Community Operations Lead (Career 360 Academy)

Career 360 Academy

We connect learning, mentorship, and employment opportunities to bridge the education-to-career gap.

📢 WE’RE RECRUITING: COMMUNITY OPERATIONS LEAD
Organisation: Career360 Academy
Role: Community Operations Lead
Work Mode: Remote
Engagement: Volunteer 
About Career360 Academy
Career360 Academy is building Africa’s next generation of career-ready professionals. We equip young Africans with the practical skills, career guidance, digital competencies, and professional networks they need to navigate the world of work and thrive in their careers.
As our community grows, we are looking for a proactive, organised, and people-oriented Community Operations Lead to coordinate our community administration team and help build a more structured, engaging, and well-managed community experience.

Key Responsibilities

• Coordinate and supervise the team of community administrators, ensuring clarity of roles, responsibilities, and expectations.
• Develop and maintain community management processes, guidelines, and communication workflows.
• Coordinate community activities, announcements, engagement initiatives, and programme updates.
• Ensure timely communication with community members and effective handling of questions, concerns, and requests.
• Monitor community engagement, participation, and overall member experience.
• Delegate tasks, track deliverables, and follow up with administrators to ensure accountability.
• Support the planning and execution of Career360 Academy programmes, events, and community initiatives.
• Prepare regular reports on community activities, team performance, engagement, and areas for improvement.
• Identify opportunities to strengthen community culture, member retention, and participation.

Who We’re Looking For
Our ideal candidate:

• Has strong organisational, communication, and people-management skills.
• Can coordinate a team, delegate responsibilities, and follow up consistently.
• Is proactive, dependable, detail-oriented, and comfortable working independently.
• Understands online community management and digital communication platforms.
• Can establish simple systems and processes that improve team efficiency.
• Has an interest in youth development, employability, education, or career development.
• Has previous experience in community management, operations, administration, or team coordination. Experience leading volunteers is an advantage.

What You’ll Gain

• An opportunity to contribute to youth employability and career development across Africa.
• Practical leadership and operations experience.
• The opportunity to build systems, coordinate a team, and shape a growing professional community.
• The opportunity to work with a mission-driven organisation focused on measurable social impact.

How to Apply
Interested candidates should send their CV and a brief statement explaining their relevant experience and why they would be a good fit for the role.
📅 Application deadline: Nov 31st
If you are organized, people-focused, and passionate about building communities that create real impact, we would love to hear from you.
Please share this opportunity with someone who might be a great fit!

Minimum Hours per Week:

0-1 hours per week

Duration:

6+ months