Membership volunteer roles

MHFA England are seeking a Non-Executive Director with expertise in marketing, communications, and branding to assist in agreeing and supporting MHFA England’s strategy, ensuring the delivery of our overall purpose and mission as a social enterprise.

The Non-Executive Director will ensure the human and financial resources are available to achieve MHFA England’s objectives by providing expertise and guidance.

Reasonable travel expenses are covered.

Principal duties

1. Overseeing the delivery of MHFA England’s strategy and performance
2. Protecting the long-term sustainability of MHFA England
3. Safeguarding the reputation of MHFA England
4. Representing MHFA England at collaboration and network events, and contributing to the development of organisational relationships
5. Providing expert insight, understanding, and experience relating to marketing, communications, and branding

Person specification

• Board-level or executive experience leading marketing, communications, public affairs or corporate affairs functions.
• Demonstrable experience in Marketing strategy, brand development and B2B marketing
• An awareness of economic and political changes that may impact MHFA England
• Sound judgement around corporate governance, financial strategy risk, and opportunity
• A commitment to social enterprise and MHFA England’s values and culture
• Highly developed communication, interpersonal, and teamworking skills
• Collaborative, solutions-focused and able to provide healthy and supportive challenge
• Curious and embraces innovation
• A strong personal commitment to workplace equity
• Desirable:
  • Demonstrable experience of PR, public affairs, government relations or lobbying.

Application details

Please submit

• A comprehensive CV including details of your achievements in each role
• A supporting statement. This should clearly set out how you meet each of the criteria set out in the person specification. You should provide evidence in your statement; and not simply a broad claim to have done it - give us examples and dimensions; tell us what this achieved and how it helped meet your organisations' goals
• Please ensure that you indicate in your application any dates when you will not be available, or where we might have difficulty in contacting you
• Please let us know of any accessibility accommodations you may require

Trustee

Age UK Lewisham & Southwark is seeking to appoint several new trustees as part of its ongoing Board development and succession planning.

Location: Lewisham & Southwark, London (Board meetings held in Southwark)
Salary: Voluntary, unpaid (reasonable expenses reimbursed)
Hours: Approximately four Board meetings per year, one annual Board away day, participation in at least one Board sub-committee and occasional engagement between meetings.

About Age UK Lewisham & Southwark

We work to support older people and other vulnerable members of our communities, helping to reduce poverty, loneliness, exclusion and inequality, and enabling people to live with dignity, independence and connection. As demand for our services continues to evolve, we are looking for trustees who can help ensure the charity remains resilient, responsive and impactful for the people we serve.

This is an opportunity to join the Board of a well-established and respected local charity at an important stage in its development.

The Board is actively shaping the charity's future direction, strengthening governance, supporting organisational development, and helping to ensure the charity remains sustainable and effective in a changing environment. As a trustee, you will work alongside a committed Board and leadership team to improve the lives of people across Lewisham and Southwark.

About the role

We are seeking to strengthen and diversify the Board's skills, experience and perspectives through several trustee appointments.

Safeguarding is a key recruitment priority. We are keen to appoint at least one trustee with safeguarding knowledge or experience to serve as the Board's Safeguarding Lead, providing strategic oversight and assurance of safeguarding governance.

We would also particularly welcome applications from individuals with experience or expertise in the following areas:

· Health and social care, public health, NHS services or related fields.

· Fundraising, income generation and donor development.

· Legal, regulatory or governance matters.

· Property, facilities, estates or building management.

We do not expect candidates to have experience in all of these areas and welcome applications from individuals who can contribute expertise or experience in one or more of these areas.

As a place-based charity, we are particularly interested in trustees who live, work, volunteer, or have strong connections to Lewisham and Southwark and can bring local knowledge and insight to the Board.

About you

We welcome applications from people with a broad range of professional, voluntary and lived experience.

Key qualities include:

· Strategic thinking and sound judgement.

· Commitment to improving the lives of older people and other vulnerable members of our communities.

· Ability to provide constructive challenge and effective governance.

· Commitment to equality, dignity, inclusion and values-led leadership.

· Ability to work collaboratively and contribute positively to collective decision-making.

Previous trustee experience is not essential. We welcome applications from first-time trustees who share our values and are willing to learn and contribute to the Board's work.

Commitment

A modest but active commitment, including attendance at four Board meetings per year, one annual Board away day, participation in at least one Board sub-committee, and occasional engagement between meetings.

Board meetings are normally held in person at the Stones End Day Centre in Southwark. Whilst hybrid participation may occasionally be possible, the Board places a strong emphasis on in-person attendance to support effective discussion, decision-making and relationship-building.

Age UK Lewisham & Southwark is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds, particularly those whose experiences and perspectives are under-represented in charity governance.

Other roles you may have experience of could include: Charity Trustee, Board Member, Non-Executive Director, Non-Executive Board Member, Charity Governor, School Governor, Committee Member, Advisory Board Member, Independent Board Member, Volunteer Trustee, Safeguarding Trustee or Board Advisor.

A great opportunity to have a leading role as Treasurer for a successful charity that is achieving real change for people with learning disabilities, autistic people, or people with other support needs, and their families.

About us 
The Association for Real Change (ARC) is a charity which works in England, Northern Ireland and Scotland. We are looking for a Treasurer to join our Board. 

Our vision is to celebrate difference, respect, listen to and include everyone.  Our work benefits people with learning disabilities, autistic people, or people with other support needs - and their families. 

Our aims are to improve: 

· Knowledge and Rights 

· Choice and Control 

· Inclusion and Equality. 

To do this we bring people together.  We support them to share different views and experiences.  We help them to agree and take action to achieve real change through training, research, networks, collective advocacy and policy. 

The role
We are seeking a Treasurer with experience of financial reporting, oversight and governance to join our Board of Trustees. The right candidate will work closely with the current Treasurer who will provide mentoring support until they step down from the Board in September 2026.

Trustees have individual and collective responsibility to ensure the highest standards of Governance for ARC. You will work with the ARC Chair, Board and Strategic Leadership Team to deliver our strategic vision and help ensure the long-term future and success of ARC. The Treasurer is a trustee that offers strategic and financial oversight of the charity.

The ARC Board of Trustees meet four times a year; one in-person and three online, so the role will require a degree of travel and the occasional overnight stay.  Our Board is inclusive of people with additional needs who are experts by experience. 

This is a voluntary position.  Your travel and other out of pocket expenses will be paid.

About you 
You have experience of financial reporting, oversight and governance of a charity. A financial qualification would be helpful.

We are particularly keen to hear from you if:

· You have experience of delivering positive social change, either in your professional or personal life. 

· You are a leader in social care, delivering or improving the support people get. 

· You have experience monitoring the financial matters of a charity.

See role description and person specification, and strategic vision below.

Terms of Office

This post may be held for a term of 3 years, then the post holder may stand for re-election for a further 3 years, after which time the post holder must stand down.

Person Specification

· A commitment to the values and principles of human rights, equality and inclusion.

· Understanding of the experiences of people with learning disabilities, autistic people, or people with other support needs - and their families.

· Knowledge and experience of accounting practices for corporate governance

· Knowledge and experience of financial regulations governing charities and companies

· Qualification in financial management and or financial auditing is desirable.

· Able to commit sufficient time

· Ability to think strategically and forward plan

· Ability to digest, present and critically evaluate a range of information, including written reports, statistics, and verbal communications

· Willingness to challenge and engage

· A commitment to the value of partnership approaches to address challenges and capitalise on opportunities.

· An ability to effectively communicate in groups.

Voluntary Action Camden (VAC) is seeking a dedicated Treasurer to join our Board of Trustees. This is a pivotal role, ensuring our charity remains financially secure while continuing to move in the right strategic direction. VAC is the Local Infrastructure Organisation for Camden, representing over 1,200 charities, community groups, social enterprises and faith-based entities.

As Treasurer, you will work closely with staff and fellow Trustees to oversee VAC’s financial health, support robust governance, and help shape the future of our support for the Camden community. 

VAC strengthens and connects Camden’s voluntary and community organisations. Supporting over 345 member groups, we represent a diverse range of communities and interests. Our mission is to empower Camden’s residents, helping them become resilient and influential in the decisions that affect their lives. 

Our vision is a borough where people feel a strong sense of belonging, where communities collaborate, shape services, and take action to meet local needs. 

VAC is committed to justice, equity, diversity and inclusion. We encourage applications from all backgrounds to ensure our Board reflects the vibrant community of Camden. We look forward to hearing from you.  

MHFA England are seeking a Non-Executive Director with expertise in digital transformation, AI and emerging tech to assist in agreeing and supporting MHFA England’s strategy, ensuring the delivery of our overall purpose and mission as a social enterprise.

The Non-Executive Director will ensure the human and financial resources are available to achieve MHFA England’s objectives by providing expertise and guidance.

Reasonable travel expenses are covered.

Principal duties

1. Overseeing the delivery of MHFA England’s strategy and performance
2. Protecting the long-term sustainability of MHFA England
3. Safeguarding the reputation of MHFA England
4. Representing MHFA England at collaboration and network events, and contributing to the development of organisational relationships

Person specification

• Board-level experience in one or more of the following:
  • Leading organisations through digital transformation and organisational change.
  • Understanding how artificial intelligence and emerging technologies are reshaping learning, training, skills development and customer expectations.
  • Providing strategic challenge on the effective use of data, CRM, digital platforms and customer insight to improve engagement, retention and organisational performance.
  • Experience overseeing the implementation and optimisation of digital platforms, including websites, CRM systems and learning technologies.
• An awareness of economic and political changes that may impact MHFA England
• Sound judgement around corporate governance, financial strategy risk, and opportunity
• A commitment to social enterprise and MHFA England’s values and culture
• Highly developed communication, interpersonal, and teamworking skills
• Collaborative, solutions-focused and able to provide healthy and supportive challenge
• Curious and embraces innovation
• A strong personal commitment to workplace equity

Application details

Please submit

• A comprehensive CV including details of your achievements in each role
• A supporting statement. This should clearly set out how you meet each of the criteria set out in the person specification. You should provide evidence in your statement; and not simply a broad claim to have done it - give us examples and dimensions; tell us what this achieved and how it helped meet your organisations' goals
• Please ensure that you indicate in your application any dates when you will not be available, or where we might have difficulty in contacting you
• Please let us know of any accessibility accommodations you may require.

The impact you will make:

By supporting local and national fundraising activity, you will help ensure that NCI stations can continue to operate effectively. Your contribution will directly support the volunteers on watch who provide a crucial extra set of eyes along the coast, helping to prevent incidents and assist emergency services when needed.

What you will be doing:

As a volunteer station supporter fundraiser, you will be involved in your stations fundraising activities, including:

• Attending local fundraising events and community activities organised by your station
• Manning stalls at events, shows, and public spaces
• Collecting, checking, and emptying donation boxes in agreed locations
• Assisting with simple fundraising initiatives organised by your local station
• Helping to promote NCI within the local community and encouraging public support

This role is ideal for someone looking to gain experience, confidence, and skills while supporting a coastal water safety charity. Would be beneficial to be located near to an NCI station, or reasonable travelling disctance from a station. Would need to hold a driving licence for travelling to and from events.

Ideally what skills would suit this role:

• Enthusiasm, commitment and willingness to get involved
• Organised individual with project management skills
• Friendly, confident and approachable manner
• Good communication and interpersonal skills
• Reliability and a flexible approach to tasks
• An interest in supporting coastal safety and local communities

No previous fundraising experience is required – training and support will be provided.

What’s in it for you:

• Be part of a respected national coastal safety charity
• Learn new skills in fundraising
• Meet new people and join a motivated volunteer team making a real difference
• Supporting your local coastal community
• Gain practical experience to enhance your CV
• The chance to develop your professional and personal skills
• The satisfaction of helping protect lives along the coast

We are inviting applications from people interested in serving the charity on a voluntary basis as trustees of Headway UK.

Trustees are the guardians of a charity's purpose, providing leadership, oversight and strategic direction to ensure the organisation remains effective, sustainable and focused on delivering its mission.

As a trustee of Headway UK, you will join a committed board working collectively to support and challenge the executive team, safeguard the charity's reputation and resources, and help shape its future priorities.

Having conducted a knowledge, skills and experience audit, we are particularly looking broaden the collective expertise of the board by recruiting new trustees with the following skills:

• Charity and/or company law
• Safeguarding
• Neuropsychology
• Charity retail
• Cyber security and digital transformation

We also warmly welcome applications from people with experience of Headway network of local charities and branches.

In addition, we are seeking to strengthen our diversity of background and representation of those we serve and thus we particularly welcome applications from brain injury survivors, applicants from minority ethnic backgrounds and applicants from the devolved nations of the UK.

If you are interested, please download and read carefully the Trustee recruitment pack below, which also includes details of how to apply.

Deadline for applications:

• If you are voting the member of a Headway charity or branch and wish to nominate someone, the deadline is 5 August.
• If you unconnected to a Headway charity or branch, the deadline for applications is 16 August.

Please note that the difference between the two application deadlines relates to the charity’s Articles of Association, which require nominations from the network to be received 42 clear days before the date of the forthcoming AGM to be held on 17 September.

Do you - want to establish closer working relationship with the local police to improve community safety in Barnet?

Can you - spare a few hours a week to make this happen?

If so – we are looking for a Chair to lead Barnet's Safer Neighbourhood Board.

Role Overview: Lead Barnet’s Safer Neighbourhood Board, ensuring effective operation in line with MOPAC requirements. Manage all aspects of Board meetings and foster a collaborative environment.

Time Commitment: 2-3 hours per week on average

A Safer Neighbourhood Board is established in every borough giving local Londoners and victims a greater voice.

Barnet’s Safer Neighbourhood Board entails a team of volunteers and local agencies who will work together to advise the Borough Commander.

The Board consists of a wide range of individuals representing Barnet’s diverse communities alongside the statutory positions defined in the MOPAC Guidance[1], involving people of all ages and from all sections of the community. This includes those who may not have been actively involved before, who may be vulnerable or who have been a victim of crime.

Barnet’s Safer Neighbourhood Board will be required to:

Barnet’s Safer Neighbourhood Board will be required to:

 · Help identify and advise on Barnet’s local policing

· Monitor police statistical data, performance and confidence

· Fulfil a range of specific functions.

For more information please visit the role profile.

Help support the future of hospital, health and wellbeing broadcasting across the UK.

The Hospital Broadcasting Association (HBA) is seeking a Grants & Fundraising Officer to support the charity’s financial sustainability by identifying funding opportunities, developing applications and helping to build relationships with funders, sponsors and partners.

This is an opportunity to use your fundraising, research and communication skills to support a national charity that helps more than 140 hospital, health and wellbeing broadcasting organisations develop, collaborate and thrive.

This is a volunteer role working closely with the Treasurer and Trustee Board to help identify and develop new income opportunities that support the HBA’s strategic objectives.

What you'll do

As Grants & Fundraising Officer, you will support the HBA’s fundraising activity. Responsibilities include:

• Researching and identifying suitable grant funding opportunities aligned with the charity’s objectives.
• Supporting the preparation and submission of grant applications, working with Trustees and relevant stakeholders to gather information and evidence.
• Maintaining a record of funding opportunities, deadlines, applications and outcomes.
• Supporting the development of sponsorship opportunities, including for HBA events, awards and initiatives.
• Exploring opportunities for additional fundraising activity, partnerships and donor engagement.
• Supporting the Treasurer to ensure fundraising activity aligns with the charity’s financial priorities and reporting requirements.
• Maintaining accurate records of funding received, application requirements and reporting deadlines.
• Supporting grant monitoring, evaluation and reporting activity where required.
• Building positive relationships with potential funders, sponsors and partners.
• Providing updates and recommendations to the Treasurer and Trustee Board on fundraising opportunities and progress.

About you

We're looking for someone who:

• Has an interest in fundraising, grant applications, partnerships or income generation.
• Can research opportunities and identify potential sources of funding.
• Has strong written communication skills, particularly for preparing applications and proposals.
• Is organised, reliable and able to manage deadlines.
• Can work independently while also collaborating with a volunteer-led team.
• Has good attention to detail when managing applications, records and reporting requirements.
• Is proactive and enjoys identifying opportunities for improvement and growth.
• Can represent the HBA in a professional and positive manner.
• Shares our commitment to supporting hospital, health and wellbeing broadcasting.

Previous experience in fundraising, grant writing, bid preparation or partnership development would be beneficial. We encourage applications from people with transferable skills gained in the charity, public or private sectors.

Role responsibilities and boundaries

The post holder reports to the Treasurer and works collaboratively with Trustees and other volunteers to support the HBA’s fundraising and income development activity. 

The role does not include authority to commit the HBA to funding agreements, sponsorship arrangements or financial obligations. The post holder must not enter into any agreement or contract on behalf of the HBA without prior approval from the Trustee Board.

Working with the HBA

The HBA is an entirely volunteer-led charity with no paid staff. Our volunteers play an important role in helping the organisation achieve its objectives by contributing their skills, experience and enthusiasm.

The Grants & Fundraising Officer will work closely with the Treasurer and Trustees, supporting the charity’s continued development while gaining experience of fundraising within a national voluntary organisation.

Meetings and commitment

The time commitment is approximately 8 hours per month.

Most activity can be carried out flexibly and remotely, with regular communication taking place online.

Location and expenses

This role can be carried out from anywhere in the UK, with most business conducted online.

Volunteers may occasionally be invited to attend HBA events, including trustee board meetings, the HBA Annual Conference and Awards, meetings with stakeholders or other charity activities.

Reasonable travel and out-of-pocket expenses incurred while carrying out volunteer duties will be reimbursed in line with the Association’s expenses policy.

London’s charities, community groups and volunteers do extraordinary things every day. At London Plus, we want to help them do even more

We are looking for a new Chair of Trustees to lead our Board. This is an exciting time to join London Plus: we have built strong partnerships across London with both the Voluntary and community sector and key statutory partners, a range of important programmes of work underway and a new strategy in development.

As Chair, you will provide non-executive leadership, support good governance and work closely with the Chief Executive and staff team to help us deliver our mission and increase our impact.

We are looking for someone who can bring strategic insight, experience of leadership and strong relationships to support our Board, Chief Executive and staff team. A commitment to equity and inclusion  is essential alongside a clear understanding of  the challenges and opportunities  that face London and the voluntary and community sector. 

We actively welcome applications from people who reflect the diversity of London’s communities.

Interviews will be held the weeks of 31st August and 7th September

Sea Cadets Leith, based in Prince of Wales Docks, is currently looking for enthusiastic and dedicated volunteers to join our committee team. Whether you chair the committee, run our social media, or help us fundraise on an ad-hoc basis, you’ll be supporting young people to access opportunities to create life-long memories and friendships.

At Leith we aim to give young people an experience that will help them grow into the person they want to be in a safe and friendly environment. We offer a range of different activities from sailing, windsurfing and powerboating - to rock climbing, camping, and music - plus, so much more!

Leith is a long-established Sea Cadet Unit that has provided life-changing opportunities for many young people. We currently have 24 cadets who come from all over the area. Our cadets come from all walks of life, with some experiencing adverse childhood events, and limited access to social youth groups. Without support from volunteers like you, our charity cannot provide the adventure, community, and opportunities that young people experience through the Sea Cadets.

The primary purpose of the CFAV is to assist in the development of young people as
Individuals and active citizens by providing safe and rewarding training, direction and guidance.
The secondary purposes of a CFAV are:
- Maintain the Sea Cadet Corps (SCC) values
- Assist the Unit Training Officer (UTO) to plan a varied training programme.
- Safely and securely maintain the unit’s resources and equipment.

We will support you to understand your role, how to do it and the difference you make to the SCC
- Understand the skills and experience you have, as well as your aspirations for volunteering
- Provide you with an induction, ongoing support and training to undertake your volunteer role
- Provide regular updates about any developments in the charity that are relevant to you
- Value your contributions and providing you with potential opportunities to progress

Volunteer Social Media Assistant

The role of the Social Media Assistant will be to assist the Marketing & Social Media Trustee with ad-hoc tasks and campaign delivery. This remote volunteer role is a fantastic opportunity to hone your social media skills, while helping a growing charity to extend its reach and engagement even further.

You will be working with a team of social media assistants, as well as the events team. This role is varied and provides a great opportunity to be creative; from helping create graphics to promote our events, responding to messages from members of the public, to sinking your teeth into a campaign, the Social Media Assistant role offers a varied and exciting workload.

We welcome applications from minority backgrounds, particularly the queer Muslim community. The post holder would need to be based in the UK

What you’ll be doing:

• Creating graphics and copy for a variety of social media posts

• Helping develop campaigns alongside the Marketing & Social Media Trustee to implement across our social media channels

• Drafting statements in response to relevant global events, to ensure Hidayah is at the forefront,

• Responding to messages on social media channels in a professional and sympathetic manner

• Monitoring engagement on social media channels; responding to messages, engaging with followers and liking/sharing relevant posts from other organisations

Who are Hidayah?

Hidayah LGBT are a UK based charity who are dedicated to supporting and empowering queer Muslims. We operate on a remote and entirely volunteer-run basis, with volunteers based around the UK. We run events for queer Muslims across the UK, from walks and cafe meet ups, to Ramadan Iftars, Pride events, book clubs, and much more. We also provide a safe online community for queer Muslims to connect and find friendships. Our core values of care, connect, and growth, are the heart of everything we do. 

Despite being a small charity, we are growing year upon year. We are in the process of completing our own research, and have created bespoke trauma-informed training programmes for organisations. We want to be able to continue this vital work, and would love to have you be a part of growing our organisation even further.

How much commitment is required?

We are flexible around your own schedule. As much of the role is ad-hoc, you may find some weeks you devote more hours than others, but we estimate around 2 hours per week are required on average. We appreciate that everyone’s capacities differ; therefore, this is something that can be discussed at the interview stage. 

Knowledge and experience criteria

Essential:

• Have experience of using social media in a professional manner (Instagram, Facebook, X, LinkedIn)

• Strong content and copywriting skills; the ability to develop aesthetically pleasing graphics and appropriate, engaging copy 

• Good communication skills

• Creative and proactive attitude, with a willingness to learn

• Can work well independently and as part of a team

• Organised with a good attention to detail; ability to prioritise workload and meet deadlines

• Supportive of the aims, vision and mission of Hidayah.

Desirable:

• Have experience of  video editing for social media use/using video editing software

• Previous experience with creating content for charities/non-profit organisations 

• Experience with using social media scheduling tools (Hootsuite) and Canva

• Willingness to attend in-person Hidayah events

• Awareness of issues affecting the queer and/or Muslim communities

What benefits do I get from this role?

• Contributing to Hidayah’s cause. 

• Development of professional and personal skills. 

• Reference for your CV

• Chance to work with some amazing and passionate people

o you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

As a stock volunteer, you'll be behind-the-scenes, sorting and organising donations to keep our retail spaces well-stocked. Your keen eye for detail and passion for helping others will ensure our customers always have a great choice of items to buy.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: Gain valuable retail experience you can add to your CV, such as following instructions, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

More about this role

DOWNLOADS

Stock Volunteer.pdf

OTHER INFORMATION

Minimum age 18

Shop based

LOCATION

12a George St, Bath, Bath and North East Somerset, BA1 2EH, United Kingdom

WHEN YOU CAN VOLUNTEER

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3 open spaces

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Volunteer Charities & Crowdfunder Support Manager (Remote UK) Organisation:

Influential Stars Location: Remote (UK based). London or Herts preferred (not essential)

Commitment: Flexible hours depending on organisational needs

Contract Type: Volunteer About Us Influential Stars is a purpose driven platform connecting creators, supporters, and causes through exclusive experiences and campaigns that raise funds for UK charitable organisations.

We are a growing team committed to delivering meaningful impact through professionally managed experiences.

Our Story Influential Stars was founded by Lisa Connell, who is living with an inoperable brain tumour and has spent many years raising awareness and support for UK causes.

The platform was created from a deeply personal belief that influence, connection, and community can be powerful forces for good when brought together in the right way.

Volunteers play a vital role in helping turn that vision into real world impact, enabling experiences that raise funds, create joy for winners, and support charitable organisations across the UK.

The Role We are seeking a compassionate, confident, and highly professional Volunteer Charities and Crowdfunder Support Manager to build and maintain relationships with charitable organisations, community groups, and individuals using crowdfunding pages.

This role involves guiding partners from initial contact through onboarding and maintaining ongoing rapport, ensuring they feel supported, understood, and valued throughout their involvement with the platform.

Key Responsibilities

⭑ Identify, approach, and invite suitable charities, community groups, and crowdfunding campaigns to join the platform

⭑ Guide partners through the onboarding process from first contact to launch

⭑ Build and maintain strong, trusting relationships with both organisations and individuals

⭑ Act as a key point of contact for enquiries, support, and reassurance

⭑ Maintain regular communication to sustain engagement and rapport

⭑ Support individuals who may be experiencing difficult or traumatic circumstances with sensitivity and professionalism ⭑ Coordinate with internal team members to ensure partners receive timely assistance

⭑ Provide clear information about how the platform works and what to expect

⭑ Maintain accurate records of communications and partnership activity using our CRM management system

⭑ Ensure all interactions reflect empathy, professionalism, and respect Skills and Experience Required Essential:

⭑ Strong relationship management or engagement experience

⭑ Excellent customer service skills

⭑ Outstanding written and verbal communication skills

⭑ Confidence communicating by phone, email, and online platforms

⭑ High level of empathy and emotional intelligence

⭑ Ability to communicate sensitively with people experiencing challenging circumstances

⭑ Strong IT skills, including confident use of computer databases and standard office software (e.g. Word, Excel)

⭑ Experience using a CRM or similar database system

⭑ Highly organised with strong attention to detail

⭑ Ability to work independently and manage multiple relationships

⭑ Professional, reliable, and approachable manner Desirable:

⭑ Familiarity with HubSpot CRM (preferred but not essential as training will be provided)

⭑ Experience working with charities, community groups, or support services

⭑ Experience in partnerships, outreach, or fundraising roles

⭑ Experience working remotely within a team

⭑ Based in London or Hertfordshire for occasional in person meetings (not essential) Working Arrangement

⭑ Fully remote position

⭑ Flexible working hours depending on organisational needs

⭑ Occasional support calls or meetings with partners

⭑ No travel required. However, if you choose to meet with partners in person, reasonable travel costs will be covered where possible

⭑ Occasional (optional) in person team meetings Why Volunteer With Us

⭑ Play a vital role in supporting charities, families, and individuals during significant moments in their lives

⭑ Help build partnerships that enable meaningful fundraising and impact

⭑ Gain valuable experience in relationship management and community engagement

⭑ Join a mission driven organisation at an exciting stage of growth

⭑ Flexible volunteering that can fit around other commitments

⭑ Opportunity to build meaningful professional relationships across the charity and community sectors Although this is currently a volunteer position, Influential Stars is actively working to grow the platform with the long term aim of creating paid roles. While we are unable to provide a timeframe and future opportunities will depend on the organisation’s growth and incoming work, this role offers the chance to be part of that journey from an early stage.