Jobs for the Arts, Culture and Heritage sector
The Organisation
The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.
We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of million of visits every year.
We are now looking for a Casual Learning Officer to join our Learning Team on a flexible basis on a casual contract.
The Benefits
- An hourly rate of £17.98 per hour
- Offices in a beautiful location
If you have experience delivering outdoor environmental education and a strong grasp of ecology and natural heritage, this is an incredible opportunity to step into a unique role with our prestigious organisation.
Working in the heart of London's iconic Royal Parks, you’ll have the chance to deliver fun and inclusive activities to our diverse visitors amidst stunning natural settings.
What’s more, you’ll enjoy the freedom of flexible hours, ensuring a perfect balance between work and your personal commitments whilst still making a meaningful impact!
The Role
As a Casual Learning Officer, you will support the delivery of our outdoor learning programmes.
Working alongside our inspiring Learning Team, you’ll plan and deliver school sessions and other activities to visitors of all ages, abilities and backgrounds, providing inclusive, fun and high-quality experiences across nature, heritage and wellbeing. You’ll have the opportunity to build varied experience in a range of informal settings, such as drop-in events, festivals and out in the parks’ beautiful habitats.
You may also be offered opportunities to undertake a range of administrative and customer support duties, including responding to enquiries from the public, uploading event information online and processing booking transfer and cancellation requests.
About You
To be considered as a Casual Learning Officer, you will need:
- Proven experience delivering outdoor environmental education to school groups
- Excellent communication and presentation skills, with the ability to deliver sessions with energy and enthusiasm to diverse audiences
- In depth knowledge of ecology, natural heritage and outdoor learning
- Strong organisational skills
- Excellent problem-solving skills
Please note, this role will require an Enhanced DBS Check.
Other organisations may call this role Programme Officer, Engagement Officer, Outdoor Learning Officer, Education Officer, Outdoor Activities Officer, Visitor Services Officer, or Enrichment Officer.
We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.
The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please click here to find out more on our approach to Equality, Diversity and Inclusion.
We provide free access to London’s beautiful, natural and historic green spaces, to help improve everyone’s quality of life and wellbeing.

The client requests no contact from agencies or media sales.
We are looking for a confident and experienced Interim Employee Relations Consultant to work with a well-known non-profit organistion based in London and provide specialist support on a range of ER matters. In this role, you'll take ownership of complex cases, ensuring each is handled with fairness, consistency, and professionalism. You'll bring expert HR and ER knowledge to help managers navigate challenging situations while maintaining a positive employee experience.
- Leading end-to-end ER casework, including disciplinaries, grievances, performance issues, complaints, and policy breaches.
- Conducting investigations, interviewing parties, and reviewing evidence to produce clear, balanced, and timely outcomes.
- Coaching and advising managers on best practice, procedural compliance, and approaches to resolution.
- Ensuring all cases are managed in line with employment law, internal policy, and organisational values.
- Identifying risk areas or recurring themes and recommending improvements to ER processes and policies.
- Maintaining accuracy, confidentiality, and impartiality throughout all case handling.
You will be someone who can quickly build trust and deliver high-quality ER support in a fast-paced environment. You bring:
- Strong HR background (CIPD-qualified or equivalent experience).
- Significant experience managing complex Employee Relations cases.
- Excellent interviewing, communication, and report-writing skills.
- Ability to interpret evidence, make sound judgements, and advise confidently.
- Strong stakeholder management and the ability to challenge constructively.
- A calm, pragmatic, and solutions-focused approach.
Hybrid working of 2 days a week in the London based offices, rest of the week WFH.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job title: Project Manager
The National Youth Arts Trust (NYAT) is a small performing arts charity that exists to widen access to the performing arts for young people from disadvantaged backgrounds - through giving bursaries for music, dance, and drama lessons, running youth theatre projects, running our mentoring scheme for drama school graduates, and taking children to the theatre, often for the first time.
The Trust is seeking a Project Manager to work alongside the existing team, to help run the day to-day operations of our small and successful charity, with a focus on developing and running new charitable projects and events.
Location: London – the successful candidate must be able to work from home but be willing to travel to central London for regular meetings and occasional events (we are open to flexible working arrangements).
Contract: Fixed term 12 month contract, with a view to extending.
Remuneration: The annual salary is £32-£34k p.a. (depending on experience), and hours of work are 35 hours a week (we are open to discussing part-time options).
Annual leave: 25 days annual leave, increasing one day per year up to 30 days, plus bank holidays.
Pension contribution: employer 3% and staff 5% at the People’s Pension.
Reports to: Directors & Chairs of the Board of Trustees
Liaises with: Project members, bursary holders, mentees, mentors, administrator & social media manager, project facilitators, trustees, supporters & patrons
Project Manager role starting 6th April or as soon as possible thereafter.
- Closing date for Project Manager applications is 16th February, midnight.
- Interviews will be held online on 24-25th February, with possible in person second interviews.
#projectmanager #projectmanagement #projectdelivery
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NEON is a not- for profit Organtision
Our Mission is to remove structural barriers within the arts and creative industries by creating equitable access to training, space, professional experience and paid work.
We centre children, young people and emerging creatives from underrepresented and underprivileged communities, ensuring talent is supported not only creatively, but economically and professionally.
We are seeking to expand our team capacity to deliver transformational growth across our creative programming. The Business Development Manager will transition NEON from project-based delivery to sustainable, recurring programmes while scaling our impact within the creative industries and local community.
Job Description
You will work closely with both our external cross-sector funders, clients and internal delivery partners and teams to provide a service that exceeds expectations by monitoring progress and continually adapting and improving effectiveness to meet changing needs
The postholder will:
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Expand income generation through studio hires, memberships, events, and trading
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Securing sponsorships, multi-year funding, and philanthropic donations
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Develop contracts and partnerships with schools, local authorities, and corporate entities
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Strengthening impact reporting and financial reporting and management
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Supporting the Founder and Artistic Director to build a resilient business model across our sites in Vauxhall from 2026.
Role Profile - Essential Experience and Skills
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5 years plus demonstrable experience of income generation and management, delivering on time and within budget
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Demonstrable experience of budget management - strong financial literacy, commercial awareness and analytical
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You enjoy working in an entrepreneurial and creative, start-up environment - understanding that this may mean doing what is needed to get the outcome, even if not within one’s own role
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You have resilience to change course and adapt priorities as needed by the business
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You are as comfortable working independently as you are as part of a team
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You enjoy working with a small team and contributing to the broader ambition of the whole organisation and being an ambassador for our work
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Willing to be based in our studio in Vauxhall
- Substantial experience of relationship building and collaborative partnership with people from all sectors and backgrounds - especially at senior management/executive level e.g. stakeholders, funders and delivery partners
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Demonstrable track record of managing and monitoring performance to meet objectives and delivery of targets
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Excellent communication skills with the ability to articulate and present ideas clearly, coherently and persuasively in the written format as well as verbally
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Ability to think, act and communicate strategically and creatively
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Ability to be self-servicing including proficient use of Microsoft IT and Google Suite package
Desirable
- Knowledge and/or experience of the arts and creative industries, in a startup or with creative entrepreneurs is desirable though not essential. We would still like to hear from you if you have experience leading and delivering high-profile projects and are committed to making a difference.
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You are passionate about the arts and creative sectors, wanting to use your abilities to nurture the talents of others and increase diversity within these sectors
To remove structural barriers within the arts and creative industries by creating equitable access to training, space, and professional experience
The client requests no contact from agencies or media sales.
Digital Communications & Social Media Manager Interim for 3 months to start ASAP £240-£280 Per day PAYE including holiday pay.
- Location: Central London
- Hybrid: 2-3 days on site
- To start: ASAP
This role is for a candidate who is creative, strategic and highly collaborative. This is an exciting opportunity to support the creation of content and delivery of purposeful, high-quality content for our digital and social channels, helping to bring our purpose values, strategy and impact to life for millions of people.
As our Digital Communications & Social Media Manager, you will: -
- Shape and deliver our digital communications plan, helping us reach and engage key audiences across our corporate website and social media channels (LinkedIn, X, Instagram and more).
- Create standout digital content - writing compelling copy, designing digital assets, and developing stories that spotlight our purpose, people and projects.
- Manage day-to-day digital activity, including website updates, news stories, campaign pages, accessibility improvements and content optimisation.
- Play a key role in campaigns, acting as the digital lead and project manager across key initiatives.
- Collaborate across the business to proactively identify stories, opportunities and content that broaden awareness of our work.
- Monitor, measure and report on performance, using tools like Google Analytics and social monitoring platforms to guide continual improvement.
- Understand and able to create and edit content that is SEO optimised
- Spot risks and support reputation management across all online channels.
The successful candidate will be able to demonstrate the below
- Someone who can combine creativity with strategic thinking, and who is confident in managing digital channels for a corporate brand and B2B
- Excellent copywriting skills with an ability to craft clear, engaging content for different audiences to tight deadlines
- Good understanding of CMS platforms and best practice in digital content management (ideally Dayto but experience on other CMS platforms is fine)
- Experience collaborating with agencies, web developers and internal stakeholders.
- Strong project management skills - comfortable juggling multiple priorities.
- Demonstrable experience of managing digital channels for a corporate brand, either in-house or at an agency - including websites, X, LinkedIn, Instagram
- Good understanding and experience of corporate communications, with experience of working in or with corporate communications
- A track record of analysing channel performance and producing actionable insights. Ideally experience of using Meltwater or other Social Media management tools
- Good knowledge of the digital and social media landscape and emerging trends.
- Manage updates to the corporate website, including content, news, page design, downloads and accessibility measures.
- Creative design capabilities, including experience with photo/video editing tools.
- The ability to simplify complex concepts into plain, compelling English.
If this role is of interest, please do apply ASAP with an up-to-date CV highlighting all your relevant experience and do get in touch to discuss this role in more detail. Please do apply ASAP as interviews are being held on teams this week.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Harris Hill are thrilled to be partnering with a fantastic Arts and Heritage organisation is their search for a new Development Manager (Capital Appeal & Individual Giving) to lead the fundraising efforts for their vital Capital Projects programme.
This is an exciting opportunity to make a significant contribution to an ambitious heritage site and an historic charitable mission, in the heart of London.
Key responsibilities:
As Development Manager, you will support the development and delivery of the fundraising strategy for key restoration projects. You will identify and research a pipeline of prospective individual donors, high-net-worth individuals and corporates capable of supporting these capital works. You will develop high-quality grant applications in collaboration with colleagues (including a National Lottery Heritage Fund bid) and manage funder relationships through effective reporting on grant use and impact. You will refresh and manage the Friends scheme to improve member recruitment, retention and encourage upgrades to higher giving levels. You will also relaunch the legacy fundraising programme, promoting gifts in wills sensitively to Friends and visitors.
To be successful, you will need or need to be:
- Significant demonstrable experience in a fundraising or development role in a charity
- Demonstrable experience in Individual Giving or supporting Capital Campaigns.
- Demonstrable experience writing successful grant applications, ideally with previous experience of working on a successful National Lottery Heritage Fund bid.
- Experience in managing membership schemes and organising and delivering supporter events.
Salary: £36,000 - £38,000
Two-year fixed term contract (with possibility of extension), Full-time
Location: London (EC1M 6AN)
Deadline for applications – Friday 27th February at 9am.
Application process - CV and supporting statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The RSA is the home of ideas, turning possibility into progress since 1754. From pioneering invention and design to shaping social change, we are a place for action and connection, where people drive real change. And today this matters more than ever.
This is a chance to lead and define the RSA’s digital presence and purpose: growing reach, deepening engagement, and helping to connect more people with “the home of ideas”. You’ll be a key member of the RSA leadership team at an exciting and crucial moment; you’ll grow and inspire a diverse global Fellowship community, and the RSA brand itself.
You’ll lead a team spearheading all things digital, developing a fantastic website and brilliant digital activity that raises the RSA’s profile and influence, shows its vision, and brings more Fellows (members) into the fold.
If you’re someone who loves combining creativity with strategy, someone who can think big with the skills for getting hands-on, we’d love to hear from you.
What you’ll do
- Develop and deliver a digital strategy that supports our goals and values, including the customer journey of potential Fellows.
- Deliver digital activity to grow awareness, engagement, and ultimately increase Fellowship.
- Lead, inspire, and develop a cross-functional digital team, setting clear goals and fostering innovation.
- Oversee continuous improvement of the website (including design and build done by the team).
- Manage creation of inspiring content, from blogs and videos to social media.
- Lead digital marketing across paid, organic, and email channels.
- Champion accessibility and innovation in everything we do online.
- Act as a thought leader, keeping the company ahead of emerging digital trends, technologies, and consumer behaviours.
- Collaborate closely with creative, events and Fellowship teams, to ensure consistency of messaging and audience engagement.
- Use data and insight to continuously analyse and evolve our digital activity – amplifying reach, impact, and relevance.
- Define performance targets and KPIs for digital activity: including engagement, growth and Fellowship (membership) sign-ups.
Who you are
- A creative, strategic thinker who is comfortable balancing the big picture with hands-on delivery, from planning campaigns to creative social media.
- Collaborative and supportive, intellectually curious.
- Data-driven but people-focused. Cares about impact, storytelling, and results in equal measure.
Your key experience
- Proven experience leading digital marketing, content, and websites.
- Track record of running digital campaigns and overseeing social media channels.
- Strong understanding of website management, UX, and digital design (you don’t need to code, but you can brief and oversee developers confidently).
- Experience using analytics tools to track and report on digital performance.
- Excellent communication, writing, and stakeholder management skills.
- Experience managing budgets, agencies, or freelancers.
- Experience with a charity or purpose-led organisation preferable.
Early applications are encouraged – apply now!
Inclusion at the RSA
As a social change organisation, we believe everyone, regardless of visible or invisible difference should feel welcomed and able to contribute to creating a better future. You can read our full inclusion statement on our website.
A global network of changemakers enabling people, places and the planet to flourish in harmony.
We are looking for an experienced parks, heritage or cultural attraction professional to provide project management expertise on the prioritisation, planning, development, and delivery of a range of capital projects as part of the regeneration of Crystal Palace Park.
You will have a strong understanding of heritage sites, buildings and landscape, particularly in relation to design, construction and conservation, visitor experience, and accessibility.
New projects will likely include the refurbishment of historic venues such as the Concert Platform, Museum and future phases of the Subway restoration alongside exciting new capital developments aimed at enhancing the visitor experience.
Working closely with the Trust’s Senior Leadership Team, trustees and the London Borough of Bromley’s Regeneration Team, you will ensure that all capital investment is protected, delivered to a high standard and achieves value for money, as well as ensuring ongoing compliance and maintenance is integrated and managed effectively by the park management team.
The client requests no contact from agencies or media sales.
The Stag operates through a low-risk hall-hire business model. It is not allowed to promote its own shows – it provides the professional facilities for others to hire space and put on shows.
Reporting to the Chairman of the Board of Trustees, the CEO leads a small, professional and dedicated team (currently 20 employees (17.8 FTE)) boosted with part-time casuals in the box office plus a team of volunteers at events. The CEO will ensure the charity fulfils its mission and achieves its charitable objectives whilst maintaining the strong financial sustainability it now enjoys.
The role requires the CEO to a be a BIIAB personal licence holder and to act as Designated Premises Supervisor as well as being the Company Secretary. More details from The Stag's website.
The client requests no contact from agencies or media sales.
We are looking for an experienced museum and heritage professional with a curatorial and/or learning and engagement background to ensure our collection, archive and content development has relevance for diverse audiences and partners.
The role of Head of Content, Learning & Engagement offers a hugely exciting opportunity to join a young and ambitious charity at a pivotal moment in its evolution.
You will develop our work across the collection and archive, including having curatorial oversight for Crystal Palace Museum, ownership of which will be transferring to the Trust during 2026. You will also lead our learning and engagement programmes, ensuring all activity is audience-driven and rooted in our mission, values and strategic principles and taking inspiration from our rich heritage and landscape and fascinating creative, cultural, and sporting legacy.
The client requests no contact from agencies or media sales.
We are looking to recruit an interim People Partner, for an initial 6 month contract for our non-profit client. You will be based in London with the hybrid expectation of 2 days in the offices.
Your role as our People Partner will be to cover all aspects of generalist HR delivery for your allocated client group. You will be both a strategic advisor and operational support to the departments you are aligned with . You will drive initiatives in ER, performance management and compliance, seeking to improve colleague engagement, promote inclusion and diversity and improve organisational development.
Reporting into the Head of HR and working with a team of other Partners and Advisors, you will be joining a supportive environment working for a unique organisation.
This role is interviewing ASAP so please get in touch as soon as possible if interested.
Salary: c.£46,000 per annum based on skills and experience
Hours: Full time, 40 hours per week
Based in: Covent Garden, London
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.
The focus of the Senior Fundraising Manager role will be to deliver and run the successful fundraising appeals and draws function, delivering against targets of c. £1.25m for 2025/26. Managing a small appeals team within the wider membership function, you will grow our income and innovation in this space, ensuring fundraising best practice principles are adhered to.
Our ideal candidate will be results driven, with an open, curious, intelligent approach to analysis and reporting. You will be able to work successfully in partnership with other teams and departments as well as influence key stakeholders across the organisation. You will be able to lead and develop a small team, exercise diplomacy and discretion and contribute to the wider fundraising conversation and pipeline.
You will be able to demonstrate:
- Substantial professional experience of the project management of appeals and campaigns fundraising gained within a charity or other fundraising organisation including their planning, development, running and evaluation
- Experience of running fundraising appeals or campaigns across a range of channels and running lotteries or draws for fundraising
- Outstanding written communication skills, including the ability to tailor communications for different audiences and media whilst maintaining consistent tone and messaging
- A track record in setting and meeting income targets
- Excellent project management skills, with evidence of having successfully delivered concurrent projects
An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to supporters is critical for this role.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: 11:59pm, Sunday 22nd February 2026.
Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 2nd March 2026. The 2nd stage will be in person at ROH Covent Garden w/c 9th March 2026.
Applicants must have work authorisation for the UK. No agencies.
To ensure a fair process, late applications will not be considered under any circumstances.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.
** To read the full job description and submit your application and CV, please visit the Vacancies Page on the Libraries Unlimited website **
Senior Fundraising & Business Development Officer – (Job ref: FBD001)
Salary: £28,800 gross per annum (£36,000 FTE)
Hours: 29.6 hours over 4 days (working pattern to be discussed with successful candidate)
Location: Hybrid (home working and Exeter Library)
Closing date: 9am, Monday 2nd March 2026
Interview date: Thursday 19th March 2026 at Cullompton Library
We’re one of Devon’s biggest charities, with a passion for enriching the lives of local people and communities through the power of reading. We’re looking to continue our success of generating income to support our charitable activities, and so if you also have a record of success, and a passion for what we do, then we’d love to hear from you. In return we can offer:
- 24 days holiday per year, plus Bank Holidays, rising to 26 days after 5 years’ continuous service
- Pension – defined contribution pension scheme with matched employer contributions of up to 6%
- Enhanced maternity and shared parental pay / Enhanced paternity pay
- Free, confidential Employee Assistance Programme offering practical and emotional support by phone and online
- Access to free and discounted tickets to live music, comedy, theatre and sports events in the UK via Tickets for Good
- Cycle to Work Scheme/ Employee Benefits Scheme with Extras Discounts
** To read the full job description and submit your application and CV, please visit the Vacancies Page on the Libraries Unlimited website **
The client requests no contact from agencies or media sales.
The ISM website is the organisation’s shop window: showcasing everything ISM offers in a visually engaging, modern way. It supports sales, marketing and external affairs, strengthens our profile, and drives member recruitment and retention through high-quality content, functionality and forward-thinking digital design. This role leads the management, development and optimisation of the ISM website, ensuring it is engaging, accessible, technically robust and aligned with brand, SEO and marketing priorities. It oversees content quality, suppliers, and web projects, while keeping ISM’s digital presence user-centred and ahead of trends.
The role also manages digital marketing and insights, optimising paid and organic campaigns, analysing performance across all digital channels, and delivering clear reporting to support membership recruitment, retention and strategic decision-making.
Additionally, it supports CRM development, brand consistency, and cross-organisational initiatives to strengthen ISM’s profile and understanding of member and prospect behaviour.
A full job descriton can be found on the ISM's website along with details of how to apply.
The client requests no contact from agencies or media sales.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
This role sits within the highly committed and successful Development and Advocacy Department, which generates over £41m revenue annually, plus additional capital funds, and secures the annual Arts Council England grant (currently £22.9m). The Department’s revenue generation and advocacy to Government of the value of our creative sector ensures the RBO can retain the best artists and crafts people, deliver our thriving National Schools’ Programme, maintain our beautiful grade I listed building, deliver on our charitable mission, and continue to produce world class performances.
The Membership Team, responsible for Friends and Patrons, are responsible for circa £10m annually. Friends and Patrons also make up 30% of ticket income, 55% of other donations and 88% of legacies, emphasising the importance of community building, good processes and customer service. The Patrons of the Royal Ballet and Opera are a core loyal audience who provide vital philanthropic support to the RBO. As a thank-you for their support, they enjoy premium benefits including a concierge Box Office and special events.
The Patrons Manager will be responsible for both Individual and Corporate Patron relationships from prospecting to renewal, managing recruitment, stewardship and overseeing excellence in customer service via the Patrons Box Office. This is a strategic role, with responsibility for managing and growing the Patrons Scheme, ensuring members make the most of their Patron membership to achieve maximum renewal and upgrade rates.
Our ideal candidate will be results driven, with a pro-active, can-do attitude that is role modelled in the small team of reports and more widely across the Department. You will be solutions focused with experience of taking accountability for improvements and resolutions. You will be able to lead and develop a small team, manage a busy workload with high output and productivity and demonstrate highly effective influencing skills.
You will have:
- Experience of working in a membership organisation and/or with high-net-worth individuals in a philanthropic environment. Experience in a box office/ticketing environment is also highly desirable.
- Experience of working in revenue growth environments, with an aptitude for working toward KPIs.
- A firm understanding of Gift Aid and other charitable legislation and laws.
- Demonstrable experience leading on relationship management (including face to face) within a Patrons or Philanthropy scheme or similar
- Experience identifying new initiatives and ways to enhance Patron experience, with experience delivering in a culture of continuous improvement and customer service excellence.
- Developed communication and rapport building skills; able to tailor communications effectively and quicky forge strong relationships, both internally and externally
An understanding and knowledge of the art forms is not essential but the ability to learn and communicate effectively and persuasively about opera, ballet, music and dance to Patrons is critical for this role.
The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.
We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.
We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.
The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.
Closing date for applications: 11:59pm, Sunday 15th February 2026.
Interviews will be held over two stages. The 1st stage will be online via Microsoft Teams w/c 23rd February 2026. The 2nd stage will be in person at ROH Covent Garden w/c 2nd March 2026.
To ensure a fair process, late applications will not be considered under any circumstances.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.



The client requests no contact from agencies or media sales.


