Refuge volunteer roles

AFRIL’s Allotment of Refuge is an integrated group of growers and gardeners both with and without lived experience of migration. The Allotment provides a weekly wellbeing space for AFRIL members to come together with members of the broader community and learn about food growing, learn new skills and enjoy a shared lunch. The Allotment also grows crops which are distributed at AFRIL’s Foodbank.

Our volunteers are crucial in supporting AFRIL staff to obtain the best outcomes for our clients, and this role will provide you with an opportunity to see a hands-on outdoor project, learn about growing and gain valuable insight into the immigration system and its many challenges.

We are looking for the 'practical hands' to help our families reclaim their childhood. Use music to help families regulate, bond and feel joy again. Whether you sing, drum, strum or play something unique, you’ll help create soothing, expressive sessions that support emotional wellbeing.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside Children Family workers throughout the summer, and will be invited to join an end of summer party.

Do you love the outdoors and hands on exploring? We are looking for the 'practical hands' to help our families reclaim their childhood. Help children build dens, discover wildlife and reconnect with nature in joyful, confidence boosting outdoor sessions! You will be helping us to create a safe space for joy to return! This role is great for anyone who thrives outdoors and wants to bring mini adventures to life. This role will take place every other Friday.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer, and will be invited to join an end of summer party.

 About HIAS+JCORE

HIAS+JCORE is the UK Jewish response to refuge and asylum. Our vision is a UK where refugees can live in dignity, in a society free from racism. This work is driven by the belief that the Jewish community should play an active part in empowering refugees to thrive.

Our organisation came into this form through the joining of operations between two organisations: the UK-based JCORE (Jewish Council for Racial Equality) and HIAS, a global humanitarian aid and advocacy organisation. HIAS+JCORE is inspired by Jewish values and history to support those who are displaced, no matter their background.

Role purpose

The Fundraising Trustee will bring expertise, insight, and strategic guidance to help the charity strengthen and diversify its income. Working with the Board and staff/volunteers, they will ensure fundraising is ethical, sustainable, and aligned with the charity’s mission and values.

Key responsibilities

• Contribute to the overall governance of the charity as a member of the Board of Trustees.
• Provide advice and support on fundraising strategy, ensuring income generation is realistic and compliant with regulation.
• Act as a fundraising champion on HIAS+JCORE’s board, working with and supporting other trustees to explore fundraising possibilities.
• If networks for fundraising exist, use them to support the work of the charity.
• Support the development of diverse fundraising streams (e.g. individual giving, trusts and foundations, community fundraising, corporate support) and advise and support with appeals and major fundraising events/campaigns.
• Ensure compliance with fundraising regulation and best practice, including the Code of Fundraising Practice, and through HIAS+JCORE’s policies and procedures.
• Act as an ambassador for the charity, promoting its work and helping to raise its profile.

Person specification

Essential:

• Commitment to the charity’s mission and values.
• Understanding of the legal duties and responsibilities of charity trusteeship.
• Knowledge and experience of fundraising (e.g. trusts, corporates, major donors, community fundraising, or digital campaigns).
• Strategic thinker, able to balance long-term planning with practical advice.
• Strong communication and networking skills.

Desirable:

• Experience of fundraising in a small charity context.
• Existing networks that could support the charity’s fundraising efforts.
• Understanding of charity finance and/or marketing.

Asylum Welcome is an extraordinary local charity, offering a range of support to asylum seekers, refugees and vulnerable migrants seeking refuge in and around Oxford. We provide everything from advice, visits, legal support, education, assistance finding employment and even helping secure free bus passes.

We currently have a strong and capable Board with a wide-ranging skill set and we are seeking a Chairperson who can provide strong leadership and a collaborative approach.

As an organisation we are committed to reflecting our diverse and vibrant Oxfordshire community to help strengthen our governance and our approach. We are seeking a new Chair with a range of skills and experience. In particular, we are looking for people who can demonstrate :

· Experience of leadership

· Commitment to the aims and values of Asylum Welcome

· Tact and diplomacy

· Excellent communication and interpersonal skills

· Good facilitation skills

· Impartiality, fairness and discretion

· Empathy with the challenges of running a highly diverse. largely volunteer-based organisation in a subject area which is both topical and challenging.

As Chair you will play a key role in enabling us to continue supporting refugees and asylum seekers, primarily in the Oxfordshire area, empowering them to rebuild their lives here in safety.  This role offers a valuable opportunity to use your professional skills and experience to make a meaningful difference to individuals who have been forced to flee their homes and livelihoods.

We welcome expressions of interest from people of all ages and backgrounds, and a job share arrangement would be considered. The role is currently shared by two Trustees as Co-Chairs who are retiring as Trustees after many years of service.

The Chair position is not paid but travel expenses may be claimed for attending meetings.

The Board meets (via Teams and in-person) 6 - 8 times a year, currently early evening on a Thursday. Dates are agreed a year in advance.

This is an exciting time to join the Trustee Board at Asylum Welcome and a fantastic opportunity to influence the growth and future of a dynamic charity.

For more information see the full role description.

Support teens through art, fashion, films, manga or whatever they’re into. You’ll build trust, boost confidence and offer a calm, supportive space during a big stage of their lives. This role will take place once a week or every two weeks!

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer and will be invited to join an end of summer party.

What you will be doing

• Provide mentoring for teens with interests such as art, fashion, films, anime, manga and creativity.
• Offer a safe adult presence who listens, supports, and helps build confidence.
• Lead informal creative sessions based on the young person’s interests.

The skills you need

• Ability to easily connect with teens and build trusting relationships
• You’re happy to tailor sessions to each young person.
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Experience in childcare desired
• Ability to speak either Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese is desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Location: Camden/Pan-London

Closing Date: Sunday 12th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an HR & Governance Trustee (Subcomittee Chair) at Solace Women's Aid.  

At Solace, we have continued to reach more people than ever before, supporting 20,000 women, children, young people and men across all of our services every year. Our aim is to work to prevent violence and abuse through support services such as Refuge Accommodation, Therapeutic Support, Community services and many more. Our holistic approach to empowering survivors allows women and girls to achieve independent lives free from abuse. 

About the Service

Solace is a registered charity with the Charity Commission for England and Wales. The organisation is governed by a Board of Trustees, which is made up of up to 12 members from across a range of professional and life experiences.

Solace is seeking trustees to join our Board to fulfil their responsibilities in developing the strategic direction and overall governance of the organisation. This is an exciting opportunity to help drive the success of a growing charity that makes a profound and positive impact on the lives of women who have suffered from violence and abuse.

We are looking for those who value the equality of all women, are passionate about their wellbeing, and the challenges they face in violent and abusive environments. An interest in Solace’s work and approach is essential, as well as an ambitious outlook for Solace’s future.

About the Role

A successful candidate would have current or recent experience as a strategic HR Director in an organisation of similar scale and complexity to Solace Women’s Aid.

We are keen to appoint a candidate that thinks strategically, is passionate about the services we provide to women and girls and is therefore eager to utilise their expertise to contribute. We are looking for a committed Trustee who would take on the key role of chairing our HR & Governance subcommittee and will be integral to the governance of our Board.

Due to the nature of our work, we are looking for a female to take on this role, this is a genuine occupational requirement in line with the Equality Act 2010.

About the Location

We have two forms of meetings that trustees are expected to attend at our London head office; Board Meetings, which occur 4 times a year and Board Away Days which can take place up to two times annually. All trustees also need to be a part of a subcommittee, which are held online quarterly.

About the Time Committment

Trustees will need to attend 4 in person board meetings per year. Each trustee is expected to join at least one subcommittee, with meetings held remotely 4 times per year. The expected time commitment for trustees averages one day per month across the year.

How to apply

If you wish to apply to this position, please supply the following by 06-04-26:

• A detailed CV setting out your career history, with responsibilities and achievements. A covering letter (maximum 2 sides) highlighting your suitability for the role and how you meet the above person specification. Please note that the covering letter is an important part of your application and will be assessed as part of your full application.

• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

Please send your CV and cover letter to our Executive Assistant using the contact email address displayed via our direct Solace vacancy for this role.

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Location: Camden/Pan-London

Closing Date: Sunday 12th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as a Trustee at Solace Women's Aid.  

At Solace, we have continued to reach more people than ever before, supporting 20,000 women, children, young people and men across all of our services every year. Our aim is to work to prevent violence and abuse through support services such as Refuge Accommodation, Therapeutic Support, Community services and many more. Our holistic approach to empowering survivors allows women and girls to achieve independent lives free from abuse. 

About the Service

Solace is a registered charity with the Charity Commission for England and Wales. The organisation is governed by a Board of Trustees, which is made up of up to 12 members from across a range of professional and life experiences.

Solace is seeking trustees to join our Board to fulfil their responsibilities in developing the strategic direction and overall governance of the organisation. This is an exciting opportunity to help drive the success of a growing charity that makes a profound and positive impact on the lives of women who have suffered from violence and abuse.

We are looking for those who value the equality of all women, are passionate about their wellbeing, and the challenges they face in violent and abusive environments. An interest in Solace’s work and approach is essential, as well as an ambitious outlook for Solace’s future. Due to the nature of our work, we are looking for a female to take on this role, this is a genuine occupational requirement in line with the Equality Act 2010

About the Role

We are looking for a trustee who has the knowledge, skill, commitment and expertise to support the Executive Team to lead Solace’s strategic development. As a trustee your focus will be on assurance, ensuring Solace is delivering impact, compliant with all relevant legislation, is financially sustainable and has long term strategic plans. You will act as a critical friend to the Executive Team, providing both support and constructive challenge to ensure high quality service delivery.

• You will have an excellent understanding of the violence against women and girls’ sector and a commitment to eradicating domestic and sexual violence.
• You will bring experience of strategic leadership, with the ability to develop and monitor the delivery of Solace’s strategic plans to maximise impact for survivors.
• You will have strong financial acumen, providing the ability to scrutinize the charity’s budgets and financial performance to ensure long-term sustainability and responsible resource management.
• You will have sound judgement, with the ability to make difficult choices in the best interests of the charity.
• . You will be committed to Solace’s values and promote equity, diversity and inclusion at board level and contribute to an anti-racist and feminist culture throughout the organization.
• You will have effective communication skills with the ability to build relationships and represent the organization as needed.
• You will need to have the time to carry out your trustee duties effectively, collaborating with the chair, other trustees, shadow board and executive team as needed to further Solace’s mission.
• Existing knowledge of English charity governance is advantageous, but prior trustee experience is not essential; however a commitment to understand the role of a trustee to ensure compliance with charity law is.

About the Location

Our board meetings are held in our Central London office. Subcommittee meetings are usually held online. We also hold up to two annual away day which occurs in Central London. Board Meetings, which occur 4 times a year and Board Away Days which can take place up to two times annually. All trustees also need to be a part of a subcommittee, which are held online quarterly.

About the Time Committment

Board Meetings, which occur 4 times a year and Board Away Days which can take place up to two times annually. All trustees also need to be a part of a subcommittee, which are held online quarterly. Trustees need to ensure they read papers in advance and attend a majority of meetings as scheduled. Overall time commitment for trustees is expected to be a day per month.

How to apply

If you wish to apply to this position, please supply the following by 06-04-26:

• A detailed CV setting out your career history, with responsibilities and achievements. A covering letter (maximum 2 sides) highlighting your suitability for the role and how you meet the above person specification. Please note that the covering letter is an important part of your application and will be assessed as part of your full application.

• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

Please send your CV and cover letter to our Executive Assistant using the contact email address displayed via our direct Solace vacancy for this role.

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

We are looking for the 'practical hands' to help our families reclaim their childhood! From board game marathons to movie afternoons to day trip adventures, you’ll be the friendly, consistent face children look forward to all week and will be helping us create a safe space for joy to return! This role will involve being onsite on Thursdays and supporting with outings on Wednesdays.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer, and will be invited to join an end of summer party.

What you will be doing

• Host relaxed, fun sessions like board game marathons, film afternoons, craft corners, and general “chill-out zones”.
• Build relationships with the children so you can be a familiar, grounding presence during Wednesday outings.
• Support the team on day trips and outings

The skills you need

• You love games, fun, and going with the flow.
• Ability to build trusting relationships with the women and children
• You’re warm, reliable, and happy to lead high energy small group activities.
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Experience in childcare desired
• Ability to speak either Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese is desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

We are looking for the 'practical hands' to help our families reclaim their childhood. From bubbles to gloop to water trays, you’ll help toddlers explore the world through sensory fun! Expect giggles, creativity and plenty of foam! This will be an ad hoc role on Mondays, Tuesdays and Thursdays.

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20 – Aug 28) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer, and will be invited to join an end of summer party.

What you will be doing

• Support messy play sessions: foam, slime, water trays, gloop and more!
• Create themed Tuff Trays that encourage exploration, creativity and sensory learning.
• Lead bubbles, rhymes, singing and toddler friendly games.
• Help young children feel safe and playful after difficult experiences.

The skills you need

• You enjoy early years play, hands-on activities and don’t mind getting messy.
• You’re creative, energetic and confident with young children.
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Experience in childcare desired
• Ability to speak either Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese is desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Location: Camden/Pan-London

Closing Date: Sunday 12th April 2026

Closing Time: 00:00am

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Finance Trustee at Solace Women's Aid.  

At Solace, we have continued to reach more people than ever before, supporting 20,000 women, children, young people and men across all of our services every year. Our aim is to work to prevent violence and abuse through support services such as Refuge Accommodation, Therapeutic Support, Community services and many more. Our holistic approach to empowering survivors allows women and girls to achieve independent lives free from abuse. 

About the Service

Solace is a registered charity with the Charity Commission for England and Wales. The organisation is governed by a Board of Trustees, which is made up of up to 12 members from across a range of professional and life experiences.

Solace is seeking trustees to join our Board to fulfil their responsibilities in developing the strategic direction and overall governance of the organisation. This is an exciting opportunity to help drive the success of a growing charity that makes a profound and positive impact on the lives of women who have suffered from violence and abuse.

We are looking for those who value the equality of all women, are passionate about their wellbeing, and the challenges they face in violent and abusive environments. An interest in Solace’s work and approach is essential, as well as an ambitious outlook for Solace’s future.

Due to the nature of our work, we are looking for a female to take on this role, this is a genuine occupational requirement in line with the Equality Act 2010.

About the Role

A successful candidate would have a good understanding of current accounting standards in the UK charities sector and be able to guide the organisation through compliance and regulatory matters both now and in the future.   

This would include:

• Review financial statements (income, expenses, reserves, cash flow) as presented by the Solace Finance Director + CEO. Ensure successful audits are delivered on an annual basis in line with Companies House and regulatory requirements.
• Monitor financial statements for financial health and going concern status in the near term. Monitor financials to ensure the charity is financially viable in the longer term. 
• Ensure adequate financial controls are in place for Solace in coordination with the Finance Director + team
• Management of risk and risk oversight: identify financials risks (funding gaps, cash flow deficiencies, under-diversified funding, fraud) and support on mitigating actions. Ensure Charities Commission updates are completed and documented as needed.
• Have oversight of Solace’s Reserves as well as Reserves ambitions over the longer term. 
• Help the Board understand the financial information and position of the charity including audit results, budget implications, annual reporting sign off. 
• Ensure the charity’s funds are deployed in line with Solace’s overall purpose and strategy.

About the Location

We have two forms of meetings that trustees are expected to attend at our London head office; Board Meetings, which occur 4 times a year and Board Away Days which can take place up to two times annually. All trustees also need to be a part of a subcommittee, which are held online quarterly.

About the Time Committment

Trustees will need to attend 4 in person board meetings per year. Each trustee is expected to join at least one subcommittee, with meetings held remotely 4 times per year. The expected time commitment for trustees averages one day per month across the year.

How to apply

If you wish to apply to this position, please supply the following by 06-04-26:

• A detailed CV setting out your career history, with responsibilities and achievements. A covering letter (maximum 2 sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of your application and will be assessed as part of your full application.

• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

Please send your CV and cover letter to our Executive Assistant using the contact email address displayed via our direct Solace vacancy for this role.

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

We are looking for the 'practical hands' to help our families reclaim their childhood. You’ll support women and children with turning blank walls into colourful stories as well general arts and crafts, creating long lasting artwork that celebrates hope, identity and community, helping us create a safe space for joy to return!

We are seeking a diverse, proactive team of volunteers to support a 6-week summer programme (July 20th – Aug 28th) across three refuge houses. Our mission is to rebuild parent-child bonds and bring joy back into childhood for families recovering from domestic abuse. You will be volunteering alongside the Children Family workers throughout the summer, and will be invited to join an end of summer party.

What you will be doing

• Support children and mums to paint multi house community murals.
• Help set up activity boxes, paints, tools, and creative stations.
• Offer 1:1 support to children and adapt art techniques for different ages.
• Bring your own creative skills — anything from drawing to collage to craft!

The skills you need

• You’re creative, practical, and love helping children express themselves.
• You’re comfortable supporting mixed age groups.
• You enjoy collaborative art and don’t mind getting paint splattered.
• Ability to provide a supportive, and inclusive atmosphere that encourages learning and participation
• Good communication skills
• Experience in childcare desired
• Ability to speak either Farsi, Bengali, Punjabi, Bangladeshi, or Turkish, Nepalese is desired

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun

Role: Trustee 
Hours: Attendance at Board meetings six times a year, with reading and preparation before meetings
No Salary:  Unpaid volunteer role, expenses paid
Location: Meetings held on zoom or at our head office in London SE20
Deadline:  17th May 2026
Interviews:  In person in London SE20

ABOUT US

Bromley & Croydon Women's Aid (BCWA) aims to empower anyone suffering domestic abuse so they can make informed choices about their future. Our services are confidential, non-judgmental and respectful of diversity.

BCWA puts anyone who contacts us for support at the heart of decision making, so that they can gain the confidence, strength and self-respect needed to free themselves from abusive relationships

Our Ethos

BCWA believe in providing high-quality services to anyone fleeing domestic abuse. We have been working since 1975 to:

• focus on maintaining the independence, confidence and self-esteem of anyone we help
• be responsive to the needs of individuals in a culturally appropriate and sensitive way
• treat our residents, clients, staff and partners with integrity, honesty and respect.

Our Mission Statement

Our mission is to end all forms of domestic abuse in our community.  Our vision is to support and empower women to create change in their lives, so that they and their children can live free from domestic abuse and improve their quality of life.

OUR SERVICES

BCWA provide a wide range of services including:

Refuge

We provide safe accommodation for any woman and her children who is experiencing domestic abuse, or who is at risk of abuse.

Children are welcomed by Child Support Officers. Refuges have fully-equipped playrooms, where the project workers organise activities, after-school clubs, play sessions, fun days and one-to-one therapeutic activities.

BCWA is a registered housing provider with the Regulator or Social Housing (i.e. a Housing Association) and operates supported housing in a mix of owned and leased properties, some as managing agent for other housing associations, some operated independently.

Advice & Support

BCWA telephone Helpline supports women in the community who want to know what their options are around domestic abuse, or who need a non-judgmental listening ear. We run 12-week ‘Keys to Freedom’ support groups which offer a path to recognising abuse and peer support for recovery.

We offer advice to the friends and families of anyone experiencing domestic abuse. We give our expertise to legal and social services professionals, and we support women at appointments, accompany them to court, and also put them in contact with other services that can help them.

Our other services include:

Japanese service - BCWA, in partnership with the Japanese Embassy in London, offers outreach advice in Japanese to survivors of domestic abuse

NRPF/EEA service - Our specialist advisor works with migrant women without recourse to public funds (NRPF) and those from the EEA to regularise their immigration status and access benefits & support.

Men's service - All BCWA locations are women-only spaces, but men can be supported via our One Stop Shop service or by the IDSVA (high-risk) service in Bromley.

Our Approach to Equality, Diversity & Inclusion

Our work is based on building meaningful, supportive, enduring and respectful relationships with women from all cultures. We cannot do this without a strong commitment to equality, diversity and inclusion. BCWA’s approach is to try to make sure that EDI is central to everything we do and informs both our services and our organisational culture. 

Our goal is to develop and deliver consistently inclusive programmes, projects and services that support and bring together survivors of domestic abuse and their children and facilitate empowerment and recovery. We believe this enables best practice domestic abuse support, hope this will make everyone's experiences richer, and ultimately lead to more inclusive communities and sector best practice. 

BECOMING A TRUSTEE

What is a Trustee?

Trustees ensure their charity has a clear strategy, and that its work and goals are in line with its vision. A trustee's role in a charity is to be the ‘guardians of purpose’, making sure that all decisions put the needs of the beneficiaries first. They safeguard the charity’s assets – both physical assets, including property, and intangible ones, such as its reputation. They make sure these are used well and that the charity is run sustainably.

Why become a Trustee?

Being a Trustee can be very rewarding. As a Trustee you have the chance to support and shape the work and strategic direction of an organisation, and you can make a significant difference to a cause that matters to you.

Being a Trustee offers the opportunity for professional development. It can let you gain experience of strategy and leadership, and boost your CV. It will give you experience of being a non-executive director, such as setting a strategic vision, influencing and negotiation, and managing risk. If you already have significant experience in these areas, it can be stimulating to use it in a different and potentially challenging context. You will be part of a team and will have the opportunity to apply your unique skills and experience while learning from others. Working closely with a passionate team of people who have different perspectives is often one of the most enjoyable aspects of the role. Trustees often say that being a board member has been one the richest sources of learning in their professional lives.

Why join our board?

BCWA was founded by a group of local women in Bromley who wanted to do something practical to support women in their local community and has been run by women and for women ever since. Over the past few years the organisation has grown considerably but still operates very much in the spirit of grassroots feminist women’s movement of the 70s, out of which it was founded.

Many of our trustees, staff and volunteers have lived experience of domestic abuse, and the organisation actively welcome survivors at all levels. We are a supportive, warm and friendly group and we genuinely strive to foster great relationships. Our Board is made up of a diverse group of women with a broad range of backgrounds, skills and experience. This team operates on mutual respect and true collaboration in order to provide the best leadership possible to the charity. We are solutions oriented, creative, forward-thinking and passionate about working to end domestic abuse.

BCWA has seen sustained growth over the last few years and has increased its property portfolio to provide a range of dispersed ‘move on’ accommodation for women leaving refuge, with continued support.

The charity is also committed to an ongoing process of service improvement via stakeholder feedback and analysis of needs and gaps in provision. Our local knowledge and specialist expertise positions us very well to innovate in co-producing new services.

In addition to trauma-informed accommodation and community-based services, BCWA has developed a therapeutic service alongside, which encompasses child play therapy and a specialist in-house counselling service for women. This supports the health and wellbeing of survivors going forward as well as working towards the prevention of repeat victimisation.

A trusteeship with BCWA is an exciting opportunity to be part of a dynamic organisation, contribute to the local community and impact thousands of women’s lives for the better. It is a truly pivotal time to join the board at BCWA, as we develop and implement innovative new services that will add significantly to the breadth and impact of support available to survivors of domestic abuse in Bromley & Croydon.

What skills are we looking for?

We are looking for a range of new trustees with a range of different skills to shape and steer the future of this dynamic organisation, as well as bring wisdom, energy and new perspectives to our governance.  We would particularly welcome applications from women with knowledge of or experience working in the following sectors:

· Social housing, social investment, housing, company or charity or general legal background

· Provision of mental health services

· AI expertise

ROLE DESCRIPTION

We are looking for strategic-minded individuals with a variety of skills to join our board. Our trustees play an essential role in making sure that BCWA achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that we have a clear strategy and that our work and goals are in line with our vision.

Trustee duties

• To ensure the BCWA is carrying out its purposes, as set out in its governing document.
• To ensure the charity complies with its governing document, charity law and any other applicable laws.
• To act in the charity’s best interests, making balanced and adequately informed decisions.
• To contribute actively to the Board of Trustees in giving firm strategic direction, setting overall policy, defining goals and setting targets (including evaluating performance against set targets).
• To provide guidance using previous experience and expertise on a range of aspects of BCWA's business, including support to set up new initiatives.
• To ensure the effective and efficient administration of the Organisation.
• To monitor the financial, strategic and operational performance of BCWA.

In addition to the above responsibilities, each Trustee should use any specific skills, knowledge or experience they possess, to enable the Board to reach sound decisions. This may involve leading discussions, focusing on key issues, scrutinising reports, providing advice and guidance on new issues, particularly where a Trustee has specific expertise. Our board meets bi-monthly and holds an Annual General Meeting.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision: working to end domestic abuse.
• Commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

What impact will you have?

You will be joining an organisation actively opposed to all forms of discrimination providing a service that is confidential, non-judgmental and respectful of diversity.

You will have the opportunity to showcase your skills as well as learn new ones.

We are a feminist organisation and recognise the gendered nature of domestic abuse and other forms of violence against women and girls.

Time Commitment

• Attendance at board meetings which take place six times a year. Meetings are held in the early evening, mostly on-line, with one or two held in-person at our south-east London Head Office.
• Trustees will also need to carry out any pre-meeting reading and preparation and may be contacted occasionally for advice.

Further Information

We are very happy to have informal discussions about the role and warmly welcome candidates to visit us or observe a board meeting if they wish.

New Trustees are assigned an existing member who is responsible for their induction and support for a period of 6 months.

As our organisation works with extremely vulnerable clients, safeguarding is one of our key priorities. Please contact us if you would like more info or to view our SG policies. In light of this, offers are subject to an enhanced DBS check and satisfactory references.

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010. 

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve. 

BCWA is an Equal Opportunities Employer. 

Reg. Charity No.1068007. 

Hopian is looking for volunteers to be the first point of contact for anyone who gets in touch with our Helpline for those affected by Domestic Abuse and Child Sexual Exploitation.

Hopian is a registered charity that provides advice and support for adults and children who have experienced Domestic Violence and Abuse through the provision of refuge accommodation and community support services.  We also provide support and access to counselling for people affected by Child Sexual Exploitation.

What the role entails:

• Answer inbound calls and respond to general enquiries to help people understand our service and the next steps.
• Take safe contact details and record brief notes so our staff can follow up efficiently.
• Triage and signpost using clear guidance, escalating any higher-risk or complex concerns to a staff member.
• Support email responses to straightforward enquiries and referrals, using agreed templates and safecontact practices.
• Contact people at the end of their support to gather feedback, helping us improve our services and ensure everyone feels heard and valued.

What we are looking for:

• Clear and confident communication, spoken and written,
• Active listening and empathy, with the ability to stay calm under pressure,
• Good judgement about boundaries and confidentiality (you will always have a staff member to escalate to),
• Basic digital skills for call notes and email replies.

Training, supervision & support

You will receive a structured induction, role-specific training, and ongoing group supervision, plus access to the Volunteer Handbook and a supportive team environment.

Recruitment process

Once you submit your CV and covering letter, it will be reviewed and shortlisted against the role criteria. If your application meets the requirements, you will be invited to an interview.

Applicants who are successful at the interview will receive a conditional offer, subject to standard checks. These include identity verification, two satisfactory references, and, where required for the role, a Disclosure and Barring Service check.

We will keep you informed at each stage and will advise you of induction dates once we have made a conditional offer.

Before starting your role, you will need to attend all required induction and role-specific training. Some sessions may fall outside your usual weekly volunteering schedule, particularly in the early stages of onboarding. We ask for a commitment to attend the full training programme so that you feel confident and supported in the helpline.