Schools and communities manager volunteer roles

Inclusive Boards is pleased to be supporting Family Action in their search to appoint three new Trustees. 

About Family Action

Family Action supports people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Founded in 1869, the charity was providing services to children and families before the first aeroplane flew, before the first car was invented, even before it was first made compulsory for all primary age children to attend school. 

About the Trustee opportunities

Family Action is currently seeking three committed trustees to join the Board. We are particularly interested in hearing from candidates with experience in one or more of the following areas:

• Digital Marketing
• Investment
• Health & Social Care

The ideal candidate will have experience of the sector. It would also be an advantage if you had an interest in the provision of services to vulnerable people. 

You will join an energetic and active board who take pride in their support of this over 150-year-old charity, with approximately 175 services nationally.

​​​​​For more information please download the Candidate Information Pack.

Become a Fundraising Volunteer!

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs. 

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role... 

Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18. 

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you! 

What can I expect to be doing? 

As a flexible role, you have the choice to be involved in the following: 

• Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets. 

• Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full. 

• Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life. 

• Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team! 

What are the benefits to you and the cats? 

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them. 

We're looking for someone with: 

• Sympathy to cats and our values 

• Happy to be part of a team of dedicated volunteers and employees. 

• Flexible and adaptable to different events/activities 

• Open to new ideas and ways of fundraising 

How much time is expected of me? 

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

Support, guidance and keeping you safe 

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us. 

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection! 

Do you have experience in the legal sector and a passion for making a difference? We are seeking a new Trustee with legal expertise to help guide our strategy.

Key responsibilities

Governance and strategic leadership

• Actively participate in Board meetings and relevant Board committee meetings (e.g. Governance), providing objective advice on strategic direction, performance and resources.
• Work with the Chair, Chief Executive and other trustees to ensure the charity maintains the highest standards of governance, complies with all relevant laws and regulations and delivers on its mission.
• Contribute to the development, scrutiny and approval of organisational strategies, major projects and investment decisions, ensuring alignment with long-term goals.
• Champion the charity’s values, diversity and inclusion and ethical standards at all times.

Legal oversight and stewardship

• Support the organisation in complying with its governing documents, charity law, and other relevant legislation.
• Safeguard the organisation’s assets and ensure they are applied exclusively for charitable purposes.
• Support the Board in understanding legal duties, responsibilities, and liabilities.
• Contribute to setting and reviewing the organisation’s strategic direction.
• Monitor performance and ensure accountability across all areas of operation.
• Ensure financial stability and integrity, approving budgets and monitoring expenditure.
• Act as an ambassador for the organisation, promoting its mission and values.

Person specification

• Qualified solicitor or barrister or significant experience in legal practice
• Strong understanding of charity law, company law, compliance and governance frameworks
• Commitment to the organisation’s values and objectives
• Experience and understanding of the role of Company Secretary
• Experience at senior leadership level
• Exceptional communication, influencing and stakeholder management skills.
• Strategic thinker, capable of balancing detail with the bigger picture, and exercising sound independent judgement
• Deep commitment to the mission, vision and values of the charity, including principles of equality, diversity and inclusion.

Time commitment

This appointment requires a commitment to Rennie Grove Peace Hospice Care to attend quarterly early evening meetings of the Board of Trustees and serve on at least one Board committee (Governance Committee), with additional meetings as required.

In addition to attending meetings, trustees will need to make time to read and evaluate papers. All our trustees are encouraged to actively participate and engage in external events and networking to represent and promote the charity, where requested.

Appointments are usually for a term of three years with the possibility of two further three-year extensions by mutual agreement up to a maximum term of nine years.

Remuneration

This is a voluntary, unpaid trustee role. Reasonable expenses incurred in the course of duties will be reimbursed in line with the charity’s policy.

The benefits of joining our Board of Trustees include:

• Professional recognition
• Networking opportunities with fellow trustees as well as access to forums and communities of likeminded trustees at other organisations.
• Training and support to get the best out of the role.
• Career development: Diversify your experience and demonstrate leadership, governance expertise and commitment to public service.

Application process

Please submit a covering letter outlining how your skills and experience would contribute to Rennie Grove Peace Hospice Care in your role as Trustee, together with a recent CV.

The supporting statement should demonstrate why you want to join our charity, your suitability for this role and specifically address the key elements of this role specification.

If your skills and experience fit, you will be shortlisted and final selection will be via a two-stage formal interview process with the Chair of Trustees, Chief Executive and one or two other Trustees.

Deadline for applications: 5pm on Friday 13 February

Interview dates: 26 February and 11 March

Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?

We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.

What you’ll do:

• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.

• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.

• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.

• Create eye-catching visuals using tools like Canva.

• Update our website as required and make suggestions for improvements.

• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.

What we’ll provide:

· Creative freedom within agreed priorities and tone of voice.

· Access to the right tools plus shared photos, stories and impact stats.

· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.

Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.

Reasonable agreed expenses will be paid.

Thank you

Mark Flannagan
Chief Executive

About us

UpCycle, works with individuals in prisons and young people at risk in marginalised communities.  We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration.  We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.

In prisons

· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.

In the Community

· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.

· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.

· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.

Become a Fundraising Volunteer!

Cats Protection is the UK’s leading feline welfare charity, and our vision is a world where every cat is treated with kindness and an understanding of its needs. 

Cats are at the centre of everything we do, and our objectives are homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, employees and supporters.

A bit about this role... 

Please note - Due to the nature of fundraising roles, our volunteers must be over the age of 18. 

As a charity we can help thousands of cats each year thanks to the generous donations from our supporters. Raising funds is a key role in our charity, helping to raise the vital funds needed to help more cats and kittens in need.

As a fundraising volunteer, we will support you every step of the way to ensure your time at Cats Protection is a positive and rewarding one. Whatever time you can give really does make a big difference We have lots of exciting activities to choose from for example attending a fundraising event, fundraising online, promoting fundraising activities on social media, handling administrative tasks, or contributing to the development of new fundraising ideas. Whatever your skill set, this role could be perfect for you! 

What can I expect to be doing? 

As a flexible role, you have the choice to be involved in the following: 

• Face-to-face fundraising – organising or helping with our fundraising events, attending supermarket collections or local markets. 

• Distributing collection tins – popping collection tins into local shops and pubs and collecting them when they’re full. 

• Bringing new ideas! - We always love to come up with new ideas to raise funds for cats and we’d love to help bring yours to life. 

• Engaging with your local branches and Fundraising Hub and feeling like an integral part of the team! 

What are the benefits to you and the cats? 

You will have the opportunity to develop your knowledge though Cats Protection’s learn online system, providing you with the skills to thrive as a fundraiser.  You’ll also have the chance to meet new people and be part of a dedicated team of volunteers.
Money raised by our volunteers enables us to put cats first. Cats are at the centre of all we do. We care for them, ensure their welfare, and help others to understand and better support them. 

We're looking for someone with: 

• Sympathy to cats and our values 

• Happy to be part of a team of dedicated volunteers and employees. 

• Flexible and adaptable to different events/activities 

• Open to new ideas and ways of fundraising 

How much time is expected of me? 

Our Fundraising Volunteer roles are very flexible, often certain times of the year are busier than others. You can choose your level of involvement to suit your schedule!

Support, guidance and keeping you safe 

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us. 

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we encounter as part of our activities.

Thank you for your support and sharing in this commitment and for everything you will do during your time with Cats Protection! 

Greater Manchester Moving is a leading Greater Manchester charity which exists to change lives through movement, physical activity and sport. This drives everything that we do and motivates every single person engaged with our organisation.

We lead, support and connect people and partners across our brilliant city-region to enable Active Lives for All, uniting communities and creating more equal and inclusive places so that people can lead happier, healthier and more fulfilled lives.

Nationally, we are one of 42 Active Partnerships. Together, we work to create the conditions for an active nation. We work closely with Sport England to support the local implementation of the Uniting the Movement Strategy.

We are seeking to appoint an exceptional leader to serve as Chair of our Board. The successful candidate will provide inclusive, values-led leadership and strategic direction, uphold the highest standards of governance and financial oversight, and drive the growth of the charity’s value and impact.

As an ambassador and advocate, the Chair will champion the transformative benefits of movement, physical activity, and sport, foster strong relationships with partners and stakeholders, and promote equality, equity, diversity, and inclusion.

The role requires a commitment to nurturing an already high-performing Board, modelling integrity and accountability, and ensuring the charity operates in line with its values, regulatory responsibilities, and the Seven Principles of Public Life (Nolan Principles).

The Chair will work in close partnership with the Chief Executive, offering support, providing constructive challenge, and holding the executive leadership to account in delivering the charity’s objectives.

We are an organisation guided by our core values of passion, integrity, and purpose. We acknowledge and champion the advantages of a diverse and inclusive Board, and view enhancing diversity and inclusivity at the Board level as a vital factor in achieving our goals and objectives.

As an organisation we believe we should be reflective of the people within our communities and as such we encourage applications from underrepresented groups who can strengthen our already talented and committed Board.

If you are seeking a role that is inspirational, developmental and one which can make a difference to the lives of people in Greater Manchester, then we would love to hear from you.

The recruitment pack (which includes the role profile and person specification), application form and equal opportunities monitoring form are available to download from our website.

We are looking for a Treasurer with an accountancy background and Board level experience to join our Board to support our small but mighty charity to bring the joy of reading to primary school children across the country.

Location: Online
Salary: Voluntary with reasonable expenses reimbursed
Deadline for applications: 31st January 2026

About Us:

The Children’s Bookshow is a national charity that inspires children with a love of books and reading through an annual programme of inspiring theatre and digital performances and engaging creative workshops. We showcase some of the best authors and illustrators of children’s books from around the world, and celebrate children’s literature in translation. 

We are an Arts Council National Portfolio Organisation that has been running successfully for 23 years. Each year, we deliver 15 events in venues ranging from iconic theatres such as The Old Vic in London to community spaces and smaller scale theatres such as the New Wolsey in Ipswich, plus a programme of 60 creative workshops in primary schools. We target areas of high socio-economic deprivation, support environmental sustainability through our programme, and partner with local authorities, libraries and education providers. Every child who attends our theatre performances receives a free copy of the author’s book to take home and keep. This is integral to our offer - putting excellent books directly into the hands of children.

“Having Frank Cottrell-Boyce in for a free workshop really did make such a difference to our school and to our children. Frank was able to inspire every single child to write, no matter their need or ability, and children who would normally be reluctant to share their ideas in front of the class were confident to do so. Every single one of them went home talking non-stop about the amazing author they had met - with many now inspired to become authors. I can't put into words how grateful we are or how much of an impact those couple of hours have had on both the children and staff.” 
Teacher, Winyates Primary, Peterborough 2024

The opportunities:

If you think you have the expertise and passion to support our work and help us to deliver the kind of impact and change experienced by Winyates Primary, then we would love to hear from you!

Thanks to successful fundraising The Children’s Bookshow is financially stable for the next two years. Iterative growth and continued financial sustainability are crucial for us to fulfill our aspirations for the future: 

• Give more primary school children the invaluable experience of a live author event at a local theatre
• Enable children to work creatively with a world class artist in their own classroom 
• Increase book ownership by putting a free book into the hands of every child who attends one of our performances

We are recruiting a Treasurer to join our Board of highly-skilled, committed and friendly Trustees to guide and support us in achieving these aims.

The Role:
Trustees share oversight of The Children’s Bookshow’s artistic programming, operations, fundraising and finances, to ensure good governance in compliance with our governing document and with UK charity and company law.

Time commitment: around 4-6 days per year.

Treasurer:
We are seeking a new Treasurer to ensure high standards of financial governance and decision-making, and to act as a key sounding board for the Co-Directors in the financial planning, management and reporting of our charity. This will include overseeing our annual budget and cashflow and quarterly management accounts, and advising on how best to invest our reserve fund. 

We are looking for a qualified accountant with Board level experience with a UK charity and an interest in our work.

A background in children’s literature, publishing or theatre would be an advantage, but not essential.

The Children’s Bookshow is committed to creating a collaborative Board of Trustees that is inclusive and representative of our society. We actively encourage applicants from diverse backgrounds and from all sections of society to apply. 

Meetings:
There are typically four Board meetings a year lasting around an hour. Three of these meetings take place online and we endeavour to meet in person once a year in central London for a meeting followed by lunch. We welcome Trustees to attend our theatre performances and online events wherever possible to directly experience our work. 

We also have a Finance and Operations Committee that occasionally meets online and reports to the Board, which Trustees are invited to opt into to share their expertise in specific areas such as Finance, Fundraising and Development. 

How to apply

Please email your CV and a covering letter (each a maximum of 2 sides of A4) detailing your relevant expertise and experience for the role of Treasurer, and why you would like to be part of The Children’s Bookshow. We look forward to hearing from you. 

Thurgoland Out of School Club is a small charity that provides childcare to meet the local communities requirements. They offer complete daytime care for infants from the age of 6 weeks old, through to out of school care for children up to the age of 11 years.

TOOSC are a vital and much valued part of the beautiful rural village community in Thurgoland, providing support for families for 50 weeks of the year between 7.30am to 6pm.

This role provides an excellent opportunity to give back to the community while gaining experience of strategic leadership in a charitable organisation. It is an exciting time to join the board of trustees, with growing demand for services, the charity is financially sustainable and has reserves to support its development.

The Role

We are looking for someone with financial experience to embrace the role of Trustee (Treasurer) and ensure the sustainability of TOOSC for the village’s families.

The main responsibilities will include:

• Financial planning, budgeting and forecasting 
• Financial management and reporting, ensuring accurate financial records
• Financial oversight - monitoring income and expenditure, and providing quarterly reviews
•  Trustee duties and responsibilities – legal compliance, governance and strategic vision

The Person

We are looking for a financial professional with proven experience and a strong understanding of managing financial accounts and governance within the charity, corporate or public sector.

As a Trustee you will be legally responsible for the charity, therefore we are looking for someone who can demonstrate exceptional judgement, integrity and reliability. You must have the ability to provide strategic advice and contribute to long-term planning. An accountancy qualification (ACCA, ACA, CIMA etc.) would be desirable.

You will ideally have knowledge of the Charity Commission’s requirements and charity finance structures, or be willing to learn. A flair for presenting complex financial information clearly to non-finance colleagues and working effectively with the board of trustees is essential.

Why TOOSC?

This role is a wonderful opportunity to bring your financial skills, existing experience as a trustee or board member to a make a meaningful impact in the local community of Thurgoland.

You will be able to influence the future direction of this charitable organisation and secure sustainability for its future. By joining their passionate, friendly and supportive team you will have the opportunity to experience the valuable contribution made from skilled professionals and develop knowledge of charity governance, leadership and financial management

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Join Us as a Trustee – Help Shape a Safer Future

About the Role
We are seeking passionate and committed individuals to join our Board of Trustees. As a trustee, you’ll play a vital role in helping shape the strategic direction of the charity, ensuring good governance and supporting our leadership team to deliver high-quality, impactful services.

What We’re Looking For
We welcome applications from people of all backgrounds. We are especially keen to hear from individuals with experience in any of the following areas:

-        Estate and Property Strategy/ Management 

-        Health and Safety 

-        Finance 

You do not need previous board experience—we provide a full induction and support. What matters most is your commitment to our values and your willingness to contribute your time, insights, and passion.

Why Join Us?

• Make a real difference to the lives of clients
• Gain strategic and governance experience
• Be part of a supportive, forward-thinking team
• Help champion equity and amplify the voices of those often unheard

Trustee Duties

• Support and provide advice on Safer Places’ purpose, vision, goals and activities
• Approve operational strategies and policies and monitor and evaluate their implementation
• Oversee Safer Places’ financial plans and budgets and monitor and evaluate progress
• Ensure the effective and efficient administration of the organisation
• Ensure that key risks are being identified, monitored and controlled effectively Review and approve Safer Places’ financial statements
• Keep abreast of changes in the operating environment
• Contribute to regular reviews of Safer Places’ own governance.
• Attend Board meetings, adequately prepared to contribute to discussions
• Use independent judgment, acting legally and in good faith to promote and protect Safer Places’ interests, to the exclusion of personal and/or any third-party interests
• Contribute to the broader promotion of Safer Places’ objects, aims and reputation by applying your skills, expertise, knowledge and contacts

THE OPPORTUNITY

Are you a progressive and inclusive leader?  If you’re able to shape and influence an organisation with a strong foundation and a compelling ambition, then you could be our next Chair here at the Eikon charity.

This is a chance to employ your passion, commitment and bold leadership to support the lives of young people. You will have strong interpersonal skills and influencing capabilities, and a deep commitment to the charity’s mission and values

We need someone to engage and influence stakeholders internally as our Chair as well as able to be a strong ambassador externally.

If this sounds like you, then you might be the right person to join as our Chair.

WHO ARE THE EIKON CHARITY?

Now in our 30th year, The Eikon Charity supports children and young people across Surrey to feel safe, heard, and supported.

Growing up in today’s world can be incredibly challenging. That's why we empower children and young people to find the inner and external resources they need as they develop and navigate life.

We create spaces where they can be themselves and talk about their thoughts and feelings. They understand better than anyone what’s happening in their own lives, so we listen, without judging.

WHAT MATTERS TO US

We believe there should be more investment in empowering young people to prevent them from needing help with their mental health.  The needs of young people guide everything we do, shaping every decision and action we take.

We are committed to investing in preventative services and use our influence to persuade others to do the same.

We are also committed to diversity that supports young people and our volunteers to fulfil their personal potential.

IF YOU JOIN US…

You will lead us with confidence in an increasingly complex and challenging environment. We know that what we do has an impact on our children who, tragically, need more of everything we offer as their challenges increase. This is an opportunity to really make a difference to the next generation.

Becoming our Chair will be a fascinating and compelling way to engage with a highly successful charity poised to achieve so much more. Ensuring that the Board governs The Eikon Charity wisely will be a rich and rewarding opportunity.

WHO WE’RE LOOKING FOR

The Chair will provide strategic leadership and governance oversight to ensure the charity delivers maximum impact for the children and young people it works with. We need someone to demonstrate bold thinking and the ability to inspire and guide our Board.

We are particularly seeking:

• commitment to mission: passion for the charity’s purpose and a deep understanding of its social impact
• inclusivity & collaboration: fosters a collaborative and inclusive Board culture, encouraging diverse perspectives and constructive challenge
• influencing & advocacy - skilled in representing the charity and influencing key stakeholders

Please make sure you read our Candidate Information Pack before applying. It contains important details about the role and our organisation.

Don’t think you quite meet all the specifications? Please don’t count yourself out. We’d still love to learn more about your interest in joining the Eikon Charity.

WHAT’S NEXT?

Eastside People is supporting the Eikon Charity in the recruitment of this role. You can apply by submitting your CV and Cover Letter. 

The closing date for applications is Mon 23rd February. Shortlisting interviews will take place shortly after. Shortlisted candidates will then have an interview with the Eikon Charity shortly after this.

We acknowledge every application. You’ll always hear from us after taking the time to apply - we look forward to hearing from you!

Become a Trustee at Newcastle Theatre Royal

Newcastle Theatre Royal is one of the best loved and most recognised large scale, regional theatres in the UK creating moments of magic both on and off-stage. Our iconic Grade I listed building sits in the heart of Newcastle city centre and presents a diverse programme showcasing world class musicals, dance, opera and drama as well as our annual show-stopping pantomime, entertaining people of all ages from across the region.

Committed to creating a love of theatre for everyone, that lasts a lifetime, our wide-ranging Creative Engagement programme is central to our creative and artistic programme and provides pathways and opportunities to access, explore and enjoy creative activities for people of all ages, and support talent development in Newcastle and across the North East.

As an independent charity which receives no regular funding, ensuring financial resilience by broadening our income streams is key to our long-term future. Our Executive and staff team are supported by a committed and ambitious Board of Trustees.

We seek new Trustees to join our board – individuals who bring skills and lived experience to broaden the range of voices and perspectives in our leadership. We are looking to appoint a number of Trustees across a range of skill sets to complement the make up of our current board members, but in this round of recruitment, we are specifically looking for trustees with experience in:

• HR and overseeing People & Culture Strategies
• Creative, artistic or engagement experience in large scale cultural venues
• Catering and retail
• Capital Projects and Fundraising (related to listed buildings or cultural venues)

This is an exciting opportunity to make a meaningful difference and support our aim to be a theatre for everyone. We encourage and welcome interest from candidates who will bring different lived experiences and perspectives to the Trust.

Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

5. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

Join Chain Reaction as Treasurer!

The award-winning Chain Reaction is looking for a dynamic Treasurer to join our inspiring team of Volunteer Trustees. Our skilled and diverse Board guides our strategy, ensures financial and legal compliance and promotes our vital work with young people. They are a lively and positive board who bring energy and commitment to an upbeat youth-focused arts organisation.

As Treasurer, you’ll oversee financial management, ensuring robust controls and policies are in place. The day-to-day finances are handled by our office team using QuickBooks. The company’s financial structures and systems are well established and we have a long history of efficient financial management. The role involves five meetings a year (3-4 in Bromley-by-Bow, 1-2 online).

About Us

Currently celebrating 30 years of using theatre and media to ignite personal and social change, Chain Reaction produces high quality, emotionally engaging projects that transform the way people relate to themselves, their community and to wider society.

Working with vulnerable young people across London and Essex is at the heart of what we do. Our innovative projects respond directly to the current needs of young people and tackle the most acute social problems, including youth unemployment, gangs, social exclusion, youth violence, teenage pregnancy, conflict resolution, mental health, radicalisation, substance misuse, bullying and drugs.

Over the years we’re proud to have engaged over 415,000 young people through transformative projects that make a huge difference to those who need it most.

If you’re passionate about making a difference, join us!

Are you a dog lover with room in your home to look after a dog during evenings and weekends? This could be the perfect role for you!

As a Training Dog Fosterer, you’ll provide a loving temporary home to a dog in training, typically for a period of 12 to 20 weeks, as they begin their journey to become a guide dog. You’ll get to see the progress your furry companion is making in their training and be a vital part of their journey, without the commitment of looking after a dog full time.

What you’ll be doing:

In this rewarding role, your support for a guide dog in training will include:

• Doing the school run for your dog in training! This will typically involve dropping them off and picking them up at an agreed time Monday to Friday at one of our regional centres or community teams, however, some sites may vary. There are some locations where we will be able to collect and return the training dog from your home. 
• Caring for your dog in your home such as feeding, grooming, free running and playing, following the advice of our expert staff.
• Helping your dog keep up with their training by reinforcing the techniques at home from our first-class training programme.
• Making sure your dog is not left alone for more than four hours in a 24-hour period. If you’re planning on going on holiday, let us know at your initial phone call so we can plan alternative cover for your future life changer.

Can I foster a dog?

If you’re hoping to foster a guide dog in training, here’s what we ideally look for:

• Being close to one of our regional centres or community teams so that your dog can get to their training. 
• The agreement of your landlord to have a dog in your home if you rent your home.
• A safe and secure area outside for the dog to go to the toilet.

However, we try to be flexible – for example, you’ll still be able to foster a dog if you live in London, even if you don’t have access to outside space. 

What you’ll get:

• The opportunity to have a lovable canine companion!
• The satisfaction in knowing you’re supporting people with sight loss to live actively, independently, and well.
• The rewarding feeling of seeing your dog learn new training techniques to help them develop into a guide dog.
• An insight into our bespoke world-class training programme so that your dog’s training stays consistent at home, which can also help you train your own dogs or advance in a future career in dog handling.
• The opportunity to be part of the Guide Dogs community, meeting like-minded people in your area.
• A dedicated volunteer manager and fellow peers who will help support you throughout your role.

Training and support

You’ll attend a training workshop to understand the basics of our bespoke training techniques so you can confidently support your dog’s training at home. You’ll also receive ongoing guidance from your volunteer manager. If you have questions about the training requirements, we can answer these at your initial phone call along with any other support or accessibility needs you may have.

Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, dog food costs and other materials needed for your dog’s training.

Minimum age for volunteer is 18.

We also have a respite fosterer role available in some areas, where a dog would stay with you full time before moving on to the next stage of its journey.

Please check out our website to see what roles are available where you live.