Insight volunteer roles

ABOUT THIS OPPORTUNITY

The Community Food Hub at Children With Voices runs because of people like you.

This is our entry-level food co-op role — no experience needed, no qualifications required, just a willingness to roll up your sleeves and be part of something that genuinely feeds and supports Hackney families.

You'll be working alongside a warm, welcoming team in our co-op space, helping to make sure that every family who comes through our doors leaves with what they need and feels respected and valued.

WHAT YOU'LL BE DOING

• Sort and organise food donations as they come in

• Pack food parcels for families with care and accuracy

• Help set up and pack down the co-op space before and after sessions

• Welcome community members as they arrive and make them feel at home

• Assist with basic stock checks and flagging when items are running low

• Keep the co-op floor clean, tidy, and well-organised throughout the session

• Follow all food hygiene and health and safety guidelines at all times

WHAT YOU'LL BRING

ESSENTIAL

• Friendly, warm, and non-judgemental towards all families

• Willing to get stuck in with practical, hands-on tasks

• Reliable — families and the team count on volunteers showing up

• Basic awareness of food hygiene (or willingness to complete a short online course)

• Respectful and kind in all interactions with families and team members

HELPFUL BUT NOT ESSENTIAL

• Any previous experience volunteering at a food bank, community kitchen, or similar setting

• A food hygiene certificate (Level 1 or 2) — though not required

• Additional languages spoken (Hackney is a wonderfully diverse community!)

• Experience working or volunteering with families or in a community setting

WHAT YOU'LL GAIN

• The reward of making a direct, immediate difference to families in Hackney every week

• Support to obtain a food hygiene certificate

• A professional reference from our team

• A genuine insight into grassroots community food provision

• A welcoming team and a space where your contribution truly matters

Join our Client Services Governance Committee as a co-opted member

At Crisis we are privileged to support people out of homelessness and campaign for the changes needed to solve it altogether, whether through direct services or our leading-edge research and influencing work in England, Scotland, and Wales.

As we embark on the delivery of our new 10-year strategy, we are looking for a new co-opted member that can and add to the skills of a high-performing sub-committee of our Board of Trustees.

This is an excellent opportunity to contribute your expertise; by providing strategic insight and guidance on the safe, inclusive, equitable and impactful services we provide our members to help them out of homelessness.

We are looking for people that:

· Care deeply about improving systems and services and ending homelessness

· Have skills and experience in service delivery and/or service design

· Communicate clearly and can work well with others — including trustees, staff and members

If this sounds like you, we look forward to hearing from you.  You do not need previous board experience. We will support you to develop the skills and confidence needed for the role.

What matters most is your commitment, your perspective, and your willingness to help us make good decisions.

To apply, please submit any of the following:

· A short expression of interest (max. 500 words) explaining why you want to join and what skills you bring (with or without current CV)

Or

· Audio/video format application (max. 3-4 minutes)

To understand more about the role, please get in touch if you would like an informal conversation beforehand.

Applications should be submited via email by Thursday 25 June 2026.

Shortlisted candidate will be invited to an informal group discussion/scenario situation with Chair of the Committee, Executive Director of Client Services, and an Expert by Experience, which will take place on Thursday 2 July, online.

Formal appointment will then be made by the Crisis Board in July with the first Committee meeting in August 2026.

About Us

Crisis is here to end homelessness for good. Over the next ten years, our aim is to:

1. We’ll campaign across England, Scotland, and Wales to push for the policies needed to end homelessness. We’ll also challenge unfair treatment and harmful stereotypes about people who are homeless.

2. We’ll open a network of Crisis Centres across the UK. Each Centre will offer high‑quality support to people who need it and create a plan to end homelessness in the local area. We’ll also provide more than 1,000 homes for our members by launching a new housing company that shows how giving people a stable home first can end homelessness.

3. We’ll bring people from all over Britain together to help—landlords, employers, teachers, healthcare workers, and anyone else who wants to make a difference. Everyone has a role to play in ending homelessness

About the Client Services Governance Committee:

· The committee is made up of 3x Trustees and an Expert by Experience who has previous lived experience of homelessness; there is currently no member involvement on the committee

· Makes sure Crisis’ services are delivered safely, professionally, and to a high standard, and giving the Board confidence that this is happening.

· Oversees safeguarding across all Client Services, and helping to build a culture where safety, awareness, and the wellbeing of everyone who comes into contact with Crisis, are top priorities.

· Provides a space to review and challenge how Client Services are governed — including how incidents and complaints are handled.

About the Role of co-opted member:

• Reporting to: Chair of Committee 
• Term: 3 years, with potential for re-appointment for a second term
• Commitment: Attending and actively taking part in the Client Services Governance Committee meetings — usually five times a year and typically held online.
• Remuneration: Reimbursement of travel, childcare and other agreed costs (although co-optee roles are voluntary and generally unpaid)

Purpose of the role:

· To work collaboratively with trustees, senior leadership and Experts by Experience to strengthen the impact of Crisis services

· To help guide the big decisions about member services and ensuring members have safe, positive experiences — keeping Crisis focused on its mission to end homelessness.

· To support the committee in understanding how well Crisis’ services are working and helping to make sure standards and legal requirements are consistently met.

· To review reports about risks, complaints, incidents, and safeguarding issues that affect members.

· To oversee the delivery of impactful and effective tenancy support for Crisis’ new work in housing supply and the development of Crisis Centres.

· To offer insight into what good member support looks like, sharing perspectives on member experiences, and highlighting best practice to inform decisions.

Person Specification:

· Experience in design and best practice in delivery of services to disadvantaged groups

· Excellent communication and collaboration skills, with the ability to work effectively with trustees, staff, and external stakeholders

· Someone who can take part in respectful discussions, ask thoughtful questions and help us make balanced decisions as part of a team

· A commitment to get to know Crisis, including our mission, values and aims, prepare for and attend meetings, engage and contribute

· Awareness of charity governance or a willingness to learn more

The personal styles and behaviours that work best for Crisis:

· Our Board and committees are friendly and supportive, and we are looking for people who listen actively and respect different opinions

· We need people who can ask tough questions, solve problems and make decisions based on evidence

· You should believe that homelessness can be ended and be ready to challenge the idea that it’s something we just have to accept

· You’ll be committed to equity, diversity and inclusion, and help make sure these values are embedded in our culture and in everything Crisis does

· You’ll set a positive example through your behaviour, your values, and the way you work with others

A

s a Meet and Greet Volunteer, you'll help create a warm, welcoming environment for people using our services. Offer a friendly chat, a listening ear, and support to help people feel valued, connected, and less alone. If you're empathetic and approachable, we'd love to hear from you.

What you will be doing

Greeting visitors, providing a safe and friendly environment, and “checking in and chatting” with service users.

Offering beverages to our visitors while maintaining cleanliness in the kitchen and service areas.

Provide emotional support, active listening, and mental health assistance to individuals in distress.

Ensure the environment is safe, maintain accurate records and adhere to safeguarding, food hygiene and GDPR

The skills you need

Strong communication and interpersonal skills, a non-judgmental attitude, and the ability to listen.

Able to create a welcoming and inclusive setting that encourages involvement and openness.

Approachable, respectful, and supportive with the ability to remain calm in interactions while demonstrating an empathetic and person-centred approach.

What's in it for you

Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications

Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!

Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

Our groups and courses can be run online or in-person in your local area.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

Get involved today and join our amazing team of volunteers who are offering a lifeline to some of the most isolated people across London and the southeast. The digital world has changed at such a fast-paced leaving many feeling disconnected due to the lack of technical ability and knowledge. Help people to stay connected, improve their financial health, employability, and learn how to access much needed services and resources online! We’d love to find a resident in Haringey, but this is not essential for the role.

What you will be doing

• Supporting people to gain digital skills and knowledge on a computer, tablet and smart phone via one to one or in small group sessions
• Supporting people to use digital apps, emails, search the internet, online shopping and set up online accounts
• Supporting people to learn the skills to keep in touch with family and friends, such a video call and messaging
• Support individuals to agree and aspire on the steps/ goals they would like to achieve in the sessions
• Lead on the logistics and organisation of the sessions alongside the staff team
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• Confident using digital skills
• Willingness and interest in facilitating one to one and group session on basic digital skills
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Volunteer Project & Outreach Assistant (Youth & Community Development)Help shape opportunities for young people in London while gaining hands-on experience in fundraising, outreach, and project delivery.

Skills Development Training (SDT) is a London-based organisation dedicated to empowering young people through creative, educational, and wellbeing-focused programmes. We are looking for a proactive and passionate Volunteer Project & Outreach Assistant to work closely with our Director and support the growth and delivery of our community initiatives.

This is a flexible opportunity (1–2 days per week, remote and/or in-person) ideal for someone looking to gain practical experience in the charity sector, social enterprise, or community development.

What you’ll be doing

• Supporting outreach and engagement with young people, partners, and community organisations

• Assisting with fundraising activities, including research and identifying funding opportunities

• Helping to promote programmes and events (social media, email, and local outreach)

• Providing general administrative support (emails, documents, coordination)

• Contributing ideas to grow the organisation’s impact and visibility

• Assisting in the planning and delivery of workshops, events, or training sessions

What we’re looking for

• Strong interest in youth development, community work, or social impact

• Good communication and organisational skills

• Self-motivated and able to take initiative

• Basic digital skills (email, documents, social media)

• A positive, can-do attitude and willingness to learn

What you’ll gain

• Direct experience working with a grassroots organisation making real community impact

• Insight into fundraising, outreach, and project management

• Mentorship and support from an experienced Director

• Opportunity to build your CV and develop practical skills

• Potential pathway to future paid opportunities or references

We welcome applicants from all backgrounds, especially those passionate about supporting young people and making a difference in their communities

Are you passionate about helping women build their lives beyond crisis? We are recruiting for volunteers to support victims of Domestic Abuse on a 1 to 1 basis. This is a chance to empower other inspirational women by building their confidence and teaching them new Educational and employment skills in order to achieve their ambitions and goals. You will be supporting women and children to rebuild their lives free from fear!

What you will be doing

• To develop and promote a positive relationship with the service user through regular F2F meetings and phone calls, and facilitate their journey to achieve their goals that align with the aims of the Economic, Empowerment and Security Project.
• To support the service user in developing their educational and vocational aspirations, applying to university, translating previously held qualifications, helping with UCAS applications, researching relevant courses and colleges, helping with English and developing language skills OR/AND,
• To support the service user in developing their career goals and employment skills, including CV building, interviewing skills, work experience and job search.
• To encourage the service user to attend Economic, Empowerment and Security events ran by Hestia’s volunteering team.
• To encourage the service user to engage in further external and internal educational training and activities and supporting them in doing so.
• Manage appropriate boundaries

The skills you need

• Compassionate, caring and patient nature
• Ability to maintain confidentiality
• Knowledge on educational opportunities in the UK, where to look, what is available.
• Knowledge on useful employment and job search skills
• Good communication skills

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Get involved today and join our amazing team of volunteers who are offering a lifeline to some of the most isolated people across London and the southeast. The digital world has changed at such a fast-paced leaving many feeling disconnected due to the lack of technical ability and knowledge. Help people to stay connected, improve their financial health, employability, and learn how to access much needed services and resources online! We’d love to find a resident in Haringey, but this is not essential for the role.

What you will be doing

• Supporting people to gain digital skills and knowledge on a computer, tablet and smart phone via one to one or in small group sessions
• Supporting people to use digital apps, emails, search the internet, online shopping and set up online accounts
• Supporting people to learn the skills to keep in touch with family and friends, such a video call and messaging
• Support individuals to agree and aspire on the steps/ goals they would like to achieve in the sessions
• Lead on the logistics and organisation of the sessions alongside the staff team
• Keep a record of attendees, provide feedback, and report any concerns to the staff team

The skills you need

• Confident using digital skills
• Willingness and interest in facilitating one to one and group session on basic digital skills
• Good communication skills
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Calm and patient approach

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.

Location: Remote 
Type: Freelance with potential to grow

We are looking for a creative and strategic Social Media Manager to join our team and support the growth of an exciting lifestyle and wellness brand. This is a unique opportunity to play a pivotal role in building and managing the digital presence of a brand that blends health, wellness, community, and lifestyle.

What You’ll Do

• Develop and implement a results-driven social media strategy across platforms (Instagram, TikTok, Facebook, LinkedIn, Pinterest)

• Create engaging, on-brand content (graphics, captions, reels, stories) to drive awareness, engagement, and conversions

• Manage content calendars, ensuring consistent posting and alignment with campaigns

• Monitor analytics and deliver insights to continuously improve performance

• Engage with the community — responding to comments, messages, and building relationships with followers and influencers

• Stay up to date with trends in wellness, lifestyle, and digital media to keep the brand relevant and ahead of the curve

What We’re Looking For

• Proven experience in social media management (agency or brand side)

• Strong understanding of wellness, lifestyle, and community-driven content

• Proficiency with tools such as Canva, Meta Business Suite, Later/Buffer, or similar

• Excellent copywriting skills and a good eye for design and brand storytelling

• Ability to analyse metrics and translate them into actionable strategies

• Creative thinker, highly organised, and able to work independently

Nice to Have

• Experience with influencer outreach and partnerships

• Paid ads management (Meta, TikTok, Google)

• Interest in health, wellness, or lifestyle sectors

Why Join Us?

You’ll be joining a dynamic team at an exciting time of growth, with the chance to make a real impact in shaping the voice and presence of a wellness brand that is gaining traction in both the UK and US markets. This is not just about managing social media — it’s about being part of a mission-driven movement that inspires healthier, more abundant living.

Note : This is a voluntary position for women only under the provisions of the Equality Act (2010), Schedule 9, Part 1. Such positive recruitment action is justified whenever it is a proportionate means of achieving a legitimate aim.

Are you a member of the Methodist Church in Britain who is motivated by service, integrity and good stewardship?

Do you have the confidence to ask thoughtful questions, the wisdom to listen well, and the courage to offer constructive challenge in a spirit of faith?

We are seeking new members to join our Audit & Risk Assurance Committee (ARAC), a trusted and hard‑working body that plays a vital role in supporting strong governance and accountability in the Church. The Committee reports to the Connexional Council, the trustee body of the Methodist Church in Great Britain.

This is an opportunity to use your gifts in a new way, helping to safeguard the Church’s mission, resources and reputation for the benefit of current and future generations

About You

We are looking for people who bring personal qualities and ways of working as much as formal expertise. You are likely to:

• Be thoughtful, curious and discerning, with the ability to see the bigger picture as well as attend to important detail
• Have a strong sense of integrity and a commitment to transparency, accountability and good stewardship
• Be confident in offering constructive challenge, while remaining respectful, collaborative and supportive
• Act as a “critical friend”, combining independence of thought with loyalty to the Church and its mission
• Be able to listen carefully, weigh evidence, and exercise sound judgement, particularly in complex or sensitive matters
• Be comfortable working in a committee setting, valuing different perspectives and contributing positively to group decision‑making
• Share a commitment to equality, inclusion and the wellbeing of the whole Connexion

Alongside these attributes, we are particularly interested in people who either:

• Have a lived understanding of the day‑to‑day life of the Church (for example as a minister or lay person at church, circuit or district level);
• Bring insight into IT, digital, cyber security or AI‑related matters, helping the Committee to navigate emerging risks and opportunities in a fast‑changing environment, and/or
• Have a background in risk, finance or audit.

You do not need to be an expert in all areas. What matters most is your mindset, values and willingness to engage thoughtfully with complex governance issues.

Diversity and Inclusion

We warmly welcome expressions of interest from both lay and ordained members of the Methodist Church in Britain. Expressions of interest from people from ethnic minority backgrounds are especially welcome. All applications will be assessed on merit.

If you would like an informal conversation about the role, please email HR Team.

Closing date: 1 July 2026

Shortlisting date: 7 July 2026

Interview date: 14 July 2026 (in London)

As a Meet and Greet Volunteer, you'll help create a warm, welcoming environment for people using our services. Offer a friendly chat, a listening ear, and support to help people feel valued, connected, and less alone. If you're empathetic and approachable, we'd love to hear from you.

What you will be doing

Greeting visitors, providing a safe and friendly environment, and “checking in and chatting” with service users.

Offering beverages to our visitors while maintaining cleanliness in the kitchen and service areas.

Provide emotional support, active listening, and mental health assistance to individuals in distress.

Ensure the environment is safe, maintain accurate records and adhere to safeguarding, food hygiene and GDPR

The skills you need

Strong communication and interpersonal skills, a non-judgmental attitude, and the ability to listen.

Able to create a welcoming and inclusive setting that encourages involvement and openness.

Approachable, respectful, and supportive with the ability to remain calm in interactions while demonstrating an empathetic and person-centred approach.

What's in it for you

Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications

Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!

Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Job Title: Operations Assistant (Volunteer Role)

Location: London - Hybrid / Remote]
Contract Type: Volunteer (with potential to become a paid salaried role)
Hours: Flexible / Approx. 20 hours per week

About the Role

We are looking for a dedicated and detail-oriented Operations Assistant to support the CEO and Operations Manager in ensuring the smooth running of daily operations. This role will involve working at the heart of the organisation, contributing to both strategic projects and routine administrative tasks.

Initially offered as a voluntary position, this opportunity has the potential to evolve into a salaried role as the organisation continues to grow.

Key Responsibilities

• Provide day-to-day operational and administrative support to the CEO and Operations Manager.

• Assist with coordinating projects, ensuring deadlines are met and deliverables achieved.

• Maintain accurate records, systems, and documentation to support efficient workflows.

• Help track budgets, invoices, and expenses in coordination with the Operations Manager.

• Support meeting preparation, including agendas, minutes, and follow-up actions.

• Coordinate logistics for internal and external meetings, events, and travel.

• Liaise with stakeholders, suppliers, and partners in a professional and timely manner.

• Contribute ideas to improve processes and enhance organisational efficiency.

• Provide general administrative support as required across the organisation.

Skills & Qualities We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication abilities.

• A proactive, can-do attitude with the confidence to work alongside senior leadership.

• Competence with Microsoft Office Suite and/or collaboration tools (e.g., Google Workspace, project management platforms).

• Ability to prioritise tasks and manage time effectively.

• Flexible and adaptable, with a willingness to take on varied responsibilities.

• Previous experience in operations, administration, or project coordination is desirable but not essential.

What You’ll Gain

• Direct experience working with a CEO and Operations Manager.

• A unique insight into both the strategic and operational running of an organisation.

• Opportunities to develop skills in project coordination, administration, and process improvement.

• Flexibility to fit the role around other commitments.

• Clear potential for the role to develop into a permanent, paid position.

Additional Information

This is a volunteer role at the outset. We are committed to supporting your professional development, offering mentorship and opportunities to gain practical, hands-on experience. As the organisation grows, there is strong potential for this position to transition into a paid salaried role.

Join AkiOke and gain hands-on experience in community engagement while helping young adults with learning difficulties access inclusive music sessions.

AkiOke is a welcoming music club for young adults (18–30) with learning difficulties. Our sessions help build confidence, friendships and wellbeing through singing and music in a supportive environment.

 What you’ll be doing

This role is about helping AkiOke grow by reaching the right people:

• Research local SEND groups, organisations and attend events
• Help us connect with services such as Mencap, day centres and supported living providers
• Share information about AkiOke with local networks
• Support simple outreach activities (emails, messages, introductions)
• Identify opportunities to promote the club in the community

What’s in it for you

 Real experience in community outreach and engagement
 Insight into the SEND and charity sector
 Strong experience for CVs (especially social care, community work, psychology, or charity roles)
 Opportunity to build communication and networking skills
 Flexible, manageable commitment
A chance to make a genuine impact on people’s lives

 Location & time

• Based in Bromley (Remote & local engagement)
• Flexible hours (2 hours per week)

• Who does this role suit?
• Students or anyone interested in community work, social care or the charity sector
• Friendly, proactive and organised individuals
• Someone confident in researching and reaching out to people
• No formal experience needed — just enthusiasm and reliability

 Why it matters

Your role will help more young adults find a safe, supportive space where they can build confidence, make friends and enjoy music.

As a Meet and Greet Volunteer, you'll help create a warm, welcoming environment for people using our services. Offer a friendly chat, a listening ear, and support to help people feel valued, connected, and less alone. If you're empathetic and approachable, we'd love to hear from you.

What you will be doing

Greeting visitors, providing a safe and friendly environment, and “checking in and chatting” with service users.

Offering beverages to our visitors while maintaining cleanliness in the kitchen and service areas.

Provide emotional support, active listening, and mental health assistance to individuals in distress.

Ensure the environment is safe, maintain accurate records and adhere to safeguarding, food hygiene and GDPR

The skills you need

Strong communication and interpersonal skills, a non-judgmental attitude, and the ability to listen.

Able to create a welcoming and inclusive setting that encourages involvement and openness.

Approachable, respectful, and supportive with the ability to remain calm in interactions while demonstrating an empathetic and person-centred approach.

What's in it for you

Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications

Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!

Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun.