Member systems administrator volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Fundraising Volunteer!
Help make a better life for cats – because life is better with cats
Our vision for volunteering
Volunteering is, and always will be, at the heart of Cats Protection. It’s joyful, inclusive, and driven by people working together to transform the lives of cats, people, and communities. When you volunteer with us, you become part of something truly meaningful.
The difference you’ll make
Thanks to the generosity of our supporters, Cats Protection helps thousands of cats every year. Our fundraising volunteers play a vital role in making this possible. By using your passion for cats and people, you’ll help raise the funds needed to support more cats and kittens in need.
As a fundraising volunteer, we’ll support you to get involved in a way that suits you best. Whether you enjoy organising events, fundraising online, promoting activities on social media, helping with administration, or coming up with fresh ideas — there’s a place for you here. Whatever your skills or interests, this could be the perfect role.
What you can expect from us
- A warm, welcoming, and inclusive environment in line with our values and behaviours
- Support to help you have a positive and impactful volunteering experience
- Agreed out-of-pocket expenses covered in line with our Expenses Policy
- Access to learning, development, and engagement opportunities
What we need from you
This is a highly flexible role, and you can choose how you’d like to get involved. Opportunities include:
- Face-to-face fundraising – organising or helping at fundraising events, running supermarket collections and fundraising stands, and monitoring collection tins
- Online fundraising – setting up online appeals and writing engaging cat case studies to maximise donations
- Marketing and promotion – spreading the word about fundraising activities via social media and local press
- Administration – processing donations, sorting and recording donated goods, and completing Gift Aid paperwork
- Championing our work – helping to develop new fundraising ideas and increasing community engagement
- Photography – capturing images of cats in care, cats we’re helping, fundraising events, and all things Cats Protection
Time commitment
This role is flexible and designed to fit around your other commitments. You’ll be part of a friendly team raising vital funds — and having fun along the way.
You could be just the volunteer we’re looking for
We’re committed to building a diverse, compassionate, and inclusive organisation where everyone can be themselves and do their best. Together, we’re courageous and compassionate in helping people see the world through cats’ eyes.
Join the UK’s leading cat welfare charity and help make a better life for cats. Together, we are all for cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
As well as fulfilling the duties of a Trustee, the Treasurer maintains an overview of WAND UK’s financial affairs. The Treasurer ensures that effective and appropriate financial measures, controls and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.
Treasurer role
· Overseeing the presentation of budgets, internal management accounts and annual financial statements to the Board of Trustees.
· Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place.
· Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management.
· Monitoring and advising on the financial viability of the charity.
· Overseeing financial controls and adherence to systems, regularly liaising with the Director
· Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process
· Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies, for example, the Charity Commission and/or the Registrar of Companies.
· Keeping the board informed about its financial duties and responsibilities and liaising with the Director to develop the financial understanding of the Board of Trustees.
What we are looking for
· A finance professional. A knowledge of charity finance is an advantage.
· A strategic thinker with an ability to balance risk and opportunity.
· Clear communicator with the ability to bring the financial information alive to non-finance specialists.
· Willing to play an active role in areas such as forecasting, setting budgets, liaising with auditors
In addition to the above, the Treasurer will also have the responsibilities and qualities of all trustees:
Responsibilities of all trustees
● Support and provide advice on WAND UK’s purpose, vision, goals and activities.
● Approve operational strategies and policies, and monitor and evaluate their implementation.
● Oversee WAND UK’s financial plans and budgets and monitor and evaluate progress.
● Ensure the effective and efficient administration of the organisation.
● Ensure that key risks are being identified, monitored and controlled effectively.
● Review and approve WAND UK’s financial statements.
● Provide support and challenge to WAND UK’s Director in the exercise of their delegated authority and affairs.
● Keep abreast of changes in WAND UK’s operating environment.
● Contribute to regular reviews of WAND UK’s own governance.
● Attend Board meetings, adequately prepared to contribute to discussions.
● Use independent judgment, acting legally and in good faith to promote and protect WAND UK’s interests, to the exclusion of their own personal and/or any third party interests.
● Contribute to the broader promotion of WAND UK’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.
As a small charity, there will be times when the trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.
Attributes and qualities
We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.
Personal skills and qualities
● Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
● Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
● Effective communication skills and willingness to participate actively in discussion.
● A strong personal commitment to equity, diversity and inclusion.
● Enthusiasm for our vision and mission.
● Willingness to lead according to our values [charity values]
Terms of appointment
Terms of office
· Trustees are appointed for a 3 year term of office.
· After the 3 years of service a trustee needs to stand down and be re-elected by the Board if they would like to continue.
● This is a voluntary position, but reasonable expenses will be reimbursed.
Time Commitment (Estimated at 1-2 hours maximum per month)
● Attending four Board meetings annually. Currently meetings are held remotely and in person at WAND UK’s office located at St Charles centre for health and wellbeing, Exmoor street W10 6DZ.
● Monthly scheduled meeting with the Director with flexibility to respond swiftly to the occasional ad hoc issue.
● Attending half day of the annual strategy and planned training sessions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Winchester District is a dynamic, values-led, and award-winning local charity which is passionate about creating a fairer society for all.
We do this by helping people to resolve a wide range of problems they’re facing, so that everyone can achieve a good quality of life.Every year, we provide free, confidential and impartial advice on issues such as debt, housing, benefits and employment advice to people across the Winchester district, many of whom are in desperate or challenging situations and have nowhere else to turn. We may also suggest to our clients' other agencies that may be helpful to them, depending on their individual circumstances.
Our greatest asset is our dedicated team of staff, volunteers and trustees, who also advocate for lasting policy change both locally and nationally. To help us in our work, we are seeking an additional 3-4 trustees to complete our board and help us lead the charity over our next phase of strategic development.
The role
We want our board to have a diverse range of experiences and backgrounds and are looking for strategic thinkers with a commitment to good governance and a willingness to work collaboratively and challenge constructively. Previous experience of Citizens Advice, or of being a Trustee (or equivalent), would be advantageous, but the commitment and enthusiasm to help us shape the work and strategic direction of our forward-thinking charity is essential.
We would be particularly interested to hear from people with experience in HR (especially those with current CIPD membership), Charitable Trust and Foundation fundraising, and change management.
We are committed to being an inclusive workplace and we value diversity - we welcome and encourage applications from all walks of life, whatever your background or situation.
This is an exciting opportunity to be able to influence the direction of our charity, making a real difference. You will work alongside passionate and skilled colleagues and use your experience to create positive change for thousands of people in the Winchester district every year.
We look forward to hearing from you!
To help people overcome their problems and uphold their rights through advice, support and campaigning, ultimately creating a fairer society for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
This opportunity will be at both Crook and Durham so volunteers need to be willing to volunteer at both sites.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
Why Volunteer with VoiceAbility
Volunteering with VoiceAbility gives you the opportunity to make a meaningful difference in your community by helping others ensure their voices are heard and valued. The roles we offer are deeply rewarding and may challenge you in new ways. You’ll develop your communication skills, meet new people, and gain a greater understanding of others, while enjoying a sense of personal fulfilment along the way!
We ask for a minimum commitment of just 3 hours per week, but you’re welcome to volunteer for more if you’d like. Whether you're looking to give back to your community, learn something new, or simply enjoy connecting with others, we’d love to have you on board!
Volunteer positions currently available in Coventry and Warwickshire
Hospital Visitor Volunteer
Hospital Visitor volunteers visit hospital settings to ensure that people detained under the Mental Health Act are aware that they have a legal right to an IMHA qualified advocate. The volunteers are instrumental in ensuring that clients get access to an advocate and can also support the work that advocates undertake.
As a hospital volunteer, you might:
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hold drop-in sessions
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attend events and ward meetings at local facilities
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share information
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assist people to request advocacy support by completing a form online or calling our contact centre
Please note: You must be able to attend one of the following locations on a weekly basis, in order to volunteer as a Hospital Visitor; Caludon Centre or Hawkesbury Lodge (Coventry), Aspen Unit or St Michaals Hospital (Warwickshire)
Support Session Volunteer
You’ll be supporting people over the age of 18 with disabilities, this may include those with poor mental health, learning difficulties, autism and other disabilities. Your role will include supporting clients to understand and undertake a task on a one-to-one basis. The task will vary from client to client as will the needs of the individual.
As a support session volunteer, you might:
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help people have their say when it matters most
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Helping individuals navigate challenges and ensuring their needs are met
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help people to make complaints and use local services
All volunteering will take place Monday to Friday between 09:00 and 17:00. You will need to be over 18 years old and be living in the UK. Please note that there is no opportunity to volunteer at weekends or in the evening.
Safeguarding Commitment Statement
VoiceAbility are committed to safeguarding all clients who access our services. All Volunteers will be required to undertake a DBS check at the appropriate level and provide contact details for a minimum of two referees in line with our safer recruitment practice.
ED&I Statement
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the Volunteering team for further options.
To find out more click “Apply Now”.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently offering an exciting honorary placement opportunity for a trainee or newly qualified counsellors/psychotherapists working towards BACP registration or accreditation.
About the Role:
Survivor Service
Honorary therapists work within the Psychotherapy Service team to provide emotional and therapeutic support to young people and children with learning disabilities and autistic people who have experienced abuse or trauma. The post will entail jointly assessing and providing individual therapy and having weekly supervision with our therapists.
Requirements:
· Availability for in-person clinical work on Tuesdays
· Capacity to hold a caseload of up to 3 clients
· Attendance at online clinical supervision on Mondays, either 9.00-11.00am or 11.30am-1.30pm
· Attendance at in-person team meetings on the third Monday of each month (helpful but not mandatory)
· Currently enrolled in (or recently completed) a Level 4 or above counselling/psychotherapy course
· Student member of the BACP, UKCP, HCPC (or equivalent professional body) and adhere to ethical framework of awarding professional body
· Minimum of 50 supervised client hours completed
· Minimum commitment of 1 year
Through our commitment to ethical practice, confidentiality, and inclusivity we offer:
• Ongoing clinical supervision
• Valuable experience in delivering Trauma-Informed counselling support to a diverse client base
• Supportive and collaborative team environment
• Opportunities for further training and psychoeducational workshops
How to Apply:
Please send your CV and a brief cover letter outlining your interest and availability to Cindie Nielsen, Psychotherapy Services Manager
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum of 2 court days per month attendance requiured. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a legal expert to join our friendly board, and help people excluded from society build bright futures.
Step Together Volunteering is a small but mighty charity. Through our unique, person-centred approach we support people to build the confidence and skills they need to look towards a positive future.
We work with young people, people in contact with the justice system, and the Armed Forces community, through 1-1 support, coaching and volunteering placements in the community. Our support doesn't have a time limit, we work with our clients until they have the confidence and skills they need to look forward to a more positive future.
We work nationally, our Head Office is Bristol, and our frontline staff are home-based in the regions they cover.
Our legal trustee has recently reached the end of her term, and we're now looking to find a new trustee who'd be happy to share their expertise with the board, and provide ad hoc advice to the CEO from time to time.
As a trustee, alongside your fellow board members you'll be responsible for the strategic leadership and administration of Step Together, and we're keen for you to contribute your perspectives and experiences to discussion. Specifically in relation to law, you may be asked to:
- Provide legal expertise and support to the rest of the Board and senior staff to ensure the charity complies with its duties and obligations.
- Ensure there are robust policies and procedures in place for legal and regulatory compliance.
- Liaise with senior staff on ad hoc legal matters to provide support and advice.
- Advise on legal implications of any plans or strategies to aid good decision making at Board level.
Trustees are appointed for an initial term of three years.
What are we looking for?
Your experience will ideally have been gained as a qualified lawyer (in any field, but those with knowledge and experience in employment law, company or charity law preferred).
Good networks within the Bristol area would be advantageous. You will be knowledgeable about the legal environment that charities operate in, including governance best practice, and be comfortable working at Board level, contributing to discussion and enhancing decision-making.
Ability to work at a strategic level is essential.
We are looking for someone passionate about the work we do, who is happy to advocate for and represent the charity to key stakeholders to help further our work and impact.
What difference will you make?
You'll be helping ensure Step Together is meeting its legal and regulatory duties as well as providing the board and senior team with the advice we need to operate well. More broadly, as a trustee, you'll play an important role in ensuring Step Together is sustainable, well run and has a clear, strategic direction so that it continues it's brilliant work, supporting people who are otherwise left behind.
Commitments
We have two in person meetings per year (one in London, one in Bristol) and two online, plus an 'away day' in the autumn. We're ideally looking for trustees who based in Bristol or the surrounding areas.
Our board meetings and away day are fixed but there may be times we need to get in touch on an ad-hoc basis, or ask you to be involved in task-focussed committees.
Before you apply
Please get in touch if you've any questions, or to find out more.
If you'd like to apply, please get in touch - we'd love to hear from you! It would be helpful to hear a bit about you, what you'd like to bring to the board, and why you're interested in Step Together Volunteering.
The client requests no contact from agencies or media sales.
Support Dudley residents with long-term health conditions or disabilities by providing information regarding welfare benefit applications and delivering structured self-management group programmes.
Role Responsibilities:
• Facilitate small group Welfare Benefit Guider sessions (up to 6 residents) to those who need assistance to complete their own welfare benefits application forms (e.g. Personal Independence Payments (PIP) application forms).
• Deliver 6-week Long Term Health & Wellbeing Programmes (2.5 hours per week) to groups of up to 12 residents per group with long term health conditions or disabilities to help improve their quality of life.
• Create supportive, inclusive group environments and record participant information accurately.
About You:
• Lived or caring experience of long-term physical or mental health conditions is preferred but not essential
• Ability to empathise with clients is essential.
• Confident speaking in group settings (in person and online) with good communication and basic IT skills.
• Able to handle sensitive information with tact.
Commitment:
• Deliver sessions at community venues across Dudley (and potentially Wolverhampton), including some evenings/weekends.
• Deliver 3 x 6 weeks Long-term Health & Wellbeing Programmes per year
• Deliver 2 x 3-hour Welfare Benefits Guider Sessions per month
• An enhanced DBS check is required (arranged and paid for by the organisation).
NO EXPERIENCE NEEDED, FULL TRAINING WILL BE PROVIDED
Plus, we'll reimburse your travel expenses (fuel or bus fares, car parking), so volunteering won't cost you anything but your time.
Why Volunteer with Us?
✨ Valuable Experience: Gain practical skills and a sense of fulfilment with a trusted charity that has over 80 years of experience.
✨ Training and Support: Enjoy comprehensive training and ongoing support to help you succeed.
✨ Social Connection: Meet like-minded individuals and become part of our wonderful team.
✨ Personal Fulfilment: Experience the joy of making a real difference in someone's life.
✨ Flexible Hours: We offer flexible volunteering hours to suit your lifestyle.
✨ Health and Wellbeing: We prioritise the wellness of our volunteers, contributing to professional success.
✨ Professional Development: We're committed to continuous development and growth opportunities.
✨ Diversity and Inclusion: We embrace individuals from all walks of life and encourage authenticity.
What Our Volunteers Say:
"Now that I am retired, volunteering at Citizens Advice gives me a purpose in life. I feel I can serve my community and make a difference to local people who are in difficulty. I learn a lot, use my skills and discover new skills as well as having new and varied experiences every day."
-Volunteer Generalist Advisor
"I now feel braver when looking at new job opportunities. I can utilise my skills and experience from volunteering in the hubs."
-Cost of Living Support Hub Volunteer
Ready to make a difference?
For further information about the individual roles, please visit our website:
Please download and complete the application form
If you require any of the information in an alternative accessible format, please let us know and we will be happy to assist.