Senior visitor experience officer volunteer roles

As the Thackray Museum of Medicine looks to build on a period of bold strategic growth since our 2021 redevelopment, we are seeking an experienced, ambitious and community-minded Chair to lead our Board of Trustees. The Thackray is the UK’s largest independent medical museum: a dynamic, civic museum in East Leeds with a nationally significant collection of over 50,000 objects and a clear mission to inspire people with the passion and purpose of medicine and healthcare - past, present and future. Since reopening we have grown audiences, deepened community partnerships and developed an ambitious plan to be the UK’s leading medical museum by 2030.

Role: Chair of the Board of Trustees
Term: Minimum three years from 12th May 2026, renewable (maximum six years)
Commitment: Approx. 1–1.5 days per month (voluntary; reasonable out-of-pocket expenses reimbursed)
Your location: Ideally Leeds (nationwide considered); Board meetings four times a year (three may be hybrid; in-person presence preferred).

The Role:
The Chair will lead and steward an engaged, forward-thinking Board to support the CEO and senior team as the Museum consolidates recent gains and secures long-term resilience. You will ensure excellent governance, provide constructive challenge and support to the CEO, strengthen relationships with funders and partners, champion the Museum’s commitment to equity and community co-curation, and be an ambassador for the organisation locally and nationally.

Key responsibilities:

· Set strategic direction: Lead the Board in shaping, approving and monitoring delivery of the CEO’s strategy to meet the Museum’s mission and 2030 ambitions.

· Own governance & risk: Ensure high standards of governance, legal and regulatory compliance, and effective oversight of the risk register.

· Build board capability: Drive trustee recruitment, induction, appraisal and succession planning to secure the skills, diversity and lived experience needed.

· Partner with the CEO: Line-manage and support the CEO - offering constructive challenge, guidance on operations and people matters, and ensuring strong executive accountability.

· Champion income & profile: Use networks to open doors to major funders, partners and donors, and actively raise the Museum’s profile.

· Ensure financial stewardship: Oversee budgets, reserves and trading activity with the Treasurer and Finance Committee, and scrutinise financial reporting.

· Lead effective meetings: Chair Board meetings, encourage robust discussion, ensure timely decisions and follow-through on agreed actions.

· Represent and advocate: Act as an ambassador to civic partners, funders, media and diverse local communities.

· Steward the estate: Support oversight of capital, maintenance and estate priorities for the Museum’s Victorian building.

Who you are:

· Seasoned governance leader: Experienced chair or senior trustee with sound knowledge of trustee duties, charity & company law and governance best practice.

· Strategic thinker: Track record of leading strategy in museums, heritage, culture, health or education - or in complex, stakeholder-facing organisations.

· Fundraising connector: Proven at building relationships with major funders, trusts, corporates or donors and supporting successful income-raising and profile activity.

· Financially literate: Comfortable with budget scrutiny, risk oversight and the commercial realities of earned income models or trading subsidiaries.

· Capital & estate experience: Practical experience of overseeing capital projects, estate stewardship or major building maintenance.

· ED&I and community champion: Committed to equity, inclusion and co-creation, with evidence of widening participation and diversifying leadership.

· Confident ambassador: Excellent interpersonal and public-facing skills; able to represent the Museum credibly to varied audiences.

· Supportive leader: Able to challenge and develop senior executives while fostering a collegiate, high-performing board culture.

· Local affinity desirable: A strong connection to Leeds or experience working in diverse urban communities is an advantage.

For full details of the role including how to apply, please download the full appointment brief . To apply, please send an up-to-date CV, a Supporting Statement (no more than two A4 pages) outlining your interest and relevant experience, in confidence to Jenny Hills at Harris Hill via the apply button.

For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence. There is also the opportunity for suitable interested candidates to speak to The Thackray’s CEO in advance of submitting an application.

Closing date for applications: 11.59pm, Tuesday 31 March 2026.

First stage interviews: w/c 13 April 2026 (tbc).

Second stage interviews: w/c 20 April 2026 (tbc).

The Thackray is actively committed to promoting Equality, Diversity and Inclusion. We are a Disability Confident employer (registration number DCS036392) and welcome applications from all sections of the community.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Taunton Brewhouse is looking for trustees from all backgrounds.  Key is sharing our vision for a bold, brilliant cultural venue in Taunton, adding to our existing skills and expedrience and prepared to to play an active role in meeting the challenges ahead.

If you have experience in general management and/or in HR, marketing or fundraising do get in touch.   We also seek a lead trustee on finance - please see separate announcement.

As a trustee, you'll share responsibility for:

• agreeing strategy and goals for Taunton Brewhouse
• appointing and setting salaries for senior management
• giving oversight and support to management
• paying attention to financial management
• ensuring due diligence in all regulatory matters including safe-guarding
• ensuring a robust approach to management of risk.

You'll attend Board meeting although much work is carried out in projects or committees.  You'll be an ambassador for Taunton Brewhouse and support our wider endeavours through attending press and community events.

There are 5 formal meetings pa held in evenings at Taunton Brewhouse.  Other meetings are generally in the day and are organised around the diaries of those involved.  We also aim for an annual 'away-day' to enable trustees time to reflect, plan and develop the organisation and themselves.

Please note that exceptional expenses are paid by prior agreement.

We aim to be in touch quickly both those who make a full application and those who prefer an informal initial discussion. 

The role of the Governing Body includes collective oversight of the College’s activities and setting and reviewing
our strategy and mission. The governor role is comparable with the non-executive directors of a public company
but instead of being accountable to shareholders, governors are accountable for public funds. As the College is an exempt charity, all governors are charity trustees.

Being a governor is a hugely rewarding leadership role. Governors can make a real difference and give something
back to the local community.

The College is currently looking for two new governors to join the Board. We are seeking experienced individuals, who
are looking for an opportunity to use and develop their professional skills in a board-level environment.
You don’t need to have prior board experience to apply.

The Board is currently looking for two new governors will have experience of one, or more, of the following areas: FE, education, apprenticeships. 

The Board also values the diversity of our students and staff, who come from a variety of ethnic, cultural and
religious backgrounds. The Board is determined to reflect this diversity amongst our Governing Body and
encourages people from a range of backgrounds and experiences to apply.

Please get in touch if you don’t feel you have the time to join the Board but would be interested in being co-opted to one of our committees. Co-option can provide an excellent introduction to voluntary governance roles. We are currently looking for co-opted members to join our Search and Governance Commitee, Resources Committee and Audit and Risk Committee.