No robots at Buttons & Bubbles, thank you! 

What are we looking for? 

We are looking for a few individuals who may have the following skills and experience. Don't worry if you haven’t as full training will be provided.

Skillset; 

• Communication skills  

• Editing cntent  

• Scheduling content  

• Knowledge of admin programs including spreadsheets and outlook 

• Organised  

• Adaptable  

• Willing to learn and develop  

• An individual with a creative mindset 

• Thrill of building an online community. 

• Have a basic DBS check

• Positive attitude towards disability or illness 

Benefits of joining Buttons & Bubbles C.I.C:  

• Gaining valuable experience. 

• Improving your confidence 

• Allows you to explore potentially different areas of interest. 

Benefits of volunteering with us:  

• Making a difference to the community 

• Makes a positive impact on people 

• Develop your current skill set and gain new skills. 

• Displays your level of commitment to future employers. 

• Displays your ability to balance and schedule your time effectively when seeking future 

• Employment opportunities

RC Archdiocese of Southwark
Lay Trustee Appointments
Unremunerated

The Roman Catholic Archdiocese of Southwark covers the geographical area of the whole of London south of the Thames, all of Kent and the eastern parts of Surrey.  With currently 180 parishes, 171 schools and 450 employees it is one of the largest dioceses in the UK.

The Diocese Charitable Incorporated Organisation (CIO) is run by a Board of Trustees, who are responsible for determining the strategic direction of the Diocese, management of the assets, the smooth running of the day-to-day administration and the legal discharge of its responsibilities.

The role of a Lay Trustee is about helping the Archdiocese achieve its ambitious vision for evangelisation and leading people to Christ, while especially promoting our diverse and vibrant communities. The Archdiocese is seeking to secure a range of skills and expertise in the appointments, which include legal, property or safeguarding. Experience within the education sector may be helpful.

In addition to the general duties and responsibilities outlined by the Charity Commission of England and Wales, Lay and Clerical Trustees collaborate to help shape the strategic vision of the charity and work closely with the Chief Operating Officer and his team focussed on key functions including education, fundraising and property management.

This will mostly be achieved through attendance at the Trustee meetings, which take place at least once a quarter. There is a minimum requirement of three meetings a year, with additional meetings for the first year.

Lay Trustees must be practicing Catholics, but they do not have to be Southwark Archdiocese parishioners.

How to apply

Application is by way of CV initially followed by a Supporting Statement, which should concentrate on motivation, credentials, experience and knowledge and be around 1,000 words max.

Expressions of interest and applications will be reviewed and progressed on a rolling basis.

Candidates taken forward to interview will be required to complete a formal declaration of eligibility to become a Trustee.

Every effort will be made to facilitate an informal visit to the Archdiocese Offices and the opportunity to meet with the Financial Secretary prior to formal interview.

Welcome and Reception Support Volunteer

Bilingual / Multilingual

As a Welcome and Reception support volunteer, you will be an invaluable part of the Manchester Hub team, supporting the hub to deliver vital frontline services. You'll be the first point of contact for clients and visitors, assisting the administration team with reception duties, and supporting the operation of the Shelter office in their day-to-day business 

You’ll act as the first point of contact for our clients, help to understand their needs and help them access necessary support through the duty or appointment services. Being a positive presence in hubs to ensure visitors feel comfortable and welcomed.

This role is an opportunity to make a real difference to the individuals we support. You’ll be developing your own knowledge and skills to support local people with a range of housing issues as well as providing practical support with form filling and providing a friendly, listening ear. You will gain experience of volunteering within a recognised national housing charity, while supporting your local community. 

Suggested Involvement: Approximately one day per week (can be more & can be flexible around your commitments) 

Availability: This volunteering opportunity will take place within our working hours, Monday-Friday, 9am – 5pm 

Location: Shelter Manchester Hub, Unit 3, Great North Tower, 5 Watson St, Manchester M3 4EE 

Supervised by: Office Administrator

__________________________________________________________________________________________________

Why volunteer with Shelter? 

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now.

As a Welcome and Reception Support Volunteer, you’ll be supporting the day-to-day work of Shelter’s housing advisors as they provide advice, support and guidance to the people visiting the Manchester Hub. 

Volunteers are essential to Shelter’s mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experience our volunteers bring to Shelter are valued as much as their contribution through volunteering. 

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity. 

Main Tasks include 

• Cover reception and greeting people who come to the office. 

• Communicating with clients via phone and email to share updates on their case and to gather information. 

• Assisting clients with form filling, paperwork and applications around housing and benefits. 

• Supporting clients with digital skills, for example navigating online systems and forms. 

• Signposting clients to relevant services and providing useful information. 

• General administrative tasks (e.g. minute-taking, photocopying, scanning, and filing). 

Skills and experience required 

• Fluent in English and one of the following languages: Urdu, Arabic, Tigrinya, Kurdish Sorani 

• Excellent communication skills and the ability to understand the needs of our clients 

• Interest in social welfare law, e.g. housing; welfare benefits; debt; community care 

• The ability to work as part of a team and value and communicate effectively with others

• Confident using Microsoft Office, including Outlook, Excel and PDF documents to a good standard 

• Willingness to follow Shelter’s policies, including volunteering, health & safety, equality & diversity, confidentiality & data protection 

To enable you take part in this opportunity Shelter will

• Provide a volunteer pack including a Handbook and all Policies and Procedures. 

• Provide an induction into your role.  

• Provide access to our learning on data protection, safeguarding and screen wellness as well as other appropriate role specific training. 

• Reimburse “out of pocket” expenses in line with Shelter’s volunteer expenses policy. 

Benefits of Volunteering with Shelter 

• Supporting Shelter in our fight against bad housing and homelessness. 

• Gain valuable work experience and enhance your CV. 

• Meet new people and be part of a great team. 

• Build your confidence and develop transferable skills. 

Next steps 

Please complete an online application for this role.

Shortlisted applicants will then be invited to a recruitment conversation to discuss the role further. 

Please note, upon offer of role, you will be asked to declare any unspent convictions and undergo a basic DBS check. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information. 

This is a voluntary position that supports the work of our services and is not replacing the work of a paid member of staff. This role profile does not form part of any contract of employment.