Insights volunteer roles

The Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minorities in Lewisham. Our commitment is to reach the most vulnerable people in our community and help them access the support they are entitled to. Refugees will benefit from workshops, training skills and knowledge relevant for catering industry.

 As a small charity, a modest sum of money raised can enable our projects to take place. As such, the role of volunteer fundraiser is essential.  We are seeking to appoint enthusiastic, well-organised and highly motivated people to assist our Grants and Funding team  with the research and writing of funding applications to secure vitally needed funds for the charity.

The duties will include:

• Conduct research into trusts and foundations 
• Write funding applications
• Attend monthly team meeting
• Supporting the fundraising team in any other ways as required.

Requirements:

• Excellent communication skills in fluent English
• Excellent research skills and ability to work with considerable initiative
• Good computer skills
• Attention to detail and accuracy
• Some previous fundraising experience is desirable
• An interest in supporting refugees and contributing to the work of Plateful Cafe

What you will gain as a volunteer:

• Gain experience and insight into the world of charity fundraising
• Develop skills and strategies needed as a fundraiser
• Acquire experience working within a community charity
• Access training opportunities available to Plateful Cafe volunteers

Would you like to help East Ayrshire Women’s Aid improve the lives of women, children and young people who experience domestic abuse in East Ayrshire? Do you have a willingness to learn, share your skills and work as part of a team? If the answer to these questions is yes, then you might be interested in becoming a Director of East Ayrshire Women’s Aid.

This is an exciting opportunity to become part of a team delivering vital support to vulnerable women, children and young people in East Ayrshire. You do not need to know everything there is to know about domestic abuse, but they do need to know that you are reliable and committed to our principles and values.

The position is voluntary, but East Ayrshire Women’s Aid will provide you with training and support and pay your expenses. The Board meets at least six times a year, usually on Saturday mornings.

Applications are welcomed from women from all sections of the community.

This post is subject to PVG Disclosure. Women only need apply. The post is covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010).

We’re Looking for a Project‑Leading Powerhouse — Could This Be You?

Unlock YOUR Potential is a brand‑new East London charity with a bold mission: to open doors for adults who need support, confidence, and real opportunities to move forward in their careers and lives. We’re building programmes, mentoring pathways, and community‑driven support that will give people the foot‑up they deserve.

But every great mission needs someone who can turn vision into action. Someone who can bring order to the chaos of a start‑up charity. Someone who can help us launch with purpose, clarity, and good practice at the heart of everything.

We’re searching for a volunteer Project Manager to lead our set‑up to launch phase.

Just a few hours a week — but with the power to shape the entire foundation of our organisation.

What this role is all about

You’ll help us:

• Build a clear project plan and timeline

• Create structure, strategy, and accountability

• Keep us on track as we move from idea to launch

• Ensure we follow good practice and strong governance

• Turn our early‑stage vision into a well‑organised, ready‑to‑deliver charity

Your leadership will help us launch confidently, professionally, and with the systems we need to support adults across East London.

Who we hope to find

Someone who:

• Loves planning, organising, and bringing clarity to big ideas

• Cares deeply about people, community, and social impact

• Wants to give back in a way that creates long‑lasting change

• Can offer a few hours a week to guide our early development

• Feels energised by building something meaningful from the ground up

Why your contribution matters

1. You won’t just be managing tasks — you’ll be shaping the backbone of a charity that will change lives.
2. Your project plan becomes the roadmap.
3. Your structure becomes our stability.
4. Your leadership becomes the reason we launch strong and ready to serve.

If you’re passionate about people and want to make a real difference in East London and beyond, this is your moment.

Join us. Help build the launch that unlocks someone’s future.

At this exciting time, the Base71 Youth Zone team is seeking to strengthen its Board of Trustees, expanding to bring in fresh perspectives, skills, and experience. We are currently looking to appoint a Vice Chair.

This is a rare opportunity to be part of a project of real scale and ambition. As Base71 continues to grow and make a lasting impact, you’ll play a key role in shaping its future—helping to create meaningful, positive change for young people across Barnsley, both now and for years to come.

We’re looking for someone with a strong understanding of governance, alongside the ability to provide strategic oversight and support. Just as important is your commitment to inclusion, safeguarding, and ensuring that young people’s voices remain at the heart of everything the organisation does.

In this role, you will:

• Ensure the charity operates within the requirements and rules set out in its governing document, remaining true to its charitable purpose and objectives
• Support compliance with relevant legislation and any regulatory bodies overseeing the charity’s activities
• Work closely with the Chair to review Board skills and diversity, implement annual reviews and trustee self-assessments, and identify development needs
• Oversee the recruitment, registration, and induction of new trustees
• Deputise for the Chair when required, acting as a trusted sounding board and intermediary for fellow trustees where appropriate

If you’re ready to bring your expertise, insight, and passion to a forward-thinking organisation, we would love you to consider finding out more about the difference you could make in Barnsley—for today and for tomorrow.

Volunteer Opportunity: Administrator

Are you organised, reliable, and enjoy keeping things running smoothly behind the scenes? We’re looking for a Volunteer Administrator to support our day-to-day operations and help ensure everything stays on track.

Role Overview:
As a Volunteer Administrator, you will provide essential administrative support to the team, helping with a variety of tasks that keep the organisation running efficiently. This is a great opportunity to gain practical office experience and develop transferable skills.

Key Responsibilities:

• Provide general administrative support to the team

• Manage emails, documents, and filing systems

• Maintain accurate records and databases

• Assist with scheduling meetings and coordinating calendars

• Support internal communications and documentation

• Help with data entry and basic reporting tasks

What We’re Looking For:

• Strong organisational and time management skills

• Good attention to detail and accuracy

• Confident written and verbal communication

• Basic IT skills (e.g. email, word processing, spreadsheets)

• Ability to work independently and as part of a team

• Reliable, proactive, and willing to learn

What You’ll Gain:

• Practical experience in administration and office support

• Development of organisational and communication skills

• Insight into how organisations operate day-to-day

• Enhanced CV with transferable workplace skills

• Opportunity to contribute to a meaningful cause

Time Commitment:
Flexible, with regular weekly availability preferred.

Location:
REMOTE - UK ONLY

Support the team behind the scenes and help keep everything running smoothly.

Are you a qualified Yoga Instructor who would enjoy facilitating weekly sessions to help individuals with their general well-being. This is an opportunity for you to share techniques with others.

Practicing yoga has been shown to increase mindfulness not just in class session, but in other areas of a person's life.

What you will be doing

• Design session plans enabling all group members to increase fitness, suppleness and help them relax
• Teach the group yoga postures and breathing techniques which allow a range of mixed ages and abilities to participate
• Inspire and motivate people to attend and get involved in the group activities where possible and encourage the group to help design future sessions
• Keep a record of attendees, provide feedback and report any concerns to the staff team

The skills you need

• Skilled and qualified Yoga Instructor
• Good communication skills
• Ability to provide a supportive and inclusive atmosphere that encourages learning and participation

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

About us

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.

In northern France we operate year-round from Calais, providing warm clothing, bedding, food and assistance to refugees who live in appalling and dangerous conditions. 

Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as offering social support and interaction, including language lessons, sport and music workshops. We also help with vital access to legal, medical and educational services.

Our Legal Access Department is an access to justice project that exists to arrange critical legal representation for people seeking asylum and, more than this, to support people through the hostility and difficulty of claiming asylum. The department, made up mostly of volunteers, works tirelessly to ensure that people feel informed, empowered, and less alone.

The Role

In this busy, hands-on role, you’ll gain an understanding of how the UK asylum system works, enabling us to provide the highest standards of service to those who need us most. Your work will focus on maintaining accurate records, following clear processes, and delivering high-quality support to every one of our vulnerable clients.

This will include working with individuals in UK Immigratin Removal Centres. As a Detention Team Volunteer Caseworker, you’ll be speaking to clients impacted by the government’s “one in, one out” policy. You will be taking them through our client questionnaire to gather information important for their referral to legal support.

This role requires a commitment of 10 hours per week distributed across the week to ensure that our clients receive the best possible service. Your volunteering hours can be adapted to fit your schedule. 

We’re looking for people with a genuine passion for human rights and refugee protection. If that’s you, please get in touch. This is a fantastic opportunity to help people seeking safety to access the legal support they deserve.

Responsibilities include:

• Attending induction, ongoing training and keep up to date with resources and procedure to ensure you can carry out the role effectively and efficiently.
• Taking on new cases each week, whilst also providing ongoing support to existing clients
• Providing emotional and practical support to people in detention
• Be organised and accurate with information, with an eye for detail
• Maintaining and updating client records
• Liaising with other professionals including lawyers and Migrant Help, or other teams within Care4Calais
• Attend regular team meetings and contribute effectively
• Understand the remit of the role: we do not give legal advice, we are a referral mechanism
• Following safeguarding procedures and reporting safeguarding incidents appropriately
• Keeping your line manager updated on any issues which may impact your ability to carry out the role effectively

To apply please provide a covering letter outlining why you want to volunteer for this role, and why you think you would be suitable. This should be a minimum of 100 words. Please note that applications without a cover letter will not be considered and that AI generated cover letters are discouraged. 

Person Specification

Essential Criteria:

• An understanding of the traumatic experiences that our clients have been through and the emotional resilience to cope with this
• Ability to work sensitively and effectively with a diverse range of clients, demonstrating cultural competence, respect and compassion.
• Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset.
• Exceptional written and oral communication skills, including the ability to convey complex information clearly and concisely.
• Proactive and self-motivated, with the ability to take initiative.
• Strong working knowledge of Google Workspace.
• Able to work independently and manage your time effectively, sometimes working to tight deadlines

Preferable Criteria:

• Proficiency in one or more of the languages spoken within asylum seeking communities, such as but not limited to Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, Amharic is a strong asset. 
• Having experience of the asylum system in the UK is a strong asset.
• Experience working with vulnerable communities

Lived Experience Inclusion:

We are an anti-racist organisation and a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.

As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.

We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment)

In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation. 

Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview.

This Role Builds Strategic Alliances That Multiply Impact

At Tell My Truth and Shame the Devil C.I.C., building sustainable partnerships with businesses and organisations is central to our mission. The Corporate Sponsorship and Partnerships Officer ensures that our vision connects with external supporters who share our values and want to contribute meaningfully to systemic change. You will identify, cultivate, and manage relationships that provide financial support, in-kind contributions, and strategic collaborations, helping the C.I.C thrive while maintaining ethical and values-aligned partnerships. This is not a transactional sales role. It is a strategic, high-impact, and relationship-focused role critical to the C.I.C’s sustainability.

Why This Role Matters

• Corporate partnerships and sponsorships:
• Provide vital funding to expand CIC programmes
• Enable community projects, events, and campaigns
• Strengthen credibility and visibility in the broader ecosystem

Without this role, potential opportunities for collaboration, funding, and influence could be lost. With it, the CIC can scale its impact ethically and strategically.

Purpose of the Role

This role exists to:

• Research, identify, and approach potential corporate partners and sponsors
• Develop partnership proposals and sponsorship packages aligned with CIC priorities
• Manage relationships with sponsors, ensuring transparency, alignment, and mutual benefit
• Support the Fundraising Director in building strategic alliances that amplify impact
• Ensure all corporate engagements uphold CIC values, trauma-informed practices, and anti-exploitative principles
• You are the connector that turns shared values into actionable support.

About the role:

To create, manage, and optimise content and communications that engage donors and the community, ensuring consistent messaging, ethical standards, and alignment with campaigns and organisational values.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in copywriting, communications, journalism, or similar.
• Familiarity with email marketing platforms and newsletter creation (e.g., Mailchimp, CiviCRM, or equivalent).
• Experience developing content for fundraising or donor engagement.
• Social media content creation for organisational impact.
• Strong editing, proofreading, and content planning skills.
• Ability to write clearly, persuasively, and in a tone consistent with the C.I.C’s values.
• Understanding of audience segmentation and personalised communications.
• Awareness of data protection, confidentiality, GDPR, and safeguarding requirements.
• Experience tracking engagement metrics and refining communications based on results.
• Collaborative skills to work with multiple teams and volunteers.
• Ability to adapt content for different audiences, ensuring inclusivity and accessibility.

Desirable / Can Be Developed

• Experience producing multi-channel campaigns (email, social media, print).
• Knowledge of design and layout tools for content (e.g., Canva, InDesign).
• Volunteer coordination and mentoring experience.
• Analytical skills to interpret donor response data.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in communications, content creation, or donor engagement is highly valued.

Main Responsibilities/ Key Duties

• Develop compelling, clear, and accurate content for donor and community communications, including:
  • Emails and newsletters
  • Campaign materials and updates
  • Fundraising appeals and donor acknowledgements
• Maintain consistent organisational voice and messaging across all communications channels.
• Collaborate closely with the Fundraising Director to align content with fundraising campaigns and donor engagement strategies.
• Work with the Social Media Team to ensure content complements online campaigns and wider communications.
• Track donor engagement and responses to communications, using feedback to refine messaging, segmentation, and targeting.
• Support segmentation and personalisation of donor communications to maximise relevance and impact.
• Ensure all communications comply with data protection, confidentiality, and ethical standards (GDPR, safeguarding, and organisational policies).
• Adapt content for different community audiences, ensuring accessibility, clarity and inclusivity.
• Proofread, edit, and review communications for accuracy, tone, and impact before distribution.
• Contribute to content planning and calendars, coordinating timing and messaging with campaign schedules.
• Provide guidance and support to other volunteers involved in communications or content creation.
• Maintain documentation of communications templates, processes, and donor engagement metrics.
• Actively participate in team meetings to share insights, track performance, and improve communications strategy.

What You Gain

• Founding-level experience in corporate partnerships and sponsorship strategy
• Leadership exposure in high-stakes negotiation and collaboration
• Opportunity to shape sustainable funding models for a high-impact C.I.C
• Priority consideration for future paid roles
• Direct contribution to community empowerment and systemic change

This role builds strategic influence, partnership management, and ethical fundraising skills.

This role is not suitable if you:

• Prefer transactional sales over relationship building
• Avoid high-responsibility or strategic thinking roles
• Are seeking immediate paid employment
• Are uncomfortable negotiating or representing an ethical, trauma-informed organisation

Important to Be Clear

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for relationship-building and fundraising sustainability
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Partnerships are about values, not logos.

If you know that:

• Ethical funding protects the mission
• Who we align with reflects who we are
• Long-term impact beats short-term gain

Are you fluent in French and would like to teach others? We are looking for an enthusiastic volunteer to facilitate a group and support others to improve their conversational and written French. You will be making a difference to those who would like to learn!

What you will be doing

• To facilitate an group help people to learn French
• Engage in conversation, allowing individuals to feel supported and comfortable to practice their French
• Prepare session plans for beginners
• Encourage those attending to get involved in discussions

The skills you need

• Fluent in French . Desirable to hold a qualification
• Good communication skills
• Ability to provide a supportive and inclusive atmosphere

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

We are seeking a dedicated and detail-oriented Volunteer Researcher to support our Corporate Fundaising team. Your role will be pivotal in identifying and researching prospects and Charity of The Year Partnerships who align with our mission. You will help us grow our pipeline of supporters and inform personalised, strategic approaches that lead to meaningful engagement and transformational support.

About Us:

Rays of Sunshine is dedicated to brightening the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. We are seeking a motivated volunteer to support our major gifts team by conducting research and helping to build our partnerships pipeline.

Key Responsibilities:

• Identify and research prospective corporate partners, with a focus on Charity of the Year opportunities

• Build and maintain a structured prospect pipeline to support new business development

• Research CSR strategies, ESG priorities, funding history, key decision-makers and employee engagement programmes

• Strong research and analytical skills

• Commercial awareness and understanding of corporate partnerships

• Excellent attention to detail

• Confident using LinkedIn, Companies House, Charity Commission and online research tools

• Self-motivated and comfortable working independently

What You’ll Gain:

• The opportunity to directly contribute to securing high-value corporate partnerships

• Insight into charity new business and pipeline strategy

• Experience working with a dynamic, ambitious team

• A chance to make a tangible difference in the lives of seriously ill children and their families

• A reference upon successful completion of your volunteering

Brightview Farm – Trustee Opportunity

Help shape a charity that actually changes lives, not just policies.

Brightview Farm isn’t a typical education charity. It’s a place where young people with Special Educational Needs find safety, purpose and a way back into themselves through animals, land, meaningful work, and steady adult relationships.

We’re growing — in impact, ambition and responsibility — and we’re looking for new Trustees who want to use their expertise where it genuinely matters.

Why Join Us?

As a Trustee, you’ll play a key role in guiding a charity that blends education, care and nature-based practice to help young people build confidence, skills and independence. You’ll be joining a Board that believes in doing things properly: thoughtful governance, trauma-informed practice, and a deeply human approach to learning.

You’ll help us:

• Set a clear, values-driven strategic direction
• Support a passionate CEO and a team working at the sharp end of SEN provision
• Strengthen and expand our high-quality Alternative Provision offer
• Ensure the environment remains safe, nurturing, and genuinely transformative
• Bring your insight, curiosity, judgement and lived experience into conversations that shape the future of the farm and the young people we serve

Who We’d Love to Have Around the Table

You don’t need to be an expert in everything — nobody is. But experience in any of the following would be a real asset:

• SEN, education, youth work or social care
• Mental health, behaviour support, occupational therapy
• Horticulture, farming, land management or animal care
• Safeguarding, charity governance, fundraising, finance or communications

What Matters Most

• A grounded commitment to inclusion and person-centred practice
• An understanding — or willingness to learn — about the realities faced by young people with SEN and their families
• Integrity, humility, and good judgement
• The ability to both challenge and support in equal measure
• A belief that diverse voices make better decisions

If you want your time and expertise to directly support young people who deserve better than the system often gives them, we’d love to talk. We are ideally looking for someone in Essex/Herts who would be able to visit our site and meet other trustees/staff face to face on occasion

Get in touch for an informal conversation. We are currently based near Great Dunmow Essex.

At the British Gas Energy Trust, our mission is clear and unwavering: we exist to reduce the harmful impact of poverty, with a dedicated focus on tackling fuel poverty across Britain.

Since our establishment in 2004, we have grown into one of the UK’s largest and most influential charitable funders in this field. Our work spans direct financial assistance, specialist advice, and community‑based programmes, and we continue to deepen our understanding of what truly helps households build resilience. This combination of practical support and system‑level insight places us in a unique and important position within the sector.

The Trust has evolved significantly over recent years. We now operate with a strengthened in‑house team, a clear strategic direction, and a growing reputation as both a funder and an influencer in the national conversation on fuel poverty.

THE ROLE

As we prepare for our next strategic phase from 2026 where we will continue to focus on both immediate assistance and long‑term systemic change, we are seeking a Deputy Chair and two trustees to join our Board. We’re particularly interested in strategic thinkers with non-executive experience who bring strong relationship building skills and a proven track record of leadership within their fields from: the energy sector, technology sector, those with deep understanding of fuel poverty/poverty, and income generation/fundraising.

We are looking for people with sound judgement, emotional intelligence, and a collaborative, inclusive approach who recognise the dignity of the people we serve and the importance of working in partnership to achieve lasting change.

If you share our belief that no one should face energy hardship alone, and you are motivated by the opportunity to contribute to an organisation with both heart and influence, we would be delighted to hear from you.

Purpose of the Role

Trustees share the ultimate responsibility for governing a charity and ensuring it is effectively managed. As a Trustee of The Sussex Reptile Rescue Centre, you will help ensure the organisation is well-run, financially secure, and delivering its mission to rescue, rehabilitate, and care for reptiles in need.

Key Responsibilities

• Ensure the charity fulfils its purposes and delivers public benefit

• Comply with the governing document, charity law, and all relevant regulations

• Act at all times in the best interests of the charity

• Manage resources responsibly, ensuring financial sustainability

• Safeguard the charity’s reputation, values, and integrity

• Contribute to developing the charity’s strategy and long-term plans

• Monitor performance against agreed objectives and targets

• Prepare for and attend trustee meetings, contributing constructively

• Represent the charity positively within the community and at public events

Skills & Experience

We welcome applications from individuals with a wide range of backgrounds. The following skills are particularly valuable to our Board:

• Finance, accounting, or business management

• Fundraising, income generation, or marketing

• Animal welfare knowledge — particularly relating to reptiles

• HR, governance, or legal expertise

• Networking, partnership building, or community engagement

• Strategic planning and organisational development

Personal Qualities

• Commitment to the charity’s mission and values

• Willingness to dedicate time, energy, and enthusiasm to the role

• Ability to think strategically and make balanced, evidence-based decisions

• Strong communication, collaboration, and interpersonal skills

• Integrity, reliability, and sound judgement

What You’ll Gain

• The opportunity to make a meaningful difference to animal welfare in Sussex

• A rewarding chance to apply your skills and experience to a vital cause

• Insight and experience in charity governance and strategic leadership

• Being part of a supportive, passionate, and dedicated team

This Role Builds Strategic Alliances That Multiply Impact

At Tell My Truth and Shame the Devil C.I.C., building sustainable partnerships with businesses and organisations is central to our mission. The Corporate Sponsorship and Partnerships Officer ensures that our vision connects with external supporters who share our values and want to contribute meaningfully to systemic change. You will identify, cultivate, and manage relationships that provide financial support, in-kind contributions, and strategic collaborations, helping the C.I.C thrive while maintaining ethical and values-aligned partnerships. This is not a transactional sales role. It is a strategic, high-impact, and relationship-focused role critical to the C.I.C’s sustainability.

Purpose of the Role

This role exists to:

• Research, identify, and approach potential corporate partners and sponsors
• Develop partnership proposals and sponsorship packages aligned with CIC priorities
• Manage relationships with sponsors, ensuring transparency, alignment, and mutual benefit
• Support the Fundraising Director in building strategic alliances that amplify impact
• Ensure all corporate engagements uphold CIC values, trauma-informed practices, and anti-exploitative principles
• You are the connector that turns shared values into actionable support.

About the role:

To create, manage, and optimise content and communications that engage donors and the community, ensuring consistent messaging, ethical standards, and alignment with campaigns and organisational values.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience in copywriting, communications, journalism, or similar.
• Familiarity with email marketing platforms and newsletter creation (e.g., Mailchimp, CiviCRM, or equivalent).
• Experience developing content for fundraising or donor engagement.
• Social media content creation for organisational impact.
• Strong editing, proofreading, and content planning skills.
• Ability to write clearly, persuasively, and in a tone consistent with the C.I.C’s values.
• Understanding of audience segmentation and personalised communications.
• Awareness of data protection, confidentiality, GDPR, and safeguarding requirements.
• Experience tracking engagement metrics and refining communications based on results.
• Collaborative skills to work with multiple teams and volunteers.
• Ability to adapt content for different audiences, ensuring inclusivity and accessibility.

Desirable / Can Be Developed

• Experience producing multi-channel campaigns (email, social media, print).
• Knowledge of design and layout tools for content (e.g., Canva, InDesign).
• Volunteer coordination and mentoring experience.
• Analytical skills to interpret donor response data.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in communications, content creation, or donor engagement is highly valued.

Main Responsibilities/ Key Duties

• Develop compelling, clear, and accurate content for donor and community communications, including:

 Emails and newsletters

 Campaign materials and updates

 Fundraising appeals and donor acknowledgements

• Maintain consistent organisational voice and messaging across all communications channels.
• Collaborate closely with the Fundraising Director to align content with fundraising campaigns and donor engagement strategies.
• Work with the Social Media Team to ensure content complements online campaigns and wider communications.
• Track donor engagement and responses to communications, using feedback to refine messaging, segmentation, and targeting.
• Support segmentation and personalisation of donor communications to maximise relevance and impact.
• Ensure all communications comply with data protection, confidentiality, and ethical standards (GDPR, safeguarding, and organisational policies).
• Adapt content for different community audiences, ensuring accessibility, clarity and inclusivity.
• Proofread, edit, and review communications for accuracy, tone, and impact before distribution.
• Contribute to content planning and calendars, coordinating timing and messaging with campaign schedules.
• Provide guidance and support to other volunteers involved in communications or content creation.
• Maintain documentation of communications templates, processes, and donor engagement metrics.
• Actively participate in team meetings to share insights, track performance, and improve communications strategy.

What You Gain

• Founding-level experience in corporate partnerships and sponsorship strategy
• Leadership exposure in high-stakes negotiation and collaboration
• Opportunity to shape sustainable funding models for a high-impact C.I.C
• Priority consideration for future paid roles
• Direct contribution to community empowerment and systemic change

This role builds strategic influence, partnership management, and ethical fundraising skills.

This role is not suitable if you:

• Prefer transactional sales over relationship building
• Avoid high-responsibility or strategic thinking roles
• Are seeking immediate paid employment
• Are uncomfortable negotiating or representing an ethical, trauma-informed organisation

Important to Be Clear

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for relationship-building and fundraising sustainability
• Paid roles will emerge as funding and sustainability allow

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Partnerships are about values, not logos.

If you know that:

Ethical funding protects the mission

Who we align with reflects who we are
 

Long-term impact beats short-term gain