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Job Title: Member and Supporter Acquisition Lead (Maternity Cover)
Team: Supporter Engagement & Experience
Contract: Fixed-term 6 months
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
Interview Date: 6 August 2026
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.
This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.
Key responsibilities
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Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.
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Manage our welcome and reactivation programmes (email, mail and telephone).
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Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.
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Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.
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Lead key acquisition projects across the organisation, delivering to time and budget.
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Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.
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Work across teams to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.
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Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.
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Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.
Other
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Undertake such other duties as may be reasonably required of the post
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Engage and proactively develop excellent working relationships across the organisation
The person
Knowledge, Skills and Experience
Knowledge and Experience
Essential:
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Proven experience in working with external stakeholders/suppliers and managing performance
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Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.
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Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
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Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.
Desirable:
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A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.
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Experience of working with telemarketing agencies.
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Experience of Private site or using dialogue approaches to recruitment.
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Experience in developing multi-channel supporter journeys for new supporters/members.
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Experience in using Salesforce or other CRMs
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Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud
Skills
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Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
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A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.
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A team player, able to develop collaborative, strong and effective working relationships.
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Able to analyse and solve complex problems and manage processes and data flows with other teams.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marketing Officer (part time) - Royal Statistical Society
Salary: £34,000 per annum pro rata, £20,400 actual salary
Contract: Permanent, part-time, 0.6 FTE
Hours: 21 hours per week (with flexibility as to how these are worked subject to business need and prior agreement)
Location: Hybrid, with regular attendance at our central London office (40%)
Reports to: Director of Commercial
Application deadline: Thursday 6 August 2026, inclusive
Interviews: Week commencing 10 August 2026.
Overview
The Royal Statistical Society is looking for an outstanding, proactive and organised Marketing Officer to help plan, coordinate and deliver marketing campaigns across our diverse commercial and engagement activities.
Founded in 1834, the RSS is one of the world’s leading organisations advocating for the importance of statistics and data. We are a charity, a professional body for statisticians and data scientists, and a membership organisation with thousands of members across the UK and internationally.
This is a new role and an exciting opportunity to bring additional marketing capacity and expertise into the Society. You will drive and support campaigns that increase awareness, engagement, bookings, enquiries and income across diverse areas such as membership, training, events, the annual conference, advertising, sponsorship, partnerships and venue hire.
About the role
This is a hands-on marketing role with plenty of variety. Working closely with colleagues across the RSS, you will plan and coordinate multi-channel campaigns across email, web, social media, digital advertising, partner channels and other routes.
You will help turn plans into practical campaign action, making sure marketing is well-organised, audience-focused, delivered on time and measured for effectiveness. You will work closely with our Digital and Content team to coordinate website updates, content, newsletters and campaign assets.
What you’ll be doing
Day-to-day you will:
- promote RSS products, services and business areas including membership, training, events, conference, sponsorship and venue hire;
- plan, coordinate and deliver integrated and effective marketing campaigns across these RSS activities, working closely with key colleagues;
- draft and edit clear, audience-focused marketing copy for social media, emails, adverts, landing pages and promotional materials;
- create, schedule and monitor marketing emails and social media activity, including segmentation, testing and reporting;
- use CRM, campaign and marketing data to support targeting, customer journeys and evaluation;
- monitor campaign performance, including reach, engagement, enquiries, bookings, leads and income;
- help improve campaign effectiveness, audience targeting and ways of working;
- coordinate suppliers, agencies or freelancers where required.
What we’re looking for
We are looking for someone with fantastic marketing skills and practical experience who is proactive, collaborative and confident managing multiple priorities.
You will need:
- experience of working to and achieving ambitious targets, including income generation and customer engagement targets;
- experience coordinating and delivering multiple marketing campaigns simultaneously;
- experience of email marketing, digital marketing and campaign administration;
- experience using CRM systems, customer data or marketing lists;
- experience monitoring and reporting on marketing performance;
- strong writing skills and the ability to produce clear, audience-focused copy;
- excellent organisational and project coordination skills;
- good attention to detail;
- an understanding of digital marketing channels and customer journeys;
- the ability to work with colleagues across different teams;
- a positive, proactive and customer-focused approach.
It would also be helpful, but not essential if you have
- experience in a charity, membership body, professional body or similar organisation;
- experience marketing training, events, conferences, membership or professional services
Why join the RSS?
This is a great opportunity to make a visible contribution in an internationally respected charity and professional body with an important public purpose. The RSS is a highly colleague-centred organisation with a great range of benefits. We offer:
- hybrid working, with regular (40%) attendance at our central London office;
- flexibility in how hours are arranged, subject to business needs and prior agreement;
- pension scheme after three months, with employee contributions of up to 5% double matched by the RSS, up to a maximum employer contribution of 10%;
- 25 days’ annual leave, pro rata, plus bank holidays;
- additional office closure between Christmas and New Year;
- training budget;
- season ticket loan;
- cycle to work scheme;
- employee assistance programme.
Occasional flexibility may be required, including some evening work, to support key campaigns and major events such as the RSS annual conference.
How to apply
Please apply via Charity Job by submitting:
- your CV; and
- a supporting statement explaining how your skills and experience meet the role requirements.
Applications without a supporting statement will not be considered.
The deadline for applications is Thursday 6 August 2026, inclusive.
Interviews are expected to take place during the week commencing 10 August 2026. We may contact and interview strong candidates before the closing date, so early applications are encouraged.
You’ll be responsible for developing and delivering our portfolio of mass participation and challenge events, ensuring excellent supporter experiences and sustainable income growth.
The role will lead on recruiting and supporting event participants across a mixed portfolio (including guaranteed places, third-party event and challenge providers, international challenge events and CCLG-owned events such as our Big Hike. You’ll also take a pro-active role in growing CCLG’s own events programme, identifying, testing and helping to scale new opportunities, while maintaining strong reporting, compliance and supporter care.
Events fundraising is a key area of growth for CCLG, and we’re looking for a passionate, focused and driven individual to support the team to make our ambitious growth plans a reality.
We’re looking for a confident communicator, with strong organisation skills, who’ll use their own initiative and ability to manage a varied workload. You’ll be self-driven, motivated by achieving targets and delivering the best possible supporter experience. The role involves project management and innovation, and you’ll be responsible for confidently driving projects forward, whilst confidently managing a range of internal and external stakeholders.
This role is offered on a hybrid basis, with an expectation of two days per week in our Leicester office.
Please note: previous applicants need not re-apply.
About CCLG: The Children & Young People's Cancer Association
CCLG is a charity dedicated to creating a brighter future for children and young people with cancer. Powered by expertise, we unite the children and young people’s cancer community, driving collective action and progress.
Research is the key to better treatments, improved care, and potential cures. We fund and lead world-class research, fuelling groundbreaking work led by brilliant minds. Collaboration is at the heart of our approach—bringing together the right people and organisations to drive progress and deliver real impact.
We provide trusted information and guidance for children and young people with cancer, their families, and everyone supporting them. Our expertise helps them navigate the challenges of cancer and its impact, offering reassurance and clarity when it’s needed most.
Through our professional membership, we bring together the brightest minds in children and young people’s cancer, creating a national network that drives progress. Together, we shape better treatment and care - developing guidelines, sharing knowledge, offering expert advice, leading pioneering research, and creating essential resources and education for professionals. Our collective expertise sets the standard, advocating for excellence at every level—local, national, and global.
Our work is only possible thanks to the generosity of fundraisers, donors, and supporters who share our mission. Every pound raised helps fund our research, provide trusted information for families, and brings together experts to improve treatment, care and outcomes.
The fundraising team at CCLG drives our mission forward by ensuring we have the financial resources to carry out our work, playing a vital role in ensuring we delivery on our strategy and commitments, and ultimately improving outcomes for children and young people with cancer.
Equality, Diversity & Inclusion
CCLG is committed to building a diverse and inclusive workforce that represents the communities we serve. We warmly welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process.
Benefits of Working at CCLG
- 24 days annual leave plus bank holidays, with 6 additional closure days per year (usually 2 at Easter, 4 at Christmas) (pro-rata for part-time staff)
- Enhanced maternity pay
- Enhanced sick pay
- Life insurance and employee assistance scheme
- Defined contribution pension scheme: 8% employer contribution / 5% employee contribution
- Hybrid working model
- Supportive and collaborative team culture
Application instructions
For your application, please upload a CV (which should include details of two referees, including your current/most recent employer - we will not contact references without your consent or prior to a provisional offer being made) along with a covering letter. Your covering letter should be bespoke to this job application, demonstrating how your experience makes you suitable for the role and showing how you meet the person specification.
We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.
We are CCLG, a charity dedicated to creating a brighter future for children and young people with cancer
The client requests no contact from agencies or media sales.
RLSS UK are currently recruiting for a Compliance Administrator (Audit). The ideal candidate will be detail‑driven, confident, and proactive, to help us maintain the highest standards across our Approved Training Centres and Providers, qualification delivery, and regulatory obligations. This is an exciting opportunity for someone who thrives on ensuring excellence and has a passion for doing things right.
In this role, you will:
- Conduct scheduled and ad‑hoc audits for our Approved Training Centres and Providers
- Ensure compliance with RLSS UK policies, qualification frameworks, and industry best practice
- Support the Line Manager with meeting regulatory obligations
- Provide clear, constructive feedback and support to Approved Training Centres and Providers to help them achieve and maintain compliance
- Contribute to continuous improvement of our quality assurance systems
We’re looking for someone who has:
- Experience conducting audits or quality assurance reviews
- Strong understanding of regulatory environments or working with regulators
- Excellent communication skills with the ability to guide and support Approved Training Centres and Providers
- A professional and supportive approach, ensuring all interactions align with high customer service standards
- A methodical and objective approach, with strong attention to detail
- Strong organisational skills with the ability to juggle multiple priorities and meet deadlines
ROLE OVERVIEW
As an Awarding Organisation, Regulated and Non-Regulated qualifications generate a significant percentage of the Society’s income, and therefore are vital to the charity’s future financial stability. Key to maintaining this important area of work is to ensure that the qualifications, Approved Training Centres (ATC), and Providers (ATP) remain compliant with the requirements of the Regulators (such as OFQUAL).
The post holder will take responsibility for carrying out key administrative processes and tasks to ensure RLSS UK and its ATC/P continue to operate to the highest standards.
CORE RESPONSIBILITIES
- Plan, organise, and conduct audits of ATC/P, ensuring compliance with regulatory frameworks and organisational standards.
- Review and verify documentation and processes, identifying non-compliance and recommending corrective actions.
- Prepare detailed audit reports, highlighting findings, risks, and improvement opportunities.
- Monitor implementation of corrective actions and follow-up audits to ensure sustained compliance.
- Collaborate with External Quality Assurance teams to schedule and manage audit activities, ensuring timely completion and consistency.
- Support investigations into malpractice and maladministration where audit findings indicate potential breaches, providing evidence and recommendations.
KEY TASKS AND RESPONSIBILITIES
Compliance
- Conduct desk-based audits of ATC/Ps, ensuring compliance with RLSS UK Qualifications, standards, policies, and regulatory frameworks.
- Review documentation such as assessment records, Internal Quality Assurance sampling, safeguarding policies, and conflict of interest declarations, to identify risks and promote best practice.
- Assist in maintaining Direct Claim Status for ATC/Ps, including supporting reviews and escalation protocols.
- Support ATC/P approval processes, ensuring documentation checks and onboarding align with RLSS UK processes.
- Compile and analyse audit data, providing summaries to inform continuous improvement.
- Ensure compliance in Reasonable Adjustments and Special Considerations, offering guidance under established procedures.
- Maintain auditable records of all audit activity, provider status, and compliance outcomes in line with GDPR and regulatory standards.
- Assist with audit scheduling, prioritising high-risk providers and aligning with quality assurance timelines.
- Contribute to the development of audit tools and templates, supporting continuous improvements.
- Provide evidence for complaints, malpractice, and maladministration cases, escalating to the line manager as required.
- Respond to compliance queries via all communication channels ensuring timely and accurate support.
General
- Demonstrate and uphold the society’s values and behavioural standards at all times.
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS UK’s compliance programme.
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers.
- All other duties reasonably associated with your role, as directed by the line manager.
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Previous experience in administration, customer service, and auditing processes.
- Good attention to detail and organisation skills
- Ability to multi-task and manage time effectively
- Be self-motivated and a self-starter
- Ability to effectively work in a team and individually
- Strong computer skills, including proficiency using Microsoft Office
IDEAL STRENGTHS FOR THE ROLE
- Efficiency
- Detail Orientation
- Resilience
- Common Sense
- Self Confidence
- Enthusiasm
- Relationship Building
YOUR APPLICATION
Please send your CV and a Cover Letter (no more than 300-words) outlining why you should be our next Compliance Administrator (Audit).
Closing Date – 5:00pm, Monday 3rd August 2026
Interview Date – Tuesday 11th and Wednesday 12th August 2026, at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an experienced Governance Manager to play a pivotal role at the heart of CILIP. Working closely with Trustees, Board and Committee Chairs, the Executive Team and the Presidential Team, you will help ensure that CILIP operates to the highest standards of governance, accountability and compliance.
This is an excellent opportunity for a governance professional who enjoys building strong relationships, improving processes and supporting effective decision-making.
ABOUT THE ROLE
Reporting to the Interim Finance Director, the Governance Manager will lead and coordinate governance, compliance and organisational processes across CILIP.
You will be responsible for supporting effective decision-making, ensuring compliance with legal and regulatory requirements, and providing expert governance support to the Board, Committees and Executive Team.
This role combines strategic oversight with hands-on delivery and is ideal for someone who enjoys driving good governance while ensuring operational excellence.
This is a fixed-term role for 9 months due to organisational planning requirements.
Key areas of delivery:
Governance and Board Support
Lead and continuously improve governance processes, support the effective operation of the Board and Committees, and provide advice on governance best practice.
Policy and Compliance
Oversee CILIP's policy governance framework, coordinate policy reviews and support compliance with statutory and regulatory requirements.
Executive and Organisational Coordination
Support the Executive Team through the coordination of key meetings, events, organisational planning and corporate administration.
Presidential Team Support
Coordinate the activities of the Presidential Team, ensuring effective planning, stakeholder communication and logistical support.
Continuous Improvement
Identify opportunities to strengthen governance systems, improve ways of working and promote accountability and transparency across the organisation.
ABOUT YOU
We're looking for an experienced governance professional who thrives in a collaborative environment and enjoys working with senior stakeholders to ensure organisations operate effectively and compliantly.
You will bring:
- Experience supporting governance within a charity, membership body or similar organisation.
- A strong understanding of charity governance, trustee responsibilities and regulatory requirements.
- Experience supporting Boards and Committees and managing governance processes.
- Excellent stakeholder management, communication and relationship-building skills.
- Strong organisational skills, with the ability to manage competing priorities and deliver to deadlines.
- High levels of accuracy, discretion and sound judgement when handling sensitive information.
- A proactive approach to improving processes and ways of working.
- Strong digital skills, including Microsoft 365.
You'll also be a professional, credible and resilient individual who can work independently while remaining highly collaborative, and who shares CILIP's commitment to equality, diversity, inclusion and public benefit.
Desirable: Experience of company secretariat responsibilities, statutory filings, governance or board portal systems, and relevant governance or compliance qualifications.
ABOUT CILIP
CILIP is the leading voice for the information, knowledge management and library profession. We are here for everyone who has a professional connection to information, knowledge, data and libraries, and share our belief in their power to change lives.
Our purpose is to unite, support and empower information professionals across all sectors.
To apply for this role, please send an up-to-date CV along with a letter of application (no more than two A4 pages) detailing your suitability for the role based on the role description and person specification by 11:30pm on 26th July 2026
Interview dates:
First interviews will be held on 31st July 2026 via Teams
Second interviews will be held on 5th August via Teams
CILIP is an equal opportunities employer. We are committed to building a diverse and inclusive workforce where everyone feels valued and supported. We actively encourage applications from people of all backgrounds, identities, and lived experiences.
If you require any adjustments or support at any stage of the application or recruitment process please contact us.
The client requests no contact from agencies or media sales.
Job Title: CRM Operations Analyst
Team: Digital Transformation & Technology (Supporter Engagement & Experience)
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £36,704 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
Context and purpose of role
At the Ramblers, our ability to connect with supporters, manage members, and empower volunteers depends on the smooth running of our CRM (Salesforce). The CRM Operations Analyst plays a vital role in making this possible.
By managing day-to-day CRM operations, handling imports, selections, and user support, you ensure that colleagues across the organisation can trust the data they use and work efficiently. Your contribution means communications are targeted and accurate, volunteer and supporter records are reliable, and teams can focus on their mission rather than system issues.
Your work ensures that colleagues can rely on accurate data and smooth processes, so supporters receive timely communications, members feel well served, and volunteers have the information they need to play their part.
Key Responsibilities
User Support & Administration
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Provide first-line technical support for Salesforce, resolving user issues related to access, new fields, layouts, and general functionality, escalating complex configuration or system-wide issues to the Senior Database Administrator where required.
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Provide second-line support for record-level data issues (e.g. duplicates, permissions, missing fields, or data discrepancies), escalating where necessary for complex data or automation errors.
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Provide guidance to staff on how best to use Salesforce for their day-to-day needs.
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Maintain and update user accounts, roles, and permissions.
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Deliver basic in-house training sessions and user guides to support adoption.
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Day-to-day responsibility for co-ordinating routine GDPR-related deletion requests.
Data Management & Imports
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Manage regular data imports
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Run reconciliations with Finance to ensure CRM records align with income systems.
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Support data quality initiatives, including deduplication and validation.
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Maintain GDPR consents, preferences, and data hygiene standards.
Reporting & Dashboards
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Build and update simple CRM reports and dashboards.
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Help staff use reports effectively, and create custom reports where needed
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Collaborate with the Analyst Engineer and Data Analyst to ensure consistency between CRM and business insights dashboards.
Configuration & Changes
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Make declarative (no-code) changes to Salesforce (e.g. page layouts, fields, validation rules, workflows).
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Support the Senior Salesforce DBA in testing and deploying small changes.
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Help enforce configuration standards and document processes.
Integrations & Pipelines (Support Role)
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Monitor automated data flows between Salesforce and other systems (e.g. Azure Data Factory pipelines, Mailchimp).
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Escalate complex pipeline or automation issues to the Senior Database Administrator or Analytics Engineer.
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Support basic configuration tasks to ensure reliable system-to-system connections.
The person
Skills & Experience
Essential
· Hands-on experience using Salesforce (ideally beyond “super-user” level, but full Admin certification not required).
· Familiarity with data imports and reconciliation processes.
· Ability to write and run SOQL or SQL queries at a basic level.
· Experience building reports and dashboards in Salesforce.
· Strong attention to detail and accuracy in handling supporter data.
· Good communication skills, with the ability to support non-technical colleagues.
· Understanding of GDPR and the importance of data protection.
Desirable
· Salesforce Administrator certification (or willingness to work towards it).
· Experience in a not-for-profit, membership, or fundraising environment.
· Familiarity with Gift Aid, Direct Debits, or other fundraising processes.
· Exposure to Azure Data Factory or other data pipeline tools.
· Experience supporting email/marketing integrations (e.g. Mailchimp, Marketing Cloud).
Personal Attributes
· Collaborative – thrives working across teams, supporting both technical colleagues and non-technical end users.
· Proactive – anticipates problems, identifies opportunities for improvement, and takes initiative.
· Detail-focused – delivers reliable, accurate data and documents processes thoroughly.
· Adaptable – able to shift between operational fixes and long-term improvements.
· Curious – motivated to learn and grow in data engineering, BI, and analytics.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
As we continue to evolve and deliver our strategic ambitions, we're looking for an outstanding Head of people to join our Senior Management Group and help shape the next chapter of our organisation. This is a rare opportunity to influence organisational strategy, strengthen leadership capability and ensure our people are equipped to deliver our ambitious corporate objectives. Working closely with the Director of finance, commercial and corporate services and the Executive Team, you'll play a pivotal role in building an organisation that's fit for the future
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role:
We are looking for an experienced Creative Copywriter with a talent for developing compelling campaign concepts and communications that inspire action, deepen engagement, and grow fundraising income across audiences and channels.
Working as part of a friendly creative team alongside two designers, another copywriter, and a creative manager, you will develop strategically effective copy for fundraising campaigns, brand storytelling, digital marketing and supporter communications. You will play a key role in translating complex global issues into galvanising, accessible, human-centred narratives that motivate our audiences into action.
This role is ideal for someone with a deep desire to drive positive change and who combines excellent writing skills with strong conceptual thinking. You should be adept at tailoring narratives to resonate with diverse audiences, adapting your approach to meet differing needs and contexts.
Accountabilities:
Strategic storytelling and narrative
- Create engaging stories and case studies from raw transcripts and content gathered from across the organisation.
- Transform impact data and programme information – including methodology, context, needs, results and learning – into emotionally resonant narratives aligned with Practical Action’s strategic objectives.
- Ensure Practical Action’s tone of voice consistently reflects our organisational values and ethos, while embedding ethical storytelling standards across our communications.
- Convey Practical Action’s unique approach and value proposition in impactful, galvanising ways that further our mission to start the big changes the world urgently needs.
Campaign development and delivery
Develop original creative concepts for fundraising and brand campaigns that express the distinctiveness of Practical Action in a galvanising way.
- Collaborate with others in the creative team, the wider marketing directorate, and colleagues across the organisation to plan and deliver impactful multi-channel work.
- Write insights-based and results-oriented copy for a range of applications and audiences, including print and digital fundraising appeals, email and website content, and video scripts.
- Work collaboratively with multiple teams to shape campaign messaging, from initial concept through to production and sign-off.
Brand tone of voice and stewardship
· Maintain a consistent, compelling and emotionally resonant tone across channels, while adapting style and storytelling angles for different audiences, including individual giving supporters, institutional donors, and corporate and philanthropic partners.
· Bring our brand personality principles to life through your work, modelling best practice and championing their application across the organisation.
· Demonstrate a proactive, collaborative and strategic approach across all projects and tasks, identifying opportunities to strengthen the impact and quality of our communications, and supporting colleagues in developing their skills.
The Creative Copywriter will be expected to:
Influence and constructively challenge stakeholders to strengthen creative output and campaign effectiveness.
Build strong, collaborative relationships with colleagues across the Fundraising, Marketing & Communications directorate, and beyond, to develop impactful results-focused campaigns and insights-based storytelling.
Work closely with designers, communications colleagues globally, technical experts, and audience owners to co-create integrated, distinct, and compelling communications aligned to our fundraising and positioning objectives.
Engage effectively with external partners, including agencies and freelancers, to deliver high-quality outputs in partnership.
Person Specification:
Qualifications, Knowledge and Experience (Indicate which are essential and which are desirable):
Essential
- Demonstrated ability to lead collaborative work to develop strong creative concepts and multifaceted campaign ideas, not just execute copy.
- Strong experience contributing to the development of integrated creative campaign concepts from initial insight to final delivery.
- Ability to connect creative thinking with strategic objectives, developing concepts that resonate with multiple audiences.
- Ability to deliver high-quality work to tight deadlines and within the real-world constraints of fundraising production cycles.
- Strong portfolio showcasing conceptual campaign work and storytelling ability.
- Proven experience writing successful fundraising copy within a charity, NGO, agency or purpose-driven organisation.
- Strong understanding of donor insights and motivations, supporter journeys, and fundraising best practices.
- Experience developing copy for integrated, income-generating campaigns across digital and offline channels.
- Ability to balance emotional storytelling with confident handling of complex topics, strategic calls to action, and measurable outcomes.
- Exceptional English language skills in writing, editing and proofreading.
- Ability to adapt tone and messaging for different audiences and platforms.
- Strong understanding of brand voice and audience engagement.
- Experience working collaboratively across diverse teams, ideally in international and multicultural settings.
- Interest in international development, humanitarian issues, and social and environmental justice.
- Excellent organisational and time management skills.
- Action-oriented and comfortable taking a proactive approach to collaborative projects.
Desirable
- Experience working internationally or with global programme teams.
- Knowledge of ethical storytelling and safeguarding considerations in charity communications.
- Familiarity with audience analytics, A/B testing, and digital campaign performance metrics.
Experience briefing creatives or managing external agencies and freelancers
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
Head of Housing & Safe Haven (Crisis Support)
Hours: 37 hours per week (Flexible working options are available, including part-time and job-share)
Salary: £50,000 - £53,813 per annum
Contract: Permanent
Base: Osney Mead office, OX2 with travel to services across Oxon along with WFH options
Who we are, and what we do
We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.
Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.
We won’t give up until everyone experiencing a mental health issue gets both support and respect.
Like all local Minds, we are an independent charity that is proud to be affiliated with the national Mind association.
About the Role
We are looking for an exceptional Head of Housing & Safe Haven to lead our supported housing and crisis alternative services, ensuring people receive high-quality, person-centred and recovery-focused support when they need it most.
This is an exciting opportunity for a collaborative and values-driven leader who champions lived experience, thrives in partnership working, and leads by example to create safe, responsive and impactful services for local people.
About the Service
Operating 365 days per week in Oxford and Banbury, Safe Haven diverts people from attending the Emergency Department when they do not need clinical support. The Safe Haven model offers short-term, non-clinical crisis support in an empowering, empathetic, person-centred way.
Oxfordshire Mind’s supported housing service offers accommodation with support in Oxford City and in West and South Oxfordshire for residents with severe and enduring mental health problems who would struggle to live independently.
We are currently looking to recruit a Head of Housing & Safe Haven (Crisis Support) and would really welcome applications for it.
We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:
- Good level of knowledge about housing and mental health sectors
- Strong knowledge of relevant legislation in relation to mental health supported housing
- Understanding of best practice in community-based mental health and accommodation services
- Knowledge of local statutory and VCSE mental health services in Oxfordshire
- Operational management of a housing service or mental health crisis services
- Working with and through others to deliver effective, person-centred, recovery focused support
- Monitor and manage escalating client risks
- Successful negotiation with clinical and non- clinical services to obtain supports and services on behalf of clients
- Effectively managing and supporting managers, staff and teams
- Proven experience of delivering effective change to services
- Budget and resource management
- Performance Management
- Delivering outcomes against agreed objectives in a relevant setting including contracted KPIs and quality
- Excellent organisational planning administrative & IT skills to deliver work to agreed timescales and standards
- Excellent interpersonal and communication skills with service users, staff, partners, funding agencies and the public
- Skilled people manager, including challenging conversations and conflict
- Collaborative and inclusive team working
- Contract management skills of statutory and non-statutory commissioners and funders
- Effective Contract management of procured services
- Problem solving skills
- Safeguarding practice and experience, of children and adults
- Organisational risk management
- Crisis management
- Actively promotes the involvement of people with lived experience in decision making at all levels organisation-wide, and ensures involvement within own areas of responsibility
- Leads by example
- Understands and committed to our values and approach
Closing date: Monday 10 August 2026 by 1PM
Shortlisting date: Monday 17th August 2026
Interview date(s): 20 & 21 August 2026 (TBC)
Interview location: In Person - Oxfordshire Mind, 2 Kings Meadow, Osney Mead, Oxford, OX2 0DP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to use your excellent customer service, administrative and organisational skills to make a real difference to the lives of people affected by kidney disease?
We’re looking for a motivated and enthusiastic Community Fundraising Assistant to join our friendly, busy and high performing team on a temporary basis.If you are passionate about excellent supporter care, have great attention to detail, and want to be part of work that genuinely transforms lives, we would love to hear from you.
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the role
The Community Fundraising Assistant will provide administrative, fundraising and event support to the Events and Community team, helping to deliver excellent stewardship to community supporters and ensure the smooth running of fundraising activities and events. The postholder will support communications, data management, supporter engagement, fulfilment of fundraising materials, event delivery and lead a specific research project to help inform future fundraising activity.
Key Responsibilities
Supporter communications and engagement
- Assist with incoming and outgoing communications via telephone, email, post and social media as required.
- Respond to enquiries from community fundraisers and supporters, providing excellent customer service and timely information.
- Build and maintain positive relationships with community supporters, fundraisers and volunteers.
- Support stewardship activity, including thank-you communications, recognition initiatives, supporter updates and follow-up.
- Support the creation and distribution of supporter communications and fundraising materials.
- Act as a positive ambassador for the organisation when engaging with supporters.
Fundraising materials and administration
- Prepare, pack and post fundraising materials, resources and supporter packs.
- Monitor stock levels of fundraising materials and assist with reordering when required.
- Provide general administrative support to the fundraising team.
- Assist in the coordination and distribution of campaign and event materials.
Data management
- Accurately record and update supporter information on the organisation's CRM or database.
- Assist with maintaining data quality and ensuring records are accurate and compliant with relevant data protection requirements.
- Support reporting and information gathering as required by the team.
Research project
- Take the lead on a designated research project to identify potential fundraising opportunities, trends, partnerships, or community engagement initiatives.
- Gather, analyse and present findings to the fundraising team.
- Produce recommendations to support future fundraising strategies and activities.
- Manage the project timeline and provide regular updates on progress.
Events support
- Provide administrative and practical support for fundraising and community events as required.
- Support attendee communications and volunteer coordination where necessary.
- Undertake other event-related duties to support the wider Fundraising team during busy periods.
About you
We’d love to hear from you if you have:
- Excellent written and verbal communication skills.
- Strong administrative and organisational skills with excellent attention to detail.
- Confidence in using Microsoft Office applications, particularly Outlook, Word, and Excel.
- The ability to manage multiple tasks and prioritise workload effectively.
- Strong interpersonal skills and the ability to build positive relationships with supporters and colleagues.
- Experience of data entry and maintaining accurate records.
- The ability to work independently and as part of a team.
Previous experience is a similiar role is highly desirable, as is experience with CRM systems, fundraising platforms, or the charity sector.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO.
Apply today
If you're friendly, organised, and excited by the idea of helping to make a difference every day, we’d love you to join us!
Please note that this is a temporary contract for 3 months (which may be extended but this is not guaranteed) and we need someone to start straight away, so if the right candidate comes along we reserve the right to close the advert early so do not delay!
Press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
We look forward to hearing from you.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for someone who is passionate about creating unforgettable experiences, building meaningful relationships and inspiring communities to fundraise for a great cause.
This is a fast-paced, hands-on role where you can really see your ideas coming to life. If you want to join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021 we would love to hear from you!
About Kidney Care UK
There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.
Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.
About the Role
As our Senior Community and Events Officer, you will play a pivotal role in growing and developing Kidney Care UK's community fundraising programme, helping supporters across the UK raise vital funds to support people affected by kidney disease.
You will lead on developing and expanding our community fundraising income through supporter-led fundraising, local groups, community organisations, schools, clubs and community partnerships. Alongside this, you'll manage a portfolio of exciting challenge and special events, including the Manchester Marathon, Great North Run, our Treks and Adrenaline programme, and other fundraising opportunities that engage supporters and inspire lasting connections with the charity.
This is an exciting opportunity for someone who loves relationship fundraising, enjoys identifying new opportunities for growth, and is motivated by delivering exceptional supporter experiences that maximise income and long-term engagement.
You'll also mentor and guide our Fundraising Assistant, helping to develop a high-performing team and contributing to our ambitious fundraising strategy.
Key Responsibilities
- Lead the development and growth of Kidney Care UK's community fundraising programme, increasing supporter participation, income and engagement.
- Build and manage relationships with individual fundraisers, community groups, schools, clubs, faith groups and local organisations.
- Develop innovative community fundraising campaigns, initiatives and resources to inspire supporters to fundraise in their own communities.
- Identify and secure new community fundraising opportunities, creating a strong pipeline of future income.
- Manage, grow and attend a portfolio of challenge events, including the Manchester Marathon, Great North Run, Treks and Adrenaline programme, and other third-party challenge events.
- Develop and deliver a programme of special events and fundraising opportunities that engage existing and new supporters.
- Provide outstanding stewardship to supporters, ensuring every fundraiser feels valued, supported and motivated throughout their journey.
- Monitor and manage income and expenditure budgets, ensuring financial targets are achieved.
- Line-manage, coach and support the Fundraising Assistant to ensure team success and development.
- Work closely with the Communications and Marketing teams to develop recruitment, engagement and fundraising campaigns.
- Ensure all fundraising activities comply with relevant fundraising regulations, health and safety requirements and GDPR.
- Monitor, evaluate and report on fundraising performance, identifying trends and opportunities for continuous improvement.
- Keep informed of community fundraising trends and best practice, bringing fresh ideas and innovation to the programme.
About You
We are looking for a passionate, dedicated individual who will bring the following:
- A minimum of two years’ experience in a community fundraising or events role, with a proven ability to deliver successful programmes of work.
- Proven experience in organising events, using creativity and strategy to maximise participation and revenue.
- Excellent project management skills – you can juggle multiple projects and deadlines with ease.
- A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
- Strong communication and interpersonal skills – you know how to build lasting relationships.
- A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
- Experience of managing budgets and suppliers to ensure smooth event delivery.
- An eye for detail and a knack for problem-solving, keeping events running seamlessly.
Though not essential, the following skills and experience would be advantageous:
- Experience with Beacon or other fundraising databases.
- Knowledge of fundraising regulations and data protection.
- Understanding of long-term or chronic health conditions.
What we offer
Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:
- Flexi-time – we are flexible about start and finish times, and flexible about your location.
- Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
- Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
- Health cashback plan – ability to claim back a wide variety of routine medical treatments.
- Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
- Cycle2Work scheme
- Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO. There are also opportunities to complete apprenticeships.
Apply today
If you feel you are the right fit for the role, please press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.
Please note we will be reviewing applications as we receive them so may decide to close the advert early.
We look forward to hearing from you.
Interviews will be held in person in Alton on Friday 7th August.
Please ensure you include a cover letter on not more than two pages which clearly demonstrates how you meet the criteria as specified in the job description. CV's without a cover letter will automatically be rejected.
We are the UK's leading kidney patient support charity



The client requests no contact from agencies or media sales.
Deputy Manager – Localities
Hours: Part-time, 30 hours per week
Salary: £29,003 – £31,214 per annum FTE (£23,515.94 – £25,308.64 per annum for 30 hours per week) salary dependent on skills, experience and knowledge
Contract: Permanent
Location base: Abingdon Hub, South Oxon and Vale of White Horse. WFH options available.
Who we are, and what we do
We’re Oxfordshire Mind, the mental health charity, operating across Oxfordshire and Berkshire West.
Our passionate employees and dedicated volunteers are helping people with mental health issues find somewhere to turn for advice, information, and support.
We won’t give up until everyone experiencing a mental health issue gets both support and respect.
About the Role and the Service
The Localities Service provides holistic wellbeing support to anyone in Oxfordshire experiencing a mental health issue or poor mental wellbeing, empowering people in their own recovery. They offer an initial Advice and Guidance session to help people identify their wellbeing support needs and signpost to a wide range of services available within Oxfordshire Mind and in the local community. They offer a broad range of peer support groups to our enhanced cohort and short courses and workshops to enable people to learn tools and strategies to improve their wellbeing.
The Deputy Manager – Localities will support the Oxfordshire Wellbeing Manager to ensure effective delivery of high-quality locality-based services for people experiencing mental health issues in Oxfordshire. Providing some direct support to service users through Advice and Guidance sessions, short courses, workshops and peer support groups as well as providing management support to the team.
About You
We are currently looking to recruit a Deputy Manager – Localities and would really welcome applications for it.
We would really like to know how your skills and experience match our requirements. If you feel they do, please tell us how you meet the below requirements:
- Knowledge and understanding of mental health issues, mental health services and the needs of people living with mental health problems
- Knowledge of good practice in safeguarding Children and Adults
- Experience of leading or supervising others
- Experience of managing risk
- Experience of working in a demanding environment
- Experience of working as part of a team and communicating effectively
- Experience of working with individuals/groups, enabling them to identify their own goals to support personal wellbeing and recovery, and helping them to pursue these.
- Excellent listening and interpersonal skills
- Self-awareness and ability to reflect and learn from own experiences and those of others
- Effective organisational, planning, administrative and IT skills
- Demonstrating professional approach and boundaries in all situations
- Ability to hold clear boundaries
- Knowledge/Understanding of our values
Closing date: 26th July /2026
Shortlisting date: 27th July 2026
Interview date: 4th and 5th August 2026
Interview location: In person interviews at Osney Mead
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We are unable to provide sponsorship for visa applications.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.
Membership and Education Administrator
CONTRACT: Permanent, Part Time (28 hours per week)
ORGANISATION: Royal Life Saving Society UK
DEPARTMENT: Membership and Education Directorate
LOCATION: RLSS UK Headquarters (Redhill House, 227 London Road, Worcester, WR5 2JG)
REPORTS TO: Director of Membership and Education
SALARY: £23,132.20 (Grade H) *Pro-rata for 28 hours per week, £18,505.76 per annum
KEY TASKS, ROLES, AND RESPONSIBILITIES
- Provide administrative support to the Director of Membership and Education and the wider department
- Coordinate meetings, including scheduling, agendas and tracking actions
- Manage multiple shared inboxes, ensuring queries are handled promptly and professionally
- Collate data, insights and information as required for reports and updates
- Coordinate travel and accommodation bookings for the Membership and Education team and volunteers
- Support the planning and delivery of RLSS UK events, campaigns and initiatives
- Assist with procurement of goods and services, liaising with suppliers and the Finance team
- Support membership administration, including managing enquiries, payments and record-keeping
- Assist with the delivery of communications to members and volunteers
- Contribute to providing a high-quality service to members and volunteers
- Produce notes from meetings including the various Working Groups, attending in person as required
General
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS’s compliance programme.
- Demonstrate and uphold RLSS UK values and behavioural standards
- Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
- Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager
This job description should not be regarded as exclusive or exhaustive. It is intended to outline the areas of activity and responsibility associated with the role only. It may be changed to reflect the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
- Excellent organisational skills, with the ability to manage conflicting priorities and maintain a high level of attention to detail
- Strong written and verbal communication skills
- Proactive and positive team player with a flexible, can-do attitude
- Evidence of continuous professional development
- Proficient in CRM systems and Microsoft Office applications
- Ability to use initiative and work independently when required
- Ability to be flexible with regards to your hours, and willingness to work occasional evening and/or weekends to support the needs of the role
Desirable Relevant Experience, Skills and/or Aptitudes
- Experience of working with and supporting volunteers and/or members
- Experience in a customer facing role
- Experience of supporting events or projects
- Knowledge and understanding of RLSS UK and its activities
YOUR APPLICATION
Please send your CV and a short Cover Letter outlining your suitability for the post
Closing Date – 5pm, Friday 24 July 2026
Interview Date – Wednesday 12 and Thursday 13 August 2026 at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Head of Operations
Location: Hybrid - Birmingham (expected to be in the office 2+ days per week)
Hours: Full Time, Monday to Friday, 36 Hours per week
Salary: £55,082 per annum
About the BDA
The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members and supporting the profession to improve the nation's health through food and nutrition.
We're an ambitious and growing organisation, delivering a new strategic plan focused on growing our membership community, strengthening our voice and influence, investing in digital transformation and delivering excellence behind the scenes. As we continue to evolve, we're looking for an exceptional operational leader to help us turn our ambitions into reality.
About the role
This is a newly created and high-profile leadership role, reporting to the Chief Operating Officer.
As Head of Operations, you will play a central role in helping the BDA deliver its strategic priorities by improving organisational performance, embedding continuous improvement and ensuring we have the systems, processes and insights needed to succeed.
You will lead organisation-wide initiatives, support strategic planning and performance reporting, drive digital and AI adoption, and work collaboratively across teams to improve how we operate and deliver for our members.
This role offers a genuine opportunity to shape the future of the organisation and make a lasting impact within a respected professional body and trade union.
We're looking for someone who:
· Has significant operational leadership experience within a complex organisation.
· Is passionate about organisational improvement and delivering change.
· Can combine strategic thinking with hands-on delivery.
· Has experience of performance management, governance and business planning.
· Understands how digital, data and AI can improve organisational effectiveness.
· Is an excellent communicator who can build relationships and influence at all levels.
Why join us?
- The opportunity to shape and influence a growing and ambitious organisation.
- A varied and rewarding leadership role with real scope to make a difference.
- A flexible, supportive and values-led culture.
- Generous annual leave and pension arrangements.
- Commitment to learning, development and wellbeing.
For further information about the role please visit BDA's website.
Regional Volunteer Team Lead- Scotland and North-East England
CSSC
Remote
£33,000.00
Full-time
Perm anent
Membership Organisations
Job description
Pay: £33,000.00 per year
Job description:
Position: Volunteer Team Leader
Location: Remote in Scotland and North-East England
Full-time Salary: £33,000 + car
Job Title- Volunteer Team Leader
Department- Volunteer Delivery
Reports to- Head of Change
Grade- Team Leader
Job Purpose
To provide regional team leadership to designated Regional and Area Associations and their volunteers that inspires the delivery of excellent member benefits, sports and leisure events at a local level.
Key accountabilities
-
To support volunteers to deliver a regional and local programme that:
-
Aligns to the CSSC strategy, mission, vision and values
-
Adheres to operating processes, framework and legislation
-
Enhances volunteer skills and experiences, celebrates volunteering, and attracts new volunteers to CSSC
-
To work collaboratively with the Regional Chair and volunteers to monitor progress in line with their annual plan, attend local meetings and evaluate the delivery of activities and events.
-
To foster effective networking and collaboration across the team championing best practices, seeking out new ideas, new ways of doing things, and celebrating success.
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To attract, recruit and induct new volunteers in such a way that they feel confident and can provide an excellent service for our members.
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To help volunteers to meet personal development goals and aspirations, ensuring that key volunteering roles have potential successors, retaining and developing the services and commitment of volunteers with CSSC.
Dimensions
No. of direct reports: 0
Total staff overseen: 0
Internal contacts: Volunteer Support Team , Events Team, Sports and Physical Activity team, Marketing andCommunications Team
External contacts: Regional and Area Officers, Communications Officers, Event volunteers
Person Specification:
Personal effectiveness - Essential
-
Ability to manage and organise time and workload effectively.
-
Resilient and flexible with the ability to work under pressure
-
Ability to build and manage strong working relationships.
-
Able to work independently and as part of a team.
-
Personal drive and enthusiasm with a positive attitude and a desire to succeed
-
Committed to continuous improvement
Skills, experience & qualifications:
Essential
-
Minimum of 3 years relevant volunteer management experience either in the work place or attained through a relevant qualification.
-
Intermediate to advanced level of MS word and Excel
-
Ability to communicate both through written and verbal
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Full UK driving licence as travel will be required for this role
Desirable
-
A relevant degree or professional qualification in volunteer management
is not essential but may be advantageous.
-
A working knowledge of CRM and digital Event Management Systems
-
Experience with building and working with high performing teams
Job Type: Full-time, Permanent
Benefits:
-
Additional leave
-
Company car
-
Company pension
-
Cycle to work scheme
Experience:
-
Volunteer Management: 3 year (preferred)
Licence/Certification:
-
Driving Licence (required)
Work Location: Remote
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.