Sales volunteer roles

Job description

We need dedicated volunteers to work at our Chiswick High Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.

About Octavia Foundation Shops

We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.

What are we looking for?

We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.

Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.

Job Type: Volunteer

Pay: n/a

Benefits:

• Travel Expenses claimable
• Store discount

Flexible language requirement:

• English not required

Schedule:

• Day shift
• Monday to Friday
• Weekend availability
• Weekends only

Work Location: In person

Description

Would you like to make a difference to the lives of blind and partially sighted people by supporting the RNIB Enterprises Team in a varied business sales admin role? Do you live in or close to Peterborough?

We're looking for a volunteer to help us with:
• Compiling contacts list of potential new business customers.
• Reaching out to new potential business customers.
• Calling/setting up meetings/calls with sales managers.
• Emailing outreach information/updates.
• Supporting with the administration of competition updates, and customer satisfaction surveys to better understand our customer base.

We're looking for volunteers who are available sometime during weekdays, ideally on a Thursday but this is flexible and a different day may be possible, for either a full day or a couple of half days a week.

This role is based within RNIB’s Peterborough office but there is also the option to volunteer remotely from home.

This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

How you will be supported in your role:
Full training on the role will be provided. You will also receive support from your volunteer manager which will include regular updates and catchups.

What you will gain from this role:
This is an ideal opportunity for someone looking to develop or refresh their admin skills in a volunteer role with the UK's leading sight loss charity and you will gain experience in dealing with business customers, supporting sales and order teams and a better understanding of MS Office.

How often will I be needed?

• 1 Days per Week

Key requirements

• This role requires 1 reference.

Additional location information

• This role is based within RNIB’s Peterborough office but there is also the option to volunteer remotely from home.

Who this opportunity will suit

Minimum age

• You must be at least 16 years old to apply

What skills and experience are needed?

• Some experience of with MS office, Word, Excel and Outlook. This is a busy role and would suit someone will excellent admin and customer care skills who has a methodical and organised approach and is able to pay attention to detail.

Can you help the Bristol Oxfam Online Shop raise money to support and empower some of the world’s most vulnerable communities?

We are looking for people with an eye for detail to help us research, prepare, photograph, describe and dispatch our homewares on Oxfam’s bespoke online shop. Our specialist online shop sells an eclectic range of clothing, accessories, books, music, film and homewares, sourced from our generous donors at Oxfam shops across the area.

We have had some very interesting homewares donations over the years, from antique postal scales to vintage bears and Wedgwood tea sets. If you know your homewares and can help us identify, price, list and photograph our stock your help will be invaluable! You will receive full training and support from our friendly and knowledgeable team.

What you can do at the shop:

We believe in empowering our volunteers so, depending on your interests and what you would like to get out of the role, you can get involved with any of the following aspects of running the online shop (and more!):

· Researching rare and valuable stock

· Selection, preparation and presentation of stock

· Photography and editing

· Creating accurate and engaging online listings

· Creating engaging content for the shop's social media platforms

· Packaging and dispatching items

What we can offer:

Oxfam's core values are empowerment, inclusiveness and accountability, and we stand by these in all aspects of our work. We provide a safe, friendly and supportive environment and we have a range of tasks to suit all potential volunteers. When you volunteer with us you will have the opportunity to develop your skills (and enhance your CV) and bring your own ideas into the shop. You will be warmly welcomed and you will feel a sense of ownership over the work you do. We will provide full training, giving you the benefit of our experience. We provide references for our volunteers, and we believe nobody should be out of pocket to volunteer with us, so if you live outside the Cotham area we can help with reasonable travel costs. Our shop only sells online and we are not open to the public, so if are interested in gaining ecommerce experience but would value a quieter, relaxed working environment, you will love it here!

What our team have to say about working at the shop:

“Oxfam has given me my first relevant volunteering experience – I’ve learnt about a range of different items as well as how an organisation works – and it gives me a chance each week to switch my focus away from uni work!”

“You come across lots of interesting items, but it can be a thrill when you find something rare or out of the ordinary”

“I’ve been here for four years and I love it – very friendly team, very varied – dealing with high end clothing, antiquarian books, household items and much more – it’s great to find new homes for unwanted goods”

What we ask for:

· Enthusiasm for selling stuff online!

· A willingness to learn and to work within Oxfam's core values

· A commitment of a 3 hour shift per week for at least 3 months

· A commitment to abide by all shop health and safety processes

What your help will enable us to do:

Every pound raised in these incredibly challenging times supports Oxfam’s aim of ending extreme poverty. This income is vital to empower people to help themselves out of poverty, and, crucially, it allows us to act immediately when a disaster happens - saving lives and providing essential resources to help rebuild communities.

Can you help us raise as much as we can to continue our work this year? We won't live with poverty. If you feel the same way we would love to work with you!

We are unable to accept volunteers who are under 16.

We are looking for friendly volunteers to support our Magdalen Street charity shop by providing a warm welcome to our customers and processing sales through the till and card machine. The time you dedicate will help us to make the most of the incredible donations to our charity shops and raise more funds for our vital animal welfare work.

Tasks and responsibilities:

• Greeting customers and serving them in a friendly, helpful and courteous manner
• Answering questions from customers, donors and supporters
• Processing sales through the till and card machine
• Helping with administration and reception duties around the till area
• Promoting Gift Aid and instore sales campaigns

Relevant training and support will be provided.

What we are looking for:

• Friendly, helpful and confident when working with the public
• Good communication and numeracy skills
• Previous customer service or retail experience would be beneficial but not necessary as full training will be given

Flexible days and hours to be agreed.

What we can offer you:

• Join a friendly team and meet new people
• Gain new skills and experience
• Your time will help us to make a difference to the welfare of the animals in your area

Our voluntary roles are subject to an informal interview and taster sessions. We will ask you to provide contact details for two referees, and you may need to sign an agreement and undergo specific training before starting the role.

There has never been a better time to consider volunteering as we prepare to open our new charity shop in Arundel.

We are seeking volunteers who are friendly, reliable, fun, vibrant and willing to work hard to make our shop a success!

What will you be doing

· Welcome customers and processing sales

· Accept, sort and label donations

· Display items for sale

· Help create eye-catching window displays

· Promote Gift Aid

· Keep the shop clean and tidy

What’s in it for you

· Make new friends

· Give back to your local community by raising vital funds for YOUR local hospice charity

· Gain confidence and customer service skills

· Be part of the award-winning St Wilfrid’s Volunteer team

· Enhance your CV and get valuable work experience

Skills you need

· An interest in retail and customer service

· Ability to work as part of a team

· Willingness to learn and develop

What else you need to know

· Duties – we have a range of flexible and regular duties available – a rota will be implemented

· No experience is required – we are happy to provide all training

· The shop has steps that lead down to our sorting area and facilities

We are unable to accept volunteers who are under 16.

We are looking for friendly volunteers to support our Queens Road charity shop by providing a warm welcome to our customers and processing sales through the till and card machine. The time you dedicate will help us to make the most of the incredible donations to our charity shops and raise more funds for our vital animal welfare work.

Tasks and responsibilities:

• Greeting customers and serving them in a friendly, helpful and courteous manner
• Answering questions from customers, donors and supporters
• Processing sales through the till and card machine
• Helping with administration and reception duties around the till area
• Promoting Gift Aid and instore sales campaigns

Relevant training and support will be provided.

What we are looking for:

• Friendly, helpful and confident when working with the public
• Good communication and numeracy skills
• Previous customer service or retail experience would be beneficial but not necessary as full training will be given

Flexible days and hours to be agreed.

What we can offer you:

• Join a friendly team and meet new people
• Gain new skills and experience
• Your time will help us to make a difference to the welfare of the animals in your area

Our voluntary roles are subject to an informal interview and taster sessions. We will ask you to provide contact details for two referees, and you may need to sign an agreement and undergo specific training before starting the role.

We are unable to accept volunteers who are under 16.

We are looking for friendly volunteers to support our Attleborough charity shop by providing a warm welcome to our customers and processing sales through the till and card machine. The time you dedicate will help us to make the most of the incredible donations to our charity shops and raise more funds for our vital animal welfare work.

Tasks and responsibilities:

• Greeting customers and serving them in a friendly, helpful and courteous manner
• Answering questions from customers, donors and supporters
• Processing sales through the till and card machine
• Helping with administration and reception duties around the till area
• Promoting Gift Aid and instore sales campaigns

Relevant training and support will be provided.

What we are looking for:

• Friendly, helpful and confident when working with the public
• Good communication and numeracy skills
• Previous customer service or retail experience would be beneficial but not necessary as full training will be given

Flexible days and hours to be agreed.

What we can offer you:

• Join a friendly team and meet new people
• Gain new skills and experience
• Your time will help us to make a difference to the welfare of the animals in your area

Our voluntary roles are subject to an informal interview and taster sessions. We will ask you to provide contact details for two referees, and you may need to sign an agreement and undergo specific training before starting the role.

We are unable to accept volunteers who are under 16.

We are looking for friendly volunteers to support our Cromer charity shop by providing a warm welcome to our customers and processing sales through the till and card machine. The time you dedicate will help us to make the most of the incredible donations to our charity shops and raise more funds for our vital animal welfare work.

Tasks and responsibilities:

• Greeting customers and serving them in a friendly, helpful and courteous manner
• Answering questions from customers, donors and supporters
• Processing sales through the till and card machine
• Helping with administration and reception duties around the till area
• Promoting Gift Aid and instore sales campaigns

Relevant training and support will be provided.

What we are looking for:

• Friendly, helpful and confident when working with the public
• Good communication and numeracy skills
• Previous customer service or retail experience would be beneficial but not necessary as full training will be given

Flexible days and hours to be agreed.

What we can offer you:

• Join a friendly team and meet new people
• Gain new skills and experience
• Your time will help us to make a difference to the welfare of the animals in your area

Our voluntary roles are subject to an informal interview and taster sessions. We will ask you to provide contact details for two referees, and you may need to sign an agreement and undergo specific training before starting the role.

We are unable to accept volunteers who are under 16.

We are looking for friendly volunteers to support our Dereham charity shop by providing a warm welcome to our customers and processing sales through the till and card machine. The time you dedicate will help us to make the most of the incredible donations to our charity shops and raise more funds for our vital animal welfare work.

Tasks and responsibilities:

• Greeting customers and serving them in a friendly, helpful and courteous manner
• Answering questions from customers, donors and supporters
• Processing sales through the till and card machine
• Helping with administration and reception duties around the till area
• Promoting Gift Aid and instore sales campaigns

Relevant training and support will be provided.

What we are looking for:

• Friendly, helpful and confident when working with the public
• Good communication and numeracy skills
• Previous customer service or retail experience would be beneficial but not necessary as full training will be given

Flexible days and hours to be agreed.

What we can offer you:

• Join a friendly team and meet new people
• Gain new skills and experience
• Your time will help us to make a difference to the welfare of the animals in your area

Our voluntary roles are subject to an informal interview and taster sessions. We will ask you to provide contact details for two referees, and you may need to sign an agreement and undergo specific training before starting the role.

We are unable to accept volunteers who are under 16.

We are looking for volunteers to support our Attleborough charity shop by helping to keep the sales floor clean, tidy, well stocked and organised and offering a helping hand to customers. The time you dedicate will help us to make the most of the incredible donations to our charity shops and raise more funds for our vital animal welfare work.

Tasks and responsibilities:

• Helping customers to find what they need and delivering great customer service
• Ensuring that the shop is clean, tidy and well organised
• Creating eye-catching window and shop displays
• Replenishing and rotating stock
• Promoting our campaigns and instore sales

Relevant training and support will be provided.

What we are looking for:

• Friendly, helpful and confident when working with the public
• Happy to work as part of a team
• Retail experience would be ideal but is not necessary as full training will be given

Flexible days and hours to be agreed.

What we can offer you:

• Join a friendly team and meet new people
• Gain new skills and experience

Our voluntary roles are subject to an informal interview and taster sessions. We will ask you to provide contact details for two referees, and you may need to sign an agreement and undergo specific training before starting the role.

Love fashion? Know your brands? Know your retro from your vintage? We are looking for people that love clothes and accessories to help us select, research, prepare, photograph and list our stock for sale on Oxfam’s bespoke online shop. No previous experience is necessary, we will provide full training.

During these uncertain times Oxfam’s work to tackle global poverty is more vital (and more challenging) than ever before. Can you use your fashion knowledge to help us raise money to support and empower some of the world’s most vulnerable communities?

What you can do at the shop:

You can get involved with any of the following:

· Selecting the best stock from the amazing donations we receive

· Researching rare and valuable stock

· Preparation and presentation of stock

· Photography and editing

· Creating accurate and engaging online listings

· Creating engaging content for the shop's social media platforms

· Upcycling items, or creating new items from waste textiles

What we can offer:

Oxfam's core values are empowerment, inclusiveness and accountability, and we stand by these in all aspects of our work. We provide a safe, friendly and supportive environment and we have a range of tasks to suit all potential volunteers. When you volunteer with us you will have the opportunity to develop your skills (and enhance your CV) and bring your own ideas into the shop. You will be warmly welcomed and you will feel a sense of ownership over the work you do. We will provide full training, giving you the benefit of our experience. We provide references for our volunteers, and we believe nobody should be out of pocket to volunteer with us, so if you live outside the Cotham area we can help with reasonable travel costs.

What our team have to say about working at the shop:

“Oxfam has given me my first relevant volunteering experience – I’ve learnt about a range of different items as well as how an organisation works – and it gives me a chance each week to switch my focus away from uni work!”

“You come across lots of interesting items, but it can be a thrill when you find something rare or out of the ordinary”

“I’ve been here for four years and I love it – very friendly team, very varied – dealing with high end clothing, antiquarian books, household items and much more – it’s great to find new homes for unwanted goods”

What we ask for:

· Enthusiasm for selling stuff online!

· A willingness to learn and to work within Oxfam's core values

· A commitment of a 3 hour shift per week for at least 3 months

· A commitment to abide by all shop health and safety processes

What your help will enable us to do:

Every pound raised in these incredibly challenging times supports Oxfam’s aim of ending extreme poverty. This income is vital to empower people to help themselves out of poverty, and, crucially, it allows us to act immediately when a disaster happens - saving lives and providing essential resources to help rebuild communities.

Can you help us raise as much as we can to continue our work this year? We won't live with poverty. If you feel the same way we would love to work with you!

Job description:

We are unable to accept volunteers who are under 16.

We are looking for volunteers to support our Sheringham charity shop by helping to keep the sales floor clean, tidy, well stocked and organised and offering a helping hand to customers. The time you dedicate will help us to make the most of the incredible donations to our charity shops and raise more funds for our vital animal welfare work.

Tasks and responsibilities:

• Helping customers to find what they need and delivering great customer service
• Ensuring that the shop is clean, tidy and well organised
• Creating eye-catching window and shop displays
• Replenishing and rotating stock
• Promoting our campaigns and instore sales

Relevant training and support will be provided.

What we are looking for:

• Friendly, helpful and confident when working with the public
• Happy to work as part of a team
• Retail experience would be ideal but is not necessary as full training will be given

Flexible days and hours to be agreed.

What we can offer you:

• Join a friendly team and meet new people
• Gain new skills and experience

Our voluntary roles are subject to an informal interview and taster sessions. We will ask you to provide contact details for two referees, and you may need to sign an agreement and undergo specific training before starting the role.

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As a Shop Volunteer you’ll be joining a friendly, welcoming team of volunteers and staff who support each other and have a lot of fun along the way. We value every volunteer and the unique perspective, skills and energy you bring. 

Whether you’re sorting donations, creating beautiful displays, or chatting to customers, every task you take on helps to build a more inclusive world. 

We value volunteer development, and as part of this role your can develop your skills further by training to become a till user alongside your regular shop volunteer responsibilities, or progressing into a Key volunteer, a role which includes opening, running, and closing the shop in the absence of the manager.

No matter your reason for volunteering – whether it’s to meet new people, build new skills or support Sense’s cause – there’s a place for you in one of our shops. 

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

Key responsibilities: Shop volunteer 

You’ll spend time doing a range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do.

Key responsibilities: Till volunteer

Being a till volunteer includes all the same responsibilities as a shop volunteer, however, when you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you are interested in becoming a till volunteer straight away, please select ‘Till volunteer’, as well as ‘Shop volunteer’, when asked which volunteer role/s you are interested in during your application.

Key responsibilities: Key volunteer 

Being a Key volunteer includes all the same responsibilities as a shop and till volunteer. However, if you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

If you are interested in becoming a Key volunteer straight away, please select ‘Key volunteer’ when asked which volunteer role/s you are interested in during your application.

Skills and qualities:

This role would suit you if you’re:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What we offer you:

As one of our volunteers, you’ll get:

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

We are looking for a Volunteer Market Stall Trader, to help sell produce made by our refugee chefs to customers at local markets. This role involves setting up and taking down the market stall, engaging with potential customers, explaining our products, addressing inquiries, and actively promoting sales. You will gain valuable experience in sales and customer service.

What will you be doing?

• Market Stall Setup and Take Down: Assist in the set up and take down of the market stall, including arranging products, setting up signage, and ensuring the stall is presentable.
• Product Promotion/Sales Encouragement: Engage with potential customers, explaining our products, the refugees who made them and our story, answering questions and providing recommendations as needed.
• Sales Transactions: Handle sales transactions efficiently and accurately including Zettle for cards and also cash.

Desirables:

• Ability to perform tasks that may involve heavy lifting and physical labour, such as setting up and taking down the market stall
• Strong customer service skills with a friendly and approachable demeanour
• Ability to work independently, as well as part of a team
• Willingness to learn about our charity and products and effectively communicate this to customers
• Basic numeracy skills required for processing sales transactions and handling money