Media volunteer roles

This Role Turns Digital Campaigns Into Real-World Impact. At Tell My Truth and Shame the Devil C.I.C., online fundraising is more than clicks—it’s building a movement.
The Online Fundraising and Campaign Manager ensures that all digital campaigns—from social media drives to crowdfunding initiatives—are strategically designed, executed, and optimised for impact. You will lead online engagement, campaign planning, and donor acquisition strategies, connecting supporters to the CIC’s mission and converting attention into meaningful action. This is not a passive posting role—it is strategic, high-energy, and central to scaling the CIC’s digital impact.

This role exists to:

• Plan, launch, and manage online fundraising campaigns across multiple digital platforms
• Coordinate with Content and Donor Communication Specialists to ensure cohesive messaging
• Analyse campaign performance, adjusting strategies in real time for maximum engagement
• Support the Fundraising Director with digital strategy, reporting, and optimisation
• Ensure campaigns comply with safeguarding, ethical, and CIC standards
• Develop creative fundraising initiatives that engage online communities
• Track donor journeys from awareness to contribution, improving retention and growth

You are the digital architect of campaigns that mobilise supporters and funds.

Why This Role Matters

Online fundraising is critical for the CIC’s sustainability:

• It generates immediate and scalable revenue for programmes
• It grows awareness and community support beyond geographic boundaries
• It empowers supporters to engage meaningfully with the CIC’s mission

Without this role, online campaigns risk low engagement, wasted effort, or lost opportunities. With it, the CIC can reach thousands of supporters efficiently and ethically.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience using online fundraising platforms such as JustGiving, GoFundMe, Stripe, Patreon, or similar tools
• Experience in digital campaign planning, execution, and optimisation
• Strong understanding of social media marketing, including platform-specific strategies and analytics
• Experience with email marketing tools and CRM systems for supporter engagement and fundraising
• Ability to monitor, analyse, and interpret performance data to inform decisions
• Experience producing clear reports and insights for non-technical audiences and leadership
• Strong written communication skills, with an ability to craft compelling calls to action
• Creative mindset with the ability to generate and test innovative campaign ideas
• Good organisational skills and ability to manage multiple campaigns and deadlines
• Understanding of ethical fundraising, safeguarding, and data protection principles
• Ability to collaborate effectively with internal teams and volunteers
• Confidence working independently in a volunteer role, with proactive problem-solving skills
• Commitment to the organisation’s mission, values, and respectful supporter engagement

Desirable / Can Be Developed

• Basic knowledge of digital design or content tools

Qualifications

• Formal qualifications not required; equivalent professional or voluntary experience is highly valued

Main Responsibilities/ Key Duties

• Design and deliver online fundraising campaigns: Plan, implement, and manage end-to-end digital fundraising initiatives across social media, crowdfunding platforms, email marketing, and web-based channels. Ensure campaigns are aligned with organisational goals, audiences, and key fundraising moments.
• Develop innovative engagement strategies: Create and test creative campaign ideas, challenges, peer-to-peer fundraising initiatives, and digital engagement activities that motivate supporters to donate, share, and advocate. Continuously explore new trends and tools in online fundraising.
• Coordinate creative assets: Work collaboratively with Content, Communications, and Donor Engagement teams to develop compelling copy, visuals, videos, and calls to action. Ensure consistent messaging, tone, and branding across all digital channels.
• Campaign optimisation and performance monitoring: Track and analyse campaign metrics such as reach, engagement, conversion rates, donation values, and supporter growth. Use insights to adjust strategies in real time and improve campaign effectiveness.
• Data-driven decision making: Interpret analytics and audience behaviour to refine targeting, messaging, timing, and platform use. Support evidence-based recommendations for future fundraising activity.
• Compliance and ethical standards: Ensure all online fundraising activities comply with relevant regulations, platform terms, safeguarding policies, data protection requirements, and ethical fundraising standards. Promote transparency and donor trust at all stages.
• Reporting and accountability: Prepare clear and timely reports on campaign performance, outcomes, and learning for leadership and stakeholders. Highlight successes, challenges, and recommendations for improvement.
• Volunteer collaboration: Engage and coordinate volunteer teams and digital ambassadors to amplify campaigns, encourage peer sharing, and extend reach within communities and networks. Provide guidance and motivation to support consistent messaging.
• Continuous improvement: Contribute to the development of best practices, templates, and processes for online fundraising. Share learning across teams to strengthen organisational digital fundraising capacity. 

Who This Role Is For

This role is suited to someone who:

• Understands online fundraising and digital campaign strategy
• Can plan, execute, and monitor campaigns independently and collaboratively
• Is creative, data-driven, and solution-oriented
• Can translate social media trends into actionable fundraising opportunities
• Values transparency, ethics, and mission-aligned digital engagement

You are a strategic digital leader and campaign innovator.

What You Gain

• Founding-level experience in online fundraising strategy and execution
• Strategic insight into digital engagement and campaign optimisation
• Leadership exposure in managing multi-channel campaigns
• Priority consideration for future paid roles
• Direct contribution to community empowerment and CIC sustainability

This role builds digital strategy, fundraising, and online community leadership skills.

What This Role Is Not For

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid digital tools, analytics, or campaign strategy
• Are seeking immediate paid employment
• Are uncomfortable managing ethical online engagement and fundraising

Important to Be Clear

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for digital campaign success and donor engagement
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about campaign strategy, performance, and collaboration

If you believe that digital campaigns can create meaningful impact, and that online engagement is a tool for real-world change, this role is for you.

A Final Word

Fundraising is about people, not just donations.

If you know that:

• Trust is built through transparency, consistency, and care
• Privacy and safeguarding are essential to ethical digital engagement
• Respectful communication strengthens supporter relationships and loyalty

 …then you already understand the heart of effective online fundraising and campaign management.

We are looking for new, UK-based members of our Board of Trustees who share our vision and values to support us in these achievements, meet identified skills gaps and broaden strategic perspectives.

The main responsibility of the Board is to govern, rather than manage, Save the Rhino International on a day-to-day basis. The three main areas of responsibility are:

• Approve and oversee progress against the organisational strategy
• Monitor organisational and executive performance
• Ensure appropriate stewardship of financial resources 

What are we looking for?

People with significant experience in one or more of these areas:

• Human Resources, particularly implementing policies and procedures and with an interest in organisational development and culture
• Communications, with a background in PR, press, advocacy or media campaigns and / or paid digital marketing and influencer management
• Fundraising, with experience in securing and stewarding high-value partnerships and / or green finance and impact investment
• Biodiversity conservation, skilled in developing strategies, implementing projects, measuring impact and making informed resource allocation decisions, particularly in rhino range states

Person Specification

• Commitment to Save the Rhino’s vision, mission and values
• Excellent written and verbal communication skills
• Visionary and strategic with strong critical and analytical thinking
• Strong networker across a range of stakeholders in their field
• Based predominantly in the UK
• Must be eligible to serve as a Trustee under charity legislation (England and Wales) 

Save the Rhino embraces diverse talent welcoming people with different beliefs, backgrounds and ways of working. We welcome Board members from rhino range states and from a diversity of backgrounds to bring a wider range of perspectives and inform decision making.

We are committed to making our Trustee roles accessible and inclusive, and will work with applicants to provide any adjustments or support they may need. Whatever your background, and however you identify, you’ll be welcome here.

What will you be doing?

People in Harmony (PIH) is a membership organisation dedicated to supporting mixed-race individuals, and interracial families, and couples. Established in 1972, PIH aims to promote positive experiences by challenging racism, prejudice, and ignorance. We provide information, support, and advocacy to our members and the wider community through education, celebration, and research.

We are seeking a new Chair at a pivotal moment in the Charity’s history. Following a strategic review, we are at the start of a five-year plan focused on building capacity, strengthening governance, and establishing a strong operational structure. Concurrently, in the next 10 years we aspire to expand training, consultancy, and policy influence, positioning PIH as a leading national organisation for mixed-race advocacy. As Chair, you will be central in delivering the organisation's strategy.

What are we looking for?

• Proven experience at board level in a senior strategic leadership role, within the charity sector or a similar environment.
• Strong governance, strategic planning, and organisational skills.
• An inclusive leadership style; able to inspire and support everyone to participate on an equal footing.
• Financial management expertise and a broad understanding of charity finance issues
• Excellent communication and interpersonal skills, with the ability to inspire and motivate others.
• Able to listen and engage effectively; comfortable with challenge and debate and can encourage that in others while promoting a collaborative board environment.
• Passionate about the mission of PIH and commitment to promoting diversity and inclusion.
• Lived experience and understanding of the challenges faced by mixed-race individuals and communities is preferable.

What difference will you make?

Key Responsibilities

• Lead the Board of Trustees in setting the strategic direction and ensuring effective governance.
• Ensure the Board operates within its charitable objectives and complies with all legal and regulatory requirements.
• Plan and facilitate cyclical committee meetings, ensuring they are well-organised, inclusive, and productive.
• Approve operational strategies and policies and monitor and evaluate their implementation.
• Act as an ambassador for PIH, representing the charity at events and in the media.
• Establish and maintain positive relationships with members, partners, and stakeholders to further the charity's mission.
• Oversee the organisation’s financial plans and budgets and monitor and evaluate progress.
• Ensure key risks are identified, monitored and mitigated effectively.
• Support fundraising and grant application efforts and help secure resources necessary for the charity's sustainability.

Trustee vacancy: UK Bangladesh Education Trust (UKBET)

Founded in 1993, the UK Bangladesh Education Trust [UKBET], a UK registered charity and international NGO registered in Bangladesh, is looking for one or two new dynamic trustees to join our board, supporting the charity’s mission to help end child labour in Bangladesh.  

Our Doorstep Learning Programme engages and supports child domestic workers (95% girls) and their families. Trained and supported community teachers provide three individual or small group literacy, numeracy and life skills sessions for these working children as well as signposting for their families. A key aim is to support the children’s progression out of child labour to school or, for older children to vocational training. UKBET’s Family Futures microgrants address the root causes of child labour – family poverty.  Parents can use these grants to start or continue small businesses to increase their family income, removing the need to send their children to work and enabling them to join school or, for older working children, vocational training.

Our work is funded through charitable donations, fundraising and grants.

The UK Board of Trustees set the direction for the charity and support the work of the Executive Director and his team who also benefit from an Advisory Group based in Sylhet, Bangladesh.  We meet on line three or four times a year, and as needed, plus try to have an annual in person away day meeting. There are currently four experienced Trustees with a range of expertise across finance, income generation and education. We are seeking one or two new Trustees to join us, ideally leading in one or more of the following areas:

· Organisational efficiency to assume the role of Secretary

· Knowledge and connections to build interest and financial support from Bangladesh and/or the British Bangladeshi community

· Skills and expertise in social media and comms.

For more details on the role, please see the supporting Background information and JD.

To apply, please send your CV with a covering email outlining how you meet the JD criteria and telling us about any special areas of expertise and interest you could bring to the role.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Life in a rescue environment is never ideal for any cat compared to a loving home. Our cat adoption team leaders support cat homing and as part of this they may lead a team of volunteer home visitors who collectively play an important part in matching our feline friends with their new families. Our cat adoption team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Acting as the main point of contact within the team for cat adoption enquiries via email/telephone and social media
• Supporting the adoption process through either homefinder questionnaires or a small team of home visitors
• Liaising closely with other volunteers to ensure information on cats being helped is correct and up to date
• Following up on any post-adoption queries
• Play an active part in the volunteer committee, being part of the team leading on cat adoption information and updates
• Collaborating with the cat eelfare team leader to ensure the highest standards of cat care are applied in line with Cats Protection policy and procedures

Join Chain Reaction as Treasurer!

The award-winning Chain Reaction is looking for a dynamic Treasurer to join our inspiring team of Volunteer Trustees. Our skilled and diverse Board guides our strategy, ensures financial and legal compliance and promotes our vital work with young people. They are a lively and positive board who bring energy and commitment to an upbeat youth-focused arts organisation.

As Treasurer, you’ll oversee financial management, ensuring robust controls and policies are in place. The day-to-day finances are handled by our office team using QuickBooks. The company’s financial structures and systems are well established and we have a long history of efficient financial management. The role involves five meetings a year (3-4 in Bromley-by-Bow, 1-2 online).

About Us

Currently celebrating 30 years of using theatre and media to ignite personal and social change, Chain Reaction produces high quality, emotionally engaging projects that transform the way people relate to themselves, their community and to wider society.

Working with vulnerable young people across London and Essex is at the heart of what we do. Our innovative projects respond directly to the current needs of young people and tackle the most acute social problems, including youth unemployment, gangs, social exclusion, youth violence, teenage pregnancy, conflict resolution, mental health, radicalisation, substance misuse, bullying and drugs.

Over the years we’re proud to have engaged over 415,000 young people through transformative projects that make a huge difference to those who need it most.

If you’re passionate about making a difference, join us!

Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

5. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

We’re looking for enthusiastic, motivated people who’d like to help raise awareness and vital funds for local projects that make a real difference.

As a Fundraising Volunteer, you’ll support our fundraising activities, from community events and local partnerships to online campaigns. You’ll help inspire support for our programmes that empower people, promote wellbeing and build stronger communities.

This is a flexible, rewarding opportunity for anyone who enjoys connecting with people, being creative and helping a good cause grow.

What You’ll Be Doing

• Supporting the organisation and delivery of fundraising events and activities
• Helping prepare materials such as posters, donation forms and thank-you messages
• Promoting campaigns and community events online or in person
• Engaging with local businesses, schools or groups about partnerships or sponsorships
• Assisting with donation recording and simple reporting tasks
• Helping share stories that highlight how donations make a difference

Skills and Qualities We’re Looking For

• Good communication and interpersonal skills
• Confidence speaking with the public and representing the charity positively
• Creativity and enthusiasm for community fundraising
• Teamwork and reliability
• Basic digital skills (social media or online tools)
• Attention to detail when handling information or donations

What You’ll Gain

• Experience supporting fundraising and community engagement activities
• Opportunities to build confidence and communication skills
• Insight into how charities raise funds and engage supporters
• The satisfaction of helping local projects continue and grow

About Us

We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.

Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.

Safeguarding and Inclusion

We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.

Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.

We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.

About Roots Academy. 

Roots Academy’s Vision.

A generation of young Muslims who embody and promote a God-centred way of life.

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.

Why Does Roots Academy Exist?

Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline. 

Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.

Role Summary.

We are seeking a motivated and experienced Podcast Producer to support the planning and delivery of the Firmly Rooted Podcast. You will be responsible for planning and booking studio recording sessions, managing post production editing, and working closely with the host and other team members to make this the no #1 podcast for Muslim university students. 

Key tasks

• Brainstorming, contacting and liaising with guests to appear on the podcast

• Booking and preparing the recording studio for filming sessions

• Recording the podcast in the studio alongside the guest and host

• Cooperating with the host to plan the structure and topics covered in each episode

• Coordinating research and brainstorming sessions to identify potential guests and topics

• Collaborating with data analyst and design team to test and produce attention-grabbing thumbnails and titles

• Uploading the podcast to our video and audio platforms

What we’re looking for

• Passion for Islamic education and the development of young Muslims.

• Some experience or training in video or podcast production.

• Ability to travel to locations across the UK (Manchester and London) for recording sessions.

• Strong attention to detail and organisational skills.

• Ability to work collaboratively with a large team.

• Ability to work effectively under time pressure 

• Proactive, self-motivated, and willing to think outside the box.

What we have to offer

• Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.

• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 

• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.

• Professional development and practical experience in digital marketing and communication.

• Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen. 

Please note this is an unpaid volunteer position. 

Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy. 

Dacorum Citizens Advice is seeking additional trustees to join the board.

We are a charity that supports residents of Dacorum providing free, confidential, impartial advice through a team of paid staff and highly trained volunteers

What will you be doing?

Being a free advice provider our services are in great demand and client need is only likely to increase.  With our Centre team expanding to cope with this we need to recruit additional trustees with experience of managing whether a business, charity or people. The skills that we are particularly looking to gain on our Trustee Board are in Marketing & Communications, HR and in Fundraising.

What are we looking for?

• Understand and accept the responsibilities and liabilities as trustees
• be non-judgmental and respect views, values and cultures that are different to your own
• have good listening, verbal and written communication skills
• be able to exercise good independent judgement
• have good numeracy skills to understand accounts
• be willing to learn and follow Citizens Advice aims, principles and policies incl confidentiality and data protection
• be willing to undertake training
• Skills in Marketing & Communications, HR, and Fundraising.

What difference will you make?

As a trustee you will set policy and strategy direction,  set targets and evaluate performance.  You will make a positive impact for people in Dacorum by ensuring we are sustainable and meeting the needs of the community.   You will meet people and build relationships with trustees, staff and other volunteers building on your governance, leadership and stategy skills.

1. POSITION SUMMARY

At Release Therapy for Women, our mission is to ensure every woman in Sussex has access to high-quality therapeutic support. The Community Outreach & Inclusion Ambassador acts as a vital "bridge" between our charity and the local community. This is an active, relationship-focused role. You will work to build trust within diverse neighbourhoods, speak with healthcare professionals, and ensure that women who might not find us on social media are aware of the free, safe, therapeutic spaces we offer.

2. KEY RESPONSIBILITIES

Community Mapping & Trust Building

* Local Mapping: Research and identify multicultural community groups, faith centres, and women’s organisations in your specific area (Worthing, Peacehaven, or Brighton).

* Networking: Attend local coffee mornings, community festivals, and group meetings to introduce Release’s services in a warm, accessible, and non-clinical way.

* Targeted Engagement: Actively work to engage all communities by building relationships with respected community leaders.

Health & Social Prescribing Liaison

* GP Practice Outreach: Visit local GP surgeries to ensure Social Prescribing Link Workers and Practice Managers have our latest flyers and understand our referral process.

* Pharmacy & Hubs: Place information cards in local pharmacies and community health hubs, particularly in Peacehaven and East Worthing.

* Removing Barriers: Briefly chat with potential participants to help diffuse any initial anxiety about "joining a group," explaining the supportive nature of our sessions.

3. PERSON SPECIFICATION

Skills and Abilities

* Strong Interpersonal Skills: You are a "people person" who can start warm conversations with individuals from all walks of life.

* Active Listening: The ability to listen without judgment and empathise with the diverse experiences of women.

* Independence: You are a self-starter who is comfortable managing your own local schedule and reaching out to organisations.

* Local Knowledge: You must have strong ties to, or a deep understanding of, Worthing, Peacehaven, or Brighton & Hove.

Knowledge and Experience

* Diversity & Inclusion: An understanding of (or lived experience of) the barriers that prevent marginalised women from accessing mental health support.

* Community Awareness: Knowledge of local community hubs, faith centres, or health services in your area.

* No professional clinical experience is required, but a passion for women's mental health and wellbeing is essential.

4. WHAT WE OFFER YOU

* A Supportive Home: Join a volunteer team that is 19% neurodiverse and 25% ethnically diverse.

* Training & Induction: We provide a comprehensive induction into our therapeutic model, safeguarding, and cultural competency.

* Expenses: We reimburse reasonable travel and out-of-pocket costs incurred during your outreach.

Overview:

The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

General Administration:

• Maintain and update records, databases, and files.

• Handle correspondence, including emails and phone enquiries.

• Prepare reports, documents, and presentations as required.

• Support meeting coordination, including scheduling, agenda preparation, and minute-taking.

Financial & Office Support:

• Assist with processing invoices, expenses, and financial records.

• Monitor office supplies and place orders when necessary.

• Support the Head of Operations with budget tracking and financial documentation.

Event & Programme Support:

• Assist in organising events, workshops, and meetings.

• Coordinate logistics, including venue booking, catering, and materials.

• Support volunteer and participant communications.

Communications & Stakeholder Engagement:

• Maintain mailing lists and support donor communications.

• Assist in preparing newsletters, social media updates, and website content.

• Liaise with stakeholders, including funders, partners, and volunteers.

Qualifications & Skills:

• Previous experience in an administrative role.

• Strong organisational and time-management skills.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office and cloud-based tools

• Ability to work independently and manage multiple priorities.

• A passion for nonprofit work and community engagement.

This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.

About this role

You may be doing lots of interesting support service actions:

• Answering calls from our shops, helping to resolve concerns
• Answering contacts from our customers, learning how to deliver great customer service
• Working on our retail operations online support system, dealing with suppliers and shops online and by phone
• Creating marketing assets to send to shops
• Joining teams working on specific projects like training packs, cost evaluation or shop merchandising
• Creating social media posts for our shop colleagues to share
• Learning how to use word, powerpoint and excel.

Every day is different, we manage lots of different projects whilst working on our annual plan. We can find a project to suit everyone.

Volunteering in the office could enable you to gain the skills needed to support searches for employment.

You must be over 18 for this role.

When and where

This role can be remote so can be worked from anywhere in UK or you can come into the Here East office one or two days per week.

Depending on your availability we are suggesting 4 hours per week during office hours, but would welcome any suggested volunteering patterns.

Who we’re looking for

We welcome anyone who is friendly and passionate about disability equality!

Knowledge of Microsoft Office such as Teams, Word, Excel and Outlook would be useful, but our team would be happy to coach and train new volunteers.

We particularly welcome volunteering applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.

Skills and experience you can gain

• Administrative skills
• Microsoft Office experience
• Being part of a team
• Learning about how retail works at Scope
• Time management skills
• Valuable experience for your CV
• Experience of a large, national disability charity

What we can offer you

• IT equipment and software to carry out the role
• Introduction to Scope
• Demonstration of your tasks
• Training courses, in person and online
• Personal development opportunities
• Support and regular catchups from a dedicated manager
• Agreed travel expenses to the Here East office, if required
• Adjustments to make the role accessible for you
• Work experience for your CV
• A work reference
• 20% discount in your Scope charity shop and at our online shop.

Dates

We welcome any suggestions as to when you would like to start.

Safeguarding

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.

Volunteering at Scope

Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society.

As a volunteer you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.

Location: London, W2 1AY

Working hours: Part time (one day per month)

Salary: Resonable expenses paid

Join Imperial Health Charity at an exciting moment as we launch our ambitious new strategy to shape the future of healthcare across one of the country's largest Trusts and make a genuine difference to over 1.3 million people.

Who we are

At Imperial Health Charity, we help our hospitals do more through a comprehensive programme of grants, arts, volunteering and fundraising. As the dedicated charity for Imperial College Healthcare NHS Trust, one of the largest trusts in the country, our work helps to support more than 1.3 million patients and more than 16,000 NHS staff each year across Charing Cross, Hammersmith, Queen Charlotte’s & Chelsea, St Mary’s, and the Western Eye hospitals.

The opportunity ahead

Our new strategy for 2026-2031 will guide significant investments in patient health priorities and staff well-being, including our support of the Fleming Centre, a flagship research and innovation facility opening in 2028 to mark the centenary of Sir Alexander Fleming’s discovery of penicillin and the redevelopment of St Mary’s Hospital.

We’re raising our profile through more ambitious public relations and social media efforts, seeking national corporate relationships and consolidating funds to create more focused, meaningful impact in priority areas.

Who we are looking for

We’re seeking two trustees who each bring distinct strengths. The first should have experience in safeguarding, ideally gained through work with volunteers, or in community settings. You could have a background in adult and children’s services, care, or service delivery organisations that utilise volunteers at scale.

You’ll provide board-level oversight of our safeguarding and ensure best practice in policies and legal considerations.

The second trustee should bring grant-making experience, preferably with an understanding of how fundraising and grants work together in a charitable context. You’ll help us through support and challenge to improve our impact reporting, storytelling and the strategic pipeline between fundraising and grant distribution. Commercial thinking and an appreciation of how to demonstrate impact to attract donors would be valuable.

Time Commitment

You’ll attend four board meetings and four committee meetings each year, plus an annual strategy day. Meetings are typically held in person from 4:00 p.m. to 6:30 p.m. We estimate the time commitment to be equivalent to one or so days per month, inclusive of meetings, preparation, ad hoc conversations and occasional involvement in events or visiting some of our programmes and projects during the year.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications close at Friday 30th January.