Senior strategic content manager volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description:
Job Title: Learning & Development Specialist
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Learning & Development
About QuilomboUK
QuilomboUK is a trailblazing organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. Rooted in a People First philosophy, we empower individuals and teams to drive systemic change through equitable learning and growth opportunities.
Role Overview
As the Learning & Development Specialist, you will lead the design and delivery of impactful learning programs that align with QuilomboUK’s mission and strategic goals. You’ll develop leadership curricula, create engaging instructional materials, oversee induction training, and continuously refine L&D initiatives based on feedback and data. This role is ideal for a creative, data-driven professional passionate about fostering inclusive leadership and equipping teams with the skills to advance social justice.
Key Responsibilities
Leadership Development & Training
- Design and implement leadership training curricula, workshops, and coaching programs that cultivate inclusive, equitable, and socially conscious leaders.
- Partner with senior leaders to identify skill gaps and align learning and development (L&D) strategies with organisational objectives.
- Facilitate dynamic workshops on topics like anti-bias leadership, conflict resolution, and change management.
Instructional Design & Content Development
- Create engaging, accessible learning materials, including e-learning modules, facilitator guides, videos, and assessments, using tools like Articulate 360 or Adobe Captivate.
- Embed D&I principles and social justice themes into all content, ensuring cultural relevance and representation.
- Develop microlearning resources and toolkits to support continuous, self-directed learning in a remote environment.
AI-Enhanced Instructional Design
- Using various platforms, create dynamic, AI-generated content (e.g., simulations, scenario-based learning), and adaptive e-learning modules.
- Build AI-driven assessments and feedback loops to measure knowledge retention and behavioural change.
Onboarding & Integration
- Lead the design and delivery of induction programs that immerse new hires in QuilomboUK’s mission, values, and D&I commitments.
- Collaborate with cross-functional teams to ensure onboarding content reflects role-specific and cultural integration needs.
- Monitor new hire feedback to refine onboarding experiences and reduce time-to-productivity.
Training Evaluation & Continuous Improvement
- Measure training effectiveness using key performance indicators (KPIs) such as engagement rates, knowledge retention, and behavioural change.
- Analyse feedback surveys, LMS data, and performance metrics to identify gaps and iterate on content.
- Stay ahead of L&D trends (e.g., gamification, AI-driven learning) to innovate QuilomboUK’s programs.
D&I Integration
- Ensure all learning initiatives prioritise equity, cultural competence, and trauma-informed approaches.
- Partner with ERG (Employee Resource Group) leaders to co-create programs that address systemic inequities.
- Advocate for accessible learning design, including accommodations for neurodiverse individuals and those with disabilities.
Qualifications
- Experience: 3+ years in L&D, instructional design, or leadership development, ideally within mission-driven or D&I-focused organisations, with hands-on experience using AI tools.
- Skills:
- Expertise in e-learning authoring tools (e.g., Articulate, Canva) and LMS platforms.
- Strong facilitation and storytelling skills for remote and hybrid audiences.
- Proficiency in data analysis tools (e.g., Excel, Power BI) to measure program impact.
- Proficiency in prompt engineering for generative AI tools (e.g., ChatGPT, Claude) to create scalable content.
- Knowledge:
- Deep understanding of adult learning theories, inclusive pedagogy, and social justice frameworks.
- Familiarity with UK compliance standards related to workplace training.
- Understanding of ethical AI frameworks, algorithmic bias mitigation, and GDPR-compliant AI use in HR.
- Familiarity with AI and how it can amplify (or hinder) equitable learning outcomes.
- Alignment: Passionate about QuilomboUK’s mission and the role of L&D in driving equitable change.
Personal Attributes
- A visionary thinker who balances creativity with analytical rigour.
- Collaborative bridge-builder who engages stakeholders at all levels.
- Adaptive and empathetic, with a knack for simplifying complex concepts.
- Committed to lifelong learning and amplifying underrepresented voices.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Many older people in our communities face significant challenges - from loneliness, isolation, and frailty to financial hardship and managing lifechanging conditions like Dementia. The work we do is vital in ensuring they have access to the support and care they deserve.
Our team is deeply passionate about this mission. Many of us have personal experience supporting older relatives through similar challenges, and these lived experiences fuel our commitment to delivering high-quality, compassionate services.
Following our successful merger in August 2023, our organisation is now moving forward with greater ambition and a renewed focus on expanding our reach. As a Trustee, you will play a crucial role in shaping that future - helping us to serve more people, strengthen our services, and advocate for the needs of older people across Maidstone, Sevenoaks, and Tonbridge.
We are looking for people from a financial background to help with oversight of our budgeting, planning, forecasting, investments, governance, reporting and financial decision-making. This is a great opportunity to work closely with organisational leaders to ensure every penny makes a difference.
The client requests no contact from agencies or media sales.
2makeit is a charity that helps rehabilitate prisoners and ex-prisoners by offering them creative expression through programmes in skills such as music, art and writing.
Engaging with fellow prisoners, guided by experts including musicians, artists and writers, they learn how to collaborate and create, inspiring them to lead more productive and positive lives whilst in jail, and law-abiding lives on release.
2makeit is seeking an inspiring and committed Chair to lead its Board and help transform lives through creativity.
What will you be doing?
The Chair leads the board, ensuring that it governs the charity effectively, in service of the charity’s vision and mission. The Chair leads in an inclusive way, supporting the board to work together well, and providing support and challenge to the Director.
The Chair is also an ambassador for the charity.
Board members have a collective responsibility. This means that Trustees always act as a group and not as individuals.
Time commitment is approximately 15 - 20 hours a month, which includes:
- 4 quarterly board meetings (2–3 hours each) and their preparation (usually evenings, hybrid available).
- A weekly call with the Director (approx 1 hour).
- Ad hoc sub-group meetings and documents as required (mostly online).
- Ambassadorial commitments - 2makeit events, visits to prisons, projects.
What are we looking for?
2makeit is seeking an inspiring and committed Chair to lead its Board and help transform lives through creativity.
We are looking for someone with the following skills and experience:
- Understanding of the criminal justice sector is desirable.
- Strong communication, empathy, and ability to chair meetings in a collaborative, non-authoritarian way.
- Previous Trustee experience is desirable.
- Ability to build a close working relationship with the Director.
- Availability and flexibility (some daytime commitments, some evenings).
- Passionate about prisoner and ex-prisoner wellbeing.
- Ability to foster an environment for open discussion and debate amongst trustees.
- Willingness to hold trustees and members of the organisation to account for actions they agree to undertake.
What difference will you make?
This is an exciting time to join 2makeit to help realise our vision to be part of a criminal justice sector in which creativity plays a vital role in rehabilitation.
Three areas underpin the delivery of that vision:
- Creative projects in prison
- Resettlement work in the community
- Rehabilitative exhibiting and showcasing of work
Before you apply
The TrusteeWorks Team at Reach Volunteering are supporting 2makeit withtheir Chair recruitment.
Applications should be made via TrusteeWorks in the first instance.
To apply please submit your CV along with a covering letter stating why you wish to join the organisation and how your skills and experience would add
value to the board. 2makeit are happy to have an informal conversation with anyone who is interested in the role. Please contact TrusteeWorks to arrange this.
2makeit helps rehabilitate those with lived experience of the criminal justice sector by using creativity to inspire more positive lives.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you committed to supporting the emotional wellbeing of survivors and marginalised communities through culturally informed therapeutic practices? Tell My Truth and Shame the Devil C.I.C. is seeking a skilled Clinical Lead, Cultural & Emotional Therapy Liaison to join our founding volunteer team. This critical role ensures that all clinical and therapeutic support offered to members is safe, effective, culturally responsive, and aligned with the CIC’s survivor-led, values-driven mission.
As Clinical Lead, you will provide professional oversight, guidance, and liaison for all cultural and emotional therapy initiatives within the organisation. You will work closely with membership, engagement, and programme teams to ensure services are trauma-informed, culturally competent, and responsive to the needs of survivors, young people, and marginalised communities. This role blends strategic leadership, operational management, and community-facing support to build safe, transformative, and accessible therapy systems.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Professional qualification and current registration in Clinical Psychology, Counselling Psychology, Psychotherapy, Counselling, or a closely related discipline (e.g. HCPC, BACP, UKCP, BABCP, or equivalent)
- Demonstrable experience providing trauma-informed therapeutic support, with strong understanding of how trauma, culture, identity, and systemic factors affect emotional wellbeing
- Proven ability to deliver or advise on culturally competent practice with diverse cultural, ethnic, faith-based, and marginalised communities
- Sound knowledge of safeguarding frameworks, risk management, and ethical practice within clinical, voluntary, and community-based settings
- Working understanding of GDPR and data protection principles, particularly relating to confidential health and safeguarding information
- Experience supervising, mentoring, or providing reflective practice to clinical practitioners, facilitators, or volunteers (including non-clinical staff delivering emotional support)
- Ability to assess risk, respond calmly to complex or sensitive situations, and provide clear, proportionate clinical guidance
- Strong organisational skills, balancing strategic oversight with operational input in a volunteer or resource-limited environment
- Excellent communication skills, including the ability to explain clinical concepts to non-clinical audiences and work collaboratively across teams
- Experience working with survivors of abuse, trauma, exploitation, or systemic harm, and/or within grassroots, community-focused, or voluntary sector organisations
- High levels of professional integrity, emotional intelligence, cultural humility, and commitment to inclusive, ethical care
Desirable / Can Be Developed
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Role assumes senior-level competence; scope may evolve with organisational growth
Qualifications
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Current professional qualification and registration with a recognised regulatory body (as listed above)
Main Responsibilities/ Key Duties
- Provide strategic and hands-on clinical oversight to ensure the effective delivery of culturally informed emotional and therapeutic services. Ensure that programmes are safe, ethical, inclusive, and responsive to the diverse needs of members.
- Oversee the planning, delivery, and evaluation of emotional wellbeing and therapeutic services, ensuring that interventions are culturally appropriate, trauma-informed, and aligned with the organisation’s mission and values. This includes supporting programme design, session structures, referral pathways, and evaluation frameworks to promote positive member outcomes.
- Liaise closely with therapists, facilitators, programme leads, and safeguarding officers to ensure consistent alignment with clinical governance, ethical frameworks, safeguarding policies, and professional standards. Provide expert consultation on complex cultural considerations, trauma impacts, emotional safety, and effective engagement strategies, particularly for members from marginalised or under-served communities.
- Support the recruitment, onboarding, training, and supervision of therapy facilitators and volunteers. Advising on role suitability, contributing to training content, offering reflective supervision, and promoting best practice in boundaries, self-care, and ethical decision-making.
- Review and approve therapy protocols, session guidelines, risk assessments, and safeguarding procedures, ensuring they are clinically sound, culturally sensitive, and proportionate to the needs and risks of the service users. Ensure that all therapeutic activity complies with relevant professional regulatory standards, safeguarding legislation, and data protection requirements, including GDPR.
- Monitor member wellbeing outcomes, qualitative feedback, and service impact data to inform continuous improvement, learning, and programme development. This includes identifying trends, risks, or unmet needs and advising on appropriate service adaptations.
- As the primary clinical point of contact, the role holder will provide professional oversight for complex cases, escalations, or member concerns that require clinical judgement, risk management, or safeguarding intervention, working collaboratively with internal teams and external professionals where required.
What This Role Offers You:
- Leadership experience in shaping culturally-informed clinical and therapeutic services.
- Opportunity to influence the wellbeing and recovery of survivors and vulnerable community members.
- Personal and professional growth through working in a values-led, trauma-informed, and survivor-centred environment.
- The satisfaction of building safe, effective, and transformative support systems that align with community needs.
What This Role Is Not For:
- Individuals seeking traditional, hierarchical clinical roles without collaborative or community-facing responsibilities.
- Those unwilling to work within a survivor-centred, anti-capitalist, and culturally responsive framework.
- People expecting rigid structures or hands-off supervision—this role requires active leadership, decision-making, and engagement.
If you are ready to guide, shape, and oversee culturally-informed therapeutic support while making a tangible social impact, we want to hear from you. Apply now and become a key leader in building safe, transformative systems for survivors and communities.
A Final Word
Care is always about people, never just processes.
Trust grows through compassion, professionalism, and accountability.
Confidentiality is part of safeguarding, not an afterthought.
Respect, cultural awareness, and emotional safety are what sustain meaningful therapeutic relationships.
The client requests no contact from agencies or media sales.