Programme delivery coordinator volunteer roles in East of england

Job description:

"We are looking for 10 volunteers to join our volunteer human resource programme and gain real world experience in your chosen field. While we only have 10 vacancies available through this programme, other options are available if your skills match our criteria".

About the Volunteer Programme:

The HR Programme Coordinator plays a pivotal role in driving the success of our flagship professional development initiative. This volunteering role is responsible for managing the end-to-end execution of the HR programme, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities of the sucessful volunteer:

Programme Management

• Oversee the effective implementation of the HR programme, ensuring alignment with organisational goals.
• Welcome participants to the programme, providing orientation materials and clarifying expectations.

Participant Support & Progress Tracking

• Conduct initial skills assessments to identify individual development needs.
• Monitor and document participant progress, providing regular updates to stakeholders.
• Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

Coordination & Communication

• Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.
• Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

Engagement & Feedback

• Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.
• Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

Reporting

• Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills of a successful volunteer:

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.
• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.
• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.
• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.
• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred but not essential:

• Experience in coordinating professional development programmes or similar initiatives.
• Familiarity with data analysis to assess programme effectiveness.

Job Types: Part-time, Volunteer

Benefits:

Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks?
• Do you have access to personal PC or laptop?

Work Location: Remote

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

Our children and families programmes are at the heart of everything we do — and this role is at the heart of keeping them running. We are looking for someone who can bring structure, hold the team together, and make things happen without constant chasing.

This is not a passive support role. We need someone who takes ownership, follows through, and keeps programmes moving forward consistently.

KEY RESPONSIBILITIES

Programme Coordination

• Oversee the day-to-day coordination of children and families sessions

• Ensure programmes are planned, organised, and running effectively

• Support scheduling of workshops, facilitators, and activities

Team Alignment & Communication

• Act as the central coordination point between facilitators, volunteers, and leadership

• Ensure everyone is clear on roles, timings, and expectations

• Follow up on actions and make sure tasks are completed

Tracking & Accountability

• Track attendance, engagement, and programme progress

• Maintain simple, useful reporting structures — updates, feedback, outcomes

• Spot issues early and come with solutions, not just problems

Operational Support

• Work closely with leadership to maintain structure across delivery

• Support onboarding and coordination of volunteers within programmes

• Ensure consistency in how sessions are delivered, every time

WHO WE'RE LOOKING FOR

• Highly organised and reliable

• Strong communication and coordination skills

• Able to take initiative and follow through

• Comfortable managing people and holding accountability

• Passionate about working with children, families, and community

• Committed to safeguarding and child protection

This is a voluntary role with real responsibility. We are not looking for passive support — we need someone who can take ownership, bring structure, and help move programmes forward consistently. If that is you, we would love to hear from you.

Job description:

Job Title: Learning & Development Coordinator

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Coordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 1+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

Behind every programme we run and every family we support, there is careful administration keeping everything in order. We are looking for a Volunteer Admin Coordinator to be that backbone — someone who takes ownership of the detail, keeps our systems running, and makes sure the rest of the team can focus on delivery.

This is an ideal role for someone who is highly organised, discreet, and takes real pride in getting things right.

KEY RESPONSIBILITIES

Day-to-Day Administration

• Manage correspondence, scheduling, and general administrative tasks across the organisation

• Maintain accurate records, databases, and filing systems in line with GDPR and data protection requirements

• Support the preparation of reports, meeting notes, and key organisational documents

Operational Support

• Support the Operations Manager with administrative aspects of HR, finance, and governance

• Help coordinate onboarding for volunteers and new team members

• Track outputs, attendance, and impact data for monitoring and evaluation

Communications & Coordination

• Act as the first point of contact for internal queries — directing people quickly and clearly

• Maintain shared systems and tools so information is easy to find and act on

• Support communication between teams, leadership, and external partners

Governance & Compliance Support

• Help prepare materials for Trustee and leadership meetings

• Support safeguarding admin — DBS checks, consent forms, and record keeping

• Flag gaps in processes and help develop simple, workable solutions

WHO WE'RE LOOKING FOR

• Highly organised with strong attention to detail

• Reliable, discreet, and trustworthy — able to handle sensitive information with care

• Strong written and verbal communication skills

• Confident using digital tools and office systems (Microsoft Office, Google Workspace)

• Able to manage their own time and follow tasks through to completion

• A team player who also takes initiative when needed

• Committed to the values and mission of Children With Voices

This is a voluntary role with real responsibility. We need someone reliable and thorough who takes pride in the detail. You will be supporting a team that serves some of Hackney's most vulnerable children and families — and that matters enormously to us

Job description:

Job Title: Learning & Development Coordinator

Location: Remote (UK-based)

Department: People & Culture

Reports To: Manager: Learning & Development

About QuilomboUK

QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.

Role Overview

As the Learning & Development Co-ordinator, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.

Key Responsibilities

Leadership Development & Training

• Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
• Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
• Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.

Instructional Design & Content Development

• Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
• Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
• Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.

AI-Enhanced Instructional Design

• Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
• Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.

Onboarding & Integration

• Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
• Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
• Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.

Training Evaluation & Continuous Improvement

• Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
• Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
• Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.

D&I Integration

• Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
• Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
• Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.

Qualifications

• Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
• Skills:
• Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
• Strong facilitation and storytelling skills for remote and hybrid audiences.
• Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
• Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
• Knowledge:
• Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
• Familiarity with UK compliance standards related to workplace training.
• Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
• Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
• Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.

Personal Attributes

• A visionary thinker who balances creativity with analytical rigour.
• Collaborative bridge-builder who engages stakeholders at all levels.
• Adaptive and empathetic, with a knack for simplifying complex concepts.
• Committed to lifelong learning and amplifying underrepresented voices.

• Voluntary (expenses paid in line with volunteering policy)
• Approx. 3 – 6 hours per week
• Minimum commitment 12 months
• Based in Greenwich

South East London Mind is a well-established and highly regarded local charity helping people to be mentally healthy. Working together with those experiencing mental health problems and dementia to improve their quality of life. With an annual turnover of £6M, over 180 staff and 260 volunteers, we are one of the largest charities in the Mind network.

SEL Mind delivers a Peer Support Programme which consist of group activities and therapeutic groups run by Peer Support Volunteers for individuals’ with either a mental health diagnosis or service users who are impacted by mental health within the Royal Borough of Greenwich.

The purpose of the Volunteer Peer Support Group Facilitator is to provide peer support and facilitate a group with the guidance of a coordinator, whilst creating a welcoming environment and sharing their own knowledge/experience of living with mental health difficulties.

The role will also entail the planning of groups, and assisting with other peer support administrative duties.

Volunteer Opportunities: Peer Support Group Facilitators

To help us match you with a role that fits your schedule, builds on your existing skills and supports the skills you’d like to develop, please review the days, times and facilitator responsibilities for each group.

Please note: there should be a gap of 6–12 months between finishing your time as a peer support service user and applying to become a volunteer.

Social Group Facilitator

• 1 x Volunteer. Shift: Monday 13:00 – 16:00
• 1 x Volunteer. Shift: Thursday 11:30 – 15:15

We’re looking for volunteers to support facilitating our social group alongside a group coordinator. Although there are activity tables, this is not an activity-led group.

The role is about being present, reading the room, and sensing where connection or support might be needed rather than following a plan. You’ll need to be comfortable with uncertainty and able to work without clear direction.

The group has been running for a long time and a key part of this role is settling into the rhythm of the group and also helping new members find their place within it. Good instincts and genuine warmth matter more here than any particular skill.

Part of your role will be to set up and pack down independently, including preparing a tea and coffee table and washing up during and after the session. Sharing a cuppa is central to what makes the group feel welcoming.

If you’re naturally at ease in social settings, happy to take initiative, and able to commit reliably for a minimum of a year this could be a great fit.

Growing Connections Group Facilitator

• 3 x Volunteers
• Volunteer Shift: Thursday 11:30 – 15:30

We’re looking for volunteers to facilitate Growing Connections, a brand-new outdoor group centred around the simple, satisfying tasks of watering, pruning and tidying pot plants, and making space for the conversation and connection that grows alongside it.

You’ll arrive early to set up, this will include readying tea and coffee, co-lead the session with another volunteer facilitator, and pack down and wash up at the end.

You’ll lead without a staff member in the room, though one will be available on site if needed, so we’re looking for people who are comfortable taking the lead.

The gardening gives the session its focus, but a space for conversation and connection is just as important. Over time we hope that members can feel a sense of ownership over the group and the space itself.

You don’t need to be an expert gardener, but you should be comfortable with basic plant care, good at putting people at ease, and able to commit reliably for a minimum of a year Training, support and supervision will be provided.

Creative Connections Group Facilitator

• 2x Volunteers
• Volunteer Shift: Wednesday 1:30-4pm (group time) and ad hoc planning time

We’re looking for volunteers to facilitate Creative Connections, diverse creative activity group led jointly by volunteers and service users.

You’ll arrive early to set up, help plan and deliver sessions, and pack down at the end.

Central to the role is supporting members to take an active part in shaping and leading sessions themselves; helping people build confidence in themselves and their ideas, find their voice, and feel a valued part of the group.

You don’t need to be a professional artist, but you should be comfortable in a creative space, and able to follow other ideas as well as bringing your own. We ask that you are able to commit reliably for a minimum of a year.

Creative Writing Group Facilitator

• 2x Volunteers
• Volunteer Shift: Wednesday 10:15am – 1pm

We’re looking for volunteers to co-facilitate our creative writing group, working alongside a group coordinator who leads the sessions.

You’ll arrive early to set up, support the coordinator with planning sessions and the delivery of the sessions, alongside packing down at the end.

Your role is to support the coordinator and be present for members, noticing who might need encouragement, who needs space, and helping people feel comfortable enough to share. Creative writing can at times be reflective and vulnerable, and a sensitivity to these feelings is as important as any writing experience.

You don’t need to be an experienced writer, but you should be comfortable in a creative setting, skilled at helping others find their voice, and able to commit reliably for a minimum of a year.

The Nook, Greenwich Young Persons Group Facilitator

• 2x Volunteers
• Volunteer Shift: Monday 1.30pm – 4.45pm

‘The Nook, Greenwich’ is a peer support group run by our Peer Support Coordinator and Peer Support Volunteers. The group is for young people (18-30’s) experiencing low to moderate mental health needs (with or without a diagnosis) in the Royal Borough of Greenwich.

The group offers:

• A safe space to talk openly and honestly about mental health
• Peer support from people who have walked a similar path
• Real talk: honest discussions led by peer group facilitators who have been there

Benefits of volunteering with us:  

• Gain frontline experience within a community mental health team
• Regular training and development opportunities
• Ongoing supervision and support
• An opportunity to be part of a lived experience team
• An opportunity to help people within the local community and give back
• Expenses paid in line with volunteering policy
• In-depth induction training which includes active listening skills, group dynamics, mental health awareness, and EDI (Equity, Diversity and Inclusion)

“My experience has been great, I’ve felt really supported and found the tasks and the work really meaningful.  I hoped that volunteering would lead to employment and it did. Volunteering helped me to develop my skills and build my confidence and support my mental health and wellbeing.”
Peer Support Volunteer 2026

Training and Supervision:

• All volunteers receive essential peer support training, and attendance is required before starting the role.
• In addition, you will need to complete an online safeguarding course at home.
• We provide regular supervision every six weeks. The exact time will be confirmed with your coordinator.

Interested in the role? Next steps:

• Complete a Volunteer Application Form
• Interview
• References & Enhanced Level Disclosure and Barring Service checks
• Complete our volunteer training programme

We recognise the importance of having a diverse and inclusive volunteer base, and would therefore particularly welcome applications from the following, currently under-represented, groups:

• People from culturally diverse communities
• People aged 18-25
• Disabled people
• People with diverse sexual orientations and gender identities

SEL Mind is committed to meeting the reasonable adjustments of disabled people and always welcomes applications from people with lived experience of mental health problems.

How to apply

Please visit our website to apply.

Closing date: Thursday 18 June
Likely interview date: Friday 29 June

Induction Training:

• Tuesday 7 July, 10:00-16:00 – In person
• Thursday 9 July, 10:00-15:00 – Online
• Friday 10 July, 10:00-12:00 – Online

ABOUT CHILDREN WITH VOICES

Children With Voices is a grassroots children's charity with over 25 years of experience supporting children and families across London. Based at Fawcett Estate Community Hall in Clapton, Hackney, we run a Community Food Hub, alternative education, SEN support, and community programmes including Jumping Beans. We have supported over 100,000 families and are recognised nationally for our work.

ABOUT THIS ROLE

As we grow, we need an experienced Operations Manager to help us run well behind the scenes — so everything on the frontline can keep delivering. This is a meaningful voluntary leadership role for someone with professional experience in operations, HR, or management who wants their skills to count for something real.

You will work closely with the CEO and senior team to ensure the organisation runs efficiently, compliantly, and in line with our values.

KEY RESPONSIBILITIES

Operational Oversight

• Lead and coordinate day-to-day operations to ensure efficiency and alignment with organisational goals

• Support departments to stay aligned, compliant, and focused on delivery

• Identify opportunities to streamline processes, maximise resources, and improve impact

HR Oversight

• Oversee HR policies, compliance, and staff wellbeing in line with UK employment law and safeguarding requirements

• Support recruitment and onboarding — fair, inclusive, and safeguarding-compliant

• Provide HR guidance to managers and staff; escalate to external expertise when needed

• Maintain oversight of volunteer engagement and HR record keeping

Finance Oversight

• Supervise the Finance Coordinator (10 hrs/week) and provide accountability for financial administration

• Monitor budgets, financial reports, and expenditure in line with charity governance standards

• Ensure accurate, timely reporting to the CEO and Trustees

• Liaise with accountants, auditors, and external advisors as required

Leadership & Governance

• Work alongside the CEO, Trustees, and senior team to align operations with organisational strategy

• Provide assurance of compliance with safeguarding, data protection, charity law, and employment legislation

• Model organisational values of safeguarding, equity, inclusion, and community impact

WHO WE'RE LOOKING FOR

• Experience in operations, management, or a related professional field

• Working knowledge of HR processes and UK employment law

• Financially literate — comfortable with budgets, reports, and financial summaries

• Familiar with charity governance, safeguarding, and compliance requirements

• Confident, values-led, and able to hold accountability with care

• Highly organised, reliable, and able to manage competing priorities

• Committed to equity, inclusion, and community impact

This is a voluntary senior leadership role — unpaid, but with real scope and real responsibility. We are looking for someone who brings professional-level experience and wants to use it in the service of children and families in Hackney.