Supporter care volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Richmond Carers Centre, a network partner of Carers Trust, is a registered charity providing information, support, advice and a voice for carers living and caring in London Borough of Richmond upon Thames.
Helping Carers to Live Well is our organisational aim. We are looking for someone with the skills and ability to offer a coordinated approach in supporting unpaid and family adult carers in the London Borough of Richmond upon Thames. Carers provide vital support and can come from all walks of life and be of any age.
As a Volunteer Counsellor, you will be part of a small dedicated team and directly deliver our counselling service to adult carers. You will provide regular counselling sessions for carers each week. These will either be face-to-face at our centre or can be via a remote offer using either a video platform such as MS Teams or by telephone. The counselling service is part of a range of services offered to support carers with their emotional wellbeing. This work helps to enhance carers’ health and wellbeing. It also provides carers with a much needed break from their caring responsibilities, in a safe environment where they can focus on their wellbeing.
With your proven experience of working with carers or other vulnerable groups on an individual and/or group basis, you’ll recognise the importance of being client focused and have a commitment to enhance the lives of carers. You will be able to demonstrate a broad knowledge of carer’s needs and a wide range of skills in relation to working with individuals and groups.
You will be self-motivated and positive in your approach to working with both carers and staff and have a willingness to embrace our organisational values. Strong administrative, time management, IT and organisational skills are essential.
Benefits of volunteering for Richmond Carers Centre:
- Clinical supervision every fortnight
- Flexible working with counselling either offered face-to-face or remotely
- Employee Assistance Programme (EAP)
- Training and personal development opportunities
- Access to shared resources and training opportunities
- Supportive and friendly working environment
- Staff and volunteer socials
Please use the application form only. CVs will not be accepted
Provisional interview date – February 2026 (dates to be confirmed)
We are reviewing applications on a rolling basis and may appoint before the advert closes. Early applications are encouraged.
If you would like to discuss the role in more detail, please call us and ask to speak to Sophie Richardson, Operations Manager or Ellie Wright, Interim Adult Carers Support Team Leader.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nova New Opportunities is an educational charity based near Ladbroke Grove. As we ease out of London, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.
Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families from marginalised communities while gaining experience of working with a small, friendly and supportive charity.
Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome.
Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.
Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.
IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.
Please send your CV along with a cover letter outlining why you would like to support Nova.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About WE Care Home Improvements
WE Care Home Improvements is a local, independent, and award-winning home improvement agency. Our mission is to enable more older and disabled people, those on low incomes, and other vulnerable people, to get the support they can trust to live independently in the home of their choice. We are also not-for-profit. Any money generated goes back into the organisation to support our clients and help vulnerable people pay for essential works that they couldn't afford themselves.
The impact of poor housing on health and well-being is well documented. It results in significant medical need, particularly for older people and is a contributory factor to a number of health conditions. The costs to the NHS are also very significant particularly around cold and damp homes and risks of falling. Falls are the largest cause of emergency hospital admissions for older people and are a major precipitant of people moving to long term nursing or residential care.
Our vision is that all homes enable safety and wellbeing. We deliver this mission by being a values-based organisation. We work in a collaborative way and value all our colleague’s individual skills, experience, and knowledge. We also understand how important it is to support each other in order to deliver the best outcomes for clients. And we have flexible working arrangements to help ensure that our colleagues can maintain a good work/life balance.
Our colleagues know what a difference their work makes to the lives of local people. We live and breathe our organisational values, which guide our work from day to day. These are:
· We are experts
· We are resourceful
· We are caring
· We act with integrity
We provide home improvement services and products to increase independence, comfort, and mobility in the home. We support everyone aged over 60, as well as people of all ages who have a disability, are on a low income or coming out of hospital. Our support includes specialist advice on home adaptations and accessible bathrooms.
We also provide home improvement and repair services in the Bristol, Bath and Northeast Somerset, North Somerset, Gloucestershire, and South Gloucestershire areas. We provide help for individuals that are leaving hospital and completing minor repairs such as fixing a leaking tap.
About the Making Space project
As the name suggest, our innovative Making Space service helps people with hoarding tendencies make space in their homes. This project was developed in partnership with the Psychology Department of Bath University and is funded by Bristol City Council. Compulsive hoarding is a hidden issue and can severely impact on people’s quality of life preventing them from living safely and comfortably in their homes. Hoarding is also associated with shame and people can be reluctant to work with support services.
We offer comprehensive training to our volunteers to help them build the trust of the clients they work with and develop a more complex understanding of an individual’s life experiences (often traumas) that lead to accumulating possessions.
Since Covid our service has experienced unprecedented demand, and we are urgently recruiting for more volunteers in the Bristol area. We are looking for committed, enthusiastic and passionate volunteers who, after training, will help empower clients to manage their clutter. We adopt a therapeutic and patient approach with everyone we work supporting them to make their homes safe and comfortable.
To get an insight into the lives of people with hoarding difficulties, click the link to watch this video.
What will you be doing and how often?
Volunteering for our Making Space project is a unique opportunity to make a difference. Not only will you be helping people struggling with hoarding make more space in their homes, but you’ll build up a supportive and trusting relationship with them helping to overcome the stigma associated with the condition:
- Empower clients to understand why they gather possessions and why they find it challenging to let go of them.
- Build a therapeutic relationship with the client and together form a plan for clearing areas of the house and organising their possessions.
- Coordinate the clearance of the client’s items; ensuring they have consented to which items are being cleared and agreed to how they are being distributed (i.e. charity shop, recycled etc.).
- The role involves working on a 1-2-1 basis with your client in their home and often alongside a Making Space Caseworker. We will apply for an enhanced-DBS check, and you need to provide us with details of two referees who will be asked to complete a detailed reference for you.
- The length of a visit is flexible, usually 2hrs every 7-14 days with a client.
- We will review how things are going with your client every 6-9 visits.
- Volunteers will work in liaison with Caseworkers and our Volunteer Coordinator, with mutual support from other Making Space volunteers.
Personal qualities
- A passion for supporting vulnerable people with complex needs.
- Have a warm, empathetic and non-judgemental manner.
- The ability to accurately record your visits, have access to email and demonstrate basic computer skills.
- Good listener and patient and reliable.
- Have confidence to support people with complex needs on a 1-2-1 basis in what can be a challenging environment.
- Have access to a car, bike or able to travel on public transport (all travel expenses will be covered).
The client requests no contact from agencies or media sales.
Spare Tyre Theatre Company are recruiting voluntary non-executive board members with a passion for participatory theatre arts. New trustees will be joining us at an exciting time for the company, as we implement our next 3-5 year strategy; prepare for our 50th anniversary year in 2027; continue our year-round programme of creative participatory workshops; and develop two new touring productions: What Will Happen to the Cat? and Vanishing Point.
Spare Tyre is one of the UK’s leading participatory theatre companies. We are an Arts Council England (ACE) National Portfolio Organisation and are an artist, disability and female led charity. We make inclusive arts and theatre productions, experiences and projects in arts venues and non-traditional arts spaces with people that are under-represented in arts, culture and society’s wider decision making. Built on nearly 50 years’ experience, our work is participatory, collaborative, immersive, taboo-busting and above all responsive to the passions and talents of the people who make it.
We are recruiting 2 – 3 voluntary non-executive board members. We do not require trustees to have specific experience in the arts, and are seeking to increase the experience and diversity of our board, particularly in the areas of:
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Lived experience and/or a professional background working with people in the Care sector and/or people living with dementia and/or long-term health conditions
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Experience of, or a desire to, engage with inclusive working practices
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Participatory arts practitioners
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Environmental responsibility
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Digital and social media
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Marketing and PR
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Understanding of publicly funded arts at a strategic level
Key Accountabilities of a Trustee are to:
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Act as ambassadors, champions and advocates for the organisation
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Approve strategic plans, budgets, annual accounts and policies
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Be willing to contribute your time and share your knowledge
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Provide advice and support for the Executive team
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Sit on committees and panels as required
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Engage in the fundraising strategy and development activities wherever possible
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Attend performances and other events by Spare Tyre and peer companies
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Understand the commitment required to join the Board
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Understand the legal requirements of being a charity Trustee: Gov UK have prepared some 5-minute guides for charity trustees that can be accessed here
Key Characteristics of a Spare Tyre Trustee are to:
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Promote and model Spare Tyre’s culture of inclusion, openness and collaboration
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Monitor and evaluate progress against targets and ACE Investment Principles
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Be passionate about the company’s work
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Be ready to challenge and provoke
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Be excited to promote an inclusive culture
As a Trustee, you'll have expertise in HR and want to use your skills to make a real impact, influence positive change, and help us deliver our vision for the future.
You will:
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Contribute to the governance and oversight of the organisation.
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Provide a strategic perspective on HR matters, including workforce planning, policies, and compliance.
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Support the Board in ensuring best practice in people management and organisational development.
What we're looking for:
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Someone who will bring energy, enthusiasm, and commitment to the role, and who will broaden the diversity of thinking on our board
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Proven experience in HR leadership or senior advisory roles.
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Strong understanding of employment law, HR strategy, and organisational culture.
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Experience in improving equity, diversity and inclusion in the workplace
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Commitment to our mission and values, with the ability to work collaboratively.
The role is voluntary, with a commitment of approximately 4-6 hours per month.
Closing date: Monday 2 February 17:00
Interview date: Tuesday 10 February - morning
We’re St Peter’s Hospice, a local charity that provides free adult hospice care for everyone that needs our support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK. We give survivors, families, and allies the power to speak out, heal and educate communities through storytelling, outreach, and collective action. We work across all communities - Black, white, Asian, Caribbean, African and beyond, ensuring no survivor feels alone or silenced. Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.
This Role Is Not Symbolic. It Is Structural.
Safeguarding is not a policy document; It is not a checkbox; It is not a compliance exercise. In this CIC, safeguarding is the infrastructure that allows the work to exist at all.
We work with:
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Survivors of childhood sexual abuse (CSA)
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Vulnerable adults
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Young people
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Ex-offenders
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Volunteers with lived trauma
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Communities historically failed by institutions
If safeguarding fails, everything fails. This role exists to make sure that never happens.
Purpose of the Safeguarding Officer Role
The Safeguarding Officer is responsible for designing, implementing, and protecting the safeguarding framework that allows the CIC to operate safely, ethically, and lawfully at scale.
This role ensures:
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Survivors are protected, not re-exposed
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Volunteers are supported, not exploited
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Risks are identified early, not ignored
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Safeguarding is embedded into every system, not bolted on
About the role:
To design and uphold safeguarding systems that protect survivors, volunteers and the organisation, ensuring safety, ethics and legal compliance are built into every practice as the CIC grows. Safeguarding is the infrastructure that allows the work to "SAFELY" exist at all.
Experience Qualification and Requirements
Experience in safeguarding within:
Charity; Statutory services; Education; Health; Grassroots or community settings
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Experience working with vulnerable adults and/or children.
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Strong understanding of trauma-informed practice.
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Ability to respond to disclosures calmly and appropriately.
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Experience writing and implementing safeguarding policies.
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Risk assessment and incident management experience.
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Understanding of UK safeguarding legislation and guidance.
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Confidence challenging unsafe practice at any level.
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Ability to balance care with boundaries.
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Strong judgement under pressure.
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Clear written documentation skills.
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Capacity to work unpaid and full-time during build phase.
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Emotional regulation and professional restraint.
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Integrity, steadiness and clarity.
Main Responsibilities/ Key Duties
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Design, implement, and maintain a safeguarding framework that protects survivors, volunteers, members and the organisation.
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Develop and own safeguarding policies, procedures and reporting pathways covering:
- Adults and children at risk
- Volunteers and peer supporters
- Digital spaces, storytelling, and online engagement
- Ensure safeguarding is embedded into:
- Recruitment and onboarding
- Training and supervision
- Programme design and delivery
- Digital systems and data handling
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Establish clear risk assessment processes for activities, campaigns, and content.
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Act as the safeguarding lead for concerns, disclosures, and incidents, ensuring:
- Timely, appropriate responses
- Accurate recording
- Correct escalation to statutory agencies where required
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Build systems that prevent re-exposure, re-traumatisation, or exploitation of survivors.
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Ensure volunteers are supported, supervised and not placed in unsafe or inappropriate roles.
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Advise leadership on safeguarding risks, capacity limits and ethical boundaries.
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Deliver safeguarding guidance and training proportionate to role and risk.
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Monitor safeguarding practice across teams and intervene early where drift appears.
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Work closely with Digital, Membership, Fundraising, and Social teams to manage risk in:
- Storytelling
- Online engagement
- Data use
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Maintain professional distance and emotional steadiness when handling complex situations.
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Review and update safeguarding systems as the CIC scales.
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Contribute to external accountability and transparency where appropriate.
You must:
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Be able to commit 80% dedication during the build phase
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Be comfortable working unpaid while the CIC is being built
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Be emotionally grounded and professionally boundaries
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Understand trauma without centring yourself
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Be able to hold complexity without collapsing into control or avoidance
You should have experience in some of the following:
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Safeguarding (statutory, charity, education, health, or grassroots)
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Working with vulnerable adults and/or children
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Trauma-informed practice
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Policy development and implementation
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Risk assessment and incident management
Formal qualifications are welcome but not essential - Integrity, clarity and steadiness are.
This role is not for you if:
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You want safeguarding to be “light touch”
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You avoid difficult conversations
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You seek authority without responsibility
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You are uncomfortable challenging leadership when needed
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You are looking for a title rather than accountability
What You Gain:
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A founding leadership role in a CIC tackling real harm
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The chance to build safeguarding the right way
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Influence over how protection, care, and accountability coexist
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The opportunity to shape a future paid safeguarding role
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Deep purpose-driven work that actually protects people
As the CIC scales, this role is expected to evolve into a paid senior safeguarding position, shaped by the person who built it.
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
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A values-led conversation
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A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Safeguarding is an act of love.
It is also an act of discipline.
If you know that:
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Survivors deserve better systems
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Vulnerable people deserve real protection
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Community work must be safe to be sustainable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently offering an exciting honorary placement opportunity for a trainee or newly qualified counsellors/psychotherapists working towards BACP registration or accreditation.
About the Role:
Survivor Service
Honorary therapists work within the Psychotherapy Service team to provide emotional and therapeutic support to young people and children with learning disabilities and autistic people who have experienced abuse or trauma. The post will entail jointly assessing and providing individual therapy and having weekly supervision with our therapists.
Requirements:
· Availability for in-person clinical work on Tuesdays
· Capacity to hold a caseload of up to 3 clients
· Attendance at online clinical supervision on Mondays, either 9.00-11.00am or 11.30am-1.30pm
· Attendance at in-person team meetings on the third Monday of each month (helpful but not mandatory)
· Currently enrolled in (or recently completed) a Level 4 or above counselling/psychotherapy course
· Student member of the BACP, UKCP, HCPC (or equivalent professional body) and adhere to ethical framework of awarding professional body
· Minimum of 50 supervised client hours completed
· Minimum commitment of 1 year
Through our commitment to ethical practice, confidentiality, and inclusivity we offer:
• Ongoing clinical supervision
• Valuable experience in delivering Trauma-Informed counselling support to a diverse client base
• Supportive and collaborative team environment
• Opportunities for further training and psychoeducational workshops
How to Apply:
Please send your CV and a brief cover letter outlining your interest and availability to Cindie Nielsen, Psychotherapy Services Manager
The client requests no contact from agencies or media sales.
We are looking to recruit a co-opted member to our Finance, Audit & Risk Committee who:
·Is passionate about the work of St Christopher’s
·Is an experienced, qualified accountant
·Has a knowledge and experience of risk and audit committees (as an auditor, executive or committee member)
About the role:
As part of the Finance, Audit & Risk Committee, the co-opted member will help to achieve St Christopher’s strategic ambitions, working with the Executive Team, Trustees and Directors. The co-opted member will provide guidance and expertise to further the charity’s strategic goals, act as an ambassador for St Christopher’s values and help to make a difference to the people we support and care for.
Responsibilities of co-opted members
Co-opted members are expected to:
● Demonstrate an ability to analyse complex information, to question, probe and seek clarification in order to come to an independent and unbiased view
● Have a genuine interest in, the work of the St Christopher’s and end of life care
● Act as an advocate for St Christopher’s to enhance its reputation
● Promote and demonstrate high standards of ethical behaviour and corporate governance.
● Bring relevant expertise and experience
● Spend adequate time preparing for, attending and actively participate in meetings, contribute to debates providing constructive challenge when appropriate and complete actions as agreed
● Maintain strict confidentiality regarding sensitive information and the business of the Committee
● Exercise independent judgment, particularly avoiding any personal conflict of interest and ensuring that all relevant business, professional, and other interests are declared
● Understand and respect the relative roles of the Board and the Executive
● Act at all times within the best interests of the charity and comply the Trustee, Co-Opted Sub Committee member & Non Executive Director Code of Conduct expectations
Time commitment
Co-opted members will be expected to:
· Prepare for and attend a minimum of four Finance, Audit & Risk committee meetings each year (usually online)
· Undertake St Christopher’s induction and mandatory training requirements
· Participate in an annual review meeting with the Chair of the Finance, Audit & Risk Committee
· You may be called upon to attend additional meetings to deal with any urgent matters
Period of Appointment
· The appointment is for two years from the date of appointment with an annual review by the chair of the Finance, Audit & Risk committee. Reappointment renewable by mutual consent.
Important Information
· We encourage applications from people from diverse backgrounds, if you require any reasonable adjustments as part of the application process, please inform us along with your application
· The role of a co-opted member is voluntary, and co-opted members do not receive any remuneration for their services. Reasonable out-of-pocket expenses incurred while carrying out the role will be reimbursed in accordance with the trustees’ expenses policy.
· You must be 18 years old or over
· This role will require the following pre-engagement checks: an enhanced DBS check and two references
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a Treasurer who wants to join our friendly and committed Board of Trustees to support and develop the work of Maa Shanti.
About Maa Shanti
We offer practical support, advocacy, emotional support, and activities tailored to the needs of South Asian mothers. Services are available in person, online, or in a blended format, and the team speaks Bengali, Urdu, Hindi and Punjabi to ensure culturally sensitive engagement.
What will you be doing?
Key Responsibilities:
- To oversee, approve and present all yearly budgets, quarterly and annual accounts and other relevant financial statements.
- Review budgets, accounts, and financial statements in advance of Board meetings.
- Present regular reports on the organisation's financial position.
- Advise fellow Trustees on a regular basis of the financial status of the charity, and where necessary, recommend action.
- Ensure the charity complies with legislative and regulatory requirements with regards to financial matters.
- Maintain sound financial management of the charity’s resources, ensuring expenditure is in line with the agreed budget and investment activities meet accepted standards and policies.
Time Commitment
- Quarterly Board meetings (which are currently held online).
- 2 away days a year. In addition to Board meetings, there will be some ad hoc work support required in between meetings.
- Overall estimated time commitment is 1 day a month.
- Remote/hybrid working offered if needed.
What are we looking for?
You do not need previous governance experience to join the board. We will provide an induction an ongoing support.
Skills and experience:
- Practicing finance professional (i.e. Accountant, Finance Manager, Finance Director).
- Ideally you will have charity finance experience.
- Ability to communicate and explain financial information to members of the Board.
- Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organisation.
- Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
- Effective communication skills and willingness to participate actively in discussion.
- Enthusiasm for the work of Maa Shanti.
We warmly welcome applications from individuals who bring a wide range of experiences and perspectives to our Board. As a woman only and led-by-and-for organisation, all board members must be women, and at least 90% of the board must come from South Asian backgrounds.
What difference will you make?
Joining Maa Shanti’s Board is an opportunity to be part of a values-led, survivor-centred organisation making a real difference in the lives of women and children affected by domestic abuse. As Treasurer, you will help shape the future of a trusted, community-rooted charity at a time of growth and increasing need. You’ll work alongside a thoughtful, supportive Board and leadership team, contributing your perspective, skills and lived experience to ensure survivors’ voices remain at the heart of everything we do.
The TrusteeWorks Team at Reach Volunteering are supporting Maa Shanti with their Treasurer recruitment. Applications should be made via TrusteeWorks in the first instance. Maa Shanti are happy to have an informal conversation to discuss the role further.
To apply please submit your CV along with a covering letter stating why you wish to join the organisation and how your skills and experience would add value to the board.
Please send applications and enquiries to: the TrusteeWorks team at the email address provided.
Deadline: 9th March 2026.
Inclusive Boards is pleased to be supporting Family Action in their search to appoint three new Trustees.
About Family Action
Family Action supports people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Founded in 1869, the charity was providing services to children and families before the first aeroplane flew, before the first car was invented, even before it was first made compulsory for all primary age children to attend school.
About the Trustee opportunities
Family Action is currently seeking three committed trustees to join the Board. We are particularly interested in hearing from candidates with experience in one or more of the following areas:
- Digital Marketing
- Investment
- Health & Social Care
The ideal candidate will have experience of the sector. It would also be an advantage if you had an interest in the provision of services to vulnerable people.
You will join an energetic and active board who take pride in their support of this over 150-year-old charity, with approximately 175 services nationally.
For more information please download the Candidate Information Pack.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB PURPOSE:
This Role Turns Data Into Action for Community Impact
At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.
This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.
Purpose of the Role
This role exists to:
- Maintain and manage donor databases with accuracy and security
- Track donor engagement, contributions, and interactions
- Analyse donor behaviour and generate insights to inform campaigns and communications
- Support the Fundraising Director and Communication Specialists with data-driven strategies
- Ensure compliance with GDPR, safeguarding, and CIC policies
- Provide reporting on donor activity, trends, and retention strategies
You are the link between data, strategy, and donor trust.
About the role:
To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience.
Why This Role Matters
Effective donor data management:
- Strengthens relationships and trust with supporters
- Optimises campaign targeting and impact
- Provides insight for strategic decisions and long-term planning
Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.
Experience Qualification and Requirements
Essential / Highly Valued Experience
- Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
- Competence in data entry, tracking, and ensuring data accuracy.
- Experience analysing fundraising or donor engagement data.
- Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
- Knowledge of GDPR, data protection principles, and ethical data handling.
- Experience in non-profit donor relations, fundraising support, or CRM administration.
- Ability to generate clear reports and visualisations for leadership.
- Strong attention to detail and organisational skills.
- Collaborative skills to work with communications, fundraising, and digital teams.
- Ability to identify patterns, trends, and actionable insights from data.
- Problem-solving skills to improve donor systems and processes.
Desirable / Can Be Developed
- Experience supporting segmentation and targeted donor communications.
- Familiarity with donor engagement analytics and reporting dashboards.
- Experience in donor stewardship planning and personalised outreach.
- Understanding of the operational needs of volunteer-led organisations.
- Ability to work with multiple systems and integrate data from different platforms.
Qualifications
- Formal qualifications not required.
- Equivalent professional experience in donor relations, fundraising, or data management is highly valued.
Main Responsibilities/ Key Duties
- Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
- Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
- Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
- Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
- Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
- Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
- Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
- Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
- Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
- Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
- Flag data quality issues or system gaps and recommend solutions to leadership.
- Contribute to planning for scaling donor management systems as the CIC grows.
- Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
- Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.
What You Gain
- Founding experience in donor relations and data-driven fundraising
- Strategic insight into community-based fundraising and supporter engagement
- Leadership exposure in managing sensitive information and reporting
- Priority consideration for future paid roles
- Direct contribution to C.I.C sustainability and long-term impact
This role builds data stewardship, analytical thinking, and donor engagement skills.
This role is not suitable if you:
- Prefer low-responsibility volunteer work
- Avoid handling sensitive data or detailed reporting
- Are seeking immediate paid employment
- Are uncomfortable applying analysis to strategic decisions
Important to be clear:
- This is a volunteer role during the C.I.C’s build phase
- It carries real responsibility for data integrity and donor relations
Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.
Next Steps:
Shortlisted applicants will be invited to:
- A values-led conversation
- A practical discussion about event planning, coordination, and execution
If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.
A Final Word
Data is about people, not numbers.
If you know that:
- Trust is built through care and accuracy
- Privacy is a safeguarding issue
- Respect keeps relationships strong
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are pleased to invite applications for the following opportunity:
Weekend Service Volunteers
Interested in making a difference in your community? Want to be inspired by other like-minded people? We would like to invite you to volunteer in a unique service user charity working with individuals who have or have had substance use issues. We have more than 10 different locations across London and Sussex, we will make sure to find the best place and role for you.
Build on Belief is keen to encourage applications from people with diverse lives and experiences, including ethnicity, gender, sexuality, social & economic background as well as lived or associated experience of alcohol and other drug problems.
In return, we do our best to make volunteering fun, worthwhile, and pledge ourselves to treating everyone fairly and as an equally valued member of the team.
There are many ways you can volunteer with us such us helping to set up our space for the day ahead, making food and drinks, supporting staff with registration and contract filling, listening to and socialising with service users, monitoring behaviour in the service, answering phone calls, taking part in games and activities and so on. We will make sure to place you in the best role according to your skills, wishes and availability.
What can you get from volunteering with us?
· Paid travel expenses
· We provide food in our services for all volunteers and services users.
· We offer a wide range of training workshops that are intended to ensure you can undertake your role safely and with confidence. They are fun, informative, free to access and there is no written work! You may attend as many as you want as often as you want.
· We will offer you one-to-one supervision with a paid member of staff.
· We will always place your welfare above the needs of the charity.
· Any concerns you have about your role will be taken seriously and addressed to the best of our ability.
· Opportunity to grow within the organisation.
What do we expect from our volunteers?
· Commitment and Honesty
· Willingness to Learn
· Non-Discriminatory approach towards our service users, staff and other volunteers
· Appropriate behaviour: You will be working with an occasionally difficult and often vulnerable client group. You will have to work hard to maintain your boundaries. We will support you and provide you with training on how to have a healthy, meaningful experience.
· Teamwork: It is important to remember that we work together as a Team, and we will be there every step of the way to help you feel welcome and safe in our brilliant team.
Extra Information
Still in treatment and having the odd binge? We can work with that. Never had a paid job and with no real experience of routine and structure? Not a problem. Little or no education, and find it a struggle to read and write? It doesn't matter. Anxious and lacking in confidence? We can work on that together. The only caveat being that volunteers cannot be under the influence of a non-prescribed mind-altering substance when they turn up to volunteer.
Want to know more?
Get in touch with us and she will support you with the next steps.
We are looking forward to hearing from you.
Build on Belief, 2024.
The client requests no contact from agencies or media sales.
We’re seeking committed new trustees to help guide a small but ambitious charity supporting children and young people with cerebral palsy, ensuring our funds deliver meaningful, life-changing impact.
Our Board is made up of a small, committed group of trustees who bring a mix of professional expertise and personal connection to our cause. Together, we oversee a grant-making charity that has a long heritage and a clear ambition: to increase our income and ensure we can support more children and young people with cerebral palsy in meaningful, practical ways.
Like many small charities, our challenge is balancing strong governance with growth. We are financially stable and well run, but we want to think more strategically about our future: how we prioritise funding, how we grow awareness and income, and how we ensure every grant we make delivers real, lasting benefit for families. The new trustee will play an active role in shaping these conversations and helping the Board move confidently from steady state to sustainable growth.
The role is hands-on and collaborative. Trustees are expected to attend four board meetings a year, contribute thoughtfully to discussion and decision-making, and engage between meetings when specific issues arise. Depending on interest and experience, the new trustee may also be invited to take a lead role in an area of work or join a small working group, for example around fundraising development, investment oversight, or grant assessment.
This is an opportunity to influence how limited charitable funds are used where they matter most. Trustees are directly involved in decisions that enable children to access therapy, specialist equipment, and support that may not otherwise be available. For someone who wants to make a tangible difference, this is a role where your contribution can be clearly seen in the lives of the children and families we support.
The Board values open discussion, shared responsibility, and a supportive culture, making this an especially rewarding role for someone who wants their time and judgement to have genuine impact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team of befrienders! You will support us to reach some of the most isolated adults in your community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support people to relight a spark to continue a hobby, interest or encourage them to explore and participate in new social activities.
You will support individuals to rebuild their lives beyond crisis.
Loneliness and isolation can affect anyone in life, whatever their age or family situation. Official data from the Office for National Statistics shows that rates of depression doubled during the COVID pandemic, and one of the major causes of depression is isolation.
Hestia has a variety of different services that support people across London and the South East. These services support people that are struggling with their mental health, are victims of Domestic Abuse or Modern Slavery, and more. Join our team of volunteers who play a vital role in what we do!
Face-to-face locations include Islington, Hounslow, Hillingdon, Berkshire, Lambeth, Kingston, Merton, Barbican, Slough, Reading and Croydon
What you will be doing
- Agree a mutual time and frequency to meet in the local community
- To develop and promote a positive relationship with your befriendee
- To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
- To support your befriendee in developing their goals and social skills
- Encourage your befriendee to make links with community services, based on their identified goals
The skills you need
- Good listening and communication skills
- Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
- Willingness to engage in activities in the community
- Able to maintain strict confidentiality and follow professional boundaries
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Carers UK is the national membership charity for the millions of people in the UK who are unpaid carers. As an organisation we provide expert advice and information for carers, campaign for greater recognition and support for carers, and use our experience and expertise to help other organisations do more for carers. Our Board of Trustees plays a vital leadership role in the work we do while ensuring the charity is equipped and governed effectively, establishing and monitoring strategy and ensuring we are true to our values and keep carers at the heart of everything we do.
We are now seeking to appoint up to four people to join our Board of Trustees, to steer us towards our vision of a world where carers are recognised, valued and supported.
It’s an exciting time to be part of Carers UK, as we launch our new strategic review in 2026. Our Board is instrumental in ensuring we make the future really impactful for carers through our vision and strategy while fulfilling all our obligations as a charity.
We are also seeking to appoint a Nations Trustees for Scotland. In addition to the general responsibilities of a trustee, the Nations Trustee will be expected to ensure that the Carers UK Board is informed on key issues affecting carers in their Nation.
Carers UK is committed to representing the diverse society in which we work and actively encourages applications from people with current or recent experience of caring from all backgrounds and experiences. We would welcome trustees with financial experience who could join our Finance and Resources sub-committee.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.


