Integrated outreach team manager volunteer roles

Are you passionate about helping people from Afghanistan feel welcome and supported in the UK? Do you have the language skills and cultural understanding to assist Afghan refugees as they navigate the challenges of building a new life? If you’re adaptable, resilient, and dedicated to making a difference, we’d love to hear from you!

About us

Gulab Sorkh Foundation (GSF) is an independent charity supporting Afghan nationals resettled in the UK under the ARAP scheme. We are a small but impactful organisation, dedicated to helping those who worked closely with British forces in Afghanistan and their families integrate successfully into British life.

Job description

We are looking for two volunteer interpreters—one fluent in Dari and one fluent in Pashto — to join our team at the Gulab Sorkh Foundation (GSF). You will play a key role in supporting Afghan refugees who have resettled in the UK, assisting them in accessing essential services and communicating effectively in their daily lives.  This is an influential volunteer opportunity where you will make a real difference by helping Afghan refugees integrate into British society, providing crucial interpretation during interactions with service providers such as healthcare professionals, housing officers, and legal advisors.

As a Volunteer Interpreter, you will:

• Provide interpretation services (Dari or Pashto) to Afghan refugees, ensuring clear 
• communication between them and various UK service providers.
• Assist refugees in understanding key information related to housing, healthcare, 
• education, and other public services.
• Facilitate communication during meetings, appointments, and community events to 
• support their integration journey.
• Offer support and cultural understanding to ensure refugees feel comfortable and 
• respected throughout their resettlement process.

Key responsibilities:

• Interpret accurately and sensitively between Dari/Pashto and English during one-on-one 
• and group interactions.
• Help beneficiaries understand and complete necessary paperwork or official forms in 
• both languages.
• Collaborate with case managers and external partners to ensure the refugees’ needs are 
• effectively communicated.
• Be aware of and sensitive to the needs of individuals who may have experienced trauma 
• and displacement.
• Follow data protection laws and policies

Essential skills:

• Fluency (written and verbal) in Dari and/or Pashto and in English.
• A high level of cultural sensitivity and empathy towards Afghan refugees.
• Strong communication skills, with the ability to translate complex information clearly 
• and accurately.
• Ability to remain neutral and impartial in all interactions.
• Commitment to safeguarding vulnerable individuals and confidentiality.

Desirable skills:

• Level 3 in Interpretation.
• Previous experience working with refugees or vulnerable communities.
• Knowledge of UK systems such as healthcare, housing, and immigration.
• Understanding of the Afghan Relocations and Assistance Policy (ARAP) scheme.
• Ability to work independently and as part of a team.

Please note:

This is an unpaid voluntary position, offering flexibility to fit around your other commitments.

This is a completely remote role, and as such you will need to ensure that you have access to a confidential, quite space during your working hours.

To apply please upload your CV and covering letter (max. 2 A4 pages each) 
In your application, please explain how you meet every point on the essential criteria with examples. If you meet any of the desired criteria, please do the same for these.  We actively encourage applications from individuals with lived experiences of migration or refugee resettlement.

Please get in touch with us if you have any queries.

We look forward to hearing from you

We are looking for a Community Engagement & Accountability Officer who is responsible for assisting in the implementation of integration activities and projects and ensuring that the needs and opinions of Second Tree community members are used to guide our work.

Your role would include:

• Creating timelines and coordinating plans for community engagement events

• Summarising relevant data collection in reports and project deliverables

• Communicating with community members and building trusting relationships

• Managing the organisation of proposals and other documents created by the CEA team

• Maintaining necessary records, files, reports, databases, and resource materials for the CEA team

• Researching information and gathering data necessary for community reporting

• Working with the wider Second Tree team to ensure that all community engagement events and projects align with organisational and programme strategies

• Supporting the CEA team by ensuring good levels of engagement with the community during activities and projects.

You should be able to:

• Be flexible with changing approaches and processes dependent on adjusting needs and contexts

• Take initiative and show high motivation

• Oversee the delivery of program activities and the completion of vital administrative and logistical tasks

• Be accountable and efficient, making sure that tasks that you take up are completed in the agreed timeframe

• Be honest and transparent, being able to give and receive feedback in the most straightforward way

• Care for people: the interests of the people we work with should always be your first concern

• Prioritise and delegate tasks effectively, ensuring all deadlines are met;

• Manage individuals effectively to create a positive team environment in which shared problem-solving is encouraged

• Communicate in English, both written and orally

• Learn quickly, and manage a wide-ranging and intense workload

The ideal candidate will have:

• Experience in integrating meaningful community participation premised on thorough needs assessments

• Experience in maintaining and monitoring effective feedback mechanisms

• Experience in integrating community perspectives into planning, evaluation, and reporting of community engagement projects and events

• Training in facilitating focus groups and interviews;

• Knowledge of European projects and deliverables

• Familiarity with project management

• Proficiency in excel and quantitative data collection

What do we offer?

• A nurturing and collaborative working environment. We work hard to help our team members grow, investing in personal and professional development.

• Accommodation in a shared house

• Transportation to/from work

• After completion of a three-month trial, if you commit long-term, a small monthly expenses refund

In certain periods of the year, demand is extremely high, and the shared houses might be full. If you have the means to pay for your own accommodation, please let us know. We would still be happy to host you if space is available. However, in a situation where the shared houses are full, this would allow us to offer an opportunity to someone that cannot afford to pay rent.

Looking for an internship?

If, because of your degree or for any other reason, you would like to have your period at Second Tree credited as an internship, just apply to the vacancy that you’re interested in and mention this. We have agreements with several universities across Europe, and in many other cases, these agreements can be developed on an ad hoc basis.

Welcome

Thank you for showing interest in Voyage (Voice of Youth & Genuine Empowerment) and the possibility of becoming a Trustee.

Voyage is a London-based social justice charity tackling racial inequality and structural disadvantage. We empower and enrich the lives of diverse young people and transform disadvantaged communities by raising aspiration and attainment. We work with socially disadvantaged and excluded young people, aiming to combat social exclusion, improve educational achievement and build resilient, confident leaders. Our mission is to empower and enrich the lives of young Black people and young people from the global majority, radically transforming educational and employment pathways. You will find more information on our website outlining our mission, programmes, partnerships and impact.

Voyage is led and governed by our committed, majority-diverse Board of Trustees, Youth Advisory Board, CEO and leadership team. Our organisation would not succeed without the dedication of our programme leaders and staff team. We have bold ambitions for Voyage, including completing our transition to Charitable Incorporated Organisation (CIO) status and deepening our work across three pillars: Education, Access and Youth Voice. To support this next phase, we now need additional skills on our Board. We are specifically looking for people with one or more of the following:

·broad fundraising or income generation experience

·experience in the higher or further education sector

·education product development or commercial/business development experience

·governance and board development

We are open to other skills and experiences too. If you share our passion for social justice and supporting young people from Black and other global majority backgrounds to raise their expectations and fulfil their potential, we would welcome your application. We are especially interested in people currently underrepresented in charity governance.

Sincerely
Siobhan O’Garro (Board Chair)

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About us

Our mission - We ignite and inspire the next generation, building resilience to tackle the UK’s most pressing issues.

Our vision - Every young person can be a voice for change in their community and the world.
Our philosophy - Each One Teach One.
Our values - Empower – Transform – Sustain.

We provide accredited transformational leadership programmes for young people from the global majority. We aim to increase educational attainment, build community resilience and develop empowered young leaders who go on to reach their full potential and often return to Voyage to inspire the next generation.

Our work and plans

Voyage has recently come through a very challenging two year period that has significantly impacted our ability to attract investment and grow and rebuild staff capacity. At the same time, the national rolling back of ESG, DEI and wider CSR agendas has reduced investment in the very communities and young people our work exists to support. Despite this, Voyage remains resilient and is committed to overcoming these challenges. We have developed a business-led approach that places our young people at the centre of reversing this trend demonstrating the essential role that diversity, youth leadership and social justice play in future-focused industries.

We support young people through accredited education offers leading to employment and industry accesswork and opportunities to highlight the voice of our young people. This pathway of empowerment can be seen in our longest-standing strand, rooted in our BTEC level II accredited Safer cities course designed to support young people who are at risk of being marginalized due to challenging behaviour, damaging relationships and poor engagement with school.

A major element of our renewed strategy is our focus on sustainability and climate justice. Our mission helps us connect our diversity agenda to these sectors that are currently under-represented yet abundant with opportunity. Voyage is therefore aligning youth leadership, diversity and green-skills development through:

·our new Young Leaders Course - Sustainable Cities, supporting young people to understand climate resilience, urban change and green career pathways

·our Horizons Youth Programme for the Environment (HyPE), equipping at-risk young people with employability skills, training and entry points into environmental and retrofit careers

Further plans include:

·developing and rolling out a third BTEC accredited course linked to the under-represented but opportunity-rich digital sector - the Smart Cities;

·completing our transition to Charitable Incorporated Organisation (CIO) status to give us more flexible and agile income-generation options;

·growing Youth Voice as both an income-generating and influence-building strand, enabling young people to shape policy, practice and public discourse; and

·position Voyage as a London leader in youth justice, climate equity and youth-led social innovation, with a developing national profile

Our constitution

Trustees provide oversight and scrutiny of Voyage’s management, operations and strategic direction, ensuring compliance with the Charity Commission and alignment with our mission, vision and values.

We are looking for additional skills in:

·governance and board development

·commercial or business development

·strategic fundraising and income generation

The Board

Trustees are appointed by the Nominations Committee with representation from the Youth Advisory Board. We are currently seeking at least two or more new Trustees to strengthen our Board and equip us for the opportunities and challenges ahead, including organisational growth, transformation to CIO status, programme development and national positioning. We are looking for people to act as advocates for Voyage, committed to our vision and mission. Prior trustee experience is not essential but can be very helpful.

We particularly welcome applications from:

·younger trustees

·disabled people

·people with lived experience of social and educational disadvantage

As a Trustee, you will support good governance, ensure the organisation is sustainable, effective and always delivering our charitable purposes.

Job Description

The Board meets 4–6 times a year for up to two hours, with an additional annual Away Day. Meetings are held both virtually and in person. We use an online portal to share papers and reports.

Trustees are expected to:

·prepare for and attend meetings

·contribute actively to discussions

·attend up to two events per year

The time commitment is approximately one day per month on average, occasionally higher at key points in the year.

Each Trustee will hold a specific remit or portfolio area aligned to their expertise and will keep the Board informed about developments and opportunities within that area.

Remuneration

Trustee roles are unremunerated; however, reasonable expenses will be reimbursed. If finances present a barrier to participation, please discuss this with us.

Engagement

Trustees are committed to governing in a way that is compassionate, transparent and grounded in the lived realities of the young people and staff who deliver Voyage Youth’s mission, while maintaining appropriate boundaries between governance and operational delivery. The staff team is dynamic, hardworking and welcoming. Our small size allows Trustees to have meaningful involvement at all levels of the organisation.Trustees may also be invited to:

·take part in working groups

·represent Voyage at events

·advise staff in areas of professional expertise

Responsibilities of Trustees

Trustees share collective responsibility to:

·ensure compliance with the governing document and charity law

·maintain financial control and sustainability

·set and review strategy and performance

·ensure accountability and transparency

·uphold Voyage’s reputation and values

·oversee risk management, safeguarding and key policies

·support and challenge the leadership team appropriately

·act only in the best interests of the charity

Person Specification

We are looking for people who will bring diverse experiences and insight to our Board. All Trustees must be able to demonstrate:

·a passion for social justice and improved outcomes for young Black people and the global majority

·collaborative working and team contribution

·understanding of strategy and leadership

·ability to connect Voyage to networks and opportunities

·commitment to equity, diversity and inclusion

·strategic thinking and constructive challenge

How to apply

Please apply by sending:

·your CV

·a cover letter (maximum 1.5 pages) outlining your interest and suitability

Send applications to: recruitment at Voyage Youth

If you would like an informal conversation before applying, contact us via the same email address. This will not influence the outcome of your application. We are committed to fair and inclusive recruitment. Please tell us if you require reasonable adjustments. Closing date for applications: Friday 27th February 2026 Interviews: Weeks commencing mid to late March 2026 (in person) For more information about us and our work, please visit our website.