Relationship development manager volunteer roles in Edinburgh

Are you ready to build a legacy that saves lives?

In England today, too many men are fighting silent battles. They are navigating the complexities of mental health and personal growth without a compass or a tribe. At MINDSET, we are changing that narrative. We believe that through brotherhood, community, and intentional self-improvement, every man can reclaim his strength and purpose.

We have the vision. We have the board. Now, we need the Growth Architect.

The Volunteer Opportunity: Business Development Manager (Volunteer)

As our first-ever Business Development Manager, you won’t just be "finding leads"—you will be the engine of our expansion. You will identify opportunities for growth, forge strategic partnerships, and secure the relationships that will put MINDSET on the map across every city in England. You are the one who turns our mission into a sustainable, national movement.

Who You Are

We aren't looking for a CV; we’re looking for a character. We need a strategist who is:

• A Natural Entrepreneur: You thrive in a "start-up" environment. You see a new charity and immediately start mapping out how to scale its impact.

• A Master Connector: You have the people skills to walk into any room—be it a corporate boardroom or a community hub—and inspire people to get behind our cause.

• A Person of Action: You are results-oriented. You have the passion and dedication to take our key milestones and turn them into tangible, long-term growth.

• A Believer: You are deeply committed to men’s mental health and believe that personal growth is the most valuable investment a man can make.

The Volunteer Role

Working directly with the Founder and CEO, you will lead the charge in "opening doors." You’ll develop our growth strategy, seek out corporate social responsibility (CSR) partnerships, and identify new avenues to bring our brotherhood to the men who need it most. You are the bridge between where MINDSET is today and where it will be tomorrow.

Why Join Us?

This is a chance to be there at the "Day One" of something massive. You will have a seat at the table, helping to steer the direction of a charity with national ambitions. You’ll gain high-level experience in nonprofit scaling and strategic networking, but more importantly, every partnership you secure will provide a lifeline for a father, a brother, or a son.

"A man’s mindset is the foundation of his future. Help us build the partnerships that make that foundation unbreakable."

If you have the business acumen to lead and the heart to serve, we want to hear from you. Help us turn the tide on men’s mental health by building the future of MINDSET.

We are looking for a passionate and conscientious individual to join our board of trustees as the trustee dedicated to strengthening and diversifying our financial sustainability for the future. As a valued member of the Board, the role will join the team of trustees to ensure that Equality in Tourism International fulfils its duty to its beneficiaries and delivers on our vision, mission and values.

This new trustee role will assist in strengthening our financial sustainability in the forthcoming growth period.This role will combine donor development and business development expertise. The Trustee will work alongside our Operations Manager to:

• Leverage personal and professional contacts to open doors for new opportunities.
• Cultivate and manage existing and potential donor relationships, including trusts, foundations, companies, high-net-worth individuals, and institutional/EU funders.
• Identify and explore new, sustainable income streams such as consultancy opportunities, training, corporate partnerships, etc.
• Develop a strategy to grow and diversify income.This will provide financial insight to support EiT’s strategic and budget planning.This will include identifying budgeting for restricted and unrestricted funding.
• Attend relevant networking events and represent EiT at conferences, webinars, trade shows etc with the aim of cultivating financial opportunities.
• Work closely with the Co-Directors and Trustees to align fundraising and business development with EiT’s strategic goals.

Person Specification

Essential

· Relevant Business experience and Donor Development

· Commitment to Equality in Tourism’s mission and values

• Proven track record in fundraising and donor development, with success across income streams, for instance:Trusts/foundations, Corporates, HNWIs, institutional/EU funding.
• Excellent relationship-building and networking abilities, ideally with existing donor or business contacts.
• Business development skills, with experience linking fundraising to long-term financial sustainability.
• Ability to think strategically and translate ideas into action.
• Strong written communication skills.

Desirable

· Trustee experience in a previous role

· Experience in gender equality, women’s rights, international development, or sustainable tourism.

• Financial literacy, including experience with budgets, restricted/unrestricted funding, and financial planning.
• Experience of innovative or entrepreneurial approaches to income generation.

About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales,  business development, and relationship management while making a meaningful contribution to our cause.

Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:

• Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
• Supporting the development of sales strategies and outreach campaigns.
• Helping to create compelling proposals and presentations.
• Conducting initial outreach to prospective clients via email, phone, and social media
• Help maintain the contact database with updated leads and follow-up notes.
• Analysing market trends and competitor activities.
• Contributing ideas to improve our sales processes and materials.
• Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.

What We're Looking For

• Strong communication and interpersonal skills
• Interest in sales, marketing, fundraising or business development
• Comfortable with technology and learning new systems
• Proactive, organised, and able to work independently.
• Ability to work independently and as part of a team
• A positive attitude and desire to contribute to a social impact organisation.

(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)

What You'll Gain

• Practical experience in sales and business development
• Mentorship and guidance from experienced professionals
• Opportunity to build your professional network
• Development of valuable transferable skills
• Flexible working arrangements

Additional Information

• This is a voluntary role and can be carried out entirely remotely.
• All reasonable expenses will be reimbursed.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.

Voluntary Sales Administrator
Programme Association: Enhanced Professional Development Programme (ePDP) /
International Personal Development Programme (iPDP)
Role Type: Part-time | Voluntary (Unpaid) | Remote
Commitment: 12 hours/week (Structured as two 6-hour shifts) | 16-week programme duration
Role Summary
Quilombo UK is seeking a highly organised and detail-oriented individual to join our team as a
Voluntary Sales Administrator. This role is designed for individuals looking to gain foundational
experience and an understanding of the sales lifecycle in a professional environment.
The administrator will provide essential support to the Sales Team, ensuring smooth operation
of all outreach campaigns and accurate performance reporting. This is a learning role focused
on developing business-critical administrative, research, and communication skills.
Key Responsibilities & Learning Areas
The Administrator will support the sales function by focusing on administrative efficiency and
target identification:
● Email Creation and Dissemination:
○ Drafting, preparing, and proofreading sales outreach emails and follow-up templates
(using tools like Mailchimp).
○ Assisting with the dissemination of campaigns to target audiences under the guidance
of the Sales Director.
● Target Audience Research:
○ Researching and identifying suitable target audiences, groups, and individuals for our
core service offerings (e.g., ePDP, iPDP, Workshops).
○ Collecting and verifying contact data (Email, Name, Phone) for the sales pipeline and
CRM systems.
● Sales Reporting and Metrics:
○ Assisting with the collection of sales data, including open rates, conversion tracking,
and campaign performance metrics.
○ Preparing basic sales reports to highlight outreach efficiency and campaign success.
● Administrative Support:
○ Managing and updating the sales contacts database and CRM (Customer Relationship
Management) system.
○ Organizing and maintaining sales documents and collateral.
Requirements & Skills
● Essential: A strong interest in pursuing a career in sales, marketing, or business
administration.

● Skills: Excellent organizational skills, strong attention to detail, proficiency in Microsoft
Excel/Google Sheets, and clear written communication.
● Equipment: Access to a personal laptop or PC with reliable internet connection.
What We Offer (Voluntary Benefits)
● Foundational Sales Experience: A clear understanding of the sales pipeline, from lead
generation to reporting.
● Skill Development: Hands-on training in professional tools (CRM, Email Marketing
platforms) and development of critical soft skills (research, data management,
professionalism).
● Mentorship: Coaching and guidance from the Senior Leadership team regarding sales
strategy and best practices.
● Certification: Certificate of completion and professional reference upon successful 16-
week programme completion.

This Role Turns Digital Campaigns Into Real-World Impact. At Tell My Truth and Shame the Devil C.I.C., online fundraising is more than clicks—it’s building a movement.
The Online Fundraising and Campaign Manager ensures that all digital campaigns—from social media drives to crowdfunding initiatives—are strategically designed, executed, and optimised for impact. You will lead online engagement, campaign planning, and donor acquisition strategies, connecting supporters to the CIC’s mission and converting attention into meaningful action. This is not a passive posting role—it is strategic, high-energy, and central to scaling the CIC’s digital impact.

This role exists to:

• Plan, launch, and manage online fundraising campaigns across multiple digital platforms
• Coordinate with Content and Donor Communication Specialists to ensure cohesive messaging
• Analyse campaign performance, adjusting strategies in real time for maximum engagement
• Support the Fundraising Director with digital strategy, reporting, and optimisation
• Ensure campaigns comply with safeguarding, ethical, and CIC standards
• Develop creative fundraising initiatives that engage online communities
• Track donor journeys from awareness to contribution, improving retention and growth

You are the digital architect of campaigns that mobilise supporters and funds.

Why This Role Matters

Online fundraising is critical for the CIC’s sustainability:

• It generates immediate and scalable revenue for programmes
• It grows awareness and community support beyond geographic boundaries
• It empowers supporters to engage meaningfully with the CIC’s mission

Without this role, online campaigns risk low engagement, wasted effort, or lost opportunities. With it, the CIC can reach thousands of supporters efficiently and ethically.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience using online fundraising platforms such as JustGiving, GoFundMe, Stripe, Patreon, or similar tools
• Experience in digital campaign planning, execution, and optimisation
• Strong understanding of social media marketing, including platform-specific strategies and analytics
• Experience with email marketing tools and CRM systems for supporter engagement and fundraising
• Ability to monitor, analyse, and interpret performance data to inform decisions
• Experience producing clear reports and insights for non-technical audiences and leadership
• Strong written communication skills, with an ability to craft compelling calls to action
• Creative mindset with the ability to generate and test innovative campaign ideas
• Good organisational skills and ability to manage multiple campaigns and deadlines
• Understanding of ethical fundraising, safeguarding, and data protection principles
• Ability to collaborate effectively with internal teams and volunteers
• Confidence working independently in a volunteer role, with proactive problem-solving skills
• Commitment to the organisation’s mission, values, and respectful supporter engagement

Desirable / Can Be Developed

• Basic knowledge of digital design or content tools

Qualifications

• Formal qualifications not required; equivalent professional or voluntary experience is highly valued

Main Responsibilities/ Key Duties

• Design and deliver online fundraising campaigns: Plan, implement, and manage end-to-end digital fundraising initiatives across social media, crowdfunding platforms, email marketing, and web-based channels. Ensure campaigns are aligned with organisational goals, audiences, and key fundraising moments.
• Develop innovative engagement strategies: Create and test creative campaign ideas, challenges, peer-to-peer fundraising initiatives, and digital engagement activities that motivate supporters to donate, share, and advocate. Continuously explore new trends and tools in online fundraising.
• Coordinate creative assets: Work collaboratively with Content, Communications, and Donor Engagement teams to develop compelling copy, visuals, videos, and calls to action. Ensure consistent messaging, tone, and branding across all digital channels.
• Campaign optimisation and performance monitoring: Track and analyse campaign metrics such as reach, engagement, conversion rates, donation values, and supporter growth. Use insights to adjust strategies in real time and improve campaign effectiveness.
• Data-driven decision making: Interpret analytics and audience behaviour to refine targeting, messaging, timing, and platform use. Support evidence-based recommendations for future fundraising activity.
• Compliance and ethical standards: Ensure all online fundraising activities comply with relevant regulations, platform terms, safeguarding policies, data protection requirements, and ethical fundraising standards. Promote transparency and donor trust at all stages.
• Reporting and accountability: Prepare clear and timely reports on campaign performance, outcomes, and learning for leadership and stakeholders. Highlight successes, challenges, and recommendations for improvement.
• Volunteer collaboration: Engage and coordinate volunteer teams and digital ambassadors to amplify campaigns, encourage peer sharing, and extend reach within communities and networks. Provide guidance and motivation to support consistent messaging.
• Continuous improvement: Contribute to the development of best practices, templates, and processes for online fundraising. Share learning across teams to strengthen organisational digital fundraising capacity. 

Who This Role Is For

This role is suited to someone who:

• Understands online fundraising and digital campaign strategy
• Can plan, execute, and monitor campaigns independently and collaboratively
• Is creative, data-driven, and solution-oriented
• Can translate social media trends into actionable fundraising opportunities
• Values transparency, ethics, and mission-aligned digital engagement

You are a strategic digital leader and campaign innovator.

What You Gain

• Founding-level experience in online fundraising strategy and execution
• Strategic insight into digital engagement and campaign optimisation
• Leadership exposure in managing multi-channel campaigns
• Priority consideration for future paid roles
• Direct contribution to community empowerment and CIC sustainability

This role builds digital strategy, fundraising, and online community leadership skills.

What This Role Is Not For

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid digital tools, analytics, or campaign strategy
• Are seeking immediate paid employment
• Are uncomfortable managing ethical online engagement and fundraising

Important to Be Clear

• This is a volunteer role during the CIC’s build phase
• It carries real responsibility for digital campaign success and donor engagement
• Paid roles will emerge as funding and sustainability allow

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about campaign strategy, performance, and collaboration

If you believe that digital campaigns can create meaningful impact, and that online engagement is a tool for real-world change, this role is for you.

A Final Word

Fundraising is about people, not just donations.

If you know that:

• Trust is built through transparency, consistency, and care
• Privacy and safeguarding are essential to ethical digital engagement
• Respectful communication strengthens supporter relationships and loyalty

 …then you already understand the heart of effective online fundraising and campaign management.

About Us

We are a globally-focused non-profit organisation, with Christian values, committed to enhancing education, developing sustainable skills, and alleviating poverty. Through strategic initiatives and collaborative partnerships, we empower communities and transform lives across India, South Africa, Zambia, and Zimbabwe.

As we scale our impact through our Strategic Growth and Impact Plan, we are seeking an experienced and driven leader to help us build meaningful corporate partnerships that support our mission.

The Role

As our Director of Corporate Partnerships, you will lead the development of high-value corporate relationships that provide financial, technical, and in-kind support to our programmes.

This role goes beyond fundraising we are looking for someone who can unlock skills-sharing, pro bono expertise, technical resourcing, and capacity-building support from corporate partners to strengthen our National Management Teams and operations.

You will play a key role in shaping how the private sector supports sustainable development and humanitarian impact within our organisation.

Key Responsibilities

Strategic Partnership Development

• Develop and implement a global corporate partnerships strategy aligned with our mission and values
• Identify and prioritise corporate partners with shared values and complementary expertise
• Design compelling partnership propositions and shared-value opportunities

Technical Resourcing & Capacity Building

• Develop partnership models that include skills transfer and capacity support
• Secure pro bono support, secondments, advisory services, and technology/knowledge transfer
• Work with country teams to identify operational and technical needs

Relationship Management

• Serve as lead relationship manager for key corporate partners
• Ensure strong stewardship through regular communication and reporting
• Deliver high-quality partner engagement and recognition

Collaboration & Internal Leadership

• Work closely with the Global Executive Leadership Team and National Management Teams
• Collaborate with fundraising and communications teams on partnership opportunities
• Champion a culture of partnership working across the organisation

Governance & Reporting

• Establish KPIs to track partnership performance and impact
• Report regularly to leadership and trustees
• Ensure ethical, compliant, and values-aligned partnerships

Representation & Advocacy

• Represent the organisation at meetings, forums, and corporate engagements
• Advocate for private sector engagement in sustainable development

What We’re Looking For

Experience & Knowledge

• 10+ years’ experience in corporate partnerships, business development, or strategic relationship management
• Senior-level experience developing high-value partnerships
• Strong track record negotiating complex partnership agreements
• Experience working with multinational corporates or foundations
• Understanding of skills-based volunteering or pro bono partnerships is highly desirable

Skills & Attributes

• Excellent relationship-building and influencing skills
• Strategic thinker with strong commercial awareness
• Strong proposal writing and presentation skills
• Cross-cultural awareness and collaborative mindset
• Innovative and solutions-focused
• High integrity and alignment with our mission and values

Desirable

• Experience in education, sustainability, technology, or humanitarian sectors
• Knowledge of development contexts in Africa or South Asia
• Experience in capacity building or technical assistance programmes

Why Join Us?

• Be part of a passionate, mission-driven global team
• Use your expertise to create meaningful, sustainable impact
• Flexible volunteer commitment
• Opportunity to shape a growing international charity’s partnerships strategy
• Professional growth and leadership experience in the nonprofit sector

Are you a strategic relationship-builder with a heart for social impact and global development? If so, we would love to hear from you.

Dancers’ Career Development (DCD) is the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers.

We are seeking a new Co-opted Committee Member with finance expertise and an interest in dance to join our welcoming and experienced Finance, Audit & Risk Sub-Committee of the Board of Trustees. Our ideal candidate will have a good understanding of the requirements of charity governance and risk.

For full details, including how to apply, please download the role information pack from our website. 

Application deadline: Monday 9 February 2026.

We are seeking someone who has experience of being a Treasurer or Finance, Audit & Risk Committee Member (preferably in the charity sector) and has a good understanding of the requirements of charity accounting and governance.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Inclusive Boards is delighted to support Migrant Help in their search to appoint a Trustee with expertise in People and HR. 

About Migrant Help

Migrant Help is a leading charity that was established in 1963 and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects migrants, treats them with respect and enables them to reach their full potential.

Our core services include:

• Asylum support - helping those seeking asylum in the UK to apply for accommodation and financial support, to report issues with asylum accommodation and providing expert advice to guide them on their asylum journey.

• Support for survivors of slavery and human trafficking – with a dedicated casework team providing safe accommodation, support plans and help accessing key services, empowering clients as they recover from their trauma, reducing the risk of re-trafficking and helping them to move on to a positive new chapter in their lives.

• Refugee resettlement services - assisting those arriving through an official resettlement scheme as they settle in their new communities.

• Clear Voice – a subsidiary of Migrant Help and an award-winning social enterprise offering high quality interpreting and translation services, which donates all of its profits back to Migrant Help to support our work.

About the opportunity

Joining a dynamic and passionate Board, the ideal candidate will provide expert oversight, guidance, and support for the Charity’s strategic objectives and as Chair of the People & Remuneration Committee, work closely with senior leadership on current and future strategic People (HR) matters.

Skills & experience required

• Senior strategic leadership and management experience.

• Demonstrable expertise in people & culture, strategy, recognition, reward and organisational development.

• An inclusive leader, with good interpersonal and relationship building skills.

• Independent judgement and strong communication skills.

• Act with integrity and respect when working with others.

• Previous experience as a trustee (desirable).

We particularly welcome applications from individuals with first-hand or indirect experience of being a refugee or migrant into the UK, either recently or in past generations.

​​​​​For more information please visit our website.

How to apply

The recruitment process is being undertaken by Inclusive Boards on behalf of Migrant Help. If you wish to apply for this position, please supply the following by 11.59pm on 01/03/2026:

• A detailed CV, setting out your career history, with responsibilities and achievements. 

• A cover letter (maximum two sides of A4) highlighting your suitability for the role for which you’re applying and how you meet the person specification. Please note that the cover letter is an important part of your application and will be assessed.

• Details of two professional referees with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

We are looking for someone who shares our vision of shaping a recognised, valued and inclusive sport and physical activity sector that everyone can be a part of, and who is committed to the highest levels of governance, risk management and assurance.

The Audit and Probity Committee reports directly to CIMSPA’s Board of Trustees and is a crucial part of our governance structure, overseeing our risk landscape.  By ensuring that risk is adequately managed and that the organisation is governed with integrity, the committee guides CIMSPA’s strategic decision-making processes.  Alongside this, the committee provides oversight, challenge and scrutiny across a range of areas, including our internal controls and our financial performance and management. 

Specialisms

Based on the committee’ annual skills review, we have identified the following specialisms as a priority for recruitment:

• Government and policy-making

• Legal and regulatory

Therefore we are seeking to appoint a committee member with significant experience in at least one of these areas.

Core Skills

We also expect all committee members to have significant experience in one or more of the following:

• Finance

• Audit and risk

• Governance and compliance

• Our system interventions (as detailed in our strategy)

• Business and commercial

• Digital

Please note - an in-depth knowledge of the sport and physical activity sector is not essential.

Key responsibilities include but are not limited to:

• Ensuring that the committee fulfils its purpose as stated in its Terms of Reference.
• Ensuring that the committee complies with CIMSPA’s Charter and Statutes, charity law, company law and all other relevant legislation/regulations as they relate to the committee.
• Managing CIMSPA’s resources responsibly and honestly, with a duty of prudence.
• Working in partnership with CIMSPA’s CEO or senior leadership team to ensure the strategic aims of the organisation are achieved as they relate to the committee, maintaining a management and oversight role.
• Ensuring that the committee is accountable.

Closing date for applications: Monday 2nd March 2026 at 9am

Provisional date for virtual interviews: Monday 16th March 2026

Our partner is delivering specialist services and long-term support to people affected by conflict, displacement and severe adversity. Through direct programmes, partnerships and systems-level work, they help individuals rebuild their lives and strengthen community-based support structures.

The organisation is now undertaking a major upgrade of its finance function, as its current Sage 50 and Excel-based system is no longer fit for purpose. They are seeking pro bono support to help select and prepare for the implementation of a modern, efficient accounting system that will strengthen controls, reduce manual processing and improve management reporting.

They are looking for an experienced finance professional to work alongside their finance team in a phased engagement, providing both strategic guidance and practical support. The initial phase will focus on clarifying what a “good” future system looks like, defining functional and reporting requirements, preparing for conversations with software providers, and assessing data readiness and migration strategy. Depending on skills, availability and progress, this may then extend into hands-on support with implementation and migration activity.

Key areas of support include:

• Clarifying future finance system requirements and what “good” looks like for the organisation
• Supporting preparation for conversations with accounting software providers
• Reviewing data quality, chart of accounts and readiness for migration
• Sense-checking the proposed implementation approach and project plan
• Supporting development of efficient accounts payable, bank reconciliation and reporting processes
• Advising on integrations, automation and data flows (e.g. bank, CRM, reporting tools)
• Coaching and mentoring finance staff to ensure skills are embedded

The volunteer will work closely with the finance systems project team, led internally by a member of the finance team.

Profile

The ideal volunteer will be a finance professional with strong experience in day-to-day accounting processes and finance systems. They should have worked at a practical level with accounting software and understand what good controls, reconciliations and reporting look like. Experience of system selection, data migration, integrations or automation would be highly valuable, as would a coaching and mentoring mindset. This role would suit someone who enjoys combining hands-on delivery with advisory support.

Time commitment

The assignment will be delivered remotely over an initial three-month period, requiring approximately 2–5 hours per week, with the option to extend depending on progress and mutual availability. The start date is ASAP.

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• As the Senior HR Officer in our Volunteer Relations team, you will be reporting directly to the HR Manager, as well as oversee the day-to-day management of volunteer relations across our organisation, ensuring the  smooth execution of policies and adherence to the Volunteer Handbook. Your role involves being the primary point of contact for volunteers, addressing queries, and resolving issues promptly while upholding the organisation’s standards and values.

• You will also play a key role in fostering a professional and supportive environment for all volunteers, maintaining productive relationships, and ensuring operational excellence in volunteer management.

Duties

1. Exit Management

• Facilitate seamless volunteer offboarding processes, including conducting structured exit interviews to identify areas of improvement.
• Maintain accurate records of exits to inform retention and engagement strategies.
• Ensure compliance with organisational policies during volunteer departures.

2. Volunteer Inactivity Management

• Monitor volunteer activity levels and implement inactivity management procedures in collaboration with line managers.
• Maintain updated records to track and report volunteer activity trends.

3. Grievance and Conflict Resolution

• Implement and manage an efficient grievance procedure to handle volunteer concerns professionally and promptly.
• Ensure impartiality and transparency in addressing grievances, collaborating with relevant stakeholders for resolution.
• Collaborate with the L&D team to provide periodic training for volunteers and managers on grievance handling and conflict resolution.

4. Policy Execution and Compliance

• Act as the primary custodian of the Volunteer Handbook, ensuring volunteers are well-informed about organisational policies and procedures.
• Monitor compliance with organisational guidelines and address any violations in consultation with the HR Manager.
• Partner with the Policy team to update the Volunteer Handbook periodically to reflect regulatory changes and organisational needs.

5. Volunteer Relations

• Serve as the first point of contact for volunteers, addressing their queries and concerns to foster a positive environment.
• Actively promote inclusivity and diversity in all volunteer-related activities.

6. Compliance and Reporting

• Ensure all volunteer-related activities comply with organisational and legal standards.
• Prepare regular reports on the approved Key Performance Indicators (KPIs) including challenges and support needed.

Requirements

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Good experience and foundation in employee/volunteer relations

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.

What You’ll Gain

Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

We look forward to hearing from you!

Trustee

We are seeking three committed Trustees to join a national fostering Board at a pivotal time, supporting strategic growth and championing foster care across the UK.

Position: Trustee (Volunteer)
Organisation: The Fostering Network
Location: UK wide. Particular interest in Wales and Northern Ireland
Hours: Approximately 10 to 15 days per year
Term: 3 years, renewable for up to two further terms
Remuneration: Voluntary role. Reasonable travel expenses reimbursed
Closing Date: Monday 23 February 2026
Interview Dates: W/C 16 and 23 March 2026

About the Role

This is an opportunity to join the Board of Trustees at a national fostering charity, following the launch of a new organisational strategy and the appointment of a new Chair in 2025. Trustees play a vital role in setting strategic direction, ensuring strong governance and supporting the organisation to deliver meaningful change for children and young people in foster care.

Key responsibilities include:

· Providing strategic oversight and constructive challenge at Board level

· Supporting delivery of the five year organisational strategy

· Acting as an ambassador for the charity and its values

· Contributing to effective governance, risk management and financial oversight

· Building strong relationships with fellow Trustees, senior leaders and stakeholders

· Attending Board and committee meetings, both in person and online

About You

You will bring personal experience of the foster care sector and a strong commitment to improving outcomes for children and young people.

We are particularly interested in candidates who:

· Are based in Wales or Northern Ireland

· Are qualified social workers working within fostering services

· Have skills in finance, particularly qualified accountants

· Have experience in commercial or business development

You will demonstrate sound judgement, strategic thinking, discretion and the ability to contribute confidently within a Board setting.

About the Organisation

The UK’s leading fostering charity and membership organisation. Founded 50 years ago by foster carers, it works across all four nations to influence policy, improve practice and strengthen the fostering community. At the heart of its work is a belief in the power of relationships to transform lives.

Other roles you may have experience of could include; Trustee, Non Executive Director, Board Member, Independent Board Member, Social Work Leader, Finance Director, Commercial Director, Strategic Advisor.

Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

5. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

JOB PURPOSE:

This Role Turns Data Into Action for Community Impact

At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.

This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.

Purpose of the Role

This role exists to:

• Maintain and manage donor databases with accuracy and security
• Track donor engagement, contributions, and interactions
• Analyse donor behaviour and generate insights to inform campaigns and communications
• Support the Fundraising Director and Communication Specialists with data-driven strategies
• Ensure compliance with GDPR, safeguarding, and CIC policies
• Provide reporting on donor activity, trends, and retention strategies

You are the link between data, strategy, and donor trust.

About the role:

To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience. 

Why This Role Matters

Effective donor data management:

• Strengthens relationships and trust with supporters
• Optimises campaign targeting and impact
• Provides insight for strategic decisions and long-term planning

Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
• Competence in data entry, tracking, and ensuring data accuracy.
• Experience analysing fundraising or donor engagement data.
• Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
• Knowledge of GDPR, data protection principles, and ethical data handling.
• Experience in non-profit donor relations, fundraising support, or CRM administration.
• Ability to generate clear reports and visualisations for leadership.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with communications, fundraising, and digital teams.
• Ability to identify patterns, trends, and actionable insights from data.
• Problem-solving skills to improve donor systems and processes.

Desirable / Can Be Developed

• Experience supporting segmentation and targeted donor communications.
• Familiarity with donor engagement analytics and reporting dashboards.
• Experience in donor stewardship planning and personalised outreach.
• Understanding of the operational needs of volunteer-led organisations.
• Ability to work with multiple systems and integrate data from different platforms.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in donor relations, fundraising, or data management is highly valued.

Main Responsibilities/ Key Duties

• Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
• Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
• Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
• Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
• Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
• Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
• Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
• Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
• Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
• Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
• Flag data quality issues or system gaps and recommend solutions to leadership.
• Contribute to planning for scaling donor management systems as the CIC grows.
• Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
• Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.

What You Gain

• Founding experience in donor relations and data-driven fundraising
• Strategic insight into community-based fundraising and supporter engagement
• Leadership exposure in managing sensitive information and reporting
• Priority consideration for future paid roles
• Direct contribution to C.I.C sustainability and long-term impact

This role builds data stewardship, analytical thinking, and donor engagement skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Data is about people, not numbers.

If you know that:

• Trust is built through care and accuracy
• Privacy is a safeguarding issue
• Respect keeps relationships strong