People volunteer roles

As a First Response Volunteer, you will help find those rough sleeping quicker, and enable Outreach workers to spend more time supporting those found to move away from the streets and get connected to other local services. First Responders play a crucial role to ensure people sleeping rough receive vital support. This is not a client-facing role and therefore is well suited to somebody looking for their first role in the homelessness sector. However, we do also offer development opportunities to develop your skills and knowledge about rough sleeping for those interested.

On shift, you and a partner volunteer will be given a list of people who have been seen sleeping rough. Your role is to identify those who are sleeping rough, and pass information about referrals to the Outreach team to follow up on – they will help the person find accommodation and link them into non-accommodation-based support for example around physical or mental health. 

Independent Visitor: Mentor a young person for 2 – 4 hours per month for at least 1 year.

An Independent Visitor is usually an adult volunteer who befriends a young person in care and develops a long-term friendship with them. This often involves helping young people develop new interests, skills and hobbies or going on outings such as going to the cinema, bowling or just walking in the park.
The aim is to provide support, confidence, and fun experiences outside of the young person’s daily environment. If you are looking for a rewarding role with an organisation that makes a difference in young people’s lives, we want to hear from you.

About the role:
•Visit a young person monthly and become a trusted adult friend to them.
•Build a trusting, consistent and positive relationship with the child.
•Provide a child with the opportunity to try new activities (e.g., cinema, bowling, museums, nature walks, or simply having a chat) and spend time with them away from their placement. 
•Provide visit reports and feedback after visits to help us monitor and improve the service.

In return, we offer a range of benefits including:

• Make a real difference – be a positive, stable influence in a young person’s life.

• Have fun and create memories – enjoy activities while building a meaningful bond.

• Gain valuable experience – develop skills in mentoring, communication and young people’s support.

• Access to training and job opportunities – acquire knowledge and experience in a fun setting. 

• Flexible and rewarding – just a few hours a month can change a life!

You will be allocated a budget for each visit for your travel and activity.

Skills:

• Interpersonal Skills – Ability to easily build rapport and identify with young people from diverse backgrounds.

• Communication – Excellent communication skills and good report writing skills.

• Committed – Willing to commit to a child for at least one year. 

• DBS Check – We will carry out safer recruitment checks, and you will be required to have an Enhanced DBS check.

The Befriender 'In Home' Volunteer will play an important role by providing companionship to someone we support at our supported living service by spending time with them, visiting them in the home and doing activities they enjoy. These might include chatting over a cup of tea, reading books, playing board games, etc.

Skills Required

· To be kind, empathetic and friendly

· To have a good sense of humour and love to chat

· To be punctual and reliable

· To be able to deal with information in line with our data protection and confidentiality procedures

Training required for this role (all delivered vis e-learning)

· Safeguarding

· H&S

· Manual Handling

· How to be Eye Care Aware

· Fire Safety

· Infection Control

· Data Security and Confidentiality

· First Aid

All these courses will take approximately 40-60 minutes, apart from the First Aid which is 2 hours.

Benefits

· This is a fantastic opportunity to have a direct impact upon the lives of others. 

· Befriending is a great way to keep active and meet new people.

· SeeAbility provides training and this can help you to develop new skills.

· Volunteers can claim travel expenses.

About Us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time. SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Our publicity team leaders have the important role of supporting a wider team of publicity volunteers. As a team our publicity volunteers collectively keep members of the public informed of the vital and varied ways we help our cats in need. Raising awareness is crucial to us being able to help the thousands of cats and kittens each year that rely on us. A higher profile can help raise funds, raise awareness of adopting a cat, promote neutering and encourage as many people as possible to learn about feline welfare.

You can expect us to 

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Communicating with others including newsletter, social media and website volunteers
• Advising others on the content of newsletters and web posts
• Interacting with others to make sure information is positive, accurate and consistent
• Liaising with your volunteer group and our Head Office to organise media campaigns
• Responding to local media requests if required

Time expectation 

Our publicity team leaders usually spend 3 to 4 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

VOLUNTEER ACTIVITY COACH

Time: Evenings, 6:00 pm – 8:00 pm (weekly)

Location, Fishermead Supported Accommodation

Connection Support provides a range of services supporting people who may be at risk of homelessness or who require social care. We work with people who may have experienced challenges such as debt, family circumstances, mental health difficulties, substance misuse, being a care leaver, learning disabilities, age-related needs, or physical disabilities.

Volunteers play a key role in helping us provide meaningful activities that improve wellbeing and reduce loneliness.

Could you help prevent loneliness and isolation in your community by running a weekly activity night?

· Do you have 1–2 hours a week in the evening (6:00 pm – 8:00 pm) to support residents by running fun and engaging activities?

· Can we rely on you to commit to a period of up to 12 weeks?

· Can you build positive, professional, and trusting relationships with residents in a friendly and non-judgemental way?

If you can answer “yes”, we would love to hear from you.

Key Responsibilities

· Planning and hosting a weekly activity evening for residents between 6:00 pm – 8:00 pm

· Running activities such as general knowledge quizzes, music rounds, bingo games, picture rounds, and other fun group activities

· Encouraging residents to participate, socialise, and work together

· Creating a welcoming and inclusive environment

· Acting as a positive and supportive role model

Skills Required

· Good communication and people skills

· Ability to engage and encourage people from a range of backgrounds

· Creativity in planning fun activities and games

· Enthusiasm and a positive attitude

· Good organisation and time-keeping

· Experience to enhance your CV and future career opportunities

· Ongoing support and guidance from the team

· Opportunity to request a reference after your volunteering period

The difference you will make to cats and people

Our social media volunteers use their passion and knowledge of social media to promote the activities of local volunteer teams though various channels. They directly help cats by raising awareness of Cats Protection. A higher profile can help us raise the funds we need for our work, ensure people know they can adopt a cat from us, help promote neutering and help as many people as possible learn more about feline welfare.
 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• Promoting the work of Cats Protection through various social media channels, for example, Facebook, Instagram and Twitter
• Gathering information from across the organisation and locally within your team or volunteer group
• Writing and creating social media content, ensuring it complies with policies and guidelines
• Scheduling and posting social media content
• Monitoring activity and responding to comments on social media channels

Time expectation

Our social media volunteers can expect to spend between two to five hours per week in this role. This role is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

The Befriender 'In Home' Volunteer will play an important role by providing companionship to someone we support at our supported living service by spending time with them, visiting them in the home and doing activities they enjoy. These might include chatting over a cup of tea, reading books, playing board games, etc.

Skills Required

· To be kind, empathetic and friendly

· To have a good sense of humour and love to chat

· To be punctual and reliable

· To be able to deal with information in line with our data protection and confidentiality procedures

Training required for this role (all delivered vis e-learning)

· Safeguarding

· H&S

· Manual Handling

· How to be Eye Care Aware

· Fire Safety

· Infection Control

· Data Security and Confidentiality

· First Aid

All these courses will take approximately 40-60 minutes, apart from the First Aid which is 2 hours.

Benefits

· This is a fantastic opportunity to have a direct impact upon the lives of others. 

· Befriending is a great way to keep active and meet new people.

· SeeAbility provides training and this can help you to develop new skills.

· Volunteers can claim travel expenses.

About Us

Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK. This year we are celebrating our 225th anniversary, having pioneered specialist support across multiple generations since 1799!

We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people to find paid employment for the very first time. SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.

We are looking for passionate Animal Advocates to join our Events Team and help raise vital funds for animals in need in their local community. This role is ideal for someone who loves animals, enjoys connecting with people in their community, and wants to make a meaningful difference.

Animal Advocates organise and host small fundraising stalls within their local area, helping to raise awareness and funds to support animals who need our help.

Key Responsibilities

As an Animal Advocate, you will:

• Identify opportunities to hold a fundraising stall in your community at least once a month (for example at markets, fairs, community events or outside local businesses).
• Research and approach local businesses who may wish to donate items that can be sold to raise funds to support our work.
• Encourage people in your community to donate good-quality second-hand items that can be sold on the stall.
• Set up and run fundraising stalls to engage with the public and promote the charity’s work.
• Help raise awareness about the animals we support and the difference donations make.
• Be a vital part of our Events Team.

Support and Resources

As part of our team, volunteers will receive:

• A welcome pack containing everything you need to get started.
• Ongoing support from advice on organising stalls, collecting donations and growing your impact.
• Encouragement to build a small local team of volunteers, if you prefer working as part of a team, to support your activities.

Essential Experience / Skills:

• Passionate about helping animals.
• Friendly and confident speaking to people in their community.
• Organised and motivated to plan local fundraising opportunities.
• Happy to approach local businesses and community members.
• Enthusiastic about making a difference.

What You’ll Gain

This is a fantastic opportunity to:

• Help animals in need
• Meet like-minded people
• Become a positive voice for animals in your community
• Develop fundraising, community engagement and leadership skills.

Every stall you organise helps us provide care, safety and a brighter future for animals who need it most.

Closing Date: The job advert will close as soon as suitable candidates have been found. We encourage you to apply as soon as possible!

Who we are

Travel Radar provides high quality and relevant industry insight across the Commercial Aviation & Air-Travel sectors. Having grown rapidly since 2015, we've gone on to become one of the leading providers of Aviation News available online, and in 2024 are expanding to become the leading digital hub for all things aviation and air-travel. With an ever-growing remote team of over 100 staff, we bring exciting and interesting content 24/7 from around the globe to a reach of over 30 million users per month.

Our mission to change how travel is seen, involves showing people how to make their journeys as fulfilling as possible through providing the latest news and how to improve journey quality. This is supplemented with providing the industry with leading edge visual content, data and job-

aggregation. It’s an exciting time to become a part of Travel Radar.

What you’ll be doing

We’re on the lookout for a People Executive to join our busy people-first HR Team. This role is equivalent to a HR Assistant/HR Generalist position. A mid-level role, this is a great opportunity to enter into the world of HR, further your understanding of HR functions, and build your career as a HR professional.

In this role you will be:

• Taking ownership over our HRIS/HRM system, maintaining staff files, data, contracts and information in accordance with strict DPA/GPDR standar
• Working to issue, update and send out an array of HR correspondence from role offers, through to contracts through to outcome letters;
• ·Supporting our Leave of Absence system and process, screening leave requests, sending for departmental level approval and seeking medical evidence as required;
• Working on a patterned basis to monitor the People Team / People Services inbox, responding to queries, triaging and escalating more complicated queries to specialist colleauges;
• Note-taking meetings, investigations, disciplinaries and interviews as required;
• Supporting internal communication and culture through assisting with monthly staff newsletters, social events and reward events;
• ·Supporting with the development of industry leading Perks & Benefits including updating perks databases, discount codes and partner offers as required;
• Assisting with volume and specialist recruitment campaigns including posting job ads, longlisting candidates, shortlisting, and supporting interviews as required;
• Providing support and specialist advice to Line Managers, advocating and championing the highest standards of company policies and procedures;
•  Assisting with offboarding including exit interviews and leaver process;
• Ensuring consistency of devolved HR practices implemented by line managers, acting as a checkpoint/escalation point for complex cases
• Other People / HR related tasks as directed by the People & Culture Manager.
•  

What skills and experience you’ll bring to us

We’re all about learning and development here at Travel Radar, so we don’t expect you to know everything to apply to us! Whether you’re an undergraduate looking to gain real- world experience, a graduate looking for their first opportunity, or a seasoned professional wanting to change careers or step into management, we will support you in your journey.

Here are some of the skills that’ll be required, and some that’ll be beneficial to have:

Required:

• · Excellent interpersonal skills including in a remote environment
• · Strong computer literacy including O365 and ideally a HRIS/HRM
• · Legally-astute and strong analytical skills
• · Passion for People & Culture within organisations

Beneficial:

• · Previous HR experience as an Administrator or Assistant
• · Understanding of UK, US or Australian employment law
• · Interest in the wider aviation and travel industry

Misc.

Reports to: People & Culture Manager

Reporting to you: N/A

Hours per Week: 5-10hrs per Week (flexible)

Please Note: This role is voluntary (not paid) but personal range of perks to benefit from.

Range of Perks to Benefit:

�� Unlimited Leave of Absence and flexible workload

�� Flexible working arrangements - fully remote position

�� Lunch & Travel Expenses covered for physical working

✈ Discount Program with 3000 retailers from travel to shopping to car insurance

��Physical and Mental Wellbeing Support

�� Great Training and Learning Resources

�� Press Pass to attend events, conferences, and airshows free

�� Latest Tech including free Office365, Grammarly Premium, Adobe Photoshop and Canva Pro subscription and access to company Virtual Machines

�� Flexible workload - a fully flexible that fits in with your availability and work-life balance

��Fully remote - we can supply a laptop/desktop device or virtual machine if required

�� Lunch & Travel Expenses covered for physical working (such as attending events and conferences)

✈ Discount Program with 3000 retailers from travel to shopping to car insurance

�� Great Training and Learning Resources including a fully funded CPD accreditation

�� Latest Tech including free Office365, Grammarly Premium, Adobe Photoshop and Canva Pro. These may be used both for Travel Radar and personal work

Sense is a leading disability charity, here to break down barriers alongside disabled people with complex needs. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life Together, we drive change, building a future where everyone has the power, choice and control to live the lives we choose. 

As part of our new three-year strategy, we’re delivering a transformational plan focused on strengthening support for disabled people with complex needs, driving social change and creating a fairer, more equal future. For further information visit: Transforming Sense, together: our three-year plan - Sense

Our Values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers:

• We’re creating change
• We’re always learning
• We’re better together

We’re looking for dedicated Volunteer college governors to help shape and champion the future of Sense Colleges.

About the role: 

As a College Governor, you’ll play a vital non-executive role in ensuring our colleges continue to deliver excellent, inclusive education. You’ll help set the strategic direction, monitor performance, and provide independent oversight and support to senior leaders.

Key responsibilities: 

• Help guide the college’s long-term vision, mission, and strategic goals.
• Monitor progress against key priorities and quality improvement plans.
• Hold leaders to account for performance and outcomes that meet the needs of learners.
• Ensure the college complies with statutory and safeguarding duties.
• Oversee financial health and value for money.
• Review students’ progress through visits, reports, and case studies.
• Join one of our sub-committees — either Quality and Curriculum or Safeguarding and Health & Safety — depending on your skills and interests.

This is a meaningful opportunity to influence the education and support of young disabled people, while developing your own governance experience and leadership skills.

About you

This role would be a great fit if you:

• Are passionate about Sense’s mission to support disabled people with complex needs.
• Understand (or are keen to learn about) good governance and the Nolan Principles of public life.
• Have an interest in education, further education policy, or organisational leadership.
• Are committed to safeguarding and inclusive practice.
• Can dedicate around one day per month to attending meetings, undertaking training, and reviewing key documents.
• Have experience as a trustee, governor, or within education, health, or social care (desirable, but not essential).

Benefits

• Comprehensive induction and safeguarding training, plus ongoing development.
• Expenses reimbursed in line with our Volunteer Expenses Policy.
• A meaningful opportunity to use your skills for good – shaping positive futures for young people.
• Experience that enhances your governance, leadership, and strategic thinking skills.
• The satisfaction of giving back and being part of a values-driven community.
• Wellbeing support through Sense’s Mental Health First Aiders.

Important information

• Applicants must be 18 or over and have a UK address.
• An Enhanced DBS check is a legal requirement for this role due to the educational setting and the likelihood of regular contact with learners.
• Guidance and support will be provided throughout the DBS process.
• All volunteers must follow Sense’s policies, including those on Health & Safety, Safeguarding, Equality and Diversity, and Data Protection (GDPR).
• This role is voluntary and does not form part of an employment contract.

Ready to make an impact?

Join Sense as a College Governor and help shape a world where everyone is included.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

• We include
• We collaborate
• We find a way
• We challenge
• We celebrate