People volunteer roles
The Independent Visitors programme provides every child and young person in care the offer of a regular befriender to provide consistent support, to listen to their thoughts and feelings, and to take part in a range of activities/trips together.
The Early Help Service is looking for volunteers who are passionate about supporting children in care, and can communicate effectively and confidently with young people.
This role involves:
- Attending an initial matching meeting with a young person
- Committing to 18 months of befriending with a child or young person
- Meeting a young person every 2-3 weeks
- Taking part in activities with a child or young person
- Acting in the best interests of a child or young person
Please note that you must be based in the UK to undertake this role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Oxford Friends of the Earth is looking for a new Coordinator. We are a voluntary group with 1800+ supporters and focus on climate action, nature and climate solutions, clean rivers, air pollution, and transport. We run events, lobby MPs and councillors, produce reports and we have strong partnerships across Oxfordshire and with national bodies. We have existed since the 1970s and meet as a group monthly in central Oxford.We are part of the Friends of the Earth global network, working to protect and improve our environment locally and nationally.
Our current Coordinator is taking a break: we’d like to find someone who can commit to offering a few hours most weeks and attending our monthly meetings.
This involves:
· Setting up meetings and managing our monthly mailing
· Working with our Campaigns Officer to develop our campaigns
· Working with our social media officer to develop our engagement
· Working with other volunteers on specific campaigns / projects
· Exploring opportunities for us to gain support
· Maintaining our supporter database and being a point of contact for people interested to know more about the group
· Managing and developing our website
· Supporting event planning and management
The post would suit anyone seeking to develop their organisational skills for a career in voluntary and environmental sectors. We can offer on-the-job and formal training and support for people wishing to get involved, and can pay travel and related expenses.
Oxford Friends of the Earth works to protect and improve our environment local and nationally. We are part of the Friends of the Earth global network.
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Closing date for these opportunities is: 31/03/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about sustainability? Do you want to make a real impact on household carbon footprints and promote sustainable living? Can you help us crowdsource our innovative E-Save app and outreach programme?
What will you be doing?
To support delivery of the E‑Save app, you’ll help recruit, support and coordinate our growing UK‑based volunteer community. You’ll provide administrative oversight for current volunteers, support ongoing recruitment, and help develop volunteer and HR processes.
Over time, you’ll contribute to policies, engagement programmes, crowd‑sourcing initiatives, and local pilot volunteers.
What are we looking for?
We’re looking for UK‑based volunteers with experience in HR, volunteer management, or people operations. You’ll help lead volunteer recruitment, onboarding and training; develop HR and volunteer policies; support engagement and wellbeing; and maintain confidential records.
You’ll need strong organisational and interpersonal skills, knowledge of safeguarding and data protection, and the ability to support a diverse, remote volunteer team.
What difference will you make?
You will lead and/or support the volunteer recruitment and engagement needed to sustain and grow the organisation, and develop the network of experts and contributors that will power E-Save.
You will be at the forefront of innovation, bringing climate action into people’s homes across the UK, making sustainable living part of everyday life.
Empowering people to live and work sustainably. We inform, inspire and enable people to take practical action on climate change and the environment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Without the passionate and committed teams of volunteers across Cats Protection we wouldn’t be able to help the thousands of cats and kittens each year that rely on us for help. Life in a rescue environment is never ideal for any cat compared to a loving home. Our cat adoption team leaders support cat homing and as part of this they may lead a team of volunteer home visitors who collectively play an important part in matching our feline friends with their new families. Our cat adoption team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
What we need from you
You’ll be:
- Acting as the main point of contact within the team for cat adoption enquiries via email/telephone and social media
- Supporting the adoption process through either homefinder questionnaires or a small team of home visitors
- Liaising closely with other volunteers to ensure information on cats being helped is correct and up to date
- Following up on any post-adoption queries
- Play an active part in the volunteer committee, being part of the team leading on cat adoption information and updates
- Collaborating with the cat welfare team leader to ensure the highest standards of cat care are applied in line with Cats Protection policy and procedures
Time expectation
The cat adoption team leader role is vital within our busy volunteer teams. Our current volunteers spend around 10 to 12 hours per week in this flexible role, which can be shared by more than one volunteer if required.
You may be just the volunteer we’ve been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a meaningful way to give back to your community? St Vincent’s Shop in Withington is looking for friendly, enthusiastic volunteers to join our team!
Volunteering with us is a fantastic opportunity to support a great cause while gaining valuable skills, meeting new people, and making a real difference locally. Whether you can spare a few hours a week or more, your time will help us continue providing vital support to those who need it most.
No experience needed; just a warm smile and a willingness to help.
If you’d like to get involved, pop into the shop or get in touch to find out more. We’d love to welcome you to the team!

Independent visitor/mentor needed in the Luton area. Do you want to make a difference to a child or young person's life? Do you have 2 - 5 hours per month to spare? Are you 18+?
We require volunteers to mentor/befriend a child or young person in care in and around the Luton area.
We also require a french speaking volunteer too for another young person.
Have fun, take a young people on outings and maybe share a hobby, sport or interest. Offer support and a listening ear and be a positive influence in a young person's life and help build self-esteem and confidence.
We provide training and on going support and pay expenses to a set limit.
Please contact for more details
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At DAR we care passionately that everyone who seeks sanctuary in the UK deserves to be welcomed, treated with dignity and supported to rebuild their lives in the UK. Our 65 volunteers provide that support through teaching English, helping them get to know Darlington, chatting, listening, fundraising and assisting with the running of our charity. Our Board of Trustees are a dedicated group of people of diverse backgrounds who are now seeking a Leader to take DAR to the next step in its development.
This is a strategic leadership role, with responsibility for leading the Trustee Board in its role of supporting our Executive Team, ensuring effective governance and compliance. We're looking for an engaging, inclusive leader with the energy and enthusiasm to encourage, inspire and enthuse our team.
The client requests no contact from agencies or media sales.
Independent visitor/mentor needed in the Luton area. Do you want to make a difference to a child or young person's life? Do you have 2 - 5 hours per month to spare? Are you 18+?
We require volunteers to mentor/befriend a child or young person in care.
Have fun, take a young people on outings and maybe share a hobby, sport or interest. Offer support and a listening ear and be a positive influence in a young person's life and help build self-esteem and confidence.
We provide training and on going support and pay expenses to a set limit.
Please contact for more details
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Do you want to make a difference to a child or young person's life? Do you have 2 - 6 hours per month to spare? Are you 18+?
We require female volunteer to mentor/befriend a child or young person in care.
Have fun, take a young people on outings and maybe share a hobby, sport or interest. Offer support and a listening ear and be a positive influence in a young person's life and help build self-esteem and confidence.
We provide training and on going support and pay expenses to a set limit.
Please contact for more details
At NYAS, we listen to what children, young people and vulnerable adults want. We empower them to have their voices heard.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to create a team of advisors to support our work at Brighton Permaculture Trust. This role allows you to share your knowledge in your field or offer a fresh perspective on important decisions.
We will be looking for some ad hoc advice on specific issues from time to time, and for people to join an advisory board meeting, probably twice a year.
We are creating this new role to support our trustees, enabling us to include wider experience and more diverse voices.
We are also rectuiting to our board of trustees.
Inspiring, connecting, learning: for people and planet to flourish
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Tell My Truth and Shame the Devil C.I.C. is a survivor-led organisation building a platform for truth-telling, accountability, and community healing. Our work centres the voices of people who have been ignored, silenced, or left behind by existing systems.
We are developing a podcast and documentary storytelling platform that seeks to give space to real human experiences — particularly stories connected to childhood trauma, survival, resilience, and social neglect.
We are seeking a Volunteer Documentary Videographer to accompany the founder one Saturday per month in and around London to record conversations with members of the public — particularly those who are homeless or facing hardship — who wish to share their stories.
This is not a conventional videography role.
This is ethical storytelling and community witnessing.
About the Role
As Documentary Videographer, you will accompany the founder on monthly field recording days across London to capture authentic, respectful interviews and conversations with people willing to speak about their lived experiences.
These stories will contribute to:
• The organisation’s podcast
• Documentary storytelling projects
• Survivor awareness work
• Educational and advocacy media
Your role is to capture these stories sensitively, respectfully, and responsibly, ensuring participants are treated with dignity and consent.
This is not sensationalist media.
This is truth-telling and human storytelling.
Key Responsibilities
- Accompany the founder on one Saturday per month across London to record interviews and conversations.
- Film interviews with members of the public who choose to share their stories.
- Capture high-quality audio and video suitable for podcast and documentary use.
- Ensure participants understand they are being recorded and give informed consent.
- Maintain respectful and trauma-aware communication with vulnerable individuals.
- Assist with framing, lighting, and location setup during recordings.
- Work alongside the podcast production team to organise footage.
- Share recorded media securely with the editing team.
- Help ensure stories are captured ethically and responsibly.
- Follow safeguarding and ethical storytelling guidelines.
- Represent the organisation professionally during public engagement.
What This Role Requires
Experience or developing competence in:
• Videography
• Documentary filming
• Interview-style filming
• Basic audio capture
Ability to film in public, outdoor environments.
Comfort speaking with people from diverse and vulnerable backgrounds.
Sensitivity when hearing difficult or traumatic stories.
Reliability and commitment to the monthly recording schedule.
Ability to work respectfully in unpredictable real-world environments.
Willingness to follow safeguarding, ethical storytelling, and consent procedures.
Preferred equipment:
Applicants should ideally have access to a small portable filming setup suitable for street interviews, such as:
• Mirrorless camera or equivalent capable of recording high-quality video
• Wireless lavalier microphone system (two microphones preferred)
• Lightweight tripod or stabiliser
• Basic portable lighting (optional)
• Spare batteries and memory cards
Equivalent setups, including high-quality smartphone filming with professional microphones, will also be considered.
Formal qualifications are not required. Equivalent experience or demonstrable ability is acceptable.
What This Role Offers You
A founding role in a mission-driven documentary storytelling project.
Real-world experience filming human stories and social realities.
Opportunities to contribute to:
• Podcast production
• Documentary storytelling
• Social impact media
• National and international travel
• knowledge and understanding about the realities of our societies
Experience working within a survivor-led organisation.
Creative collaboration with writers, editors, and podcast producers.
Credit on published podcast/YouTube and documentary content.
Priority consideration for future paid roles as the C.I.C. becomes financially sustainable.
A chance to help bring unheard voices into public conversation.
What This Role Is Not For
People looking for a quick portfolio project.
Those uncomfortable speaking with vulnerable individuals.
Anyone seeking sensational or exploitative content.
People unwilling to commit to the organisation’s ethical storytelling approach.
Those seeking immediate paid work.
Tell My Truth and Shame the Devil C.I.C. exists to create spaces where people can finally speak the truth about what they have lived through.
The stories we capture will not always be easy to hear — but they are necessary.
If you believe storytelling can be a tool for awareness, dignity, and change — and you want to help document voices that are rarely listened to — this role offers a place to commit your skills to something meaningful.
Join us in helping to record the stories that society too often ignores.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English. If so, this could be the role for you.
Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.
What is a caseworker?
Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan. Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service. We need you to join your local SSAFA team to help us achieve this.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.
What does this role involve?
• Contacting clients and arranging to meet them at a mutually convenient time
• Meeting clients and completing a form to assess their circumstances
• Sign-posting clients onto local services providing specialist advice
• Keeping in touch with your branch so they know your availability
• Keeping up to date with training and SSAFA news so that you are best able to support clients
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
• Volunteering within the standards and values of SSAFA including observing our policies such as the
Volunteering policy and data protection policy (these will be covered in your training and local induction.)
What can you gain from this volunteering role?
• Support people in your community with a military background and their dependents
• Use your skills, knowledge and life experience to benefit others
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support will you receive?
• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact. •
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
What skills or experience do you need?
• Good listening and communication skills including written and spoken English
• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role
• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms
• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability
• Access to public transport or a car to travel to appointments with clients
• Friendly and approachable with some experience of coordinating people and admin
• Practice confidentiality and data protection in line with SSAFA policies.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience
References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)
Is a criminal record check required? Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.
Are you passionate about health justice, and do you have a strong background in financial management? Medact is looking to fill the position of Treasurer for our Board of Trustees.
About Medact
Medact organises the health community to work towards a world in which everyone is able to live healthy, dignified lives, supported by political and economic systems that centre health justice. Our priority work areas are some of the most pressing threats to health and wellbeing, including ending state violence, housing & energy justice, and migrant access to healthcare. Medact seeks systemic solutions to major social problems, and is unafraid to hold decision-makers to account. We launched our new five-year strategy at the end of 2025, embedding our vision for how we win and how we grow.
We’re member-led, and our membership spans a range of people who work in health, including nurses, doctors, midwives and clinical researchers, as well as people from the wider health community.
About the role
As a Trustee, you will provide guidance, governance and final sign-off on major decisions on behalf of our membership. As Board members, our Trustees are collectively responsible for the governance of the organisation in line with the requirements of the Charity Commission. Trustees also contribute to the development of Medact's strategy and participate in a range of other activities to support the Director and staff with our work.
As Treasurer, you will monitor the financial administration of the charity and report to the Board of Trustees on its state of financial health to provide the board with the confidence and knowledge to better make strategic decisions. The Treasurer will ideally be available to work with the Executive Director and fellow Trustees between Board meetings to deal with issues which may arise. Key responsibilities include:
-
Liaise with ED and Trustees to ensure the financial viability of the organisation’s strategy
-
Advise on the financial implications of Medact’s strategic plan
-
Present Medact’s financial position and broader context at Board meetings
-
Support the Head of Finance with the production of an annual budget
-
Ensure that the Board is aware of its financial duties and responsibilities and the need to comply with all legislation
-
Take a lead in interpreting financial data to fellow Board members
-
Provide oversight and guidance where necessary of accounts prepared for funders and relevant statutory bodies
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Oversee the appointment of auditors and review on a regular basis
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Act as countersignatory on charity cheques and some applications to funders, approve payments on banking systems, and spending approval in accordance with financial management processes
-
Ensure that all financial policies, procedures and the appointment of external financial advisors are reviewed on a regular basis
Acting as a Trustee is a voluntary role but reasonable travel expenses can be paid.
Who we are looking for
Essential:
-
Good background in financial management and analysis, gained through paid or unpaid experience
-
Able to communicate financial information clearly and to people with different levels of financial and data literacy
-
Knowledge and experience of finance practice relevant to voluntary and community organisations
-
Knowledge of accounting processes, tools and procedures
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High proficiency in Excel/Google Sheets, Powerpoint/Google Slides for analysis and presentation
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Commitment to Medact’s vision, purpose and culture and its way of working
-
Understands and accepts the legal duties, liabilities and responsibilities of Trustees, and the difference between governance functions and management functions
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High level of integrity and sound judgement
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Able and willing to devote the necessary time to the role
Desirable:
-
Lived experience of being part of one of the communities Medact’s work seeks to support
-
Awareness and understanding of the campaigning world and the health community’s role in it
Timeline
Applications for the position of Treasurer are open until 9am on Monday 9th March.
We aim to interview in March. Please let us know when applying if you are unavailable during this period.
We aim to co-opt the successful applicant to the Board at the next Board meeting in April 2026.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just the ability to listen, some basic I.T skills and good written and spoken English. If so, this could be the role for you.
Our Branch provides lifelong support to anyone who has ever served, in the British Army, Royal Navy and Royal Air Force and their dependants. We also give support to those who has been in the Merchant Navy, Seafarers, Fishermen and their dependants, and British Airways staff past and present. Our main role is seeking welfare benevolent grants on behalf of clients who reside in the 26 counties in the Republic of Ireland. They can arrange anything from household goods, funeral costs, mobility aids or other general needs. Legal fees are not considered. We would advise clients to seek state and local benefits by signposting them to the relevant agencies.
What is a caseworker?
Caseworkers visit clients to work out what type of help they need, this might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan. Our trained volunteers listen without judgement to assess and provide tailored support to help people navigate life in and beyond military service. We need you to join your local SSAFA team to help us achieve this.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. Our volunteers are based at home with a yearly AGM invite.
What does this role involve?
• Contacting clients and arranging to meet them at a mutually convenient time
• Meeting clients and completing a form to assess their circumstances
• Sign-posting clients onto local services providing specialist advice
• Keeping in touch with your branch so they know your availability
• Keeping up to date with training and SSAFA news so that you are best able to support clients
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser
• Volunteering within the standards and values of SSAFA including observing our policies such as the
Volunteering policy and data protection policy (these will be covered in your training and local induction.)
What can you gain from this volunteering role?
• Support people in your community with a military background and their dependents
• Use your skills, knowledge and life experience to benefit others
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training and skills that you can highlight on your CV and in job interviews
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support will you receive?
• On-line or face to face instructor led training and e-learning modules, to prepare you for your voluntary role.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact. •
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
What skills or experience do you need?
• Good listening and communication skills including written and spoken English
• Respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues
• Willingness and ability to learn basic digital skills. Ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role
• Ability to make enquires on behalf of clients by phone, email, letter or by filling in forms
• If required, willingness to use our on-line case management system (this is covered in the caseworker training course)
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable attitude, contact clients promptly, keep appointments, update the branch regarding your availability
• Access to public transport or a car to travel to appointments with clients
• Friendly and approachable with some experience of coordinating people and admin
• Practice confidentiality and data protection in line with SSAFA policies.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience
References Required: Yes. We will ask for two references, this can be former employers or people that know you well (other than relatives)
Is a criminal record check required? Yes, Garda Vetting, this is provided by SSAFA at no cost to the potential volunteer.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
The client requests no contact from agencies or media sales.


