Supporter experience assistant volunteer roles

Volunteer Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a training shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for volunteers who would ideally like to donate 2-4 shifts per month, weekdays or weekends, either as a 10-1.30pm shift, or a 1.30-5pm shift, for a minimum of 3 months. Ideally, you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.

Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.

No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. 

Overview:

The Administrator will play a vital role in supporting the smooth and efficient running of the organisation. This position involves handling administrative tasks, maintaining records, supporting communications, and assisting with event coordination. The role requires excellent organisational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.

Key Responsibilities:

General Administration:

• Maintain and update records, databases, and files.

• Handle correspondence, including emails and phone enquiries.

• Prepare reports, documents, and presentations as required.

• Support meeting coordination, including scheduling, agenda preparation, and minute-taking.

Financial & Office Support:

• Assist with processing invoices, expenses, and financial records.

• Monitor office supplies and place orders when necessary.

• Support the Head of Operations with budget tracking and financial documentation.

Event & Programme Support:

• Assist in organising events, workshops, and meetings.

• Coordinate logistics, including venue booking, catering, and materials.

• Support volunteer and participant communications.

Communications & Stakeholder Engagement:

• Maintain mailing lists and support donor communications.

• Assist in preparing newsletters, social media updates, and website content.

• Liaise with stakeholders, including funders, partners, and volunteers.

Qualifications & Skills:

• Previous experience in an administrative role.

• Strong organisational and time-management skills.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office and cloud-based tools

• Ability to work independently and manage multiple priorities.

• A passion for nonprofit work and community engagement.

This role is ideal for a detail-oriented and proactive individual who enjoys providing essential support to ensure the smooth running of a charitable organisation.

Autistic Parents UK is seeking dedicated volunteers to join our incredible team. We are a fully user-led registered charity, offering peer support, webinars, training, signposting and resources on lived Autistic parenthood. ​

We welcome anyone who would like to offer their time alongside us in our aim to support people at whatever stage they are at with their understanding of Autism and being Autistic. We strive to treat all people with understanding, respect and compassion and are dedicated to being inclusive of ALL Autistic parents and of the needs of our volunteers and beneficiaries. 

We want to proactively address all factors that cause barriers to entry for those involved in the running of APUK and those who access support. By joining Autistic Parents UK as a volunteer, you will be part of a compassionate and diverse community that strives to empower Autistic families.

The Social Media Assistant supports our organisation in building and engaging with our online community. This role helps raise awareness of our work, share important updates, and create meaningful, accessible content across our social media platforms and communications channels.

Key Responsibilities:

• Create engaging and accessible social media content, including posts, graphics, short videos, and community updates.

• Support the planning and scheduling of social media content in line with campaigns, events, and organisational priorities.

• Help produce and distribute monthly newsletters to keep our community informed about news, opportunities, and updates.

• Monitor and moderate social media platforms to help maintain a safe, welcoming, and inclusive online space.

• Respond to inbox messages, comments, and general enquiries in a friendly, professional, and timely manner, escalating queries where needed.

• Support promotion of events, services, and community activities.

• Contribute ideas to help improve engagement and grow our online presence.

Skills and Experience:

• Good written communication skills with the ability to create engaging and clear content.

• Creativity and enthusiasm for social media and digital communication.

• Confidence using social media platforms.

• Familiarity with Facebook, Instagram, LinkedIn, BlueSky, and YouTube is desirable.

• Basic digital skills such as scheduling posts, using content creation tools, or editing images/videos (desirable but not essential).

• Ability to follow organisational guidance, tone of voice, and confidentiality expectations.

Personal Qualities:​

• Willing to work collaboratively as part of a team.

• Interest in supporting community engagement and awareness raising

Support and Training:

Training, guidance, and ongoing support will be provided. Volunteers will work closely with staff and other volunteers and will be supported to develop skills and confidence in social media and communications.

Are you interested in fashion, weddings or proms? Then this could be a fantastic volunteer role for you. The role includes helping brides pick out a dress for their big special day, chatting to the relatives and making the experience one to remember! The Chestnut Tree House Shop in Bognor town Centre offer a wide range of beautiful affordable outfits, including wedding dresses, suits and prom dresses.

Open Country is a Charity that helps people with disabilities to access and enjoy the countryside. We are always looking for volunteers to support our conservation and gardening groups, walking group and our weekend outings.

- Conservation group meet on a Tuesday and is made up of adults with learning disabilities who carry out practical conservation tasks each week at various locations. We work with organisations like Yorkshire Wildlife Trust and RSPB. Tasks can include meadow creation, tree planting, pond maintenance and invasive species removal to name but a few. 

- Walking group meet on a Thursday and is made up of adults with learning disabilities or sensory impairments. We walk between 5-7miles each week at different locations around Yorkshire and normally finish the walk with a pub or cafe stop. 

- Gardening and arts group meet on a Friday, and is made up of adults with learning disabilities, where we learn about gardening and various natural craft like willow weaving. We also regulary work with organisations like the National Trust and the National Coal Mining Museum.

We also run weekend outings for people with all kinds of disabilities providing experiences and a chance to socialise and explore new places. Our activities range from a gentle amble round a country house and gardens, wildlife watching at a nature reserve to axe throwing and abseiling. 

As a volunteer you would be helping our members stick together as a group, or carry out the conservation tasks, making sure they are happy and safe.

No experience is required, just a willingness to get stuck in! We will provide all relevant training for the role. 

We meet at Thornes Park Nursery, Wakefield at 10am and head out in our accessible minibus to site. 

Job Title: Talent Acquisition Assistant
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: Talent Acquisition

Employment Type: 12 hours per week (6 Hours per Day)

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the Specialist: Talent Acquisition, you will primarily focus on managing and conducting interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional interviewing skills, and the ability to engage and evaluate candidates effectively.

Key Responsibilities

 Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).

Key Skills & Qualifications

Experience: 3+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field is preferred. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Volunteer Social Media Assistant (Office-based) — 5 hours/week  
Location: Littlehampton, West Sussex (office-based)  
Time: 5 hours per week
Organisation: MenWalkTalk (Charitable Incorporated Organisation, Reg. No. 1188361)  
Reports to: Marketing Officer (with support from the wider team)

About MenWalkTalk  
MenWalkTalk is a free, non-judgemental space for men aged 18+ to walk, talk (or not talk), and feel part of something. We run walk-and-talk groups across the UK, led by trained volunteers, focused on connection, belonging, and peer support.

The role (what you’ll do)  
You’ll help us keep our social channels active, clear, and welcoming — turning real moments from our walks and community into simple, human content.

Typical tasks include:
- Drafting and scheduling posts for Facebook (main channel), plus Instagram and LinkedIn
- Turning photos, short quotes, and updates from walk leaders into posts (with guidance/templates)
- Light graphic creation using Canva (basic edits, resizing, adding text/branding)
- Replying to comments/messages in a friendly, on-brand way (or flagging anything sensitive)
- Helping keep a simple content calendar up to date
- Supporting small campaigns (e.g., volunteer recruitment, awareness weeks, fundraising pushes)

What we’re looking for  
You don’t need to be a pro — just reliable, thoughtful, and happy to learn.

Ideal if you:
- Write clearly in plain English (warm, human tone)
- Have good attention to detail and can follow brand guidelines
- Are comfortable using Facebook and basic tools like Canva
- Can handle sensitive topics with care (men’s mental health) and know when to escalate
- Are organised and can work independently for a few hours each week

Nice to have (not essential)
- Experience volunteering or working with charities/community groups
- Basic photo/video editing (even just phone edits)
- Familiarity with scheduling tools (e.g., Meta Business Suite)

What you’ll get  
- A friendly team and a calm, supportive environment
- Clear guidance, templates, and a simple process to follow
- A meaningful role where your work helps more men find support locally
- A reference after a consistent period of volunteering (if helpful.

Practical bits  
- Commitment: 5 hours per week (ideally a consistent weekly slot)  
- Location: Office-based in Littlehampton  
- Expenses: Reasonable travel expenses can be discussed  
- Safeguarding: You’ll be asked to follow MenWalkTalk safeguarding guidance; checks may apply depending on duties

How to apply  
Send a short note about you and why you’re interested, plus any examples of social posts/design work (optional).

At RSPCA Buckinghamshire South Branch, our charity shops are looking for friendly, local volunteers to join our team and help make our shops in Chesham and Burnham a huge success. Make new friends, have fun, and help us help more animals!

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare. 

Why Volunteer With Us?

As a volunteer charity shop assistant, you will:

• Support a worthwhile cause and help improve animal welfare.
• Be part of a friendly and dedicated team.
• Enjoy a fun and fulfilling role at the heart of the local community.
• Training and development opportunities, including induction and ongoing support.
• Learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• Access to the RSPCA Learning Hub with a wide range of training materials.

What You’ll Be Doing:

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid. (Training is provided but if you are not comfortable using the till, please get in touch because we have plenty of other tasks that do not involve the till).
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What We’re Looking For:

• Friendly, local volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment, preferably 8 hours per week.
• Good communication skills and numeracy skills. 
• You will need to be aged 16 or over.

What’s in It for You?

• Meet new people and make new friends.
• Learn new skills to enhance your CV.
• A comprehensive induction and training programme relevant to your role.
• Volunteer in a fun environment at the heart of your local community.
• Know that your time and effort is making a real difference to the welfare of animals.
• We’re happy to reimburse reasonable travel expenses incurred while volunteering.

Practical Considerations:

• Online induction - you’ll need to complete an online induction, you will need basic IT skills and access to a computer. If you are not able to use IT, we do have a paper-based induction as an alternative. 

Disclaimer:

Our voluntary roles are subject to:

• An informal interview and trial period.
• Submission of two referees’ contact details.
• Completion of relevant training and assessments for the role.

Do you want to be part of an innovative, passionate and dedicated team? Help us in our mission to save lives at Essex & Herts Air Ambulance. Join our friendly retail team at our new Canvey Island shop.

Why we need you: We are looking for volunteers to help Essex & Herts Air Ambulance (EHAAT) by assisting in our new outlet . The role will support the Shop Manager and Assistant Shop Manager to ensure the smooth running of the shop.

What will you be doing?

·    Assisting with the donations of stock, by sorting and steaming and preparing for shop floor

·    Maintaining good stock levels and helping with stock rotation

·    Manning the till, including taking card payments and Gift Aid sign-up

·    Greeting customers in a friendly and approachable manner

·    Helping with visual merchandising  plus other tasks when needed 

You will have fun, while sharing your experience or learning new skills. We pay expenses and offer uniform, newsletters and dedicated events to our wonderful volunteers - be part of something special. 

ABOUT TOTTENHAM HOTSPUR FOUNDATION
Tottenham Hotspur Foundation is the charitable arm of Tottenham Hotspur Football Club. Using the power of sport, we work with local communities to improve physical health, mental wellbeing, education, and employment outcomes.

Through our Health & Wellbeing programmes, including Making Sport a Daily Habit (MSADH), we support adults who may be inactive, face health inequalities, or live with long-term health conditions to move more, feel better, and connect with others. We are proud to welcome volunteers from all backgrounds, experiences, and communities.

You will support the delivery, set-up and administration of inclusive and enjoyable physical activity sessions that help adults build confidence, routine, and enjoyment in being active. This role is ideal for someone who enjoys encouraging others and creating welcoming spaces, particularly for people who may feel nervous or unsure about physical activity. You do not need to be an expert athlete — enthusiasm, empathy, and a supportive attitude are what matter most.

You may be a great fit if you are:

• Friendly, approachable, and encouraging

• Passionate about physical activity, wellbeing, or community support

• Comfortable supporting people of different ages, abilities, and confidence levels

• Reliable and keen to be part of a supportive team Helpful but not essential:

• Experience supporting or leading group or physical activities

• Good communication and people skills

• Interest in health, wellbeing, or behaviour change

• Coaching, fitness, or First Aid qualifications

What is in it for you?

• Experience supporting community health and wellbeing programmes

• The opportunity to make a positive difference to people’s lives

• Training, guidance, and ongoing support from experienced staff

• Opportunities to build confidence and practical coaching skills

• You will receive a reference upon successful completion of your volunteering to support future education or employment opportunities

• A welcoming and inclusive volunteering environment

We particularly welcome applications from local residents, graduates starting their coaching journey, and people with lived experience who are passionate about supporting their community.

If you’re passionate about supporting our community and can commit to a minimum of three months, we’d love to hear from you!

FareShare Greater Manchester is looking for volunteer Driver's Assistants to join our busy friendly delivery team with redistributing tonnes of surplus food a month to charities and community initiatives across Greater Manchester.

FareShare is a national charity fighting food poverty and global warming by tackling food surplus. We source overstocked food from retailers and manufacturers and engage many volunteers to help re-distribute it to over 220 frontline charities and community groups across Greater Manchester. These groups, in turn, provide meals to vulnerable people experiencing food poverty, individuals who are homeless, families, and people who are unemployed or socially isolated. This food would otherwise have gone to waste, so we are simultaneously supporting people in need and reducing greenhouse gas emissions.

Key responsibilities

Working closely with the driver of a temperature-controlled 3.5 tonne Mercedes Sprinter van to deliver surplus food orders to the premises of the benevolent projects we support. 

Loading and unloading the vehicle and carrying out a range of tasks, from basic vehicle checks to delivery administration.

The required skills and attributes are:

• Reliability and ability to commit to pre-agreed volunteer shifts (ESSENTIAL)

• Physical fitness, to take on moving and handling of food orders

• Ability to follow procedures and instructions

• Good verbal communication skills

• Interest in the work of FareShare Greater Manchester and our values

• High respect for Health & Safety procedures and standards

In return you will gain:

Career and CV advice and support

A reference for future employers

Reimbursement of travel and lunch expenses 

The opportunity to give practical help to fight food poverty and reduce food waste (and associated CO2 emissions)

The opportunity to meet like-minded people and make new friends

Our operating hours are Monday - Friday, 8:30am to 4:30pm. 

Driver and Driver’s Assistant shifts begin at 8:30am. 

We welcome volunteers who can commit to one day a week. 

The days and rota hours of volunteering are agreed around your availability.

​IMPORTANT NOTE:
You must be resident in the UK and living in Greater Manchester, or within easy commuting distance of our base, in order to volunteer with us. There are no exceptions to this rule. This is because we require volunteers to be able to reliably commit to regular shifts for some of our roles. We are unable to offer sponsorship for overseas applicants.

Know someone else who might be interested in volunteering with us?
Please pass our details on to them as we always welcome new people on our teams. :)

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

QuilomboUK is looking for a PR & Marketing Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports, and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society.

This role offers a great opportunity for the right person who is looking to; gain experience in marketing; develop their skills and management experience; or just simply ‘give something back to their community’. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

As a PR & Marketing Assistant at Quilombo UK, you will play a vital role in providing general marketing support while actively engaging in various marketing tasks to contribute to the overall success of our initiatives. This position offers opportunities for personal and professional development within the different units of Marketing, including Social Media, Images, Video, and Website. Your responsibilities will encompass a wide range of tasks, from data collection and report compilation to active participation in campaign organization and development. You will also be actively contributing to real-life marketing projects and playing a key role in planning, developing, and implementing effective marketing strategies. This role requires a proactive and creative individual who will promote our organization through various channels, manage social media presence, contribute to innovative marketing programs, and engage in comprehensive market research.

This role is perfect for an enthusiastic and creative individual who is eager to gain hands-on experience in various aspects of marketing, from strategic planning to social media management.

Main tasks:

• Working on real life marketing projects

• Planning, developing and implementing marketing strategies.

• Promote the organisation through Social Media channels , and through maintaining and updating information about the organisation. 

• Managing the organisation’s social media pages by posting updates and responding to comments and messages

• Submitting ideas for marketing programmes/campaigns designed to enhance and grow the company’s brand

• Organising marketing campaigns

• Creating, organising and delivering presentations 

• Conducting market research and analysing participants’ reports, questionnaires and surveys. 

• Using social media and website analytics to find out the effectiveness of ongoing campaigns and understand the way users interact with the site and social media posts. 

• Contribute to staff meetings, and other internal meetings with views and suggestions.

• Analyze information to provide actionable insights and recommendations to the Directors

• Receive and interpret briefings from the Directors, ensuring a comprehensive understanding of organizational objectives

• Develop and deliver clear and concise communication to internal and external stakeholders

• Translate briefings into actionable outcomes, coordinating with various teams and individuals

·

Training and support available:

• Social media

• Canvas

Skills:

Essential

• Strong written and verbal communication skills.

• Attention to detail

• Flexibility and willingness to learn new skills

• Problem-solving, planning and creative-thinking skills

• Time management and prioritisation abilities

• Tactical understanding of all primary social media platforms

• Knowledge and understanding of online and offline marketing tactics

• Good Teamworking skills

• Strong organisational skills

• Numerical skills, which includes analysing and compiling spreadsheets

• Social Media skills.

• Office based skills (Word, Excel, PowerPoint)

• Adheres to the organisation’s key objectives 

• Delivering quality work in a timely manner

• Self-driven

• Ability to multi-task and adhere to deadlines

Desirable

• Committed to working with the community with a passion for helping others less fortunate. QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

• Good Knowledge of market research techniques and database

• Previous experience working in an office environment, dealing with administrative tasks or using a product database.

When needed:

Willing to volunteer at least 12 hours a week, for a duration of 16 weeks as part of a Personal Development Program (PDP).

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

VOLUNTEER OFFICE & COMPLIANCE MANAGER AND EXECUTIVE ASSISTANT TO THE CEO

Join SUNSHINE — Bringing Connection, Joy, Community Spirit and SUNSHINE to Every Neighbourhood

WHO WE ARE

SUNSHINE is a start‑up loneliness charity at the very beginning of its journey — a modern, volunteer‑powered movement bringing people together through simple, meaningful activities that spark connection, build confidence, and spread joy.

Our work reflects the diversity of London — its cultures, communities, and neighbourhoods.

We don’t rely on a building or a centre. We go where people already are — parks, libraries, cafés, community halls, online spaces, neighbourhood corners. Wherever people gather, we show up with warmth, welcome, and community spirit.

Loneliness affects people of all ages and backgrounds, often silently.

We’re building a future where every neighbourhood feels connected, supported, and full of opportunities for people to grow, contribute, and belong. If you believe in people, community, and the power of small moments to create big impact, you’ll feel right at home here.

WHAT WE DO

SUNSHINE will be delivering free and low‑cost community‑led activities that help people connect, learn, and thrive, including:

• Social groups and pop‑up events

• Health and wellbeing sessions

• Skills workshops (digital, creative, financial, employment readiness)

• Family‑friendly activities

• Neighbourhood outreach in underserved areas

• Volunteer‑led community projects

Everything we do is shaped by local voices and powered by volunteers — bringing connection, joy, and community spirit to the places people already love.

OUR APPROACH

• Local — We go where people already are.

• Inclusive — Everyone is welcome.

• Flexible — We adapt to community needs.

• Volunteer‑Powered — People make this possible.

THE ROLE — VOLUNTEER OFFICE & COMPLIANCE MANAGER AND EXECUTIVE ASSISTANT TO THE CEO

We’re looking for a Volunteer Office & Compliance Manager and Executive Assistant to the CEO — a highly organised, warm, and reliable person who can help build the operational backbone of SUNSHINE.

This is a hands‑on, people‑centred role for someone who loves structure, clarity, and supporting others to do their best work. You’ll help keep our young charity running smoothly, safely, and in line with good governance — while also providing direct support to the Founder/CEO.

Your work will help create a calm, organised, and joyful environment where volunteers can thrive and SUNSHINE can grow with confidence.

As our Volunteer Office & Compliance Manager and Executive Assistant, you will:

1. Support the CEO

• Provide executive support to the Founder/CEO, helping manage priorities, scheduling, and communication.

• Prepare documents, briefings, and follow‑ups to keep things moving smoothly.

• Act as a trusted, organised partner helping the CEO stay focused on strategy and community impact.

2. Lead Office & Administrative Systems

• Build simple, accessible systems that help SUNSHINE stay organised as we grow.

• Manage shared inboxes, files, calendars, and internal communications.

• Ensure volunteers have the information and tools they need to do their roles confidently.

3. Champion Compliance & Good Practice

• Support the development and maintenance of key policies and procedures.

• Help ensure SUNSHINE meets its legal, regulatory, and safeguarding responsibilities.

• Keep records, documents, and processes up‑to‑date and easy to understand.

4. Enable Smooth, Safe Operations

• Support risk management, data protection, and health & safety processes.

• Help coordinate Board papers, reports, and governance documents.

• Work closely with the Company Secretary, COO, and other volunteer leads to keep everything aligned.

5. Be a Calm, Organised Presence

• Bring clarity, structure, and reassurance to a fast‑moving start‑up environment.

• Help embed our values of kindness, inclusion, and community spirit in every process and interaction.

This role is perfect for someone who:

• Loves organisation, structure, and making things run smoothly.

• Enjoys supporting leaders and helping teams feel confident and informed.

• Has experience in administration, compliance, executive support, operations, or office management — or is excited to grow into it.

• Thrives in start‑up environments where you can build systems from scratch.

• Values kindness, inclusion, and making things simple and accessible.

• Wants to help reduce loneliness and strengthen neighbourhoods.

• Believes in volunteer‑powered change and community spirit.

Time commitment is flexible and can fit around your life. We welcome people from all backgrounds and experiences — especially those with lived experience of the communities we serve.

WHY IT MATTERS

Loneliness is one of the biggest challenges facing our communities today. Too many people feel disconnected, unseen, or without a place to belong.

SUNSHINE exists to change that.

By joining us as our Volunteer Office & Compliance Manager and Executive Assistant to the CEO, you’ll help build the systems, structure, and support that allow SUNSHINE to grow safely, confidently, and sustainably.

Your organisation, care, and attention to detail will directly shape the future of a movement powered by volunteers and rooted in kindness, belonging, and community spirit.

Together, we can bring SUNSHINE to every corner of our communities.