Lead volunteer roles

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

Our groups and courses can be run online or in-person in your local area.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

We need empathetic and motivated people, who are committed to welcoming people seeking safety, to join our Sussex volunteer team. 

What you will receive: 

• Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training. 

• Support from a wonderful team

• Opportunity to develop skills, including casework, networking, and interpersonal skills

• Greater understanding of the UK asylum system

As a volunteer, there is a range of activities you can choose to get involved in. Some activities include:

• Drop-ins - a weekly social space to share a hot drink, play games and sport, help with requests and signposting to support, and help people learn and practice English.

• Distributions - provide essential items like clothing, shoes, toiletries. 

• Trips - organise trips to places such as the park or museum.

• Events - mark specific days or holidays to get people together and celebrate. 

Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.

About Care4Calais 

Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.

The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.

You can find out more about Care4Calais on our website or Instagram 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. The purpose of this role is to support the organisation with communications and administration at a local level. You’ll play an active part in the branch committee and support the branch with record keeping and planning, thus enabling more cats to be helped.

You expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Disseminating relevant organisation-wide information and updates to the branch volunteers
• Supporting engagement and communication between the branch and wider organisation
• Drafting committee meeting agendas and taking and sharing meeting minutes
• Supporting the efficient running of the branch by ensuring administration processes are carried out effectively
• Supporting the administration and update of the branch annual plan 
• Sign-posting queries from members of the public
• Keeping branch records and information up to date and secure, using Cats Protection systems – training will be provided

Time expectation

Our support volunteers usually spend 2-5 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Do you enjoy greeting people and making them feel welcome? Recently retired and want to give a few hours for a good cause? Or perhaps you’re starting out on your employment journey but need experience to help you land a future job? Becoming a Volunteer Retail Assistant is the perfect opportunity for you!

As one of our valued Volunteer Retail Assistants in our York Goodramgate shop, you will be at the heart of our retail experience, welcoming members of the public and serving at the till. It will be a varied role with no two shifts being the same. From helping someone find a perfect gift or finishing touch to an outfit, to putting through cash and card sales at the till, we’d love you to come and join our busy, friendly shop.

Volunteer Retail Assistants will be located primarily on the shop floor, dealing with queries, pricing items, using the till, and ensuring our shops are the best on the high street. Without you, we couldn't provide needed support to the York Animal Home, so we want to ensure you feel welcomed and supported. You will receive full training in all retail areas, with continued development available in your volunteer journey. If you’re looking to gain confidence to get back into work, or simply want to find somewhere to make connections, we have a role for you.

Every single penny raised in our charity shop goes directly to the York Animal Home and gives vital funds to ensure they can continue helping animals in need. Without your help our shops could not run; volunteers are what make us special and we would love to have you join our team.

Your duties:

These may involve (on any given day):

• Giving a warm and friendly welcome as people enter our shop
• Helping with queries about items
• Putting cash and card sales through our till
• Engaging visitors about our charity and promoting the York Animal Home and our links to it
• Processing Gift Aid donations
• Restocking our shelves and making them look eye-catching

And much more…

If you’re interested please don’t hesitate to hit the apply button. Alternatively if you’d like to find out more, please email our Goodramgate manager, Holly who will be more than happy to answer any questions you have.

We operate a volunteer led scheme, where our minimum requirement is 2 hours a week, and the maximum is whatever you would like it to be! If you are looking to add experience to your CV we ask that you commit to six months with us.

Due to insurance restrictions we are sorry that we cannot accept anyone under the age of 16.

Become the new friendly face in your local Tŷ Hafan charity shop!

This opportunity is a great way to develop new skills and enjoy yourself at the same time.

Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.

Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.

About our Neath Shop:

Our Neath shop is situated on Queen Street in the town's city centre, merely a two-minute stroll from both the bus and train stations.

It is one of our two outlet-style shops, famous in the town for its £1 section, where customers can snag an entire outfit for less than a fiver!

This stock is clearance stock from our other shops and is given a final opportunity in Neath to sell to maximise the most from all our donations.

Hannah leads a team of energetic staff and volunteers, and between them, turnover a huge amount of stock each week.

They make sure that customers have the best shopping experience and leave with a smile on their face. 

Considerations:

Age requirement: 16+

Location: 17 Queen Street, Neath SA11 1DN

Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.

Shifts will be discussed during your informal chat.

Background checks: We will ask you to provide us with the details of two referees.

Activities include:

• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..

This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.

Company Description

We would love you to join us in being part of the Durrell team.

As a leading conservation organisation, we have an important job in saving species from extinction and creating a wilder, healthier, more colourful world.

It takes a great team to save wildlife and we need a wide range of skills to make it happen. Everyone at Durrell plays their part – whether they deliver conservation initiatives, engage with our supporters, promote our brand, or look after our people.

Durrell Wildlife Conservation Trust is an international conservation charity, headquartered at Jersey Zoo in the Channel Islands, working to save species from extinction through "intensive care" breeding of threatened species across the globe, rewilding of ecosystems, and the training of the next generation of conservation heroes. Durrell leads some of the world’s longest running and most successful species and habitat recovery programmes.

Established by author and conservationist Gerald Durrell in 1959, Durrell’s aim is for more diverse and resilient natural landscapes in which species can thrive and people can enjoy a deeper connection with nature.

Durrell delivers its conservation mission through our three integrated core areas of operation:

•Field Programmes: conservation action where it is needed most.

•Conservation Knowledge: training future conservation practitioners, enabling people to more closely connect with nature, delivering the science guiding Durrell’s mission and measuring our impacts.

•Jersey Zoo: a centre of excellence in animal husbandry, research, training, and education.

With a track record of more than 50 years, Durrell leads some of the world’s longest running and most successful species and habitat recovery programmes. The quality of our work is equally as important as how we deliver it. Our values underpin how we approach our work and the work environment we create.

Position

Durrell is looking to recruit three Trustees with skills in:

(i)Human Resources

(ii)Legal

(iii)Public Affairs Communications

The positions will report to the Board Chair.

Volunteering as a trustee is a rewarding opportunity to use your skills, experience and insight to make a meaningful difference, shaping strategies that protect biodiversity and becoming part of an impactful conservation institution.

Trustees attend Board meetings held quarterly in Jersey. We value the depth of connection that comes from meeting in person, while recognising the importance of flexibility through virtual attendance.

As a trustee, you will:

·Safeguard the charity’s mission and values, helping ensure it is well governed, compliant and able to thrive for the long term.

·Help shape the future, contributing your insight and judgement to strategic decisions that guide the charity’s direction and impact.

·Provide thoughtful oversight, supporting the responsible and effective use of resources.

·Be a powerful advocate, championing the charity’s work, purpose and values and helping extend its reach within the community.

This is an opportunity to step back from day‑to‑day delivery and contribute at a strategic level, offering challenge, encouragement and guidance, while being part of a committed board united by a shared belief in Durrell’s work.

If you would like to support our mission and vital conservation work, then we would love to hear from you.

We are looking for candidates with the following skill set:

Trustee 1: Human Resources, International & Strategic experience

·Significant senior level experience in HR and people leadership.

·Experienced in influencing strategic organisational direction and future needs.

·Experience working across international and cross-cultural environments.

·Strong understanding of organisational culture, leadership and people risk.

·Ability to operate credibly and constructively at a board level.

Key responsibilities

In addition to general trustee duties, this role will:

·Provide strategic insight on people, culture and organisational development.

·Bring an international and cross-cultural perspective to board discussions and decision making.

·Contribute to discussions on leadership, succession and workforce planning and aid in ensuring that agreed actions are acted upon.

·Act as a valued sounding board to senior leaders on people related risks and opportunities.

Trustee 2: Legal, Corporate / Commercial governance

·Legal experience in a corporate, commercial, charity, regulatory or governance environment.

·Strong understanding of risk, compliance and governance principles.

·Ability to advise the board on governance matters and support sound decision making.

·Comfortable acting as a trusted adviser rather than providing operational legal services.

Key responsibilities

In addition to general trustee duties, this role will:

·Support the board by offering guidance on governance, risk and compliance.

·Help ensure decision-making aligns with legal and regulatory responsibilities.

·Provide high level input on contracts, policy and governance frameworks.

·Support strong board practice.

Trustee 3: Public Affairs Communications

·Professional experience in communications, marketing, media or stakeholder engagement in a charitable, corporate or commercial environment.

·Proven track record in delivering an understanding of reputation, compelling storytelling and audience engagement which support ambitious fundraising targets at a strategic level.

·Proven track record in developing and delivering a successful communications strategy that supports engagement and fundraising objectives.

·Enthusiasm for championing the charity’s mission and impact.

·Skill in crafting effective and impactful narratives.

Key responsibilities

In addition to general trustee duties, this role will:

·Advise on communications and engagement strategy at a board level.

·Support the enhancement/further development of the charity’s reputation, messaging and public profile.

·Offer insight into reaching and engaging key audiences and stakeholders.

·Act as an ambassador for the charity’s mission and impact in line with our organisational values.

Trustees do not have operational responsibilities but are there to provide collective oversight. All trustees share collective responsibility for the governance, strategy and success of the charity. We are looking for individuals who can provide support and challenge in a positive and constructive way to enable the Executive leadership team to deliver DWCT’s strategic goals.

Requirements

Knowledge, Skills, and Abilities

·Passion and genuine interest in our cause, commitment to our mission and our values.

·Having the best interest of Durrell Wildlife Conservation Trust at the heart of any decisions which are made.

·Ability to think strategically and contribute to high-level discussions.

·Willingness to be an active participant in Board meetings and related activities.

·Excellent communication and interpersonal skills. Be a strong team player.

·Previous experience as a Trustee or Board Member of a not-for-profit organisation is advantageous but not essential.

Other information

Our Values

PURPOSEFUL - We are clear on why we do what we do, are connected as an organisation, we understand and demonstrate enabling / delivery, we are passionate about what we do and work tirelessly to achieve it.

ACCOUNTABLE - We are accountable for our actions; we act with integrity and always have the best interests of the Trust at heart. We take it upon ourselves to update our knowledge and deliver excellence, and our ethics are of the utmost importance.

SUPPORTIVE - We develop and encourage our staff, we work as a team, work well with other departments and trust and respect each other. We promote a learning culture, treat people fairly, encourage diversity in the workplace, and value the opinions and views of others.

Trustees are expected to be able to attend four Board meetings a year. Meetings are held in Jersey with remote attendance available. Board members are also expected to be able to commit the approximate equivalent of a further four days per year to Trust business remotely/via e-mail.

Richard Daggett, Chair of Governance Committee will be overseeing the recruitment process for these positions.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Provide support to the CEO on matters of urgency and importance to the organization.
• Manage the agenda for meetings the CEO holds ensuring all actions are allocated for actioning
• Sign post management across the organisation as required
• Handle multiple tasks and priorities simultaneously
• Organizing and coordinating meetings, appointments, and events to ensure efficient time management for the CEO
• Handling Communications: Acting as the first point of contact for the CEO, managing correspondence.
• Preparing reports, presentations, and other documents needed for meetings and decision-making.
• Assisting with various administrative tasks such as record-keeping and office management.
• Coordinating specific tasks as assigned by the CEO
• Acting as a bridge between the CEO and other senior management, ensuring smooth communication

Requirements

• Excellent communication skills.
• Excellent organizational skills.
• Experience in fast-paced environments.
• Good IT skills.
• Ability to use remote systems.
• Ability to engage with others well.
• Good people skills.

Benefits

• This is a UK-based, 100% fully remote and flexible role.
• Supportive team and management to enhance your skills and build on your experience.
• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.

We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.

Our volunteers are a fundamental part of our shops. Any time which they volunteer at our shops, help us be there for more people who are experiencing a mental health problem. 

About the volunteer role

To provide our volunteers with opportunities to gain a variety of skills and experience, we offer them a range of volunteer roles to choose from, which include:

• Stock preparation volunteer
• Volunteer shop sales assistant
• Volunteer stock generation assistant
• Volunteer window dresser/Merchandiser
• Specialist knowledge volunteer (antiques and collectables)
• Specialist knowledge volunteer (books and entertainment)
• Housekeeping volunteer

Key tasks

There is a variety of tasks within the above mentioned roles that our volunteers get involved with, including:

• Welcoming and assisting customers with their purchases, providing them with great customer service and a delightful shopping experience
• Receiving donated items from members of the public
• Sorting, steaming, tagging and preparing donated items for sale
• Creating visually appealing window and in-store displays
• Keeping the shop floor well stocked, clean and coordinated
• Processing sales and serving at the till
• Signing up gift aid donors
• Stock rotation
• Identifying special or valuable items within donated stock

About you

• Passionate about customer service 
• Good communication skills 
• Friendly and helpful
• Respectful of others and their diversity

Experience & skills you will gain

• Experience of working as part of a team
• Retail experience 
• Stock organisation
• Selling skills 
• Customer service skills 

Our Commitment

We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.F

Summary

The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces at our sites across Hertfordshire and Bucks including

Brindle Court, Watford
Northgate End, Bishop's Stortford
Our smaller sites in Stevenage, Hoddesdon and Hemel Hempstead 
Crest Rd, High Wycombe

Detailed description

Having access to a secure garden or outdoor area can be crucial for providing opportunities to socialise and relax, which can be invaluable for the mental well-being of our residents.

The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces, including:

·Weeding

·Sweeping

·Pruning

·Clearing leaves and large twigs

·Watering plants

·Planting bulbs and tidying up flower beds

We would love for this to be an opportunity to involve our residents and potentially lead a gardening activity with them, equipping them with knowledge and skills to maintain their own green spaces in the future. 

You will need:

• Enjoy working outside in all weathers.
• An interest/basic knowledge of gardening
• Role requires some degree of physical work and lifting/manual handling
• To work under your own initiative.
• Good communication skills
• Opportunity to meet new people and learn new skills

A full induction to the service and specific site will be provided as well as access to training and events throughout the year!

Some sites have basic tools however any additional tools and material required can be discussed with your volunteer manager .

What volunteers need:
You will be required to under go a Disclosure and Barring Service check and provide details of 2 x referees

What we will provide to volunteers:

• Reimbursement of costs
• Full training and induction
• Access to events and celebrations throughout the year