People volunteer roles

Volunteering with Enfield Citizens Advice is one of the best ways that you can make a difference in your local community.  Our main support areas are Welfare Benefits, Housing and Debt where we offer advice or signpost clients to where to find information to help themselves.  We run a very busy service and you would be at the centre of supporting the service to run efficiently by supporting clients and our staff with a variety of admin and reception duties. 

We offer full training and cover travel expenses within the boundaries of the Borough of Enfield. 

Our volunteers come from a range of backgrounds, and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.

Volunteering Opportunity 

Kitchen Assistant – Day Care Centre 

What You’ll Do

Work alongside the chef to help prepare and serve food for older people attending the centre. You’ll assist with food prep, keeping the kitchen clean, and ensuring mealtimes run smoothly.

You will:

· Prepare ingredients (e.g. peel and chop vegetables)

· Help make tea and coffee trays

· Wash dishes and maintain hygiene standards

· Keep kitchen surfaces and equipment clean

· Organise supplies and groceries

· Interact respectfully with clients when appropriate

Skills You’ll Use or Develop

· Willingness to learn food prep tasks

· Understanding of food hygiene (training provided)

· Organised and detail-oriented

· Good communication and teamwork

· Reliable and committed

· Suitable for those with or without catering experience

Time Commitment

2–4 hours between 10:00 am and 2:00 pm
(Weekdays)

Location: The Mabel Churn Centre, 55b Sunny Road, Enfield, EN3 5EF

Reports to: Day Centre Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Volunteering Opportunity

Telephone Survey Assistant
What You’ll Do

Help us understand what older people need by calling clients to complete short surveys. You’ll collect feedback that helps shape our services and programmes.

You will:

• Make phone calls using a provided script
• Record answers clearly and accurately
• Explain why the survey matters and how responses will be used
• Maintain confidentiality and data protection at all times
• Report any issues to staff
• Attend occasional training sessions

Skills You’ll Use or Develop

• Clear, confident telephone manner
• Good listening and data recording skills
• Patience and empathy with older adults
• Able to follow scripts and stay on task
• Comfortable using a computer
• Reliable and respectful of confidentiality

Time Commitment

2–4 hours between 9:00 am and 5:00 pm, Monday to Friday
(Flexible)

Location: Age UK Enfield offices or remote
Reports to: Survey Coordinator

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Dacorum Heritage is seeking a committed and people-focused Trustee to join its Board of Trustees and help shape the future of a charitable museum dedicated to preserving and sharing local heritage.

You will play a key role in supporting the people who make the Dacorum Heritage’s work possible. You will help ensure volunteers and staff feel valued, heard and well supported, while contributing to the Board’s wider responsibility for good governance, financial oversight and strategic direction.

This is an opportunity to bring your experience, judgement and enthusiasm to a small charity with an important community purpose. Working collectively with fellow Trustees, you will help ensure Dacorum Heritage remains legally compliant, financially sustainable and focused on delivering its charitable objects for current and future beneficiaries.

Purpose of the Role

· Help create a positive, inclusive and well-supported environment for Dacorum Heritage’s volunteers and staff;

· Provide Board-level oversight of volunteer engagement, staff and director recruitment, and relevant HR matters.

What You Will Do

· Work with the Museum Manager to identify volunteer and staff needs, and support best practice in recruitment, induction and retention;

· Support the development of and attend informal volunteer coffee mornings and other social events in person where possible helping volunteers and staff to feel included, informed and valued;

· Develop clear routes for volunteers to share feedback, ideas and concerns;

· Oversee recruitment, interviews and appointments for the museum manager and trustees if required;

· Act as a trusted link between the Board, employees and volunteers;

· Support proportionate, effective HR and volunteer policies aligned with Dacorum Heritage’s strategic plans;

· Contribute actively and constructively to Board discussion, challenge and decision-making;

· Share collective responsibility for good governance, risk management and strategic direction; and

· Represent Dacorum Heritage positively and help build strong relationships with stakeholders and the wider community.

 Volunteering Opportunity 

Dementia Activity Coordinator

What You’ll Do

Bring joy and stimulation to people living with dementia by planning and running creative, engaging activities at our day care centre, that encourage connection, laughter and participation. You’ll us your skills and imagination to lead sessions centred around an activity area of your choice such as music, movement, theatre, storytelling, arts, cooking or gardening.

You will:

· Plan and deliver fun and inclusive activity sessions for day centre members living with dementia

· Adapt activities to suit individual needs and abilities

· Encourage participation and build confidence among members

· Work alongside staff to ensure sessions run safely and smoothly

Skills You’ll Use or Develop

· Creativity and the ability to engage people

· Good communication and interpersonal skills

· Patience, empathy, and understanding of dementia

· Organisation and planning skills

· Confidence leading small group activities

Time Commitment

Flexible- ideally a regular session each week between 10:30 am and 3:00 pm (Weekdays)

Location: The Mabel Churn Centre, 55b Sunny Road, Enfield, EN3 5EF

Reports to: Day Centre Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Fort Amherst Heritage Trust cares for Fort Amherst in Chatham, Kent, preserving an important historic site and making it available for the benefit, enjoyment and education of the wider community. The Trust relies heavily on volunteers to help maintain, restore, interpret and promote the site for present and future generations.

Role Purpose

Trustees are collectively responsible for the governance, strategic direction and long-term sustainability of Fort Amherst Heritage Trust. As a Trustee, you will help ensure that the charity fulfils its charitable purposes, complies with its legal duties and makes decisions in the best interests of the Trust and the communities it serves.

Key Responsibilities

· Work with fellow Trustees to set and review the Trust’s vision, strategy and priorities.

· Ensure the Trust carries out its charitable purposes for the public benefit.

· Oversee the responsible management of the Trust’s finances, assets, buildings, grounds and collections.

· Support good governance by complying with the Trust’s governing document, charity law and relevant regulations.

· Monitor risks, policies and procedures, including health and safety, safeguarding, finance, data protection and volunteer management.

· Contribute to discussions and decisions at Board meetings, reading papers in advance and offering constructive challenge and support.

· Act as an ambassador for Fort Amherst, promoting its heritage, community value and volunteer-led work.

· Support fundraising, partnership development and community engagement where appropriate.

· Declare and manage any conflicts of interest and maintain confidentiality where required.

Skills and Experience

We welcome applications from people with a commitment to heritage, community benefit and good governance. Previous trustee experience is helpful but not essential. The Trust is particularly interested in people who can bring one or more of the following areas of experience:

· Heritage, museums, archives, conservation or historic buildings.

· Finance, fundraising, grant applications or business planning.

· Education, learning, interpretation or visitor experience.

· Volunteer management, community engagement or inclusion.

· Marketing, communications, events or digital engagement.

· Legal, governance, risk management, health and safety or safeguarding.

· Property, estates, facilities management or environmental stewardship.

Personal Qualities

· A genuine interest in Fort Amherst, local heritage and public benefit.

· Sound judgement, integrity and a willingness to act collectively with other Trustees.

· Ability to think strategically while understanding practical operational challenges.

· Confidence to ask questions, offer constructive challenge and support good decision-making.

· Commitment to equality, diversity, inclusion and respectful working relationships.

· Willingness to give sufficient time and attention to the role.

We are currently on the hunt from some volunteers to help support our weekly Speak Out Central drop-ins.

Speak Out Central is a weekly drop-in for people with learning disabilities in the centre of Brighton, helping to prevent loneliness and social isolation. People get together over a cuppa at main office at the Brighthelm Centre between 1:30pm and 5:30pm every Tuesday. We aim to support people to be more involved in their local community and make connections with others at the drop-in and the wider community in the city.

The role involves:

• To help facilitate weekly drop-in meetings with other volunteers and staff
• Work with people with Learning disabilities to become more independent and try new things away from the drop-in
• Support people with learning disabilities to develop supportive relationships and friendships
• Support people with learning disabilities to feel more confident accessing mainstream services.
• Attend induction training and ongoing training as required.
• To work independently as needed and adhere to the Speak Out Codes of Practice for Volunteers and Advocates at all times
• Support people in the decisions they make but not make them for them.
• To challenge discrimination and help people to have their rights upheld.
• To identify at risk clients and follow Speak Out’s safeguarding process if needed

Help older people claim welfare benefits through home visits, form-filling and friendly support.

About Us

Age UK Buckinghamshire is a local, independent charity and part of the wider Age UK Network. We support older people across the county through vital services including befriending, information and advice, dementia support, practical help at home, and welfare benefits support - helping people stay independent, connected, and supported.

Our work is more important now than ever. Many older people face growing challenges such as the rising cost of living, social isolation, and difficulty accessing support. 

As demand for our services continues to increase, community support is essential to help us reach more people in need. By raising awareness of what we do, we can ensure that older people know where to turn for help, and inspire others to support our work through volunteering, fundraising, and partnership.

What do Welfare Benefits Volunteers do?

Help older people boost their income by becoming a Welfare Benefits Volunteer.

Many older people face financial difficulties because they are not claiming all the welfare benefits they are entitled to. At Age UK Buckinghamshire, we support older people to access the benefits they deserve by offering personalised advice and practical help.

Our trained volunteer advisors visit people in their own homes to guide them through the claims process, completing benefit forms on their behalf and ensuring applications reflect their individual circumstances.

Following full training, you will be matched with clients for one-off home visits, usually lasting one to two hours. Along the way, there’s often time for a friendly chat, and perhaps a cup of tea, while making a real difference to someone’s quality of life.

What skills does a Welfare Benefits Advisor need?

• Empathy and patience with older people
• A professional, friendly and approachable manner
• Attention to detail and good record-keeping skills
• A non-judgemental approach
• Willingness to learn about older people’s benefits

What training do we provide?

Successful applicants complete 2 training sessions covering the needs of older people and welfare benefits.  At the end of this initial training, you will be “buddied” with one or more experienced volunteers, first as an observer and later as an advisor until you have the knowledge and confidence to undertake one-to-one visits.

How much time do we expect you to give?

Once trained, you can commit to as many or as few visits per week as you wish. Each visit takes, on average, about 1 – 2 hours.  There are quarterly meetings that provide support and additional training days from time to time to keep up with new legislation.

What is our commitment to you?

• We will provide initial and ongoing training to help you develop your knowledge and skills.
• We will continue to support you in your role, providing information and advice as necessary.
• We will discuss with you any problems you may have with your role, or any concerns we have.
• We will reimburse reasonable, approved out of pocket expenses.

Volunteering Opportunity

Ucan Enfield Ambassador

What You’ll Do

As a UCAN Enfield Ambassador, you’ll play a key role in helping people find out about and engage with the UCAN project, which promotes healthy lifestyle changes through free exercise, nutrition and wellbeing sessions. You’ll help support sessions on the day and raise awareness in the community.

You will:

• Attend UCAN exercise or nutrition sessions to take the register and gather feedback from attendees
• Represent UCAN at community events or groups by helping to set up an information stall
• Talk to members of the public about UCAN and help them sign up
• Input register or sign-up data into the CRM system (training provided)

Skills You’ll Use or Develop

• Friendly, confident communication with the public
• Ability to use simple digital forms
• Reliable, organised and a good team player
• Willingness to learn and follow data protection guidance

Time Commitment

Flexible – ideally 2–4 hours per week
May include weekdays or occasional weekends depending on events and session schedules

Location: Various community venues across Enfield
Reports to: UCAN Enfield Project Lead or Practitioner

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!

Do you have a passion for helping people discover the unlimited possibilities that technology can bring? Would you like to open up a world of opportunities for blind and partially sighted people in your local community by training them to use technology? Join our local technology team helping people with sight loss get the most out of technology.

Volunteer with halow!

Make a difference, have fun, and be part of our community

Our volunteers play a vital role in helping halow’s young people enjoy new experiences, build friendships, and take part in activities they love.

As a Social Activity Volunteer, you’ll support a range of fun activities based around the interests of our young people, including bowling, theatre trips, discos, and days out. Whether you can volunteer once a week, once a month, or a few times a year, your time and support can make a real difference.There is no minimum time constraint, all we ask is a commitment from volunteers

Who can volunteer?

No previous experience is needed,we’re looking for people who are enthusiastic, reliable, and willing to support our young people. Although our office is based in Guildford, volunteering opportunities are available across Surrey

Why volunteer for halow?

Our volunteers enjoy the fun of our events and can gain valuable work experience whilst enjoying giving something back to the community, taking on new challenges and sharing their skills to help others. Other benefits include:

• To try something new
• To have fun
• To give something back to the community
• To do something that you feel is important to you
• To meet new people
• To gain valuable work experience
• To take on new challenges
• To share your skills in order to help others
• To build confidence

Join us and help create meaningful experiences and memories for young people across Surrey.

Volunteer Gym Buddy

 About the Role

As a Volunteer Gym Buddy, you will support people with autism, sight loss, and learning disabilities to attend and enjoy gym sessions. You will provide encouragement, help build confidence, and support people to achieve their fitness goals.

No gym expertise is required – just a positive attitude and a willingness to support others.

 The Difference You Will Make

By volunteering, you will help people to:

• Improve their health and wellbeing.
• Build confidence and independence.
• Access fitness opportunities in their community.
• Achieve personal goals in a supportive environment.

 What You Will Do

• Attend gym sessions with the person you support.
• Provide encouragement and motivation.
• Help people feel comfortable and confident in the gym.
• Promote independence and choice.
• Follow SeeAbility's safeguarding and health and safety procedures.
• Report any concerns to SeeAbility staff.

What We Are Looking For

We are looking for volunteers who are:

• Friendly and reliable.
• Patient and supportive.
• Good communicators.
• Enthusiastic about helping others.
• Committed to inclusion and equality.

Experience of autism, sight loss, or learning disabilities is helpful but not essential.

Requirements

• Aged 18 or over.
• Complete volunteer training and induction.
• Provide references.
• Complete a DBS check if required.
• Follow SeeAbility policies and procedures.

Interested?

About SeeAbility

SeeAbility is a charity that supports people with learning disabilities, autism, and sight loss to live ambitious and fulfilling lives. We help people develop skills, build independence, and achieve their goals through specialist support, services, and volunteering opportunities.

This is an exciting opportunity for someone who wants to get involved in an impactful charity making a tangible difference to the lives of refugees here in the UK.

Our work is simple – we refurbish unwanted bikes and donate them to refugees and people seeking asylum, many living on less than £7 a day, giving them freedom and independence whilst they rebuild their lives.

A bike makes a huge difference – not only is it a practical tool for tackling poverty, those who receive bikes from us report they are more connected in their community, happier and healthier as a result:

• 91% of people use their bikes weekly for essential journeys

• 84% of people are better able to access legal and other vital support services 

• 93% report better physical and/or mental health

Alongside our core Bike Donations Programme, we support refugee women to learn to cycle through our Pedal Power Programme; provide ongoing support with bike maintenance through our Repair or Replace Programme; and offer the opportunity for connection and friendship through our volunteer-matching Bike Buddy Programme.

“The Bike Project has given me so much more than just a bicycle — it has given me confidence, independence, and a sense of belonging. Receiving a bike as a gift allowed me to feel free in society, explore my community, and even join a cycling group where I’ve met wonderful people. 

Thank you again for everything you do. Your work changes lives, including mine.”  
Ladan, Bike Recipient 

About You and the Role  

You don’t need to have experience of being on a Board, in fact the role would be ideal for someone considering taking on their first role as a trustee. We will work with you to understand your duties and support you.

You will, however, have an excellent understanding of charity finance and understand the unique set of challenges charities of our size face in delivering impact and ensuring financial resilience. You will be an excellent communicator – able to provide constructive feedback and scrutiny at the same time as helping the team to articulate financial information to others who may not have a finance background.
 
You will be joining a highly committed group of trustees who give their time, expertise and contacts to support the charity. Our trustees are critical in enabling us to thrive and this role plays a key role in supporting the wider board to fulfil its financial responsibilities.

You will work together with the board and wider staff team to set our strategic direction and improve our work with refugees. At the heart of everything we do is the real and immediate impact a bike makes to the lives of those who have been through so much. You will be part of us achieving that.
 
The time commitment for a trustee generally totals approximately 8 hours per month. Please see the role description for further details.

We particularly encourage applications from people with lived experience of the asylum process, women, people of colour / people of the global majority, and people with disabilities.  

Application Process 

Deadline for Applications: Friday 28th August 2026

Interviews: Late September - Early October 2026

Appointment: October 2026
 
Feedback will be provided to all applicants whether taken to interview or not.

For an informal conversation about the role, please contact hradmin [at] thebikeproject [dot] co [dot] uk.

 Volunteering Opportunity 

Day Centre Meet & Greet

What You’ll Do

As a Meet & Greet Volunteer, you’ll be a friendly first point of contact at our day centre, helping to create a safe, welcoming and well-supported environment for people living with dementia, their families, and visitors.

You will:

· Welcome clients, visitors, and family members as they arrive

· Help maintain a safe environment by being present and aware of who is entering and leaving the centre

· Gently support clients to remain within safe areas if needed

· Provide information, leaflets, or signposting to visitors

· Work alongside staff to ensure the day runs smoothly

Skills You’ll Use or Develop

· Friendly and confident communication

· Awareness, observation, and promoting a safe environment

· Patience, empathy, and understanding of dementia

· Teamwork and following guidance from staff

Time Commitment

4 hours between 9:30 am and 4:00 pm
(Weekdays)

Location: The Mabel Churn Centre, 55b Sunny Road, Enfield, EN3 5EF

Reports to: Day Centre Manager

Ready to Apply?

Our Volunteer Opportunities Pack and Volunteer Application Form are attached and available to download.

If you're interested in joining our volunteer team, simply complete the application form and email it to us. (Email address included in the application pack)

Once we've received your application, we'll arrange an informal telephone chat to discuss the volunteer role(s) you're interested in, answer any questions you may have, and help you find the opportunity that's the best fit for you.

We look forward to hearing from you!