Operation manager volunteer roles

About this role

You may be doing lots of interesting support service actions:

• Answering calls from our shops, helping to resolve concerns
• Answering contacts from our customers, learning how to deliver great customer service
• Working on our retail operations online support system, dealing with suppliers and shops online and by phone
• Creating marketing assets to send to shops
• Joining teams working on specific projects like training packs, cost evaluation or shop merchandising
• Creating social media posts for our shop colleagues to share
• Learning how to use word, powerpoint and excel.

Every day is different, we manage lots of different projects whilst working on our annual plan. We can find a project to suit everyone.

Volunteering in the office could enable you to gain the skills needed to support searches for employment.

You must be over 18 for this role.

When and where

This role can be remote so can be worked from anywhere in UK or you can come into the Here East office one or two days per week.

Depending on your availability we are suggesting 4 hours per week during office hours, but would welcome any suggested volunteering patterns.

Who we’re looking for

We welcome anyone who is friendly and passionate about disability equality!

Knowledge of Microsoft Office such as Teams, Word, Excel and Outlook would be useful, but our team would be happy to coach and train new volunteers.

We particularly welcome volunteering applications from disabled people. Equality and inclusion are at the heart of Scope’s mission. We are committed to creating a diverse and inclusive environment for all volunteers.

Skills and experience you can gain

• Administrative skills
• Microsoft Office experience
• Being part of a team
• Learning about how retail works at Scope
• Time management skills
• Valuable experience for your CV
• Experience of a large, national disability charity

What we can offer you

• IT equipment and software to carry out the role
• Introduction to Scope
• Demonstration of your tasks
• Training courses, in person and online
• Personal development opportunities
• Support and regular catchups from a dedicated manager
• Agreed travel expenses to the Here East office, if required
• Adjustments to make the role accessible for you
• Work experience for your CV
• A work reference
• 20% discount in your Scope charity shop and at our online shop.

Dates

We welcome any suggestions as to when you would like to start.

Safeguarding

Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.

Volunteering at Scope

Scope is a disability equality charity providing practical information, emotional support and campaigning for a fairer society.

As a volunteer you’ll help raise vital funds for our work towards everyday equality for disabled people. You will make a real difference to the lives of disabled people and their families.

Help us to keep new online charity platform A Good Thing running smoothly. Come on board to manage our website.

A Good Thing is a not-for-profit set up with one mission: to send less to landfill, and more to a good cause. We're scaling fast right across the UK, with thousands of items being listed by businesses on our site, and are growing a network of passionate volunteers to support us as we grow.

You’ll be using your website management skills (and ideally Squarespace skills) to help us keep the website current, making changes and implementing updates. You’ll be working with other volunteers, plus the A Good Thing team.

You’ll be uploading new content to the website as it’s created (mostly blogs), and often using Canva to create graphics to accompany this content. Come with us on our journey towards reducing waste and boosting wonderful local charities at the same time.

You’ll need:

to be UK-based

a couple of hours a week – at any time

awesome website management skills

great Canva skills and an excellent eye for detail

a strong understanding of user experience

project management, scheduling and organisational skills

an interest in the environment and/or giving back to your local community

It would also be helpful if you had some previous experience of managing a charity website, and experience of working in a really small team or organisation.

MID CHESHIRE FOODBANK

SUPERMARKET COLLECTIONS LEAD/VOLUNTEER – ROLE DESCRIPTION

1. Background:

Established in 2012, Mid Cheshire Foodbank (MCFB) is part of the Trussell Trust’s UK network of over 1400 Foodbanks, which provide food to people in crisis in their local areas.

2. Our Purpose:

MCFB exists to provide relief to individuals and families in crisis in Mid Cheshire and surrounding areas, through the provision of a sustainable food bank and associated activities.

3.  Role summary:

To manage the supermarket collections for Mid Cheshire Foodbank (MCFB), including co-ordination of collections, volunteers and building partnerships as required.

4. Responsible to:

MCFB Operations Manager.

Close liaison required with Warehouse.

5. Responsibilities:

List of duties:

1. Put in place all arrangements for regular monthly and ad hoc collections.

2. Ensure national collections are held in line with Trussell instructions.

3. Liaise with supermarket Community Leads to agree dates and arrangements.

4. Write to volunteers to fill rotas. Persist until rotas are full.

5. Arrange for food lists to be printed for each collection, and delivered to the Warehouse.

6. Plan and arrange cover for set up and close down arrangements. Liaising with Warehouse Manager/ Van drivers to arrange supply of crates and collection of food.

7. Provide list of do’s and don’ts to all volunteers attending and ensure induction for new volunteers.

8. Check and arrange for supplies of date stickers and stationery to be available at all collections.

9. Work with corporate organisations to encourage/arrange volunteer day collections.

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £22.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

We are seeking two new Trustees with experience of senior organisational leadership ideally within the UK charity sector, with oversight of operations, finance, HR, and strategic development to join our Board of Trustees. This is  an exciting time in our development, when these functions are becoming more critical for us, as Board personnel changes. We are keen to appoint talented individuals who are as passionate as we are about public education, popularising critical thought, and addressing urgent questions of race and inequality in culture and society. Most importantly we need people who are willing to share their business, financial and operational skills and expertise with our Board and senior staff.

Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:

• Creating opportunities - offering artist residencies, commissions, scholarships, fellowships, and other opportunities to underrepresented people from a variety of backgrounds, disciplines, and geographic locations.
• Convening Spaces - creating digital and physical spaces for the public, our network of artists, researchers, activists and other stakeholders to exchange and generate ideas together.
• Developing Digital Resources - creating free-to-access digital learning resources that encourage critical thinking and interdisciplinary approaches to address contemporary political and cultural issues (across arts, academia and cultural activism).

The Foundation’s Board of Trustees plays a vital role in guiding the organisation’s long-term development and ensuring it remains true to its mission of working towards a racially just and more equal future. As a Trustee, you will share collective responsibility for setting the strategic direction of the Foundation, and make a significant contribution by providing oversight of business planning and resources, and ensuring that the organisation is well governed, financially sustainable, and delivering its work in the best interests of its beneficiaries. We are seeking individuals who share our commitment to public education and to fostering a diverse, intergenerational and inclusive public that is equipped to see and think about the world critically.

We encourage applications from anyone who is interested in working with us. At this time, we are particularly interested in candidates with knowledge and expertise in leading a charitable organisations in the UK.

We are an inclusive organisation that counts anti-racism among our core values. We particularly welcome applications from under-represented groups. 

To apply: please send a one-page A4 cover letter and a CV to Stuart Hall Foundation.

Closing date for applications: 11.59pm on Sunday 15th February 2026.

Applications received after this date and time will not be considered.

Interviews will be held via Zoom w/c 23rd February.

Duties:

1. Ensure that the organisation functions within the UK Charity Sector’s legal and regulatory framework and in line with governing documents, continually striving for best practice in governance, act in the best interests of the organisation and its beneficiaries at all times.
2.   Ensure the financial stability of the organisation; oversee the management of the organisation’s resources, ensuring income and expenditure are in line with budgets and meet accepted standards and policies.
3. Contribute to the overall direction and development of the organisation through strategic planning and fundraising.
4. Enthusiastically participate in the governance, management and administration by reading all relevant papers and reports in advance and contributing constructively to debate and discussion and maintaining confidentiality. 
5. Maintain an up-to-date knowledge of Stuart Hall Foundation’s strategic and operational progress and keep abreast of external developments within the arts and the  political and business world to ensure decision-making is well-informed.
6. Represent the organisation at functions, events and meetings as required, acting as spokesperson where appropriate, thereby demonstrating commitment to the ethos of Stuart Hall Foundation.
7. Demonstrate understanding of, and commitment to, equality, diversity and inclusion.
8. Any other duties commensurate with the role.

Person Specification

Essential:

1.  Enthusiasm for Professor Stuart Hall’s legacy and commitment to the Foundation’s mission and aims.
2. Senior organisational leadership experience with the ability to apply strategic judgement to complex organisational, financial and people-related issues at Board level.
3. Understanding the political context and operating environment of the charity sector and demonstrate the ability to think strategically and entrepreneurially within it.
4.  Excellent interpersonal and communication skills, including excellent listening skills and the ability to communicate with diplomacy, tact and sensitivity.
5. Experience of governing people, culture and leadership, including oversight of senior staffing structures, HR frameworks, wellbeing, and equality, diversity and inclusion, and the ability to align organisational values with practice.
6. Experience of supporting organisational growth, change or transition, with the ability to bring insight from managing complexity, scale or external pressures within the charity sector.
7. Ability to provide constructive collaborator to senior leaders while maintaining appropriate non-executive boundaries and collective responsibility.
8. Sound judgement and independence of thought, with the confidence to ask effective questions, assess risk, and contribute to balanced, well-reasoned Board decisions.
9. Sector awareness and strategic insight, including an understanding of the UK charity, cultural and funding landscape.
10. Available for the time commitment required: 4 Board meetings per annum and other duties equivalent to 1 day per every month.

Are you an organised and proactive leader who enjoys bringing people together to achieve meaningful results? Join us as a Volunteer Project Manager and play a key role in coordinating our remote volunteers across multiple teams.

You’ll be at the centre of ensuring projects run smoothly, collaboration stays strong, and our initiatives continue creating impact in youth empowerment and skills development.

About the Role

As a Volunteer Project Manager, you’ll oversee the full project lifecycle — from planning to successful delivery. You’ll coordinate timelines, deliverables, and communication across various volunteer teams, supporting team leads and maintaining project momentum.

This is a great opportunity to strengthen your leadership, coordination, and communication skills in a mission-driven, international environment.

Key Responsibilities

• Oversee and coordinate progress across multiple volunteer teams and projects.
• Plan and manage project timelines, deliverables, and follow-ups.
• Support team leads in maintaining engagement, motivation, and productivity.
• Track progress, analyse outcomes, and provide regular updates to leadership.
• Identify and address challenges to ensure efficient project execution.
• Foster collaboration and effective communication between volunteers and management.

Skills & Qualifications

• Strong organisational and coordination skills.
• Excellent communication and interpersonal abilities.
• Proven experience managing projects or teams (remote experience is a plus).
• Comfortable using digital tools and project management platforms.
• Proactive, detail-oriented, and able to work independently.
• Genuine interest in youth development and social impact.

What You’ll Gain

• Hands-on experience in leadership and project management.
• The opportunity to collaborate with a global, values-driven community.
• Mentorship and guidance from the management team.
• A meaningful role contributing to youth empowerment and skills development.
• A professional reference and recognition for your contribution.

Please note the role is a voluntary position and could be entirely remote. Any incurred reasonable expenses will be paid.

We are looking for a passionate and conscientious individual to join our board of trustees as the trustee dedicated to strengthening and diversifying our financial sustainability for the future. As a valued member of the Board, the role will join the team of trustees to ensure that Equality in Tourism International fulfils its duty to its beneficiaries and delivers on our vision, mission and values.

This new trustee role will assist in strengthening our financial sustainability in the forthcoming growth period.This role will combine donor development and business development expertise. The Trustee will work alongside our Operations Manager to:

• Leverage personal and professional contacts to open doors for new opportunities.
• Cultivate and manage existing and potential donor relationships, including trusts, foundations, companies, high-net-worth individuals, and institutional/EU funders.
• Identify and explore new, sustainable income streams such as consultancy opportunities, training, corporate partnerships, etc.
• Develop a strategy to grow and diversify income.This will provide financial insight to support EiT’s strategic and budget planning.This will include identifying budgeting for restricted and unrestricted funding.
• Attend relevant networking events and represent EiT at conferences, webinars, trade shows etc with the aim of cultivating financial opportunities.
• Work closely with the Co-Directors and Trustees to align fundraising and business development with EiT’s strategic goals.

Person Specification

Essential

· Relevant Business experience and Donor Development

· Commitment to Equality in Tourism’s mission and values

• Proven track record in fundraising and donor development, with success across income streams, for instance:Trusts/foundations, Corporates, HNWIs, institutional/EU funding.
• Excellent relationship-building and networking abilities, ideally with existing donor or business contacts.
• Business development skills, with experience linking fundraising to long-term financial sustainability.
• Ability to think strategically and translate ideas into action.
• Strong written communication skills.

Desirable

· Trustee experience in a previous role

· Experience in gender equality, women’s rights, international development, or sustainable tourism.

• Financial literacy, including experience with budgets, restricted/unrestricted funding, and financial planning.
• Experience of innovative or entrepreneurial approaches to income generation.

Volunteer Opportunity: Fundraising Working Group 

Meeting Time: Tuesday, 6–8pm, Every Other Month (bi-monthly) 
Location: Mary’s Youth Club N1 2TU / In-person or online

Help Build the Future of Mary’s Youth Club! 

At Mary’s Youth Club, we believe in joyful, creative spaces where young people aged 10–19  can grow, thrive, and feel like they truly belong. We're proud of our vibrant, inclusive community – and we’re looking for passionate volunteers to help keep it strong and sustainable. 

We’re inviting community-minded individuals to join our Fundraising Working Group. This is a hands-on, action-focused volunteer team (not a trustee role!) that supports the financial stability of Mary’s by helping to shape and deliver fundraising initiatives throughout the year. 

You’ll be working alongside our Business Operations Manager, with support from the CEO, trustees, and the wider fundraising volunteer group, to bring energy and fresh ideas to everything from annual events and community campaigns to grant applications and local partnerships. 

What You’ll Be Doing 

• Supporting the planning and delivery of fundraising events and campaigns 

• Contributing to grant research and application processes 

• Generating creative fundraising ideas with the team 

• Helping build community partnerships and local business links 

• Attending bi-monthly evening meetings and following up on agreed action 

We’re Looking For People Who Are: 

• Friendly, reliable, and community-focused 

• Team players with a can-do attitude 

• Creative thinkers and proactive doers 

• Good at organising or helping behind the scenes 

• Interested in fundraising, events, partnerships, or grant writing 

• Happy to offer a few hours every other month (plus some flexible time in between) 

You Might Have: 

• Experience in fundraising or community engagement (great – but not essential!) 

• Transferable skills like events coordination, budget management, marketing, or communications 

• A background in the voluntary, charity, or business sectors 

• A passion for supporting young people and local communities 

What You’ll Get: 

• A chance to make a tangible difference in the lives of young people 

• Opportunities to grow your experience in fundraising and charity operations 

• A warm, welcoming team environment 

• Joy, connection, and the satisfaction of giving back 

• Volunteer references available on request 

Ready to Join Us? 

We’d love to hear from you! 
 

How to Apply 

Interested? We'd love to hear from you! 
Simply send through your CV and we'll be in touch to discuss next steps

PLEASE NOTE THAT WE ARE NOT ABLE TO OFFER SPONSORSHIP- THEREFORE YOU DO NEED TO HAVE THE RIGHT TO WORK IN THE UK

✨ Together, we can keep Mary’s thriving – and make a lasting impact for young people in our communi 

Richmond Carers Centre, a network partner of Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames. 

Helping Carers to Live Well is our organisational aim.  We are looking for someone with the skills and ability to offer a coordinated approach in supporting unpaid and family adult carers in the London Borough of Richmond upon Thames. Carers provide vital support and can come from all walks of life and be of any age.

As a Volunteer Counsellor, you will be part of a small dedicated team and directly deliver our counselling service to adult carers. You will provide regular counselling sessions for carers each week. These will either be face-to-face at our centre or can be via a remote offer using either a video platform such as MS Teams or by telephone. The counselling service is part of a range of services offered to support carers with their emotional wellbeing. This work helps to enhance carers’ health and wellbeing. It also provides carers with a much needed break from their caring responsibilities, in a safe environment where they can focus on their wellbeing.

With your proven experience of working with carers or other vulnerable groups on an individual and/or group basis, you’ll recognise the importance of being client focused and have a commitment to enhance the lives of carers.  You will be able to demonstrate a broad knowledge of carer’s needs and a wide range of skills in relation to working with individuals and groups.

You will be self-motivated and positive in your approach to working with both carers and staff and have a willingness to embrace our organisational values. Strong administrative, time management, IT and organisational skills are essential. 

Benefits of volunteering for Richmond Carers Centre:

• Clinical supervision every fortnight
• Flexible working with counselling either offered face-to-face or remotely
• Employee Assistance Programme (EAP)
• Training and personal development opportunities
• Access to shared resources and training opportunities
• Supportive and friendly working environment
• Staff and volunteer socials

Please use the application form only. CVs will not be accepted

Provisional interview date – February 2026 (dates to be confirmed)

We are reviewing applications on a rolling basis and may appoint before the advert closes. Early applications are encouraged.

If you would like to discuss the role in more detail, please call us and ask to speak to Sophie Richardson, Operations Manager or Ellie Wright, Interim Adult Carers Support Team Leader.

Trustee and Treasurer
Rainbow Migration, the longest-running UK charity dedicated to supporting LGBTQI+ people through the asylum and immigration system, is seeking a trustee who will also serve as the organisation’s Treasurer.

We are looking for someone who is passionate about our vision that LGBTQI+ people can settle in the UK and lead fulfilling lives, and our mission to support LGBTQI+ people through the asylum and immigration system and influence policy and practice.

At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We particularly encourage applications from people who have sought asylum on the basis of their sexual orientation, gender identity, gender expression or sex characteristics.

The role of trustees and the Treasurer

Being a trustee is a rewarding role. Trustees are volunteers who bring their expertise to shape our strategy and direction, and help ensure we remain an authoritative organisation on LGBTQI+ asylum and immigration. They have overall legal responsibility for the charity, make sure our finances and resources are well used to implement our mission, and are required to participate fully in the governance of the charity. Trustees also play a role as ambassadors for the organisation and our work.

The Treasurer takes a lead role in ensuring Rainbow Migration’s financial affairs  are conducted within legal requirements, accounting conventions and good practice to ensure the financial viability and sustainable development of the organisation. A detailed role description for the role of Treasurer is appended.

Time commitment

We are looking for people who can commit to being a trustee for at least three years.

Trustees meet on a weekday evening five times per year. Meetings are usually held on Zoom except in December when we meet in person in London.

Preparation for the meetings involves a time commitment of two to four hours for detailed reading of papers, which are provided several days in advance.

The Treasurer also chairs the Finance Subcommittee, which meets on a weekday evening at the end of each quarter. The present Treasurer prepares the primary financial statements and notes, from the underlying accounting records at the year-end, for inclusion in the Annual Report and Accounts; the successful candidate will need to decide whether to continue with this approach or if there is a suitable alternative.

Key responsibilities

Financial oversight:

• Support the Trustee Board to maintain a clear and timely picture of the financial health of the organisation
• Ensure the Trustee Board and management team fulfil all required fiduciary and regulatory responsibilities
• Keep up to date on developments in charity finance regulations and best practice
• Chair the Finance Subcommittee to oversee Rainbow Migration’s financial management, ensuring robust processes and controls are in place
• Ensure the committee develops a long-term financial strategy (including a reserves policy) for the organisation, with objectives which can be monitored
• Advise the Board on financial strategy, risk management and resource allocation
• Support the Executive Director and Operations and Office Manager to develop and improve financial policies and procedures
• Work with the Executive Director, Operations and Office Manager and Fundraising Manager to monitor budgets, cash flow and financial performance
• Oversee the production of clear and accessible financial reports to the Board and its sub-committees by Rainbow Migration staff, and lead discussions during meetings

Reporting:

• Ensure regular financial reports (i.e. management accounts, annual budgets, cash flow projections, etc) are accurate, comprehensible, timely, correctly formatted, and properly discussed and understood by the Trustee Board (as required by law)
• Ensure the timely preparation of annual accounts in accordance with charity regulations (UK SORP)
• Oversee the appointment of the Independent Examiner or auditors and provide overall oversight of the annual examination or audit process

Systems and controls:

• Ensure the charity has proper systems in place for budgeting, financial control, insurance, and reporting
• Ensure compliance with all HMRC tax requirements, as appropriate

Overview of the role: Trustees are responsible for providing appropriate governance and leadership to the charity in the pursuit of its strategies, to fulfil its charitable purposes.

A trustee may also lead on a specific area of responsibility dependant on personal skills and experience.

Key tasks

Trustee Responsibilities:

• Attend and actively take part in each trustee meeting.
• Update the trustee board on the progress of any specific area of responsibility.

Other responsibilities, along with the board of trustees, include:

• Develop a long-term strategy for the foodbank with clear objectives which can be monitored and adapted.
• Ensure the organisation’s financial dealings are systematically accounted for and on time, independently examined and made publicly available when necessary.
• Ensure the charity is accountable, actively complying with statutory accounting and reporting requirements and the law. 
• Ensure appropriate financial plans are in place for future budget allocations as well as looking after contractual agreements with external partners that award money for core costs and additional projects.
• Help promote the organisation to a wider audience of potential funders and beneficiaries.
• Ensure the foodbank has appropriate procedures to: comply with current legislation and good practice; including employment, health and safety, equal opportunities, safeguarding and GDPR compliance/data protection etc.
• Act with reasonable care and skill, giving your time, thought and energy to your role.
• Serve as an additional promoter of the foodbank in the community.

About you

• Respectful of the Christian values the foodbank was founded on.
• A willingness to actively participate in discussions concerning the operation and future development of Clay Cross Foodbank.
• An abiliity to demonstrate sound, independent judgement and an ability to think creatively
• Enthusiastic to be involved in the development of Clay Cross Foodbank.
• Understand the role of a foodbank.

Benefits of volunteering

• Using your existing skills to make a difference.
• Gain new skills/experiences as you work with fellow trustees.
• Meet new people who share your passion to eradicate poverty in the local community.
• Make a real difference to the running of the foodbank.

Impact of your role

By supporting the foodbank operation, you are ensuring that Clay Cross Foodbank can provide vital holistic support in your local community, ensuring a dignified experience to anyone visiting or in contact with the foodbank.

Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?

What will you be doing?

To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.

 Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.

What are we looking for?

We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records. 

You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.

What difference will you make?

You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.

You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.

Who are LRMN? 

We offer refugees, asylum seekers and other migrants a specialist and holistic service. We  advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing. 

Why do we need you? 

Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them.  This might be with us, a partner or another external service. 

Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services. 

Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that. 

What activities will you be involved in? 

As part of our triage team, you will volunteer alongside staff and fellow volunteers to: 

• Welcome clients to our office/Migrant Hub and speak to them about their needs

• Help clients and referrers understand the services we offer and how to access them

• Respond to new referrals and upload them onto our case management system

• Contact clients to book in appointments and follow up referrals 

• Take on other administrative tasks as identified from time to time 

As you become more experienced, you may be involved in giving basic advice, providing  support letters and other duties. 

Our triage volunteers are based at our Migrant Hub drop-in service (in Woolwich on Tuesdays)

You will be supervised by the Business and Operations Manager and/or Migrant Hub Coordinator but will liaise with staff across the organisation as appropriate. 

What can you gain from this opportunity? 

By volunteering with LRMN, you will: 

• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London 

• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years 

• Gain experience of admin work in a business environment 

• Gain an understanding of the issues affecting refugees, asylum seekers and migrants

• Have regular support and supervision from the Business and Operations Officer

• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) &  up to £15 travel expenses (when volunteering in the office for 4+ hours) 

Is there induction and training? 

Yes, we provide a comprehensive induction to all new volunteers. This covers roles and  responsibilities, safeguarding, record keeping and use of our client management system  (Advice Pro).

You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.

Who are LRMN looking for? 

We’re looking for someone who is: 

• Passionate about supporting migrants, refugees and asylum seekers 

• Friendly and approachable and can manage professional boundaries 

• Excellent communicatiuon skills

• Proactive and able to use own initiative 

• Organised and methodical 

• Respectful of client confidentiality 

• Experienced in working with multicultural communities 

• Able to use their digital skills to make referrals and manage online systems 

LRMN is committed to equality and diversity. We pride ourselves on having a diverse team  with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us. 

What commitment do you need to make? 

We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri)  for at least six months. 

Migrateful is looking for new Trustees to help guide our next chapter! Migrateful runs cookery classes in London and Bristol led by refugees and migrants to support them on their journey to integration & employment.

Trustees play a vital role in setting strategic direction, strengthening governance and acting as critical friends to the executive team, ensuring Migrateful continues to deliver high quality, impactful work in line with its charitable purpose.

We are currently looking for a trustee with experience in immigration, integration or social impact research, ideally with an academic background. They will help guide Migrateful’s approach to measuring and strengthening impact. This includes ensuring evidence is used to inform learning, organisational growth, fundraising and policy influence, and contributing to the Impact Development Working Group.

Trustees will play a pivotal role in ensuring Migrateful can continue to grow and deliver meaningful impact for migrant and refugee communities. They will help support the continued expansion of our cookery class programme, which provides vital training, employment and integration opportunities and a platform for migrant-led cultural exchange.

For more information please see our trustee recruitment pack.