Social support work volunteer roles

Join Niños de Guatemala (NDG) and be part of the change that breaks the cycle of poverty through quality education.

We are looking for passionate volunteers to directly support our schools in Ciudad Vieja and San Lorenzo El Cubo. Your work goes beyond the classroom:

• Assist teachers with the Dual Immersion Program and other key subjects.

• Lead workshops in sports, arts, or specialized skills.

• Provide personalized academic support to students from vulnerable communities.

Experience a unique cultural immersion near Antigua Guatemala and witness firsthand the positive impact that small gestures create. If you are seeking a deep-purpose volunteer experience and are eager to inspire the leaders of tomorrow, your place is with NDG!

Outreach Worker

Through your outreach, you’ll provide advice, advocacy and direct frontline support to individuals experiencing homelessness or hardship. You will connect them with survival essentials, safe accommodation and guide them toward vital services that improve wellbeing and independence.

What will you be doing?

You’ll carry out outreach across the community, building trust with people experiencing homelessness or crisis. The role includes distributing essential items, offering advice and signposting around housing, benefits, healthcare and employment, and supporting access to education and training. You’ll also assist with project coordination, fundraising activities and help promote our work and values through social media and community engagement.

What are we looking for?

We’re looking for compassionate, reliable people who are comfortable working hands-on in the community and are enthusiastic about supporting vulnerable individuals. You’ll be a good listener and communicator, able to build positive relationships and offer guidance with empathy and respect. A proactive, adaptable and solutions-focused mindset is important. Experience in outreach or working with vulnerable groups is not essential; the right attitude and caring nature matter the most.

What difference will you make?

Your input will have a direct impact on people’s lives and help reduce homelessness in Birmingham. You’ll support individuals to build confidence, resilience and self-worth, helping them regain control by removing barriers that can hold people back and supporting them towards a more secure and hopeful future.

This is an exciting time to join the Endometriosis UK trustee board, as the organisation expands and develops to achieve the changes that are needed to support those affected by the disease and to drive down diagnosis time. We are looking for a new Treasurer to build on this momentum to strengthen our organisation and bring about change for those with endometriosis. We have a skills-based board, with Trustees having one or more identified skills, with the overall membership of the Board providing the complete set of skills. 

Endometriosis UK is the largest UK charity for those with endometriosis. Endometriosis UK works to:

• Provide support to those with endometriosis and their families and friends

• Provide clear, objective information about the condition and its treatments

• Raise awareness amongst health professionals and the general public about the condition

• Support research into endometriosis.

This is an unpaid role. Reasonable pre-agreed travel expenses will be paid.

Time commitment:

• Five meetings a year, including preparation for meetings, reading papers etc; and attendance at an annual strategy day and AGM (held on the same days as Board meetings).

• Trustees have the opportunity to take part in Board sub-groups and project groups to develop aspects of the organisations’ work. Current sub-groups include the Finance Committee and Diversity & Inclusion Sub-Group. Trustees are also invited to attend Endometriosis UK events.

We are recruiting for one new treasurer to join the board. We are particularly looking for:

• Personal or professional experience of diversity and inclusion issues

• Marketing and digital marketing

• Communications and social media

• Campaigning and achieving change

• Experience of working in Primary Care

• Charity finance experience

• Currently living in Northern Ireland, Scotland or Wales

Personal experience of living with, or having a close family member with, endometriosis, is vital on our Board. Whilst we look favourably on applications from those in the endometriosis community, we already have Trustees with first hand lived experience and new trustees do not need to have endometriosis. 

We also particularly welcome applications from trustees from a range of backgrounds and experiences as part of our commitment to diversity.

The role will start at a Board meeting on 28th November 2026, when our current Treasurer reaches the end of their 6-year term of office. Prior to the roles starting, the incoming Treasurer will have the opportunity to observe a Board meeting in September, and induction will be planned in October.

Are you a Child and Young Person Clinical Supervisor interested in supporting child and young person counsellors and therapists?

Burning Nights CRPS Support has a highly skilled counselling and therapy team who provide counselling and psychotherapy to adults and children who have been impacted by a debilitating pain condition, Complex Regional Pain Syndrome (CRPS). This team is expanding rapidly and we are now looking for 1 volunteer Child and Young Person (CYP) Clinical Supervisor to join this team ensuring we can continue the provision of our vital emotional support services to this community specifically for young people. We would ideally like to take on 1 CYP Clinical Supervisor supporting a small group of CYP therapists who specialise in a range of modalities.

All our Counselling and therapy team help to develop our growing mental health support service for patients, families and carers affected by Complex Regional Pain Syndrome (CRPS). As a volunteer with the CRPS Counselling & Therapy Service, your skills and experience as a CYP Clinical Supervisor will be providing support to therapists who offer therapy to vulnerable children and young people aged 5-18.

Depending on your qualifications, skills and experience, you will provide group and 1-2-1 Supervision support for CYP counsellors or psychotherapists who provide counselling support or specialist services for children and young people. The service currently offers specialist support to anyone over the age of 5 who is affected by CRPS.

Key Tasks and Objectives

• Facilitate Clinical Supervision group sessions on a monthly basis (online) and be able to offer at least 1 or 2 supervisees on 1-2-1 basis mainly trainees

• Administer this supervision from invitation through to record keeping

• Take part in complex case allocation meetings with the Clinical Lead

• Maintain appropriate clinical records of all work and to report, along with any concerns on individuals or their practice to the Clinical Lead

• Commitment to ongoing supervision of supervision practice at Burning Nights CRPS Support as well as engaging in separate own personal supervision

• Work flexibly as part of a small team as necessary to provide maximum coverage for supervision, such as in the event of emergencies

• Abide by all Burning Nights CRPS Support policies and procedures

• Adhere to BACP, BABCP (or other appropriate therapies governing body) Ethical Framework

Key Skills, Qualifications and Experience

Essential:

• Psychotherapy/Counselling qualification with a minimum of 2 years post qualification experience in a similar field

• Qualification in Clinical Supervision - ideally level 7 or above (could also suit experienced counsellors who require a placement during Clinical Supervision placement, or experienced counsellors wishing to gain experience in supervision)

• Had experience of supervising CYP therapists 

• Accreditation/registration (or working at the level of or towards this qualification) as a Supervisor with BACP/HCPC/BABCP or equivalent

• Significant proven experience of supervising individual CYP counsellors/psychotherapists from a range of training backgrounds 

• Appropriate and proven clinical experience of working with young people with a range of difficulties including complex medical health issues, loss and bereavement. Ideally experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Willingness to engage in any Burning Nights CRPS Support training

• Understanding of issues regarding confidentiality and management of risk within a counselling service

• Good administrative skills

• Understanding of the voluntary sector

• Commitment to on-going engagement in personal supervision

• Knowledgeable of and committed to equalities’ provision

Desirable:

• Appropriate and proven clinical experience of working with children and young people living with or affected by chronic pain or chronic conditions

• Being able to supervise CYP therapists in small groups

• Experience of working within a low-cost / free voluntary sector counselling setting

• Experience of working within the voluntary charity sector

Volunteer - Travel expenses only

Flexible - Monday to Friday

West Midlands Area – based around local treatment services - Bloxwich, Bournville, Coventry, Oldbury, Perry Barr, Stechford and Wolverhampton

Closing date: Monday, 30th March 2026 at 9.00am

Interview date: Rolling Basis

Are you a proactive, collaborative and compassionate individual with proven experience of working positively with adults to engage successfully despite ‘challenging’ behaviour?  Do you have the ability to be a positive role model, demonstrating the virtues of engaging with treatment support services?

If so, St Giles is looking for a Lived Experienced Peer Volunteer to join our team and provide interventions and build meaningful, peer-led relationships with service users to encourage them to engage in drug and alcohol treatment following arrest.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

As a Peer Volunteer, you will increase client engagement with drug and alcohol treatment services by providing vital peer-led support and building trust and motivation among a client group that has been historically disengaged/not offered support previously.  You will provide holistic, short-term intervention to bridge the gap between referral and full treatment engagement, capture client experiences and barriers to improve service design and accessibility and develop a strong service user voice to inform future service improvements.

Areas of support from Peer Volunteers may also include initial engagement and motivation such as welcome calls, check-ins, peer-led conversations and motivational chats over coffee.  You may also offer practical support such as appointment reminders, transport assistance and paperwork support, plus help to build positive routines such as activity-based engagement and supporting small lifestyle changes, including meal planning, budgeting, and time management.

What we are looking for

• Personal experience of the criminal justice system or lived experience of the issues facing this client group (i.e. experience of substance misuse and recovery)
• Proven experience of working in a high intensity environment, being self-motivating, with an ability to effectively manage your own wellbeing
• Knowledge of the issues facing those arrested for potential criminal offences
• Knowledge of, and commitment to, safeguarding practices and policies
• The ability to use monitoring systems to record all aspects of the work
• Excellent interpersonal, relationship-building and communication skills, verbal and written.

Please note:  as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply visit our website via the apply button.

Closing date: Monday, 30th March 2026 at 9.00am

Interview date: Rolling Basis

We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

Family Friends carefully recruit, train, and match volunteers with families in Central-West London. Our volunteer befrienders offer practical and emotional support based on each family's unique needs and potential. We offer two volunteer opportunities - Big Buddies and Parent Buddies.

Volunteers will aim to help parents to discover their strengths, build confidence, and resolve difficulties. Volunteers meet with their match weekly for a period of up to 12 months.

Activities might include:

• Supporting a parent to take their children on days out.
• Helping to strengthen family relationships.
• Providing a listening ear.
• Helping parents to build confidence in themselves.

Essential Criteria:

• You must be able to commit to the Parent Buddy programme for a minimum of 6 months.
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• DBS check
• Weekly supervision and support
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us - you can do that by contacting us here to receive the application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

Volunteer Opportunity: Support Our 55+ Community Programme

Are you passionate about supporting older adults and making a positive impact in your local community?
Queen’s Crescent Community Association (QCCA) is seeking dedicated volunteers to join our vibrant 55+ Programme in the heart of Camden.

QCCA is one of London’s most active and inclusive community centres, offering a wide range of free activities and support services for older residents (55+). Since 2002, our mission has been to help build a happier, healthier, and more connected community—especially within one of Camden’s most deprived neighbourhoods.

What We Offer – Weekly Activities

As part of our commitment to improving wellbeing, reducing isolation, and encouraging meaningful engagement, we run a variety of sessions each week, including:

• Chair‑based exercise
• Coffee mornings
• Gym sessions
• Drama sessions
• Reflexology
• Weekly community lunch
• Bingo
• Movie matinees
• Arts and crafts

Volunteer Role

We are looking for friendly, enthusiastic volunteers who enjoy socialising and building rapport with older people. Key responsibilities may include:

• Welcoming and chatting with participants
• Supporting the setup and pack‑down of activities
• Ordering and organising supplies
• Keeping accurate attendance records
• Acommpany outings and events in London (e.g., gardens, museums, music and theatre trips). 

This role is ideal for anyone who enjoys connecting with people, contributing to the community, or gaining experience in a supportive charitable environment.

If you have a particular skill or hobby you would love to share (art, music, movement, crafts, language, etc.), we would be delighted to explore incorporating it into our activity timetable.

Volunteer Hours (Options)

This is a voluntary role.
Activities run Monday to Friday, and each session lasts 2–3 hours. Volunteers can choose the days and sessions that best suit their availability.

Volunteer Benefits

By joining us, you will gain:

• The opportunity to support a local community in need and build meaningful relationships
• Valuable volunteering or work experience
• Lunch vouchers

Application Process:

When you reach out, we’ll begin with a warm introductory phone call and welcome you to visit our centre. If you choose to start volunteering with us, we’ll guide you through a full induction and organise your DBS check.

Interested? Get in Touch!

Working Chance is a unique, pioneering, award-winning national charity that supports women with criminal convictions into employment. We support women to create independent purposeful lives through helping them to build careers, we break cycles of reoffending and we inspire employers to embrace inclusive hiring.

This is an exciting time for Working Chance as we start developing our new three-year strategy which will come into effect from 1 September. The new strategy will see us taking an ever bolder stance on speaking up for women with convictions, solidifying our position as a thought leader on how to improve the employment rate of these women, and moving into providing consultancy for employers seeking our guidance and input on their recruitment and employment practices.

We are looking for an inspiring and committed Chair of Trustees to lead our Board at this exciting point in our development. This is a unique opportunity to shape the strategic direction of a highly respected and impactful charity, while championing a mission that addresses inequality, social justice and economic inclusion.

As Chair, you will work closely with the Chief Executive and fellow trustees to ensure strong governance, clear strategic focus, effective oversight and financial sustainability, while acting as an ambassador for Working Chance and its values. Download the Appointment Brief to learn all about the role, the charity and the recruitment process, and if you think you might be the person we’re looking for, we’d love to hear from you.

Closing date: 9am on Monday 16 March

NICOLA Arts is an artist-led charity and community space based in London, supporting young creatives, artists and local communities through art, culture and social projects. We are looking for volunteers to support our shop and community space, helping with daily activities, customer service, visual displays and the organisation of events, exhibitions and creative workshops. This is an ongoing volunteering opportunity with flexible shifts, ideal for students, creatives and anyone interested in gaining hands-on experience in an arts and community-led environment. Details Volunteers will support different aspects of the NICOLA Arts space, including: welcoming visitors and assisting customers helping with shop organisation and visual presentation supporting events, exhibitions, jam sessions and workshops assisting the team with day-to-day activities No previous experience is required — just enthusiasm, reliability and an interest in arts and community work

Family Friends carefully recruits, trains, and matches volunteers with families in Central-West London. Our befriending volunteers offer long-term practical and emotional support based on each family's unique needs and potential. We offer two befriending volunteer opportunities with us-, Big Buddies and Parent Buddies.

Our Big Buddies support young people, aged 10-18, for a few hours each week over a period of up to 12 months. With encouragement and support, volunteers will aim to help young people to discover their strengths and build confidence.

Support may look like:

• Helping to strengthen family relationships.
• Providing a listening ear 
• Taking young person to the cinema, museums, libraries - broadening their horizons!

Essential Criteria:

• Can commit to the Big Buddies programme for a minimum of 6 months
• 18+
• Must have lived in the UK for the last 2 years

What we provide in return:

• Full induction training and ongoing training
• Full DBS check
• Support and supervision
• The chance to learn new skills
• References provided after 6 months' commitment
• Reimbursement of travel and session expenses

We are an equal opportunities charity and we value the principles of diversity and inclusion, which is central in providing successful support to our families. We welcome and would like to encourage applications from people with a wide range of backgrounds and experiences, including people from Black, Asian or Minority Ethnic backgrounds, people who identify as LGBTQI+ and individuals from different socio-economic and educational backgrounds.

In the first instance, please register your interest in becoming a volunteer with us by contacting us here for an online application form.

Once we've reviewed your application, a member of our team will be in touch with next steps.

Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that 
have been bereaved. 

THIS ROLE COULD BE FOR YOU IF:

- Would like to make a real difference in someone’s life

- Want to challenge loneliness and can commit to a weekly phone call

- Are a good listener

- Are empathetic, patient and of a caring nature

- Have good verbal and inter-personal communication skills

- Recognise the importance of confidentiality and can uphold this in practice

- Are committed to inclusion and treating people with dignity and respect

REQUIREMENTS OF A BEFRIENDER INCLUDE:

- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed

- Completing an online call log record promptly after each phone call

- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others

- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs

- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults

BENEFITS OF THE ROLE MAY INCLUDE:

- Knowing you are making a difference to someone’s life

- Joining the Omega Team who are taking action against loneliness and isolation

- An opportunity to enhance your CV or learn new skills

- An opportunity to engage with your community

SUPPORT AND TRAINING PROVIDED:

- Omega Chatterbox induction program

- Safeguarding training

- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support

- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate

- Monthly Befriender group support meetings via the Zoom app

LOCATION OF THE ROLE:

- Home-based

WHEN ARE YOU NEEDED:

- Provided on enquiry

A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.

This is a great opportunity to play a strategic role making a significant impact on the future of our services. We’re looking for people who have a passion for tackling poverty and supporting their local community. We’re inviting people to apply who can bring their skills and experience to support the staff team, and their time to commit to working towards the eradication of food poverty whilst supporting our work in providing emergency food to people across Oldham facing crisis and hardship.

Anyone is welcome to apply, but we are ideally seeking people with a background in one or more of the following skills/experience;

• Knowledge or experience of local social services/NHS/care services (to give a better understanding of the needs and poverty faced by our clients)
• Charity governance including policies and procedures
• Experience or links with Oldham Council
• Health and Safety/Insurance (to lead on risk assessments of all areas of Foodbank)
• Lived experience of using a foodbank

Trustees have collective responsibility for the governance of Oldham Foodbank. They set the strategic direction for the organisation, ensuring alignment to our values, and are responsible for setting organisational policy and procedures, defining goals, agreeing the financial plan and evaluating performance.

CONTEXT

The Women & Families Resource Centre (WFRC) is a registered charity based in

Wolverhampton which supports, empowers and advocates for women and children.

We aim to actively encourage women to be self-reliant, through empowering them to

identify their own needs, make their own choices and create their own solutions. We

offer a baby bank, a charity shop & various community support services to help

women facing crises or challenging situations.

Wolverhampton Baby Bank is a flagship project run by The Women & Families

Resource Centre, a registered charity supporting families with children aged 0-3.

Through donated essentials and community engagement, we provide much-needed

items such as:

• Essential supplies for babies and toddlers, including nappies, wipes, clothing, toys,

and bedding.

• Support services for new parents, including drop-in groups and befriending for

pregnant women and new mothers.

• Referrals and resources to connect families with additional community services.

Scope and Span

The Executive Assistant provides high-level administrative and operational support directly to the Executive Director (Karyne). This role ensures the Executive Director’s time, priorities, communication, and strategic initiatives are well-managed and executed efficiently.

The Executive Assistant acts as a gatekeeper, coordinator, and trusted support partner to enable the Owner to focus on leadership, growth, and strategic decision-making.

Volunteer Guidelines

Thank you for volunteering with The Women & Families Resource Centre (WFRC). Our work supports and empowers women and families facing challenging circumstances, and your role is essential in helping us provide consistent, reliable, and respectful services. To ensure fairness, sustainability, and high-quality support for the community, all volunteers are expected to follow the structured framework and guidelines below.

• Minimum of 12hrs per week and 4hrs per day

• Attend agreed shifts consistently and provide notice if unable to attend.

• Carry out agreed tasks responsibly, maintaining professionalism and confidentiality at all times.

• Treat service users, staff, and fellow volunteers with respect and compassion.

• Communicate openly about availability, concerns, or if feeling overwhelmed to prevent burnout and overcommitment.

• Follow agreed scheduling processes to ensure continuity and consistency in service delivery.

• Work collaboratively as part of the team and report any safeguarding concerns immediately.

Your commitment and reliability help us create a stable and supportive environment for the families we serve.

Roles and Responsibilities

• Manage the Owner’s calendar, appointments, and scheduling

• Coordinate meetings, prepare agendas, and document action points

• Screen and prioritize emails and communications

• Draft correspondence and internal communications on behalf of the Owner

• Track key projects and follow up on action items

• Support planning of events, campaigns, or strategic initiatives

• Prepare reports, summaries, and presentations when required

• Liaise with internal managers and external stakeholders

• Maintain confidential records and sensitive information

• Assist with operational oversight when delegated

Qualifications

• Proven experience as an Executive Assistant, Personal Assistant, or similar role preferred

• Strong administrative and organizational background

• Comfortable using Google Workspace, Microsoft Office, and communication tools

• Ability to manage confidential information with discretion

• Highly reliable and detail-oriented

Skills

• Strong organizational and time management skills

• Excellent written and verbal communication

• High level of professionalism and discretion

• Ability to prioritize and manage multiple tasks

• Problem-solving and proactive thinking

• Strong coordination and follow-up ability

• Emotional intelligence and stakeholder management

Are you passionate about harnessing digital platforms and social media to educate, empower and inspire communities? 

Tell My Truth and Shame the Devil C.I.C. is seeking a visionary Social & Digital Media Education Lead to join our founding volunteer team. This role is central to designing and delivering educational programmes that equip members with the knowledge, skills and confidence to use social media and digital tools safely, creatively and impactfully.

Purpose of the role:

The Volunteer Social & Digital Media Education Lead is responsible for designing, developing and delivering educational programmes focused on social and digital media skills. This role supports the organisation’s mission by empowering volunteers, staff and community members with the knowledge and tools to effectively use digital platforms for communication, outreach and engagement. 

About the role:

As Social & Digital Media Education Lead, you will develop and lead training, workshops, and resources for community members, volunteers, and staff. You will work closely with the Instructional Designer, Membership Director, and Technical Systems Liaison to ensure digital learning aligns with our anti-capitalist, survivor-led, and community-driven mission. This is a strategic and hands-on role where your expertise directly enables communities to navigate and leverage digital spaces safely and effectively.

Experience Qualification and Requirements

Essential Technical Competencies:

• Experience managing social media platforms, including content creation, scheduling and audience engagement.
• Experience designing and delivering digital education programmes or training courses.
• Skilled in facilitating online workshops, webinars or interactive learning sessions.
• Ability to create multimedia learning materials such as videos, presentations and guides.
• Ability to support learners in building practical digital skills.
• Knowledge of major social media platforms, digital tools and safe online practices.
• Strong communication skills for clear instruction and guidance.
• Ability to design, deliver and evaluate digital learning content effectively.
• Formal qualifications in digital media, communications or a related field or equivalent professional/volunteer experience.
• Practical experience demonstrating digital content creation, online facilitation or programme management. 

Desirable / Can Be Developed:

• Experience or strong interest in social media, digital content creation or online community engagement. 
• Strong interest in community education, inclusion and positive digital participation.
• Developing skills in creating educational or informative digital content (posts, short videos, guides or campaigns). 

Qualifications:

• Formal qualifications are not required but desirable.
• Relevant study, training or experience in social media, digital communication, education, marketing or community engagement is valued.

Main Responsibilities/ Key Duties

• Design and deliver educational programmes, workshops and learning resources on social media literacy.
• Develop training on digital safety and responsible online behaviour.
• Monitor digital trends, tools and risks to ensure training content is relevant, current and safe.
• Develop engaging, practical learning experiences for diverse audiences.
• Update and adapt learning materials to reflect changes in social media platforms and digital practices.
• Align digital media training with organisational goals and programme objectives.
• Provide practical guidance to ensure learners can apply digital skills confidently.
• Support members and volunteers in applying digital skills, including content creation, online communication and platform navigation.
• Develop assessment tools, guides and documentation to track learning progress and measure outcomes.
• Maintain records of learning activities and progress to inform programme improvements.
• Foster confidence and competence among learners and staff in applying digital skills responsibly and effectively.
• Monitor compliance and provide feedback to continuously improve digital education programmes in line with organisational standards.
• Ensure all digital education activities comply with safeguarding policies, protecting vulnerable participants and maintaining a safe learning environment.
• Apply best practices in data-driven decision-making to ensure digital education initiatives are learner-focused, inclusive and aligned with organisational objectives.

What This Role Offers You:

• Leadership experience in designing and delivering digital literacy and media education programmes.
•  Personal and professional growth through hands-on engagement with diverse community members.
• Opportunity to shape the digital literacy and empowerment framework within a pioneering, values-led CIC.
• The satisfaction of enabling members to confidently navigate digital spaces, share their stories and amplify community impact.

What This Role Is Not For:

• Individuals seeking purely administrative or technical work without engagement or training responsibilities.
• Those unwilling to uphold safeguarding, data protection and ethical online practice standards.
• People expecting pre-set, rigid curricula—this role requires creativity, adaptability and proactive problem-solving.

Next Steps

Shortlisted applicants will be invited to

• A values-led conversation.
• If you are ready to educate, empower, and guide communities through digital spaces while fostering meaningful social impact, we want to hear from you. 
• Apply now and become a key driver of transformative digital education.

A Final Word

Data is about people, not numbers. Trust is built through care and accuracy.

If you know that: Respect keeps relationships strong.