People volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have professional experience in coding and computing? Could you support young people in learning how to code?
Are you passionate about equipping the next generation with the skills and strategies needed to succeed?
About us: GT Scholars is a social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve their aspirations.
We believe that all young people are gifted and talented, regardless of their background. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? There are many organisations that offer programmes to improve the life chances of young people. However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low-income homes.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for workshop facilitators that are passionate about making a difference in young people’s lives!
Responsibilities: Facilitators are responsible for designing creative and interactive workshops for our young people, and delivering these workshops with our young people. We run some of our workshops online and other workshops are held in London. All workshops are held during the school holidays, in the evening and on weekends.
The workshop facilitator role is flexible and as part of your role, you may be involved in:
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Delivering and leading short workshops or courses, on behalf of GT Scholars (Online or offline)
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Designing engaging, interactive and educational workshops and short courses for young people and ensuring that the content is targeted to suit different abilities and capabilities
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Running your own bespoke workshops, eg. workshops in coding and technology
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Managing short activities and Q&A sessions during our workshops
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Working collaboratively with other event coordinators, volunteers, ambassadors, workshop facilitators and speakers at our events
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Following the agreed timings and content for workshops and courses
Person specification:
As workshop facilitator, you will need to:
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Have passion, knowledge and experience in coding, computing and technology
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Have strong presentation skills
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Have strong communication skills
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Be personable and able to confidently communicate with people from a range of backgrounds and professions.
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Be passionate and committed to tackling educational inequality
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Be punctual and organised
Availability: Workshops will run during the day on school holiday dates, on Saturdays or in the evening (5pm-8pm).
Additional information: We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 2 years old.
Rate of pay: This is a self-employed role. You must be aged 18 or above. Facilitator sessions range from 2 to 6 hours. The rate of pay will vary based on the budget of the funder.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dignify delivers educational workshops in schools to promote healthy relationships, self-respect, and respect for others. We work to prevent the harmful effects of pornography and challenge the normalisation of unhealthy sexual behaviours among young people. Through evidence-based sessions, we equip students with knowledge, empathy, and tools to navigate relationships positively.
Role Purpose
We are seeking Volunteer Schools Workers to accompany our lead Schools Worker in delivering workshops to children and young people. You’ll help create a safe, positive environment for learning, support classroom activities, and be an encouraging presence for students as they explore important topics around respect, relationships, and digital culture.
Key Responsibilities
· Accompany the lead Schools Worker to sessions in primary and secondary schools.
· Assist with setting up and packing away resources and equipment.
· Helping facilitate and monitoring small group sessions
· Observe and note student engagement to help evaluate sessions.
Skills / Abilities / Experience / Qualities
· Strong communication skills, especially with young people.
· Willingness to work with young people from diverse backgrounds and gender identities.
· Comfortable discussing sensitive topics such as pornography, sexual harassment, and objectification.
· Calm, approachable manner that helps young people feel at ease.
· Openness to learning and developing new skills.
· Ability to build respectful, professional relationships with young people, staff, and colleagues.
· Good rapport with people of all ages and abilities.
· Commitment to confidentiality.
· Reliable timekeeping and punctuality for all sessions.
Training / Support
· A full induction to the service will be provided
· You will be required to undertake mandatory e-learning and a menu of optional training will be made available
· Ongoing supervision and support from your line manager
· Travel expenses reimbursed (if applicable).
· Access to events, networking, and training and development opportunities.
Additional Information
· You will be required to undergo an enhanced DBS check
· We will require 2 x references
· You will be required to dress in an appropriate manner when accompanying the team to sessions (school smart)
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you spend an hour a week sharing a friendly chat over a cup of tea and helping someone feel valued and connected? Our Befrienders offer regular visits or calls to local older people, bringing warmth, companionship and a welcoming presence.
We match people thoughtfully, building genuine friendships that make a lasting difference to everyone involved.
We have volunteers from a wide range of backgrounds and communities fulfilling various different roles. We wouldn’t be able to deliver our services without the help of these amazing volunteers who generously give their time, energy and skills to enable us to provide our clients with the services, care and support they deserve.
Our volunteers form a vital and integral part of the work we do at CHEER. Like you, they’re people who want to make an impact on a local level in their community. By joining us you’ll discover new friends, new skills and be able to share your passion and experience to support local people. No matter how much time you can commit, we can help you find a role that works for you.
CHEER is a caring, community-focused charity which supports older people throughout Elmbridge to live dignified, socially connected and confident live



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s shaping up to be a busy year at Locate International, with a lot of important stories to tell. We need people who can help us tell them – and play a huge part in resolving cases.
We’re looking for more people to join as volunteer media officers – this will involve writing press releases for our missing and unidentified appeals, giving interviews and forging partnerships with broadcasters and publishers.
The right people will be able to write well, will ideally have a journalistic background, and will have experience dealing with different media outlets and their demands. But they must also be able to work with sensitivity and care.
We meet for an hour every Tuesday night on Zoom, and volunteers are expected to contribute an average of six hours a week.
At the heart of our mission is supporting investigations, improving practices, and ensuring every effort is made to find the answers people deserve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a befriending volunteer to visit a chatty and independent gentleman in Milton Keynes. On the days where he is not working in a nearby shop, he would like a kind and considerate person to chat to over a coffee at home or to join him for the occasional walk or meal out.
We offer a lifelong befriending service for adults with learning disabilities. Matching the skills and interests of passionate visitors with the specific hobbies and interests of the people we visit. Visitors visit six times a year to create a 1-2-1 connection, offer companionship, encourage people to do the things they enjoy and check-in on their wellbeing. In many cases, the visitor is the only person in someone’s life who isn’t paid to be there for them.
This is an Out and about visit role which means your visits are likely to be longer, very active and the person you visit will often take an active part in planning your outings and activities in the community. Your volunteer manager will be happy to help you with ideas and suggestions for things you can do. Visits will vary in length but tends to be around a couple of hours, sometimes shorter or longer, depending on what you plan to do.
In this role you will spend quality time with the person you visit and could do a range of different activities like:
- Sitting and having a chat
- Checking in on their well- being
- Going out to a local café/pub for a meal/drink
- Take part on community activities like visiting a place of interest, go shopping etc.
- Enjoying a walk
- A craft activity at home
As a Mencap volunteer visitor you will be:
- Friendly and approachable
- Accepting of others who might be different to yourself
- Reliable and patient
- Passionate about supporting people with a with a learning disability.
As a Mencap visitor you will:
- Have the opportunity to help make a difference to the life of the person you visit
- Receive a personalised volunteer induction and training
- Have agreed out of pocket expenses reimbursed
- Meet new people
- Get on-going support, and feel appreciated and valued
About Mencap
Mencap is the leading learning disability charity in England, Wales and Northern Ireland. We work with people with a learning disability and their families to challenge prejudice and change laws, and we directly support thousands of people to live their lives as they choose. We have an ambitious vision for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
Volunteering with us is YOUR opportunity to help us achieve this, whilst having the chance to develop your skills, meet new people and join a passionate and dedicated team.
If you have questions about volunteering with Mencap, please don’t hesitate to get in touch.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.
Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.
What your role will involve
You’ll get the opportunity to get involved in a wide range of activities, including:
- Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
- Receiving donated items from the public, thanking them for their support.
- Sorting, steaming and preparing donations for sale.
- Helping to display stock in eye-catching and exciting ways.
- Keeping the shop floor clean, safe and tidy.
- Talking to customers about Sense and the work we do.
When you’re ready, we’ll provide you with additional training to:
- Serve customers on the till in a warm and friendly way.
- Put sales through the till, packing them and thanking the customer for shopping with us.
- Talk to customers about Gift Aid and other fundraising initiatives.
If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:
- Helping supervise the shop and other volunteers.
- Supporting the shop manager to make sure customers have a great experience.
- Opening and closing the shop when needed.
- Cashing up at the end of the day.
Will the role suit me? Yes, if you are:
- Passionate about Sense’s work to support disabled people with complex needs.
- Calm, kind and have a friendly personality.
- A team player who enjoys working with others.
- Enthusiastic, motivated and someone with a positive attitude.
- Respectful of others.
What can Sense offer me as a volunteer?
- Full training with ongoing support and guidance from your team.
- A chance to meet new people.
- A great way to develop new skills and share your existing skills.
- The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
- A reference to support future applications for paid or voluntary roles.
- Support from our Mental Health First Aiders, should you need it.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
We believe that every disabled person should have the opportunity to connect with others and be included in the world.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our volunteer groups play a vital part in supporting people affected by MS, bringing people together and connecting our local MS communities.
As a Group Coordinator, you’ll take the lead in making sure your local group reaches out to people affected by MS.
The role is varied, and will enable you to further develop your leadership, management, communication, organisation and motivation skills.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
LONELINESS AWARENESS LEAD (VOLUNTEER)
Raise Awareness, Tell Human Stories & Help SUNSHINE Change the Way London Understands Loneliness
About SUNSHINE
SUNSHINE is a small but ambitious grassroots charity on a mission to reduce loneliness and help people feel truly seen, valued and connected. Every week, our volunteers bring warmth, joy and human connection to people who feel isolated, overlooked or alone.
We’re now looking for a Loneliness Awareness Lead — someone who can help us shine a light on the realities of loneliness, share the stories of the people we support (with dignity and care), and spread SUNSHINE’s message of hope across London and beyond.
Your work will help people understand that loneliness is not a personal failure — it’s a human experience. Your storytelling will help people feel less ashamed, less invisible, and more connected. Your leadership will help SUNSHINE reach the people who need us most.
What You’ll Be Doing
1. Raising Awareness of Loneliness Across London
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Lead campaigns that highlight the emotional, social and practical realities of loneliness.
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Share insights, facts and stories that help the public understand the issue with compassion.
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Help shift the narrative from stigma to empathy, from silence to connection.
2. Telling the Stories of the People We Support
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Work with participants (with full consent and care) to share their experiences.
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Create warm, respectful, human‑centred stories that honour their courage.
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Show the impact SUNSHINE has on confidence, wellbeing and connection.
3. Creating Content That Spreads SUNSHINE’s Message
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Develop blogs, interviews, social posts, short films or written stories.
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Work with our Creative Volunteers to bring stories to life visually.
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Help build a public voice that feels hopeful, inclusive and emotionally resonant.
4. Building Relationships With Media & Community Platforms
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Identify opportunities to share SUNSHINE’s work through local press, podcasts, newsletters and community networks.
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Represent SUNSHINE with warmth, clarity and movement‑energy.
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Help us become a recognised voice in the loneliness and wellbeing space.
5. Supporting SUNSHINE’s Growth & Impact
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Ensure our messaging reflects the lived experiences of the people we serve.
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Help shape campaigns that inspire volunteers, partners and supporters.
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Strengthen SUNSHINE’s presence across London as we grow.
This Role Is for You If…
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You’re a natural storyteller who cares deeply about people.
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You want to help change the way society understands loneliness.
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You’re empathetic, thoughtful and able to hold stories with care.
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You enjoy writing, interviewing, content creation or awareness‑raising.
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You’re based in or connected to London.
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You want to help build a new charity from the ground up.
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You want to grow your skills in communications, advocacy or community engagement.
Practical Details
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Location: Hybrid/Flexible — remote with occasional London meetups.
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Time: Approx. 3-5 Hours per week (This is a fully flexible volunteer role with no set hours)
Why This Role Matters
Loneliness is often hidden. People carry it quietly — in their homes, on the bus, at work, in crowded streets. Your work will help bring these stories into the light with dignity and compassion.
Every story you share will help someone feel less alone. Every campaign you lead will help someone understand they are not the only one. Every message you craft will help SUNSHINE reach people who need connection, hope and community.
This is not just awareness work. It’s storytelling that heals. It’s advocacy that empowers. It’s connection — shared with the whole city.
How to Apply
Send a CV and a short note about why this role speaks to you. We review applications on a rolling basis — join us and help spread SUNSHINE across London.
SUNSHINE is a small grassroots charity that works to reduce loneliness & help people feel more connected: through projects, partnerships & community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers assist the young people we support on camps and local day activities.
Our programme provides young people with the chance to try new things and challenge themselves, experience success, learn to go beyond their expectations and grow in confidence. They have the chance to take part in a range of activities, work in a team, experience group living and challenge themselves in a new environment. The programme is built around three residential adventure camps; Coastal Camp in the Purbecks, Mountain Camp in the Brecon Beacons, and Forest Camp in the Forest of Dean
As a Programme Volunteer at one of our camps you will work with groups of up to 10 young people alongside other experienced volunteers, trained members of staff and activity instructors. You will have the opportunity to take part in all of the activities with the young people, ensuring that they get the most out of their time on our programme.
You will ensure the welfare and organisation of the young people, help them to get involved and overcome issues, encourage and support their social relationships and help guide your team to work together.
With our support you will also help facilitate the young people’s learning and development by planning and delivering regular review sessions.
You will be invited to join our annual volunteer training weekend in Wiltshire over the weekend of 11 and 12 July 2026.
Coastal Camp is from Sun 24 to 26 May or Thurs 28 to Sat 30 May 2026.
Mountain Camp is from Sat 25 to Thurs 30 July or Sat 1 to Thurs 6 August 2026.
Forest Camp is from Sat 15 to Thurs 20 August or Sat 22 to Thurs 27 August 2026.
There will be other opportunities to support us throughout the year at day activities in Wiltshire and Somerset.
We use outdoor adventure and one-to-one support to empower young people to fulfil their potential and lead positive lives in the future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Description
You'll be raising awareness, & improving understanding of sight loss through delivering RNIB’s Awareness to Action sessions in your local community. Through these engaging sessions, you'll inspire participants to make small changes to their behaviour that make a massive difference in the day-to-day lives of people with sight loss. As a Community Change Champion, this will involve:
• Talking directly with community leaders, businesses, & local groups about ways they can get involved & inviting them to join an Awareness to Action session.
• Delivering RNIB’s Awareness to Action sessions either in person or online, using our resources. You may do this on your own or with a team of other local volunteers, both sighted and with sight loss.
• Sharing RNIB’s information & initiatives so people know we’re here for them.
• If you have a personal link to sight loss, sharing your experience during the session to help give a tangible example of how local people can make a real difference.
• Telling us about any activities you have engaged in via a Microsoft form.
What will you gain from the role?
• First-hand experience in grassroots community engagement & charity outreach.
• The opportunity to develop communication & networking skills.
• Support to learn & or use presentation skills to deliver the Awareness to Action Session in person and virtually.
• If you have lived experience of sight loss, support to tell your story to make the most positive impact.
• Know that your efforts are improving the public’s understanding, perceptions & behaviour towards blind and partially sighted people.
We will provide:
• Induction to the role & organisation.
• Training and support to help you thrive in your role.
• A resource pack/toolkit to help deliver the message.
• Opportunities to connect with other RNIB volunteers across the UK.
• The chance to get involved in other activities that interest you & to apply for our internal-only job vacancies.
• Support from a volunteering manager.
How often will I be needed?
- 4 Hours per Action
Key requirements
- One reference
Location
Additional location information
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Home and local area.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Positive attitude towards blind and partially sighted people. • Effective communication skills. • An outgoing friendly approach to meeting new people. • A willingness and ability to complete the Microsoft feedback form.
Could your love of cycling inspire and support young people?
We’re looking for enthusiastic volunteers to support our Youth Project sessions in Bristol!
About this role
As a Youth Project Volunteer, you’ll work alongside our friendly staff and playworkers at local adventure playgrounds, supporting a welcoming and inclusive environment.
You’ll get involved in a range of cycling activities, including:
- Showing young people how to look after their bikes
- Encouraging children to try cycling skills and group rides
- Helping young people explore green spaces and their local area by bike
- Joining in with games and creative activities
No two sessions are the same, but each session is a great way to make a real difference in your community while having fun alongside young people.
About the Youth Project
Our Youth Project engages young people through imaginative and inspiring cycle-related activity sessions.
Sessions run after school and during school holidays at three adventure playgrounds. We’re currently looking for support at Southmead Adventure Playground (the Ranch) and Lockleaze Adventure Playground (the Vench).
About you
We’re looking for volunteers who:
- Are warm, friendly and enjoy working with children and young people (aged 11 – 16).
- Communicate clearly and patiently with young people, parents and playground staff
- Have an interest in cycling and/or a willingness to learn basic bike repair skills
- Are able to commit to a regular weekly session (2–3 hours per week during term time)
A valid enhanced DBS check is required (or willingness to apply).
About Life Cycle
Life Cycle is a charity that works with people of all ages, abilities, and backgrounds at every stage of their cycling journey, from learning to ride, to building a career in the cycle industry. Our Youth Project is part of our work to support inclusion and community well-being through cycling.
We’re a charity that transforms lives and the environment through cycling



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Independent Lives is looking for a committed and experienced leader to join us as Chair of the Board of Trustees. We are a user‑led charity supporting disabled people and carers, and our Board plays a central role in shaping our strategic direction.
We aim for at least 75% of our Board to be disabled people or family carers, ensuring lived experience is at the heart of every decision we make. We welcome applicants who share our values and can bring strong governance, leadership, and insight to this important role.
Our Board members are based across the UK and can join meetings remotely. If you’re passionate about inclusion, equality, and creating real change, we’d be delighted to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.
There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people.
However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes.
We believe that all young people are gifted and talented, regardless of their background.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!
If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:
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Have a passion for helping children and young people
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Provide online one-to-one tutoring support for 1 hour week
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Build pupil confidence in French.
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Have strong subject knowledge (confident enough to tutor up to GCSE)
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Work collaboratively with other tutors and mentors
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Have a minimum of an undergraduate degree or be working towards this
Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:
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A flexible schedule - you can choose online tutoring hours to suit your schedule
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The chance to grow your contacts and meet like-minded volunteers
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The chance to make a real difference in the life of a young person.
Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.
We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're keen to hear from you if you'd like to share your experiences as a blind and partially sighted person and help build a world which understands the impact of living with sight loss.
In this role, you will be:
• Delivering talks to groups of sighted people about your lived experience of sight loss to challenge their perceptions and behaviours. Audiences will vary but may include local businesses, community, faith and voluntary groups.
• Making links with your own existing groups and networks in your local community that may want to be involved in reducing barriers to blind and partially sighted people.
• Building relationships with people or local businesses you know.
• Taking part in and sharing information about specific campaigns and initiatives to help remove barriers to blind and partially sighted people.
• Delivering talks on behalf of RNIB’s Social Action Team.
What you'll gain from the role:
• A chance to make a difference to the lives of blind and partially sighted people with a sense of achievement.
• A chance to be part of a team of like-minded people.
• To make an impact by speaking to groups of people.
• An opportunity to develop your role into delivering talks independently as your confidence and skills grow.
• An opportunity to improve public understanding, helping change perceptions and behaviours, building a world which understands sight loss.
• An opportunity to explore different volunteer roles within our organisation and have access to internal employment opportunities.
In return for donating your time we will provide:
• Induction to the role and organisation.
• Training in public speaking and telling your story.
• A supportive volunteer manager.
• Regular catch-ups.
• Expenses.
• An opportunity to connect with other volunteers.
Are you looking for a fresh challenge that makes a positive difference to the lives of Young People throughout the UK?
At Childline we are actively recruiting new Volunteers.
What will I be doing?
- Your shift will consist of 3hrs30mns counselling, sandwiched between a 15mns brief before your shift and a 30mns debrief post shift. This is to ensure that you can start and finish your shift with any support you require from your Practitioners.
- On shift you will take contacts from Young People who rely on the service that Childline offers. Childline is not there to solve problems, we are a listening service for Young People and in each contact your role is to engage the Young Person, explore their situation and to support them in deciding their next steps.
- The contacts you would take from Young People can come in 3 ways. Traditional phone call contacts, live chats via instant response typed messaging or less commonly via 'PIBS' which are essentially emails sent by Young People in the knowledge the response will not be 'live' and instant.
What impact will this have?
- Childline is a unique service, valued greatly by the Young People who contact us.
- It provides a safe place for Young People to talk confidentially to our Volunteer Counsellors, an option that many of them do not have elsewhere.
- Young People rely on us being there for them 24/7. In an average month, Childline London takes approx. 1,500 live chats, 900 voice calls and 300 PIBs.
- However, the demand for the service often outstrips the supply as Young People who desperately need our service cannot always get through.
- That is why we are actively recruiting new Volunteers to be able to meet the need of all Young People who are in distress and need the support that Childline provides.
Training
- Childline offers a full 12 week online training programme to new Volunteers. This consists of one 4 hour session per week.
- During the training, you will meet other Volunteers in your cohort and have access to your 2 dedicated Childline Trainers.
- As part of the training, you will also go in person to the London Base for observation and mentored shifts which give you a face to face insight into how the Counselling Room works.
- You will also have access to a dedicated Volunteer Engagement Lead to give you a London Base tour (optional) and generally be on hand to answer any questions or queries you may have - big or small, if they matter to you they matter because you are giving your time to volunteer and Childline wants to offer you every level of support.
- Once you pass through training and become a qualified Childline Volunteer Counsellor, the development opportunities do not stop there. You will have access to a multitude of mandatory and optional training courses that are accredited and 100% free to all Volunteers.
Childline provides a safe place for Young People to talk confidentially to Volunteer Counsellors, an option that many of them do not have elsewhere.
The client requests no contact from agencies or media sales.
