Jobs for the Arts, Culture and Heritage sector

An exceptional opportunity has arisen for an experienced Project Accountant to play a key role in delivering a major £80m capital investment programme within a complex, values-led organisation.

This high-profile fixed-term role offers the chance to take financial ownership of a significant estate transformation project, providing strategic oversight, strong governance, and senior financial leadership throughout its lifecycle.

Ideal for a qualified accountant with substantial client-side capital project experience, this role requires someone who has overseen major construction, infrastructure, or estate programmes from within an organisation.

Working closely with senior stakeholders, project boards, estates teams, and external partners, key responsibilities include:

• Leading financial planning, control, and reporting for a major capital budget
• Delivering financial modelling, forecasting, and scenario planning
• Overseeing cashflow, governance, and risk management
• Advising executive leadership on project performance and financial strategy
• Strengthening controls, audit readiness, and value-for-money delivery

The successful candidate will bring:

• Full accountancy qualification (ACA, ACCA, CIMA or equivalent)
• Proven large-scale capital project experience client-side
• Strong project accounting, governance, and commercial expertise
• Excellent stakeholder management and communication skills
• The ability to combine strategic oversight with hands-on delivery

This is an exciting opportunity for an ambitious finance professional looking to make a lasting impact on a transformational capital programme while gaining significant high-profile experience.

Join Our Team: Volunteering Leader (Enfield and surrounding waterways (Lee & Stort))

We’re excited to welcome a new Volunteering Leader at our London & South East location

Navigate your future and lock in your career as we keep our canals open and alive. 

Working Hours & Location 

This role follows a 37 hours, over a 7 day working pattern. The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway.

On-call responsibility
Volunteer Leaders take part in an on-call rota alongside other Canal & River Trust colleagues:
•    Approximately 1 week in every 5
•    Availability from 4:00pm to 8:00am on weekdays, plus the full weekend
•    A Trust vehicle will be taken home during on-call periods to respond to callouts

The Volunteering Leader will be based at Enfield Lock, Ordnance Road, Enfield EN3 6JG. This role involves travel between sites and includes use of a Trust vehicle.

Role Overview

We’re looking for practical, motivated Volunteer Leaders to support our Operations team in keeping the waterways around the upper Lee navigation and the River Lee open, safe and clean.

This is a hands-on, operational role where you’ll lead and support groups of volunteers to carry out essential maintenance and improvement tasks along the canal network. You’ll work closely with our Operations staff, sometimes alongside them, to identify issues and organise volunteer activity to resolve them.

If you enjoy working outdoors, leading people, and making a visible difference to local waterways, this could be a very rewarding role.

Key Accountabilities:

As a Volunteer Leader, you will:
•    Work closely with the Operations team to identify where support is needed
•    Recruit and organise volunteers to help resolve operational issues
•    Ensure volunteers are trained, supported and able to work safely
•    Plan and lead volunteer groups to carry out practical maintenance tasks
•    Deliver work that supports our purpose: Open, Safe & Clean waterways and towpaths
Typical activities include:
•    Painting and site improvements
•    Fly-tipping and litter removal
•    Vegetation clearance
•    Lock maintenance (planned preventative maintenance)
•    Minor repairs and hole filling
•    Water control tasks

Please note: This is a hands‑on operational maintenance role. While you’ll be working in outdoor environments, the position does not involve gardening, planting projects, or creating habitats such as wildflower areas, planters, or tree planting.

About you

We’re seeking an organised, proactive, and engaging Volunteering Lead to work closely with our Area Operations Manager. In this role, you’ll support and guide a growing community of dedicated volunteers, as well as our internal team, all working together to protect, maintain, and enhance the environment and heritage of our local waterways for residents and visitors to enjoy.

You’ll be confident handling day‑to‑day administration and comfortable leading, motivating, and supporting volunteer groups. A strong focus on safety and a responsible approach are essential.

It would be beneficial if you have experience in:

• Health & Safety processes, including risk assessments and method statements
• Safeguarding
• Practical or maintenance work
• Volunteer coordination or team leadership

Skills & Qualifications

• Experience of working within relevant environment e.g. volunteering, environmental works, customer service operations or maintenance.
• Experience of leading a small team
• Great organisation and prioritising skills
• Effective and engaging communication skills
• Computer literate – with good knowledge of Microsoft Office package
• You will need to be self-motivated, able to work flexible hours to meet volunteering and business needs and communicate well with customers, volunteers and staff at all levels.
• Full UK Manual Driving License - Essential

Fourth Monkey, the home of innovative and transformative actor training, is looking for a student
services professional to help develop our student experience. You will join a small and dedicated
community of professionals at Fourth Monkey. Your specific responsibility will be to develop our
support services for students from general advice to disability support. We are a small training
establishment and offer actor/maker CertHE and BA degrees. You will join a Student Experience and
Academic Services team.

We are looking for a compassionate and thoughtful person interested in providing support to a diverse
community of artists. You might be someone looking to step up into a management role or you might
be stepping away from a larger university. You’ll have experience in one or more areas of student
services and have been involved in supporting students experiencing difficult times. You will help us
with imaginative ways of sourcing help for students and the role will mean you work with the whole
Fourth Monkey team from the teaching practitioners to fundraising. Experience of working with
creative arts students would be helpful but is not essential. Experience of supporting students is
essential.

This is a revised role designed to support Fourth Monkey in creating appropriate arrangements to
support the student experience and work closely with staff supporting the academic experience,
admissions and Fourth Monkey’s practitioners leading and delivering our courses. The role will include
individual delivery of support for students, signposting them to online and digital support services
offered by Falmouth University and developing and extending our own support services for students. It
is essential that the post-holder has experience of implementing (at whatever level of support)
appropriate safeguarding procedures to support students, including those with mental health crises.
Please note that this role is likely to require a Disclosure and Barring Services check.

The Operations and Development Manager is a senior leadership role at AALT, responsible for ensuring the organisation’s operational effectiveness, financial stability, and long-term sustainability.

They will join at a pivotal and exciting moment for the organisation, as AALT prepares to open the Anti-Apartheid Legacy Centre (AALC) at Penton Street and transition into a newly restored and developed building, establishing operations and embedding a resilient and ambitious model for the future.

Working in close collaboration with the Director, the postholder will have strategic oversight of finance, HR, governance, fundraising, and day-to-day operations, while also taking direct responsibility for delivering key operational, financial, and income-generating activity.

This is a hands-on leadership role requiring both strategic oversight and active delivery. The postholder will lead on financial and operational management, co-develop and drive fundraising activity, and ensure that the organisation’s systems, processes, and resources are robust, effective, and fit for purpose.

The role will also take responsibility for venue management during the early stages of the AALC opening, before transitioning to line management of dedicated venue staff as the organisation grows.

An internationally recognised cultural organisation is seeking an experienced Interim Chief Financial Officer to provide clear financial leadership during a critical period of organisational transition and transformation.

This is a high-profile opportunity for a commercially minded finance leader who can bring strategic insight across the charity's multiple income streams. Reporting directly to the Chief Executive, the Interim CFO will act as a key strategic adviser to the executive leadership team and Board. You will help to guide the organisation through a period of financial challenge, operational improvement, and long-term planning. This role will suit an experienced CFO or Finance Director who is comfortable operating within complex stakeholder environments and leading through change.

The role will oversee the finance function, support the development of senior finance colleagues and help position the organisation for a smooth transition to permanent financial leadership.

Key areas of focus will include:

• Lead strategic financial planning and scenario modelling across income streams
• Develop and present Board and Committee reporting packs, providing clear strategic financial insight in both written and verbal formats
• Partner with the Executive Leadership Team and Board to support and inform long-term organisational planning and decision-making
• Review and strengthen financial controls and regulatory compliance across the charity
• Oversee year-end processes and preparation for the external audit
• Lead and support the finance team across day-to-day operations while driving continuous improvement initiatives

About You

• Qualified accountant (ACA, ACCA, CIMA or equivalent)
• Significant experience operating at CFO or Finance Director level within a complex organisation.
• Experience in charities, arts and culture, education or mission-led organisations is desirable.
• Comfortable leading through organisational change and acting as a trusted partner to a Chief Executive, Board and senior leadership team.

What’s in it for you

• Salary of c. £120,000 per annum (pro rata for fixed-term appointment)
• Interim or fixed-term contract initially for 6 months
• London-based role with 3 to 4 days per week on-site in the central London office
• Candidates considering remuneration on a daily-rate only basis are encouraged to apply and enquire for further details

Timings

Applications will be considered on a rolling basis, so early application is encouraged.

The charity is seeking someone available to start in June, although candidates with slightly later availability who are a strong fit are still encouraged to enquire.

For a confidential conversation, please reach out to Holly Arrowsmith at Ivy Rock Partners

• £32,155.20 (£53,592 FTE) per annum
• Part time, 21 hours per week
• Permanent contract

About the role

London-based contract with the option of hybrid working between the office and home.

Are you an experienced librarian who can contribute to the transformation of the Physiotherapy profession and the development of our eLibrary, Knowledge and Archive Service (eLKAS)?

The Chartered Society of Physiotherapy (CSP) are recruiting an eLibrarian who will be crucial in supporting our staff, our networks and our members to identify, access and use the best available evidence. It is vital that UK physiotherapists can demonstrate that their practice and their services are based on the best available evidence. This is irrespective of sector, UK country or specialty.

You will manage and further develop our digital elibrary, be integral to the development of robust evidence to inform physiotherapy practice, CSP policy and the CSP corporate strategy. You will co-ordinate and lead a programme that builds CSP staff capability and capacity in critical appraisal. You will also manage the eLKAS and the eLKAS Assistant.

This is an exciting opportunity where you will use your professional knowledge and skills to shape and focus the evidence that will help the physiotherapy workforce respond to changing population, patient and service needs.

Working arrangements

Hybrid working

The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

Flexible working

We currently have employees working part-time, job share, compressed hours, adjusted start and finish times, and other non-standard working patterns. We are open to considering alternative arrangements and would welcome discussion with successful candidates about any specific flexibility they may require, subject to organisational needs. 

Why work for the Chartered Society of Physiotherapy?

The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 67,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to deliver the best possible outcomes for our members. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information. 

We offer an excellent benefits package, including:

• 27 days’ annual leave plus bank holidays (pro rata)
• Office closure between 25 December and 01 January
• A generous pension scheme with 12% employer contribution

How to apply

Please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

As part of the application process, candidates will be asked to provide written responses to six criteria, which can be found in the Candidate Information Pack.

Closing date: 10am, 14 May 2026.
Shortlisting outcome: W/C 25 May 2026.
Interview date: 4 June 2026.

Equality, Diversity and Belonging

Accessibility and adjustments

To support an equitable and accessible recruitment experience, we actively encourage candidates to let us know if they require any reasonable adjustments during the application or interview stages. Please contact HR, and we will work with you to meet your needs.

Disability Confident Scheme

As part of the Disability Confident Scheme, candidates who declare a disability and meet the six essential criteria we have selected will normally be shortlisted for interview. There may be occasions, such as having a high-volume of applications, where it is not possible to interview all Disability Confident candidates who meet the six selected essential criteria for the role. We may wish to limit the overall numbers of interviews offered to both candidates with and without disabilities. In these circumstances, we will ensure that a proportionate number of disabled candidates are shortlisted for interview.

Our commitment to equity, diversity and belonging

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website. 

NO AGENCIES

Head of Media Relations

Upto £55,000 per annum

Homebased with easy access to our Newark Office

Full time: 35 hours per week

Permanent contract

This role is predominantly home-based with regular travel to locations across the UK. Office facilities are available at our Newark office (Tuesdays to Thursdays) for those within easy travelling distance. There is a requirement to attend in-person the monthly team meeting at the Newark office.

Closing date for applications: 31st May 2026

First interview: 15th June 2026 (In person at Newark office)

Second interview: 26th June 2026 (Online)

About Us:

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 945,000 members, over 33,000 volunteers, 4,100 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work.

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts.

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities

About You

Can you use your expertise in shaping powerful media narratives to help drive nature’s recovery with one of the UK’s best-loved environmental charities? The Wildlife Trusts’ experienced Media team plays a vital role in shaping the public conversation about nature.

We create compelling, authoritative stories for broadcast, print and online national media outlets and generate billions of opportunities each year for people to see, hear and read about The Wildlife Trusts’ important work to restore wildlife and reconnect people with nature. Our work spans a wide and ambitious agenda. We respond to and comment on Government policy, we champion bold solutions for nature’s recovery, and we spotlight the impact of our work across issues as varied as peatland restoration, nature for mental health, and whale and dolphin conservation. Through interviews, opinion pieces, press releases, video content and expert commentary, we regularly appear on flagship programmes including BBC Countryfile, Springwatch, ITV News and BBC Radio 4’s Today programme, as well as international media.

Our high-profile coverage ensures that The Wildlife Trusts remain at the heart of the national conversation about the urgent need to tackle the nature and climate crises. Our work continues to grow and adapt. The scale and pace of the challenges facing our wildlife demand even greater ambition, clarity and leadership in how we communicate. We are now seeking a strategic and operationally experienced Head of Media Relations to lead the next phase of our media work – who can continue to strengthen our national profile in the media, identifying new opportunities for The Wildlife Trusts, and ensuring our message continues to cut through to drive awareness and meaningful action.

You are an experienced and credible media professional with a track record of leading and supporting high-performing teams in a fast paced, high-profile environment.

You will have demonstrable expert knowledge of the media landscape, with a wide network of trusted media relationships that you use thoughtfully and effectively to achieve impact. You are equally confident developing and placing softer news stories as you are managing complex or high-stakes situations, exercising sound judgement and acting decisively when it matters most.

You will have substantial experience of reputation management, including advising senior leaders and stakeholders on sensitive or contentious issues. An understanding of the issues affecting UK wildlife and nature recovery is highly desirable, alongside a commitment to using the power of media to inform, engage and drive positive change

Our client was founded in 1984 and is dedicated to providing high-quality, modern actor training rooted in British and European classical theatre traditions. They have a rich history of alumni support and will now hire their new Head of Development and Prospectus is leading the search.

The Head of Development, reporting to the Managing Director, will lead the fundraising strategy and day-to-day operations to sustainably grown and strengthen the organisation’s fundraising activity. You will develop and own the fundraising strategy including targets and will communicate effectively donors, staff, trustees, and other stakeholders to develop a compelling plan for fundraising that includes appeals and major donor giving, of which a healthy level of activity will be inherited by the postholder.

The appointed candidate will have experience of working in a development function and will have experience of tactical philanthropy fundraising experience as well as setting strategy. You will be highly experienced in good relationship management and will enjoy working within a small team that supports a specific cause. The Head of Development will work independently and will shape new fundraising strategy, so experience of working at pace through your own momentum and ambitions will be advantageous.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.      
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

** To read the full job description and submit your application form, please visit the Vacancies page on the Libraries Unlimited website **

Senior Fundraising Officer – (Job ref: SFO001)

Salary: £28,800 (£36,000 FTE)
Hours: 29.6 hours over 4 days (working pattern to be discussed with successful candidate)
Location: Exeter Library & Home (Hybrid)
Closing date: 9am, Monday 18th May 2026
Interview date: Wednesday 27th May 2026 at Cullompton Library

We’re one of Devon’s biggest charities, with a passion for enriching the lives of local people and communities through the power of reading. We’re looking to continue our success of generating income to support our charitable activities, and so if you also have a record of success, and a passion for what we do, then we’d love to hear from you.

In return we can offer:

· 24 days holiday per year, plus Bank Holidays, rising to 26 days after 5 years’ continuous service

· Pension – defined contribution pension scheme with matched employer contributions of up to 6%

· Enhanced maternity and shared parental pay / Enhanced paternity pay

· Free, confidential Employee Assistance Programme offering practical and emotional support by phone and online

· Access to free and discounted tickets to live music, comedy, theatre and sports events in the UK via Tickets for Good

· Cycle to Work Scheme/ Employee Benefits Scheme with Extras Discounts

** To read the full job description and submit your application form, please visit the Vacancies page on the Libraries Unlimited website **

Reporting to: Director of Services & Research

Location: London WC1X 

Contract and hours: Permanent contract – 35 hours per week (Monday to Friday) 

About us 

Music touches us like nothing else on earth. It lifts us, consoles us, breaks our hearts, then heals them, makes us laugh, love, cry, and feel things more intensely. That’s pretty special. But making it all happen is challenging.

Work in the music industry is often on a freelance basis with no HR support. Pay is unreliable. Conditions inconsistent. Hours long and unpredictable. Practically, psychologically and emotionally, this takes its toll. Our availability and support make a significant difference. From studio assistants and artist managers to music therapists and lighting designers, every music person’s mental wellbeing matters. When they thrive, music thrives. That’s why it’s important. For all of us.

At Music Minds Matter we aim to make a positive difference to the mental wellbeing of everyone in music. We do this through connecting people in music to the information and support they need to take care of themselves and each other, building a shared understanding of mental wellbeing in music to enable people to get the right help early and fostering thriving teams and work spaces which promote and protect the mental wellbeing of their people. 

About the role 

We have an exciting opportunity to join our team, in the newly created role of Support and Community Manager: Music Minds Matter.

Music Minds Matter has developed an ambitious new impact model which aims to transform mental wellbeing amongst people working in music and this role will manage the development and delivery of support within this model and play a truly impactful role across music. 

Day to day the role will deliver a blend of: new support development- from training and groups, to online digital content- ensuring all support is developed in line with our Clinical and Quality Governance protocols, planning and coordinating support for teams and sites across music, direct delivery of some support online and in person, and relationship management of our incredible network of Allies and delivery partners. 

About you 

Lived experience of the music industry, strong programme management skills, mental health service expertise, and the ability to build meaningful stakeholder connections across music will be the essential enablers for true impact in this role. 

You will need to self-manage a diverse portfolio of opportunities — mixing programme management with industry events and meetings to foster partnership. You will need to combine an in-depth understanding of safe and high-quality mental health support with a genuine understanding of what it’s like to work in music and what can make people in music thrive; and you will need to be a compelling and confident communicator able to convey both expertise and empathy. 

Our work has a direct impact on the lives of thousands of people in music every year. If you are passionate about making sure music is a place where everyone can thrive, then this could be the place for you.

How do I apply? 

For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and supporting questions document, and submit these to us by the deadline below.

Deadline for applications: Wednesday 13 May, 9am

Any offer of employment will be subject to providing evidence of a clear Basic DBS check.

Our commitment to EDI

We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background. 

We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.

All enquiries and applications should be made to our People and Culture team via the recruitment email on our website.

Join Our Team: Visitor Services Manager, Canal Museum Stoke Bruerne

We’re excited to welcome a new Visitor Services Manager at our East Midlands location.

Navigate your future and lock in your career as we keep our canals open and alive. 

Working Hours & Location 

This role follows a 37 hours, over a 7 day working pattern. This is a site-based role, requiring occasional travel to meetings with partners, other attractions and to our main hubs for collaborative meetings and team activities.

Role Overview 

The purpose of the post is to manage and lead the day-to-day operations, business development and visitor experience at our Canal Museum Stoke Bruerne. The Visitor Services Manager (VSM) will lead the site team at Stoke Bruerne (colleagues and volunteers) on a day to day basis to focus on the visitor offer, striving for excellence in experience, achieving financial sustainability around income generation and charitable giving and delivering a consistently high-class visitor welcome across the board. This includes managing a range of front of house functions including food and beverage, retail, events and commercial boat trips. The Visitor Services Manager plays a central role in overseeing, coordinating and championing the experience of every visitor from site presentation, to large/small scale events and programming, making the site a must-see attraction, acclaimed internationally, nationally and loved locally.

As a key member of the Destinations and Attractions Management Team the VSM will work strategically with colleagues in other attractions and with other teams within the Trust such as, Operations, Fundraising, Collections, Marketing and Volunteering teams amongst others to promote, drive and deliver excellence in customer service and a visitor centred approach. The VSM will work collaboratively with teams and volunteers to ensure focused visitor activity which will help build our audiences and increase visitor footfall whilst building engagement for the Trust brand.

A key accountability of the role is managing and reporting on financial performance, delivering on KPI’s and leading and motivating teams to deliver income targets whilst effectively managing costs.

The Visitor Services Manager will manage a range of stakeholder relationships including representing the Trust at local partnership groups, representing the site at relevant external meetings as appropriate.

Key Responsibilities

• Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
• Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
• Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
• Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
• Lead on volunteer growth, building the volunteering team to deliver key operational functions
• Maintain an overview of the presentation of the site at all time
• Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
• Playing a key role in all projects that have an impact upon our visitors and the public.
• Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
• Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
• Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
• Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
• Lead on volunteer growth, building the volunteering team to deliver key operational functions
• Maintain an overview of the presentation of the site at all time
• Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
• Playing a key role in all projects that have an impact upon our visitors and the public.

About you

You will have extensive experience of working operationally in a customer-focused environment, ideally in a visitor attraction, delivering financial targets and creating dynamic and innovative projects and programming that will engage and inspire audiences. You will have experience of leading teams, including volunteers to deliver successful initiatives and keep them motivated and involved. You will be able to demonstrate the ability to create safe working environments and understand the importance of compliance in day to day operations. If you love working with people and want to make a difference then this role is for you.

Skills & Qualifications

• Educated to degree level or equivalent
• Knowledge/experience of customer care and visitor services preferably in a museum context
• Knowledge / experience of managing staff rotas over two sites
• Successful track record in recruiting and developing volunteers
• Knowledge of heritage and interpretation issues
• Experience of managing staff and dealing with customers
• Excellent Communication and interpersonal skills
• Considerable people management and hands-on team leading experience including managing volunteers
• Proven experience of planning operations & staffing in a visitor-based attraction
• Ability to work in partnership with internal and external staff and organisations.
• Experience of managing budgets.
• Good understanding of Health & Safety Policy, Principles, Standards, Procedures & Guidance.
• Able to creatively & innovatively develop solutions to obstacles and challenges
• Ability to Travel between sites
• Demonstrate an interest and competency in effective museum management.
• The successful candidate will require a DBS check

What We Offer 

We offer an annual salary of £33,677. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.

We are expanding the Data & Insights team at the National Theatre and are seeking a Manager, Data & Insights to play a pivotal role in shaping how data informs strategic decision making across the organisation's digital activity. This is a high-impact role at the intersection of reporting, insight generation, and data storytelling. You will translate complex datasets into clear, compelling narratives, enabling stakeholders to make informed, customer-centred decisions. In addition to your own analytical output, you will line manage a junior analyst, providing direction, coaching, and quality oversight of their work. As part of a growing central team, you will help establish best practice, elevate data maturity, and contribute to delivering world-class theatre experiences for audiences at scale.

The successful candidates will have the following:  

• Experience line managing or mentoring junior analysts, with demonstrable ability to develop others' skills and quality of output
• Proven ability to own end-to-end analytical workflows, from data extraction to insight delivery
• Comfortable operating in a developing data environment, able to work effectively with evolving data and varying levels of data maturity while helping shape more robust, scalable solutions
• Optimistic and solutions-focused, approaching challenges with a constructive mindset
• Strong stakeholder management skills, with the ability to influence, challenge, and build credibility across functions

If that sounds like you, then we would love to hear from you!

The closing date for the receipt of a completed application is Tuesday 19th May 2026 at 12 noon.

Salary: £40,000-£45,000 per annum

Hours: 35 hours per week, we are open to considering job share arrangements for this position

Location: London Coliseum/Greater Manchester, we are open to considering candidates based in either location for this position

We're looking for an enthusiastic and people-centred Internal Communications Manager to join our Audiences team and playing a key role in shaping how colleagues connect, engage and thrive at ENO and the London Coliseum.

This role is central to ensuring our teams feel informed, connected and confident in their work. You will deliver clear, engaging and purposeful internal communications that not only keep people informed, but actively celebrate our shared purpose and deepen understanding of how individual roles contribute to ENO’s vision, mission, values and behaviours.

ENO is made up of a wide and diverse community of people working both as staff and freelancers across artistic, technical, production, creative, administrative and participation roles. Managed by ENO, the London Coliseum also operates as a major West End venue, so internal communications support colleagues across artistic, commercial and visitor facing activity. Our teams work across different sites and in varied patterns, so communication must be accessible, inclusive and easy for everyone to engage with.

Requirements:

• Experience in internal communications in a complex or multi-disciplinary organisation

• Excellent writing, editing and storytelling skills

• Strong stakeholder management skills and the ability to build relationships across a wide range of teams

• Confidence supporting senior leaders’ communication needs

• Strong organisational and prioritisation skills

• Sensitivity, discretion and sound judgment

Application deadline: 10am, Wednesday 20 May 2026

Interviews: w/c 1 June 2026

English National Opera is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, we particularly encourage potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.

A gallery shaped by ideas, people and possibility
Whitechapel Gallery is a leading contemporary arts organisation in East London, committed to making art accessible to diverse audiences.

As we approach our 125th anniversary, we are entering a period of renewed ambition, including a significant capital project and plans for the future of our building and operations. This is a pivotal moment, bringing both opportunity and complexity, requiring clear thinking and strong financial leadership.

The opportunity
We are seeking a Director of Finance to join us at this important stage. This is a senior leadership role, working closely with the Director, Director of Commerce and Business Transformation, Senior Management Team and Board of Trustees.

You will shape financial strategy, support high-level decision-making and ensure the Gallery remains financially sustainable, well-governed and able to deliver its ambitions. The role combines strategic oversight with operational leadership, requiring sound judgement and the ability to work across a complex organisation.

The role
You will lead the Gallery’s financial strategy and planning, ensuring robust budgeting, forecasting and cashflow management. You will provide clear financial insight to support senior decision-making and oversee high-quality reporting.

You will ensure strong financial governance and compliance with Charity SORP, manage risk, and lead the annual audit. You will also oversee tax and regulatory matters, including VAT, PAYE and Gift Aid, and manage relationships with auditors, banks and funders.

You will lead and develop the Finance Team, while supporting financial understanding across the organisation. As part of the senior leadership group, you will help shape priorities and ensure resources are aligned to deliver impact.

About you
You will be a qualified accountant (ACA, ACCA, CIMA or equivalent) with senior-level experience. Experience in the charity or cultural sector is helpful but not essential.

You will bring strong expertise in financial strategy, planning and governance, and be confident advising Boards or Trustees. You will be able to translate complex financial information into clear insight and build effective relationships across the organisation.

Why join Whitechapel Gallery?
This is an opportunity to take on a key leadership role at an important point in the Gallery’s development. You will work closely with senior colleagues and Trustees, influencing strategy and supporting delivery across the organisation.

Equity, diversity and inclusion
Whitechapel Gallery is committed to building a diverse and inclusive team and welcomes applications from people of all backgrounds and experiences. We value different perspectives and are committed to an accessible recruitment process. If you require adjustments, please let us know.

To apply

Send your CV and cover letter to via the link by Sunday 17th May, midnight.

For an informal conversation about the role, please reach out to our exclusive recruitment partner, Bryony Thomas, via the Allen Lane agency website.