Management support officer volunteer roles

Join Us as Treasurer – Help Build Financial Sustainability for Life-Saving LGBTQI+ Support

Naz and Matt Foundation is looking for an experienced Treasurer to join our Board of Trustees and help secure the future of our life-saving work supporting LGBTQI+ individuals from religious and culturally conservative backgrounds.

Since 2014, we've provided vital support to thousands of LGBTQI+ individuals facing family rejection, honour-based abuse, and threats because of their sexuality or gender identity. As we continue to receive unprecedented demand for our services, we need a skilled financial leader to help us build long-term sustainability and navigate our next chapter with confidence.

This is a unique opportunity to use your financial expertise to protect and strengthen a small charity doing essential frontline work – work that literally saves lives.

Role Summary

Job title: Treasurer (Trustee)
Type: Volunteer / Trustee
Location: Remote, with one in-person AGM in London per year
Commitment:

• Four online Board meetings annually (2 hours each)

• One in-person Annual General Meeting in London (one day)

• Ad hoc support and oversight of finances between meetings as needed

• DBS Check Required: Yes

• Reports to: Chair of Trustees (board role)

Who We Support
Our services support LGBTQI+ individuals - often experiencing rejection, abuse, or pressure to conform - from families where religion or culture plays a significant role. We also support parents who are struggling to accept their LGBTQI+ children.

As Treasurer, you’ll be helping to safeguard the future of this vital work by ensuring we remain financially sound, compliant and well-equipped to grow.

Key Responsibilities

Strategic Financial Leadership

• Lead the Board in its financial responsibilities, ensuring good financial governance and control

• Act as the main point of contact on financial matters between the Board, the CEO, and our external accountants

• Help set, review and monitor the annual budget

Oversight and Governance

• Work with the CEO and external accountants to oversee the preparation of management accounts, annual financial statements, and reporting to the Charity Commission

• Support the preparation of accounts for our annual independent examination

• Present financial updates at quarterly Board meetings in an accessible, transparent way

Risk and Compliance

• Ensure financial risks are appropriately identified and managed

• Monitor cash flow and reserves policy

• Ensure compliance with SORP (Statement of Recommended Practice) and Charity Commission requirements where applicable

Person Specification

• Demonstrable experience of managing finances or acting as Treasurer for a small charity or nonprofit

• Strong understanding of charity accounting and financial reporting requirements in the UK

• Familiarity with working alongside external accountants or independent examiners

• Ability to communicate complex financial information to non-financial audiences

• We are lived experience charity, and welcome applicants who have experience of:

  • Being LGBTQI+ or a parent of an LGBTQI+ child

  • Mental health or suicide prevention work

  • Growing up in a religious or culturally conservative environment

• Passionate about supporting communities affected by family-based LGBTQI+ rejection

• Based in the UK and legally able to volunteer

• Willing to undergo a DBS check

What You’ll Gain

• Use your financial expertise to support a mission that saves lives

• Join a welcoming, purpose-led Board of Trustees

• Play a critical role in the growth and long-term sustainability of a small, high-impact charity

• Help shape national conversations around LGBTQI+ rights, faith and acceptance

About Naz and Matt Foundation
Naz and Matt Foundation was founded in 2014 after the tragic loss of Naz (Dr Nazim Mahmood), who took his own life two days after his religious family confronted him about his sexuality. Since then, we’ve supported thousands of individuals and families, delivered hundreds of public talks, spoken in Parliament, worked with central government, and with police, schools, and media, and campaigned tirelessly for acceptance, love and understanding.

We exist to empower LGBTQI+ individuals, their friends and families to work through challenges of acceptance – particularly where religion is involved.

Everyone is welcome at our table – regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation or socioeconomic background.

White Ribbon Alliance UK are seeking passionate and dedicated individuals to join as Trustees. In this role, you will be instrumental in governing our charity and ensuring we achieve our mission to promote maternal health and rights. Trustees serve for a term of three years, with the possibility of renewal at the end of the term. We are looking to fill the positions of General Trustees, Board Chair, Treasurer, and Compliance Officer. Your strategic vision, commitment, and ambassadorial efforts will be vital in driving our organisation forward and making a significant impact on the communities we serve. Below is the role description and instructions on how to apply.

Statutory Duties of a Trustee 

Trustees share ultimate responsibility for governing the charity and directing how it is managed and run. This includes: 

• Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy. 

• Ensuring compliance with the governing document (constitution or articles of association), charity law, company law and other relevant legislation or regulations. 

• Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects, for the benefit of the public. 

• Ensuring that the organisation defines its goals and evaluates performance against agreed targets. 

• Safeguarding the good name, reputation, and values of the organisation. 

• Ensuring the effective and efficient administration of the organisation, including appropriate policies and procedures. 

• Ensuring the financial stability of the organisation. 

• Protecting and managing the property of the charity and ensuring the proper investment of its funds. 

• Following proper arrangements for the appointment, supervision, support, appraisal and remuneration of senior staff. 

• Scrutinising board papers, leading discussions, and providing independent, creative judgement on key issues.

• Offering advice and guidance on new initiatives, risks, or opportunities. 

Ambassadorial Contributions 

In addition to their statutory duties, Trustees are requested to use their specific skills, knowledge, networks, or experience to strengthen the board’s work according to their skills, capabilities, interests and available time. This includes: 

• Promoting the charity's mission and values: Trustees should consistently advocate for the charity's goals and principles in various settings, ensuring that the organisation's message is clearly communicated. 

• Representing the charity at external events: Trustees should attend and participate in meetings, conferences, and other events on behalf of the charity, acting as its official representatives. 

• Engaging with media: Trustees should be prepared to speak to the media about the charity's work, providing insights and information that highlight the organisation's impact and importance. 

• Leveraging personal and professional networks: Trustees should use their connections to support the charity's objectives, whether by opening doors to potential supporters, funders, collaborators, or influencers. 

• Cultivating strategic partnerships: Trustees should engage with stakeholders across healthcare, academia, government, and civil society to build and maintain relationships that benefit the charity. 

• Supporting fundraising efforts: Trustees should actively participate in fundraising activities, helping to secure the resources needed for the charity to achieve its mission. 

By fulfilling these responsibilities, trustees play a crucial role in enhancing the visibility and impact of the charity, ensuring its continued success and growth. 

 Skills and Capabilities Requirements 

Trustees are expected to bring both governance capability and a willingness to champion the charity externally. Essential qualities include: 

• A commitment to the organisation’s mission and values. 

• Willingness to devote the necessary time and effort. 

• Strategic vision and the ability to see the “big picture.” 

• Good, independent judgement and the confidence to speak one’s mind. 

• Ability to think creatively and contribute fresh ideas. 

• Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship. 

• Ability to work effectively as part of a diverse team. 

• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 

Desirable (but not essential): 

• Strong personal and professional networks, with the willingness to leverage them on behalf of the charity. 

• Experience in advocacy, fundraising, or public speaking. 

• Understanding of the wider charity, health, or social justice sectors in which White Ribbon Alliance UK operates. 

 Time Commitment 

• Statutory duties for general trustees: 6-8 days per year. 

• Statutory duties for Chair, Treasurer, and Compliance Officer: 10-12 days per year (inclusive of general trustee duties). 

Equity, diversity and inclusion

Equity and inclusion are central to White Ribbon Alliance UK’s purpose and how we work. We recognise that maternity harm, discrimination, and exclusion are produced by systems, and that governance must reflect the people most affected by those systems.

We strongly encourage applications from people who:

• Have lived experience of sexual and reproductive health and rights issues

• Are Black or from racially minoritised communities

• Are LGBTQ+, disabled, or neurodivergent or otherwise marginalised by society

• Come from communities underrepresented in charity governance

We value lived experience and community knowledge as expertise. You do not need to fit a traditional Board profile to be a strong Trustee.

We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments to apply or to take part as a Trustee, we will work with you to put these in place.

Remuneration 

This is a volunteer position. Expenses incurred as part of fulfilling the role will be reimbursed. 

Role: Trustee 
Hours: Attendance at Board meetings six times a year, with reading and preparation before meetings
No Salary:  Unpaid volunteer role, expenses paid
Location: Meetings held on zoom or at our head office in London SE20
Deadline:  17th May 2026
Interviews:  In person in London SE20

ABOUT US

Bromley & Croydon Women's Aid (BCWA) aims to empower anyone suffering domestic abuse so they can make informed choices about their future. Our services are confidential, non-judgmental and respectful of diversity.

BCWA puts anyone who contacts us for support at the heart of decision making, so that they can gain the confidence, strength and self-respect needed to free themselves from abusive relationships

Our Ethos

BCWA believe in providing high-quality services to anyone fleeing domestic abuse. We have been working since 1975 to:

• focus on maintaining the independence, confidence and self-esteem of anyone we help
• be responsive to the needs of individuals in a culturally appropriate and sensitive way
• treat our residents, clients, staff and partners with integrity, honesty and respect.

Our Mission Statement

Our mission is to end all forms of domestic abuse in our community.  Our vision is to support and empower women to create change in their lives, so that they and their children can live free from domestic abuse and improve their quality of life.

OUR SERVICES

BCWA provide a wide range of services including:

Refuge

We provide safe accommodation for any woman and her children who is experiencing domestic abuse, or who is at risk of abuse.

Children are welcomed by Child Support Officers. Refuges have fully-equipped playrooms, where the project workers organise activities, after-school clubs, play sessions, fun days and one-to-one therapeutic activities.

BCWA is a registered housing provider with the Regulator or Social Housing (i.e. a Housing Association) and operates supported housing in a mix of owned and leased properties, some as managing agent for other housing associations, some operated independently.

Advice & Support

BCWA telephone Helpline supports women in the community who want to know what their options are around domestic abuse, or who need a non-judgmental listening ear. We run 12-week ‘Keys to Freedom’ support groups which offer a path to recognising abuse and peer support for recovery.

We offer advice to the friends and families of anyone experiencing domestic abuse. We give our expertise to legal and social services professionals, and we support women at appointments, accompany them to court, and also put them in contact with other services that can help them.

Our other services include:

Japanese service - BCWA, in partnership with the Japanese Embassy in London, offers outreach advice in Japanese to survivors of domestic abuse

NRPF/EEA service - Our specialist advisor works with migrant women without recourse to public funds (NRPF) and those from the EEA to regularise their immigration status and access benefits & support.

Men's service - All BCWA locations are women-only spaces, but men can be supported via our One Stop Shop service or by the IDSVA (high-risk) service in Bromley.

Our Approach to Equality, Diversity & Inclusion

Our work is based on building meaningful, supportive, enduring and respectful relationships with women from all cultures. We cannot do this without a strong commitment to equality, diversity and inclusion. BCWA’s approach is to try to make sure that EDI is central to everything we do and informs both our services and our organisational culture. 

Our goal is to develop and deliver consistently inclusive programmes, projects and services that support and bring together survivors of domestic abuse and their children and facilitate empowerment and recovery. We believe this enables best practice domestic abuse support, hope this will make everyone's experiences richer, and ultimately lead to more inclusive communities and sector best practice. 

BECOMING A TRUSTEE

What is a Trustee?

Trustees ensure their charity has a clear strategy, and that its work and goals are in line with its vision. A trustee's role in a charity is to be the ‘guardians of purpose’, making sure that all decisions put the needs of the beneficiaries first. They safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation. They make sure these are used well and that the charity is run sustainably.

Why become a Trustee?

Being a Trustee can be very rewarding. As a Trustee you have the chance to support and shape the work and strategic direction of an organisation, and you can make a significant difference to a cause that matters to you.

Being a Trustee offers the opportunity for professional development. It can let you gain experience of strategy and leadership, and boost your CV. It will give you experience of being a non-executive director, such as setting a strategic vision, influencing and negotiation, and managing risk. If you already have significant experience in these areas, it can be stimulating to use it in a different and potentially challenging context. You will be part of a team and will have the opportunity to apply your unique skills and experience while learning from others. Working closely with a passionate team of people who have different perspectives is often one of the most enjoyable aspects of the role. Trustees often say that being a board member has been one the richest sources of learning in their professional lives.

Why join our board?

BCWA was founded by a group of local women in Bromley who wanted to do something practical to support women in their local community and has been run by women and for women ever since. Over the past few years the organisation has grown considerably but still operates very much in the spirit of grassroots feminist women’s movement of the 70s, out of which it was founded.

Many of our trustees, staff and volunteers have lived experience of domestic abuse, and the organisation actively welcome survivors at all levels. We are a supportive, warm and friendly group and we genuinely strive to foster great relationships. Our Board is made up of a diverse group of women with a broad range of backgrounds, skills and experience. This team operates on mutual respect and true collaboration in order to provide the best leadership possible to the charity. We are solutions oriented, creative, forward-thinking and passionate about working to end domestic abuse.

BCWA has seen sustained growth over the last few years and has increased its property portfolio to provide a range of dispersed ‘move on’ accommodation for women leaving refuge, with continued support.

The charity is also committed to an ongoing process of service improvement via stakeholder feedback and analysis of needs and gaps in provision. Our local knowledge and specialist expertise positions us very well to innovate in co-producing new services.

In addition to trauma-informed accommodation and community-based services, BCWA has developed a therapeutic service alongside, which encompasses child play therapy and a specialist in-house counselling service for women. This supports the health and wellbeing of survivors going forward as well as working towards the prevention of repeat victimisation.

A trusteeship with BCWA is an exciting opportunity to be part of a dynamic organisation, contribute to the local community and impact thousands of women’s lives for the better. It is a truly pivotal time to join the board at BCWA, as we develop and implement innovative new services that will add significantly to the breadth and impact of support available to survivors of domestic abuse in Bromley & Croydon.

What skills are we looking for?

We are looking for a range of new trustees with a range of different skills to shape and steer the future of this dynamic organisation, as well as bring wisdom, energy and new perspectives to our governance.  We would particularly welcome applications from women with knowledge of or experience working in the following sectors:

· Social housing, social investment, housing, company or charity or general legal background

· Provision of mental health services

· AI expertise

ROLE DESCRIPTION

We are looking for strategic-minded individuals with a variety of skills to join our board. Our trustees play an essential role in making sure that BCWA achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that we have a clear strategy and that our work and goals are in line with our vision.

Trustee duties

• To ensure the BCWA is carrying out its purposes, as set out in its governing document.
• To ensure the charity complies with its governing document, charity law and any other applicable laws.
• To act in the charity’s best interests, making balanced and adequately informed decisions.
• To contribute actively to the Board of Trustees in giving firm strategic direction, setting overall policy, defining goals and setting targets (including evaluating performance against set targets).
• To provide guidance using previous experience and expertise on a range of aspects of BCWA's business, including support to set up new initiatives.
• To ensure the effective and efficient administration of the Organisation.
• To monitor the financial, strategic and operational performance of BCWA.

In addition to the above responsibilities, each Trustee should use any specific skills, knowledge or experience they possess, to enable the Board to reach sound decisions. This may involve leading discussions, focusing on key issues, scrutinising reports, providing advice and guidance on new issues, particularly where a Trustee has specific expertise. Our board meets bi-monthly and holds an Annual General Meeting.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision: working to end domestic abuse.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

What impact will you have?

You will be joining an organisation actively opposed to all forms of discrimination providing a service that is confidential, non-judgmental and respectful of diversity.

You will have the opportunity to showcase your skills as well as learn new ones.

We are a feminist organisation and recognise the gendered nature of domestic abuse and other forms of violence against women and girls.

Time Commitment

• Attendance at board meetings which take place six times a year. Meetings are held in the early evening, mostly on-line, with one or two held in-person at our south-east London Head Office.
• Trustees will also need to carry out any pre-meeting reading and preparation and may be contacted occasionally for advice.

Further Information

We are very happy to have informal discussions about the role and warmly welcome candidates to visit us or observe a board meeting if they wish.

New Trustees are assigned an existing member who is responsible for their induction and support for a period of 6 months.

As our organisation works with extremely vulnerable clients, safeguarding is one of our key priorities. Please contact us if you would like more info or to view our SG policies. In light of this, offers are subject to an enhanced DBS check and satisfactory references.

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA is an Equal Opportunities Employer. 

Reg. Charity No.1068007.