Social volunteer roles

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18 to apply.

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Pinner Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18 to apply.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Please note that volunteers must be over 16 years of age.

Volunteering in the shop

We are so excited to have reopened the St Andrews Shop with a wonderful new look! 

Our St Andrews Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 16.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 16 to apply.

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Barnes Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply

Express your interest on email via the apply button.

Please note, that we are unable to provide visa sponsorship for this post

Choose Love is at the forefront of driving impactful change for refugees and displaced communities
worldwide. We now seek a new Chair to help shape Choose Love’s future direction, support its
continued growth and impact, and contribute to its ambition to become one of the world’s most
innovative, trusted and influential humanitarian organisations for displaced communities.

Choose Love combines entrepreneurial thinking, humanitarian urgency and public advocacy with
strong governance and accountability. This is an opportunity to chair the Board of an ambitious,
high-profile humanitarian organisation at an inflection point in its journey. Following significant
philanthropic investment and the development of a new five-year strategy, the incoming Chair will
need to understand the opportunities and challenges of leading an organisation that works in
complex, high-risk environments while maintaining independence and the ability to speak out on
issues affecting displaced communities.

Who you are
You’ll bring deep understanding of charity governance, preferably with experience of chairing a
complex not-for-profit organisation. With strong leadership and facilitation skills, you bring tact,
diplomacy, and the ability to bring people together and support an effective and accountable Board.
We’re seeking excellent interpersonal and relationship-building skills and the ability to operate
effectively in an ambassadorial role. Some familiarity with, and broad understanding of, the
requirements and dynamics of social media communications will be an advantage.
Credibility and senior leadership experience appropriate to chairing a high-profile humanitarian
organisation will be important, together with a strong and visible commitment to Choose Love, and
an informed passion for the rights and needs of displaced people.

If you share our vision of a world that chooses love and justice for everyone — where displaced
communities can thrive — we would love to hear from you!

Time commitment
The expected time commitment is approximately two to three days per month. Candidates must
have the capacity to commit sufficient time to fulfil the responsibilities of the role, including
attendance at meetings and key events and flexible, fluent interaction with the CEO.
Additional time may be required during periods of organisational development, crisis response, or
strategic change. Good administrative and staff support will be available to the Chair and to the
Board.

Timetable
●      Closing date: Thursday 27 August

●      People Beyond Profit interviews: 1 – 7 September
●      Choose Love interviews: 17 – 18 September
●      Final panel interviews: 28 – 29 September

How to apply
To find out more and apply, please download the appointment brief here.
For an informal and confidential discussion about the role, please contact:
Fiona Wansborough, Partner, People Beyond Profit.

We encourage you to apply early if you are interested; applications will be considered on a rolling
basis.

At Choose Love, we cultivate a vibrant and inclusive culture. While we expect high performance and
excellence, we also foster a creative, collaborative and dynamic environment where people are
empowered to innovate, challenge thinking and make a meaningful difference together.
Choose Love is committed to building an inclusive and diverse Board and welcomes applications
from all sections of the community.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18 to apply. 

Volunteering in the shop

The Chester Shop is a beautiful community hub with two floors of creativity and vintage treasures!

Our Chester Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children.

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related).

How to apply 

Express your interest on email via the apply button.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. Candidates must be over 18 to apply. 

Chair of the Board – cultural leadership, governance, collection development, and strategic advocacy

Peter Scott Gallery Charitable Trust (PSGCT) is the registered charity responsible for the Peter Scott Gallery, a distinctive and valued part of Lancaster Arts and Lancaster University. The Gallery is an Accredited Museum and holds a rich and varied collection spanning thousands of years, from ancient Egypt and Greece to contemporary art, including works by major artists such as Barbara Hepworth, L. S. Lowry and Terry Frost.

Lancaster Arts is an Arts Council England NPO, with a mission rooted in social and environmental justice and a belief in the power of artistic practice to inspire change, provoke critical thinking and create shared experiences. The Gallery plays a vital role in connecting artistic excellence with research, teaching, public engagement and the wider cultural life of the region.

PSGCT is now seeking a new Chair of the Board to provide thoughtful leadership, uphold strong governance, support financial resilience and act as an ambassador for the Gallery and its ambitions. Working closely with the Curator, Director of Lancaster Arts, fellow Trustees, Lancaster Arts Board and university colleagues, the Chair will help ensure the Trust continues to thrive and that the collection is developed, interpreted and shared with ambition and care.

To succeed in this role, you’ll bring:

• A strong track record of leadership in the cultural sector
• Prior experience as a Trustee, ideally with experience of chairing Boards, committees, meetings or events
• A strategic outlook and with the confidence to convene diverse stakeholders and support active, informed and mutually supportive Board contribution

You will also share Lancaster Arts’ commitment to inclusion, environmental responsibility and socially engaged arts practice, and bring the confidence, networks and enthusiasm to act as an ambassador and connector for the Peter Scott Gallery and Lancaster Arts.

Please see the candidate pack for full details.

• Closing date: Thursday 13th August 2026
• Interviews with Peter Scott Gallery Charitable Trust: from 1st September 2026 onwards
• Charisma vetting interviews must be completed by EOD on 20th August prior to shortlist submission on 21st August.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law. Peter Scott Gallery Charitable Trust particularly encourages expressions of interest from disabled, D/deaf and/or neurodivergent people and those from Black, Asian and ethnically diverse backgrounds.

Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please contact our Operations Team. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.

At Women for Refugee Women (WRW), we support refugee and asylum-seeking women who have fled persecution to rebuild their lives on their own terms.

We have an overarching vision that women who come to the UK in search of safety experience a fair and compassionate asylum system and are supported to feel free, welcome and able to rebuild their lives. We currently work in three main areas:

Power: To support women who have sought asylum to reclaim their power through opportunities to develop new and existing skills, access information and advice, and build confidence and connections.

Influence: To amplify the voices of women who have sought asylum to wide audiences through research, events, creative projects, the arts, social media, print and digital media and other means of communication.

Change: To support women who have sought asylum to influence public perceptions of refugees, and to challenge and change the UK’s asylum system so that it is fair and supportive.

Role Description 

Time commitment 

• 2-hour quarterly Board meetings - plus pre-reading of Board papers.

• Full day annual strategy planning meeting.

• 1.5-hour quarterly Finance & HR Committee meetings - plus pre-reading of papers 

• Ad hoc events (including launches, networking events). 

• Quarterly supervision with the Co-Directors. 

Term 

An initial term of 3 years, renewable once up to a maximum of 6 years. 

Salary 

Trustee roles are voluntary. They are unpaid, though expenses incurred in the role will be reimbursed.

Role Purpose 

• To ensure Women for Refugee Women delivers its vision, mission and values, and fulfils its duty to women seeking safety in the UK 

• To ensure the Board fulfils its responsibilities and provides effective governance and strategic leadership 

• To act as an ambassador for the charity 

• To provide steady, values-led leadership in a complex and evolving external environment 

Responsibilities 

• Ensure WRW operates in line with its governing document and all legal and regulatory requirements 

• Fulfil the responsibilities of a trustee and company director, always acting in the best interests of the organisation 

• Lead the Board in setting strategic direction, priorities and goals, and in reviewing organisational performance 

• Work closely with the Co-Directors to guide and support the organisation’s work, while ensuring clear and appropriate accountability 

• Shape Board agendas and chair meetings to enable thoughtful discussion, constructive challenge and clear decision-making 

• Set the tone for Board culture, ensuring it is inclusive, collaborative and grounded in WRW’s values 

• Work in close partnership with the Co-Chair (where applicable), modelling collaborative and feminist leadership 

• Contribute your perspective to Board discussions to support informed and balanced decision-making 

• Ensure strong financial oversight, sustainability and responsible stewardship of resources 

• Help ensure strong and proportionate governance, systems and controls are in place 

• Safeguard WRW’s values, reputation and commitment to the women it works alongside 

• Support Board development, including recruitment, succession planning and maintaining a balance of skills and perspectives 

• Foster strong, open and respectful relationships between trustees and staff, maintaining appropriate governance boundaries 

• Represent WRW externally where appropriate, helping to build relationships and uphold its values and reputation 

• Contribute to wider Board responsibilities, including subcommittees and ambassadorial support 

Person Specification 

Personal Qualities 

• Personal integrity and sound judgement 

• Commitment to WRW’s vision, mission and values, and to the rights of refugee and asylum-seeking women 

• Collaborative approach, with the confidence to contribute, ask questions and offer constructive challenge 

• Strong communication and interpersonal skills, with the ability to build positive and respectful relationships and networks 

• An engaged and thoughtful leadership style, with the ability to lead with clarity and confidence, including in complex or sensitive contexts 

Knowledge and Skills 

• Understanding of the legal duties and responsibilities of trusteeship 

• Strategic thinking and the ability to contribute to long-term direction 

• Strong chairing and facilitation skills, with the ability to guide discussion and build consensus 

• Good understanding of governance, board dynamics and the respective roles of trustees and senior staff 

• Confidence in supporting and constructively challenging senior leadership 

• Sound judgement in navigating external and politically sensitive contexts 

Experience 

• Experience of chairing boards, committees or similar forums (or equivalent leadership experience) 

• Experience working collaboratively to achieve shared goals 

• Sound judgement and the ability to make balanced, well-informed decisions 

• Experience building constructive relationships with senior stakeholders 

• Experience representing an organisation externally 

• Lived experience of seeking asylum (desirable) 

Application process

We welcome applications from individuals who are excited by our work and feel they can contribute meaningfully to the Board. 

To apply, please submit your CV and a short covering statement (maximum 2 pages), via CharityJob, outlining:

• Which role you are applying for

• Why you are interested in joining WRW 

• What you would bring to the role, including any specific skills, experience or perspectives 

We're keen to hear from you if you'd like to share your experiences as a blind and partially sighted person and help build a world which understands the impact of living with sight loss.

In this role, you will be:

• Delivering talks to groups of sighted people about your lived experience of sight loss to challenge their perceptions and behaviours. Audiences will vary but may include local businesses, community, faith and voluntary groups.

• Making links with your own existing groups and networks in your local community that may want to be involved in reducing barriers to blind and partially sighted people.
• Building relationships with people or local businesses you know.
• Taking part in and sharing information about specific campaigns and initiatives to help remove barriers to blind and partially sighted people.
• Delivering talks on behalf of RNIB’s Social Action Team.

What you'll gain from the role:
• A chance to make a difference to the lives of blind and partially sighted people with a sense of achievement.
• A chance to be part of a team of like-minded people.
• To make an impact by speaking to groups of people.
• An opportunity to develop your role into delivering talks independently as your confidence and skills grow.
• An opportunity to improve public understanding, helping change perceptions and behaviours, building a world which understands sight loss.
• An opportunity to explore different volunteer roles within our organisation and have access to internal employment opportunities.

In return for donating your time we will provide:
• Induction to the role and organisation.
• Training in public speaking and telling your story.
• A supportive volunteer manager.
• Regular catch-ups.
• Expenses.
• An opportunity to connect with other volunteers.

About Children With Voices

Children With Voices (CWV) is a grassroots charity supporting children, young people, and families through alternative education, life-skills programmes, wellbeing activities, and community food hubs.
Our mission is to empower children with confidence, resilience, and the tools they need to thrive. We work closely with local schools, families, and partners to create safe, supportive learning environments where every child is valued and heard.

Role: Youth Mentor / Support Worker

Location: Community sites / schools
Hours: 2–4 hours per week (flexible)
Contract: Volunteer
Reports to: Head of Programmes & Education

Role Overview

As a Youth Mentor, you will provide emotional, practical and wellbeing support to young people who need a positive role model. You will help build resilience, confidence, and healthy life-skills.

Key Responsibilities

• Provide 1:1 mentoring and group support

• Encourage positive behaviour, engagement and wellbeing

• Support workshops, activities and trips

• Build safe, trusting relationships with young people

• Report safeguarding concerns appropriately

• Log basic session notes and progress

Person Specification

Essential:

• Empathy, patience, and strong listening skills

• Experience supporting young people (formal or informal)

• Commitment to safeguarding and boundaries

Desirable:

• Experience in youth work, coaching or education

Benefits

• Safeguarding, mentoring and youth-work training

• Flexible volunteering

• Excellent experience for education, youth work, or social care careers

• Meaningful impact on young people’s lives

Learn to Love to Read offers one-to-one support to children who find learning to read challenging, in schools and online via Zoom.Our In-school volunteers are asked to commit 90 minutes, one afternoon a week, usually between 1-3 pm.
Our virtual volunteers are asked to commit 30-60 minutes, one afternoon a week, usually between 4-6 pm.

Full training and ongoing support is provided for all volunteers to provide them with a framework which supports children's reading skills, while also building their self-esteem, confidence and love of reading. Our volunteers support the same children each week, providing 20 minutes of one-to-one support for the whole academic year. This ensures a consistent and rewarding experience for both the volunteer and the children.

In Wandsworth, post-COVID, 20% of Key Stage 1 and 25% of Key Stage 2 children did not reach the expected standard of reading in summer 2025. Low literacy is linked to poverty and social exclusion, limiting options in life. Early literacy intervention is crucial to break this cycle. School closures due to COVID-19 have been tough for children from disadvantaged families.
 

Please note we only work with schools in the London borough of Wandsworth and all our volunteers need to live in or within easy reach of that borough. 

In line with Safer Recruitment, all applicants are asked to complete an application form, provide references, take part in a face-to-face interview and ID check, and attend online training which includes safeguarding. All volunteers must have an enhanced DBS check which we arrange on your behalf. You will also be required to obtain checks from any country in which you've lived for more than three months from the age of 16 in line with Wandsworth's guidance. Once you have registered, we’ll send you a link to the application form.

Learn to Love to Read is committed to working without bias and offering equal opportunities for our volunteers. We are committed to valuing diversity and working inclusively across all our activities. Our aim is that everyone is treated with dignity and respect.

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Summary

To be the first point of contact for families at our centres, providing administrative support and helping ensure the smooth running of the service.

Detailed description

We are looking for Volunteer Administrators for the following locations:

Broadwater Family Centre, Stevenage

Windmill Family Centre, Hemel Hempstead

Sopwell Family Centre, St Albans

Westfield & Littlebury Family Centre, Watford

The BECC Family Centre, Borehamwood

Main responsibilities

·Welcome families, visitors, and professionals to the Family Centre in a friendly and professional manner.

·Answer telephone calls and take messages accurately.

·Assist staff with administrative tasks such as photocopying, filing, and preparing resources.

·Input data into systems, ensuring accuracy and confidentiality.

·Help maintain an organised and tidy reception and office space.

·Support the preparation of publicity materials, newsletters, and information displays.

·Signpost visitors to the appropriate staff member for further support.

·Uphold safeguarding, confidentiality, and health & safety policies at all times.

Skills / Abilities / Experience / Qualities

·Friendly, welcoming, and professional manner.

·Good organisational and communication skills.

·Basic IT skills (Microsoft Office, email, internet)

·Reliable, punctual, and able to work as part of a team.

·Respectful of confidentiality and sensitive information.

·Understanding of diversity and inclusive practice.

·Previous office or reception experience is helpful but not essential.

Training / Support

·A full induction to the service and specific site will be provided.

·Requirement to undertake One YMCA online training courses

·To understand and implement One YMCA’s policies.

·Ongoing support and regular 1:1 meetings

·Access to organisational events throughout the year including Socials, Conferences and Training opportunities. 

Additional Information

·Undergo enhanced DBS check

·X2 References required

·Undertake additional training as and when required

·We offer to pay volunteers’ “out of pocket” expenses within agreed guidelines

Summary

Signpost offers one-to-one counselling, coaching, outreach, creative therapies, group therapy, and parent support for children and young people aged 5-25.

Detailed description

We are seeking qualified and compassionate children’s counsellors with specialisms in play therapy, art therapy, or drama therapy to volunteer their time and skills to support children navigating emotional, behavioural, or developmental challenges. As a Volunteer Therapist, you will provide a safe, creative, and therapeutic environment where children can express themselves and begin to heal.

·Provide 1:1 or small group therapeutic sessions using your specialised modality (play, art, or drama).

·Build trusting relationships with children to support emotional expression and psychological wellbeing.

·Collaborate with staff and carers to ensure continuity and appropriateness of support.

·Maintain clear and confidential records of sessions and observations.

·Participate in supervision (where applicable) and team meetings.

·Support safeguarding and child protection practices in line with organisational policies.

Skills / Abilities / Experience / Qualities

·A recognised qualification in Play Therapy, Art Therapy, or Drama Therapy (BACP registration required)

·Experience working therapeutically with children and young people.

·A trauma-informed, child-centred approach to counselling and therapy.

·Excellent communication, empathy, and listening skills.

· A commitment to ethical practice, confidentiality, and safeguarding.

·Willingness to undergo an Enhanced DBS prior to starting).

 Training / Support

·A full induction to Signpost will be provided

·Requirement to complete mandatory online training

·A menu of optional training will also be made available

·Ongoing support and regular 1:1/supervision sessions

·Reimbursement of travel expenses (if applicable).

·Opportunities to attend team meetings and One YMCA events, socials and conferences

Additional Information

·x 2 references required

·Valid insurance cover

Why we need you 

Our Voice Board brings together members of our community to help shape everything we do as a charity, making sure the voices of children, young people, and their families with lived experience of cancer are at the heart of our work. We’d love to hear a wide range of perspectives and applications are open for young people who have or have had cancer, as well as parents, carers, partners and siblings (applicants need to be 16 or older). If you’re passionate about improving the lives of children, young people and families affected by cancer and want to help influence decisions at Young Lives vs Cancer, we’d love to hear from you. 

By joining the team, you’ll take on the role of Voice Board Member for 2 years during which you’ll have the chance to build confidence, learn new skills, and connect with others who have been affected by cancer. After the 2 years on the Voice Board has finished there is also the opportunity to become a Voice Champion, helping to shape and deliver voice work across the organisation. 

What you’ll be doing 

As a Voice Board Member, you’ll use your experiences and ideas to help shape our work and make a real difference for the children, young people, and their families affected by cancer. 

Take part in key conversations 

• Join 4 Voice Board meetings each year to talk about important topics that help shape what we do 

• Take part in optional monthly online discussions about projects and areas of work 

 Work with others 

• Work with other Voice Board members and staff across the organisation 

• Work in partnership with the Voice Team to help shape our voice work 

• Share your views and experiences to help develop ideas and create change 

Use your voice 

• Share your honest thoughts, feedback and lived experience 

• Speak up about the issues that matter most to you and others 

• Help influence decisions, including decisions made by Trustees and Directors 

Get involved in shaping our work 

• Take part in a range of opportunities across the charity, including face-to-face training meetings twice a year to connect with other members and staff 

• All travel and accommodation is provided, and we’ll talk with you about any extra support you might need, including bringing someone with you or joining remotely if you’re on treatment 

• Get involved in optional, ad hoc activities and opportunities to share your story, help design services, and improve how things work 

• Choose how you get involved in a way that suits your time, interests and energy levels 

Help us learn and improve 

• Support us to understand what’s working well and what’s not 

• Share feedback regularly to help us