Manager volunteer roles

nclusive Boards is delighted to be supporting Canterbury Cathedral to appoint a Non-Executive Member of Chapter and Lay Canon with expertise in Safeguarding.

About Canterbury Cathedral

Founded by St Augustine in 597 AD, Canterbury Cathedral is a unique place of worship, a major pilgrimage destination, a masterpiece of art and architecture, and one of the UK’s most-visited historic sites. Often referred to as ‘England in stone’, the Cathedral has been at the centre of momentous events and upheavals. It is the Mother Church of the worldwide Anglican Communion, seat of the Archbishop of Canterbury, UNESCO World Heritage Site, and resting place of royalty and saints.

Chapter is the body corporate of Canterbury Cathedral. Its members have the general control and management of the administration of the Cathedral. Canterbury Cathedral became a full charity in February 2024 (under the Cathedrals Measure 2021) and as well as being regulated by the Church Commissioners, will also be regulated by the Charity Commission for England and Wales.

About the Role of Member of Chapter and Lay Canon

Chapter members play a vital and strategic role in maintaining the Christian vision and mission of the Cathedral, as well as its corporate governance.

All Chapter members must either be an actual communicant (within the meaning given in Rule 83(2) of the Church of England’s Church Representation Rules) or a communicant member of a Church which is not in communion with the Church of England but subscribes to the doctrine of the Holy Trinity. An “actual communicant member” of the Church of England is legally defined as a baptized person who is confirmed (or ready to be confirmed) and has received Holy Communion at least three times in the preceding twelve months. 

Person Specification

In this recruitment campaign we are seeking to appoint one member of Chapter and Lay Canon. We are particularly interested to hear from candidates who have a safeguarding background, with knowledge of safeguarding legislation, policy and practice that encompasses both adults and children.

We are also seeking candidates who:

• Are committed to the Cathedral’s Christian vision, mission and ministry. 
• Are able to reflect the ethos set out in the Nolan Principles within our charitable context.
• Show demonstrable strategic leadership and management skills and able to provide effective strategic guidance.
• Have strong intellectual and analytical skills with a broad based and long term view of strategic and organisational goals.
• Possess the highest levels of trust and integrity. 
• Have the ability to gain the trust, respect and support of fellow members of Chapter and the wider Cathedral community.
• Are able to show empathy in dealing with others and to engage diplomatically and with authority in dialogue and debate on critical issues.
• Are able to voice concerns appropriately in a frank but professional manner and to deal with conflict constructively.
• Have knowledge of principles and processes in equity, diversity and inclusion (EDI).
• Have excellent interpersonal and communication skills, capable of relating well to diverse stakeholder groups.

Canterbury Cathedral is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.

Please visit Inclusive Boards' website for more information and to apply.

Who we are

The Humane League UK (THL UK) is dedicated to ending the abuse of animals raised for food by influencing the policies of leading food companies, advocating for stronger animal protection laws, and encouraging individuals to take action. We are part of a global network of organisations working to create a future where all animals are treated with respect and compassion.

Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.

THL UK is an equal opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger. We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.

The Position

We are seeking two new Trustees to add to the current Board of four voluntary members.

Board members (trustees) of THL UK are responsible for providing strategic leadership, ensuring strong governance, and safeguarding the organisation’s mission, values, and financial sustainability.

This is a voluntary position, and trustees are expected to act in the best interests of the charity and in accordance with legal and regulatory requirements.
 

Whether you are an experienced charity trustee or looking for your first board position; if you believe you can share our commitment for ending the abuse of animals raised for food and have the qualities, knowledge and experience we are looking for, then we’d love to hear from you.

For full details about the role of trustees please view our information pack which you can find in the application resources below.

If you would like to watch a recording of our recent webinar where we discussed the role in more detail, you can view this by following the link to our website.

Person specification and requirements for this role

While specific experience in animal protection is not essential, all Board members must:

• Demonstrate a commitment to the aims and values of THL UK.

• Understand and accept the legal duties, responsibilities, and liabilities of trusteeship.

• Bring a strategic mindset and the ability to make well-reasoned, independent decisions.

• Be able to communicate in ways that build understanding and trust, and contribute positively to collaborative team working.

• Be willing to devote the necessary time and effort to the role.

• Be committed to moving forward with Diversity, Equity and Inclusion best practices.

Specialist Expertise Sought

In addition to the general requirements above, we are particularly seeking candidates who can bring expertise in one or more of the following areas:

1. Charity Governance

• In-depth knowledge of charity governance best practice, preferably gained through prior trustee, board, or senior charity leadership experience.

• Understanding of regulatory compliance and governance frameworks for UK charities.

• Legal skills relating to charity law, contracts, risk management, or related fields (desirable).

2. Charity Fundraising

Experience and understanding of charity fundraising, with particular relevance to EA-aligned funding environments.

• Knowledge of charity fundraising principles, governance considerations, and ethical fundraising practice.

• Understanding of the Effective Altruism funding landscape, including grant-making bodies, donor expectations, and impact-led funding criteria.

• Experience supporting or advising on grant applications, funder relationships, and individual donor stewardship.

3. Farmed Animal Campaigning

Knowledge of campaigning and advocacy within animal protection movements, with a particular focus on farmed animals.

• Understanding of the strategic landscape of farmed animal protection, including corporate campaigns, legislative advocacy, public engagement, and movement priorities.

• Experience of designing, advising on, or evaluating campaigns that seek measurable improvements for farmed animals.

• Awareness of the wider animal protection movement, including key organisations, campaign tactics, risks, and opportunities for collaboration.

• Scientific or veterinarian understanding and experience with farmed animals (desirable).

We welcome applications from individuals from all backgrounds and with a range of perspectives. Having reviewed existing Trustees' diversity we would particularly welcome applications from ethnic minorities, disabled people and marginalised groups.

Where candidates bring similar skills and experience, we may take lived experience or background into account to help us build a more representative and inclusive board.
 

Key Responsibilities

• Contribute actively to the Board’s role in giving strategic direction, setting overall policy, defining goals, and evaluating performance.

• Ensure that THL UK complies with its governing document, charity law, and any other relevant legislation or regulations.

• Oversee the financial health of the charity, approving annual budgets and monitoring financial performance.

• Champion the fundraising work of THL UK in various ways–for example by introducing new donors from your network, actively promoting THL UK’s fundraising initiatives (like our end of year appeal), or by donating directly if you have the means to do so.

• Protect and promote the charity’s values, reputation, and effectiveness.

• Support and challenge the executive team to achieve the organisation’s objectives.

• Act as an ambassador for THL UK, promoting its work to stakeholders and the public.

• Participate in Board meetings (typically four per year) and occasional sub-committee meetings, as well as contributing advice and guidance outside formal meetings when required.

Key competencies

• Strategic thinker: Looks at consequences, implications, interdependencies, and indirect effects, all in both the short and longer term. Looks beyond the immediate goal or issue and with the greater context, not just the content of the moment. Is able to think and act creatively in difficult situations.

• Problem solver: Identifies issues, effectively structures problems, analyses information to produce insights and generates wise, actionable recommendations. A forward-looking thinker who anticipates the needs of the organisation.

• Effective: Strategically able to focus our energy, resources and talent toward impactful actions that will reduce, and ultimately end, the abuse of animals for food.

• Communication and strong interpersonal skills: Ability to communicate in ways that build understanding and trust and can adapt to different tones and styles and be able to engage with people from all walks of life.

St Basils is looking for a new Non-Exec Director / Trustee with Marketing & Communications experience to join our Board

About Us

St Basils works with young people aged 16-25 who are homeless or at risk of homelessness, to enable them to find and keep a home, grow their confidence, develop their skills, increase opportunities and ultimately prevent homelessness.

We help just over 4,000 young people each year across the West Midlands, with services in Birmingham, Coventry, Sandwell, Solihull, Warwickshire and Worcestershire. Our services range from providing supported accommodation to outreach, advice, support, employability and engagement services to help young people regain the stability they need to rebuild their lives, gain skills, confidence and employment and move on. The aim is to help them successfully break the ‘cycle of homelessness’ so that they can go on to experience a bright, fulfilling future and never return to a state where they are at risk of homelessness again.

About our Board

We are a registered provider of social housing, a charity and a company limited by guarantee, meaning our Board members are both Directors and Trustees.

To navigate our challenging regulatory landscape, we need to be tightly governed. At the heart of this is a Board with the right knowledge, values, skills and diversity, all whilst working towards our vision that homelessness should not be part of growing up.

As a member of St Basils’ Board, you will be a guardian of St Basils’ charitable purpose. You will be responsible for holding the Senior Leadership Team to account through constructive challenge and support, and for ensuring St Basils’ strategic priorities are met.

You will form part of St Basils’ governance framework, providing oversight of key business areas, such as business planning, safeguarding, risk, finance, health and safety, EDI and business development. 

Our Board is made up of 14 members, 2 of which are designated for young people who have lived experience of homelessness and / or St Basils’ services.

St Basils has adopted the RACE Equality Code and is actively seeking applications from those from Black communities to ensure our Board is reflective of both the young people that we serve and our dedicated workforce.

About the Role

We are looking for a voluntary Director / Trustee with expertise in marketing, communications and/or public engagement to increase the reach of our campaigns. Our new Board member will need to strong networking and stakeholder engagement skills, with the ability to open doors and build relationships.

As our Marketing & Communications Board Member, you will:

· Ensure marketing initiatives align with the organisation’s goals and regulatory requirements.

· Support St Basils’ PR and marketing initiatives by bringing knowledge of current marketing tools

· Help identify opportunities to increase the visibility and impact of St Basils’ campaigns.

· Leverage personal and professional networks to enhance the charity’s reach, partnerships and fundraising potential.

· Work closely with the Director of Income Generation & Value Capture to ensure St Basils’ marketing and communications strategies are being implemented effectively.

• Contribute to trustee discussions and decisions on broader charity strategy, risk management and financial oversight.

Our new Director / Trustee will sit on our Business Support & Audit Committee which oversees central functions, including Finance, HR, Fundraising and Marketing. This committee meets virtually, one a quarter.

Although the role is voluntary, reasonable expenses will be paid for costs incurred in undertaking the role.

About You

You will be an experienced professional in marketing, communications, PR or brand strategy, ideally with experience in the youth or homelessness sectors.

You will demonstrate sound judgement and be able to challenge confidently and constructively, although you do not need to have Board experience.

Understanding of governance and the responsibilities of a charity trustee is desirable, but training will be provided.

You will work within the principles of Equality, Diversity & Inclusion and understand the needs of the diverse young people we serve.

You will put the needs of young people first, be passionate about ending youth homelessness and share our mission, vision and principles.

Time Commitment

You will need to be able to attend the majority of Board and Committee meetings, one of each is held each quarter (8 meetings total per year). Each meeting will last around 2 hours and will normally be held late afternoon/early evening (usually 4pm – 6pm). Board meetings are held in person at St Basils’ Head Office in Birmingham, and Committee meetings are held virtually via Microsoft Teams. The dates for meetings are set by calendar year, towards the end of the previous year.

Meeting papers will be shared via an online portal one week in advance of the meeting to allow for sufficient preparation time.

A Board away day is held each year, usually October, and every other year this includes an overnight stay. This will be fully paid for by St Basils.

We encourage Board members to visit our accommodation services to deepen understanding of our work and support effective governance and decision-making. We would like all Board members to make 2 visits a year if possible.

All travel expenses incurred in attending Board meetings / conducting site visits will be reimbursed by St Basils.

What’s in it for you?

We offer a series of essential online training courses (for example GDPR, Cyber Security, EDI, Safeguarding, Risk Management) and the opportunity to do additional online or in-person training, such as Psychologically Informed Environment training. As part of our commitment to race equality, we provide mandatory Anti-Racism training for all staff and Board members.

You will be part of a knowledgeable and supportive Board and have the opportunity to work alongside young people with lived experience.

You will have the guidance of a knowledgeable Chair to support your development as a Director / Trustee, and you will have access to St Basils’ Senior Leadership Team to help you fulfil your role.

St Basils is a learning organisation and therefore we are able to support and develop Board members who are new to the role. In addition, St Basils has membership with the Board Development Agency, which provides our Board Members with access to webinars and development tools specific to housing sector Boards.

Being a Director / Trustee at St Basils is more than just attending meetings – if you would like to contribute to an organisation that has young people at its core, where you can visibly see the difference you are making, then this is the role for you.

For further information please see the link to the full job pack.

We welcome early applications and will interview on a rolling basis.

Based right in the heart of the city, Shopmobility is a vital and much loved service for all of our customers.  A place where they know they will be listened to, treated with dignity and provided with the best assistance we can offer them, to live their lives independently.

Equal Lives is a user led Disabled People's Organisation and we're really proud of Shopmobility!  It's the part of our organisation which is people facing, the part where our staff and volunteers get to represent us and interact with our customers on a daily basis.  So, it's vital that we have the right people on hand and that's where you come in!

If you've got a passion to help the Disabled community by empowering them to live the life they deserve, then you're our kind of person.  We're looking for those compassionate individuals who want to help others, who are happy to give a few minutes to listen to someone's story, to ask how their day was and to support them in working out the best solutions to suit their needs.

Shopmobility is a scheme that supports people to hire mobility aids during their visit to the city. We're based in Chantry Place (previously Chapelfield Shopping Centre) and we are looking for volunteers to help with all aspects of the day-to-day running of the shop.This is a great opportunity to volunteer, build your skills and meet new people! 

Role overview: 

 As is typical of working with the community, no one day is the same.  As such, the role may include, but is not limited to: 

• Opening the site ready for business and helping to prepare the shop 
• Closing the shop at the end of the day 
• Greeting customers and acting as a friendly, supportive and welcoming face 
• Supporting customers to work out what they need, and to hire the equipmen
• Keeping the site looking presentable and welcoming
• Handling cash and taking card payments
• Supporting people to sign up as Shopmobility members and to join Equal Lives as members
• Responding to queries on social media, email and telephone
• Taking future bookings for the equipment 
• Cleaning and maintenance of vehicles when they’re returned 
• Marketing and promoting the shop 
• Some other occasional ad hoc tasks as required such as signposting to our other services or other organisations

We’ll give you: 

• Comprehensive training, including Customer Service, GDPR, Safeguarding and Data Protection 
• The opportunity to choose your days and hours (within our opening times of Tuesday to Friday)
• An accessible city centre location 
• A variety of activities to challenge you and develop your skills 
• The opportunity to take on additional responsibilities as you gain experience 
• Specific tasks focusing on the skills you want to gain 
• A friendly and supportive team of staff and volunteers 
• A mapped out plan of personal development to help you evidence your professional progression

You will be doing really important work with this role, supporting those with mobility issues access the City to lead more independent lives. This opportunity gives you a fantastic chance to learn and develop great transferable skills. 

If you are looking for a volunteer role which gives you the chance to make a real difference to people's lives, this role could be for you. 

Volunteering Arrangements 

 The site will follow the COVID19 safety guidelines and volunteers will be reimbursed reasonable expenses incurred whilst supporting us.

All volunteers are required to undertake our core training programme. This covers basic safeguarding and other key features, such as data protection.

New volunteers will have an opportunity to ‘shadow’ experienced volunteers and members of staff 

Potentially, depending on the candidate, there may be additional opportunities to participate in a variety of accredited training courses. Please ask a manager for further details. 

Volunteers are required to adhere to the organisation’s policies and practice guidelines. 

Reasonable expenses, including travel whilst undertaking this role will be reimbursed. This includes mileage (currently £0.45 p/mile) and parking costs. 

Person specification 

• Honesty
• An ability to be empathic, whilst maintaining professional boundaries 
• Reliability, and only committing to a level of volunteering which is realistic 
• Good interpersonal skills 
• The ability to be non-judgemental 
• Good verbal and written communication skills 
• Excellent listening skills 
• Commitment to attend training courses and team meetings 
• Ability to follow organisational policies and procedures including safeguarding, data protection and health and safety
• Dedicated to the empowerment of Disabled people 

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 
• Reasonable volunteer expenses reimbursed in line with our volunteer expenses policy.

Our values:

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

As a maintenance (handyman) volunteer at SeeAbility, you will support the facility in maintaining a safe, functional, and pleasant environment for people we support and our teams.

This position requires a reliable, skilled, and proactive individual who can carry out general maintenance tasks and assist with small repairs around the property. Your efforts will directly contribute to the well-being of the people we support and ensure that the home remains a comfortable and secure place for all.

Skills Required 

• Perform general maintenance and minor repairs to the building and facilities, including but not limited to:  carpentry, painting, decorating and repairing

• Assist with the installation of furniture, fixtures, or equipment, ensuring they meet safety standards.

• Ensure that all tools and materials are properly maintained and stored safely.

• Help identify potential maintenance issues before they become problems.

• Report more complex repairs or safety concerns to the Facility Manager or Maintenance Supervisor.

• Support the care home during renovation or redecoration projects.

• Work collaboratively with other volunteers and staff to ensure the upkeep of the home.

• Would not be asked to carry out and electrical or plumping works

• Adhere to health and safety guidelines, ensuring all tasks are completed with care and in compliance with regulations

Training required for this role (all delivered vis e-learning)

• Safeguarding

• H&S

• Manual Handling

• How to be Eye Care Aware

• Fire Safety

• Infection Control

• Data Security and Confidentiality

• First Aid

All these courses will take approximately 40-60 minutes, apart from the First Aid which is 2 hours

Benefits

Being a maintenance (handyman) volunteer provides a key service by helping to keep our homes in good condition. 

This is a fantastic opportunity to have a direct impact upon the lives of others.

SeeAbility provides training and this can help you to develop new skills.

Volunteers can claim travel expenses.

About Us 

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time.

SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Confident and Capable volunteers are required to help us with our charity admin.

Are you retired or looking to get back into work and are confident on the phone and using IT? 

If so you may be the person we are looking for !

We need people to help us:

• Answer calls and prpvode advice and information
• Support the running of our reception desk 
• Help with data inputting and maintenance 
• Assist with general office admin tasks 

If you are passionate abourt supporing vulnerable people in the community and have a few spare hours each week then please get in touch !

We offer:

• Full induction
• Flexible hours
• Onsite parking
• Access to free training and develeopment 
• References after three months 
• Expenses covered
• Volunteer social events 
• Volunteer Community awards 

We are looking for a marketing and communications specialist to help improve our communciations and marketing. This role is focused on:

Role Summary

A strategic marketing and communications role focused on:

• Brand awareness
• Social media and content
• Campaign planning
• Website and digital communications
• Supporting fundraising through storytelling and promotion

Ideal Candidate

Someone creative and organised who understands:

• Digital marketing
• Community engagement
• Content creation
• Campaign management
• Brand consistency

Key Responsibilities

• Develop and deliver marketing campaigns
  Manage social media and website content
• Create flyers, graphics and promotional materials
  Support events and awareness campaigns
  Maintain content calendars and marketing assets
• Analyse engagement and campaign performance

Lead Volunteer

Mind Retail

About the role

Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.

Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!

You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:

· Experience working as part of, and leading, a diverse team

· Shop management, retail management and key holder experience

· Opportunities to improve your management, leadership and interpersonal skills

· Stock organisation, processing, pricing and merchandising skills

· Cash handling skills, including management cash functions

· Understanding of sales information, including takings

· Commercial knowledge and skills

· Understanding of policies and procedures

· Administrative skills

· IT skills

· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses

Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!

We need great people like you to help us in the fight for mental health. Will you join us?

Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!

About You

• Commitment to our values & behaviours
• Enthusiastic and committed to achieving shop targets
• Flexible and adaptable approach
• Ability to work as a team and on your own initiative
• Able to build good working relationships
• Ability to work within Mind Retail’s policies and procedures
• Willingness to learn
• Good customer service skills
• Good communication skills

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.

Our Commitment

We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.

Hear from some of our existing Lead Volunteers…

Stuart, Lead Volunteer at our North Shields Mind Shop

Why did you want to become a Lead Volunteer?

I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.

I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.

I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!

What do you enjoy most about being a Lead Volunteer?

I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.

Lead Volunteer at our Turnham Green Mind Shop

Why did you want to become a Lead Volunteer?

I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.

What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?

As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.

What do you enjoy most about being a Lead Volunteer?

Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…

It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.

Are you an experienced Board-level leader passionate about education, social mobility, STEM, and creating opportunities for young people?

The Engineering Development Trust (EDT) is seeking an exceptional Chair of Trustees to provide strategic leadership to its Board. This opportunity would suit an experienced Chair, Trustee, Non-Executive Director (NED), Board Member, CEO, Executive Director, Managing Director or senior leader with expertise in governance, strategy, financial stewardship and organisational leadership who is passionate about education, STEM and social impact.

 We’re looking for someone with senior leadership experience, strong understanding of charity governance and finance, and the ability to support and challenge at Board level.

About EDT

EDT is a UK-wide education charity delivering over 50,000 learning experiences each year through the Industrial Cadets Awards. We bring together employers, educators and young people aged 9–21, helping them explore STEM pathways and access rewarding future careers. EDT plays a critical role in tackling skills gaps, improving social mobility and increasing diversity across STEM industries.

About the Role

This is a high-impact trustee leadership opportunity for someone who wants to shape the future of a national charity. As Chair, you will provide strategic leadership to the Board, ensuring strong governance, financial oversight and organisational effectiveness.

You will work closely with the Chief Executive, acting as a trusted sounding board while maintaining accountability for delivering EDT’s mission and strategy. You will also act as an ambassador, representing EDT to partners, funders and stakeholders.

Key Responsibilities

• Provide strategic leadership and direction to the Board of Trustees
• Ensure effective charity governance and compliance
• Oversee financial health and sustainability
• Support and challenge the Chief Executive
• Lead Board development and performance
• Act as an external ambassador for EDT

About You

We are seeking a collaborative, strategic and values-driven leader with experience operating at Board, Trustee, Non-Executive Director (NED), Chair, Chief Executive Officer (CEO), Executive Director, Managing Director or senior leadership level.

You will bring:

• Significant senior leadership, executive, trustee or non-executive experience
• Strong understanding of charity governance, corporate governance, risk management, financial oversight and organisational strategy
• Experience working with Boards, Trustees, Committees or governing bodies
• The ability to provide both support and constructive challenge to senior executives and leadership teams
• Excellent stakeholder engagement, influencing, partnership-building and ambassadorial skills
• A commitment to equality, diversity and inclusion, social mobility and creating opportunities for young people
• Strong judgement, integrity and a passion for delivering social impact

Experience gained within the charity, not-for-profit, third sector, education, STEM, skills development, employability, workforce development, youth development, public sector or social enterprise sectors would be particularly valuable, although candidates from the commercial sector with relevant governance experience are equally encouraged to apply.

Commitment

• Approx. 4 Board meetings per year plus committee involvement
• Regular engagement with the Chief Executive
• Attendance at key events and stakeholder meetings

This is a voluntary role with reasonable expenses reimbursed.

Why join EDT?

This is a unique opportunity to make a meaningful difference in the lives of young people across the UK, while helping to address critical skills shortages in STEM. You will join a committed Board and executive team and play a central role in shaping EDT’s future at a time of both challenge and opportunity for the sector.

We welcome applications from experienced trustees, board members, non-executive directors, charity leaders, public sector leaders, education leaders and senior executives who share our commitment to improving outcomes for young people and strengthening the future STEM workforce. We actively welcome applications from candidates of all backgrounds and are committed to building a diverse and inclusive Board.

VOLUNTEER: Head of Programmes / Programme Lead

Help Us Build and Launch SUNSHINE’s Pilot Programmes Across London

SUNSHINE Charity is a vibrant, 100% volunteer‑powered start-up movement dedicated to bringing SUNSHINE into people’s lives. We help smash loneliness and social isolation by creating welcoming opportunities to connect, participate, learn, volunteer, make friends and feel like you belong.

• We’re joyful.
• We’re human.
• We’re community-powered.
• And now, we’re ready for a passionate, organised, people‑focused Head of Programmes / Programme Lead to help us build, launch and grow our pilot programmes — and lead our Programmes Team with warmth, clarity and energy.

If you love people, community, creativity and making things happen, this role shines.

Why We Need You

SUNSHINE is entering an exciting chapter. Our pilot programmes — including Digital Inclusion & Skills, Community Sessions, and other future strands — are ready to be shaped, tested and launched.

We need someone who can:

• Build programmes from the ground up.

• Coordinate volunteers and activities.

• Support and guide the Programmes Team.

• Ensure our programmes feel welcoming, joyful and human.

• Help us create spaces where people feel connected, valued and part of a community.

This is a role for someone who loves turning ideas into reality and building community-powered programmes that change lives.

What You’ll Do

As Head of Programmes / Programme Lead, you will:

• Lead the set up, development and launch of SUNSHINE’s pilot programmes.

• Manage and support the Programmes Team.

• Coordinate programme activities, volunteers and delivery.

• Ensure programmes run smoothly, safely and with SUNSHINE’s signature warmth.

• Work closely with the Founder, Volunteering Team and Fundraising Team.

• Help shape future programme strands as SUNSHINE grows.

• Create welcoming, uplifting experiences for participants and volunteers.

You’ll be joining a charity where kindness is a superpower, community is everything, and every volunteer helps bring SUNSHINE into people’s lives.

Who We’re Looking For

You’ll thrive in this role if you are:

• Passionate about people, community and connection.

• Organised, proactive and able to lead with clarity.

• Warm, encouraging and supportive.

• Skilled at coordinating volunteers and activities.

• Excited to build programmes from scratch.

• Creative, flexible and solution-focused.

• Energised by SUNSHINE’s mission of positivity, human connection, community and belonging.

Experience is welcome — but heart matters most.

Time Commitment & Availability

This is an operational volunteer role, not a trustee position.

We keep things flexible and human.

• A few hours per week, depending on programme activity.

• Must be available at least 2 evenings per month.

• Must be available at least one weekend daytime per quarter (for programme delivery, community sessions, inductions and team support).

We’ll work around your life, your schedule and your energy — but we do need a reliable, committed Programme Lead who can help us launch SUNSHINE’s programmes with confidence and joy.

What You’ll Gain

• The chance to build a programme from the ground up.

• A joyful, supportive team culture.

• Real impact on people experiencing loneliness.

• New skills, new confidence and new friendships.

• The satisfaction of helping people feel connected and valued.

• The joy of bringing SUNSHINE into people’s lives.

Ready to Help Us Build SUNSHINE’s Programmes?

If you’re passionate, organised and excited to help create community-powered programmes full of positivity, human connection, community and belonging — we’d love to hear from you.

Join the SUNSHINE movement.

Help us bring connection, community and belonging to London.

COME SHINE WITH US.

Do you enjoy organising, sorting, and bringing order to busy spaces? Our Goods Sorting Volunteer role is a vital way to make a real difference behind the scenes and to the people we serve. 

At Wycombe Homeless Connection, we are fortunate to receive generous donations of food, clothing, and essential items from individuals and groups in our community. These items are part of our emergency response for people experiencing a housing crisis, including those who are homeless. They are given out to help people get through immediate, difficult situations and meet basic needs with dignity.

Keeping everything sorted, stocked, and easy to access means we can respond quickly when someone needs urgent support and that’s where you come in.

Our goods sorting team meets regularly to process donations, organise storage areas, and make sure our emergency supplies are ready to go when they are needed most.

What you’ll be doing

• Sorting donations by type, size, and best-before dates. 
• Emptying, labelling, and refilling storage boxes. 
• Organising cupboards and storage areas so emergency items are easy to find. 
• Helping keep spaces tidy, clear, and well organised. 
• Occasionally transporting surplus items to charity shops or other locations.

What the role is like

This is a practical, hands-on role where small tasks make a real difference to people in urgent need. A well-organised shelf or clearly labelled box can mean someone in a housing crisis gets essential support quickly.

You’ll be working alongside a friendly team of volunteers, sharing tasks, chatting as you go, and helping keep everything running smoothly behind the scenes.

Who this role suits

This role is ideal for someone who:

• Enjoys organising, sorting, and tidying. 
• Likes working as part of a team. 
• Is organised and able to work efficiently. 
• Is comfortable with light physical activity, including moving boxes and goods.

What we offer

You’ll receive full induction and role-specific training so you feel confident and supported from day one. Wycombe Homeless Connection is an award-winning charity with a small, experienced team working closely with dedicated volunteers who make this work possible.

Without volunteers, we simply couldn’t do what we do.

When you’ll volunteer

10:00am – 12:30pm, one Wednesday per month

Flexible, occasional commitment based on your availability

Interested?

If you’d like to find out more, we’d love to hear from you.