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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Transforms Volunteer Activity Into Structured, Ethical, High-Impact Operations
At Tell My Truth and Shame the Devil C.I.C., our work is powered by people. Volunteer contribution is not just support, it is community, capacity and impact. The Volunteer Operations Analyst ensures that this contribution is organised, visible and aligned with the organisation’s mission, safeguarding responsibilities and growth.
You will play a key role in connecting people, systems and structure—ensuring that volunteer engagement is consistent, well-managed and sustainable as the C.I.C grows.
This is not a purely administrative role. It is insight-driven, systems-focused and central to how the organisation operates effectively behind the scenes.
Role Summary
The Operations Analyst is responsible for measuring, analyzing, and optimizing the organization’s
internal operations to improve efficiency, accountability, and overall performance. This role focuses on operational systems development, process evaluation, workflow optimization, and organizational effectiveness, enabling leadership to make informed decisions and ensuring that the organization’s activities are structured, scalable, and effective.
While analytical skills are essential, this is not a traditional Data Analyst role. The emphasis is on understanding how systems, teams, and workflows function, and using insight to design and improve operational structures, not just analyze datasets.
The Operations Analyst does not execute or enforce tasks, but plays a critical role in diagnosing
operational challenges and recommending actionable, system-level solutions.
REQUIRED SKILLS AND COMPETENCIES:
Technical Skills
Strong proficiency in:
Analytical Skills
Communication Skills
Organizational Awareness
PREFERRED QUALIFICATIONS (NOT MANDATORY):
CORE OBJECTIVES:
KEY RESPONSIBILITIES:
1. Data Tracking & Performance Monitoring
2. Reporting & Operational Insights
3. Process Analysis & Workflow Design
✅ The Operations Analyst WILL:
❌ The Operations Analyst WILL NOT:
○ Redundant or unclear steps
○ Structural and communication gaps
● Recommend and help design improved workflows, structures, and operational systems
4. Risk Identification & Escalation
● Proactively identify and flag:
○ Process breakdowns
○ Structural inefficiencies
○ Delivery risks linked to poor workflows or unclear ownership
● Escalate findings with clear operational context and suggested solutions
5. Systems & Process Optimization
● Lead efforts in operational systems improvement, including:
○ Workflow restructuring
○ Standardization of processes and templates
○ Introduction of more efficient tracking and coordination systems
● Continuously evaluate how systems function in practice and recommend refinements
6. Cross-Functional Collaboration
● Work closely with:
○ HR Team (for recruitment and onboarding systems)
○ Team Leads (for workflow and delivery structures)
○ Operations Coordinators / Executive Assistants (for execution visibility)
● Bridge the gap between how work is designed and how it is executed
SCOPE AND BOUNDARIES FOR THE ROLE:
To ensure clarity and proper role alignment:
WORKING RELATIONSHIP:
The Operations Analyst will:
KEY PERFORMANCE INDICATORS (KPIs)
Success in this role will be measured by:
What Success Looks Like in This Role:
Within the first 60–90 days, the Operations Analyst should:
Additional Notes
Important to be clear:
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Will you share your counselling or psychotherapy skills as a child & young person's (CYP) counsellor or therapist to join an online counselling service for young patients with a pain condition (Complex Regional Pain Syndrome)? We’re supporting patients, relatives, partners and carers affected by a debilitating condition; Complex Regional Pain Syndrome (CRPS).
We're looking for qualified paediatric/child &/or young person counsellors, psychotherapists or psychologists ideally with some experience of working with chronic pain patients, who may want to volunteer their skills supporting our young service users and help develop a psychological support service.
As a Volunteer Child and/or young person's Counsellor/Therapist you’ll be providing remote online counselling/therapy support services to young people aged 5 to 18 who are vulnerable, many of whom are isolated and in need of mental health services. You’ll be providing one-to-one counselling sessions online or by phone. With your recognised counselling qualifications and experience you will be an asset to our small charity and to our young services users.
Depending on your qualifications, skills and experience, volunteer child counsellors / therapists provide person centred counselling (general talking counselling), integrative, pluralistic including or Cognitive Behavioural Therapy (CBT), ACT and EMDR for young CRPS patients.
We are needing to expand this service to support our young clients as it has rapidly received a high number of referrals. People can be referred both by health or legal professionals as well as having parents/guardians referring them to the service.
In this role you’ll be able to develop your paediatric counselling skills, organisation, communication and team working skills. If you have experience in younger children please do get in touch.
Most importantly, you’ll provide essential services that ensure no one has to face CRPS alone. Be the hope for CRPS.
What the role involves
This role may vary depending on needs, but is likely to include:
Undertake child client general assessments, followed by therapy (via Zoom or phone) to our clients, offering up to 20 one hour (or 45 mins age dependant) sessions for each client plus 4 assessments
Providing one-to-one therapy sessions to young patients aged 5-18 (we will consider therapists who can only support primary or secondary school age)
Update our database with the client’s basic information and session attendance
Maintain succinct, relevant session notes and store these securely
Attend CPD training to ensure your knowledge stays current
Attend monthly internal group Supervision to ensure safe working practices
We can support you to develop the skills you need for this role, including an induction. You will have a chance to discuss your role and any additional needs with us.
What you need for this role
Essential
Willing and able to provide counselling via Zoom from a private location with a stable WiFi connection
Able to support a minimum of 3 child or young clients a week, being three hours of your time for counselling sessions plus time for administration. We ideally hope you to offer the charity a commitment of six months.
Desirable
We welcome trained paediatric counsellors, child therapists and counselling/clinical psychologists who are willing to give their time to support our valuable work.
Once we’ve assessed your application, you may be invited for interview. If you are successful, we will arrange for you to have an enhanced Disclosure and Barring Service DBS or Protecting Vulnerable Groups (PVG) check.
Recognised Organisations
Making a difference
What impact will the opportunity have?
You will join the charity during a critical and challenging period as the service is rapidly expanding and your expert knowledge and experience will be invaluable to our success. You will have a key role in not only developing a counselling service for younger clients but also ensure we provide counselling services and mental health support to our young child CRPS patients who are in need of our support and inclusion on a regular basis. With your help we will expand our support and mental health services to ensure our service users receive mental health support that they may not have been offered.
What's in it for you as the volunteer?
You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people affected by this rare, painful and debilitating chronic pain condition and to provide them with psychological support whether they are patients, their partner, relatives, friends or carers. As this service is continually developing, you would have a key role in developing a young person counselling programme and to complement our support services that we offer. This is a fantastic opportunity for you to make a real difference in a child's life which is already isolated and painful, who may not have received any psychological support.
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.



Independent Chair and Non-Executive Director Recruitment
Somerset Skills & Learning CIC (SS&L)
Voluntary roles | Somerset / Hybrid
Changing lives through learning
Somerset Skills & Learning (SS&L) is a thriving Community Interest Company delivering education and skills to around 4,000 learners each year. Working with over 145 employers, we improve confidence, wellbeing, employability and life chances across Somerset and beyond.
We are now seeking two Independent Non-Executive Directors to join our Board at an exciting and pivotal time.
Following seven successful years on the Board, our Chair will step down in November 2026. As part of this recruitment, we will identify our next Non-Executive Chair, offering a unique opportunity to shape the future direction of a values-driven organisation making a tangible difference.
The Opportunities
Non-Executive Director – Finance & Sustainability
You will bring senior financial leadership experience to help guide SS&L’s long-term sustainability.
You will contribute to:
Non-Executive Director – Further Education Quality & Impact
You will bring expertise from the further education or skills sector to help ensure high-quality outcomes.
You will contribute to:
About the Roles
As a Board member, you will:
From these appointments, we are particularly interested in individuals with the capability and interest to step into the Chair role.
Commitment
About You
We are looking for individuals who:
We particularly welcome applications from individuals who reflect the diversity of the communities we serve.
How to Apply
Full details about this opportunity in the attached brief. For a confidential discussion, please contact Anna Jay, Managing Director, Public Leaders Appointments
Closing date for applications: Midday, 21st May 2026. Interviews 10th or 11th June 2026.
If you are inspired by the opportunity to help shape an organisation that is transforming lives through learning, we would love to hear from you.
We’re looking for an exceptional leader to become our next Chair of Trustees — and help shape the future of Little Village.
What began as a grassroots response has grown into a London‑wide baby bank network, supporting thousands of families every year. But with more than one in three children in London living in poverty, our work — and our ambition — has never mattered more.
Over the next chapter, we plan to expand our reach across London and scale our advocacy, including our national leadership as a co-founder of the Baby Bank Alliance, to drive lasting systems change for families experiencing poverty.
As our current Chair’s term comes to an end in early 2027, we’re seeking someone with strong governance experience, strategic vision, and a deep commitment to social impact — someone ready to help lead an organisation with growing influence, reach and responsibility.
We’d love to hear from you if you:
Have experience chairing boards, committees or senior leadership meetings.
Have strong understanding of governance (best practice)
Have experience of charity fundraising and income generation
Can commit the time and expertise to play a key role on our Board.
Share our passion for tackling child poverty and supporting families.
This is an opportunity to play a defining role in a movement for change.
We are especially keen to diversify our Board and particularly welcome applications from men and people under-represented in charity governance, including those from Black, Asian and Minority Ethnic backgrounds, LGBTQ+ people, people with disabilities, and people with lived experience of poverty.
Next steps
If joining the Little Village family sounds appealing, we’d love to hear from you. You can find more details in our recruitment pack, including how to arrange an informal chat before applying
Find out more and apply here: Recruitment - Little Village
Closing date: 12pm, Wednesday 3rd June
To bring about change for children and families through the power of sharing, reusing and connecting

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Trustee – Treasurer
Bring your financial expertise and help us shape brighter futures.
At Options for Life, we believe everyone has the right to live a fulfilled and independent life. We are a Sandwell based charity that supports adults with learning disabilities and/or autism to build confidence, learn new skills, access their communities, and make informed choices about their lives.
With two purpose-built centres and over 65 staff, we provide a wide range of services, from outreach and hub-based activities to supported community access and drop-in sessions. Our work takes place in one of England’s most disadvantaged areas, where our services can make the greatest impact.
Join Our Board as Treasurer
As we plan to expand our reach and develop new services, we are seeking a Treasurer to help guide our financial strategy and governance.
We are looking for someone with a background in finance or accounting, who can:
We welcome applicants from all walks of life, including those with lived experience of disability or who are new to governance roles. A strong commitment to inclusion, good judgment, and a collaborative spirit are essential.
Commitment:
Make a lasting difference.
To express interest or learn more, contact our Chief Executive, Nicola Thomson, for an informal chat to request a Trustee Information Pack.
Help us give people more choice and control over their lives—because your skills can help change theirs.
Visit https://www.optionsforlife.info/work-with-us for more information.
Our mission is to provide high quality andcoordinated services to all participants which is responsive, flexible and sensitive to their changing needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could your leadership skills help shape the future of a Hopian? Hopian is a registered charity that provides advice and support for adults and children who have experienced Domestic Violence and Abuse through the provision of refuge accommodation and community support services. We also provide support and access to counselling for people affected by Child Sexual Exploitation.
The Role of Trustee and executive Trustee roles are voluntary positions. A Trustee for the Board is expected to meet the requirements of the board in line with the charities governing documents, governing good practice and legal requirements. We also have a vacancy for a Treasurer should you be interested please visit our Hopian website - recruiter link below for further details.
Trustee Responsibilities :
The Board as a whole is collectively responsible for the success of the charity. A Trustee is a Board Member and has a number of responsibilities in order to ensure robust management of the charity including:
Trustee Duties :
In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise.
Tasks:
Person Specification
We are looking for a Trustee who has an understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship. It is expected that a Trustee takes ownership to develop and maintain this understanding and application of duties. In addition to having:
Experience & Knowledge
Time Requirements
To be able to attend scheduled committee meetings each year and read papers for each board meeting. To be available to for consultation, support and guidance on an ad hoc basis. Much of this contact will be via online, telephone or email.
The client requests no contact from agencies or media sales.