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We’re looking for a dynamic, entrepreneurial self-starter to lead and grow commercial income at West Horsley Place. This is an exciting opportunity for a creative thinker with strong sales experience who can spot new opportunities, develop fresh ideas and turn them into successful, income-generating activity from concept through to delivery.
Job Description: Commercial Income Lead
Location: West Horsley Place (hybrid working considered)
Reporting to: Deputy Director
Hours: 0.8 Part Time
Contract: Fixed-term contract (12 months) with the option to extend.
We are open to a range of contract models, including freelance arrangements, annualised hours, job share or alternative part-time structures. Applicants with experience delivering events at a senior level are encouraged to propose a working arrangement that supports effective sales performance and event delivery.
Working pattern: Working hours will be agreed to meet business needs, with regular evening and weekend work required to deliver events
Salary: £35,000 for 0.8 Part Time (£43,750 FTE)
Role purpose
The Commercial Income Lead is a senior, entrepreneurial role responsible for shaping, growing and diversifying West Horsley Place’s commercial income.
This is a highly proactive position for a self-starter who thrives on identifying opportunity, creating new sales channels and turning ideas into deliverable, income-generating activity. The postholder will develop and lead commercial strategy while remaining closely involved in hands-on sales, client management and on-site delivery.
The role oversees a broad portfolio including corporate venue hire, filming and photography, third-party commercial activity and estate partnerships. It also provides strategic oversight of weddings and private events, line-managing the Weddings & Private Events Coordinator who leads day-to-day sales and delivery in that area.
Key responsibilities
Commercial leadership & strategy
- Develop and lead a clear commercial income strategy, aligned with the Trust’s charitable purpose and long-term sustainability.
- Identify, test and launch new sales channels, commercial products and partnerships, taking ideas from concept to implementation.
- Drive income growth by improving yield, diversifying offer and unlocking under-utilised assets across the house and estate.
- Monitor market trends and competitor activity, using insight to evolve pricing, positioning and proposition.
Sales & business development
- Personally lead sales activity for corporate hire, filming/location hire and other non-wedding commercial use.
- Build and maintain strong relationships with clients, agents, production companies and partners to generate repeat business and referrals.
- Represent West Horsley Place confidently in commercial negotiations and external relationships.
Planning & delivery
- Act as commercial lead for the planning and on-site delivery of non-wedding hires and events.
- Ensure high standards of delivery, client experience, risk management and operational coordination.
- Work closely with colleagues, contractors and tenants to ensure smooth delivery with minimal impact on public activity.
- Review performance and delivery post-event, embedding learning and continuous improvement.
Filming, traders & partnerships
- Serve as principal contact for filming and location hire, including management of the relationship with the location agency.
- Oversee relationships with regular and seasonal traders and third-party hirers.
- Identify, negotiate and secure commercial partnerships and estate-based opportunities that align with the Trust’s values and character.
Weddings & private events – strategic oversight
- Provide strategic oversight of weddings and private events to ensure alignment with wider commercial objectives.
- Line-manage the Weddings & Private Events Coordinator, setting priorities, supporting development and monitoring performance.
- Enable cross-support between weddings and other events where appropriate, while protecting the coordinator’s primary focus on wedding sales and delivery.
Organisational contribution
- Contribute to Trust-wide planning, commercial thinking and income development.
- Support Trust-led events and fundraising activity as required.
- Champion continuous improvement, new ways of working and a confident commercial culture.
- Undertake other reasonable duties as required.
Person Specification
Attributes
- Warm, welcoming and highly professional manner.
- Confident, proactive and commercially minded.
- Highly organised, detail-oriented and solutions-focused.
- Excellent relationship-builder with the ability to work positively with colleagues, volunteers, trustees, tenants, contractors and external clients.
- Calm under pressure, flexible and adaptable in a busy events environment.
Skills and experience
Essential
- Proven experience in commercial sales, business development or income generation (typically 3+ years).
- Experience of venue hire, events, hospitality or visitor-attraction environments.
- Strong commercial judgement, with a track record of meeting income targets.
- Confident people manager with line management experience.
- Excellent relationship-building, negotiation and client-handling skills.
- Highly organised, adaptable and calm under pressure.
- Willingness to work evenings and weekends as required.
Desirable
- Experience working in a charity or small organisation with mixed commercial objectives.
- Knowledge of estate-based commercial models (tenancies, concessions, licences).
We are a 400 acre estate, listed manor house and walled garden with the mission to improve people's lives through culture, heritage and nature



The client requests no contact from agencies or media sales.
Job Title: Head of Finance
Duration: Permanent
Hours: 36 hours per week – Monday to Friday
Salary: £62,300 per annum, plus pension and benefits
Location: Hybrid – Homebased and National Office, Northampton
Overall job purpose
To lead and develop the Finance team and provide financial management and business support. To lead CCT’s audit process, month-end process and the Trust’s investments and banking services. To support the Director of Finance and Commercial on projects as required.
The Head of Finance will have responsibility for managing the Trust’s accounting system. The postholder will also lead the annual audit, month end reporting and investment and banking services. Working closely with the Director of Finance and Commercial and Finance Analyst, they will provide internal and external stakeholders with the necessary financial reports to manage Trust business.
This role is also responsible for deputising for the Director of Finance & Commercial in their absence.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Thursday 21st May 2026.
The interviews will take place in Northampton on Tuesday 2nd June 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: IT Assistant
Location: Northampton based - Hybrid at least 4 days in the office to begin with
Salary: £28,000
Contract Duration: 6 months with potential for extension
Overall job purpose
The IT Assistant will support the IT Manager in delivering comprehensive technical support that empowers the Trust’s mission across all departments. This role involves providing reliable technical assistance and vital maintenance of our IT systems and equipment. Acting as the friendly first point of contact for our dedicated staff, the successful candidate will proactively troubleshoot hardware, software, and network issues. By upholding strict security standards and GDPR compliance, you will safeguard the charity’s data and contribute to a secure, productive environment that allows our teams to thrive.
Please download our recruitment pack for more information on this role.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
The Events Assistant is a dynamic role centred on supporting the work of Hereford Cathedral’s Events Department. The Events Department’s core aim is to support the demand for income generating events and venue hires, such as light shows, silent discos, and multiple days of concerts, whilst also maintaining our programme of community, charity and missional engagement events and projects. These events help to anchor Hereford Cathedral’s identity as a space for all and a centre of the community, city and county.
The Events Assistant will join the department at an exciting time as we plan ahead for flagship events including the Medieval Hereford Festival over the summer, The Mysteries play in the Autumn and the ever-popular Christmas Fair. This is an exciting position in a busy department, ideal for a sociable and professional individual with attention to detail, initiative and a positive mindset.
KEY REPONSIBILITIES FOR THE ROLE
• Provide administrative support for the Events Department, including processing booking forms, email and phone enquiries, internal event forms, diary bookings, meeting agendas and minutes, float requests, and preparing for invoicing.
• Provide practical administration of bookings for the smaller venues on the cathedral site. This involves clear communication with hirers, liaison with the catering team and acting as a warm and welcoming host when hirers arrive on site. The role also includes playing a key part, alongside the Events Manager and Marketing Department to increase corporate and private small venue hire bookings.
• Communicate effectively and professionally with external clients and venue hirers to ensure all details and arrangements for their events are obtained during the booking process, and ensure this is reported to the Events Manager and subsequently other cathedral staff.
• Assist the Events Department to effectively oversee and provide practical and administrative support for events run by other cathedral departments, such as Music, Education and Library and Archives. This will include regular support of the Education Department’s weekly ‘Cathedral Seedlings’ toddler group.
• Produce monthly notes for the cathedral Vergers which outline upcoming events. • Assist the rota and safety briefing preparation and be a key point of contact for the voluntary Commercial Event Steward team.
• Assist the Events Department and Visitor Engagement Manager with the CRM Box Office system ‘Spektrix’. This will include occasional event building and box office ticket sale duties.
• Support the Events and Development Officer to facilitate the successful running of the Escape Room, Escape Room Volunteers and delivery of sessions.
• Providing practical hands-on support on event days and sometimes acting as lead when the Events Manager or Events and Development Officer are not present. This will involve set-up and pack-down, front of house duties and steward, staff and venue hirer liaison. Setting up for events is a practical task which will require an organised person who takes initiative, who is active, physically fit and able to move light furniture (tables, chairs, tech equipment) when required.
General Attributes:
• To ensure compliance with the Cathedral’s safeguarding policies and procedures, including attaining a satisfactory DBS check and undertaking safeguarding training to the level required for the role.
• To ensure compliance with all other Cathedral policies and procedures, in particular the Health and Safety policy and the Conduct and Standards policy.
• To successfully complete and keep up to date all training as deemed necessary for the role by the Line Manager and the Health and Safety Officer.
• To maintain an effective relationship across the whole cathedral community.
• To work towards fulfilment of the strategic priorities of the cathedral as they relate to your role.
• To work in accordance with our Cathedral core values of love, grace, integrity and service and the behaviours associated with them. The above is not an exhaustive list of duties, and you will be expected to perform different tasks necessitated by changes in your role within the developing ministry and objectives of Hereford Cathedral.
PERSON SPECIFICATION
ESSENTIAL
• Good standard of education to GCSE level or equivalent
• Ability to carry out various physical tasks, including being able to climb step ladders, move light furniture, such as chairs and tables, and provide swift emergency assistance during events
• Confident user of ICT systems, including Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Good organisational skills, attention to detail and the ability to work efficiently to deadlines
• Communicate effectively in English, both written and verbally
• Good team player but able to work alone, use own initiative and know when to seek advice
• Excellent communication and interpersonal skills
DESIRABLE
• Previous experience of working for events, visitor engagement, hospitality, retail or community/ charity organisations
• Previous experience of delivering excellent customer service
• Previous experience of working with a ticketing box office system such as Spektrix.
• Hold a current First Aid at Work qualification, or a willingness and ability to attain one
• Understanding of Health and Safety legislation
REMUNERATION & BENEFITS
The position will command a starting salary of £23, 478 per annum.
OUR STAFF ALSO ENJOY
• 33 days holiday (inclusive of bank holidays)
• 35 hour week – flexible/hybrid working possible
• Pension benefits of 8% employer contribution
• Employee Assistance Programme
• Free parking (subject to availability)
• A pleasant working environment within historic buildings
• The camaraderie of supportive and friendly colleagues
• Responsibility and independence in a small team
• Opportunities for continuing professional development
• Discounts in the on-site café and shop
The client requests no contact from agencies or media sales.
The Philharmonia is seeking a confident, bright and well-organised Co-ordinator to support the CEO and wider Executive Team in their role as leaders, by supporting with research, artistic planning co-ordination, external and internal stakeholder and project liaison as well as diary management.
Ready to fast track your career in concerts or general management for an orchestra? This role will suit an ambitious music or arts administrator, who is both knowledgeable and passionate about orchestral music. This is a phenomenal opportunity for a proactive and highly self-motivated individual to gain insight into all aspects of senior orchestral management.
You will be able to evidence skills at problem solving, project work and relationship management and must show discretion and tact when dealing with matters of a confidential nature. You must have excellent verbal and written communication skills and good technical music knowledge.
Working in a fast-paced, busy environment, the Co-ordinator will have the ability to think outside the box and provide effective solutions to everyday operational challenges swiftly and calmly.
The role is based full-time at our Bankside Office in London, with regular attendance at concerts, board and committee meetings and donor events, which often occur outside office hours.
Key Responsibilities
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Acting as first point of contact for the Executive Office, ensuring it functions smoothly and efficiently by liaising and coordinating with other members of the Executive, the Board and external stakeholders
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Managing the CEO’s diary, scheduling appointments and arranging travel itineraries; making bookings, arranging payments, maintaining simple budgetary and expenses records
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Handling calls and correspondence, preparing briefing documents and presentations, managing annual cycle of concert invitations
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Supporting the artistic planning function with research and project work on repertoire and artists
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Managing the repertoire clash-checking process, including accurate and up-to-date record-keeping and season co-ordination with Southbank Centre
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Supporting the CEO and Board Secretary by ensuring that day-to-day governance arrangements are working effectively; providing administrative support to the Board and other Committees including drafting and checking agendas, collating and circulating papers, professional minute-taking, pursuing of agreed actions, booking and setting up meeting spaces
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Leading on specific projects or initiatives for the Executive, under the direction of the CEO
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Looking after day-to-day building/office operations as part of a team
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Handling a range of conflicting priorities and ensuring the CEO’s office maintains an open and outward-facing approach, while dealing with all matters in a confidential and timely manner, being trusted implicitly with sensitive information
Skills and Qualifications
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Graduate level with 2 years’ professional work experience
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A background in the arts is desirable, either having studied arts administration/music/ management or with relevant comparable experience working in an arts organisation
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Experience carrying out programme, artist and music industry research
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Confidence in report writing and presenting is essential, with excellent MS Office skills
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Good knowledge of artists, orchestral repertoire and the classical music business
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Strong admin talents – this role is admin heavy
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Highly organised and process-driven
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Meticulous attention to detail
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Proactive and solutions-oriented approach, demonstrating a high degree of self-motivation
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Excellent communication and relationship building skills
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Flexible attitude and enjoys working in a demanding and ever-changing environment
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Strong work ethic including time management and ability to work to deadlines
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Demonstrates absolute discretion when handling confidential or commercially sensitive information
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London, hybrid (1 day per week in office)
Contract: Temporary, 8 weeks
Hours: Part-time, 22.5 hours per week
Salary: £15.85 to £16.37 per hour + holiday (£31,000 to £32,000 full-time salaried equivalent)
Start Date: ASAP
Prospectus is delighted to be supporting our client in their search for a temporary Database Administrator. The organisation is a well-established arts organisation and prestigious cultural hub.
Responsibilities:
- Supporting data entry and migration as part of a system transition, primarily from Tessitura to Raiser’s Edge NXT
- Working closely with project managers and liaising with internal stakeholders throughout the transition
- Cleansing, standardising, and validating data to ensure high levels of accuracy and consistency
- Ensuring all data handling complies with data protection and GDPR requirements
- Providing ad hoc support to assist with ongoing database maintenance, accessibility, and development
Requirements:
- Recent, relevant experience in a similar database, CRM, or fundraising role within a charity or not-for-profit organisation
- Strong working knowledge of fundraising CRM systems, particularly Tessitura and Raiser’s Edge NXT
- A solid understanding of GDPR and data governance principles
- Excellent attention to detail and strong organisational skills
- A collaborative, proactive, and solutions-focused approach
Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, and those with a disability and neurodiverse conditions.
The role:
Shakespeare's Globe is seeking a Learning Coordinator to join the Learning team which focuses on delivering a range of projects for young people, schools and teachers. This team is responsible for coordinating the delivery of the ground breaking annual Playing Shakespeare with Deutsche Bank project; daily Lively Action workshops which bring Shakespeare to life for students from across the globe; high quality CPD for teachers, and a vast range of other projects, both revenue-generating and funded.
The Learning Coordinator will be responsible for planning and delivering day-to-day and project-based Learning activity. This is essentially a project management role that offers the opportunity to work with a positive and inspiring team of permanent colleagues and freelance creatives, and to have a wide-ranging impact on young people across the UK and beyond.
In the Learning team, we work with a diverse community of students from across London, the UK, and around the world. We want our team to reflect the breadth of perspectives and experiences within that community.
We are committed to building an inclusive recruitment process that attracts and supports talented people from a wide range of backgrounds, particularly those who are currently underrepresented in our team, including those from a global majority background. Our aim is to ensure that the people we work with can see themselves and their potential reflected in who we are.
We are looking for someone who is open to learning and is passionate about having an impact on young people’s learning and lives. If you feel that you do not meet all of the criteria, but could contribute to the team and the experience of the young people we engage with, we want to hear from you!
For principal responsibilities, please see the job description (downloadable from our website)
Work pattern: Full time, Monday-Friday, 9am-5pm, working from home 1 day per week.
The skills:
- A working knowledge of how schools and teachers function.
- A growth mindset - the belief that setbacks are learning opportunities that can help us improve.
- The ability to pick up new processes quickly, manage them independently and improve them further.
- Effective interpersonal skills with the ability to communicate diplomatically with a wide range of people at all levels from within and outside of the organisation.
- Strong organisational skills with proven ability to plan and prioritise a varied workload.
- Customer-focused with a professional approach to tasks.
- A supportive team member and good team worker.
- Strong attention to detail.
- Enthusiasm and willingness to learn.
- Excellent administrative skills with a good working knowledge of Windows-based software (particularly Excel); some familiarity with digital meeting platforms (e.g. Zoom or Teams) and customer relationship management (CRM) systems.
- This post is subject to an Enhanced DBS check
Applications:
For more information, please download the job description from our main jobs page.
To apply, please complete the online application form (on our main jobs page) by 10:00am on Monday 11 May 2026.
Tips for your cover letter (supporting info section of the application form):
- Be concise - no more than 2 pages, please!
- Focus on evidencing statements about your approach to work. If you are a team player, give us an example. If you are a problem-solver, give us an example.
- Remember, the main qualities we are looking for in this role are a growth mindset (see above), the ability to learn, and strong interpersonal skills. Examples of you demonstrating these qualities are what we are most interested in from your cover letter.
If you have any questions on the recruitment process or the online application form, please via our main jobs page.
The client requests no contact from agencies or media sales.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.
We are a welcoming community where every teenager can play their part in shaping their world through extraordinary music. Every year we welcome over 10,000 teenagers of all backgrounds and different levels of musical ability into a national community to play and share orchestral music.
We are looking for a Head of NYO Schools to lead the development of NYO’s overall programme offer for schools, with an initial focus on Catalyst, our flagship new schools programme. This is a key strategic role within NYO’s Engagement team and will play a major part in shaping a scalable model that supports schools to create vibrant musical communities for teenagers. You will lead the design and delivery of activity including school residencies, teacher CPD, creative resources, alumni training and celebratory events, while helping shape the future direction of NYO’s wider schools offer.
This role will suit someone who combines strong programme development and leadership experience with excellent relationship-building skills, a thorough understanding of the mainstream secondary education sector, and a commitment to inclusion, youth-centred practice and safeguarding. You will be motivated by creating meaningful opportunities for young people, teachers and early career alumni through music, and able to translate strategic vision into high-quality delivery.
At the National Youth Orchestra, you'll work as part of a supportive, friendly and adventurous staff team. Learning and personal growth are intrinsic to every role. Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.
Deadline for applications: Monday 11 May 2026 at 10am.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work is a charity transforming the lives of people in prison and post-release through training in high quality, creative, commercial needlework. Handmade products are sold to public and to designers, artists, and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow.
Our frontline services are delivered by a team of talented and dedicated volunteers across the country, making possible the transformational work that we do. Volunteers bring a wide range of experience, skills, and expertise. We offer a range of volunteering opportunities from teaching in prison to production and commissions support, to events, sales, and pop-up shops.
Core Job Purpose:
Fine Cell Work is seeking a highly organised and people-focused Volunteer Coordinator to provide administrative support for a community of 100+ volunteers nationally. Based at our head office in Battersea, this role is central to ensuring a positive, efficient, and engaging volunteer experience - from recruitment and onboarding through to retention and ongoing support - and makes possible the realisation of our organisational mission.
Whilst acting as the first point of contact for general enquires about volunteering opportunities across the organisation, including with workshop, events, commissions, and production teams, the Volunteer Coordinator will act as the primary point of contact for volunteers working in prison, handling queries, maintaining up to date records, and triaging concerns to the appropriate members of the team.
This position requires strong administrative skills, excellent communication, and the ability to manage multiple priorities while maintaining a supportive and professional approach.
Principal Accountabilities for the Core Job:
Volunteer Recruitment & Onboarding
- Coordinate end-to-end volunteer recruitment processes for all volunteer roles, including advertising, screening applications, and scheduling interviews
- Manage all correspondence with prospective prison volunteers, ensuring a welcoming and professional experience
- With the Senior Programmes and Impact Officer, support the creation of a regularly updated volunteer information pack and ensure all new prison volunteers receive it at least 7 days prior to their FCW volunteer training
- Coordinate and timetable onboarding processes for prison volunteers, including induction administration, prison vetting, training sessions, and the distribution of materials
- Maintain accurate records of all applicants and volunteers (across all roles)
Volunteer Administration
- Maintain and update all volunteer contact details
- Process all volunteer expenses
- Using Volunteero, track volunteer participation, hours, and engagement levels
- Ensure all required documentation (e.g. references and vetting information for prison volunteers) is collected and securely stored
- Using Volunteero, support scheduling and coordination of volunteer shifts in prison and across other activities including reflective practice; training; event attendance etc.
Volunteer Support & Retention
- Act as the primary point of contact for Fine Cell Work volunteers working in prison, responding to queries in a timely and supportive manner
- Build strong relationships with volunteers across all teams
- Coordinate regular check-ins, feedback collection, and recognition initiatives for volunteers across all teams e.g. for Volunteer Week
- Lead on the coordination of the annual Fine Cell Work Volunteer Lunch
Triage & Internal Coordination
- Receive and assess volunteer questions, concerns, and feedback, via phone, email and Volunteero reports, determining the appropriate course of action
- Handle, escalate, or direct issues to relevant team members (e.g. Senior Programmes and Impact Officer / prison contacts / Production team / events or the Director of Programmes) as needed
- Any other ad hoc administrative or organisational tasks as required
The following knowledge and skills have been identified for the role:
Essential knowledge, skills and experience:
- Experience in volunteer coordination, administration, or a similar people-focused role
- Strong organisational skills with attention to detail and ability to manage multiple tasks
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality and professionalism
- Strong problem-solving skills and ability to triage and prioritise effectively
- Proficiency in standard office software and database systems
- Proactive and solution-oriented
Personal attributes:
- Collaborative, empathetic and approachable, with a genuine interest in supporting volunteers
- Excellent communication skills, both verbal and written
- Friendly and approachable
- Detail oriented
- Authoritative, calm, flexible and adaptable
- Able to work with an experienced and established team
- Commitment to aims and ethos of Fine Cell Work
This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions.
Applications without a cover letter may not be considered.
The client requests no contact from agencies or media sales.
Visitor Experience Manager
Location: Painswick, Gloucestershire (GL6 6TH)
Hours: 32hrs per week (over 4 days)
Salary: £32,905.60 FTE, equating to £26,324.48 pro-rata Are you a creative and people-focused leader who can turn a great visit into an unforgettable one?
The location
Set in the heart of the Cotswolds, Painswick Rococo Garden is the last surviving Rococo garden in England. Designed in the 1740s as a place to entertain and relax, it remains a place of beauty, surprise and escape. Today, the garden is an independent charity, which offers a unique blend of heritage, horticulture and wildlife, making it a truly special place to work and visit.
Role summary
We have an exciting opportunity for a Visitor Experience Manager to help make every visit to Painswick Rococo Garden warm, inspiring and memorable.
You’ll be an integral part of bringing our beautiful and quirky 18th-century garden to life by leading our programme of events and family trails, interpretation, customer service and presentation standards.
Passionate and enthusiastic, you will deliver a high-quality visitor experience that make visitors feel more connected to the garden.
With a strong commercial and community focus, you’ll grow audiences and income through well-planned, profitable activity and new offers, while supporting safe, compliant day-to-day operations (including duty management and safeguarding responsibilities).
You’ll manage, motivate and develop the visitor experience team, and will lead the volunteer journey, ensuring the volunteer experience is varied, productive and rewarding for all involved.
You’ll champion excellent customer service, so every visitor feels welcome and enjoys a great day out.
Please note: the role includes regular duty management on a rota basis, including weekends, bank holidays and evenings. About you If you’re a people-focused leader with experience in heritage visitor operations and delivering engaging events and interpretation, we’d love to hear from you.
• Hands-on experience of delivering interpretation, events and visitor operations in a heritage/visitor attraction setting.
• Experience of establishing and leading a culture of exceptional customer service.
• Experience of running high-quality, profitable events.
• Team management and leadership skills including coaching, development, motivation, and communication.
• Excellent people and influencing skills, with the ability to build great relationships and work collaboratively, proactively and effectively to achieve the charity’s goals.
• Good understanding of different visitor audiences and the ability to draw on / develop audience insight.
• Excellent organisational and communication skills: able to prioritise, work to tight timescales, and communicate clearly with a wide range of people.
• Understand responsibilities in terms of health and safety, security and data protection in a visitor operations setting and how to manage and minimise risk.
• Ability to manage budgets effectively to maximise income. Demonstrates a responsible attitude to available resources.
• Great IT skills including with Microsoft Office.
• First aid qualification (or willingness to learn).
What we offer
As well as working in a beautiful setting, we offer discretionary benefits including 8% employer pension contribution, free admission, 20% discount in the café and shop, simple lunch, and training and learning opportunities. How to apply Send your CV and covering letter explaining why you’re interested and how you meet the requirements.
The client requests no contact from agencies or media sales.
Artsreach is seeking a highly motivated, creative and strategically minded individual to lead all marketing activity and raise the profile of our work across rural Dorset, crafting compelling stories, producing high‑quality digital and print content, managing press and social media, and developing strategies that strengthen audience engagement.
Artsreach is Dorset’s touring arts charity, presenting a programme of professional theatre, dance, music and participatory activity in rural communities of the county. Supported by Dorset Council, Artsreach is also part of Arts Council England’s National Portfolio, and celebrated its 35th Anniversary in 2025. Since the launch of its first programme in March 1990, Artsreach has been committed to working with volunteers across Dorset to overcome the barriers of rural and social isolation by providing communities with access to professional arts events, firmly believing that engagement enriches quality of life
The Marketing & Communications Officer will play a key role in raising the profile of Artsreach. By immersing yourself in our communities, our programme and the stories behind our work, you will create compelling content and build narratives that effectively communicate who we are and the impact we make to audiences, artists, funders and partners.
You will lead the planning and delivery of audience‑focused marketing and communications activity that increases awareness and strengthens engagement. This includes developing clear communications strategies, producing compelling digital and print content, and managing press, social media and other digital platforms.
A key part of the role is storytelling: gathering data, case studies and evidence of impact from across our programmes, and shaping these into accessible, persuasive communications that speak to the needs of our audience, volunteers, supporters and funders. Working closely with the team and our volunteer promoter network, you will ensure that our activity is visible, our messaging is consistent, and our unique contribution to rural communities is clearly understood.
Working within a small team can at times be highly pressurised, so we require someone who can adapt quickly and contribute positively to a supportive and collaborative working culture. This role will suit an individual with strong experience in cultural marketing, who can bring fresh ideas, confidence with digital tools, and a commitment to widening access to the arts across rural communities.
The client requests no contact from agencies or media sales.
The Senior Fundraising Executive (Grants) leads on bid-writing and relationship building with grantmakers (Trusts/Foundations/Public). The candidate will be a key player in the Grants team alongside the Director of Development (Grants/Major Gifts) and Development Officer. Create has seen its fundraising increase significantly in recent years, as it fulfils its ambitious plans to double its reach by its 25th anniversary in 2028. The Grants team is responsible for securing over 50% of the charity’s income, managing an extensive portfolio of T/F/Public funders, approaching a well-researched pipeline of potential funders, and researching prospects. The successful candidate will share Create’s commitment to the transformative power of the creative arts within community settings, with exceptional written and verbal communication, research, organisational and IT skills, and meticulous attention to detail.
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Quakers in Britain are seeking a proactive and experienced Estates & Facilities Manager to lead our multi-site facilities operations. You will be responsible for ensuring our buildings are safe, compliant, well-maintained, sustainable, and welcoming, while providing leadership to cleaning, security, and facilities teams.
This role involves managing statutory compliance, maintenance, budgets, contractors, and projects, and supporting long-term estate planning. You will also play a key part in sustainability initiatives and delivering excellent customer service to staff, tenants, and visitors.
This is a full-time, permanent position working 35 hours per week.
Key Responsibilities
- Lead and manage estates and facilities services across multiple QiB sites
- Ensure statutory compliance, health & safety, and fire safety
- Plan and manage maintenance schedules and refurbishment projects
- Lead and supervise cleaning, security, and facilities teams
- Manage budgets, procurement, and contracts efficiently
- Support environmental sustainability and energy efficiency initiatives
- Maintain strong communication with stakeholders and building users
About You
- Proven experience managing estates or facilities operations, ideally across multiple sites
- Strong leadership, communication, and stakeholder management skills
- Knowledge of health & safety, fire regulations, and compliance standards
- Experience in budgeting, procurement, and project management
- Committed to Quaker values, equality, diversity, and inclusion
Working Conditions
- Predominantly onsite at Friends House, with occasional travel to other sites
- Participation in duty manager rotas including early mornings, evenings, weekends, and bank holidays
- Some on-call responsibility for emergency response and building access
For details of how to apply, please visit our website.
Closing date: 8am on Friday 1 May 2026.
Interviews: Thursday 7 May 2026, at Friends House, London.
Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.
We are committed to safeguarding children, young people, and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.
This is a great opportunity to join our management team at Vauxhall City Farm, with a role combining overseeing daily café operations, events and bookings, and opportunities to develop catering and events, support income generation, and embed sustainable practices.
The role will take ownership of service standards, team development, and commercial performance, ensuring the café operates efficiently while delivering a consistently high-quality visitor experience. This role combines day to day operational leadership with longer term planning and performance management.
We are looking for the following attributes in candidates:
Essential:
● Minimum level 3 food hygiene and safety certification
● Personal License holder
● 2-3 years’ experience managing or supervising cafes or restaurants
● Good numeracy, literacy, and IT skills
● Excellent communication and interpersonal skills.
● Strong leadership skills with the ability to manage and motivate a team
● Ability to work independently and use initiative.
● Flexible and adaptable approach to work.
● Strong understanding of compliance requirements e.g. COSHH, HACCP, allergens etc
● Experience managing supplier relations and ordering schedules
● Commercial awareness regarding costs and performance
● Strong organisational skills with the ability to manage workloads and maintain accurate records.
● Ability to meet the physical requirements of the role.
Desirable:
● Experience operating Square POS
● Qualified first aider
● Experience working with SEN or vulnerable communities
● Experience of working in a community/ urban farm
Please apply by uploading your CV and a covering letter of more than 2-sides of A4 explaining how you meet the essential criteria on this application, and answering the following 3 questions:
- What are your three favourite things about working in hospitality and why?
- What things do you think distinguish a good manager from a great manager?
- What would working at The Farm mean to you?
CLOSING DATE FOR APPLICATIONS: Friday 8th May at 12pm (we reserve the right to close to applications early).
INTERVIEW DATE: Tuesday 19th May 2026
DESIRED START DATE: On or before Monday 15th June 2026
This role is recruited under our safer recruitment policy, and will require two satisfactory references and the succesful candidate will have to undergo an enhanced DBS check.
Vauxhall City Farm is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We encourage all qualified applicants to apply.
How to Apply
Please upload your CV and a covering letter of more than 2-sides of A4 to Charity Job explaining how you meet the essential criteria on this application, and answering the following 3 questions:
1. What are your three favourite things about working in hospitality and why?
2. What things do you think distinguish a good manager from a great manager?
3. What would working at The Farm mean to you?
CLOSING DATE FOR APPLICATIONS: Friday 8th May at 12pm (we reserve the right to close to applications early).
INTERVIEW DATE: Tuesday 19th May 2026
START DATE: On or before Monday 15th June 2026
Our mission is to use the setting of our urban farm to provide a wide range of educational, recreational and therapeutic support programmes.



The client requests no contact from agencies or media sales.
Job Title: Commercial Marketing Assistant
Duration: Permanent
Hours: 36 hours per week
Salary: £29,000 per annum, plus pension and benefits
Location: Homebased, with a willingness to travel to CCT’s office in Northampton when required
Overall job purpose
This role presents an excellent opportunity for a motivated early‑career marketing professional with a strong interest in culture and heritage.
As we continue to diversify and grow our commercial revenue streams, we are seeking a proactive Commercial Marketing Assistant to support the promotion of key income‑generating initiatives. These include Champing (unique overnight stays in historic churches), filming, venue hire, and an expanding portfolio of leased or licensed properties. The role also offers scope to contribute to new commercial opportunities in the future.
Working within the Initiatives and Partnerships Team and alongside the Communications Team, the role supports marketing activity across a broad range of commercial initiatives, including Champing, filming, venue hire and regional commercial activities.
The postholder will develop marketing content, manage commercial marketing channels, support campaigns and respond to enquiries to help grow audiences and revenue.
The role also contributes to research, reporting and operational support for commercial activity.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Sunday 10 May 2026.
The interviews will take place in Northampton on Thursday 28 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.


