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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About DPAN
DPAN is a Community Interest Company working to close the implementation gap — helping disabled people know their rights and belong to their movement, and helping organisations turn inclusion commitments into practice. We're a small, disabled-led organisation in the early stages of building our public voice.
The role
We're looking for a volunteer to help grow and manage DPAN's social media presence, with a focus on:
What you'll be doing
Time commitment: 4–5 hours/week, flexible
What this role offers
Who we're looking for
Great fit if you're:
Applications close Friday 9 October 2026.
Please provide:
-a short note on why you're interested
-plus a couple of examples of social content you've made or managed (a personal account, a past role, coursework — informal is fine, we just want to see your eye for it).
A CV isn't required, but feel free to include one if you have it.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Care4Calais
Care4Calais is a volunteer-powered charity supporting refugees in northern France and the UK. We work alongside people seeking safety to provide daily essentials, fill the gaps state support leaves, and open up access to justice. We also press the public and policymakers to act. Our vision is an inclusive society where people seeking safety have a safe home and a bright future free from inequality.
In northern France we operate year-round from Calais, providing warm clothing, shelter, services and assistance to people living in dangerous conditions. In the UK, our Field Operations teams distribute clothes and essentials, run language lessons, sports and music workshops, and connect people to medical, educational and specialist services; our Legal Access teams secure legal representation and make sure people are informed and empowered throughout their asylum claim.
Our work is informed by an Advisory Board of people with lived experience of seeking safety, who provide strategic input and feedback.
About the role
We're appointing more Trustees with lived experience of seeking asylum. You'll join as we begin a strategic review that will shape our priorities for the coming years - so your insight will help decide where a charity working on the front line of the hostile environment puts its energy next, and make sure those decisions reflect the realities and aspirations of the people we exist to serve.
As a member of the Board, you’ll be working to set Care4Calais' strategic direction, hold us to our governing documents and legal duties, and support and challenge the leadership team so the charity can grow and thrive.
You don't need previous governance experience. We will support you and give you what you need to do the role well.
What Trustees do
Purpose and compliance
Ensure Care4Calais complies with its governing document, charity law and other applicable regulation
Ensure we pursue our charitable objects, and that all activities and resources advance that purpose
Contribute to regular reviews of our own governance
Strategy and direction
Shape and review strategy, and advise on our purpose, vision, goals and activities
Review what we're achieving and how effective our activities are
Stay alert to changes in our operating environment and ensure our purpose and activities remain relevant
Risk, finance and oversight
Ensure key and emerging risks are identified, monitored and mitigated
Oversee financial plans and budgets, monitor progress, and review and approve financial statements
Ensure robust processes for handling money and accurate record keeping
Ensure income generation is on target, lawful, and doesn't expose us to undue risk
Ensure the effective and efficient administration of the organisation
Judgement and stewardship
Use your own judgement to make decisions that are honest, lawful and in Care4Calais' best interests
Avoid conflicts of interest or loyalty where you can; declare and record those you can't
Support and challenge the leadership team in exercising their delegated authority
Promote our aims and reputation through your skills, knowledge and contacts
Attend Board meetings prepared to contribute
Who we're looking for
Lived experience of seeking asylum
Willingness to understand and accept a trustee's legal duties, responsibilities and liabilities, and to act in the charity's best interests
Strong commitment to our cause, values and strategic objectives
A strategic, critical thinker who is comfortable asking questions, challenging assumptions and sharing views with respect and confidence
Ability to work as part of a team, understanding that trusteeship is collective
The time to do the role well - attending meetings and taking an active part in discussion
Support you'll get: structured onboarding, a buddy from the Board, and external mentoring through the Experts by Experience Employment Network.
Terms of service
The role is voluntary, with reasonable expenses reimbursed. Trustees are appointed for a 3 year term which is renewable. We expect trustees to attend all scheduled Board meetings, with reasonable allowances for extenuating circumstances.
As a small charity, there will be times we need you beyond Board meetings — scrutinising papers, advising on new initiatives, or lending expertise on a particular issue. Trustees are encouraged to visit our operations in the UK and northern France.
All appointments are subject to the standard requirement that candidates are not disqualified from acting as a charity trustee under the Charities Act; you'll be asked for the relevant declarations.
How to apply
Send a CV and a letter of interest (1–2 pages) setting out why you want the role and how you meet the person specification.
Skills and insight come from a wide range of life experiences, not only paid work - tell us about any experiences, learnings or perspectives you think would help you thrive here.
You will never be asked to describe your lived experience at any stage of this process unless you choose to.
Want an informal chat first? Contact Wilf Sullivan, Chair of the Board wilf [@] care4calais .org
Shortlisted candidates will be interviewed online after the closing date.
We can help with digital access or a quiet space for interviews. Tell us about any reasonable adjustments you need and we'll arrange them.
Equality and safeguarding
Care4Calais is an equal opportunities employer and an anti-racist organisation. We actively encourage applications from Black, Asian and Minority Ethnic communities, people from refugee and migrant backgrounds, LGBTQ+ individuals, disabled candidates, and those with lived experience of the immigration system.
We are a proud member of the Experts by Experience Employment Network (EBE), which works towards a charitable sector led by people with lived experience of the asylum system. We've moved away from one-size-fits-all recruitment to make our process fair, supportive and accessible. Applicants are welcome to use the guidance at ebeemployment .com and to contact the EBE support team for help with your application and, where available, one-to-one interview preparation.
We are committed to safeguarding. Our selection process includes rigorous background checks and assessments to ensure post holders demonstrate attitudes and values aligned with a culture that promotes safeguarding.
Volunteer-run charity supporting refugees in the UK, and France. We believe everyone deserves a safe home.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Read Easy provides free, confidential, one to one reading coaching for adults who struggle with reading, through a network of volunteer groups.
Reading Coaches are paired with Readers and meet twice a week to guide them through Read Easy's phonics based Turning Pages programme.
Role of a Reading Coach:
● Developing the literacy skills of an adult Reader who has difficulty with reading
● Meeting with your Reader for two separate half hour sessions each week face to face in an approved venue or remotely on a video call or a combination of both
● Providing non-judgemental literacy support to your Reader
● Utilising your empathy and understanding to support your Reader
● Delivering the phonics based Turning Pages programme with guidance for coaches on every page and using other approved resources
● Keeping records of your meetings
● Liaising with your allocated Coordinator and Literacy Specialist
● Attending Coach meetings approximately every two months
● Working within Read Easy policies and procedures
Skills needed:
● Confident reading skills
● Clear communicator
● Ability to demonstrate empathy and understanding whilst maintaining boundaries
● Ability to talk and listen to the person you coach in a patient, positive, encouraging and purposeful way
● A non-judgemental attitude and a positive respect for others, regardless of abilities, ethnicity, gender, religion, sexual orientation or age
● Ability to focus on your Reader and their needs
● Ability to work alone, seeking support when necessary
● Reliability, consistency and an ability to handle disappointment
● A commitment to maintain confidentiality and volunteer within Read Easy’s guidelines and policies
● Willingness to commit to the required training
● Ability to utilise Zoom meeting platform to attend remote coach training
● Ability and confidence to use a computer to access documents online, or the willingness to learn to do so
You will need to make a regular commitment to meet your Reader twice a week for a half hour session.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead Volunteer
Mind Retail
About the role
Without the help and support we receive from our Lead Volunteers and volunteer teams we wouldn’t be successful at what we do. Our Lead Volunteers play a key role by supporting the shop management team with the day to day running and management of our shops - helping us to raise crucial funds from the sale of pre-loved, donated stock to fund Mind's vital mental health support services.
Our shops are vibrant hubs in local communities across England and Wales. In our Lead Volunteer role, you’ll play a key part in building this community, helping to create a culture where every person is valued and supported - and where people have fun!
You can gain a wide variety of knowledge, skills and experience by becoming one of our valued Lead Volunteers, including:
· Experience working as part of, and leading, a diverse team
· Shop management, retail management and key holder experience
· Opportunities to improve your management, leadership and interpersonal skills
· Stock organisation, processing, pricing and merchandising skills
· Cash handling skills, including management cash functions
· Understanding of sales information, including takings
· Commercial knowledge and skills
· Understanding of policies and procedures
· Administrative skills
· IT skills
· Additional learning and development opportunities, including your own eLearning account with access to personal and professional development courses
Our Lead Volunteer roles are also flexible, so they're perfect for fitting in around your commitments. We value any time that you can give us, so whether it’s a few hours a week or a few days – we’d love to hear from you!
We need great people like you to help us in the fight for mental health. Will you join us?
Click on the role profile to find out more about our Lead Volunteer role and read on to hear some stories from our existing Lead Volunteers!
About You
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating a net income of around £21 million per year. We have ambitious plans to grow over the next few years and we're going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working or volunteering with us to share this commitment. This role may involve the supervision of young volunteers who are under 18. Because of this, the minimum age for this role is 18 and under our Safer Recruitment Policy, you’ll also be required to agree to an enhanced DBS check.
Our Commitment
We embrace the different perspectives that each of us bring. We want our staff and volunteers to be authentic and bring their whole selves to work. We want Mind to be a workplace that truly reflects the diverse backgrounds and experiences of the people we support. Where everyone is appreciated – regardless of race, gender, age, religion, identity and experience.
Hear from some of our existing Lead Volunteers…
Stuart, Lead Volunteer at our North Shields Mind Shop
Why did you want to become a Lead Volunteer?
I chose to volunteer at Mind, specifically because of the cause – I support the charity in what they want to achieve. Mind also supported me through the lockdown period during the pandemic, which I found very isolating.
I’ve volunteered for Mind for 20 years - I started volunteering for Mind in 2005. At the time, I had a full-time job, but I wanted to try volunteering. I’ve volunteered in a number of Mind shops, including Wallsend, Whitley Bay, Gateshead (which was where I became a Lead Volunteer) and finally, North Shields.
I wanted to become a Lead Volunteer to gain more experience, which I can then pass onto others. I now undertake key holder duties in my current shop. It was a little scary to begin with, but there was plenty of support from the wider region and I feel really proud to now be doing the role.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
I’ve developed my technology skills – I’ve learnt how to use the till, how to use the computer including emails and Microsoft Teams, how to complete eLearning and the new Gift Aid hub. I struggled a bit before with technology, so it’s really helped me to be exposed to it more. I’ve also developed cash handling skills and how to deal with external contractors. My confidence has really grown and I’m also now able to cover local stores too!
What do you enjoy most about being a Lead Volunteer?
I really enjoy giving amazing customer service and working with the team of staff and volunteers – we have lots of fun whilst we work! The shop has a great atmosphere. My Shop Manager has said she couldn’t do without me! I would really recommend for anyone to come and volunteer with Mind – it’s a great way to meet new people.
Lead Volunteer at our Turnham Green Mind Shop
Why did you want to become a Lead Volunteer?
I wanted to become a Lead Volunteer because I wanted to take on more responsibilities and keep myself as productive as possible. By taking on more responsibilities, I’m able to support the wider team with certain activities within the shop. It’s also helped me become less focused on my myself and my own problems. I suffer from low self-esteem and felt that by becoming a Lead Volunteer, it would help strengthen my self-worth.
What knowledge and skills have you gained or developed whilst being in the Lead Volunteer role?
As I have never worked in retail, becoming a Lead Volunteer has given me more insight into how the retail industry and how Mind Retail operates day-to-day. I have become more patient and not as isolated as before. My communication skills have improved too.
What do you enjoy most about being a Lead Volunteer?
Certain customers are confiding in me about their mental health. I find it great to be able to assist and provide some support. We all just need an ear to listen…
It’s also great to be able to make decisions too. The team I work with at the shop are very supportive and understanding – they look after me and I feel like a belong to a small family. The team really understand that our shops are not just shops! They’re a place where everyone, including those with mental health problems, can feel safe and listened to.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help shape the future of Katherine Low Settlement?
We're looking for a new Treasurer Trustee to join our Board.
This is a fantastic opportunity for someone with financial experience to use their skills to support one of Battersea's longest-established charities.
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation. We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people every year.
About the Role
KLS is looking for a Treasurer Trustee to bring financial insight, sound judgement and strategic challenge to our Board. This is a rewarding opportunity to help a community-focused charity stay financially strong, well governed and able to make a lasting difference for people in Battersea and Wandsworth.
What You’ll Do
• Guide Board-level understanding of KLS’s finances, risks and long-term sustainability.
• Chair the Finance Committee and help turn financial information into clear, confident decisions.
• Provide Board level scrutiny of budgets, management accounts, reserves, cash flow, controls and annual accounts, including reviewing income and expenditure, monitoring restricted and unrestricted funds, and supporting year-end reporting.
• Provide constructive challenge on funding, strategy, financial planning and major commitments, including grant budgets, funder reporting, reserves planning and financial sustainability.
• Champion transparent, ethical financial stewardship that supports safe, effective services.
• Contribute to wider discussions on strategy, governance, safeguarding and organisational sustainability, in a more general trustee capacity.
Who We’re Looking For
• Financial confidence, curiosity and clarity, with the ability to read the numbers and ask thoughtful questions.
• Ability to help others engage with finance in a practical, accessible way.
• Experience in finance, accountancy, audit, risk, grant management, charity finance, trusteeship or the voluntary and community sector.
• Understanding of charity finance, including monitoring restricted funds, reviewing management accounts, supporting reserves policy, preparing for audit or independent examination, and helping trustees understand financial risks.
• A professional accountancy qualification is welcome but not essential if you have broader financial leadership or governance experience.
• Previous trustee experience is desirable but not essential.
Equality, Diversity and Accessibility
We welcome applications from people from all backgrounds, especially those with lived experience, community connections or insight into the communities KLS serves. We are committed to an accessible recruitment process and will make reasonable adjustments where needed.
Appointment Requirements
Appointment is subject to eligibility to act as a charity trustee and, where applicable, as a company director, a satisfactory DBS check and any relevant identity verification requirements.
How to Apply
If you are interested in using your financial skills to support local impact, we would love to hear from you. Please send a CV and short supporting statement outlining your interest in KLS, your relevant financial or governance experience, and what you would bring to the Board to Sarah Gibb, KLS CEO.
Closing date: Wednesday 30th September 2026
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
3T has a fantastic track record with our graduates going on to work with the likes of Beyoncé, Coldplay, Sam Smith, The Jacksons and Tate McRae. We have a strong reputation and support base within the music industry with partners keen to donate time, money and expertise.
We are now a registered charity but our team is lacking experience in the formalities of this structure. We are a small but enthusiastic organisation and there is an opportunity here to expand our impact even further with your support.
We are seeking two trustees, including a chair. We already have a lot of music industry experience so it is our priority to fill these positions with people who have confidence on the boards of UK charities. A passion for diversity or adult education is a bonus. Knowledge of the music industry is not required.
All trustee meetings take place remotely so we are accepting applications from any location.
Please make contact if you're interested with brief details of your background and board experience. The application process will involve an informal video call with our existing trustees and operations manager.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
We are looking for a volunteer, preferably with corporate fundraising experience to research the corporate giving landscape and the interests of potential doners. As a Corporate Fundraising Volunteer for unpaid carers, you will play a key part in helping Carers Trust Hillingdon & Ealing secure funding that enables us to continue and expand our vital services for unpaid carers across the borough.
Your support will directly contribute to improving the quality of life for carers by enabling new services, resources, and opportunities. This role is ideal for someone with good communication and organisational skills who enjoys building connections and making a tangible difference in the community.
Key Roles and Responsibilities
• Identify potential corporate doners and partners whose corporate social responsibility (CSR) goals align with our mission and values.
• Approach local and national businesses over the telephone to inform them of the work of Carers Trust Hillingdon & Ealing
• Keep accurate records of all approaches and outcomes.
• Attend and help organise fundraising events that support our mission.
• To carry out the above tasks in accordance with the policies of Carers Trust Hillingdon & Ealing, including our Equal Opportunities, Safeguarding, Confidentiality and Health & Safety.
Preferred Skills and Qualities
• Good understanding of corporate fundraising, including challenges and opportunities.
• Excellent written and verbal communication skills.
• Organised, reliable and able to manage time effectively.
• Comfortable working both independently and as part of a team.
• Able to understand and work within resource and role boundaries.
• Passionate about achieving a high-quality service for unpaid carers in Hillingdon.
• A commitment to equality, diversity and inclusion.
What You Will Gain
• Purpose and fulfilment: Contribute directly to sustaining and growing services that support unpaid carers.
• Professional experience: Gain valuable insight into charity fundraising, marketing, and community partnerships.
• Skill development: Strengthen your communication, writing, and organisational
skills.
• Confidence building: Engage with corporate funders and local businesses.
• Training and support: Receive full induction and ongoing training and guidance from experienced staff.
• Recognition: Be part of a supportive team, attend volunteer celebrations, and receive references or certificates for your contribution.
Additional Notes / Special Requirement
• Flexible working hours and days.
• An enhanced DBS check and references will be required before commencing the role.
• Travel expenses reimbursed in line with Carers Trust Hillingdon & Ealing’s volunteer policy where appropriate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of 30+ volunteers, based mainly in the UK and Uganda, but spanning over 10 countries.
We are looking to expand and diversify our team of volunteers – seeking candidates with knowledge and skills in various fields, and a deep passion for our cause.
Fundraising Manager (volunteer) - Role and Responsibilities
Business Functions
Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability
Our Mission: We will achieve this by working with partners and local communities to develop the required WASH skills, knowledge and practical interventions
Objectives:
KEY ACHIEVEMENTS:
·32,866 people with improved access to safe water
·11,044 people with improved sanitation
·11,755 people with improved WASH knowledge and skills
·3,877 people with improved menstrual hygiene knowledge
·British High Commission award winner
VALUES:
At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.
Why volunteer for EAU?
By volunteering for EAU you will directly contribute to making tangible and positive changes to people’s lives in Uganda. Your efforts will help us to grow and empower our team of international volunteers, enabling us to reach more communities and transform more lives. You will also get to meet & collaborate with a great team of volunteers from all over the world. If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for.
*Please note that all members of Equal Aqua work remotely and on a voluntary basis. We ask that volunteers contribute on average 1 day per week and commit to the role for 12 months as a minimum.
Interviews will take place via MS Teams where you will meet an informal panel of volunteers.
Data Protection and Privacy:
As a non-profit organization, we are committed to safeguarding the privacy and security of all applicants' personal information. We process your personal data in line with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.
Any information you share with us during the recruitment process will be used solely for assessing your suitability for the position and will be handled confidentially. Your data will be stored securely, accessed only by authorized staff, and retained only for as long as necessary for recruitment purposes.
You have the right to access, correct, or request the deletion of your personal data at any time. By applying, you consent to the processing of your information in accordance with these principles.
DEI statement:
EAU is committed to offering equal opportunities and treatment to all its volunteers. We see diversity as a strength and anyone seeking volunteering at Equal Aqua is considered based on merit, qualifications, competence, and talent. We don’t regard colour, religion, ethnicity, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status.
We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements.
‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).
To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability.
The client requests no contact from agencies or media sales.
Bring your voice and experience to a Board where it can shape real change. Join a national children’s health and wellbeing charity, challenge our thinking, influence our future and help us make stronger decisions for the children, young people and families at the heart of everything we do.
Compass exists for children, young people and families who need someone in their corner. For 40 years, we have delivered health and wellbeing services that give people access to the right support, at the right time and in ways that reflect their needs and communities.
We are looking for a voluntary Non Executive Director and Trustee to join our Board and help shape what comes next. This is an opportunity to use your knowledge, experience and perspective somewhere they can influence real decisions and help Compass remain ambitious, accountable and focused on the people our services exist for.
As a member of the Board, you will provide independent oversight, constructive challenge and fresh thinking. You will work alongside fellow Trustees and our senior leaders to help shape strategy, review organisational performance and ensure decisions are thoughtful, evidence informed and consistent with our charitable purpose and values.
Your role will reach across the organisation. You will contribute to discussions about service quality, safeguarding, workforce, finance, risk, performance and long term sustainability. You will ask the questions that help us think differently, test assumptions and understand the likely impact of our decisions. You will also share responsibility for ensuring Compass is well governed, uses its resources responsibly and meets its legal and regulatory duties as a charity.
This role is about more than attending Board meetings. You will have opportunities to deepen your understanding of Compass, connect with the people who deliver our services and see how Board decisions translate into practice. You will act as an ambassador for our work and help us build trust with the communities, partners and organisations around us. You will also contribute to at least one Board advisory group, bringing closer attention to an area where your knowledge, experience or curiosity can add value.
We want our Board to benefit from a range of voices and experiences. We welcome applications from people of all cultures, ethnicities, backgrounds and walks of life, including those underrepresented at Board level. This is not about asking anyone to speak for an entire community. It is about building a stronger, more representative Board that makes better decisions, challenges established thinking and understands the people it serves.
Previous experience as a Trustee or Non Executive Director would be valuable, but it is not essential. We are interested in what you can bring, whether that comes from your professional career, your community, your lived experience or a combination of these. You will need the confidence to contribute your views, the openness to listen to others and the integrity to put the interests of Compass and the people we support first.
You will be joining a Board where your contribution will be heard and valued. If you are curious about how your experience could help shape a national children’s health and wellbeing charity, we would encourage you to take a closer look.
This is a voluntary appointment. Expenses directly connected with carrying out the role, such as travel, will be reimbursed.
A charity providing health and wellbeing services, helping people unleash their unique potential and live healthier, safer and more fulfilling lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are:
WECare Worldwide is a UK and Sri Lankan registered charity set up by veterinary surgeon Janey Lowes. Our mission is to provide international standard veterinary care for less fortunate dogs around the world, starting in Sri Lanka. The WECare Team is made up of passionate, dedicated and brilliant individuals who work extremely hard to achieve the aim of dramatically improving the outlook for street dogs worldwide. With 75% of the globe’s dog population going without access to healthcare. We want to plug that gap and provide them with a whole lot of love while we do it!
Primary purpose of the role:
The Trustee (Treasurer) role forms part of our dedicated and passionate Board of Trustees. This voluntary position plays a vital role in ensuring the charity remains financially sustainable, well-governed and able to maximise its impact for dogs in need. As Treasurer, you will work closely with the Chair, fellow Trustees and senior management to oversee the charity’s financial affairs, ensuring appropriate financial management, reporting and compliance with Charity Commission requirements.
The Treasurer is not expected to undertake the day-to-day bookkeeping but will provide strategic financial oversight and support as required.
Key responsibilities:
1. Provide strategic oversight of the charity’s financial affairs.
2. Monitor the charity’s financial performance and long-term sustainability.
3. Review management accounts, budgets and financial forecasts.
4. Help ensure appropriate financial controls, policies and risk management processes are in place.
5. Present financial information to the Board in a clear and accessible manner when required.
6. Support the preparation and approval of the annual accounts and liaise with the charity’s independent examiner or auditors as required.
7. Use expertise to support and guide the charity’s Finance Team, as required.
8. Ensure the charity complies with all relevant financial, legal and regulatory requirements.
9. Advise the Board on financial implications of strategic decisions and major projects.
10. Work collaboratively with fellow Trustees to support effective governance.
11. Act as an ambassador for WECare Worldwide and promote the charity’s mission and values.
Key Attributes:
Essential:
Desirable:
Time Commitment:
At WECare, we understand that being a Trustee is a voluntary role and we are conscious of, and grateful for, the valuable time our Trustees give. We are an active Board, and anticipate a realistic time commitment of around 4 to 8 hours per month.
In exchange for your time and commitment, you’ll have the opportunity to make a meaningful difference to the lives of thousands of street dogs, the chance to use your professional expertise to support an ambitious international charity, experience contributing at Board level within an energetic, dynamic and growing charity and working alongside a passionate and committed team dedicated to improving animal welfare.
Remuneration:
WECare is a vet and nurse run charity providing high standard veterinary care to the millions of roaming dogs in Sri Lanka in need of vet care.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
Short Term befriending role
What will you be doing?
Visit an older person in their own home on a regular basis for up to 6 months.
Provide Telephone support for up to 6 months.
Provide a client centred approach.
Provide company to alleviate isolation.
Assist clients to learn about other activities that can alleviate isolation.
Alert Age UK North Cumbria Line Managers of any issues and problems the Client may need assistance with.
Participating in catch-ups and support sessions as required.
Carrying out tasks according to our Policies and Procedures (particularly Confidentiality, Equal Opportunities, Health and Safety, and Safeguarding)
Working as part of a team and with other Age UK North Cumbria staff and volunteers
How would you be supported in this role?
Training will be provided for this role as necessary and may include:
Induction
Health and Safety Awareness
Safeguarding vulnerable adults and Dementia awareness e-learning
Basic First Aid
Lone working policy
Position Description
This is an exciting time to join the Heart of the City trustee board. You will join a small but ambitious Charity with strong foundations and networks across the public and private sector. This is an opportunity to shape the next chapter for the Heart of the City, with a strong focus on developing a robust, sustainable three-year Strategy. The Strategy will be supported by work to further diversify funding streams, that provide greater financial resilience without compromising our mission to support SMEs to become responsible businesses and play a full role in responding to the Climate Emergency.
The incoming Chair will support the team to develop a three-year Strategy to support the growth of the Charity.
The plan will explore:
Unlike most small charities, Heart of the City has an extensive network and governance structures with prestigious organisations. The Chair will help manage key relationships with the Bank of England and Corporation of London, as well as key Council Members. The Chair will be instrumental in managing an effective and focussed set of Trustees to help shape, scrutinise and deliver the Charity’s mission.
By the end of the three-year period as Chair, you will have supported the development and implementation of a Strategy, which meets the vision of the Charity, helped develop a sustainable and resilient funding model, ensured that the Charity is making an impact and reporting on its achievements and maintains effective relationships with key strategic partners.
Typically, the Chair will:
The Chair will contribute to ad-hoc requests including:
About you
We do not expect one person to fulfil all specifications but would welcome applications from individuals who are able to demonstrate most of the following:
Experience & Knowledge
Skills & Attributes
Commitment
Commitment to Heart of the City’s mission, values and responsible business agenda. Willingness to devote the time and energy required to fulfil the role effectively.
Closing application date
Midnight on 27 September 2026
Interviews
Trustees aim to meet with the candidates in the week commencing 12 October 2026.
The client requests no contact from agencies or media sales.