People volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FamilyLine operates as Family Action’s Helpline, open Monday – Friday, to anyone 18+ experiencing challenges related to family life. Volunteer shifts are currently available from 9am – 5pm.
Volunteers use a digital system to volunteer from their own home, offering listening & emotional support, suggestions, guidance & signposting via telephone, webchat and text messages.
Volunteers are trained to support using an empathetic, people-focused approach to ensure everyone who accesses the service feels included and receives the support they need.
Volunteers are also able to make referrals to other services, such as FamilyLine’s Counselling & Befriending service, or the Family Action grants programme.
How often would I need to volunteer?
FamilyLine volunteers choose the days & times for their own shifts of at least 2 hours per week. We are looking for a commitment of at least 12 months.
What skills do I need?
• Listening skills
• Empathy, and non-judgemental attitude
• Ability to remain calm under pressure
• Teamwork skills, with the ability to work independently
• Reliability – able to commit to training, shifts and supervision
• Reflective skills & commitment to growth
• Can-do attitude – willingness to learn new approaches, new skills & new IT systems!
What’s in it for me?
• Make a difference to the lives of families across the UK
• Acquire telephone and digital support skills & experience, and participate in training to further your knowledge
•Be part of a friendly team supporting vulnerable families, volunteering alongside others with shared values
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education.
We need people who have a passion for helping others, care about their communities and want to make a difference. Through volunteering as an Emergency Responder, you’ll get a huge sense of satisfaction and pride delivering essential first aid and lifesaving clinical care at community and major events in your areas, including at sporting events, concerts, community festivals.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Required online learning and attend regular training sessions in St Austell and Liskeard
Interviews will be held in St Austell, Welcome and Induction events are planned for February 2026
Closing date for these opportunities is: 31/03/2026
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you fluent in French and would like to teach others? We are looking for an enthusiastic volunteer to facilitate a group and support others to improve their conversational and written French. You will be making a difference to those who would like to learn!
What you will be doing
- To facilitate an group help people to learn French
- Engage in conversation, allowing individuals to feel supported and comfortable to practice their French
- Prepare session plans for beginners
- Encourage those attending to get involved in discussions
The skills you need
- Fluent in French . Desirable to hold a qualification
- Good communication skills
- Ability to provide a supportive and inclusive atmosphere
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Alex, The Leukodystrophy Charity (Alex TLC) is a small, independent rare disease charity competing for essential resources within an extremely competitive arena.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for leukodystrophy patients and their families. In order to fulfil our charitable objectives we need to increase and sustain our corporate income levels.
Could you spare a few hours a week to help us?
ABOUT THE ROLE
We are looking for volunteers, preferably with corporate fundraising experience to:
• research the corporate giving landscape and the interests of potential donors
• identify potential corporate donors and partners whose corporate social responsibility (CSR) goals align with our mission and values
• approach local and national businesses in person and over the telephone to inform them of the work of Alex TLC
• keep a record of all approaches
Time Commitment
• This role is flexible and can easily fit round your other commitments.
Location of Volunteering
• Homebased
ABOUT YOU
• an interest in Alex TLC and the work that we do
• access to a computer/laptop with an internet connection, and a printer
• basic understanding of the complexities of leukodystrophy
• excellent written skills
• excellent organisational and administrative skills
Benefits to you:
• Meeting and working with new people
• The ability to volunteer around your own commitments
• Learning new skills whilst having fun!
• Adding to your CV
• Helping those affected by leukodystrophies
We can only accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A charity based in Croydon, Surrey, London, UK is looking for volunteer Charity Volunteer Assistants; to volunteer 30 unpaid hours per week. The Charity serves a multi ethnic community especially people from Black and ethnic minority backgrounds.
Responsibilities:
- To assist in the delivery of events (ours and those we are invited to), projects and our yearly summer community event.
- To assist in the daily collection and drop off of Greggs after day produce to various soup kitchens
- To assist in promotion of organisations services. eg flyer distribution, school workshops, etc.
- To assist in the delivery of essential services
- To assist in our soup kitchen projects
Person Specification:
- Someone enthusiastic and passionate about charity work and committed to working towards the achievements of the charities objectives.
- Knowledege of Black and ethnic minority tradition/culture is preferable however not essential.
- Experience is desirable.
This is a non-paid one year temporary position however accommodation and maintenance will be provided.
All interested candidates are required to send us a letter of application, a resume, and contact to the email provided. If your application is accepted, you will be invited for a telephone interview. Any applications received after the closing date will not be considered unless we have been unable to find a suitable candidate for this vacancy.
Successful candidates will require a DBS/POLICE check and references prior to commencement.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a finance professional looking to make a tangible difference in the lives of young Londoners? By joining our Board, you will help shape financial strategy, strengthen organisational resilience, and ensure that CYP can continue to provide a safe, nurturing, and empowering environment for all its members.
KEY RESPONSIBILITIES:
- Strategic Oversight: Monitor the financial health of the project and report to the Board.
- Budgeting: Oversea annual budgets and ensure we stay on track.
- Compliance: Oversee annual accounts and ensure we meet Charity Commission/Companies House requirements.
- Mentorship: (Optional but great) Occasionally advise our young leaders on basic financial literacy or project budgeting.
WHO WE’RE LOOKING FOR:
We need someone who is organised, communicative, and shares our values.
- Financial Expertise: A background in accounting, bookkeeping, or financial management (qualified or part-qualified is a plus).
- London Local: Someone who understands the unique challenges and opportunities facing young people in London today.
- Clarity: The ability to explain financial matters to non-finance trustees in plain English.
- Commitment: A desire to help a small, high-impact organisation scale sustainably.
WHY JOIN US?
- Make an Impact: Directly influence the success of a project that changes lives in your community.
- Governance Experience: Build your CV with high-level Board experience.
- Networking: Connect with a diverse group of passionate professionals and community leaders.
In the covering letter please outlinine your relevant skills, experience & suitability for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nova New Opportunities is an educational charity based near Ladbroke Grove. As we ease out of London, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.
Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families from marginalised communities while gaining experience of working with a small, friendly and supportive charity.
Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome.
Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.
Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.
IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.
Please send your CV along with a cover letter outlining why you would like to support Nova.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Listen, learn and make a difference in shaping the future of end-of-life care. By listening to real experiences from patients, families, and healthcare professionals and capturing their experiences, you’ll ensure every voice is heard and every story matters.
Availability: 3 - 5 visits per month - flexible to suit your schedule
Why this role matters
End-of-life care is one of life’s most important stages. Your role will help ensure it’s delivered with compassion, dignity, and excellence. By listening to patients, families, and healthcare professionals, you’ll capture real stories and feedback that shape better care for the future.
What you’ll do:
- Visit local hospitals and engage with patients, families, and staff
- Conduct interviews and surveys to gather insights
- Record experiences sensitively and accurately in their own words
- Summarise key findings to support research and improvement initiatives
Why you'd be a perfect fit:
- Friendly and empathetic
- Enjoy listening to others
- Comfortable talking to people from all walks of life
- Passionate about making a difference
What you’ll gain:
- Full training, ongoing guidance and wellbeing support
- A Marie Curie email address for professional communication
- Wellbeing resources and recognition for your contribution
- Reasonable expenses covered
Perks:
- Travel and expenses reimbursed
- Access to discounts on shopping, dining, travel and more
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy provides free, confidential, one to-one reading coaching for adults who struggle with reading, through a network of volunteer groups. Read Easy groups are changing the lives of individual adults across the country by providing them with the support they need to learn to read, and in turn opening doors for them to all sorts of new opportunities in life. You can read about the difference Read Easy makes on our website.
As the Team Leader you are responsible for the proper and effective direction of your local group. This role will appeal to someone with enthusiasm and energy who will enjoy managing a team of diverse volunteers. Ideally, the Team Leader will remain in this role for at least two years.
How we will support you
You will be provided with the Management Team Handbook, training/induction, policies, and guidance specifically needed for this role, including access to support from a Read Easy UK Regional Adviser, via your Team Leader. You will also be invited to Read Easy UK’s regional forums and annual conference which gives volunteers an opportunity for networking with those from other groups.
What you will be doing
● Leading the Management Team in setting goals and planning activities so that it functions effectively in delivering reading coaching to as many local people as possible.
● Encouraging and supporting Team members to fulfil and enjoy their roles, and managing succession planning for the group.
● Leading meetings and setting agendas.
● Ensuring that tasks are delegated and effectively completed so that all on the Management Team are able to contribute to the success of Read Easy locally.
● Ensuring that the requirements of your Constitution and Affiliation Agreement are met, and that the guidance in the handbooks provided by Read Easy UK is followed.
● Acting as an ambassador for your Read Easy group and building positive and beneficial relationships with key stakeholders.
● Building strong relationships with your Read Easy UK Regional Adviser.
● Maintaining and promoting the reputation of your group and of Read Easy UK as a whole and ensuring that members of the group uphold Read Easy UK’s values
The skills you need
● Strong leadership and team management skills and experience, with ability to motivate and inspire trust and confidence in others.
● An ability to think and act strategically, set goals, plan work and delegate.
● A willingness and ability to challenge others, deal with underperformance and manage conflict when necessary.
● Reasonable confidence in using IT.
● The ability to use initiative and work independently.
● A willingness to abide by Read Easy policies and procedures.
● An open attitude that encourages two-way communication and willingness to ask for and offer support to the Team.
● A non-judgemental attitude and respect for others, with a commitment to equality and diversity, so that you can make everyone feel valued and included.
● Energy and enthusiasm with an average of four to five hours a week to commit to the role.
What is in it for you?
● Use your knowledge and skills to lead a team to support Reader achievement
● Meet and work collaboratively with new people
● Be active and engaged, adding value to your local community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join us in our mission to save lives at Essex & Herts Air Ambulance
We are looking for volunteers to assist our Shop Managers in our brand new shop in Hemel Hempstead
Key Volunteer Activities:
- Assisting with the donations of stock, by sorting and steaming and preparing for shop floor
- Maintaining good stock rotation and levels at all times
- Helping with visual merchandising when needed
- Greeting customers in a friendly and approachable manner
- Understanding the Charities key standards and Values
- Becoming familiar with our Health and Safety Policies and being able to convey these to other volunteers
- Assisting the Shop Manager on daily tasks such as banking and stock takes, recycling and shop rotas
- Maintaining a clean and tidy work place which encourages a happy environment to work in
- Commitment to being part of a regular rota
- Giving any other assistance in relation to the smooth running of the shop as may requested by the Shop Manager
- We also have some specialist retail volunteering roles in our shops and warehouse e.g. helping with e-commerce
- Our shifts are 4 hours but we have a flexible approach so can work around the hours available to you. Regular sign-up to the rota is appreciated. However, ideally we would like you be able to cover 2 or 3 shifts a week
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Birmingham | Commitment: 3-8 hours per week (working week) | Work style: Hybrid
Since 2024, we’ve been honoured to support over 800 individuals on their journey toward a better future. Looking ahead, our 2026 strategic vision is bold. We want to be recognised as a collaborative support service that truly transforms lives. To help make that happen, we’re looking for a passionate team of fundraisers to work alongside one another, supporting the Creative Director, each contributing in different ways to support the organisation’s sustainability and impact.
The Internal Community Fundraiser supports internal and community-based fundraising activities, organising and coordinating opportunities at local events such as school fetes, markets, fairs, and larger public events. Through these local events you will cultivate relationships with individuals, groups, schools, and businesses to drive income and raise awareness.
This role is ideal for someone who enjoys planning events, organising, and bringing people together, and wants to help grow our income in a practical, hands-on way.
Key Responsibilities:
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Help identify and organise community fundraising opportunities, including events, challenges, and campaigns
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Build and maintain strong relationships with local businesses, schools, faith groups and community organisations to encourage financial and in-kind support.
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Support planning and logistics for attending events (stall set-up, materials, rota support)
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Liaise internally to ensure events are well-prepared and staffed
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Help coordinate fundraising resources
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Support with new ideas for local fundraising opportunities
What difference will you make:
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An opportunity to make a real impact on a grassroots organisation.
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Your support will help raise vital funds within the local community, increasing visibility and enabling us to continue outreach and support for people experiencing homelessness.
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Ultimately your input will help turn good intentions into meaningful, lasting change.
What We’re Looking For:
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Experience in fundraising, or community engagement.
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Experience planning events or organising community-based campaigns.
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Excellent communication and interpersonal skills, both written and verbal.
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Ability to build and maintain positive relationships with diverse stakeholders.
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Good organisational skills and the ability to manage your time effectively while balancing the voluntary role with other commitments.
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Understanding of homelessness-related issues, or a genuine interest in learning about the challenges faced by vulnerable individuals in the community.
Support rough sleepers and homeless individuals by providing immediate assistance and long-term support to help them rebuild their lives.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cathedral Safeguarding Committee acts as ‘critical friend’ and provides constructive challenge to the Chapter of Worcester Cathedral regarding the safeguarding of children and vulnerable adults. Its role is to support Chapter in meeting their safeguarding obligations for the Cathedral and its activities, including safer recruitment, and to provide assurance to Chapter that the Cathedral’s safeguarding arrangements are fit for purpose.
The duties and responsibilities of the Safeguarding Committee are laid down in the Safeguarding Committee Terms of Reference.
Responsibilities
- to provide independent perspectives on safeguarding policy and practice at Worcester Cathedral.
- to work with the chair and Cathedral staff to ensure that the Cathedral’s safeguarding functions are being carried out effectively.
- to offer support and challenge to executive members of the committee to ensure the centrality of a robust safeguarding culture in the Cathedral’s mission and its operations.
- to take a full part in Safeguarding Committee meetings and in agreeing and monitoring of strategic and operational plans to ensure effective performance and achievement of national standards.
Commitment
Meetings: The Safeguarding Committee meets formally 4 times per year (usually during the daytime, although times may vary). The duration of meetings is a maximum of two hours.
Papers are received in advance and all members of the Safeguarding Committee are expected to have read the papers and be prepared to contribute as needed to discussion.
Expenses can be claimed for attendance at meetings or carrying out functions on behalf of the Committee.
Qualifications, knowledge and experience
Essential
- Recent, direct and extensive professional safeguarding experience and expertise at a senior level in a relevant statutory, voluntary or judicial agency (for example Local Authority Children and Adult Service, Police, National Children’s Charity).
- A willingness to promote and represent as needed the work of the Safeguarding Committee in the Cathedral and outside.
Desirable
- Experience of child or adult safeguarding in a church / faith context.
- Experience of case reviews, risk management and engagement and leadership of strategic partnerships.
Skills, competencies and abilities
Essential
- Experience of analysing complex situations and advising appropriately.
- Experience of working constructively with a wide range of parties, including staff in the statutory and voluntary sectors.
- Experience of dealing sensitively and appropriately with confidential information.
Personal Qualities
Essential
- A strong commitment to safeguarding as an essential part of the Cathedral’s work.
- To be supportive of the mission and ministry of the Church of England and the vision and values of Worcester Cathedral. This does not mean that attendance at or membership of any Church of England worshipping community is required.
Candidates need not meet all of the person specification criteria to apply. However, there is an expectation that all candidates will be able to demonstrate suitable knowledge and experience
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Looking for 1 – 2 Exceptional Volunteers! Use your expertise to help shape the future of care for children and families who need us most. Shooting Star Children’s Hospices is recruiting Non-Executive Members for our Income Generation Committee – inspiring leaders who can bring sharp insight, sector know-how and big-picture thinking to drive our fundraising, marketing and communications strategies forward. If you are experienced in the charity sector, passionate about fundraising and ready to make a strategic impact that genuinely changes lives, we would love to hear from you.
Duties and Key responsibilities
- Provide strategic insight, constructive challenge and guidance across income and marketing priorities.
- Share sector knowledge to enhance the quality and effectiveness of the income portfolio.
- Support the development of ambitious, innovative and sustainable fundraising approaches.
- Champion best practice in fundraising and marketing.
- Work collaboratively with Trustees, senior leaders and fellow committee members.
Essential Skills and Experience
- Experienced in the non-profit sector, with substantial insight into the realities, challenges and opportunities of income generation today.
- Specialised in at least one (ideally more) of the following areas: Digital fundraising: digital acquisition, online giving, digital optimisation. Supporter journeys and engagement: insight-led supporter experience design. High-value fundraising and major campaigns: strategic planning, mobilisation, creative development, impact storytelling
- Forward-thinking: able to consider the bigger picture and ask the right questions to support informed decision-making.
- Collaborative and values-led, contributing constructively while upholding the organisation’s mission and values.
- Committed to volunteering, motivated to use their expertise to make a meaningful difference.
We believe every life-limited or dying child and their family should have the opportunity to make every moment count and get the support they need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Governors for Schools?
Governors for Schools operates across England and Wales to improve educational standards and ensure all children and young people have the chance to realise their full potential.
We believe the key to improving school performance is effective governance. By finding, nurturing and supporting a committed network of governors, we drive positive systematic change that benefits each and every student, regardless of their background.
Governors for Schools recruits and matches volunteers with school governing boards and provides ongoing support.
What’s involved?
There are governor vacancies across England and Wales. Some schools are also looking for remote governors who don't need to live near the school they support.
Governors volunteer at board level to set the strategic vision for their school. This involves constructively challenging current processes, using your unique skills to support senior leaders, and overseeing school finances. You’ll be involved in areas such as monitoring, budget management, and data analysis. As well as putting your expertise to good use, you’ll have the opportunity to develop your professional skills. Ultimately, you’ll work towards facilitating the delivery of a broad and exciting curriculum and oversee wellbeing and inclusion initiatives. Governance represents a fantastic opportunity to develop yourself while making a real impact on the education of children and young people.
Governors work collaboratively with the headteacher and other members of the board, including parents and school staff. In most schools, full board meetings are held termly, as are committee meetings. Many governors will sit on a committee linked to their expertise or interests, such as teaching and learning or finance and resources. In addition to attending meetings, governors will need to read the papers in advance, complete training courses, and occasionally visit their school.
Governors usually support schools for a period of four years and with an estimated time commitment of 7 hours per month. During these hours, you will attend meetings, read papers, attend training sessions, and make occasional visits to school.
Who can be a governor?
The most important part of being a governor is the ability to ask questions, provide support and have the best interests of the school at heart. You don't have to be a parent or have experience in education to become a governor. Schools seek a wide range of skills to support the board, including finance, HR, and data analysis.
Boards also need governors with a diversity of backgrounds and lived experiences to ensure a range of perspectives are considered during board meetings.
Schools welcome professional experience, as well as community insight and experience of working collaboratively.
You need to be aged 18 or above and there are certain criminal convictions that would exclude you from the role. A Disclosure and Barring Service check will be carried out by the school.
What’s the process?
You can find out more about the school governor role by attending one of our recruitment webinars.
You can complete your online profile on the website, including your motivation to take on the role, your skills and your school preferences. Your regional Partnership Manager will then look at vacancies that match your requirements. Once a school is identified, you will have the opportunity to discuss the role with them in more detail, visit the school, and observe a meeting. If appointed, a DBS check will take place and, in some cases, the school will seek references.
Ongoing support
Governors for Schools isn’t just a matching service. We want to help you thrive in your role through bespoke and ongoing support. We provide eLearning and monthly webinars covering a variety of topics to increase your knowledge of the education sector and governance. You’ll also have access to The Key for School Governors, an information hub designed to show new governors the ropes and offer a useful point of reference for existing governors.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview
This is an exciting opportunity for an early-career development professional to gain practical experience in operations and administration while supporting impactful community and conservation programmes in southeast Madagascar. Based in the coastal town of Fort Dauphin, the Junior Operations and Support Officer will play an important role in supporting the systems and processes that enable SEED Madagascar’s projects to run effectively.
SEED Madagascar is a UK registered charity dedicated to creating long-term, sustainable change in partnership with communities in the southeast of Madagascar. Our programmes integrate community health, water, sanitation and hygiene (WASH), education, rural livelihoods and environmental conservation initiatives, while contributing to international best practice through research and publications.
Working within a collaborative team of national and international staff, the Junior Operations and Support Officer will contribute to the day-to-day operations that underpin SEED’s work. This office-based role provides a wide range of responsibilities, offering valuable experience across administration, organisational systems and programme support. The role will also involve occasional interaction with SEED’s Conservation Research Team in the field, providing orientations and pastoral care to the volunteers on their programme.
The position sits at the heart of SEED’s operations and offers broad exposure to the practical realities of working within an international development organisation. The successful candidate will support organisational policies and procedures, assist with the recruitment of international staff and volunteers, coordinate onboarding processes for new team members, and contribute to the management and promotion of SEED’s short-term conservation volunteer programme.
This role is ideal for someone who is organised, proactive and motivated to support a diverse team. It offers an excellent opportunity for an early-career professional who is interested in building skills in operations, administration and organisational support within the international development sector, while contributing to programmes that support both communities and ecosystems in Madagascar.
Title: Junior Operations and Support Officer
Location: Fort Dauphin, Madagascar
Commitment: 12 months; Monday to Friday (35 hours a week)
Salary: Voluntary for 12 months, with stipend of 800,000 MGA per month towards accommodation and a contribution of £650 towards insurance
Duties and Responsibilities:
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Provide pre-departure logistical support and advice with visas, hotels, flights, accommodation, medication etc to new international staff and short-term conservation volunteers
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Lead on supporting international staff during their initial time with SEED including arrival, orientation, social inclusion, cultural understanding, housing and integration into the SEED team.
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Provide pastoral care, working with line managers to ensure that new and existing international staff and volunteers’ wellbeing is supported.
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Support the Conservation team in Sainte Luce on providing orientations and pastoral care of volunteers when required
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Support the Communications team with advertising the volunteer programme and helping volunteers to increase their fundraising efforts
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Support on the recruitment of international staff, including the advertisement of vacancies
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Assist in the preparation of reports for internal and external audiences including Annual Reports and Malagasy Ministry reports
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Work with the Director of Operations and Programmes, and the International Operations Manager in developing, updating and implementing organisational databases, systems, policies and procedures across the NGO
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Oversee the training schedule for international staff and work alongside national and
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International staff to increase their skills and capacity, providing mentoring or training where appropriate
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Support with the writing of minutes and note taking across the organisation
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Ensure all of SEED’s policies and procedures are evident throughout the work of the department, including those for safeguarding, whistleblowing and anti-corruption, and undertake continual training to ensure these are always promoted
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Assist with administration tasks and any other tasks required by the International Operations Manager or Director of Programmes and Operations in line with the tasks of the post
Required Skills & Experience/Person Specification
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Hold an undergraduate degree in or relating to Development or be able to demonstrate a passion for this area
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Be able to work independently and be proactively
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Have good all round computing skills and experience in Microsoft Office
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Have previous experience working to deadlines and have ability to successfully manage their time
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Communicate clearly and engagingly in written English across a range of media forms
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Communicate verbally to encompass the range of cultures you will be working with
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To have a good level of written English and be able to proofread documents to a high standard
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To have a curious mind and a patient, problem solving attitude
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Ideally have previous experience living, working or travelling in a developing country, though is not essential
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Be fluent in English. A working knowledge of French is desirable but not essential
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Be capable and comfortable adapting to life in a least developed country with sometimes basic living conditions
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Be comfortable with campsite conditions whilst supporting the team in the field for days at a time
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Be able to work and socialise within a small group of people and to be respectful and take personal responsibility for maintaining a good reputation for the NGO in the community
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Be able to adjust to life in another culture and a foreign language and be able to always work with cultural sensitivity
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Demonstrate the ability, social skills and confidence to give clear guidance and support to other members of the team in respect of the philosophy and procedures of SEED to protect both their safety and the reputation of the NGO.
The client requests no contact from agencies or media sales.
