Reception volunteer roles in Hammersmith, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Asylum Aid (previously merged with Migrants Resource Centre under Consonant) is, and has long been, a leader in the Immigration and NGO sector: providing high-level legal support to ensure the protection of vulnerable refugees, asylum seekers and migrants. Now, in its 30th year of providing high quality legal and welfare support - our services are needed more than ever.
Through our Westminster Advice Services Partnership (WASP), with Westminster Citizens Advice, Age UK Westminster, DeafPlus and Groundwork London, we are able to provide vital support for the most vulnerable people living in Westminster who are struggling to meet their needs. This partnership allows us to provide important support to those for whom English is not their first language. These individuals often find themselves destitute with money problems, no employment, problems with immigration and housing. The focus of Asylum Aid’s welfare advice team is on migrant and vulnerable communities. Our assistance can be transformative for individuals, and we are determined to do more to reach and support vulnerable people seeking safety.
Asylum Aid runs a drop-in information hub every Monday, as well as an advice phoneline on Tuesdays and Wednesdays, where Westminster residents can get support and advice in a range of areas, such as employment, housing and immigration. We are looking for a volunteer who speaks one of our community languages (Arabic, Kurdish, Bengali, Tigrinya, Farsi) to support us at the information hub, specifically in administration and data entry. You may also have the opportunity to receiving training in conducting interviews with clients. We particularly encourage residents of Westminster borough and surrounding boroughs to apply.
Volunteers will be trained on the job and will have to opportunity to attend thematic training, as well as receiving on-going support and supervision.
Main tasks and activities
- Responding to client queries
- Answering the telephone
- Assisting and registering clients who come into reception.
- Taking messages for advisers.
- Printing outlook timetable and Advice pro appointments for the day.
- Inputting data in excel and Advice pro.
- Helping advisers with general administrative tasks such as typing letters, photocopying bundles, and telephoning clients, keeping client files or local information up to date, amending stocks of leaflets, taking notes in meetings etc.
Skills and experience needed
- Fluent in written and spoken English
- Ability to speak fluently in a community language (Arabic, Kurdish, Bengali, Tigrinya, Farsi)
- Some understanding and experience of IT systems (Excel, Word etc.) and data entry
- Strong teamwork skills
- Ability to communicate effectively in writing, in person and over the telephone
- Ability to manage time effectively
- Confident when dealing with people
- Friendly and approachable
- Remain calm in stressful situations
- Sensitive to the needs of others
- Open minded and non-judgmental
- Punctuality and regular attendance
- Willingness to develop, learn new skills and embrace change
- You must be willing to develop a clear understanding of, and commitment to, Equality and Diversity, incorporating this into all aspects of your work
- Westminster residents are particularly encouraged to apply.
Registered Charity
51 - 100
We give Survivors of trafficking and torture the strength to move on.
Thank you!
Inclusive Boards is delighted to be supporting Lambeth Links in their search for two new Trustees.
About Lambeth Links
Lambeth Links is the LGBTQIA+ community forum for Lambeth. We bring together people who live, work and socialise in the borough to share information, support each other and speak with a stronger voice.
Lambeth has a long history of LGBTQIA+ activism and culture. From early campaigning groups and community organisations to major events, the borough has often been at the centre of change. Lambeth Links builds on that history and works with partners across the borough to improve life for LGBTQIA+ people in times of both need and celebration.
We are now in a new phase of growth following three year funding from the National Lottery Community Fund. This funding helps us strengthen our core work and widen our reach across the borough.
We are seeking to appoint 2 Trustees with expertise in one of the following areas:
- Fundraising and Income Generation
- People and Volunteering
About the Fundraising and Income Generation Trustee role
You will lead on fundraising and income generation at Board level. You will help Lambeth Links secure and grow the resources it needs to deliver its plans in a sustainable way.
Experience and knowledge:
- Experience in fundraising, business development, partnerships or income generation.
- Understanding of at least one area of fundraising such as grants, corporate partnerships, events or individual giving.
- Experience of developing or reviewing funding proposals or business cases.
About the People and Volunteering Trustee role
You will lead on people and volunteering at Board level. You will support safe, fair and inclusive approaches to staff and volunteer involvement as Lambeth Links grows.
Experience and knowledge:
- Experience in HR, people management, organisational development or volunteer management.
- Understanding of fair and inclusive people practices in small or medium organisations.
- Experience of supporting managers or volunteers through change, growth or challenge.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The NIAS Creative Campus Events & Digital Administrative Assistant will support the smooth operation, promotion, and growth of the Creative Campus venue.
The role exists to assist with the administration, marketing, and delivery of events and programmes hosted at the venue. The successful candidate will gain hands-on experience in venue operations, digital promotion, social media marketing, event coordination, and community engagement.
This role is ideal for an energetic and organised individual who enjoys working in a creative environment and is interested in gaining practical experience in events management, digital communications, and creative venue operations management.
The position will work closely with the Venue Coordinator, supporting day-to-day venue administration, event preparation, online promotion, and community outreach.
Key Responsibilities (You will gain practical experience in two or more of the listed areas)
1. Venue Administration Support
Support the venue coordinator with the day-to-day administration of the Creative Campus venue.
Responsibilities include:
• Managing incoming enquiries and bookings
• Maintaining venue booking calendars
• Assisting with venue hire documentation
• Providing reception and guest welcome support
• Assisting with record keeping and administrative tasks
2. Event Operations Support
Assist in the preparation and delivery of events hosted at the venue.
• Assisting with event setup and breakdown
• Welcoming event organisers and guests
• Supporting performers, speakers and facilitators
• Assisting with ticketing and guest registration
• Helping coordinate volunteers and temporary event staff
3. Social Media & Digital Promotion
Support the promotion of Creative Campus activities across digital platforms.
• Updating Instagram, Facebook and other social media platforms
• Creating posts promoting upcoming events
• Capturing photos and short videos during events
• Supporting WhatsApp marketing to regular guests
• Assisting with Eventbrite and event listing updates
4. Website & Digital Content Management
Assist in maintaining the Creative Campus online presence.
• Updating website content using WordPress
• Uploading events to the website calendar
• Supporting digital newsletters and announcements
• Assisting with online promotional campaigns
5. Community Engagement & Partnerships
Support outreach activities to increase venue use and community participation.
• Communicating with artists, performers and community groups
• Supporting outreach to schools, creative organisations and local groups
• Assisting with coordination of creative workshops and programmes
Learning Opportunities
Successful candidates will gain practical experience in:
• Venue operations and event management
• Digital marketing and social media promotion
• Community engagement and partnership building
• Website management and content publishing
• Creative programming and event production
Person Specification
The ideal candidate will demonstrate the following:
Essential
• Strong organisational and administrative skills
• Excellent communication skills (written and verbal)
• Attention to detail and ability to multitask
• Confidence working with digital tools and social media
• Ability to work independently and take initiative
Desirable
• Interest in arts, culture, music or creative industries
• Familiarity with WordPress or website editing tools
• Experience using social media for marketing
• Interest in events, festivals or community projects
Personal Qualities
The successful candidate will be:
• Intelligent and trustworthy
• Highly organised and proactive
• Enthusiastic about creative environments
• Comfortable working with a wide range of people
• Able to respond calmly to changing event environments
Benefits
The role offers valuable real-world experience in a creative venue environment.
Benefits include:
• Structured career development support
• Access to training and skills development opportunities
• Mentorship from experienced project leaders
• Professional references for future employment
• Reimbursement of approved out-of-pocket expenses
Time Commitment
• Part-time and flexible hours, depending on event schedules.
• Evening and weekend participation may occasionally be required.
• Remote, working from home
Fully remote working option available to suitably experienced candidate(s).
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The client requests no contact from agencies or media sales.